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I got the phone on day one. The first thing I noticed as I looked at the phone as I walked out the door to my car was the 4g icon. Yay, I am on 4g! Wait, where did the icon go? It's pretty much been that way since I have had it. I keep it on Wifi at home. To put it on 4g, pretty much kills having a MOBILE smartphone. Data is the lifeblood of a smartphone and if it is not there, what's the point.
I have tried every single fix read here (and other forums). Including:
Rev A fix
Hard Reset
Pulling Battery and Sim card and placing back in
I have tried everything but take the phone back and complaining (rooted it).
Per the Verizon coverage map, I am (my house) in a 4g area. On the map, they ask for your address and it say's "I am covered" for 4g. I will note there are a few pockets on the map near my home that is 4g extended. I had been thinking it's just my area. As I would drive around, it would seem to lock onto 4g. But lately, no matter where I go, 4g goes in and out.
When the 4g goes in and out, it is killing all data. It's not like it quickly finds the 3g and resumes data transfer, it just stops. Goes to 1x after a while mostley.
So where I am at right now is that I have forced 3g (using Phone Info app) and now can get reliable mobile data.
Should I be patience with the network and wait it out or should I take this back and ***** (possibly being the device itself)? When does one suppose a possible software fix will be put out for the Thunderbolt?
Hey Man,
I read your post and I am a little confused. In summary is your issue that you dont have great 4G coverage by your house and 3G isnt picking up when 4g drops off?
If thats the case I know you said you tried the Rev A fix but just to double check did you:
Use the ##778# menu (hit call after ##778#)-->password is 000000-->modem settings-->Rev A-->choose enable-->hit the menu button on the tbolt and commit changes
Also have you had verizon try to swap out your sim card and/or called them up and made sure your current sim card is provisioned correctly? If both of these are the case and you tried all the other standard stuff I would go get the phone swapped out for another new device before your time runs out. I had the same problem and the Rev A fix did it for me.
jvward
What city are you in?
psufan5 said:
What city are you in?
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Cincinnati area. Northern suburb. Close to towers and major highways.
Maybe return it and get a new TB?
I didn't have 4G in my home although Verizon's little "insert address" said I would. When I called, however, they said that I was on the border and it's a tough call for now.
When I started driving around to different areas, however, it picked up 4G signal just fine. When driving back into a 3G area it switched with no issue.
psufan5 said:
What city are you in?
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And thats the right question to ask.
My 4G, in Los Angeles, is amazing. But Verizon is just starting to get 4G up and running in many cities right now, cant expect to have great coverage for many more months.
jvward said:
Hey Man,
I read your post and I am a little confused. In summary is your issue that you dont have great 4G coverage by your house and 3G isnt picking up when 4g drops off?
jvward
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Click to collapse
When the 4g drops, data stops. No icon. Sometimes 3g shows up. Mostly 1x. Lately, nothing. No icon, no data.
jawa5636 said:
Cincinnati area. Northern suburb. Close to towers and major highways.
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Click to collapse
I'm in northern Cincinnati too. Contact me before you do anything.
Hey, I have had problems too. I work in the Tri-county area and have GREAT 4G coverage. If you look at the 4G map I am right on the cusp (Maineville) of coverage. In my house, it will rotate between 4g/3g/1x constantly. I downloaded the "LTE OnOFF" app from TeamAndIRC and will toggle 3G only when I'm at home. For some reason I STILL HAVE TO DO THIS even though I'm using wi-fi 100%. When I get to work I toggle to 4G. Doing this, my battery life is exceptional. Before I figured it out I was draining my battery overnight every night. I don't know why the wi-fi requires that 3G only be on but it works.
Almost, but hanging on by a thread....
I am new to Verizon and I picked this up the day after launch. My two weeks are up. I am not in the 4G area (home), but spend most of my waking moment in a 4G area (work). While the phone itself doesn't have a hard time switching between networks on the handheld (I've watched it go from 3 to 4G while driving, I can almost pinpoint the switching area), it does have a hard time when in WiFi Hotspot Mode.
