[Q] Couldn't install the PC Suite - Eee Pad Transformer Q&A, Help & Troubleshooting

Since Asus didn't provide a Mac version of PC Suite, I have to use Parallel Desktop to install the PC Suite in my Windows 7... however when I downloaded the installer from asus website, it was failed to download the PC Suite due to "Unknown Network Error"
that really frustrated me a lot and then I sent an email to Asus Support...just try to see if they could provide me a package on the pc suite...then i received a very disappointed news from them :
I am afraid, there is no official package at this moment.
Click to expand...
Click to collapse
I am afraid I do not have any exact information on if/when Mac OS compatible software will come out.
Click to expand...
Click to collapse
anyone have ideas on how could i get a copy of the PC Suite? massive cheers

hello could anyone please help?

I am unable to help, as I have had a similar issue. Just downloaded and when trying to install I get an 'Internet Connectivity Error'

Same issue. Can not find solution.

same issue, nobody seems to have a solution yet

Earwhyg said:
I am unable to help, as I have had a similar issue. Just downloaded and when trying to install I get an 'Internet Connectivity Error'
Click to expand...
Click to collapse
Just tried it and I get the same. (Win 7 64bit)

Ive tried it on Win7 64bit as well as on Vista. No luck no both

Tried Win 7 32 and 64 bit and tried on an old 32bit XP machine same error. File seems to be same one that has been around for a few weeks so possible error on their end and error code is misleading.

Rumbleweed said:
Tried Win 7 32 and 64 bit and tried on an old 32bit XP machine same error. File seems to be same one that has been around for a few weeks so possible error on their end and error code is misleading.
Click to expand...
Click to collapse
yea, most probably it is unable to establish connection to the dl server. I guess we'll just have to hold on till Asus sort it out

I tried an older 1.6 version but that gave the same error.

Try to install manually from:
Asus Sync:
dlcdnet.asus.com/pub/ASUS/EeePAD/TF101/Utility/setup_1.0.40.exe
MyDesktop_SplashTop:
dlcdnet.asus.com/pub/ASUS/EeePAD/TF101/Utility/SplashtopRemote_Win_v1.3.7.2.EXE

Tried calling tech support. Person I got had no idea what I was talking about. Wanted to know if why I was calling about a PC to the EEEpad number. Explained what PC suite does and she told me they do not support 3rd party software. I told her it was ASUS software downloaded from their site and asked for next level of support. Said hold on then hung up???

hwidjaja said:
Try to install manually from:
Asus Sync:
dlcdnet.asus.com/pub/ASUS/EeePAD/TF101/Utility/setup_1.0.40.exe
MyDesktop_SplashTop:
dlcdnet.asus.com/pub/ASUS/EeePAD/TF101/Utility/SplashtopRemote_Win_v1.3.7.2.EXE
Click to expand...
Click to collapse
Worked like a charm. Thanks!

hwidjaja said:
Try to install manually from:
Asus Sync:
dlcdnet.asus.com/pub/ASUS/EeePAD/TF101/Utility/setup_1.0.40.exe
MyDesktop_SplashTop:
dlcdnet.asus.com/pub/ASUS/EeePAD/TF101/Utility/SplashtopRemote_Win_v1.3.7.2.EXE
Click to expand...
Click to collapse
Thanks that installed but now I am confused it that Splashtop the same as the EeePC Suite will it work with MyCloud?

hwidjaja said:
Try to install manually from:
Asus Sync:
dlcdnet.asus.com/pub/ASUS/EeePAD/TF101/Utility/setup_1.0.40.exe
MyDesktop_SplashTop:
dlcdnet.asus.com/pub/ASUS/EeePAD/TF101/Utility/SplashtopRemote_Win_v1.3.7.2.EXE
Click to expand...
Click to collapse
Thanks that installed but now I am confused it that Splashtop the same as the EeePC Suite will it work with MyCloud?

Cooky11111 said:
Thanks that installed but now I am confused it that Splashtop the same as the EeePC Suite will it work with MyCloud?
Click to expand...
Click to collapse
yes it will work. on your TF go to Mycloud, and start MyDesktop.

