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Ok so this has happened every night I have had the Captivate (3 nights), I go to bed at night and in the morning where my signal bar should be I have a circle with a slash through it (no network). When I go to bed I will have like 2-4 bars of service but something must happen and I lose all network functionality. I have to restart the phone which solves the problem but is a serious pain. This also happens sometimes randomly throughout the day.
Any ideas if this is a common problem with all Captivates or if it is a hardware or software issue?
I like this phone and if I can get it to work properly I love it more than my iphone but not getting service is a buzz kill and I will return it. (Bought it unsubsidized for $500 because I couldn't deal with my iphone anymore)
Note: I live in Tampa which generally has good AT&T service and have had no other problems with other phones
Did you turn off the phone and remove the sim card for a few minutes?? According to an at&t rep doing that solves network issues.
The problem I had today was that the phone showed full bars, but I couldn't send a text or make calls. I took the reps advice and it's fine for now.
Well I will give that a try tonight and see how it goes and post back tomorrow with my results. I really love everything. Else about this phone and would be a shame of I had to get rid of it because of silly antenna issues. Thanks for the advice!
Sent from my SAMSUNG-SGH-I897 using XDA App
Are you sure you don't have any power saving apps on that are turning off the radio after a few hours? Did it happen when it was stock with no programs installed? Might try and flash it back to stock and see if that solves the problem.
Otherwise you could always walk into an AT&T store and ask for another one and see if it still happens.
Well last night it did the same thing after removing the sim for about 10 minutes before bed.
And as far as knowing if it did this before I rooted it.....well...I owned the phone for maybe 10 minutes after unboxing it before I rooted it. So I have no idea if it is because it is rooted. I don't have any apps on it for power saving purposes and nothing should be killing the radio. Problem is that it isn't like airport mode is on...its completely out of service and the only way to get service back is to reboot. Turning the radios on and then off again while the phone is on won't work...it must be a reboot.
I will probably end up returning it and trying one more Captivate before I look else where for a new phone. But after seeing this screen it would be hard to look at any other phone twice.
iphone4 would be a good screen alternative
ur antenna issue is unique and a new phone will probably fix it. id get that sim replaced too.
The new iPhone would be ok...but I can't go back to an iPhone. I have had 4 of them (2 first gens) and I am so bored of them. And I know people rave about the iPhones new screen but side by side with this phone I would take the extra screen real estate anyway.
And I did consider getting a new sim card too. I think I will wait until towards the end of my 30 day return policy and trade in for a new one.
Thanks for all the help guys
koppelmanwj said:
Ok so this has happened every night I have had the Captivate (3 nights), I go to bed at night and in the morning where my signal bar should be I have a circle with a slash through it (no network). When I go to bed I will have like 2-4 bars of service but something must happen and I lose all network functionality. I have to restart the phone which solves the problem but is a serious pain. This also happens sometimes randomly throughout the day.
Any ideas if this is a common problem with all Captivates or if it is a hardware or software issue?
I like this phone and if I can get it to work properly I love it more than my iphone but not getting service is a buzz kill and I will return it. (Bought it unsubsidized for $500 because I couldn't deal with my iphone anymore)
Note: I live in Tampa which generally has good AT&T service and have had no other problems with other phones
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I've had mine since July 18th and had never have this happen...till this morning. When I pulled it off charger I noticed the signal meter what a circle with a slash. Well, I dont get great reception in my apartment so it didnt phase me until I was on my way to work and still didnt have a signal. So, I turned it off and back on and then it had a signal. So I dont know what was up with that. I'll keep an eye on it tomorrow to see if its something thats going to happen regularly.
Hmmm...so I'm not the only one having this problem. Yeah I don't get superb service in my apartment but I have also never really had any other network problems with other phones.
Wonder if there is something that kills the network if you don't have a decent signal for a certain period of time. I just wish it wasn't everyday. On the brightside nobody will wake me up with emails or texts or calls.
Sent from my SAMSUNG-SGH-I897 using XDA App
So far the only thing that is bothering me is the wallpaper. It keeps switching back to the default after I change it. Also, text messages have been failing to send and I have never seen that before. I have a micro cell so its not a network connection issue. Other than that its all aces so far.
I've had it a little over 24 hours now. The only problem I've had is with Tango. It seems to be a problem with various Samsung phones and the update that Tango just did. The video from the front camera is turned 90 degrees. It also zooms way in, so they may only see your lips. My sound is a bit low, too. It's on the forum over there and the engineers say they are aware of the problem and are working on it.