Here's what I mean. I'll be on wireless tether in a 4G zone and then without notice, the phone reports (via Hotspot App) that there is no mobile network ready and there is no data connection icon on the top menu bar. My Xoom is much more reliable on maintaining a connection (3G of course).
This is my only complaint about the 4G network, but it's a small one. The handheld itself is wonderful. I'm keeping both for now.
Check out my speed test on WiFi tether.
Verizon confirmed on the phone with me that there is in fact a bug in HTCs software switching from 4G to 3G when coverage drops. It should be fixed... In the mean time make sure you are using an app from the market to switch to 3G only unless you need 4G.
Other than that, just return it and wait for something else.
ridobe said:
I'm in northern Cincinnati too. Contact me before you do anything.
Hey, I have had problems too. I work in the Tri-county area and have GREAT 4G coverage. If you look at the 4G map I am right on the cusp (Maineville) of coverage. In my house, it will rotate between 4g/3g/1x constantly. I downloaded the "LTE OnOFF" app from TeamAndIRC and will toggle 3G only when I'm at home. For some reason I STILL HAVE TO DO THIS even though I'm using wi-fi 100%. When I get to work I toggle to 4G. Doing this, my battery life is exceptional. Before I figured it out I was draining my battery overnight every night. I don't know why the wi-fi requires that 3G only be on but it works.
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LOL. I live straight down 747 in Liberty Twp. (few miles up from Beckett Ridge). Driving around would get me a better connection (4g) at first but lately, as I drive around, it's all over the board. Most the time there is no data icon. I have another app (Phone Info) that has a toggle.
It gets frustrating in that I don't know if the issue is the phone, network or both. Hard to troubleshoot. I suppose I should mosey on down to the mall for anything and see what kind of 4g I get.
I am in almost the same situation as the OP, I have 4G everywhere but my home which I have confirmed with VZW is in a 4G coverage area, not an extended coverage area either. I have narrowed it down to my street exactly. Right after I turn down imy street I lose 4G.
I then once I am home and no I don't mean indoors just at my house I frequently go between nothing, 1x, and 3G(Very Weak) with sporadic data. Will not get 4G back unless I drive around. This is my second device, and second trouble ticket with VZW this time giving more detailed information.
I have also tried every possible solution but unfortunately switching to Rev. A is not a "solution" for me as I am in a 4G area and if I wanted 3G I probably would have just kept my Droid X.
I sure hope this bug if it is one in the software will be fixed with an update or VZW can sort it out if it is my network.
ridobe said:
I'm in northern Cincinnati too. Contact me before you do anything.
Hey, I have had problems too. I work in the Tri-county area and have GREAT 4G coverage. If you look at the 4G map I am right on the cusp (Maineville) of coverage. In my house, it will rotate between 4g/3g/1x constantly. I downloaded the "LTE OnOFF" app from TeamAndIRC and will toggle 3G only when I'm at home. For some reason I STILL HAVE TO DO THIS even though I'm using wi-fi 100%. When I get to work I toggle to 4G. Doing this, my battery life is exceptional. Before I figured it out I was draining my battery overnight every night. I don't know why the wi-fi requires that 3G only be on but it works.
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Update:
Per my experience yesterday, if you are within the 275 loop, you are golden. Once I hit West Chester/Beckett Ridge, LTE started dropping. At my house, it is almost non-existent.
It's is april 27th 2:10AM is anyone else stuck in 1x? Just wondering as i don't know if it's just my phone or maybe some towers down? I tried calling VZ but it is to late or early for them to pick up. I don't have any apps that let you customize battery saving that can involve switching into non 4g on late night early mornings. Well i did but uninstalled it a couple of days ago.
I have tried taking the battery out and sim out twice for over 2 mins at a time. It just restarts right back into 1x. I am on a stock thunderbolt. I am in Bayonne nj near Jersety City, Newark and Manhatten NY.
