[Q] Unable to transfer between computer! Doesn't recognize the cable! - Xoom Q&A, Help & Troubleshooting

The strangest thing happened today when I tried to connect my xoom to my PC to transfer some files. As I connected the cable to my PC I got a message popping up on my xoom saying "USB charging not supported. Use only supplied charger". I tried all of my USB ports, I tried on a Mac and also on a linux box... no luck. I turned the xoom on and off a few times and still the same thing!!! What's going on anyone had the same problem?

USB charging doesn't work, but data should. Have you downloaded the motohelper thing: http://www.motorola.com/Support/US-...tware_and_Drivers/USB-and-PC-Charging-Drivers
The first one works great for me...

vidriera said:
USB charging doesn't work, but data should. Have you downloaded the motohelper thing: http://www.motorola.com/Support/US-...tware_and_Drivers/USB-and-PC-Charging-Drivers
The first one works great for me...
Click to expand...
Click to collapse
Yeah I know that! I'm not trying to charge it, I want to transfer some files... I installed it, it searched for for some files to update but nothing.

maybe try restarting the pc....

are you trying to use adb?

Related

Activesync problem

Hi.
When i connect my touch pro to my laptop my touch pro thinks he is charging. I tried another laptop/cabel/ROM but it doens't matter.
I can't get a connection with my phone.
Any idea's?
Don't you get asked, what to do, when you connect the TP to your laptop?
Maybe it connects as Harddisk? Do you get a removable device in your laptops file explorer after connecting?
Check settings of your TP in connections - USB to PC.
bare242 said:
Don't you get asked, what to do, when you connect the TP to your laptop?
Maybe it connects as Harddisk? Do you get a removable device in your laptops file explorer after connecting?
Check settings of your TP in connections - USB to PC.
Click to expand...
Click to collapse
Hi,
No, i don't get asked and the settings are good.
It's strange, because it is suddenly.
I had this problem last week and it turned out to be the cable I was using....but I guess you already tried that. How many cables you try? Maybe get another one and try it...
TechnoHippie said:
I had this problem last week and it turned out to be the cable I was using....but I guess you already tried that. How many cables you try? Maybe get another one and try it...
Click to expand...
Click to collapse
Well, i tried 3 different cables. The only thing i changed is the cable in my car. last week i was i Italy and by car charger has gone dead. And i buyed another one. that's all..
Anyone?...
hardreset?
Hard-reset, new ROM, new Radio... nothing helps
Reinstall activesync.
Try another laptop/computer.
Otherwise I don't know.
bare242 said:
Reinstall activesync.
Try another laptop/computer.
Otherwise I don't know.
Click to expand...
Click to collapse
Deed.. nothing
Maybe you can find some new ideas here.
my phone sometimes just charges without activesync but that's only when i have wifi on 0.o if i turn wifi off then the phone syncs.
No luck... tried everything.
Well,I have similar issue with AS.
It starts suddenly and now I am unable to connect.
When I have enabled "Faster data synchronization",then the green icon keeps rotating for a while,but ends with an errormessage. When I uncheck it,AS absolutely doesn't see TP,no attempt.
My cable is working,because I am synchronizing also a HTC Hurricane(SDA2) without any problems.
I have also tried another PC,no luck,same symptoms.
Mass Storage and Internet sharing is working also perfectly.
Mainly I tought,that the IP connection is firewalled,but when it doesn't work also on another PC,that was working before,I have no more ideas.

[Q] Problem Connecting via USB (AS in...just stopped doing it suddenly) Help?