I've come across a (possible) WiFi issue with two separate devices in the past week. Lets say I join my home WiFi network and I decide to head to work. Once I get to work, I join that network. Now, when I leave work and go back home, the Infuse won't automatically pick up the home network again until I manually turn off the WiFi and turn it back on. Only then will it finally switch over and join the network. It seems to do this regardless of where I'm going and where I've been.
While I'm not sure this is an issue with the phone or my service here in town, but I seem to be either timing out on data connections a lot or having extremely slow speeds over the network. This wasn't ever a problem with my Inspire, iPhone, or any other device have carried.
Chalk said:
I've come across a (possible) WiFi issue with two separate devices in the past week. Lets say I join my home WiFi network and I decide to head to work. Once I get to work, I join that network. Now, when I leave work and go back home, the Infuse won't automatically pick up the home network again until I manually turn off the WiFi and turn it back on. Only then will it finally switch over and join the network. It seems to do this regardless of where I'm going and where I've been.
While I'm not sure this is an issue with the phone or my service here in town, but I seem to be either timing out on data connections a lot or having extremely slow speeds over the network. This wasn't ever a problem with my Inspire, iPhone, or any other device have carried.
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I am noticing same said WIFI Issue.
I also have a wifi issue. I have 3 other phones in my household. My wifi is with ATT U-Verse. All the other phones connect to the wifi perfectly fine and holds the connection (iphone, droid incredible, droid x)
However, when I try to connect to my Wifi through my Infuse, it'll connect for about 2 minutes, and then cut off. The wifi signal will still show that it's active with full bars but nothing that requires data will work (ie browser, app store, email, youtube etc).
Since I am unable to connect to wifi, I have to put it back to H+. This isnt good because I only have the 2gb plan and i download a bunch of apps and watch a bunch of movies on it all the time.
Is anyone else having this problem?
I cant get the front camera to work on fring.....
Sent from my SAMSUNG-SGH-I997 using XDA Premium App
the auto brightness turns back on all the time. the notification bar is also a brightness adjustment if auto brightness is off, just hold the bar till the pulldown dissapears and move your finger to the right. it will get brighter. i used this a lot on the captivate, having auto self turn on is quite annoying.
trdsnow said:
I also have a wifi issue. I have 3 other phones in my household. My wifi is with ATT U-Verse. All the other phones connect to the wifi perfectly fine and holds the connection (iphone, droid incredible, droid x)
However, when I try to connect to my Wifi through my Infuse, it'll connect for about 2 minutes, and then cut off. The wifi signal will still show that it's active with full bars but nothing that requires data will work (ie browser, app store, email, youtube etc).
Since I am unable to connect to wifi, I have to put it back to H+. This isnt good because I only have the 2gb plan and i download a bunch of apps and watch a bunch of movies on it all the time.
Is anyone else having this problem?
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not that problem but my signal is low compared to the captivate, also i once needed to turn wifi off then back on because it refused to connect to a visable network.
The front camera for fring is not working for me either
Sent from my SAMSUNG-SGH-I997 using XDA App
app drawer
I am having an issue that the TouchWiz app drawer will open and it will be completely black. About a second later a little spinning progress icon will appear and about 4 seconds or so after that it will finally populate, sometimes out of order.
I have been a fan of LauncherPro and used it on my N1 prior, so I installed it on the Infuse and have not had any problems. Its a good thing I hate the TouchWiz launcher anyway, otherwise this would annoy me.
I noticed that the power button isn't real responsive when I got to unlock the phone.
The stock browser for was a nightmare!!!!scrolling isnt smooth,and it wont resize the text good.any one else had that problem? Now i use dolphin hd and launcher pro and it works great!!!! Oh yeah, i couldnt get the front cam to work on yahoo.
First over night charge last night and when I took it off the charger this morning it was at 84%. It didnt completely charge to 100%. I had to finish charging it in the car on the way to work. If this happens again, unfortunately I'd have to return this device. Battery seems to drain fast as well for me. This device sort of reminds me of the droid x.
I also have had the wifi not automatically connecting happen sometimes. It has also done that for my Bluetooth radio as well. I have to turn off my bluetooth and turn back nor, or have to connect it manually.
