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Hello people. I searched for info on this issue, but nothing for the Captivate came up. Intermittently I'll wake my phone up and there will be a little circle with a line through it where there should be network info. Anything I try to do with the network pops up a "Not registered on network" (or something like that) message. Usually rebooting the phone will solve the problem, but last weekend after three reboots it was still doing it. I left my house and an hour later checked it and no circle/line icon. This happens every several days, so not a chronic problem yet. Still very annoying. Any solutions? Thanks.
Stock Captivate.
I would consider warranty return if it were me I havent seen or heard of this before your post. good luck.
I have a stock captivate and let's just say I am incredibly disappointed and annoyed with it and at&t in general I'm tired of all the run around and hold up concerning froyo, but this isn't the thread for that.
My phone has been glitchy since the get go. The newest is the issue with "not registered on network". It has happened off and on, but a couple days ago, after I had turned the phone off for the night and back on, the phone screen blanked out while the bottom touch panel stayed lit and everything became totally unresponsive. After several reboots by removing the battery, my screen finally came up again, but so did that little blue circle and line...voila..."not registered on network"
The guy in tech support from at&t tried to help me out. He stayed on the phone with me for over 2 hrs trying to correct the issue, but even after a factory wipe...nada. Lost all my apps, free and purchased... if we would have froyo like promised, all my apps would have been backed up...UGH...
This is actually my third captivate in as many months. My first phone bricked itself after 2 days. No one could ever figure out why. I am waiting on a replacement as we speak. Of course my "new" phone is being replaced with a refurbished one. I hate that considering my current phone was only 3 months old and didn't have a mark on it, but what can I do?
because you don't mention if you're running stock or a custom ROM, I'm going to assume custom ROM. and if you are, then you must have not searched very hard because this is already a semi-known issue: http://forum.xda-developers.com/showthread.php?t=864903
it happens to me ANY time I use a modem newer than JK3... when I use UGJK3 or older, no problems... but if I use UGJK4 or newer, random "no service" on the lock screen with the "circle with a line through it" in the notification bar. as of right now (I believe) there's no known issue why some modems fail on only some hardware. I have a batch 1006 and it works fine right up until the UGJK3 modem, while some people seem to have absolutely no issues with modems (even the newest ones like UGJL2 and TLJL3). basically, if you're running a JPY based ROM, flash JK3 and see if that helps... if that doesn't, go back to a stock captivate ROM of some sort with a stock modem so you don't have these issues (never happened to be me on JI6/JJ4)
Try changing ur SIM card. That could solve the issue.
In my case, it is original stock all the way. The SIM card is fine because I switched it into two different at&t phones and had no issues at all. Right now my Captivate is a gloried camera and MP3 player.
I forgot to subscribe to my own stinking thread! I know this is stale now, but here goes.
I'm running stock froyo, rooted. At the time of the original post I was using it completely stock on eclair. Shortly after the post, it stopped happening and haven't had issues since. I still don't know what caused it. Thanks for all the input though.
Sent from my SAMSUNG-SGH-I897 using XDA App
NvigR8 said:
I forgot to subscribe to my own stinking thread! I know this is stale now, but here goes.
I'm running stock froyo, rooted. At the time of the original post I was using it completely stock on eclair. Shortly after the post, it stopped happening and haven't had issues since. I still don't know what caused it. Thanks for all the input though.
Sent from my SAMSUNG-SGH-I897 using XDA App
Click to expand...
Click to collapse
Happened to me a year or so ago on a different phone. Turned out they were upgrading the tower closest to me with new hardware and were shutting it down intermittently to work on it.
First off I want to start by saying I have flashed my rom to Bamf 1.5 remix. I do not overclock my phone however I have tried limiting my clockspeed hoping to prevent a reboot. The phone did not start the random reboot until I flashed to said rom. I have tried reflashing but no improvements, any ideas?
Sent from my ADR6400L using XDA App
It has happened to me but I believe it just me OCing, flashing back to the kernel that I was using before when my phone was stable and testing it out. If not, I will just go back to 1.5
Also, does anyone know how to edit the power control widgets in the pulldown? I can't find any options. Thanks.
Did you flash the new radio when you loaded up BAMF 1.5?
