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noob here. wondering why all of a sudden the sd card is gone from the drop down bar. it isnt able to be seen through the storage program built into wm6 faria crossbow. installed the cab wmstorage, and it helped. i can see the card on windows xp but it is still not on the pda. its a wizard with wm6. nothing pretty much installed at all. did a hard start to go fresh and it didnt help. please help me!!! im sure this has been addressed before, but im not familiar with the site yet and im in a rush to get this card back. its got work files on it that i need in the morning! i promise to be a good noob and research everything else from now on... thanks!
Will try to help you out. . .
First Drop down of what? are you able to see your SD card in Settings under Memory?
can you access your card in the XP PC? open and execute files?
Overclocked?
Hi, that happened to me when I overclocked my Wizard to 221MHz i think, dont remember now, but the SD card data became corrupted, with WinXP I could see the directories but the data was unreadable, I just formated the SD card in WinXP and everything was fine again, just lost all the data..
cya,
the drop down or "start" menu. i cannot see the card anywhere on the pda. i installed wm5torage, and was able to see the card on my laptop as another drive. and i was ale to get the files and open files ect... but i got real happy until i went back to the pda, and still not there. so the card is ok, and i was able to get the data, but whys it not showing up... ??? its a g3(?) and running wm6. hope this is enough info to get started. thanks!
this just happen to my mda also.. i had to call tmobile and get a new one.. the port went bad.. it would only work if i pushed the memory card down far as possible but once i took pressure off it would disappear
Before going through all the tech support and purchasing new cards....try this...as this has happened to me many and i mean, many of times...
apparently you may have for your email attachments to be stored on storage card, then you may have done a soft reset, and quite possibly an email attachment was downloaded before storage card was initialized... so it is possible that a folder named storage card could have been created and your actual storage card may not show or be shown as storage card 2
What I did was take the card out, and delete the sotrage card folder and then reinsert the card and it shows up propperly, hoping this is what happend to you, this may do the fix.
If not, im not sure of what to do...but just a little help from my side.
killa, i tried looking through all the folders, but i believe there are some i cannot find??? i tried to do the search, but it says that search only goes through the my documents folder. do you know where you found the folder? thanks for the help.
shadytwin said:
killa, i tried looking through all the folders, but i believe there are some i cannot find??? i tried to do the search, but it says that search only goes through the my documents folder. do you know where you found the folder? thanks for the help.
Click to expand...
Click to collapse
Not too sure what happen to your device...but the Storage Card folder usually shows up in the root of the device just as the actual storage card does, as a matter of fact, the actual storage card would typically show up under the folder named storage card, and your actual storage card would show up as storage card 2.....hope i dont confuse you with that, but it seems that your problem may be an even more deeper problem than this, hope its not, but hopefully we can help you get this resolved.
the wm5torage program let me backup the files. the pda is still not recognizing it but i believe its a software issue obviously if the pda doesnt see it but my laptop does. i have the option of formatting the drive. i havent tried it yet, but im not sure if that will help anyway. i dont see how formatting will help the pda see it, but its another option right?
Why dont you try first on inserting other mini SD card first if your PDA recognize it then you might need to format the card. . . if it doesnt then its a phone problem? did you unlock your extended rom? it is also a reason why storage card is not available. .
Just one thought....It may be possible that your card is formatted in NTFS, then your card will only be readable in desktop but not in PPC
i was able to format it through the laptop as fat32. but it still isnt seen on the pda. i am on a business trip with a laptop and all my other peripherals are at home and i am two days away from being there. so no, i havent tried the other card/put the present one in the card reader ect... all that stuffs at home. i just dont see how all of a sudden, out of the blue, its no longer visible. i even hard started the pda and formatted the sd... it has to be a software issue. noones had this prob with faria crossbow? btw, thanks for all the tips, i try them as i read them!
Man, make it simple
You say that the Desktop PC sees your card, right ? Well , copy all you have on the MiniSD to the computer
Insert the MiniSD in the Wizard, and format it with any software that is able to do that(ex. RescoExplorer)
Then it should work, right ?
If you cannot see it at all from resco or similar, then reformat it into the PC and see that it is FAT not NTFS ... I don't remember which one Fat 16/32 but I guess that 32
Good luck
anichillus said:
Man, make it simple
You say that the Desktop PC sees your card, right ? Well , copy all you have on the MiniSD to the computer
Insert the MiniSD in the Wizard, and format it with any software that is able to do that(ex. RescoExplorer)
Then it should work, right ?
If you cannot see it at all from resco or similar, then reformat it into the PC and see that it is FAT not NTFS ... I don't remember which one Fat 16/32 but I guess that 32
Good luck
Click to expand...
Click to collapse
ya, the card is seen but only when i use wm5torage and activate it. but it still isnt seen on the pda. when i did that, i formatted the card through the laptop as fat32. still not seeing but im finding info on alot of the forums here. i even tried the reg value change suggestions and that didnt work. im starting to think it maybe a bad card? but then why would i be able to see it on the laptop through the mobile usb connection??? grrr...
