[Q] Nexus S Crashes mid-call when wifi/bluetooth is also on - Nexus S Q&A, Help & Troubleshooting

Has anyone had this problem?
I can't narrow it down for sure, however, recently when I am on the phone if the wifi or bluetooth radio is on (but not necessarily in use) the whole phone crashes shortly into the call.
I can't verify which because I can't reproduce it everytime and because, of course, the phone has reset so I can't check the settings!
Total stock rom. This would be my second one with hardware issues

Related

Rebooting on phone calls

Came across an interesting issue with my RAPH whilst away.
The phone would reboot when ringing, or making outbound calls, sometimes the call could be established and a conversation could be had for a random amount of time (never more than a minute) and the phone would suddenly reboot.
I fixed the issue by turning off bluetooth (might have been looking for my headset) and just changing every setting in "Phone" to something and then changing it back.
Havent had an issue since.
figured id post incase anyone else had this frustrating issue.
I guess this might be solved with a different Radio version.
what version are you in?
atreidae said:
Came across an interesting issue with my RAPH whilst away.
The phone would reboot when ringing, or making outbound calls, sometimes the call could be established and a conversation could be had for a random amount of time (never more than a minute) and the phone would suddenly reboot.
I fixed the issue by turning off bluetooth (might have been looking for my headset) and just changing every setting in "Phone" to something and then changing it back.
Havent had an issue since.
figured id post incase anyone else had this frustrating issue.
Click to expand...
Click to collapse
Are you using S2U2 by any chance?
Mine started doing it since i put S2U2 on but am not sure if its entirely to blame.
Hi all,
I have been doing further testing and can report that S2U2 is not the problem. Its a device issue that occurs when i roam to a GSM network. When on 3G its usually fine. I have just upgraded radio to the .28 to see if this helps.
Both myself and my brother who have the same devices are seeing the same issue. I have seen it on the 3 rom and also the HTC asia rom hence why im looking at radio now.
I tried Radio .32 with no luck. Tried a few different ROMS as well, ROMEoS, the HTC ASIA update as well as the updated 3 ROM with no joy. Shame cause the phone is great apart form this "showstopper", back to my ever trusty Blackjack until a new handset arrives.
I'm on NextG btw, and problem occurs when swictching between GSM, Edge and HSDPA. Unfortunatey both home and office are in spots that switch between signals depending on where I am in the house/office, very frustrating. I'm also 90% sure it only happens when a call and data are happening at the same time, as my phone syncs wth Exchange, this is regularly.
I rang HTC support, they suggested a hard reset, which of course I've done many times, otherwise return for repair/replacement.

Different Touch Pro every soft reset

Hi all,
I've got the Touch pro for a few months now and I've tried different roms. I really like it but I have a pretty annoying problem. I've had problems with every rom I've tried and I don't think it's due to the specific roms or the radio roms I use. For instance, I've used the RomeOS and I got terrible gps fix (sometimes need a soft reset to get a fix after 15 mins) I got a bug where the phone app would launch everytime I slid out the keyboard. Also sometimes tf3d just won't start, or very slowly. With the .19 rom I got problems with normal phone reception and text messages were not being sent. Soft resets would help most of the time but not on the long term.
Now I thought I could fix the bad GPS reception with a different radio rom and that seemed to work but after a few days it turned bad again and I needed soft resets and fresh flashes of the radio roms to keep the gps working.
I'm currently using M-rom with the australian radio rom, comming from .19 which was good for a few weeks and then didn't give me any gps locks anymore. As usual it started out good but now after a few days the gps sucks again. Also the phone launching bug is back. The strange thing is that a friend of mine is using the exact same combination of roms with the exact same phone (mda vario IV) and he has no trouble at all. I always do a hard reset before and after a flash (after customization) so I don't think the problems are caused by bad flashes.
Does anyone know what's causing this or what I can do to find out?
Are you installing any additional programs on your TP? Your common denominator may be something you're installing afterwards.
I only use pimbackup to restore the contacts. I don't install much other programs...
Same problem with mine (KPN - Dutch as well). GPS starts to take more and more time after using it for a while. Even worse is not using it for a while and then using it again. My (not optimal) solution: download the QuickGPS data earlier then required, and then turn the phone off using the power button by holding it a bit longer. Subsequently go outside in the garden and start Google maps. Wait a few minutes and pray that you have a fix.