Ok. So, I go to put some new music on my phone...and when I connect via USB to my laptop it says "USB Device Not Recognized"...I click on that bubble and it says "Windows has stopped this device because it has reported problems". Bollocks.
The device is rooted and I am running TheShadowMan's KB5 DeOdexed custom ROM.
I tried three other PC's loaded with the right drivers. Deleted all the drivers and re-downloaded. Tried a different Micro-USB cable. Tried different settings in the phone. Got desperate. Tried Factory Reset. Tried Deleting all user data.
None of that crap worked.
I would just go back to stock...but since my PC isn't recognizing the phone at all...I have no way to do that. I'm almost positive it's the ROM (Or at least...it's the last thing on the list before faulty unit and sending it back in)...but I don't know how to fix that without being able to connect to a PC.
Anyone else run into this problem? Let's fix it together! YAY!
Thanks.
try a restore to your computer to an earlier date? worth a shot. I think theres a program that transfers wirelessly, you can try that. I use adb wireless from the market to run commands.
fknfocused said:
try a restore to your computer to an earlier date? worth a shot. I think theres a program that transfers wirelessly, you can try that. I use adb wireless from the market to run commands.
Click to expand...
Click to collapse
I'm 99% positive that it isn't my computer...it's obviously the phone.
I'll try the transferring info wirelessly thing...but it will be a temporary fix at best.
So...ended up talking to T-mo and doing an exchange. Still no clue what happened and they didn't really know either.
New symptom, however...
It only turns back on if the Micro-USB cord is plugged in...weird.
Anyways...feel free to leave a comment anyways...I still have the handset for 10 days and would love to try an solve the problem in case anyone else has the same problem.
Did you enable the USB debugging before? If you did, disable it and you can connect with you PC/laptop again.
Yeah, that was the first thing I tried.

[Q] USB Mass Storage Won't Connect

I upgraded to Sky-ICS RC7.4 Speed yesterday and today. Obviously the USB mass storage was working earlier because I got the .zip file for the upgrade on the phone. Well, just a little while ago I tried to connect so I could pull those zip files off just to save some room and it won't connect.
I can charge the phone, the laptop(Windows 7) and the phone both make sound/vibrate when connected. BUT, with I go to "Connect storage to PC" it tells me to unplug the cable, which it hasn't before but I did it anyway. I unplug the cable press the connect button again it states to connect the cable, I do. Press the button to connect and I get the same result. I've tried enable USB debugging and try again and it states to disable, blah blah blah.
It's great that I can charge the phone via USB all day long but really sucky that I can't access any of my files via my laptop.
Anyone had this issue or know of any fixes that may alleviate this issue? I sure would appreciate your help.
FYI, USB drivers are installed on the laptop and reapplied after the the issue of not being able to connect USB mass storage...
update: I am able to see the two mounts in computer management on my Windows 7 machine but not able to access them through My Computer.
I was reading from other threads about a possible Windows issue, how I find it unlikely, but I did a system restore from an earlier date and that made no difference. It's still a matter of the phone connecting completely to the pc.
Also tried different ports and usb cables, no avail.
I could really use some input so that if need be I can access the files on the phone to either flash back to stock or at least modify the files I have on there now to let me be able to attach my mass storage. I'm liking the the rom it's just a few little things like this that are making me completely love it.
i have the same issue if i plug in to the front usb ports. no problems with the back and its only been since i updated to seans latest speed stripped ICS rom
I was having the same issues. I turned the phone off, took the battery out, and then restarted it. It worked.
mskiin said:
I was having the same issues. I turned the phone off, took the battery out, and then restarted it. It worked.
Click to expand...
Click to collapse
Correct; you need to reboot your phone because you probably connected / disconnected too fast and the phone is bugged out now.
I'm on 7.4 speed stripped and its working fine for me. Did you try installing the Samsung USB drivers exe in the dev forum?
Wont connect even on tablet
This is My also Case on my tablet. i cant connect to usb mass storage please help me what to do. icant remove the battery of my tablet and i only open it after 5 hrs so how?
kilopolki said:
This is My also Case on my tablet. i cant connect to usb mass storage please help me what to do. icant remove the battery of my tablet and i only open it after 5 hrs so how?
Click to expand...
Click to collapse
Now try in English.
Sent from my SAMSUNG-SGH-I727 using Tapatalk 4 Beta

Question Phone no longer being recognized by computer. Not even getting a prompt on phone when plugged in.

