USB Problems on Nexus S - Nexus S Q&A, Help & Troubleshooting

Hi. I have recentli bought a Nexus S from the USA. Now, all of a sudden the USB port started to randomly malfuction. I have had it working before, and i successfully rooted it and installed Cyanogenmod 7. the USB port works some times, so I restored it because of warranty reasons.
Have anyone else experienced this problems?
It is a GT9020i.
Thanks.

I have this issue also
Sent from my Nexus S using XDA Premium App

By working, you mean you are able to mount as a USB storage device? I have a Motorola USB micro to USB mini adapter cable that doesn't have a stable connection, so sometimes it works, sometimes it doesn't. Maybe it's faulty, but the original USB cable works fine. Are you using a good quality cable?

I have tried several cables, and all with same result. I works randomly, mostly not :/

I have tried several cables, and all with same result. I works randomly, mostly not :/

That's a shame. So far I haven't had any issues with my i9020. *knocks on wood*

I belive it is a software issue because it doesn't seem to have anything to do with the cable. Anyway how i plugs it in the phone it lives its own life.

Related

usb connection with pc suddenly dead

Hello suddenly my nexus s stopped connecting with data with the pc it only charges, tried with 3 diffrent computers with diffrent os , no menu popping on nexus and nothing connected on the computer(like i didnt connect anything), i removed the battery left it for some time installed stock rom still nothing.It was acting normally for a second and the other it stopped any help appreciated!
Are you sure you're using the cable that came with the phone? I have an LG Wink featurephone here that uses the same connector at the phone end -- its cable will charge my Nexus S (using the computer, obviously, but also when used with either the LG or Samsung charger) but no USB connection happens when I use it. Only the cable that came with my Nexus S provides a USB connection when I connect to the computer. I guess there are pinout differences between the two cables.
If you're sure you're using the right cable, I would guess that it's gone bad if it doesn't work on any computer. You can buy an (overpriced) replacement from Samsung or maybe a cheaper one on eBay or at a retail store. If the latter, be sure the seller lists it as compatible with the Nexus S.
it happened with the original cable ppfff i dont know...
same problem
stavros86 said:
Hello suddenly my nexus s stopped connecting with data with the pc it only charges, tried with 3 diffrent computers with diffrent os , no menu popping on nexus and nothing connected on the computer(like i didnt connect anything), i removed the battery left it for some time installed stock rom still nothing.It was acting normally for a second and the other it stopped any help appreciated!
Click to expand...
Click to collapse
Hi
I have the same problem
I have no idea what the problem could be.
We are not alone with this problem: code.google.com/p/android/issues/detail?id=13553
Now installed stock rom as well but still the same problem.
If i starting the NS in the bootloader mode the phone is not recognized by the computer.
It would be great, if someone knows a solution!
polandy said:
Hi
I have the same problem
I have no idea what the problem could be.
We are not alone with this problem: code.google.com/p/android/issues/detail?id=13553
Now installed stock rom as well but still the same problem.
If i starting the NS in the bootloader mode the phone is not recognized by the computer.
It would be great, if someone knows a solution!
Click to expand...
Click to collapse
I've been trying to get help with this for weeks. No one is even responding to my posts. I thought it was something OBSURDLY simple, such that people didn't even want to waste their time responding to me.
Seeing same problem, No connetion via USB
Posted problem in General,, http://forum.xda-developers.com/showthread.php?t=1104245
Tried different cords, different computers and operating systems,, did cold start several times on phone (removed battery) still no luck, I am running totally stock