In Florida stuck on 1x. Something is up. Messed with network. Looks like a network problem
Smoothcrm7 said:
In Florida stuck on 1x. Something is up. Messed with network. Looks like a network problem
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Kinda wierd as it'll switch into 3g for a sec then right back into 1x. I have the app that lets you toggle between 3g and 4g and when i switch to 3g it finds nothing. Weird.
This will get you back on 3G
http://forum.xda-developers.com/showthread.php?p=13244430#post13244430
Do all this steps.
1. I dial ##778#
2.tap edit mode
3.password. is 000000
4.tap on modem settings
5.tap Rev.A
6.Tap on enable
7.Tap on the menu on your phone
8.Tap on Commit modifications
And after you do that your phone should reboot and you should have 3g
THEN AFTER THE REBOOT
Dial *#*#4636#*#*
Okay now scroll to the bottom. the box should say "LTE MODE" I have no 4G service in my area. So I only got. 1x. I changed my radio settings to auto PRL. Its 3G only saves battery. And for. 3G and LTE
Is (CDMA+LTE/EvDo) then after just press the home button then. 1x will disappear then 3G will appear there you go. Ladies and gentlemen
Your favorite android
-Monky_1
I tried the fix, it does indeed get 3G back but it cuts in and out to where it becomes unusable. At least it does for me. This is nuts, anyone know what the problem is? I know it's on Verizon's end.
i had 4g last night, today i get no better than 1x... just called vzw, there is currently a nationwide 4g outage.
the tech wasn't "tech savy" which concerns me, but he read the notification he has that said to not have users switch to 3g as it will cause authentication issues.
so, nothing to do, just sit tight. looks like my lunch time tethering web surfing session will be canceled today.
Anyone not getting 4G again? I've been bouncing between 1x and 3G all morning. Unless it has to do with the new dasBAMF but I highly doubt that.
...
still 4G in houston, texas
try updating to 1.6 i was getting bad 4g reception on 1.5 but now its perfect i am on the remix though
Had 4G yesterday in Jersey. Woke up this morning, no data at all. Had to manually turn it off and back on. Now 3G. Running Remix 1.6. Had same problems even before rooting.
I'm running on 4G right now in Detroit.
no problem with 4g in south carolina
atlanta, GA - no data at all
on bamf remix 1.5 since a week ago
*edit* just got to work and it's fine
Where in SC have they flipped the 4G switch?
Thunderbolt + DAS BAMF + UOT Mods
Chicago- stuck on 3G or none at all
EDIT- lol as soon as I post this 4G comes back.
I had to enable rev.a then re-enable eHRPD for some reason and it returned. Very weird.
mine goes from 4G to no data and i have to go into radio info under wireless & networks and turn the radio off and back on and 4G comes back on for a couple of hours and i have to do it again I have BAMF 1.6 remix with new radio Tennessee
We had NO data at all for most of the day yesterday in Nashville then only 3G at night. Woke this morning and been on 4G most of the day but it has flashed to 3G a few times... VZW apparently can't get their **** together... though with that said today the battery drain from the 4G is WAY down from what it was before whatever they did yesterday (unless it's the ROM, but this much difference I find hard to believe, running BAMF 1.6)
Vaporsilver said:
I had to enable rev.a then re-enable eHRPD for some reason and it returned. Very weird.
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Same here in Pittsburgh.
Not worth it though, it's still switching back and forth between 3g and 4g. Draining my battery. So, I did the ##778# thing.
Talked to a Verizon rep just now and she said all is still fubar for the Thunderbolt network. To Verizon: In the words of Keyshawn Johnson, "Come on, man"! Lol.
Ide really like to try a TB again but these threads make me second guess why I even want to bother
4G functioning fine in CT
decaturbob said:
no problem with 4g in south carolina
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So they have 4g in south Carolina?? Still not on in raleigh, which is a city that prides itself on being a technology hub
Sent from my ADR6400L using Tapatalk
Here in NY I have 1x only as of noon today.
Boston, Stuck in 1X since 2pm eastern time... wut is going on?