Then Hard reset Time if all solution you have seen have failed. . . you can backup your contacts using active sync or any third party software will do. .
Hello,
still relatively new here and have been having a good experience in general (other than wife complaining i am spending too much time on the forum )
I have a Orange Kaiser, using DCS 1.5 and a 1.64 radio. So far so good,...but tonight is a nightmare:
- My SD card, a 8GB model, is showing NO FILES on file explorer, other than a ttom file: I hard reset, and still nothing. But the memory programm is showing 3.5GB is used on the card. I browsed the card on my PC...same thing! I used to have maps, photos, cab files,... I tried scanning the card on my pc, and it did find a lot of lost files, but not usable. I basically am reformating the card since I have most on my PC, except for a few pictures. Did that happen to anyone before? I hope it does not happen too often, but a good lesson learnt on backup!
- The most annoying thing is that after hardware reset the Kaiser I still cannot connect the Kaiser to my PC! When I connect through a USB cable, I would see the carging led lit, but no connection. I have vista and upgraded to the latest 6.1 windows mobile device center, and still nothing. THis is really annoying as I cannot even flash a new ROM! I tried on my wife PC, tried several USB cables, and still the same.. Any idea? Should I jsut go to bed
Hopefully I can solve this one as I can't do much without it!
Thanks for any tip.
Juju
Start, settings, Connections TAB, USB-to-pc: untick "enable advanced networking"
My sdhc card has been fine for the last few months.
unwired4 said:
Start, settings, Connections TAB, USB-to-pc: untick "enable advanced networking"
My sdhc card has been fine for the last few months.
Click to expand...
Click to collapse
Unfortunately tried that before and still nothing!
Juju
I know you probably don't want to hear this, but I've heard of quite a few of the larger Micro SD Cards (4GB/8GB) wiping themselves. I never looked deep into the cause though. As for your Active Sync, can you connect to a Windows XP based computer?
Just a couple days ago my 2GB MicroSD started refusing to write, kicking back errors that the disk was full (with 1.5GB free)
I copied all the data off and reformatted the card, copied it back, and it was fine. Must have been a corruption in the FAT.. caused by.. who knows!
juju-35 said:
Hello,
still relatively new here and have been having a good experience in general (other than wife complaining i am spending too much time on the forum )
I have a Orange Kaiser, using DCS 1.5 and a 1.64 radio. So far so good,...but tonight is a nightmare:
- My SD card, a 8GB model, is showing NO FILES on file explorer, other than a ttom file: I hard reset, and still nothing. But the memory programm is showing 3.5GB is used on the card. I browsed the card on my PC...same thing! I used to have maps, photos, cab files,... I tried scanning the card on my pc, and it did find a lot of lost files, but not usable. I basically am reformating the card since I have most on my PC, except for a few pictures. Did that happen to anyone before? I hope it does not happen too often, but a good lesson learnt on backup!
- The most annoying thing is that after hardware reset the Kaiser I still cannot connect the Kaiser to my PC! When I connect through a USB cable, I would see the carging led lit, but no connection. I have vista and upgraded to the latest 6.1 windows mobile device center, and still nothing. THis is really annoying as I cannot even flash a new ROM! I tried on my wife PC, tried several USB cables, and still the same.. Any idea? Should I jsut go to bed
Hopefully I can solve this one as I can't do much without it!
Thanks for any tip.
Juju
Click to expand...
Click to collapse
You can put the phone in boot loader mode (hold down the camera button and do a soft reset) disable activesync on your PC then flash to another ROM or go back to the factory ROM. Hope this helps
-McMex
Sounds like you need to format the card. That usually works when they give errors like that.
A7LAS said:
Sounds like you need to format the card. That usually works when they give errors like that.
Click to expand...
Click to collapse
Wow, scary thread. I think I'll back my card up right now. I install program files onto it frequently, I'd hate to lose all of that suddenly.
mcmexican said:
You can put the phone in boot loader mode (hold down the camera button and do a soft reset) disable activesync on your PC then flash to another ROM or go back to the factory ROM. Hope this helps
-McMex
Click to expand...
Click to collapse
Ok, will try this, I am sure I could be yelled at because it is in the wiki somewhere, but how would I load the new ROM without the USB connection working? Boot form SD card?
I will also try another XP machine at work. Maybe it is a stupid security setting from Vista....
Thanks all for the feedback.
Juju
PS: Thanks for the other comments on the card. I re-formatted it (using a SD card reader), and now it looks fine, I was able to read my files again copied form the PC. Everyobyd make sure you backup for SD card often is all I would say!
Once you have the phone in bootloader mode and activesync disabled. Just run the rom like you normally would if it was connected thru activesync. It will recognize the phone and start the flash.
-McMex
mcmexican said:
Once you have the phone in bootloader mode and activesync disabled. Just run the rom like you normally would if it was connected thru activesync. It will recognize the phone and start the flash.