Same error for me too - you are certainly not alone.

kiama said:
yes it will work. on your TF go to Mycloud, and start MyDesktop.
Click to expand...
Click to collapse
Thanks! I will try it!

Eee Pad PC Suite actually contains Asus Sync, Asus Webstorage and Splashtop which can be downloaded from my previous post, and for Webstorage from: www {dot} asuswebstorage {dot} com/client_download
It seems like the error is caused by Asus Webstorage's wrong URL in the installation file.

wow it suddenly came up with so many victims on the same issue
thanks hwidjaja, I think I have got the full package of PC Suite now?
webstorage, pc sync and splashtop..?

Related

Blue Screen Error: Trying to execute a non executable memory

Hi
I recently performed windows xp updates to my dell laptop, and no when I connect my windows mobile (o2 XDA orbit 2 or touch cruise elsewhere), I get a blue screen error with the above. I tried the rather *** Dell Driver Reset Tool, which did as expected - Chuff all.
Anyone else experienced this and have any idea how I rectify this? Reinstall active sync???
i
i used To Get this Error Until i Uninstalled All the Drivers but this was on a desktop pc i just copied all the the files out of The i368.cab into the windows/System32/Drivers folder and restarted my Pc and when it came on it asked me to reinstall most of my device drivers that help get rid of the BSOD hope dat helP
defcomg said:
i used To Get this Error Until i Uninstalled All the Drivers but this was on a desktop pc i just copied all the the files out of The i368.cab into the windows/System32/Drivers folder and restarted my Pc and when it came on it asked me to reinstall most of my device drivers that help get rid of the BSOD hope dat helP
Click to expand...
Click to collapse
Can you run thru that in a little more detail if you dont mind. I'm not exactly good at these sort of things!
Cheers.

