Frontspeaker crackling - Nexus S Q&A, Help & Troubleshooting

Hi!
I just got my nexus s. When Im talking to someone else on the phone, the person I'm calling sounds very crackly. The crackling appears while having the volume > 50%. If its at 50% and lower the speaker sounds just fine. Another thing I noticed is that holding my thumb onto the speaker eliminates the crackling.
I think that I'm going to return the phone. Just wanted to know if I'm the only one having that kind of trouble.
The exact description of the phone is GT-I9023FSAC NX in case some one asks.
Thanks a lot!
Tacoden

are you on stock? no volume config apps?
if you havent done anything to your phone yet besides calling and texting, then yeah, i think you should get your phone replaced.

Related

Video Chat = Low Volume

Anyone else experiencing this in Qik? Tried over wifi and 3G, downloaded all updates. The volume is very low. Does this happen to anyone else?
OMG yes! I thought I was the only one? It's too damn hard to hear who I'm talking to. The person even asked me why I would bring the phone up to my ear every time he spoke. I hope an update can fix this.
I experienced the same thing using Tango. Tried doing a test chat with my friend on his iphone. He kept asking me to repeat myself and said the volume was low. I could hear him fine.
So, just to see, I tried it with the headphones and mic... MUCH better, he could hear me fine.
At first I thought it was the case maybe getting in the way, but taking it off didn't help at all.
Not sure what to make of it... hopefully, it is just some software problem and nothing major.
This is my first post BTW... After leaving the iphone a couple of months ago I have tried 3 Samsung Captivates (Galaxy S), 2 G2's, and 2 MT4G's... I think I finally got a keeper. This thing is redonkulous!
Legaleye3000 said:
Anyone else experiencing this in Qik? Tried over wifi and 3G, downloaded all updates. The volume is very low. Does this happen to anyone else?
Click to expand...
Click to collapse
same - tried over data and wifi. However... girlfriend used headphones and no headphones, and iphone head phones... could barely hear here. it would cut in and out sometimes too... she couldn't hear me half the time either... helllppppp this is why we bought this stupid phone!
i had the same problem today, i hope it's just a matter of an update, other than that this phone is awesome! i can't believe i got a MyTouch after having a g1, i thought i'd be a loyal vanilla user but this phone was too sweet to pass up
lol @2071. Yea I'm about to get it Tomorrow coming from a g1. I wish this was vanilla, or i can at least root
Double check that your call is going through the speakerphone. Is it possible that the video call audio is defaulting to the earpiece? I wonder because if it sounds normal using headphones then there's probably nothing wrong. Just a guess.
The other side they can hear me perfectly. Its just my ability to hear them. During the call, if I push the volume keys, the volume meter comes up on the phone as "media volume." Also, if I make a regular non-video call and put it on speaker, the speaker is LOUD. So its just confined to video calls..... Also, other media (music) is LOUD.
Ya I have also tried Tango and its the same low volume on The network or my wifi. I haven't tried headphones yet though.
from Snugs hTc ViSiON
I can confirm low volume as well. Seems to work way better with headphones in for both sides.
Sent from my HTC Glacier using XDA App
Alright, well make sure you all call in to tmo tech support so this becomes a known issue quickly!
im not experiencing low volume... what i am experiencing is when talking to my friend, I had to switch the mic on and off each time I wanted to talk and hear him.. kinda like a 2 way radio

Just exchanged my inspire for a new one, same problems, recall?