-McMex
Click to expand...
Click to collapse
Thanks so much, will try over lunch!
Problems Solved!
Sorry empty post! (how do I delete a post!)
Problems Solved!
SD CARD not showing any files
I had to basically reformat it and lost all my files (4.5G worth). Fortunately I have 99% on my PC. Backing up the PC as we speak!
Lesson learnt: Backup your SD cards often!
Kaiser would not connect through USB
So, after trying XP, USB to PC options, bootloader mode (would do a 260 error), ...
I discovered my mini USB connector inside the Kaiser looked like it was not right (showing 4 pins higher than the other 2 in the middle). One of the engineers at work used his swiss army knife and straightened the inside of the connector, and... it worked. He did say it may not last long, so I may have to exchange the phone, but for now I am connected.
Lesson learnt: Beware when connecting and disconnecting, those connectors are fragile.
Thanks all for your help, and sorry to bother you with my problems.
Juju
While I was charging my phone via USB connected to my computer, I made sure it was selected on "charge only," mode and unplugged the USB from my phone.
Then got an error message on my computer saying, "..was not ejected properly..."
Now I can't access any of my photos, videos etc...
How can I recover the improper ejection? Is it even possible or am I SOL and have to reformat the card?
I know the data can be retrieved because I have a program to do it, but I'm wondering if there is anything that can be done to make it as if it never happened?
Not sure if you mean you can't read the card on the computer, or the phone.
Best case scenario - you power off the phone, pop the cover off the back, and remove the MicroSD card. Use a card reader (preferably a USB card reader, but a full-size SD adapter will do if you have the slot) to plug the card directly into your computer.
Then you can back up all the information onto the computer, reformat the card, and put your data back onto it.
When you put it back into the phone, and power it on, it should read fine and you can just keep right on going.
The phone is pretty sensitive, and if anything doesn't finish writing to the card properly it won't read in the phone.
No matter what state it's in, even charge mode only, you should always properly stop and eject the device from the computer. Otherwise you risk this happening every time.
Worst case scenario - the computer itself won't read the card through a standalone card reader (not the phone) and you have to re-format the card losing all your data.
In any case, reformatting the card will make it readable by the phone again.
You may not be able to reformat the card in the phone, and have to do it in a computer. Whenever you can make that happen, the phone will be able to read the card again.
DON'T pull the card from the phone without powering it off completely first.
MAKE SURE fastboot is turned to off in your settings menu BEFORE turning it off to remove the card. Fastboot is a hibernation mode, and removing the card when powered off with fastboot enabled could cause problems - especially if the card has different information on it then when you "turned it off".
Fastboot = hibernation, and it's still using a very minimal amount of power to keep the system at the lowest level of powered on.
Yes, you can turn it off and pull the battery and the card and stuff with fastboot enabled, but sooner or later you will run into a problem - most likely a corrupted memory card.
I really appreciate the quick response and your input. Thanks!
Right now I'm using a data rescue program and it's scanning as I'm typing this...
The SD card is a Lexar 32GB Class 10, yet it's still talking about an hour to do a deep scan. I can see that it's retrieving all the files as it's scanning...good news and as expected, for I've done this many times for friends in the past with diggy cameras.
Before running the scan this was the scenario:
Powered off the phone, pulled the card and put it in the lexar USB adapter it originally came with. The card mounted and read fine on my Mac, but in the folder it only contained very little stuff...it almost looked as if it was a regular stock card with normal folders that would usually come on the stock 8GB. It showed an android folder, picture folder etc...but it had nothing in it.
.
I think once the scan is complete and after backing up all the recovered files, I'll probably just reformat it. It's nice to start fresh anyways...heck maybe it was a sign to a certain degree, although it was my human error...
Question: Should I reformat it in the phone or through Disk Utility via Mac?
BTW: I had, or should say have, over 3,000 pictures on there for my food blog and some videos...was pretty filled up...
Thanks again...Cheers'
Blue6IX said:
Not sure if you mean you can't read the card on the computer, or the phone.
Best case scenario - you power off the phone, pop the cover off the back, and remove the MicroSD card. Use a card reader (preferably a USB card reader, but a full-size SD adapter will do if you have the slot) to plug the card directly into your computer.
Then you can back up all the information onto the computer, reformat the card, and put your data back onto it.
When you put it back into the phone, and power it on, it should read fine and you can just keep right on going.
The phone is pretty sensitive, and if anything doesn't finish writing to the card properly it won't read in the phone.
No matter what state it's in, even charge mode only, you should always properly stop and eject the device from the computer. Otherwise you risk this happening every time.
Worst case scenario - the computer itself won't read the card through a standalone card reader (not the phone) and you have to re-format the card losing all your data.
In any case, reformatting the card will make it readable by the phone again.
You may not be able to reformat the card in the phone, and have to do it in a computer. Whenever you can make that happen, the phone will be able to read the card again.
DON'T pull the card from the phone without powering it off completely first.