[Q] Motorola Defy+ stock 2.3.6 update causes reboot when connecting to phone network

I bought a refurbished Motorola Defy+ which came preinstalled with Gingerbread 2.3.4. Out of the box, the phone was able to receive calls, although I didn't test making calls at that time.
I ran the stock Software Update from Settings, and this installed 2.3.6 on the phone. Since that point, I can no longer make or receive calls on the phone. As soon as the phone tries to make the connection, it reboots: either when making a call into the phone, at the first ring, or when dialing out. I have confirmed that it's not the dialer itself that is the problem by using different dialer apps.
I have performed a full factory reset on the phone and tried with wifi, etc turned off but it has made no difference at all. Other features of the phone are absolutely fine and I have had no unexpected reboots due to any other cause.
After searching around it seems quite a few people have had problems with their Defy+ rebooting, but this is generally either during a call or just randomly. In my case it is absolutely at the exact time that it tries to make the phone network connection and at no other time.
Could this be a hardware problem, or is it more likely to be the 2.3.6 ROM installed by the software update? If I install another ROM, is it likely to fix the problem? If so, how would I go about downgrading the phone to the 2.3.4 version?
Thanks in advance.
OK, I jumped the gun.
I hadn't actually connected to any of my mobile phone network's APNs at the time I posted the above. Now that I have configured it to connect via 2G or 3G, I get random reboots all the time.
Not that this helps or anything.