no tethering windows Xp

just tried tethering my nexus s to my work desk top to be "off grid" but i'm having issues.
I cant for the life of me tether the NS to the computer (running windows xp -32bit).
i was able to do this fine on the n1, but no go on the nexus. the computer just doesn't recognize it.
I've down loaded the tetherxp.inf file, but when point the setupwizard to it, it can't find it.
wth??????
then i start doing to research and read that the NS tethering isn't supported by window xp?? just win7, win vista and linux???
is this true???
what have you guys been experiencing?
predation said:
just tried tethering my nexus s to my work desk top to be "off grid" but i'm having issues.
I cant for the life of me tether the NS to the computer (running windows xp -32bit).
i was able to do this fine on the n1, but no go on the nexus. the computer just doesn't recognize it.
I've down loaded the tetherxp.inf file, but when point the setupwizard to it, it can't find it.
wth??????
then i start doing to research and read that the NS tethering isn't supported by window xp?? just win7, win vista and linux???
is this true???
what have you guys been experiencing?
Click to expand...
Click to collapse
download, unrar and just point it at the USB driver folder and not the subfolder
http://rapidshare.com/files/441850739/usb_driver.rar
thanks slow.
can you explain how the file you linked is different from the tetherxp.inf file???
predation said:
thanks slow.
can you explain how the file you linked is different from the tetherxp.inf file???
Click to expand...
Click to collapse
honestly i havve zero clue, i just know that the folder i uploaded is right off my SDK
Can you tether through USB with xp computer with activesync installed?
mingkee said:
Can you tether through USB with xp computer with activesync installed?
Click to expand...
Click to collapse
there is no active sync for android phone
active sync is a microsoft to windows phones only protocol
still no go on the usb tethering.
i'm updating the driver via device manager and pointing it towards the unzipped file recommended.
am i doing something wrong here?
predation said:
still no go on the usb tethering.
i'm updating the driver via device manager and pointing it towards the unzipped file recommended.
am i doing something wrong here?
Click to expand...
Click to collapse
unplug device, uninstall device from device manager plug back in and when it asks to install, point it at the usb driver folder
slowz3r said:
unplug device, uninstall device from device manager plug back in and when it asks to install, point it at the usb driver folder
Click to expand...
Click to collapse
arg. just did that.
didn't help. oi!!!
still getting the "the hardware was not installed because the wizard cannot find the necessary software" pop up.
i'm giving up on this.
the tether function is "on" on the phone, but my comp doesn't recognize the connection in the network settings.
sucks as i'm trying this on a fresh XP os installed notebook. so i don't know what could be causing this... (yess all updates have been updated)...
slowz, you're able to tether with your NS to xp?
predation said:
arg. just did that.
didn't help. oi!!!
i'm giving up on this.
the tether function is "on" on the phone, but my comp doesn't recognize the connection in the network settings.
sucks as i'm trying this on a fresh XP os installed notebook. so i don't know what could be causing this... (yess all updates have been updated)...
slowz, you're able to tether with your NS to xp?
Click to expand...
Click to collapse
I dont seem to have any problems with it, ...try uninstalling anything associated with as a NS driver
me getting the nexus s on a subsidized price shouldn't matter no?
predation said:
me getting the nexus s on a subsidized price shouldn't matter no?
Click to expand...
Click to collapse
nope not at all....
thanks for the help slowzer.
when i get home, i'm going to try this on my laptop.
Let's see what happens and i'll post back later.
predation said:
thanks for the help slowzer.
when i get home, i'm going to try this on my laptop.
Let's see what happens and i'll post back later.
Click to expand...
Click to collapse
no problemo
This definitely isn't working with Windows XP.
This worked fine with my Nexus One. I had to install tetherxp.inf for it to work.
With the Nexus S, I removed all devices, uninstalled the drivers and started from scratch. No go with either the tetherxp.inf file or the RAR file posted earlier in this thread.
I can't find any other documentation on the Net that shows that Nexus S can tether with Windows XP.
Has anyone gotten this to work?
try this...
go to the PDAnet website http://www.junefabrics.com/android/index.php download their software onto your computer(free), then follow the directions on the screen. it will install the latest drivers onto your computer. i had to do that with my work computer too.
Well, I did that and now I just have a copy of PDSNet on my machine
I still can't get XP to recognize my Nexus S. When I plug it in I still get the New Hardware box that asks to find software for USB Device.
What I did was to add entries to tetherxp.inf for Nexus S which matched the signatures in device manager after I connected my phone to xp and turned on usb tether. I then installed the driver from tetherxp.inf.
Bazinga.
t3rabyte said:
Well, I did that and now I just have a copy of PDSNet on my machine
I still can't get XP to recognize my Nexus S. When I plug it in I still get the New Hardware box that asks to find software for USB Device.
Click to expand...
Click to collapse
you are on the latest service pack right?
Yep, I'm on XP Pro SP3.