SysAdmNj said:
First over night charge last night and when I took it off the charger this morning it was at 84%. It didnt completely charge to 100%. I had to finish charging it in the car on the way to work. If this happens again, unfortunately I'd have to return this device. Battery seems to drain fast as well for me. This device sort of reminds me of the droid x.
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that is also a bug in 2.3.3 on the i9000. it may only happen a couple times. not a big deal especially because the battery life seems pretty good
FIREONHIGH said:
The stock browser for was a nightmare!!!!scrolling isnt smooth,and it wont resize the text good.any one else had that problem? Now i use dolphin hd and launcher pro and it works great!!!! Oh yeah, i couldnt get the front cam to work on yahoo.
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Click to collapse
yeah it seems the device mapping in the kernel is a little funky. fring uses the wrong camera as well
Not sure if it's a bug or not but I tried GPS on the Infuse at AT&T store today. The Infuse got a lock for 10-15 secs then lost the lock and not able to get a lock again. The Atrix and the Inspire next to it didn't have this problem.
briansj said:
Not sure if it's a bug or not but I tried GPS on the Infuse at AT&T store today. The Infuse got a lock for 10-15 secs then lost the lock and not able to get a lock again. The Atrix and the Inspire next to it didn't have this problem.
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samsung still has funky stuff going on with gps. though this phone has vastly upgraded hardware you can make improvements still.
there is an app that you access through a dialer code called lbs test mode. im not sure what the code is so i use launcher pro activities to launch it. that has gps settings.
there is also a config file called secgps.conf. i think this is a secondary config for it to fall back on. i set this file up to match lbs tset mode and get better results. i also turn off "use wireless networks" in settings>location and security
it seems verizon had a more seemless implimentation of these things on the fascinate. though it's raw gps output is not so good.
it seems like if the quality of one location mode isnt good enough on a captivate or the infuse it switches to another location service and starts from scratch. this can cause more issues than poor performance. the more you limit the options for the system on gps the better it works on these phones. i can even get a captivate to track flawlessly despite its weeknesses in accuracy.
My lockscreen keep loosing the pattern even though I set it, this could be related to widgetlocker though i doubt it because when I change from pattern to pin it now works. This thread is the reason why I left samsung before, I am hoping that this phone proves to be different....to be honest short of the lock screen thing and the struggle I have with battery life this seems to have 1 upped the captivate. OOhhh also I changed the screen density I can't stand that 240 density they create trying to be like apple icons etc wayy too big.
knight4led said:
I am having an issue that the TouchWiz app drawer will open and it will be completely black. About a second later a little spinning progress icon will appear and about 4 seconds or so after that it will finally populate, sometimes out of order.
I have been a fan of LauncherPro and used it on my N1 prior, so I installed it on the Infuse and have not had any problems. Its a good thing I hate the TouchWiz launcher anyway, otherwise this would annoy me.
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Click to collapse
This is my first Android phone and I HATED TouchWiz from the start Thanks for letting me (us) know about LauncherPro or I would of never of know about it.
Was just wondering if any could give me some feedback on their experiences with this phone vs other carriers or VM phone models. In the little over a week I've owned it, it's horrible compared to my current AT&T phone service.
I wanted to know if it was a quality issue on the phone, or VM's network.
I've notice in Los Angeles area I almost always have 1-2 bars, often have x1 instead of 3G. I also can be stopped at a major intersection in my car and the bar goes from full 3G to no bars and 1x, then spikes back up to full, then says no service. Even when I have a full bar and 3G I get like 150kpbs using speedtest.net sometimes.
Youtube video even in low quality stutters often, in HQ it's pointless.
I've also noticed the GPS lock times are sporadic but yet a utility shows the phone has a lock on 7+ satellites, but reports only about 100ft accuracy.
Sometimes when the screen comes on it flickers for a split second.
I was also told that the phone's radio only uses the 1900Mhz bands, does anyone know if we could get 800Mhz support once we get ROM development for it?
Has anyone noticed similar issues?
Best Buy just got 8 more in stock I'm going to swap it, but wanted to have some reference before the 30 days are up. No stores have a activated VM phone that I can compare service to.
I really want to update my phone and if I can save my money from AT&T. But need something at least somewhat reliable and consistent.
Thanks,
-Lich
Hey man, I'm in southern Indiana, so I can't really say much about your service area, but mine is great. usually 3/4 bars, with 3g speeds faster than my wifi. If your device is wonky like that, where it keeps jumping from no bars to full bars, then maybe its something with the phone itself. as far as 1x data, that's the network. I'm using an optimus v, rooted running cyanogenmod7, and I have excellent battery life and performance, so if you are going to switch to a different VM phone, I recommend that.
