[Q] Please help me with missing update - Eee Pad Transformer Q&A, Help & Troubleshooting

I got my Transformer yesterday, and I'm still discovering all its features.
But I'm having a little problem...
My unit when I turned it on for the first time was missing some apps, like MyDesktop.
Also, I was experiencing some issued which I believe were fixed, like MyNet being in Spanish instead of English (I'm Italian but I use English on all my systems)
I thought it wasn't fully updated, went to Settings->About Tablet->System Update, and checked for updates.
The result was (and still is) "There is no update currently available for your device"
Any ideas?

Hi, I have been trying to update my Transformer for the past couple of days with the same results, no update found I can only think that either the server is busy or the update has been removed temporarily.
Neil

bobcollege said:
Hi, I have been trying to update my Transformer for the past couple of days with the same results, no update found I can only think that either the server is busy or the update has been removed temporarily.
Neil
Click to expand...
Click to collapse
Thanks, Neil.
Knowing that I'm not the only one having this issue at least calms a bit the fear that something isn't working on my side.
Let's hope we manage to update as soon as possible - I'd really like to check the new stuff

Have you tried clearing the caches for all the system and Asus apps in the settings, rebooted, and then attempted the update again? Or a full reset?

If i were you two i would seriously consider rooting it and apply the update via the rooted update in the android development thread. Just my .02$

stuntdouble said:
Have you tried clearing the caches for all the system and Asus apps in the settings, rebooted, and then attempted the update again? Or a full reset?
Click to expand...
Click to collapse
Yup, cleared the cache for all the apps, rebooted, and... same result.
I haven't done a complete restore to factory settings yet, but yesterday I tried the update as soon as I turned the thing on, before installing anything, so that should be as close to factory settings as possible.
dcmtnbkr said:
If i were you two i would seriously consider rooting it and apply the update via the rooted update in the android development thread. Just my .02$
Click to expand...
Click to collapse
Actually, I'm a bit scared about rooting the device. I know I won't install alternative OS's and I'll never tamper with the system innards, so rooting is not really a priority for me.
Meanwhile, I've also dropped a note to Asus support, let's see if they can shed some light...

PublicJohnDoe said:
Actually, I'm a bit scared about rooting the device. I know I won't install alternative OS's and I'll never tamper with the system innards, so rooting is not really a priority for me.
Meanwhile, I've also dropped a note to Asus support, let's see if they can shed some light...
Click to expand...
Click to collapse
That's fair, I like to tinker a lot Hopefully asus sheds some light. Enjoy the new device!

dcmtnbkr said:
If i were you two i would seriously consider rooting it and apply the update via the rooted update in the android development thread. Just my .02$
Click to expand...
Click to collapse
I did see the post for the ota rooted stock rom, guess i will have a tinker with that or maybe the one on modaco forums. Lets see how easy it is first
Neil

In the end the update (the new one, Apr 26) did come through!!!

Related

[Q] Android market issue

hi everyone,
I installed tiamat 2.2.1 some days ago & I'm happy with everything.
on the first boot everything was going good & I successfully restored all my apps from my backup with my account.
after that whenever I try to download or update anything from market it doesn't work & it keeps me waiting in the first step "starting download".
I tried everything anyone could ever imagine to get it work, but still nothing.
can anyone help me with fixing the problem?
I really appreciate if someone can help me with it
mehras1991 said:
hi everyone,
I installed tiamat 2.2.1 some days ago & I'm happy with everything.
on the first boot everything was going good & I successfully restored all my apps from my backup with my account.
after that whenever I try to download or update anything from market it doesn't work & it keeps me waiting in the first step "starting download".
I tried everything anyone could ever imagine to get it work, but still nothing.
can anyone help me with fixing the problem?
I really appreciate if someone can help me with it
Click to expand...
Click to collapse
I hate this and have the same problem, it works eventually if I keep trying, but it is very annoying.
rockhumper said:
I hate this and have the same problem, it works eventually if I keep trying, but it is very annoying.
Click to expand...
Click to collapse
thank GOD I'm not alone in this.
did you find any solution?? any any thing that makes it work with downloading??
mehras1991 said:
thank GOD I'm not alone in this.
did you find any solution?? any any thing that makes it work with downloading??
Click to expand...
Click to collapse
What version of market do you have? The newest version seems to work much better.
okantomi said:
What version of market do you have? The newest version seems to work much better.
Click to expand...
Click to collapse
good to ask
I tried both 3.1.6 & the older version, to try to download, but at all the time & conditions I'm getting the same reaction.
I'm guessing something else from the kernel is causing it, but since I'm not a pro in it, I can't say anything.
(the only time I can download without any issue is the first boot after a factory reset)
P.S I've been in touch with android market team for one week everyday. & still no one knows what exactly is causing it. so I though I post the issue in here, maybe we can find the problem that is causing this issue.
I tried the new market, hated it and reverted back...I can eventually get my downloads to work but only by repeatedly attempting to download them
if you face this problem and it keeps saying starting download and stuck there just hit my apps and scroll all the way down you will find that app waiting there at the end, just touch it and hit install and it will display the accept or cancel window just accept and it will star right away, i know it really annoys me too
I don't think this is at all related to Tiamat. I have a stock Evo that has the same issue. Just yesterday I had 4 or 5 apps stuck in the "downloading" state. I had good signal strength on 4G the entire time and verified that I could surf, but still they sat there. I went through and cancelled each download and then hit each app separately to update and they all worked.
I see
so if the problem is not only for xoom, then maybe we can say market team couldn't do its best.
does anyone know any solution than keep trying to download?? cause right now even that, doesn't work for me anymore...
ow & also, do you guys know if we can open a thread somewhere officially, so market team can find out the source of problem?