Curious do any of you have the Google Music Beta?? (maybe a over zealous rights thing?)
just tried it with a Win 7 machine that had never seen it before and it said it could not recognize the device,, me thinks that the MS device driver DB is messed up buy some recent Win update??
i sent it to samsung to change my usb slot because after connecting to pc and nothing happen when i went to charge the phone it took 5 hours to get to 30% so iam almost sure that mini usb slot malfunctions
stavros86 said:
i sent it to samsung to change my usb slot because after connecting to pc and nothing happen when i went to charge the phone it took 5 hours to get to 30% so iam almost sure that mini usb slot malfunctions
Click to expand...
Click to collapse
My phone charges just fine. And my USB connectivity was fine until I manually installed 2.3.4.
~I had usb connection problems after upgrade to 2.3.4 a bit different but I managed to get the USB back by formatting the SD card.
see here
Acnescar said:
~I had usb connection problems after upgrade to 2.3.4 a bit different but I managed to get the USB back by formatting the SD card.
see here
Click to expand...
Click to collapse
I was on 2.3.3 when this happened, i tried to flash 2.3.4 then and again it didnt work but the strange thing is that when i was moving the mini usb the first times up and down it was shown for a moment as a broken usb device.Then this stopped and was not shown at all on the computer and finally the phone charged super slow when connected to electricity
Beginning to believe that it is a physical prob with USB connector on phone. It seems to start/stop charging when wiggling usb on phone but no mounting. Doe anyone know best way to resolve , T-mobile but bought from Best Buy? so to Best Buy? FOR SUPPORT /EXCHANGE? suggestions?
I've seen loose connections before. My suggestion ain't the cheapest but the plug, on the cable end, shouldn't wiggle. I went to a corporate sprint store, the ones that actually have working display phones, and got their usb to micro usb data cable. The thing with that cable is when you plug it in the phone side, it goes into the jack firmly. You can almost feel the little locking tabs click into place. There should be no play or wiggle with that cable as long as there's no damage or abuse with the jack on the phone. IMO, that's a good data cable. It's never given me problems before.
Also, sometimes the cable is only wired for charging. A true data cable will be wired correctly and be able to both charge and transfer data. Usually the cables that come with the phone are crap quality. I don't know if my suggestion will help but it won't hurt to have a good cable for data transfer and flashing. The last thing you want is a flaky connection from a cheap cable when you're flashing roms. Russian roulette with bricking a phone in a worse case situation.
Did you try reboot the computer and the phone? How about a different usb port? How about unplug any other usb device in case it's conflicting for some unknown reason? It sounds like so many people with windows 7 are having problems. Usually always happens with a new os that's released. Xp, for flashing devices and programming different hardware devices, has never given of a problem. I have a small partition with xp on it just for that purpose only.
off to Samsung for repair for me...
After time on phone with them and a factory reset belief is that the usb connector is defective. BTW Best Buy just hands off to Samsung 1-800 #
So Back to a barely functional G-1 for a while, glad I could find it!
So is Samsung or the carriers replacing or fixing units?
My USB data died shortly after 2.3.4 ota update.
Wifi FTP is fine for data transfer but I want USB debug to work...
Shame on google and Samsung, this bug has been around for months.
no shame on anyone...
I went through a factory reset with Samsung on phone that isolated the problem to what is apparently a loose usb connector, nothing to do with software... only hassle is sending it in for repair, as` mentioned problem needs to be dealt with Samsung customer service (not carrier or Best Buy), they were fine on phone...

Is Samsung cable important?