MAKE SURE fastboot is turned to off in your settings menu BEFORE turning it off to remove the card. Fastboot is a hibernation mode, and removing the card when powered off with fastboot enabled could cause problems - especially if the card has different information on it then when you "turned it off".
Fastboot = hibernation, and it's still using a very minimal amount of power to keep the system at the lowest level of powered on.
Yes, you can turn it off and pull the battery and the card and stuff with fastboot enabled, but sooner or later you will run into a problem - most likely a corrupted memory card.
Click to expand...
Click to collapse
Firstly, good move on the recovery utility on the card. Probably the most sensible thing you could have done to ensure you get your data back with a minimal (if any) amount of corruption.
I'm running a windows box for everything i'm doing with this phone, and i'll be setting up a linux box as soon as I breakdown my NAS computer to work on android stuff.
I can't speak to mac, i've had very little interaction with them since the early 90's. Windows 3.1 came out and I dropped mac, ever since it's been something i've stayed away from.
I reformat all my cards in my windows computer, then put them in the powered off phone - it boots up and uses the cards fine.
I had one issue where I pulled a card before it popped up and said "safe to remove" on my computer, the phone wouldn't read the card. I pulled it and reformatted in the computer, and when I put it back in the phone it was fine again.
I'd say that formatting in the mac should be fine, try it out and see what happens.
I have used the phone to reformat the memory cards a few times, but it has always been when I did a factory reset on the phone. I would assume that is the same utility in settings that you can use to reformat the card on the phone.
Once you back up your data to the computer, my suggestion would be to reformat the card in the computer, then put all the data back onto it the same way it was before the format.
When you plug it into the phone, everything should be okay then, but check all your apps to make sure they still run right (if any had data stored on the card)
Theoretically this should work fine.
Are you rooted, and do you have a recent clockworkmod backup of your phone?
Edit - you can probably get away with not moving the pictures themselves back onto the phone.
That's a sizeable chunk of data there, USB transfer to the memory card off the computer will work many orders of magnitude faster then using a MicroSD to SD adapter into a card slot.
Backed Up / Restore complete and it pretty much got it all.
If I format it in the computer it should be a FAT32 correct?
I've always wondered about the encryption levels between formatting through the computer vs. SD card inside the phone (formatting)
Not that it really matters in my case (security wise), but do you know if formatting in the computer is better than reformatting w/ SD in the phone?
Would it be safe to say that reformatting inside the phone just does a single / simple pass through of putting 1's and 0's to wipe the data?
Whereas, reformatting in the computer you have different levels of pass throughs depending on the security level you desire.
-
Now taking it a step deeper, for me I've always wondered about the long term stability of SD Cards efficiency in general when doing the maximum pass throughs to erase the data instead of a simple 1 & 0 single pass through...
Kind of like painting a car:
If you paint directly on the bare bone primer sheet metal the paint will last longer without cracks down the road...ie.... cleaner, more organized data on a clean sheet of clusters of data.
If you paint over paint over paint with simple sand downs, then paint again over paint (thick).... over time it'll chip, crack and not last as long .... ie ..... higher probability of data corruption?
I've always had a piece of mind making it a habit to always do a fresh reformat with any SD cards I've had .... with the exception of this one for some odd reason... I guess I was in a rush to use it already to enjoy the Class 10 performance and speed.
I really appreciate your input and knowledge. It's nice to know there's people on here that can post intellectually...I was beginning to worry after reading all these posts with responses with no substance.
btw: You're either a major night owl or over seas being up at this hour? haha...kudos
Cheers...
Blue6IX said:
Firstly, good move on the recovery utility on the card. Probably the most sensible thing you could have done to ensure you get your data back with a minimal (if any) amount of corruption.
I'm running a windows box for everything i'm doing with this phone, and i'll be setting up a linux box as soon as I breakdown my NAS computer to work on android stuff.
I can't speak to mac, i've had very little interaction with them since the early 90's. Windows 3.1 came out and I dropped mac, ever since it's been something i've stayed away from.
I reformat all my cards in my windows computer, then put them in the powered off phone - it boots up and uses the cards fine.
I had one issue where I pulled a card before it popped up and said "safe to remove" on my computer, the phone wouldn't read the card. I pulled it and reformatted in the computer, and when I put it back in the phone it was fine again.
I'd say that formatting in the mac should be fine, try it out and see what happens.
I have used the phone to reformat the memory cards a few times, but it has always been when I did a factory reset on the phone. I would assume that is the same utility in settings that you can use to reformat the card on the phone.
Once you back up your data to the computer, my suggestion would be to reformat the card in the computer, then put all the data back onto it the same way it was before the format.
When you plug it into the phone, everything should be okay then, but check all your apps to make sure they still run right (if any had data stored on the card)
Theoretically this should work fine.
Are you rooted, and do you have a recent clockworkmod backup of your phone?
Edit - you can probably get away with not moving the pictures themselves back onto the phone.