Not receiving OTA updates!

I downgraded my TFT101 to WW_epad-user-9.2.1.11 in order to root it and update it after that.
It allways worked for me, this is not the first time i do it, but the problem is now that i'm not seeing OTA updates.
What can i do? I've already done factory reset a couple times and forced closed and delete data of CMClient and DMClient but it isn't working.
What can i do???
Well let me play de guessing game .
I think sometimes it has been told that Asus kind of controls every update sent to every tablet. So maybe they could have your tablet listed as updated and so you are not receiving OTA. I don't know if it is that way, just guessing.
Anyway you can DL your desired update from asus web, put it on a SD and manually update your TF. On the same page you have the download you have a PDF that explains how to do it
CalvinH said:
Well let me play de guessing game .
I think sometimes it has been told that Asus kind of controls every update sent to every tablet. So maybe they could have your tablet listed as updated and so you are not receiving OTA. I don't know if it is that way, just guessing.
Anyway you can DL your desired update from asus web, put it on a SD and manually update your TF. On the same page you have the download you have a PDF that explains how to do it
Click to expand...
Click to collapse
make a little bit of sense... since my whole story is:
i saw the newest OTA yesterday and i tried to install it but it got stuck because the tablet wasn't plugged in to AC.
After that i didn't receive anymore OTAs so that's why i downgraded thinkin that would solve it...
But if ASUS controls every update how could i've done this same process without problems in the past?

How to stop lollipop from installing automatically?