I have had absolutely no problems with this phone that aren't software related. There are quite a few Lemons out there and it seems only people on these forums are getting lemons!
I have software version 039 (Not sure that matters)
My signal strength sitting right here in my house is -64dBm with no tower in sight, full bars. I traveled from Upstate NY to Tucson, AZ on multiple flights with multiple layovers last week with this phone and I had absolutely no problems including getting in flight WiFi.
My Triumph is everything I could've hoped for after selling my iPhone 3GS to get the Triumph.
The screen is large and beautiful with absolutely amazing colors. The screen is responsive (after taking the thick 2nd screen protector off) and nearly as good as the iPhone's screen responsiveness. Phone feels good in my hand with a nice coating on the outside. The camera is absolutely amazing. I have taken beginner SLR quality photos with it, and when focusing you can even get quite a bit of bokeh added. The 720p camera is great, though it's jumpy in low light and I really don't like that it doesn't have video focusing. Battery life will take me through an entire day of normal use.
Any problems I have had, are software related and should be able to be easily fixed. GPS Locks beautifully to 3ft accuracy in under 30 seconds with the GPS Test app, but this cannot be said for Google Maps or Navigation. I think Google has a driver problem in their software which should be easily fixed with a new update to the Maps application. The Triumph does become unresponsive for a few seconds at times, but it's no big deal to me, again that should just be a software problem.
One other major problem I have that I KNOW is software related is that the headphone volume is WAY too low. If you make a phone call while listening to music, the volume will jump up to a normal level. Without making a phone call I have to turn my cars radio up to about 8/10 just to be at a normal level, if I make a phone call I can leave it on about 3/10.
For $300 and $25/month, you cannot beat this phone in any way.
On mt phone I can see little horizontal lines.does any one else see them?
My experience:
WiFi takes a while to turn on when I wake the phone. Streaming video is a bit choppy, and downloading the videos only reduces the choppiness by a little bit. I dont have the flickering issue, and to the best of my knowledge, gps works well. Keeps up with games like my bro's Droid X. Snappier than my friends Samsung Galaxy S. Sometimes the soft buttons require a second press to initiate. Overall I'm happy with it, but will be better when CM is installed.
Sent from my MOTWX435KT using Tapatalk
My experience is that gps works just fine the phone is fast, the signal in seattle area is only good downtown anywhere els and it sucks. I searched for towers in my area and sprint has very few towers I get 1 maybe 2 bars max signal at home mostly 0 bars but can still make calls.
wifi works great and when I have a good signal 3g works great but the lack of signal in most places is what sucks my battery down.
Sprint just needs to improve its coverage
bugs i've come across :
widgets resize after holding your phone in landscape mode
wifi can't connect to a router and will keep re-trying, causing the phone to reboot
random reboots
back button will stop working, while other buttons work
light leakage between soft buttons and case
i went from 038 to 039 software and haven't noticed anything yet. i always had a good gps lock on 038 but had horrible reception, 039 doesn't seem to improve that
Faster then my daughters galaxy s , 038,sometimes the back button takes a few times to act like a back button, but over all I'm very happy with it.
Sent from my MOTWX435KT
I came from the Intercept, and so far the Triumph is heads and shoulders above that even though it has a few minor bugs. Most of the stuff works great, my gps is fine, my signal is actually better than my Intercept, and I don't have any screen flickering.
I do have a small amount of light leakage (not a big deal to me) and sometimes my widgets resize, but all in all it's been great for me.
I came from using the Droid X and let me tell you that this phone reminds me of it so much. The only thing that i dobt like is that the battery is a little lacking compared to the X. An im just waiting for a custom rom to come out for this. I was running liberty 2.0.1 on the x and i would love to see something similar.
Sent from my MOTWX435KT using XDA App
Other than the atrocious performance of the battery.......Horrible gps performance which much like my wife works whenever it feels like it. The 3g speeds are an absolute joke also. So far i'm not all that impressed with this phone. I hope that it can be solved via software and that these are not hardware issues. It's my second one....the first one had power issues.
No problems either with _38, had it since 7/14.
Signal is about 5dB weaker v. an OV in the same location, however I have seen several people report making/receiving calls fine w/no bars as well as SMS. The areas that I usually frequent, I have 1-2 "bars"(no a good sig str indicator), 3G no problem.