Hi,
I am having all kind of problem with my nexus s 4g. I searched around and found some people had their problems because they had the wrong cable. Is there really a difference between non-samsung cables and samsung cables ? Thanks
What kind of problems? I've had problem with the touchscreen responding weirdly when using a different amperage charger. No problem when using ANY cable on the stock charger or on the computer though.
optimusv45 said:
Hi,
I am having all kind of problem with my nexus s 4g. I searched around and found some people had their problems because they had the wrong cable. Is there really a difference between non-samsung cables and samsung cables ? Thanks
Click to expand...
Click to collapse
Yes, if you are going to be using adb, or fastboot it is recommended to use the USB cable that came with it. I have used other cables before on the Nexus, and fastboot or usb debugging won't read at times.
Hope this helps.
I have a LG cable. I connected my phone to the computer ( i tried this on a couple different computer ) and i do not see my phone as mass storage device i can only see it as Unknown in Device Manager. I called Samsung and they told me there is no driver for this phone. I have tried PDAnet ( at the page where it asked me to plug in my phone nothing was detected )and have installed SDK with google usb driver. I have also tried Samsung_Mobile_USB_Driver_V1.3.800.0.msi.... . I went to Update Driver and selected List all drivers to have it display all drivers on my computer and there was no ADB devices....
polobunny said:
What kind of problems? I've had problem with the touchscreen responding weirdly when using a different amperage charger. No problem when using ANY cable on the stock charger or on the computer though.
Click to expand...
Click to collapse
You don't need to install ADB drivers for the mass storage to be detected.
A standard mass storage driver is used when plugged in a computer so you don't need administrator rights.
mabry, that's very strange. Unless the cable is defective, you shouldn't have any issue with adb or fastboot. I've used a cable from an LG phone, a cheap winding cable and at least 2 other cables I've found on the spot (at my parents house) to do adb and pull stuff from the phone while I was away from home. They all worked flawlessly *shrugs*
I have tried two different LG cables and a HTC cable from a HTC windows phone ( dont think that matter..) In total i have tried three cables and on three computers , all same result... I do have the newest 2.3.7 update from Sprint... i bought this phone off of a kid who hasn't been paying his bills so the phone itself hasn't been released for new services but i don't think that would affect how it connects to a computer ...
polobunny said:
You don't need to install ADB drivers for the mass storage to be detected.
A standard mass storage driver is used when plugged in a computer so you don't need administrator rights.
mabry, that's very strange. Unless the cable is defective, you shouldn't have any issue with adb or fastboot. I've used a cable from an LG phone, a cheap winding cable and at least 2 other cables I've found on the spot (at my parents house) to do adb and pull stuff from the phone while I was away from home. They all worked flawlessly *shrugs*
Click to expand...
Click to collapse
everything else on the phone works fine. The port itself looks fine and it charges fine ... when connected to a computer or the power adapter...
i have downloaded an app from the market and its called USB host controller. I started the app and on the Info page of the app it shows.."S3C USB Host driver not found!" and "Root hub is not present, USB Host mode not active or not available"... does that mean there is something wrong with the phone itself ?
Cased sealed went to Spring and bought a data cable from them. Now my phone is working just fine. They said sometimes different cables will have pins for different function ( charge, data etc..) Will THANK all that tried to help
optimusv45 said:
Cased sealed went to Spring and bought a data cable from them. Now my phone is working just fine. They said sometimes different cables will have pins for different function ( charge, data etc..) Will THANK all that tried to help
Click to expand...
Click to collapse
Tried to tell ya... lol. J/K
optimusv45 said:
Cased sealed went to Spring and bought a data cable from them. Now my phone is working just fine. They said sometimes different cables will have pins for different function ( charge, data etc..) Will THANK all that tried to help
Click to expand...
Click to collapse
Except those cables you tried all have data pins connected, because they were meant to be used with smartphones...
Happy it's working for you, but strange problem nonetheless.