I have just noticed my G3 is taking the ota without asking for my approval. How can I stop it from doing it again? Thanks in advance.
Secret Menu
I went to the dialer keypad and typed in 3845#*850#, the 850 is my model number. Change it to your model # and secret menu will appear. Tap on WLAN settings and it will show OTA updates and pick disable. That's it. Worked for me.
Did that but the phone will still try to install. The reason I know is because my phone will be boot looping in twrp. At first I thought I did something crazy until this morning I saw a message saying phone will install update and will reboot in 10 seconds. Good thing is that I have the boot loop fix zip file in my sdcard.
I kept having this happen to me as well, even after disabling the option in the secret menu. I ended up installing the 855 minus 5 ROM.
I actually had that happen as well. My whole system was gone and stuck in twrp. I downloaded the copy of the 10f stock file and the zip fix file. Thought everything was good, then the update popped up again in the notifation bar, so I made a backup in twrp and tried disabling notifications. The next morning it started to auto install and it failed. Stuck in twrp again, ran my backup then disabled notifications again. Haven't seen the update again in the notifications. Hopefully it won't come back.
Using TiBu, I disabled/froze com.leg.lgfota.permission and Software Update and I have not had any issues.
Sent from my LG G3 D850
So I tried Titanium Backup. Couldn't figure out how to do it. I also noticed I couldn't send or receive MMS pics. Did some searching and on Google Play, there is an app called Disable Service. Download the app, open it, click on system at the top, scroll down to Google Play Services and click on it. Scroll down to SystemUpdateService and uncheck the box. I also went down to software update and unchecked all 3 of those boxes. Restart your phone and you're done. I also re enabled the setting in the secret menu. Now my pics come through again and the update disappeared when I restarted the phone.
Can the OTA be undone?
auky said:
I have just noticed my G3 is taking the ota without asking for my approval. How can I stop it from doing it again? Thanks in advance.
Click to expand...
Click to collapse
This may be a dumb question but I had something similar happen and I'm desperately looking for a way to reverse things. My D850 was rooted, still stock but tweaked to PERFECTION, and I was under the false impression that the OTA checked for root and wouldn't proceed, so when I got the notification that the update was available I dismissed it and didn't think about it. Next morning I woke up to find the OTA happened without any action from me and of course I lost root. The phone is now really sluggish with numerous nuisances and I hate it. AT&T really f'd up my perfect G3. I chose not to factory reset or clear the cache as some have suggested to improve performance. I guess I was hoping that with everything still installed there might be some hope to regain root.
I'm reading about people going back back and flashing zip files but I don't get how it's being done. I did not have a custom recovery installed but I did have a backup with Titanium, although I obviously can't get into that now without root. The really odd thing is that Softcard still thinks it's rooted and won't run. Anybody have any ideas?
Thanks,
...Joe K.
jkovacs89 said:
This may be a dumb question but I had something similar happen and I'm desperately looking for a way to reverse things. My D850 was rooted, still stock but tweaked to PERFECTION, and I was under the false impression that the OTA checked for root and wouldn't proceed, so when I got the notification that the update was available I dismissed it and didn't think about it. Next morning I woke up to find the OTA happened without any action from me and of course I lost root. The phone is now really sluggish with numerous nuisances and I hate it. AT&T really f'd up my perfect G3. I chose not to factory reset or clear the cache as some have suggested to improve performance. I guess I was hoping that with everything still installed there might be some hope to regain root.
I'm reading about people going back back and flashing zip files but I don't get how it's being done. I did not have a custom recovery installed but I did have a backup with Titanium, although I obviously can't get into that now without root. The really odd thing is that Softcard still thinks it's rooted and won't run. Anybody have any ideas?
Thanks,
...Joe K.
Click to expand...
Click to collapse
I'm afraid you wont be able to go back to rooted kitkat without having to clean install as there is no root for Lollipop yet.
aybarrap1 said:
Using TiBu, I disabled/froze com.leg.lgfota.permission and Software Update and I have not had any issues.
Sent from my LG G3 D850
Click to expand...
Click to collapse
Hey aybarrap just curious if the TiBu freezing has held up. Took your advice and did the same. Just curious if you've had any issues so I can be on the lookout.
adosin said:
Hey aybarrap just curious if the TiBu freezing has held up. Took your advice and did the same. Just curious if you've had any issues so I can be on the lookout.
Click to expand...
Click to collapse
I have NOT received a single nag or download for OTA. I have had these frozen for over two months without seeing any issues in the phone's operations. In fact I waited 10 days after the 10f was released before installing and had no issues.