As the title states, my phone is no longer being recognized by my computer when I plug it in. I've tried multiple cables, multiple ports on the computer, both ports on the phone, factory resetting the phone, uninstalling and re-installing drivers on my computer, booting to Ubuntu so I wouldn't need to worry about drivers. Nothing has worked. I'm not even getting the USB prompt on my phone when I plug it in. It DOES charge but I'm not able to transfer files, adb or anything. ASUS wants me to send the phone in but I don't want to go who knows how long without my phone, plus I don't think it's right that I have to pay to ship it when it's their phone that is ****ting the bed. Could anyone PLEASE help me? Thanks.
Maximus from the 915 said:
As the title states, my phone is no longer being recognized by my computer when I plug it in. I've tried multiple cables, multiple ports on the computer, both ports on the phone, factory resetting the phone, uninstalling and re-installing drivers on my computer, booting to Ubuntu so I wouldn't need to worry about drivers. Nothing has worked. I'm not even getting the USB prompt on my phone when I plug it in. It DOES charge but I'm not able to transfer files, adb or anything. ASUS wants me to send the phone in but I don't want to go who knows how long without my phone, plus I don't think it's right that I have to pay to ship it when it's their phone that is ****ting the bed. Could anyone PLEASE help me? Thanks.
Click to expand...
Click to collapse
If your phone won't connect to the computer using the USB cable, then the FIRST thing most people do you've done, which is switch cables and rebooting the phone (factory reset is extreme but you did that also).
The second thing most people do is install the manufacturer's drivers, which you also did.
The third thing you can do though, is connect the phone to the computer WITHOUT the USB cable (i.e., over Wi-Fi) because that will work even if your phone port is broken and even if the USB cables are bad and even if the drivers aren't on the computer.
Below are screenshots of just some of the ways to connect the phone to the computer over Wi-Fi without any cables, and if you want, you can follow one of my tutorials on the subject.
Hope this helps.
GalaxyA325G said:
If your phone won't connect to the computer using the USB cable, then the FIRST thing most people do you've done, which is switch cables and rebooting the phone (factory reset is extreme but you did that also).
The second thing most people do is install the manufacturer's drivers, which you also did.
The third thing you can do though, is connect the phone to the computer WITHOUT the USB cable (i.e., over Wi-Fi) because that will work even if your phone port is broken and even if the USB cables are bad and even if the drivers aren't on the computer.
Below are screenshots of just some of the ways to connect the phone to the computer over Wi-Fi without any cables, and if you want, you can follow one of my tutorials on the subject.
Hope this helps.
Click to expand...
Click to collapse
Would I still be able to adb using the wifi method? My main issue is trying to remove the old Google Pay app. Which I'm unable to unless it's through adb.
Just an update. I was, in fact, able to run adb commands while connected using wi-fi. Thank you @GalaxyA325G for your input.
GalaxyA325G said:
If your phone won't connect to the computer using the USB cable, then the FIRST thing most people do you've done, which is switch cables and rebooting the phone (factory reset is extreme but you did that also).
The second thing most people do is install the manufacturer's drivers, which you also did.
The third thing you can do though, is connect the phone to the computer WITHOUT the USB cable (i.e., over Wi-Fi) because that will work even if your phone port is broken and even if the USB cables are bad and even if the drivers aren't on the computer.
Below are screenshots of just some of the ways to connect the phone to the computer over Wi-Fi without any cables, and if you want, you can follow one of my tutorials on the subject.
Hope this helps.
Click to expand...
Click to collapse
i click on tutorials but it link to nothing. im having issues with my Rog 5 with signal getting drop since my last update. my pc doesnt respond to usb and my phone doesn't show any sign of connections to pc at all while being plug.
ZeroKo0 said:
i click on tutorials but it link to nothing. im having issues with my Rog 5 with signal getting drop since my last update. my pc doesnt respond to usb and my phone doesn't show any sign of connections to pc at all while being plug.
Click to expand...
Click to collapse
Not sure what to tell you about your signal dropping, but
is the video I used to finally use adb via WiFi.
Have you tried clearing the adb authorizations (in developer options) with the phone disconnected and then connecting? Sometimes a change can trigger the phone to stop recognizing the computer as allowed without treating it as a new connection.
twistedumbrella said:
Have you tried clearing the adb authorizations (in developer options) with the phone disconnected and then connecting? Sometimes a change can trigger the phone to stop recognizing the computer as allowed without treating it as a new connection.
Click to expand...
Click to collapse
Yeah, I had tried that already as well.
Maximus from the 915 said:
Yeah, I had tried that already as well.
Click to expand...
Click to collapse
Sounds like you're stuck with WiFi or the repair then.