That's a sizeable chunk of data there, USB transfer to the memory card off the computer will work many orders of magnitude faster then using a MicroSD to SD adapter into a card slot.
Click to expand...
Click to collapse
iunlock said:
Backed Up / Restore complete and it pretty much got it all.
Click to expand...
Click to collapse
Glad to hear you got it all!
iunlock said:
If I format it in the computer it should be a FAT32 correct?
Click to expand...
Click to collapse
Yep.
iunlock said:
I've always wondered about the encryption levels between formatting through the computer vs. SD card inside the phone (formatting)
Not that it really matters in my case (security wise), but do you know if formatting in the computer is better than reformatting w/ SD in the phone?
Would it be safe to say that reformatting inside the phone just does a single / simple pass through of putting 1's and 0's to wipe the data?
Whereas, reformatting in the computer you have different levels of pass throughs depending on the security level you desire.
-
Now taking it a step deeper, for me I've always wondered about the long term stability of SD Cards efficiency in general when doing the maximum pass throughs to erase the data instead of a simple 1 & 0 single pass through...
Kind of like painting a car:
If you paint directly on the bare bone primer sheet metal the paint will last longer without cracks down the road...ie.... cleaner, more organized data on a clean sheet of clusters of data.
If you paint over paint over paint with simple sand downs, then paint again over paint (thick).... over time it'll chip, crack and not last as long .... ie ..... higher probability of data corruption?
I've always had a piece of mind making it a habit to always do a fresh reformat with any SD cards I've had .... with the exception of this one for some odd reason... I guess I was in a rush to use it already to enjoy the Class 10 performance and speed.
Click to expand...
Click to collapse
I'm not entirely sure about the different levels of security, or even if there are any advantages/disadvantages to this.
Your painting analogy is a real good one, and as someone who was a painter by trade for quite a few years, it's one I use a lot.
When I was doing memory speed tests in my Nook Color on flash memory, I always formatted the cards in the Nook Color, then again in the computer, ejected and re-inserted the cards before running the test using the computer.
Like what you are saying, it ensured a clean card and uniformity. I'd rather take an extra step that may or may not be unnecessary just to be sure. The focus of my tests at the time were on credibility and reliability of results, and the dual format meant that the cards always were the same.
Windows gets lazy sometimes, and if formatting a card that essentially looks no different then when it started, it might just skip over doing the work - coming from being formatted in the Nook Color meant that windows had to actually do something to the card to make it right, and made sure it would do it's work. Why leave anything to chance.
You're looking at hundreds of thousands of read/writes on modern flash memory before it wears out...a couple of extra formats aren't going to hurt anything when you look at the big picture.
When you're talking about moving a card to a device like this phone, where it's probably not going to come out much, then a fresh format first is probably a wise move. Why contaminate the new device with junk left over from other devices on the card. Everything will work better if you start fresh.
iunlock said:
I really appreciate your input and knowledge. It's nice to know there's people on here that can post intellectually...I was beginning to worry after reading all these posts with responses with no substance.
btw: You're either a major night owl or over seas being up at this hour? haha...kudos
Cheers...
Click to expand...
Click to collapse
Glad to be of help, I try to do whatever I can to help out, both online and off. I suffer from severe insomnia, and sleep very little. I have to do something to keep myself occupied, and the internet and computers in general give me something to do when everyone I know is sleeping.
The more I share what I know, the more I learn from other people who come by and add to it. No matter how much you know, someone else, probably many others know more on any given topic. With a board as big as XDA, and such a great community spirit, the amount of information here is just staggering.
I try to put what I know out there as completely as possible as much for myself as others. I'd rather have the tons of learned people browsing these boards add to what I know, instead of covering the same ground. It's one of the reasons I try to be so particular about the details in everything I post.
Something like this phone is especially exciting, because it's a new thing. In a sense, we're breaking new ground with some of the stuff we're doing here, and that amps me up even more.
I have a feeling This thread is going to turn into another in-depth flash memory review like what I was involved with in the Nook Color. Check it out, since you have one of those coveted 32gig class 10 cards and see if you can add anything at some point.
I'm looking forward to picking up some to test out, and figure out what a good way of benchmarking them through the phone will be to get some definitive comparisons. It'd be nice to be able to make suggestions for people who come by in the future about what are the good cards to buy if they want to get the best level of performance out of their phone.
I'm curious to know how it goes with your recovery of the memory card in regards to getting the data back on, and whether it hiccups or not when you put your device back together. I don't have a mac, and being able to tell others who come by that it works, or why it doesn't will be very helpful to the community in general.
Thanks again!
I'm reformatting the SD card now via the Mac using Disk Utility. For giggles I just selected the maximum 7 pass through, which will probably take a few hours. I'll just let it run while I sleep.
Here's another thing I've always wondered about:
When you install an app or game and let's say you uninstall it, I wonder how much clutter it leaves behind of the original app or game system files?
I'd figure over time all the 'dust' would add up to accumulate to something that may potentially have an impact on the performance of the SD card.