HTC One S Media Problem

Hello,
Like 3 months ago I have bought myself an HTC One S. It always worked well in the beginning, but recently I started having some problems with it.
It's about the sound. Very often I suddenly have no sound anymore. (This is a problem that is not similar to other posts about problems with sound)
If the problem encounters:
- I don't hear ringtones.
- If I call someone, I don't hear beeps but the phones does make contact with the other. The one I call does hear his phone ringing.
- I can't hear my own music. Also can't even play.
- No sound with the radio.
- I can't play videos/movies. Video/movie doesn't start. I get an "not supported" error.
- I get an error if I play Youtube video's.
- If I play games there is no sound. If I turn the volume louder in game, it's turning the Ringtone Volume louder, not the Media Volume.
- If the phone is starting up I first get the "HTC quietly brilliant" screen and directly after that the animation screen (Also without sound).
Normally the screen is black for 3/4 sec before the animation screen.
Better said: all the media is not working. (Camera/mic, I don't know yet. I will find out today.)
I think it has also something to do with my Wifi. If I turn my Wifi on, the media stops working after an hour. But also without Wifi turned on the Media stops working but less earlier.
I can fix this problem by turn Wifi off and restarting the phone without the SIM. It's not always working but very often it does. If I restart my phone with SIM, the problem continues.
I already tried a factory reset, but the problem came back again.
Earlier I had rooted my phone and flashed some ROMs on it, but with not much succes. So I rerooted my phone and deleted recovery and used an RUU to make my phone as how it was in the beginning. I have the latest update now.
I have this problem like everyday and it kinda starts to irritate...
Can someone please help me with this?
same problems
DefinitionXTC said:
Hello,
Like 3 months ago I have bought myself an HTC One S. It always worked well in the beginning, but recently I started having some problems with it.
It's about the sound. Very often I suddenly have no sound anymore. (This is a problem that is not similar to other posts about problems with sound)
If the problem encounters:
- I don't hear ringtones.
- If I call someone, I don't hear beeps but the phones does make contact with the other. The one I call does hear his phone ringing.
- I can't hear my own music. Also can't even play.
- No sound with the radio.
- I can't play videos/movies. Video/movie doesn't start. I get an "not supported" error.
- I get an error if I play Youtube video's.
- If I play games there is no sound. If I turn the volume louder in game, it's turning the Ringtone Volume louder, not the Media Volume.
- If the phone is starting up I first get the "HTC quietly brilliant" screen and directly after that the animation screen (Also without sound).
Normally the screen is black for 3/4 sec before the animation screen.
Better said: all the media is not working. (Camera/mic, I don't know yet. I will find out today.)
I think it has also something to do with my Wifi. If I turn my Wifi on, the media stops working after an hour. But also without Wifi turned on the Media stops working but less earlier.
I can fix this problem by turn Wifi off and restarting the phone without the SIM. It's not always working but very often it does. If I restart my phone with SIM, the problem continues.
I already tried a factory reset, but the problem came back again.
Earlier I had rooted my phone and flashed some ROMs on it, but with not much succes. So I rerooted my phone and deleted recovery and used an RUU to make my phone as how it was in the beginning. I have the latest update now.
I have this problem like everyday and it kinda starts to irritate...
Can someone please help me with this?
Click to expand...
Click to collapse
I was was wondering if you have found a solution to this already? My HTC one S shows the same problems since yesterday.
Which One S do you have? S3 or S4?
Still got warranty?
Verstuurd van mijn One S met Tapatalk
What do you mean with S3 or S4. I'm a noob!
This is what I found in the map software information:
Software number: 3.16.401.8
HTC: sense version: 4+
Android: 4.1.1
edit: Did a little search on Wikipedia
Processor and memory
One version of the One S uses a Qualcomm Snapdragon S4 MSM8260A SoC (system on chip),[3] which includes a 1.5 GHz dual-core Krait CPU and an Adreno 225 GPU, as well as an integrated HSPA+ modem, GPS/GLONASS module, Wi-Fi b/g/n radio, Bluetooth, and FM radio.[9] The One S also features a standard array of sensors, including an accelerometer, proximity sensor, and ambient light sensor. The phone provides 1 GB of RAM and 16 GB of built-in storage; however, the phone lacks a microSD slot for additional storage.
In certain markets, such as Taiwan,[10] India,[11] and some European (usually Eastern European) markets, the One S uses the older Snapdragon S3 MSM8260 SoC, with a 1.7 GHz dual-core Scorpion CPU and Adreno 220 GPU.[12] In some markets, both devices are available, notably the UK. The change is speculated to be caused by a shortage of Snapdragon S4 chips.[13] The two versions have slightly different packaging, the S4 is model Z520e/Z520m and states "Processor: Dual Core, 1.5GHz"/"CPu Speed 1.5 GHZ, dual core, whereas the S3 is model Z560e and states "Processor: Dual Core".
It says: 'Dual core'. So I guess it's the S3 then?
having the same sound problems
I'm having the same problems with HTC One. I can't hear the ringing when I'm calling someone, it just shows "dialing".
I can play music/video.
DefinitionXTC said:
Hello,
Like 3 months ago I have bought myself an HTC One S. It always worked well in the beginning, but recently I started having some problems with it.
It's about the sound. Very often I suddenly have no sound anymore. (This is a problem that is not similar to other posts about problems with sound)
If the problem encounters:
- I don't hear ringtones.
- If I call someone, I don't hear beeps but the phones does make contact with the other. The one I call does hear his phone ringing.
- I can't hear my own music. Also can't even play.
- No sound with the radio.
- I can't play videos/movies. Video/movie doesn't start. I get an "not supported" error.
- I get an error if I play Youtube video's.
- If I play games there is no sound. If I turn the volume louder in game, it's turning the Ringtone Volume louder, not the Media Volume.
- If the phone is starting up I first get the "HTC quietly brilliant" screen and directly after that the animation screen (Also without sound).
Normally the screen is black for 3/4 sec before the animation screen.
Better said: all the media is not working. (Camera/mic, I don't know yet. I will find out today.)
I think it has also something to do with my Wifi. If I turn my Wifi on, the media stops working after an hour. But also without Wifi turned on the Media stops working but less earlier.
I can fix this problem by turn Wifi off and restarting the phone without the SIM. It's not always working but very often it does. If I restart my phone with SIM, the problem continues.
I already tried a factory reset, but the problem came back again.
Earlier I had rooted my phone and flashed some ROMs on it, but with not much succes. So I rerooted my phone and deleted recovery and used an RUU to make my phone as how it was in the beginning. I have the latest update now.
I have this problem like everyday and it kinda starts to irritate...
Can someone please help me with this?
Click to expand...
Click to collapse
hey,
to keep this thread going:
i have / had the same problem. it started a few months ago and happened only occasionaly, recently it was basically all the time
there was no sound in- or output at all and all the apps that needed sound either crashed or gave an error
i was running some old aokp rom at the time, then tried fixing the problem by changing to some new version of cyanogenmod a few weeks ago but it didn't solve.