Well, ive been having signal/call quality problems and a broken speakerphone so I decided to exchange the phone for a brand new one.
On this new phone the speakerphone still doesn't work (the other person can't make out what im saying at all). Both phones have had this same problem, why does HTC not fix this?
By dialing *#*#4636#*#* I have switched the network to edge only and now get 3 bars instead of 1 in my house. Im hoping this fixes the call quality problem Im having.
Depending on how my call quality is over the next week, I may go back and see if I can pay the difference and get an Atrix.
Tell them you're having signal issues @ home and you'd like one of the microcells. That will alleviate your signal issue while there. The speaker phone, I dunno, mine has worked just fine on both of my Inspires.
Tx Redneck said:
Tell them you're having signal issues @ home and you'd like one of the microcells.
Click to expand...
Click to collapse
Ive read different reviews and it seems very hit or miss as to whether or not they will give you one for free or charge $100-$150. Do you have any experience with it?
Called ATT, they sent updates to my phone supposedly, I seem to be maybe getting 1 more bar in H+ but not consistently. He told me to call a store and tell them you're having problem and ask about the microcell. Would be nice to get that for free, but still bummed about my speakerphone.
if you've only got one bar of signal, it could be the reason your call quality could be so low- may not be much an issue with speakerphone at all... does the other side hear you without trouble when using a headset or the phone itself?
and i'd assume you're using the stock rom that at&t ships- maybe you could install the volume+ app and tweak your speakerphone settings?
Which setting cuz for me it just yes back to hspda
djsmvp said:
Well, ive been having signal/call quality problems and a broken speakerphone so I decided to exchange the phone for a brand new one.
On this new phone the speakerphone still doesn't work (the other person can't make out what im saying at all). Both phones have had this same problem, why does HTC not fix this?
By dialing *#*#4636#*#* I have switched the network to edge only and now get 3 bars instead of 1 in my house. Im hoping this fixes the call quality problem Im having.
Depending on how my call quality is over the next week, I may go back and see if I can pay the difference and get an Atrix.
Click to expand...
Click to collapse
sent from planet snarf
mightyoj said:
if you've only got one bar of signal, it could be the reason your call quality could be so low- may not be much an issue with speakerphone at all... does the other side hear you without trouble when using a headset or the phone itself?
and i'd assume you're using the stock rom that at&t ships- maybe you could install the volume+ app and tweak your speakerphone settings?
Click to expand...
Click to collapse
The speakerphone doesn't work even when I have 3-5 bars. I will be talking to them fine, and then once its on speaker they say "what what, i cant really hear you" and then once i take speaker off they can hear me fine. Both stock phones have been like this? I will check out the volume+ app
churro7 said:
Which setting cuz for me it just yes back to hspda
Click to expand...
Click to collapse
Theres a network settings where you can choose hspda, gsm, etc.
speakerphone TERRIBLE
I have also had major problems with the speakerphone on my phone since I bought it. I think I am right around the 30 day return point, but I have been to lazy to return it to stock and take it back. Not sure if it is a hardware problem or if the phone is just like this. I asked my friend who has the same phone, and he said he didn't notice a problem.
It's like the mic input is way too sensitive, so when I put someone on speakerphone whatever they say gets looped back into the mic and echos VERY loudly back to them. Absolutely impossible to have a conversation with speakerphone on which is very annoying because I prefer it most of the time.
I can also notice that the problem exists when I use Soundhound. I can play a song at an extremely low volume and the input meter on Soundhound is always completely maxed out. If the song is at a normal volume, it often won't be able to detect which sound it is because it must be coming in too loudly. So I have to turn the volume way down and try again.
Is this not a normal thing on the HTC Inspire? Has no one noticed this? Or am I having some sort of hardware problem?
Can anyone think of a way to fix it, such as a mic input level adjust?
Thanks.
I exchanged my phone 3 times at ATT because of cell signal and call quality to later find out they are working on the towers in my area - so they say. I had 3-4 bars of service about 2 months ago and now i'm down to 1-2.
In the end, I threatened to switch to verizon and ended up walking out of the store with a free microcell. - I've also been on a ATT Premier Business Acct. for the past 5 years - so that might of helped.
Call quality on the Microcell is superb. Some of my text messages don't want to go out the first time and I have to resend but other then that its pretty good.
weregoingunion said:
I have also had major problems with the speakerphone on my phone since I bought it. I think I am right around the 30 day return point, but I have been to lazy to return it to stock and take it back. Not sure if it is a hardware problem or if the phone is just like this. I asked my friend who has the same phone, and he said he didn't notice a problem.
It's like the mic input is way too sensitive, so when I put someone on speakerphone whatever they say gets looped back into the mic and echos VERY loudly back to them. Absolutely impossible to have a conversation with speakerphone on which is very annoying because I prefer it most of the time.
I can also notice that the problem exists when I use Soundhound. I can play a song at an extremely low volume and the input meter on Soundhound is always completely maxed out. If the song is at a normal volume, it often won't be able to detect which sound it is because it must be coming in too loudly. So I have to turn the volume way down and try again.
Is this not a normal thing on the HTC Inspire? Has no one noticed this? Or am I having some sort of hardware problem?
Can anyone think of a way to fix it, such as a mic input level adjust?
Thanks.
Click to expand...
Click to collapse
- Also, depending on your ROM, Radio, RIL combination - you may have the wrong Radio for the ROM you are using. I had a few different ROMS installed and the radio provided clear call quality on my end but on receiving end they stated that there was a echo. I switched radios and flashed the appropriate RIL and the problem went away.
djsmvp said:
The speakerphone doesn't work even when I have 3-5 bars. I will be talking to them fine, and then once its on speaker they say "what what, i cant really hear you" and then once i take speaker off they can hear me fine. Both stock phones have been like this?
Click to expand...
Click to collapse
The mic for the speaker phone is on the back.. when you use the speakerphone, you have to talk to the back of your phone.. not the bottom.. if you talk to the bottom mic they wont be able to hear you. This has been talked about on these boards countless times. search