This has always been one of the biggest reasons I love reformatting a SD card when I can. It's like spring cleaning for me....starting fresh on a clean plate.
---
You're contribution is greatly appreciated and brings much value to the forums.
I think I too suffer from insomnia to a certain degree... yikes! It's 2:41PM HST right now...prob won't sleep til 5am ...
LOL, I don't think I've 'Safely Removed' any USB since USB 1.0 or 1.1 days..yeah, I like to live on the edge!
So far I've hooked my phone up to my computer 5 times to transfer MP3s to it. I just pull the plug when I'm done..no problems (yet)
Living on the edge there eh? I'm surprised you haven't had any issues yet...to be on the safe side, I'd make sure to safely remove it first.
Especially if you have important stuff on your card.
Good luck!
token2k6 said:
LOL, I don't think I've 'Safely Removed' any USB since USB 1.0 or 1.1 days..yeah, I like to live on the edge!
So far I've hooked my phone up to my computer 5 times to transfer MP3s to it. I just pull the plug when I'm done..no problems (yet)
Click to expand...
Click to collapse
iunlock said:
Living on the edge there eh? I'm surprised you haven't had any issues yet...to be on the safe side, I'd make sure to safely remove it first.
Especially if you have important stuff on your card.
Good luck!
Click to expand...
Click to collapse
99.99999% of the time, you do not need to use safely remove hardware for usb mass storage devices (like a usb stick or a phone with an sd storage card). unless you have specifically configured the device to have write caching enabled in device manager (no reason to do this for a phone or usb flash drive), as long as there is nothing being written to the storage device, it's completely harmless.
I was planning on rooting my brother's Inspire yesterday, but when I connected it to the computer via USB the computer freezes.
The computer freezes once I connect it. It doesn't matter if it's on Charge Only or Disk Drive. I have another computer with Linux and when I connect it, it doesn't recognize it.
It's not the cable because I have an Inspire as well and when I connect it to either my Windows or Linux computer both of them recognize it with no problems.
I think it might be the SD card that's messed up. If that's the case should I format it and if so how do I backup all the files on it and what method do I use to format it.
mudcat242000 said:
I was planning on rooting my brother's Inspire yesterday, but when I connected it to the computer via USB the computer freezes.
The computer freezes once I connect it. It doesn't matter if it's on Charge Only or Disk Drive. I have another computer with Linux and when I connect it, it doesn't recognize it.
It's not the cable because I have an Inspire as well and when I connect it to either my Windows or Linux computer both of them recognize it with no problems.
I think it might be the SD card that's messed up. If that's the case should I format it and if so how do I backup all the files on it and what method do I use to format it.
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Did you get the drivers for it? Download HTC sync for the driver.
Sent from my Inspire 4G using Tapatalk
Put sd card into card reader and just copy the whole thing into a file. You can decide what you want to pull back onto the card after you format it. Just format as fat 32. This problem does seem rather unusual though, especially since you have another inspire that works just fine. It may be time to warranty it if your not within your 30 days.
One thing I would do is download ace hack kit, put phone into debugging mode, plug phone into computer and run ace hack kit. If you get to the menu then the phone is recognizable. If ace hack kit says that it cannot recognize anything then the phone may be damaged.
Sent from my HTC Inspire 4G using XDA App
Gizmoe has a good point, but i think you should try this also, just to see if the sd card is causing the problem...
make a backup of your sd card (copy entire contents to a folder on your computer, this is more of a just in case kind of thing, not entirely necessary though)
pull his sd card out of his phone, plug phone into computer and if it doesnt freeze, start the ace hack kit up to see if it recognizes the phone, like Gizmoe said though, make sure USB debugging is enabled.
to double check its actually the sdcard:
put his sd card into your phone and plug your phone into the computer and see what happens. if it freezes then the problem is in fact the sd card. i dont know HOW this would happen, but technology does craziness sometimes.
all you are doing here is troubleshooting and seeing if the problem follows the sd card.
I took out my brother's SD card and put it in my phone and it worked! Both computers recognized it, Windows didn't freeze and ace hack kit recognized it as well.
When I plugged my brother's phone into my Windows computer without the SD card though...it froze.
So apparently the phone is the problem. I backed up all the files from my SD card. What should I do now?
(And yes USB Debugging was on and I have the drivers)
the only thing i can think of is clean the usb port on the phone itself (have the battery out when you do this, just in case), try it on a 3rd computer if you can just to be sure.... then maybe a factory reset, if none of that works, i hope he has insurance on the phone so he can get a replacement....
What kind of stuff exactly would a factory reset erase? Would he be able to get his contacts back? Would his HTC Sense account still be there? Is there a way to backup the apps he has?
mudcat242000 said:
What kind of stuff exactly would a factory reset erase? Would he be able to get his contacts back? Would his HTC Sense account still be there? Is there a way to backup the apps he has?