If so, there's your problem
Happened to me with BAMF 1.6 and leankernel 192X, but only when I set it to ondemandX thru SETCPU. Other than that I've had no reboots.
sent from my BAMF Thunderbolt!
eschelon said:
Did you flash the new radio when you loaded up BAMF 1.5?
If so, there's your problem
Click to expand...
Click to collapse
^^
yeah its pretty common for people who flashed the new radio to have reboots. i have had some of those issues, i found that using different kernels at different clocking speeds made my phone more stable. NOTE: i am not a pro, just something i noticed.
What's really behind all the random reboots?
OK... So I've tried just about every rom on the dev thread, I purchased the TB on launch date and had it rooted as soon as Jcase posted S-off instructions... I am now on the new radio and until today, I haven't had a single random reboot. Then all of a sudden, just about an hour ago, as I'm backing out of Tapatalk, bam... Phone rebooted itself...
Now I've been reading on just about every rom thread where people have been experiencing random reboots. Some think the new radio is the cause, but some people are on the new radio and have not experienced this. Others on the old radio still get random reboots.
Others think its the rom but people have noted this issue on most If not all of the rom threads.
Others think its the kernel that's causing it, but again, there doesn't seem to be any pattern to nail it down to a single kernel. Furthermore, some of these people are not OCing, myself included.
Which leads me to the strangest part of all this. My wife also has the TB. Her phone is totally stock and is not rooted. I got it for her day after launch and for the last few weeks, her phone has also been randomly rebooting. Not constantly, mind you. Just enough to be a nuisance. She has still not updated to OTA... The only suspect to this is that this appears to have started after the 4G outage a few weeks ago... And we are in a 3G only area but there was a day or so we could only connect to 1x...
So what's really causing these random reboots? I'm no expert, never claimed to be one, but is it possible that something going on between our phones and the Verizon network is causing this?
Thoughts... Ideas...?
Sent from my Thunderbolt using Tapatalk
Great post. It's good to know even non rooted users are having reboots.
non-rooted.... Updated yesterday... and got a reboot today.
Sent from my ADR6400L using XDA App
I've had about six lock ups and reboots today since ehrpd has been back up
Sent from my ADR6400L using XDA Premium App
I have had a few reboots across a few different rom, radio, and kernal combos. The only thing that all my reboots have had in common was I had GPS enabled. Ive yet to see a reboot with it off. Could just be a coincidence.
toebee76 said:
I have had a few reboots across a few different rom, radio, and kernal combos. The only thing that all my reboots have had in common was I had GPS enabled. Ive yet to see a reboot with it off. Could just be a coincidence.
Click to expand...
Click to collapse
GPS was also on when my phone rebooted... Google Maps was running.
Sent from my ADR6400L using XDA App
stock rom, not rooted, has had multiple random reboots
I have had no random reboots, or none that I have personally experienced. I figured if my phone was randomly rebooting I would have noticed a considerable battery drain. I have not noticed that yet. I honestly think that this might be an issue for people with little to no 4g coverage. I am bothered that this has not been addressed yet by verizon as I have seen so many people complain about this.
Hopefully I dont get these either, who knows may it is just phones that are may be defective hardware wise.
Well i just wanted to drop my $.02
I am Rooted and have been just about the same time the OP has been rooted.
I USED to have reboots. I install the full RUU and had reboots i also installed just the RADIO file and had reboots. I also reverted back to stock by the RUU provided by JCase. I Then flashed 1.6 followed 1.6.3 and have not had any problems. I assume that those 2 already had the radio file in them and i didn't not have to flash anything additional. Since being on 1.6 then 1.6.3 i have experienced not 1 reboot. Unless i did it myself.
I did notice then before when i did have the reboots (when i manually flashed RUU or just the RADIO file). I had reboots 3 different ways. I would either get a reboot when my phone had been sitting next to me for a while i would notice the white screen and know it was a reboot. Also the 2 other times was backing out of TapaTalk or native browser/dolphin HD.
So i don't know if that is in a way related. I just don't have them anymore.