Nexus 5: Making-Receiving calls (Microphone and Speaker) problem

Hi Guys -
Black Nexus 5. It has been great in everything except placing and receiving calls. I don't use a headset just the phone directly. But whenever I call someone, people tell me that they can barely hear me. To fix that I literally have to move my mouth right next to the microphone and even then the voice is barely ok. I almost have to shout. People tell me that I sounded much louder on my own phone.
Also while hearing people on the phone the voice is too low. I use the volume control app and have the IN CALL volume on FULL. 5/5. Still I barely hear the other person and if it's noisy outside I cannot. Contrast to my previous phone in which I had to go down to 50% volume otherwise it was too loud.
Is this a defective unit? A hardware issue? Do I need to ask Google for replacement? I am loath to do that since the phone has been amazing in everything else. It's fast as hell and the battery life is super.
I wanted to know if any one has the same problem and whether it might be fixed with a software update or is it just a hardware issue and something wrong with my phone?
Thanks in advance.
Idem for me !
Hi,
I've the same problem with my Nexus 5. I think that it's a software problem because, when I put the speaker on, the problem is resolved. I think that it's due to 2 microphones and noise cancelation... Our voice is canceled ! I hope that Google is awared of that problem and will delivered a fix quickely. Specially that there is another problem with speaker that sometimes sizzles a lot ! I think that i'm going to buy a headset in the meantime. That's really a shame : a new phone that we cannot use to phone ! Even if yes for the other thinks Nexus 5 is great.
Are they other people that are the same problem ? How can we open a case in Google ? How they know that there is really something to fix ?
Thanks,
imjimmy said:
Hi Guys -
Black Nexus 5. It has been great in everything except placing and receiving calls. I don't use a headset just the phone directly. But whenever I call someone, people tell me that they can barely hear me. To fix that I literally have to move my mouth right next to the microphone and even then the voice is barely ok. I almost have to shout. People tell me that I sounded much louder on my own phone.
Also while hearing people on the phone the voice is too low. I use the volume control app and have the IN CALL volume on FULL. 5/5. Still I barely hear the other person and if it's noisy outside I cannot. Contrast to my previous phone in which I had to go down to 50% volume otherwise it was too loud.
Is this a defective unit? A hardware issue? Do I need to ask Google for replacement? I am loath to do that since the phone has been amazing in everything else. It's fast as hell and the battery life is super.
I wanted to know if any one has the same problem and whether it might be fixed with a software update or is it just a hardware issue and something wrong with my phone?
Thanks in advance.
Click to expand...
Click to collapse
imjimmy said:
Hi Guys -
Black Nexus 5. It has been great in everything except placing and receiving calls. I don't use a headset just the phone directly. But whenever I call someone, people tell me that they can barely hear me. To fix that I literally have to move my mouth right next to the microphone and even then the voice is barely ok. I almost have to shout. People tell me that I sounded much louder on my own phone.
Also while hearing people on the phone the voice is too low. I use the volume control app and have the IN CALL volume on FULL. 5/5. Still I barely hear the other person and if it's noisy outside I cannot. Contrast to my previous phone in which I had to go down to 50% volume otherwise it was too loud.
Is this a defective unit? A hardware issue? Do I need to ask Google for replacement? I am loath to do that since the phone has been amazing in everything else. It's fast as hell and the battery life is super.
I wanted to know if any one has the same problem and whether it might be fixed with a software update or is it just a hardware issue and something wrong with my phone?
Thanks in advance.
Click to expand...
Click to collapse
Did you ask for an RMA? If so, what is the status?
I have the same issue and google has promised an RMA.
Its quite a pain not to have a phone for a week.
shrek8421 said:
Did you ask for an RMA? If so, what is the status?
I have the same issue and google has promised an RMA.
Its quite a pain not to have a phone for a week.
Click to expand...
Click to collapse
I don't think a replacement will help.
There are several other threads already
http://forum.xda-developers.com/showthread.php?t=2518840
exactly the same here... already some news what to do?
This issue seems to have become worse with the 4.2.2 update. The in-call volume is very very low. It's impossible for me to hear other people unless I am in a quiet room (the volume is maxed out). I recall with the stock 4.4.0 - the call volume was not that low.
For whatever reason, using a headset everything is fine. So for phone calls, Nexus 5 is only usable if I use a headset. It's impossible with the earpiece.
Anyone else having a problem with low in call volume? I'm wondering whether it's my specific phone. Everything else is perfect, and the battery life is insanely good. Wondering whether I should RMA.
I too am having this problem. It wasn't like this before the update but outside I can barely hear the other side. I don't make a lot of calls tbh but I remember shortly after I bought it making a call to another N5 and thinking how great it sounded.
Now it's hard to use.
I am having the same issue some days back. They Have replaced with new one..No issues so far..
Sent from my Nexus 5 using Tapatalk
Elemetrix said:
I too am having this problem. It wasn't like this before the update but outside I can barely hear the other side. I don't make a lot of calls tbh but I remember shortly after I bought it making a call to another N5 and thinking how great it sounded.
Now it's hard to use.
Click to expand...
Click to collapse
Hi - did you do anything. I am wondering whether RMA helps in such a case.
I haven't done anything with mine yet I was hoping to compare it to a friends N5 first.
I might try and contact Google.
Sent from my Nexus 5 using Tapatalk