Help with sync configuration

i just buy wp7 yesterday, i was no idea how to sync it to the pc.
i heard that you need zune to sync with it like itunes. i'm installed it once, but it cannot update and say 'connection error, restart software'.
so i reinstalled again, but stuck at 100%.
a lot in the internet say that their os was XP of vista, and no windows 7 (and i'm using w7).
please, share with me how things are working here. thanks
i was able to sync and I have windows 7.
-make sure ZUNE is up to date
-you may get better results using the USB cable that came with the phone
-if you have more than one, try them all.
-you may get better results using the USB ports on the back of the PC
ScreenMode said:
i just buy wp7 yesterday, i was no idea how to sync it to the pc.
i heard that you need zune to sync with it like itunes. i'm installed it once, but it cannot update and say 'connection error, restart software'.
so i reinstalled again, but stuck at 100%.
a lot in the internet say that their os was XP of vista, and no windows 7 (and i'm using w7).
please, share with me how things are working here. thanks
Click to expand...
Click to collapse
Have ya configured your phone already, a Live account and all that jazz ?
I have Windows 7, so that is not your problem... make sure your Zune is workling properly and if needed download a new version and reinstall it. Syncing Zune and WP7 is a pretty straight forward thing.
i'm already did that, it's just now i am trying to "reinstall" zune because it cannot update my windows phone 7 (version with no copy-cut-paste)
my zune installer is "downloading update at 100%" and stuck, no solution on the internet. some say to go back to xp (LOL)
for sync-ing my wp is no problem because it is straight forward
ScreenMode said:
my zune installer is "downloading update at 100%" and stuck, no solution on the internet. some say to go back to xp (LOL)
Click to expand...
Click to collapse
Like I said, I have Windows 7 x64 and the system runs great and no problems with Zune.
In you Windows try and create a new use with admin rights and try and install Zune in that user area, or use System Restore to roll back to a few days back... telling you to format and reinstall Windows 7 should be a last resort.
What "update" are you trying to install?
Avandor said:
Like I said, I have Windows 7 x64 and the system runs great and no problems with Zune.
Click to expand...
Click to collapse
that's what i was worried about, it should be no problem, but why there's problem?
What "update" are you trying to install?
Click to expand...
Click to collapse
nothing, i'm trying to install, but the installer say updating, maybe i got old version package.
new problem here: i'm already download new package for installation, and i stuck at this point "preparing you computer, installing the zune sofware", so i think i have to contact zune for this problem
update: i just got the solution form help forum, apparently he say "just hit spacebar", and it work, feel like slap the software to wake up.
but now the software doesn't installed properly, no shortcut in the desktop
ScreenMode said:
new problem here: i'm already download new package for installation, and i stuck at this point "preparing you computer, installing the zune sofware", so i think i have to contact zune for this problem
Click to expand...
Click to collapse
How long have you had that current installation of you Windows 7 ?
It might be a problem with your OS and not Zune... like I said, create a new user with admin right and install from there, Restore System to an older date.
If all fails, might be time for a fresh Windows 7 install.
Avandor said:
How long have you had that current installation of you Windows 7 ?
It might be a problem with your OS and not Zune... like I said, create a new user with admin right and install from there, Restore System to an older date.
If all fails, might be time for a fresh Windows 7 install.
Click to expand...
Click to collapse
sorry for not doing that directly, i don't know what happen to me.
i am tried new account, it says "zune already on latest version"
how can i do the restore system thing?
ScreenMode said:
sorry for not doing that directly, i don't know what happen to me.
i am tried new account, it says "zune already on latest version"
how can i do the restore system thing?
Click to expand...
Click to collapse
Accessories, System Tools and you should have System Restore there. Try and restore to an older point in time, see if that helps.
When all else fails... format c:
system restore didn't have any effect at all. format is the only option left, i give up on this software.
i just don't want to waste anymore time, i'll use wp7 connector for mac instead.
thank you very much for everyone here for spending time to answer me. operator may closed this post in peace.

[Q] Can't install Kies.