2 days ago i restored the stock htc rom with the RUU (ICS), the problem still remained. Then i upgraded to stock JB (4.1.1) and the problem hasn't appeared since.
of course the problem could reappear any time (as it only happened occasionally in the beginning)
let's assume the problem doesn't reappear again: anyone got an idea what caused this? i desperately want to switch to some custom rom again, stock is a pain in the ass :/
my phone: htc one s S4, unbranded EU version (htc_102 or something)
HBOOT-2.15.0000
RADIO-1.15.50.05.29
hope i could help and someone has some ideas
update:
i flashed cm 10.1.3 stable and used it for around 2 weeks without any (sound) problems.
since i had some trouble with force reboots when playing ingress i flashed carbonrom and one day later the sound problem reappeared.
back to cm now.
Same problems here
DefinitionXTC said:
Hello,
Like 3 months ago I have bought myself an HTC One S. It always worked well in the beginning, but recently I started having some problems with it.
It's about the sound. Very often I suddenly have no sound anymore. (This is a problem that is not similar to other posts about problems with sound)
If the problem encounters:
- I don't hear ringtones.
- If I call someone, I don't hear beeps but the phones does make contact with the other. The one I call does hear his phone ringing.
- I can't hear my own music. Also can't even play.
- No sound with the radio.
- I can't play videos/movies. Video/movie doesn't start. I get an "not supported" error.
- I get an error if I play Youtube video's.
- If I play games there is no sound. If I turn the volume louder in game, it's turning the Ringtone Volume louder, not the Media Volume.
- If the phone is starting up I first get the "HTC quietly brilliant" screen and directly after that the animation screen (Also without sound).
Normally the screen is black for 3/4 sec before the animation screen.
Better said: all the media is not working. (Camera/mic, I don't know yet. I will find out today.)
I think it has also something to do with my Wifi. If I turn my Wifi on, the media stops working after an hour. But also without Wifi turned on the Media stops working but less earlier.
I can fix this problem by turn Wifi off and restarting the phone without the SIM. It's not always working but very often it does. If I restart my phone with SIM, the problem continues.
I already tried a factory reset, but the problem came back again.
Earlier I had rooted my phone and flashed some ROMs on it, but with not much succes. So I rerooted my phone and deleted recovery and used an RUU to make my phone as how it was in the beginning. I have the latest update now.
I have this problem like everyday and it kinda starts to irritate...
Can someone please help me with this?
Click to expand...
Click to collapse
Hey, same Problem here...
..I had my old One S for 1,5 Years and this problems came up, so I sent it back and got a new one.
Only 4 days later the same problems came up again and i tried hard reset and many other things, recommended here, but nothing worked..
..has anybody an idea what it could be? There are a lot of people in a lot of different threads with nearly the same problems, but i can't find an answer that solves the problems...
PS: Sorry for my bad english
i've just had this delightful issue pop up over the past few days, too.
switched roms but the issue still remains.
Any of you have a logcat? Download "aLogcat" from the Play Store (you can filter it to only show errors - "E/").
I've been having similar issues and it makes the phone unusable. I ran a logcat and found numerous errors related to audio and the feedback I got was that it appears to be a hardware issue.
Post a logcat here and I'll see if you guys are getting similar errors.
DRUMROT said:
Any of you have a logcat? Download "aLogcat" from the Play Store (you can filter it to only show errors - "E/").
I've been having similar issues and it makes the phone unusable. I ran a logcat and found numerous errors related to audio and the feedback I got was that it appears to be a hardware issue.
Post a logcat here and I'll see if you guys are getting similar errors.
Click to expand...
Click to collapse
installed it and will run it for a few hours to see what it gets.
should i change any of the settings on it or just run it vanilla?
I just ran it out of the box. Stopped it and then filtered it to show errors by searching for E/. Found a bunch related to audio.
Sent from my One S using Tapatalk
i've decided for now i'm switching to magiorom as i've had a buttload of bootloops today on odyssey 3.21, so will monitor it tonight and see if there's anything to show.
for the short time i was running alogcat on odyssey, it didn't show much even though i was switch/using different apps, so that's why i was curious about if i should change anything.
anyway, i'll see how i get on and report back later
Just to keep this thread going I wanted to include some more things i've discovered while searching for a solution to this problem. I use a program called "error log dump" from the play store to view any system errors. The two most common ones I see are: "AudioPolicyManagerBase(261)" and "failed to enable the mixer controls for the speaker". The second one only appears after all sound is lost. Including any audio from phone calls even though it does connect the call.
Recently i've discovered an clue that seems to indicate that this is a software issue not hardware. Whenever I lose all sound I start up the error logging program and hit "start log". Several times the log program started acting weird and not record anything but the sound immediately came back. In fact that is how i usually solve the problem now.
I'm running a rooted and S-OFF phone with the MaximusHD rom. This problem started when my phone was completely unmodified so i know it's not a problem with the ROM.
Does anyone have any idea's as to which service might by causing this? I've searched and tried disabling everything that has to do with the audio.
I tried the above workaround with SIM out and WiFi off reboot, and I've got sound back. As soon as I finish a call all sound goes and can't play video etc until I perform the reboot thing again. Might this suggest something to do with the radio knocking out the sound? I'm a bit of a noob with all this but that's the idea I'm getting.
For the record I'm s-on, and this issue has been present for a few days now, on multiple roms (the issue remained on all 3 roms but is worse on magiorom).
Isastudios said:
Recently i've discovered an clue that seems to indicate that this is a software issue not hardware.
Click to expand...
Click to collapse
This is why I was curious to see the errors you guys were getting.
I've tried various ROMs (4.2-4.4), kernels (3.0 and 3.4 based), and firmwares (2.15, 2.16, and 1.13) and still experience a loss of sound. Although I will say that lately it seems to be less frequent (Liquid Smooth 2.4, 3.0 based Bubba Vn5 kernel, hboot 1.13).
So I'm inclined to think it could be more hardware related for me at least. Turning my volume up and down repeatedly seems to fix it... usually.
Sent from my One S using Tapatalk
So after using that work around for a bit, it seems notifications work fine, but anything that plays for more than about 10s kills audio again, but not permanently like phone calls.
Also, that alogcat stops recording as soon as it's in the background for me, don't know if that's another issue or connected?
E: this all seemed to start for me when my phone was left uncharged for 3 days
twist3d0n3 said:
Also, that alogcat stops recording as soon as it's in the background for me, don't know if that's another issue or connected?
Click to expand...
Click to collapse
I ran it and called myself from another phone, watched the log, and then used the vol keys (which make that beep when adjusting sound) and watched the log. Saw the errors that way.
Yours appears to be slightly different than my issue anyways, but for what it's worth - I switched to ViperOneS (the last ROM I remember using that didn't have these issues) and my audio never dropped once.
Giving it a try now man, cheers for the heads up