Extremely low call volume

hello, I'm having trouble with call volume on my S8+ Korean model. All other sounds are normal but call volume is like a whisper. Normal phone calls and WhatsApp calls are impossible to hear, I have to turn on the speaker or connect headphone every time I want to make a call.
Im using Batman rom without any sound mods.
I've tried googling and asking around but non seems to have this problem. I was thinking it was a defective earpiece speaker but there is still sound.
Anyone has any idea, please advise.
P/s: I've also tried resetting
This may seem simplistic but I would go back to the stock ROM and if the issues goes away you know the problem is with the ROM, if not then the issue is with the phone, probably.
I have the same problem on stock. Think it happened after last update and that's a while ago now. See there are a lot of people with the same problem at the samsung forum. Still no fix though :/
Maybe there is a way to fix it if we root? Force the speaker levels up or something.

Call Volume is horrible, what can I do to fix it?

Hello.
I've gotten pretty frustrated with using my 3a for a while now regarding this specific issue, the call volume is just always super low and makes using the default phone app unbearable because I can hardly hear the other person, it is ALWAYS at max volume btw.
I just genuinely do not understand why the call volume is so low whilst the other volumes (media, alarms, etc) don't seem to have this issue and I can even get additional apps to boost the volume for those- but not the call volume.
It seems to have gotten worse just several days ago when some liquid hit the grill , so now instead of it sounding like someone is 3 feet away from the phone, it just sounds like 6 feet away. But even with this situation, it did NOTHING to my other volume settings.
Is there anything I can do to improve the loudness at all without depending on headphones? I would prefer having the phone on my ear , especially since calls on headphones literally echo whatever gets picked up on my microphone back to me I just honestly hate it.
Get a replacement phone. That's not normal. My call volume gets loud.
waingro808 said:
Get a replacement phone. That's not normal. My call volume gets loud.
Click to expand...
Click to collapse
Is that really the only possible solution here...?
Everything else is fine...I just cannot find a way to make the call volume louder, just seems like Im stuck putting it on speakers or using headphones at the moment.
Rinny. said:
Is that really the only possible solution here...?
Everything else is fine...I just cannot find a way to make the call volume louder, just seems like Im stuck putting it on speakers or using headphones at the moment.
Click to expand...
Click to collapse
Hello
I have the same issue, did you solve it ?

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