...and I second the app problem causing thing to f'up. I read an article the other month that the VAST majority of Android phone problems usually end up being some app interfereing with functionality. e.g. I had sudden batt drain problems, so I checked batt useage and found Star Chart(FAOD that day) was using 80% of batt, so I killed it problem solved(in that case).
[EDIT]
3G speeds: VMUSA problem, mine are as craptacular on the MT as they were on the OV, i.e. usually about 56k dialup rates.
[/EDIT]
Well here's an update.
I just got back from BB and exchanged the 1st Triumph with another. It's funny the manufacture date on this one is newer but it has the 38 firmware and my old one had 39 go figure that out. Anyway so far the performance seem just as bad, but the screen doesn't flicker on power on.
Maybe I just have the worst luck and need to try a 3rd one. I really love this phone and want to use it and VM it's so cheap. I'm going to try this one for a few days and cross my fingers my house just has extra crappy reception.
I also bought a Optimus V just to compare the signal network speed as a reference, I haven't swapped to that one. I turned it on non activated and it shows 1 bar signal also. I'll be curious if it goes up once it's offically on the network. I really would like the bigger screen and flash support though from the Triumph.
Maybe I like in the wrong state and should move where you guys live..lol
Thanks for the feedback.
-Lich
Common issues for me now are connectivity, battery drain, and light leaking from the bottom right corner. I'm going to swap mine out before the 30 days are up
mr2011 said:
Common issues for me now are connectivity, battery drain, and light leaking from the bottom right corner. I'm going to swap mine out before the 30 days are up
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yea i think everyone pretty much has all those problems. if you exchange it you will probably get the same problems or worse. hopefully a new batch will have been released by then
I own both the Triumph and the Optimus V. Reception seems a touch better with this one in known trouble spots around town here. Where the Optimus might lose connection, the Triumph retains it, if barely.
I am having issues with a greenish yellow blob in the middle of the camera. It is reducible within some combination of the setting, but in some instances it is still there. Is this a common issue, or are there MTs which do not exhibit this? The reason I ask, is that I am weighing wether to swap my MT out for another.
I also have intermittent lock screen 'flicker', but from what I have read, it seems to be fairly common. I dont see it often within normal use, but if I repeatedly hit the power button, it becomes visible.
Connectivity does however seem to be stable when I have been using it (both wifi and cdma). Even in cases where there are low bars, I seem to have a decent connection for text/voice.
Has anyone else's battery life gotten more and more horrible by the day? It seems like mine is getting worse as each day passes. The first day I got my Triumph I had some heavy use on it getting all my apps installed and configured and it lasted almost a day and a half for some time on a single charge, now 2 weeks later im having to plug it in maybe twice daily for quick charges.
So the flickering screen issue... Major defect? Or can we count on a solution when custom ROMs become available?
I'm on my 4th Triumph now, and at this point, Best Buy is probably going to ban me from making returns if I go back very much more with this crap..
mr2011 said:
Has anyone else's battery life gotten more and more horrible by the day? It seems like mine is getting worse as each day passes. The first day I got my Triumph I had some heavy use on it getting all my apps installed and configured and it lasted almost a day and a half for some time on a single charge, now 2 weeks later im having to plug it in maybe twice daily for quick charges.
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Click to collapse
Try calibrating the battery with charge cycles. Might help. Or maybe it is an app you installed?
Sent from my LG Optimus V running Sense 3.0
In low signal areas, I often have calls that enter a weird mode where roughly every 1 second voice cuts in and out. Anyone else experience this? My Fascinate in the same area never used to have this issue. -1 for the VIA POS. The problem seems to be there on all ROMS including the new EP1W.
When this happens on an important call, I have a growing urge to shatter the phone on the ground. Never had this feeling on previous phones, so once again Samsung has set a new record.
Yep, same thing in for me around 10 miles surrounding where I live. I believe the phone has a ****ty radio, but it is good enough for normal areas, but in an area that has a low signal or a tower with any slight issue, this phone reacts worse than most. My wife's incredible 2 works fine in the same area. When I got this phone, I was hesitant because I heard things about Samsung radios in the past, and low and behold, it was true. Sad because the battery life is great, the screen is great. But between the GPS locking taking forever once in a while, the lag, and most of all the issue you are describing. This thing is getting traded in as soon as the bionic comes back in stock. And if I hate that phone, I will simply switch to the incredible 2. Maybe it doesn't have 4g, but the phone flat out works out of the box and works well.