I noticed that whenever my phone would reboot (on the leaked radio only,) I had a weak 3g signal. I watched this happen several times. My guess would be the people who aren't having reboots are in an area where they constantly have a good signal. Can anyone else corroborate this?
toebee76 said:
I have had a few reboots across a few different rom, radio, and kernal combos. The only thing that all my reboots have had in common was I had GPS enabled. Ive yet to see a reboot with it off. Could just be a coincidence.
Click to expand...
Click to collapse
This is a possibility... But if that's the case this will be the first Android device I've owned that has rebooted itself randomly due to GPS. Even the Samsung Vibrant, which had horrible GPS right out of the box, didn't reboot itself when it was turned on...
However, if this is the case, why has this only become a recent issue.. now my memory isn't so good... But I don't remember seeing much about this issue on rom threads until recently... I.e the past few weeks... Neither my wife's nor my phone randomly rebooted until just a few weeks ago, and we both have our GPS turned on everyday, all day...
Sent from my Thunderbolt using Tapatalk
BotsOne said:
I noticed that whenever my phone would reboot (on the leaked radio only,) I had a weak 3g signal. I watched this happen several times. My guess would be the people who aren't having reboots are in an area where they constantly have a good signal. Can anyone else corroborate this?
Click to expand...
Click to collapse
I live in a strong 3G area and my phone has never re-booted itself as far as I know. I'm doing the update tomorrow and will be interested to see if the problem starts.....I hope not.
BotsOne said:
I noticed that whenever my phone would reboot (on the leaked radio only,) I had a weak 3g signal. I watched this happen several times. My guess would be the people who aren't having reboots are in an area where they constantly have a good signal. Can anyone else corroborate this?
Click to expand...
Click to collapse
Unfortunately, I had a solid signal when my phone rebooted this afternoon. I was a stone's throw from Philadelphia on I-95. I've never had signal issues along I-95 between New York and Philadelphia. I'm running the released update.
BotsOne said:
I noticed that whenever my phone would reboot (on the leaked radio only,) I had a weak 3g signal. I watched this happen several times. My guess would be the people who aren't having reboots are in an area where they constantly have a good signal. Can anyone else corroborate this?
Click to expand...
Click to collapse
This as well is a possibility... Although I am in an area where 3g is strong... I have seen on my and my wife's phone... Even when standing still... That the 3g icon will vanish and come back seconds later...I am in a decent sized college town, population of about 70000... I couldn't say how strong 3g actually is but its everywhere in the city limits... And most of the countryside...
I have traveled to cities with strong 4g but I didnt stand around long enough in a single place to really watch the phone to see if it was dropping data...
Thanks for the constructive input, everyone... Lets keep the corroboration going and see if we can find a pattern..
Sent from my Thunderbolt using Tapatalk
The only time I had reboot was on the leaked ruu which is now the OTA.
Once I went to BAMF 1.5 with new radio and new base no reboot. About a week ago I flashed back to stock radio just to compare after being on the new one for a while. I see nothing different between them really.
So I am sitting and attempting to watch some videos at work while I tether from my phone to my galaxy tab. Next thing I know my typically solid speedy connection starts to flicker. Downloads are next to impossible and then websites stop loading. I then thought perhaps its just the app and I then try it on the phone and its dead too. The 4G was full strength but there was no data feed. The only "fix" was killing the radio and starting it back up again. Note I even reflashed the radio just incase with the same results and I havent done any new rom or radio flashing since 1.8.6's release.
I finally decided to step back to MR2 which seems to be working perfectly fine. the speeds are all back to normal with no random outtages. Anyone else have a MR2.5 issue last night/this morning?
Good luck getting a response. This happens to me all the time on BAMF (and a few others) and no one seems to know why. The only ROM so far this hasn't happened to me on is Gingeritis 3D. Everything seems to be normal on the phone (ie 3 or 4G signal is strong) but there is no data connection. So far the only link I can find is it seems to happen more when I'm on WiFi but it does happen when I'm not. I started noticing the problem when I was at work and getting e-mails on my PC but not my phone. Sometimes disabling the radio works or it gets stuck on the re-enable & a reboot is required. I randomly Google a solution to the issue but all I can find is more people with the same issue all not getting an answer. All of this happens with no rhyme or reason - so good luck getting an answer. Hopefully you'll get better results than I did.
Where's the ROM? Since you know, you posted in the development section...