Phone not being seen by any PC

So this issue started a few days ago. Any time I plugged my phone in it would constantly connect and disconnect from the pc. I've tried multiple usb cables, ports, and the 3 PCs I have with the same result on each. Now when I plug it in, it is no longer being recognized by the PC, Odin, ADB, etc... It will charge but that is it.
I have a warranty replacement coming to me however I need to be able to get this one back to stock... Any suggestions?
Before anyone asks, NO it has never been wet, dropped, damaged in any way, set on fire, caught in a land slide, earthquake, what have you.. The phone itself functions perfectly fine. All drivers are up to date, none of my PCs configurations have changed. I have one I use specifically for app development and not even that one will see the phone.
I had the same problem. I used a different cable and it all worked better....now with that said it happened again so I flashed my phone back to stock and all was well.
Then went to flashing ROMS.
Sent from my SAMSUNG-SGH-I727 using xda premium
Really check out the micro usb cable. A bad cable will just about always allow a device to charge, but data transfer is another story. If you really have tried a few micro USB cables, then it the problem relies elsewhere. Try restarting both phone and PC, and if neither works, sounds like you have a busted port on the Skyrocket.
Thank you both for your responses. I am a PC technician so I followed my usual troubleshooting steps to figure this out. I narrowed it down to either all of my cables are bad (not a chance) or the phone is just f**ked (likely). Ah well ill have to try to use another way to force the stock firmware and recovery on here. Lol
HTC = Hate The Consumer
I use my old Nokia OEM USB cable. Connects with the right number of pins on the USB connection end. I'd check your USB cables for # of pins . Skyrocket uses 5 I believe. Also that there is sufficient power to your USB ports. Aka avoid front USB ports which could only be 4 pin....
Sent from my I727 rocket on Marz! @[email protected]
When you plug the usb cable in, do you see the usb icon at the top left of your screen? I have to pull that window down to tell it to connect to pc, then confirm it again before mine connects. Mine doesn't auto connect on its own.
I see you've been a member for a few years so if its not connecting, that really sucks man. Hope you get it figured out.
Sent from my SAMSUNG-SGH-I727 using xda premium
Your phone is a ghost.
Sent from my HTC One X
Not running the AOKP ROM are you? The R3 build had an issue with this, and all AOKP will disable USB to PC if you enable 'fast charge' under ROM Control...
Good luck :S
According to what I've been reading you can try using the *#7284# code and setting the USB portion from PDA to MODEM and then back to PDA and it would kickstart the connection. No dice for me though. Ive been through 7 different USB cables already.. I am not about to go and buy one just to keep playing with it my other phones connect just fine using the same cables. No, I am running the latest Sky ICS

[Q] USB connection won't work

I've had several issues with connecting my phone to my computer. At one time it worked fine, but no matter what computer I try it with, I have no luck.
To be sure it wasn't the cable, I tried it with other phone and there are no issues, so it's definitely my phone. Any ideas guys?
Thanks in advance!
you could take it apart and see if the micro usb port is corroded.happend to my wifes phone would only charge took phone apart and the back side of the micro usb port was corroded cleaned it and has been working fine ever sense.
I will give it a shot. Thanks!
This should help.
http://forum.xda-developers.com/showthread.php?t=1590894
Sent from my SGH-I997 using xda premium

Phone power issues AA not working

Hello everyone.
So I have a few issues which I am guessing are all somewhat related.
TL;DR
1) Android auto stopped working
2) if I reboot. It will just power off and needs to be plugged in to power back on
3) usb c to usb c only works one side not both sides. But usb a to usb c works both directions.
Note: my wife has the same phone and had none of these issues with the same cables and such. So it's not cables issues. We also have the same OS.
The longer detailed version.
First issue. Android auto stopped working. At first it told me that there may be an issue with the cable and that I should get another cable. I tried my wife's pixel 3 xl and it worked fine. So it's not the cable issue. I tried restarting. The phone did not. So I plugged it in and it powered on. Now the phone will only boot if it is plugged in. Plugging the phone into the car usb a to usb c it charges on both side of the cable but there's no longer any warning about the cable for Android auto. Again my wife's phone works with the same setup so it's an issue with my phone. Then when plugging my phone in using the oem cable I noticed it only chargers using one side. The other side fails. Tested my wife's phone and both sides work. I then test my wife's cable and same issue with her cable for my phone.
Pixel 3 XL
OS 11 RQ1A.210105.003
I did a factory reset but same issues remain.
I'm open to using a ROM if it will fix the issue.
I saw a few posts on google forums about this issue but not fix/solution so I was kind of wondering if a ROM would possibly fix this issue.
Thanks so much for any help.
Willing to try most items as phone is out of warranty and I really like Android auto and hate not having it.

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