[Q] ASUS Sync - No device found - Eee Pad Transformer Q&A, Help & Troubleshooting

I'm loving my TF101-A1 and dock, I finally got my USB 3.0 extension cable and my device now charges and in windows it does recognize the device and lets me open the file manager to the drive.
My question is, when I try to use the ASUS Sync application downloaded from the Asus site, I connect my USB and I get the following error
"No Device Found"
"Please connect ASUS device to your PC with an USB able to synchronize all of your favorites."
It is connected, has anybody got this to work?
Thanks
Andy

I had the exact same issue when I first got my TF. What I did to resolve this issue was to plug my TF into my USB port on my computer and re-install "Eee Pad Pc Suite (PC version)". Once it's done installing the software, reboot your computer. Once you log into your computer, it will install the correct USB driver for your TF. It will give you a message that your USB device is ready for use. On your TF, you will see a Sync icon for syncing with your PC. Click on that icon and your Asus Sync tool will automatically recognize your TF. Hope this helps.
Mike

I get that message every time I plug in the transformer and and open the Asus sync program on my computer. I believe that if you just connect and then press the Asus sync icon in the notification pane on the transformer then the sync program will open on your computer and everything will work fine. At least that's how I remember getting it to work the last time that I tried.

Hi.
Today i Update rom to Prime 2.0.7
But i can't connect my device by Asus sync and i see eror an device that say:
You have not Asus Sync on your.
And i my PC i see this error:
Please Connect your Device to sync..
Can you help me?
My System:
Win7 x64
Asus Sync Last version
Asus Eee TF101 - 32GB
Orginal Cable (USB 2 & 40pin port!)
Rom: Last version of Prime. (V2.0.7)

pvmagician said:
Hi.
Today i Update rom to Prime 2.0.7
But i can't connect my device by Asus sync and i see eror an device that say:
You have not Asus Sync on your.
And i my PC i see this error:
Please Connect your Device to sync..
Can you help me?
Click to expand...
Click to collapse
Hi I hope someone helped you, I just reinstalled the driver and the Pcsuite.
But most of all I want to tell you:
Great t-shirt

What worked for me
Try going into Settings > Accounts & sync, then uncheck and check "Launch ASUS Sync". Give it a try if the solution has not already been found

Related

[Q] Win7x64 USB - Device Not Recognized

I tried connecting my Transformer to my PC this morning to make copying files to internal memory a bit quicker than using wifi. Assuming it would be like pretty much every other Android device, i just plugged the Transformer in using the supplied USB cable and assumed Windows would recognise the Transformer and download the appropriate device driver.
Unfortunately, it did not recognise the device and came up with that message. So i uninstalled the generic drivers for the unknown device and then installed the Asus PC suite thinking that this would work. Rebooted computer, plugged in Transformer and again same message, device not recognised.
Why isn't this simple? I'm yet to try on another PC. Can anyone suggest any tricks to get this working?
Just download the actual USB drivers from ASUS, plug in the TF, right click My Computer then click Manage, select Device Manager from the pane on the left and find the transformer in one of the dropdowns on the main pane. Right click the transformer in the dropdown and update driver, choose to find driver yourself, navigate to the ASUS usb driver folder you downloaded and continue. Drivers should then be installed.
Sent from my creaky Thunderbolt
Thanks for the suggestion. I've tried to manually install the drivers this way and pointing to the inf files to install but windows says they are not a valid driver installation file. I noticed someone else was having this problem in another thread and it was unresolved.
Weird. I have win 7 x64 on my desktop and laptop and never had problems installing drivers or recognition problems. Should try connecting to another machine with x64, might be a hardware problem with your machine.
Sent from my creaky Thunderbolt
If you run the asus sync or pcsuite application, either one will install automatically the usb drivers.
Remove all the drivers you have installed and then reinstall from ASUS. They may be conflicting

[Q] Tf101 and win7

Hi everybody!
I write here `cause I have a problem qith my tf101 and my pc (win 7) connection.
I used to be able, with the proprietary cable, to connect the two machine and manage the files in the tf101 as an hdd (even windows saw it as a different device, not hdd).
Recently I try again and.. nothing. Even with other pc, no sucess. the tf101 is not recognized at all (after a one-time attempt to install the ""unknown usb device"). The only things that I`ve done are the updates to the tf101 when avaiable. The version of the kernel is now 2.6.36.3.
I`m looking for a solution in the net for sometime now, and the only answer I get is the suggestion to connect via samba or similar. I`ve tried but is not intuitive and fast as the cable connection I use to use.
Has somebody solved the same problem or has any suggestion to make the cable connection work?
ps: I`ve already installed the latest drivers from Asus website in the pc.
Thanks in advance!!
1. try other PC or another OS on your PC
2. try other Cable
3. check your privileges on OS
4. etc to exclude negative staffs 1 by 1
I`ve already tryed with athor 2 pc (one win xp, one win 7), and another cable.
Still have to try with Ubuntu. I`ll do it as soon as I can.
As for the privileges.. you mean in the pc? Over there I`m admin. In the tf101... I didn`t do anything so I`m not superuser, if you mean that.
It seem strange that I used to be able to browse the tablet from the pc and all of a sudden I can`t anymore.
Tryed with Ubuntu. Doesn`t see it as well.