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he can backup his contacts by going into the phonebook (people), hitting the menu button and selecting import/export, then export to sd card.
the htc sense account... i'm not sure about, i dont have one, probably never will. in my head, the account will always be available, he'll just have to sign in and possibly set it up again. but like i said, i dont have one, so i cant be sure.
as far as backing up the apps, he can download App Backup & Restore from the market, it doesn't appear to need root access. alternatively, the apps he has downloaded from the market are saved in his My Library (accessible from a browser, pretty sure the market app only shows what is currently on your phone). I havent found an app that can backup apps + data that didnt need root. the one i mentioned up there only does apps.
the factory reset will return it back to stock. i'd use the stock recovery (vol down + pwr) and reset it that way. this is just speculation, i have no idea if it will fix your problem. but i can almost guarantee that if he calls it in, they'll tell him to do a factory reset.
NOTE: BEFORE you go through with the factory reset, backup his sd card just in case the factory reset deletes the sd card to.
the steps i would follow:
backup contacts to sd card
download, install and run App Backup & Restore
remove the sd card, put it in a phone that doesnt freeze the computer and backup the contents
THEN i would do the factory reset. i'd try the one that is in the Settings menu first, if that didnt work, then i'd try the one in recovery. try it with the sd card out, if it doesnt work (unlikely) put the sd card back in.
---------- Post added at 01:58 AM ---------- Previous post was at 01:55 AM ----------
If you're unsure about doing the factory reset yourself, i'd just call AT&T... that way if THEY tell you to do it and something crazy happens, it's gonna be on their heads.
and make sure you tell them that you have a second inspire that you can plug in and it works just fine that way they dont try to pin the problem on the computer.
mudcat242000 said:
What kind of stuff exactly would a factory reset erase? Would he be able to get his contacts back? Would his HTC Sense account still be there? Is there a way to backup the apps he has?
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Click to collapse
Factory reset wipes data and cache partition and returns the system partition to default shipping state. Contacts will come back if a Google account is being used and allowing Google to backup data is checked. Application data will be erased for good. Applications themselves will redownload upon signing back into Google account on phone(maybe, sometimes it does not). Htc sense account will require you to sign back in. All downloaded htc content should have remained untouched on sd card, although I do not know if factory reset makes that stuff unrecognizable, it may have to be downloaded again so your system actually recognizes the content. Without root you can not back up applications. If you had root there are several programs to do this, titanium backup being the most popular.
I agree that you should clean the USB port on the phone in case there is anything shorting out a pin.
Just use a toothpick to get all the stuff out and gently rub the contacts. To me it does sound like the port is bad. I would just do a warranty return. Try the factory reset first though just to be sure.
Sent from my HTC Inspire 4G using XDA App
I can verify sd card is left untouched during a reset unless you specifically choose to do so.
Also, in case both bikes post and mine sound confusing, you can back up apps just not application data. But backing up just apps is already supposed to be a Google account feature but it doesn't always work so some people use an app for that.
Sent from my HTC Inspire 4G using XDA App
Maybe it's the PC
So does your Brother's HTC lock up on your PC (I didn't see that you had tested that). I know that some PC's can have damage to the USB port that can cause the laptop to freeze when anything is plugged in.
wdtj said:
So does your Brother's HTC lock up on your PC (I didn't see that you had tested that). I know that some PC's can have damage to the USB port that can cause the laptop to freeze when anything is plugged in.
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its his brothers phone that freezes the computer. his own personal inspire works and connects just fine. its his brothers inspire that is causing the problem
Just to make sure I tried my brother's phone again. Tried it on Windows XP, Vista, and Linux. Tried different USB ports and still nothing. XP freezes and Vista and Linux don't recognize it. Also tried cleaning the port and problem remains while my Inspire works.
He was able to plug it in the computer before so it's not an out of the box problem. So you guys think I should do a factory reset then?
mudcat242000 said:
Just to make sure I tried my brother's phone again. Tried it on Windows XP, Vista, and Linux. Tried different USB ports and still nothing. XP freezes and Vista and Linux don't recognize it. Also tried cleaning the port and problem remains while my Inspire works.
He was able to plug it in the computer before so it's not an out of the box problem. So you guys think I should do a factory reset then?
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I would try that and if no go, then warranty or insurance. Did he drop it or anything? Sometimes you hit these devices with enough pressure in just the right spot and you can damage stuff.
Sent from my HTC Inspire 4G using XDA App
I'm not sure if he dropped it...don't think so. I'll try it tonight when he gets home.
I use the Factory Reset in Settings > SD & Phone Storage right?
Yeah you can do it through there or from bootloader. I would just do it from bootloader.
Sent from my HTC Inspire 4G using XDA App
Gizmoe said:
Yeah you can do it through there or from bootloader. I would just do it from bootloader.
Sent from my HTC Inspire 4G using XDA App
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+1 seems like it would more effective to me, even if it isnt lol
Sorry for the delay. I just did it from bootloader and it didn't work. The computer still freezes when I plug the phone in
His wallpaper that he downloaded came back though and his bookmarks are still there. Shouldn't that have been erased?
at this point, i'm not sure it matters. time to get a replacement....