Just wanted to follow up because this is a real issue where you literally can't communicate with calls in certain areas on certain Charges. I tried two Charges and two sims and the problem still persisted, always in the area in my town only. My wife's Incredible 2 has zero issues. I switched to the Bionic today and the call issues are gone. As happy I was with the screen and battery life of the Charge, I am relieved to say I can now make phone calls wherever I want without concern, and that trumps anything else after all it is a phone first. Just thought people with this issue would like confirmation of other phones that do not have the problem.
I tried to like this phone, I really did. But the frequent voice cut outs and garble leave me feeling angry and thinking who gives a rip about the screen if you cant make a call.
Why did Samsung use this toy VIA chip? Its kindergarden level quality. Its a true POS designed by flunkies.
Quick version:
My phone got really hot and since then I've had no to very poor reception. Got a new SIM card from VZW and went back to stock (multiple times) with the same results.
Long drawn out version:
So I've had my phone for over a year (preorderd the keep my unlimited data plan) rooted it as soon as I could (though I think I waited a week or two) and have had no trouble loading various ROMs (ASOP and TW). A few weeks ago, when the Unofficial CM 10.2 came out I decided to try it (full wipe, coming from a CM 10.1 port) and while my battery drained very fast, it was stable. An update was released and I saw people were commenting positive on the battery life so I flashed the update (just flashed over). The next day my battery was draining even faster (full charge at 7pm, 30% by 10pm) so I charged it while at work. A few points through out the day I recall it getting warm (while idle with no apps open). Leaving work it got hot enough while in my pocket I had to take it out and pull the battery. After letting it cool down, the battery was dead.. let it charge up and did a full wipe to revert back to a CM 10.1 port (I think it was liquid but not 100% positive). Since then, my signal has been spotty though WiFi works. On a fresh boot, I'll have full LTE, then it drops down to 1x within 5 min... down to nothing after 10 min. I wasn't able to send or receive calls either (tested with my work cellphone, went straight to voice mail). I've tried flashing various modems (VRLG1, VRBMA2, VRBMF1) and tried going back to the CM10.2 with no luck... I then went back to stock (ICS) with similar results.
Thinking the SIM card may have been fried I called VZW and explained my situation (not mentioning that I was rooted, just the phone had overheated and I did a "factory reset"). With the wait on the SIM card, I activated my old HTC Incredible just so I can have a usable phone. I got the replacement SIM card today (still on stock ICS) and it was able to activate. But after 5min my signal dropped down to nothing. Enable/Disable Airplane mode the signal goes back to 4G and after 5 min (estimate) it drops back down. I then tried a stock JB (through odin) and this one states 4G available but the browser just hangs and doesn't load. I was able to send and receive calls for one attempt, the next just hangs when sending, and receiving goes right to voice mail.
I'm to the point where I'm thinking something got fried with the radio and need to buy a replacement phone. Just figure I should post something here and get a solution that may save me a few hundred bucks.
If anyone has any advice on this I would greatly appreciate it.
Thank you,
-Mike
I just experienced something similar. I got my S3 in Feb and it's been just fine. Last week, I discovered that I was not receiving phone calls (people who called me said my phone would ring until it eventually went to voicemail but my phone would be sitting next to me and never ring). I then found that I could not hold a call for more than 20 seconds before the call would start breaking up and drop. I could hold a choppy call if on speakerphone or BT but the second I would pick up the phone, it would drop the call and state either "Call was lost" or "No signal".
I had not made any software changes to my phone so there did not appear to be any reason as to why this started. I tried everything from changing roms, reverting back to stock, changing basebands, etc. Nothing seemed to work. The strange thing is that I had a perfect wifi and 4G connection.....the signal was strong and would not fluctuate in this case. I would receive text messages just fine as well but making or receiving a call would just kill the signal.
I was able to get by using Spare Phone and having people call my Google Voice # (even on a 4G connection, calls worked very well). I called VZW to troubleshoot (obviously not mentioning I was rooted or unlocked) and after doing some testing with them, they agreed a new sim would not help and it was a physical defect with the phone. Under normal circumstances, they would have sent me a CLNR but, unfortunately, I had a small crack in the corner of the screen (completely unrelated to this -- happened months ago). Since I have insurance, they advised that I just file a claim with Asurion for the cracked display and pay $99 for a new device. Sending it back to VZW would be a gamble -- if they didn't see the crack then it would have been a free CLNR. If they did see it, then it's a $535 charge for the replacement. I ended going through Asurion who sent me a brand new phone and it's working beautify.