[Q] Driver Prob in Windows 7

Hi all,
I just connected my TF101 to transfer some files (its rooted with ARHD 3.2.1) and windows 7 fail to recognize it.
They find it as Transformer TF101 but with error. I tried to install the Asus ADB drivers but still doesnt open so i can copy some files i want....
Any suggestions ?
Do you need ASUS sync (usb transfer) or full ADB. You can try downloading the android-sdk from google here: http://developer.android.com/sdk/index.html
Also make sure 'USB-Debugging' is checked in the developer menu on the TF.
I dont need asus sync, i have disabled it also, and debuging is on. (yes i only need the usb transfer)
I already have tried the SDK, but still nothing.
I only need it to transfer some files (i ve already rooted it).
For the moment i can only do it via wifi but i cant see my SD on wifi and there is also no mass transfer.
My device manager recognizes it as Transformer TF101, but even when i manualy try to update the drivers with the Asus, i get that they arent compatible
What version of the drivers are you trying to install? Im using 1.0.76, and they work fine on win7 ult. x64
I tried the official http://support.asus.com/download.aspx?SLanguage=en&p=20&m=Eee+Pad+Transformer+TF101 and google SDK also...
Still even when i try to manually update them from the folder i unziped the drivers nothing happens.

USB Not reconised

I cannot get my pc to reconise my pad so i can transfer files as a usb storage device this has all happened since i wiped the pad so i could start from afresh. I have tried the asus drivers off her and asus sync and pc suite but it just does not reconised. It shows android adb device in device manager thats it. this is driving me crazy
stephenuk said:
I cannot get my pc to reconise my pad so i can transfer files as a usb storage device this has all happened since i wiped the pad so i could start from afresh. I have tried the asus drivers off her and asus sync and pc suite but it just does not reconised. It shows android adb device in device manager thats it. this is driving me crazy
Click to expand...
Click to collapse
Did you check the setting: "Settings->Storage->USB computer connection"?

ADB Does Not See TF700

I cannot for the life of me get ADB to recognize my new TF700. I've tried using the naked drivers, along with the ones Windows installs by default.
Android SDK is up to date.
I've searched every thread high and low and cannot figure this out.
I didn't have nearly this much trouble with my TF101.
I'm at my wits end, so any help is appreciated.
TF700 is new out of the box, with Android 4.1.1
USB debugging is ticked in settings right.
Look in windows device manager see if it shows as USB mass storage device.
If not remove usb from the PC then plug into a different port on the PC.
Also sometimes the sync software from Asus will force Windows to recognize the tablet.
Is there a micro card in the tablet?
If so unplug the tab remove the card after unmounting then plug the tab back into the usb and see if it shows up.
USB Debugging is checked.
Device manager shows "ASUS Transformer Pad TF700T" and "ASUS Android Composite ADB Interface"
I'm about to try the Asus Sync trick.
No MicroSD card is in the tablet. Should I try putting one in?
EDIT:
No difference with MicroSD card
No difference after installing ASUS Sync
jered6323 said:
USB Debugging is checked.
Device manager shows "ASUS Transformer Pad TF700T" and "ASUS Android Composite ADB Interface"
I'm about to try the Asus Sync trick.
No MicroSD card is in the tablet. Should I try putting one in?
Click to expand...
Click to collapse
Yes try the microSD card...
Can you uninstall the Composite ADB Interface and reboot the PC then connect the tab again?
Edit:
Are you on a Windows 7 desktop?
Just in case drivers for Asus tabs
ADB
ADB and fastboot wouldn't pick up mine, either, but I got it working by using another USB port on my box. Even using a simple extension cable meant that I'd lose connectivity, so make sure you plug it in directly, too.
Thats OK said:
Yes try the microSD card...
Can you uninstall the Composite ADB Interface and reboot the PC then connect the tab again?
Edit:
Are you on a Windows 7 desktop?
Just in case drivers for Asus tabs
ADB
Click to expand...
Click to collapse
Uninstalled Composite ADB Interface, rebooted, connected tab and used the drivers you provided.
Still no luck.
Yes, Windows 7 64-bit desktop.
MartyHulskemper said:
ADB and fastboot wouldn't pick up mine, either, but I got it working by using another USB port on my box. Even using a simple extension cable meant that I'd lose connectivity, so make sure you plug it in directly, too.
Click to expand...
Click to collapse
I've tried multiple USB ports, even 3.0 ports, all with no avail. No extensions or hubs being used, plugging directing into motherboard.
EDIT:
Again, it's on Android 4.1.1, is this the issue?
Build Number is 10.4.4.23
EDIT 2:
Downgraded to Android 4.0.3, Build 9.4.5.30
Was able to root using kangaroot on my MacBook Pro
Still no luck with Windows 7 though
jered6323 said:
EDIT 2:
Downgraded to Android 4.0.3, Build 9.4.5.30
Was able to root using kangaroot on my MacBook Pro
Still no luck with Windows 7 though
Click to expand...
Click to collapse
Windows can be stubborn as far as this.
Asus PC Suite may be able to overwrite the problem driver.
Glad to see the MAC came thru though :good:

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