Hey guys, so I just finished up changing my infuse over to Legend 2 ICS edition and I've been playing with it for about a week and I'm having a rather large issue. Whenever I leave the gps ability enabled so that my apps can find where I am the phone has a tendency to dump battery life like there is no tomorrow but worse than that it stops sending and accepting text messages randomly while the rest of the phone continues to operate. There are no warning signs so that I know this is happening and I have to reboot the phone to get it to work again. If I leave the gps feature off this is not an issue however, this is rather useful to have running so that my apps all work. Any idea how to fix this problem?? Thanks for your time.
I've been running legend 2 for almost a couple weeks and legend before that, my gps was buggy at first-it wouldn't lock on to my location. I did a complete wipe and reinstall, then let the phone boot up and let it settle for a while before I did anything else. Haven't had any problems since
---------- Post added at 03:13 AM ---------- Previous post was at 03:07 AM ----------
http://forum.xda-developers.com/showthread.php?t=1318160
http://forum.xda-developers.com/showthread.php?t=1561463
use clean wipe, I run that a few times just before I flash a rom now, haven't had any problems since I started using that.
Thanks a bunch I'll try that out and get back to you on if it works or not in the next couple of days.
Thanks
Sorry it took me so long to get back to you, work had me pretty tied up for a while. Thanks for the help everything seems to be working fine for the most part now. I need to reboot every once and a while due to overheating but I think thats just the fact that the phone is adjusting to the new ROM. Thanks again for the help.
Klevin2011 said:
Sorry it took me so long to get back to you, work had me pretty tied up for a while. Thanks for the help everything seems to be working fine for the most part now. I need to reboot every once and a while due to overheating but I think thats just the fact that the phone is adjusting to the new ROM. Thanks again for the help.
Click to expand...
Click to collapse
Hmmm, the phone shouldn't be overheating at all, do you do any tibu system restores? I've had an app cause an overheating problem before. One thing I've learned is when you do allot of flashing, checking out different roms or themes, its good to just do an odin or hemdall flash back to stock that has repartitioning.
It gives you a fresh start.
TiBu
I have done TiBu on the phone however I did have to flash it back to stock with odin partway through flashing this rom the second time because I bricked the phone, I'm still at a loss because I need to restart the phone usually once a day because it stops accepting and sending text messages without warning while everything else still works. It's kinda weird, I've been chalking it up to the fact that its a new rom and the phone needed to get used to it but it doesn't seem that way anymore.
Klevin2011 said:
I have done TiBu on the phone however I did have to flash it back to stock with odin partway through flashing this rom the second time because I bricked the phone, I'm still at a loss because I need to restart the phone usually once a day because it stops accepting and sending text messages without warning while everything else still works. It's kinda weird, I've been chalking it up to the fact that its a new rom and the phone needed to get used to it but it doesn't seem that way anymore.
Click to expand...
Click to collapse
Have you tried the new version 3 to see if maybe that helps? This is first Ive heard anything like this. I guess it works fine using another rom?
Sent from my SAMSUNG-SGH-I897 using xda premium
I didn't even know there was a version 3. I'll have to go take a look at that and see what happens. Thanks for the help.
Sent from my SAMSUNG-SGH-I997 using xda app-developers app
Still having issues
Ok so I'm still having an over heating issue and my phone refuses to send or recieve texts for periods of time. I'm going to delete a couple of apps to see if they're causing the problem. If that doesn't work any chance that I'm having a hardware issue with the phone, it wouldn't be the first time I've had issues this would be my 5th replacement due to hardware issues in the phone.
On CM9 stable with the Instigator 6.0 kernel, my internet randomly stops working from time to time. It seems to only happen when I'm on LTE, and everything works fine again once I reboot the phone. I don't remember this happening on the stock rom, but I could be wrong. This happens a couple times a week, so it's only a minor inconvenience, but I was wondering if anyone else has experienced this problem. A search through the Skyrocket forums doesn't bring up anything, but this seems to have affected other phones.
Common for me. I think its an att issue since its happened to every phone I've ever had. I will say tho, it was far less common on our gb roms which make me think they did something screwy with the radio.
Sent from my Transformer TF101 using xda app-developers app
Good to know it's not just me. I guess there's no way to fix the problem on my end then?