I have moved an SDCard to a new phone with Android 4.4.
Since that time I cannot see the camera files when connected mass storage in a windows 7 machine. The files that are visible on the computer are from last year, before the move of the card to a new phone. They are all on the SDCard, removable. I removed the SDCard from the phone and all the old files are there.
The camera app is apparently saving new pictures to internal storage. Which does not mount USB.
I should say, a while ago my internal storage got full and I went through and selected "Move to SDCard" on most apps. I don't think that is related, but I am no expert.
I have two camera items in gallery. I can see all the files, new and old, and can send any of them with an SMS message. No problems. When I removed the SDCard gallery only had one camera item.
So to troubleshoot, I have downloaded ESFileExplorer. That can see all the files.
But when I connect to USB and enable USB storage, I can only see the removable card. To test I removed the SDCard from the phone and installed it in a card reader, I can see all the files now.
I do notice one difference now, when I connect the phone to USB with no SDCard installed I get the usual message to enable USB storage, and I click the button, it chuggs, and goes back eventually to the same message, and the USB storage is indeed not mounted. So the stock phone with no SDCard will not mount USB storage, though it offers to.
I have two notifications in the notification pane, one "USB connected" with the robot and the button "turn on usb storage".
I also have a different notification "connected as mass storage" which when selected has four entries, SDCard, which is selected, and PTP, MTP and Charging.
But it seems even though SDCard in checked, it's not actually mounted for some reason.
Any ideas, or is the idea of putting an SDCard in an android phone now a bad idea because of this?
My reading indicates this might be a problem introduced with the permissions changes with KitKat. If so, they really need to fix that. But judging on all the fighting on security issues on Bugzilla which results is just plain wrong development decisions, well, I get it. But I just had to ask you guys who probably actually know.
Firstly, try to be more concise when have problems, post the things you have tried in numbers or columns so somebody who might want to help can quickly know what you have tried and suggest something.
I did not read past your 2nd paragraph.
Secondly, I had a problem with my own sdcard, a kingston 16gb, in the past. Long story short, it became unreadable in my phone. Try to connect it to a PC, if you have an adapter, and back your files there.
The only solution for me was formatting it in my PC. After the format, it works for now.
I also switched phones, formerly a phone running CM11, now a phone running stock Sony 4.4 firmware.
Lastly, it might have to do with the fact that, whatever phone you switched to, some folder naming causes issue for the OS to read.
Again, back your files up, format the SD card.
shadowcore said:
Firstly, try to be more concise when have problems, post the things you have tried in numbers or columns so somebody who might want to help can quickly know what you have tried and suggest something.
I did not read past your 2nd paragraph..
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Click to collapse
Hmm.. Well, then thanks for the response.
shadowcore said:
Secondly, I had a problem with my own sdcard, a kingston 16gb, in the past. Long story short, it became unreadable in my phone. Try to connect it to a PC, if you have an adapter, and back your files there.
The only solution for me was formatting it in my PC. After the format, it works for now.
I also switched phones, formerly a phone running CM11, now a phone running stock Sony 4.4 firmware.
.
Click to expand...
Click to collapse
As I said, the card is readable on a pc, and on the phone. It's hard for me to think that is the answer. I did all that, and posted it.
shadowcore said:
Lastly, it might have to do with the fact that, whatever phone you switched to, some folder naming causes issue for the OS to read.
Again, back your files up, format the SD card.
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Click to collapse
Now that's an idea.
Before I try that I will see if anyone else has any ideas.
But that doesn't explain why the USB storage does not mount when I connect USB with the SDCard removed from the phone. It tries but never mounts. I think that is a clue.
I was gonna post a link to esr's "how to ask questions the smart way", but I don't have enough rep to post the outside link to catb.org.
I do try to follow that approach, and though I am new here I am NOT new to forums. I have been doing this, well, longer by far than most. A lot.
Well, still no change. I may just get another SDCard, put that in and see if that one exhibits the problem.
Virtual?
I did get another SDCARD, no difference.
I need to find the issue here.
I noticed I have two camera items in gallary, one has a camera icon and one has a folder icon.
The one with the camera icon only contains old pictures, from before migration.
The one with a file folder icon contains current pictures, taken by this phone.
When I plug into a computer as USB storage, only the old one mounts, the one with the camera icon. The new pictures (folder icon in gallery) do not mount.
Clearly this seems like a virtual filesystem that has it's pointers slightly wrong.
The camera app is saving it's photos in a directory that is not mounted when USB storage is used. It's not in the SDCARD, but it is in the internal memory.
The camera subdir that is a folder icon should be the one mounting as USB storage, and the other folder should be virtualized as a part of that.
I guess the problem is Kitkat does not save camera pictures on the SDCARD if available, as previous android versions did.
Can anyone suggest steps to isolate this problem?