Question S22 ultra samsung dex

My s22 ultra suddenly does not work on dex. Theres no way to access the sd via a pc either.
I was using this exact setup and it worked fabulously.
As far as i know i went to bed one night and it didnt work the next time i went to use dex.
Reboot phone and pc? Is the phone recognised when connected? Try another cable, does it work on a different pc. Do other USB devices connect ok etc etc
i have rebooted both phone and pc. Same cable as when it did work infact the samsung original that came with the s22. My s9+ does not connect. Both phones DO charge via usb c.
I have infact reinstalled my pc and resest my phone to factory trying to fix this.
Still to no avail.
Does it connect to another pc? Usb pc hub might have failed
its a brand new laptop and it does power the phones. and it all did work fine. i can even power my usb c vape through the same port
there is not an alternative machine to test on
actually i just thaught of this, the last night i was using it i had the standard popup on my phone asking to allow dex to run. An ok responce and cancel or not now responce, i dont remember exactly.
Could this have done something if i hit cancel
also could there be something in the pc bios i may have not realized could effect this. Since i was on the same night trying to boot to a usb linux pendrive
When you connect your phone can you access its files on your pc? Is it recognised as drive
Ok so ive even reset the bios to system defaults and tried a regular usb to usb-c and still nothing
raul6 said:
When you connect your phone can you access its files on your pc? Is it recognised as drive
Click to expand...
Click to collapse
nope
Something is wrong with pc usb hub
raul6 said:
Something is wrong with pc usb hub
Click to expand...
Click to collapse
could it have anything to do with the phone usb connection settings. When you plug in a usb otg it normally would give an option for transfer or charge etc on the phones pull down menu and all its doing is saying fast charging
Try phone on another pc
Absolutely everything else works through usb mate.
What else can you access via USB. Drives, devices?
well i can access the standard usb port with an sd card reader. read write and even installed windows off it. So this usb to usb c should work fine.
If it were just the usb c hub blown this would not be the case.
paralaxicon said:
well i can access the standard usb port with an sd card reader. read write and even installed windows off it. So this usb to usb c should work fine.
If it were just the usb c hub blown this would not be the case.
Click to expand...
Click to collapse
im currently trying to see if i can run a lubuntu through usb bootable key and try to access the usb c ports from that.
I have been reading about my laptop and apparently it has a reputation of usb issues. lenovo x1 yoga gen 2 on win 10
Solved. During a bios update it appears the bios setting for thunderbolt usb-c was changed to disabled. As soon as i discovered this and rebooted it worked so if anyone is having issues with this they may want to check there bios settings.
4 days of struggling over. Dang its nice to beat a computer once in a while.
paralaxicon said:
Solved. During a bios update it appears the bios setting for thunderbolt usb-c was changed to disabled. As soon as i discovered this and rebooted it worked so if anyone is having issues with this they may want to check there bios settings.
4 days of struggling over. Dang its nice to beat a computer once in a while.
Click to expand...
Click to collapse
Do you have Link to Windows enabled on your phone? If so, turn it off and try running DeX.

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