Sent from my SHIFTAO5P using Tapatalk
same in nyc, must be an outage again.
I was in Boston, now in Chelmsford. Can't get LTE data either.Looks like it's going to connect, then...nothing. D:
I was going to say, did you leave the back cover off
In Cincinnati Ohio here, 4G is fine.
Sent from my ADR6400L using XDA App
Same out here on Long Island.
No data in parts of Northern, VA where i typically get decent 3G, 4G.
Sent from my ADR6400L using XDA App
Mine's back, finally.
nosympathy said:
I was going to say, did you leave the back cover off
In Cincinnati Ohio here, 4G is fine.
Sent from my ADR6400L using XDA App
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4G was fine in Cincy yesterday, but I am seeing mostly 1x today with a brief connection to 3G that quickly reverted back to 1x.
Stuck in 1x for the past few hours, always get 4G here. (Seattle)
Anyone ever use this as an excuse to #611 and go "on record" to *****? I've been hesitant to call them for anything since I heard they can see our roots and ROMs.
DNak206 said:
Stuck in 1x for the past few hours, always get 4G here. (Seattle)
Anyone ever use this as an excuse to #611 and go "on record" to *****? I've been hesitant to call them for anything since I heard they can see our roots and ROMs.
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Click to collapse
I've barely been able to keep 1x in Los Angeles. Right now I've got nothing. Occasionally 1x would come up for a few minutes and a couple times 3g/4g would pop up and vanish quickly. Shame since it was working just fine this morning. Hit some time around noon or so PST for me.
---------- Post added at 02:06 PM ---------- Previous post was at 01:48 PM ----------
Quick update, I'm seeing 3G. No 4G, but at least it's something. Others having good luck? Of course, I went playing trying to change network settings and now only have 1X. Figures...
I am near Philadelphia, PA and am only getting 1x started 2 hours ago.
4G down in So Cal, I had called Verizon on another matter, and their is a prerecorded message that said they know 4G is down in my area & they're working on it.
when my friend got his first phone 3g an 4g was down, last night up until today i rooted + put a custom rom and he didnt have signal so i thought it was my fault and ive been trying to fix it ever since. now i know its Verizons problem
Its got me as well in WI.
I cant even get 1x most of the time.
BTW, its a big thing across the country.
http://www.pcmag.com/article2/0,2817,2397347,00.asp
I've been floating between 1x & 3g for most of the afternoon in SF. Definitely had 4G both last night and this morning.
Verizon has acknowledged a nation wide 4g outage, no eta
sent from my Zeus 'Bolt
Hi,
I live in Pittsburgh PA. It's kind of funny because about 3 days ago I called T-Mobile and asked the Rep when LTE would go live in Pittsburgh PA, and he said probably by September. Well yesterday Morning I got in my car to go to work like I do every morning, I turned on my Sirius app and put on Stern Like I always do and noticed that instead of the normal 4G icon it had the LTE.!!!! This is a day later and it's still on. I'm using an Iphone 5 from T-Mobile..
I am thinking about switching to t mobile. Can anyone else give me some numbers on how their LTE speeds are doing. I live in Carnegie if that helps.
gumbydpl said:
I am thinking about switching to t mobile. Can anyone else give me some numbers on how their LTE speeds are doing. I live in Carnegie if that helps.
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Hey, same here...also in Carnegie. I'm currently with Sprint and they're finally getting LTE running in PGH..I've started getting it here and there. But I'm really interested in switching to t mobile, cheaper and more options phone wise with no contracts..let me know if you hear anything.
I've been in Greentree , Bridgvelle, I know that's not quite Carnegie but I haven't been in that area. In those 2 areas I get full LTE with around 22 - 26 MPS download speeds on my Iphone 5. I can only imagine it's way faster on an S4. If I happen to roll through Carnegie for some odd reason I'll do a speedtest and post it for ya.
I might give T mobile a shot when I am up for a new phone. I was just curious about how well their 4G was in the area.