Not trying to hijack your thread by sharing my story but the only thing I can think of that may have caused my issue was that I used an external battery to charge the phone while it was off. I noticed when I unplugged the device from the battery, the phone still thought it was being charged (LED light still light and charging animation was still going). It stayed like that for around 5 minutes until I pulled the battery and eventually started the phone back up. I noticed the issue with reception about 3 days after that. It's possible that when the phone is off, either the charging circuit or software isn't properly regulating the power which may result in an overcharge leading to damage of the components.
Did you charge to full while the phone was off using a non-oem charger? If I were you, I would try calling VZW and see if they will offer you a CLNR assuming the phone is still in good condition. I'm willing to bet there is nothing you are able to do to fix the issue at this point ---- you could try taking out the screws on the back and checking for a loose antenna connection but it sounds more like electrical damage based on your information.
mdecker said:
Quick version:
My phone got really hot and since then I've had no to very poor reception. Got a new SIM card from VZW and went back to stock (multiple times) with the same results.
Long drawn out version:
So I've had my phone for over a year (preorderd the keep my unlimited data plan) rooted it as soon as I could (though I think I waited a week or two) and have had no trouble loading various ROMs (ASOP and TW). A few weeks ago, when the Unofficial CM 10.2 came out I decided to try it (full wipe, coming from a CM 10.1 port) and while my battery drained very fast, it was stable. An update was released and I saw people were commenting positive on the battery life so I flashed the update (just flashed over). The next day my battery was draining even faster (full charge at 7pm, 30% by 10pm) so I charged it while at work. A few points through out the day I recall it getting warm (while idle with no apps open). Leaving work it got hot enough while in my pocket I had to take it out and pull the battery. After letting it cool down, the battery was dead.. let it charge up and did a full wipe to revert back to a CM 10.1 port (I think it was liquid but not 100% positive). Since then, my signal has been spotty though WiFi works. On a fresh boot, I'll have full LTE, then it drops down to 1x within 5 min... down to nothing after 10 min. I wasn't able to send or receive calls either (tested with my work cellphone, went straight to voice mail). I've tried flashing various modems (VRLG1, VRBMA2, VRBMF1) and tried going back to the CM10.2 with no luck... I then went back to stock (ICS) with similar results.
Thinking the SIM card may have been fried I called VZW and explained my situation (not mentioning that I was rooted, just the phone had overheated and I did a "factory reset"). With the wait on the SIM card, I activated my old HTC Incredible just so I can have a usable phone. I got the replacement SIM card today (still on stock ICS) and it was able to activate. But after 5min my signal dropped down to nothing. Enable/Disable Airplane mode the signal goes back to 4G and after 5 min (estimate) it drops back down. I then tried a stock JB (through odin) and this one states 4G available but the browser just hangs and doesn't load. I was able to send and receive calls for one attempt, the next just hangs when sending, and receiving goes right to voice mail.
I'm to the point where I'm thinking something got fried with the radio and need to buy a replacement phone. Just figure I should post something here and get a solution that may save me a few hundred bucks.
If anyone has any advice on this I would greatly appreciate it.
Thank you,
-Mike
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There is likely to be something wrong with the phone itself. You did everything you can possibly do to fix it yourself.
So since yesterday I went back to CM 10.2 ROM and I'm able to send and receive calls but then, it may be spotty.
Artimis said:
Did you charge to full while the phone was off using a non-oem charger? If I were you, I would try calling VZW and see if they will offer you a CLNR assuming the phone is still in good condition. I'm willing to bet there is nothing you are able to do to fix the issue at this point ---- you could try taking out the screws on the back and checking for a loose antenna connection but it sounds more like electrical damage based on your information.
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Click to collapse
OEM USB cable when I'm at my computer plugged into a USB Hub (one port for charging) and at night I have it plugged into a dock (forget what brand, got it free when my bro ordered one for his HTC ONE and they shipped one for an S4)
jmxc23 said:
There is likely to be something wrong with the phone itself. You did everything you can possibly do to fix it yourself.
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This is what I figured, just hoping it could have been software related.
Found a used Galaxy Nexus cheap so I ordered one of those... should tie me over till I'm ready to get a better phone next year (or later).
Thanks for the help.