Hello!
I have a problem with Kies, I've searched around the site but couldn't an answer.
The thing is, I download Kies from the samsung site, and when I open the .exe, I see a green bar and after that it disappears and the installer never opens.
I have Windows XP x64 bit.
Thanks!
do you have a download manager?
It's possibly the download didn't complete properly or is corrupt in some way. I would download again using a download manager (downthemall) is a popular firefox add-on
Failing that try obtaining the installer from a different site, and/or possibly try a different version
Edit: windows XP x64 is a pretty bad version of windows to be on (its not really 64bit) I would suggest upgrading your operating system at some stage
gfunkzero said:
do you have a download manager?
It's possibly the download didn't complete properly or is corrupt in some way. I would download again using a download manager (downthemall) is a popular firefox add-on
Failing that try obtaining the installer from a different site, and/or possibly try a different version
Edit: windows XP x64 is a pretty bad version of windows to be on (its not really 64bit) I would suggest upgrading your operating system at some stage
Click to expand...
Click to collapse
I just installed downthemall and downloaded Kies again, but the same thing happened. The installer won't open.
I've already tried downloading the installer from a different site but the same thing happened.
I have no idea what's the issue here.
Yeah I was planning to update it to windows 7 but I don't know when, I don't like much the way it looks
There are a lot of program compatibility issues with windows xp 64, I would say install on any other machine and it will work
just because its 63 1/2 bit doesnt mean you needs another computer, as i have win xp (almost) (64BiT) as well and ,win 7 on my laptop and regular win xp 32.5 bit and none WORK WITH KIES! ITS SAMSUNG JUST FACE THE TRUTH AND DONT WASTE YOUR MONEY ON A NEW OS JUST TO BE VERY VERY DISAPPOINTED, if their are any compatibility issues they are due to programs not being "MADE" compatible with it. besides i would rather be the one compatible with my computer then my apps
gfunkzero said:
There are a lot of program compatibility issues with windows xp 64, I would say install on any other machine and it will work
Click to expand...
Click to collapse
I also have the same problem. Windows 7, x64.
Has anyone found a solution?
Sorry for bringing this thread back to life, but I have a similar problem with KIES, only mine says that my pc is not connected to the internet!!!! OF course it doesn't take into account that I'm posting this as we speak.... Of all the problems an installation could face, internet connection is the one that messes with it?!
Does anyone have a solution?
i tried some months ago to install kies drivers and in my win7 64bit i don't have any problems
but i tried kies programs only first time, then i deleted it.
some days ago i get cyanogenmod to delete jellymod that have a lot of problems, also via usb ( i can't get files to my computer that appear a pop up of windows that says my devices is going off... too strange
anyway i nned to try now with cyano, if i have the same pop up, i guess is a usb cable, or another problem that i need to find and resolve...
Maika7 said:
Hello!
I have a problem with Kies, I've searched around the site but couldn't an answer.
The thing is, I download Kies from the samsung site, and when I open the .exe, I see a green bar and after that it disappears and the installer never opens.
I have Windows XP x64 bit.
Thanks!
Click to expand...
Click to collapse
try to run the program in capability mode start menu, programs right click and run capability mode
Hey, and you checked the kies is compatible with windows xp 64 bit? With Windows 7 is definitely the xp but it is better to check.
Maika7 said:
Hello!
I have a problem with Kies, I've searched around the site but couldn't an answer.
The thing is, I download Kies from the samsung site, and when I open the .exe, I see a green bar and after that it disappears and the installer never opens.
I have Windows XP x64 bit.
Thanks!
Click to expand...
Click to collapse
I know that is a old post but for information, you could found drivers for xp 64 here without install kies ...
1. Download this files : .h.t.t.p.://drivers.softpedia.com/dyn-postdownload.php/09b2d4250aff0de1122d5694682c3b08/550736e3/179b5/4/1
2. Unzip it on destop for exemple.
3. run "Setup.exe" in the forlder "USB drivers"
4. enjoys, it works for me with a samsung S5830 ..

tf101 APX Drivers not installing

G'day all I'm trying to recovery my Transformer but the APX drivers won't install on Windows 10. The driver signature is turned off and have installed the .inf files from Universal_Naked_Driver_0.72STABLE.zip using Driver Easy. Windows recognises the file but won't install it because the # for the file is not present in the specified catalog file. The file is likely corrupt or the victim of tampering.
Running TWRP v2.8.1.1, EasyFlasher-0.03b-STABLE.zip, WW_epaduser9_1_24UpdateLauncher.zip
Solutions appreciated.
Solved!
:cyclops: By the "people" on the other side of the world
How, Well, if the Adnim who sent me the Magic Dissapearing email wants to get back to me again, from Bra.. @xda..., by the forum PM system or, any method never revealed before to mere mortal men, I'd like to have a Yak (chat yarn talk) with him about the "how" as none of my viewers seem to have a clue, not even to say they simply, "Can't help ya mate, No, don't know etc." so, if ya wanna ava yak............??????eh mate!
Thanks for the generic welcome, wait, it's genericme too.
Help!
Uncle Bear said:
G'day all I'm trying to recovery my Transformer but the APX drivers won't install on Windows 10. The driver signature is turned off and have installed the .inf files from Universal_Naked_Driver_0.72STABLE.zip using Driver Easy. Windows recognises the file but won't install it because the # for the file is not present in the specified catalog file. The file is likely corrupt or the victim of tampering.
Running TWRP v2.8.1.1, EasyFlasher-0.03b-STABLE.zip, WW_epaduser9_1_24UpdateLauncher.zip
Solutions appreciated.
Click to expand...
Click to collapse
I'm having the same problem. How did you fix it please?

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