Bluetooth suddenly stopped working

Hey guys,
yesterday I noticed that Bluetooth is switched off on my S7. I tried to switch it on again, but the slider/button in the bluetooth menu just stays gray, even though it moved to the right. It looks like the phone is not able to start blutooth for whatever reason. WiFi works without a flaw. My phone is completely stock, no root, no knox, no custom rom. I'm on stock rom G935FXXU1DQJ1
Any ideas how to fix this?
Try to perform a hard reset. Maybe there is a bug in your phone.
RossTeagan said:
Try to perform a hard reset. Maybe there is a bug in your phone.
Click to expand...
Click to collapse
Well I was hoping to find a solution without having to wipe everything. Without knowing if it will fix the issue, it would take me several hours of lifetime to setup the phone from scratch.
Ok - this is very strange. I'm still using the phone currently as it is and I'm wearing my Gear S2 smartwatch to at least know what time it is, but throughout the day bluetooth actually turned a few times on, synchronized with the watch and suddenly switch off again.
I was trying to stream music to a bluetooth speaker during one of the phases in which bluetooth was working, but the music stops after several seconds and bluetooth switches off again.
What the ....?
Ok I think I fixed it. Resetting all connectivity settings did the trick for me. Although I now need to reconnect to all the devices and WiFis. Still better then doing a factory reset

Categories

Resources