Bad first experience

Has anyone else had any of these problems with their oneplus 6?
-files disappear after each reboot
-keyboard stops functioning on lock screen and I can't unlock the device
-apps randomly losing their data such as Snapchat/Instagram and I have to log back in
-can't use any other keyboard with a password since the device comes encrypted. My s7 used default keyboard before being decrypted.
I have factory reset at least 3-4 times since I have owned the device.
Oneplus customer support said in regards to my files being randomly deleted, "You should just backup your stuff with google drive". Is that really the solution? Just expect my files to be erased and have to recover from backup after each reboot? Most of the customer support people never understand my problems that I am trying to tell them and I can hardly understand them either. Sorry for ranting a bit. I was excited to get rid of my galaxy s7 and try something new that I was told has good rom support and little no bloat on stock ROM, but I've been very disappointed. I guess after seeing their customer support is partnered with Acer it makes sense.
Try a factory reset. I haven't heard anyone report such issues on OP6 before. If it still doesn't work after a factory reset, I would look for a warranty replacement
Pat123 said:
Try a factory reset. I haven't heard anyone report such issues on OP6 before. If it still doesn't work after a factory reset, I would look for a warranty replacement
Click to expand...
Click to collapse
I've factory reset 3-4 times and still have the same issues. Corrupted ROM perhaps? I have seen a few people on one plus forums talk about how their files are being deleted, but those threads disappear magically. I talked to two people today who have the same issue.
user9340 said:
I've factory reset 3-4 times and still have the same issues. Corrupted ROM perhaps? I have seen a few people on one plus forums talk about how their files are being deleted, but those threads disappear magically. I talked to two people today who have the same issue.
Click to expand...
Click to collapse
I've been using it for almost a week with 0 issues... It's probably a faulty unit you're having, make sure it's running the latest 5.1.8 software.
Try installing a custom rom and see if it sorts things out
ramqashou said:
I've been using it for almost a week with 0 issues... It's probably a faulty unit you're having, make sure it's running the latest 5.1.8 software.
Try installing a custom rom and see if it sorts things out
Click to expand...
Click to collapse
Yeah I always do the updates. I started having issues after I updated. Particularly the no keyboard on lock screen happened two updates ago.
Save method: send it back, claim warranty; do it yourself method: https://forums.oneplus.com/threads/oneplus-6-oxygenos-5-1-8-official-download-links.836441/
Download full zip and flash it via system update
which files is it deleting and from what directory? never had any issues, really think a fresh install is best way, start over and don't do any fancy crap at first (root, etc). Root I used to do to every phone, fight and cuss it out because I was not careful, now I never ever root and I'm much happier
jabbermacy said:
which files is it deleting and from what directory? never had any issues, really think a fresh install is best way, start over and don't do any fancy crap at first (root, etc). Root I used to do to every phone, fight and cuss it out because I was not careful, now I never ever root and I'm much happier
Click to expand...
Click to collapse
DCIM, Downloads, whatever directory downloaded Spotify music goes to, Some screenshots would disappear, but not all. I turned on logs and am going to give it another week or so.
Lightbird said:
Save method: send it back, claim warranty; do it yourself method: https://forums.oneplus.com/threads/oneplus-6-oxygenos-5-1-8-official-download-links.836441/
Download full zip and flash it via system update
Click to expand...
Click to collapse
Should I just switch to Android P?
P is still beta with lots of bugs. Some have said it's stable enough for a daily driver but ymmv.
user9340 said:
Should I just switch to Android P?
Click to expand...
Click to collapse
No, too many bugs
user9340 said:
Yeah I always do the updates. I started having issues after I updated. Particularly the no keyboard on lock screen happened two updates ago.
Click to expand...
Click to collapse
It's possible you had a bad flash or bad download. Download a fresh copy of 5.1.8, check the MD5, and install from the system updater (not twrp). If the problems persist, you may have a faulty unit. In nearly a month, I haven't had any of the problems you describe.
iElvis said:
It's possible you had a bad flash or bad download. Download a fresh copy of 5.1.8, check the MD5, and install from the system updater (not twrp). If the problems persist, you may have a faulty unit. In nearly a month, I haven't had any of the problems you describe.
Click to expand...
Click to collapse
I think I just realized I may have done reset system settings instead of factory reset.

Question Phone always removes permissions of apps

My phone removes permissions of apps always after a few days, sometimes after a reboot. Today this was the case after installing the new os update.
This is most problematic for bitwarden and my file manager. It's the "manage all files permission" and the "overlay over other apps permission". I already made sure, that the permission removal option is off.
Any ideas why this happens?
FredericDelany said:
I already made sure, that the permission removal option is off.
Click to expand...
Click to collapse
Since you have already checked this setting, it appears to be a software bug, since it started after an update.
TheMystic said:
Since you have already checked this setting, it appears to be a software bug, since it started after an update.
Click to expand...
Click to collapse
Actually, this did not start after an update, but usually the permissions get removed after updates or restarts. I had this issue since the beginning - I bought it about 3 weeks ago.
FredericDelany said:
Actually, this did not start after an update, but usually the permissions get removed after updates or restarts. I had this issue since the beginning - I bought it about 3 weeks ago.
Click to expand...
Click to collapse
You said it started after an update.
I guess this is Android 13 problem. I see similar problems on my OnePlus 8T and iQOO Neo 6, and both of them are running on Android 13. Some of the settings get reset after a reboot and I have to reconfigure everything from scratch. Pretty annoying.
Thanks for your reply. I found something similar here:
https://www.reddit.com/r/android_beta/comments/wvijhc
Maybe I'll try to factory reset.
FredericDelany said:
Thanks for your reply. I found something similar here:
https://www.reddit.com/r/android_beta/comments/wvijhc
Maybe I'll try to factory reset.
Click to expand...
Click to collapse
Factory reset is unlikely to solve this problem.
This bug must be fixed by Google, or the OEM since they have their own implementation. I don't have this problem on my S22U, but I do have it on my OnePlus and iQOO phones.

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