Posting this here since it's specific to the Inspire, but it applies to AT&T's smart phone policy in general. I'm looking for input from those of you who have managed to somehow get your data plans grandfathered successfully.
Here's the deal.
After some 6 years with Cingular/AT&T, four years of which were off contract while using a Kaiser (not a Tilt) and HD2 (Telstra) I upgraded last month to the Inspire. While I have no beef with the phone, I do have a problem with the data plan.
My problem is this. I'm 'Goldilocks'. I need a plan that's "juuuust right" for me, but AT&T is hammering me into one of three cubbyholes, none of which fit my needs.
I have spent over two hours on the phone over the past couple weeks with line reps and one supervisor to explain to them that for those 4 years I was on a MEdia Net unlimited plan at $20/month, never did I exceed 200MB of data. In fact, there were months when I used no data or text at all, but still paid for the plan. But my concern is that I can see exceeding 200MB/month on occasion with the new phone, therefore my point to them is that they should let me use the MEdia Net plan, or risk losing my account entirely.
So after all that time on the phone and almost two weeks of waiting for them to see what they were going to do, they 'Grandfathered' me into a $30/month unlimited data plan with no text.
Now, I don't mind paying another $5/month more than I used to, to cover myself for up to 2Gig of data, though I doubt I'd ever use that much. For my usage pattern, 2Gig is virtually unlimited to me. But I have no messaging units and I resent spending $10 for 1000 messages when I only use about 20 or so per month.
What I'd be perfectly content with is $25/month for 2Gig and 200 (or even just 50!) messages. But none of the rocket scientists there can figure out how to make it happen. Interestingly enough, Tmobile is offering $80/month with unlimited data, unlimited voice and unlimited texting.
So, here I am with these choices:
1) Take the $25/month plan and just tell my friends to not text me as much anymore.
2) Take the $30/month unlimited plan and use the crap out of it just for spite.
3) Tell AT&T to go pound salt, return the phone, revert to my MEdia Net plan and use my Kaiser until I go with Tmobile at $80 unlimited for voice/data/text and get the upcoming HTC Sensation
Hoping y'all have some advice for me.
Thanks!
Sign up for the 200mb plan. If you exceed your data, you can retroactively upgrade to the 2gig plan for $25 and not pay any overage.
And then you can lower it down to the 200mb plan for the next billing cycle.
Edit, also, with unlimited data from tmobile, you get 2gigs of full speed data, after which you are throttled until the end of the billing cycle.
I was with Cingular when it started and then AT&T when they bought 'em. I was lucky enough when my wife and I got our first iPhone 3g's we got the unlimited plan. At that time, texting was included. A few years later, while upgrading our phones...they told us that the unlimited data would stay the same, but we would have to pay for the texting...so we got the Unlimited Texting Family Plan. Its a few dollars more, but well worth it.
I say go for it!
Get the 2 gig plan for 25...its 10 bux for each gig after...So what...... i pay 5 dollars a month for 200 text messages. I can still see that offer when I hit upgrade.
Perhaps the bigger question is why do you need a smart phone since you don't want to pay for the best features. Internet, email, texting....
harlenm said:
Sign up for the 200mb plan. If you exceed your data, you can retroactively upgrade to the 2gig plan for $25 and not pay any overage.
Click to expand...
Click to collapse
Only partially correct. Here it is, straight from the AT&T website:
On the 200MB plan:
DataPlus 200MB for Smartphone includes 200MB. Once 200MB is exceeded, an additional 200MB is automatically provided at a rate of $15 for each additional 200MB provided. Unused data usage does not carry over. For HSPA+/4G SmartPhones ONLY.
On the 2G Plan:
DataPro 2GB for HSPA+/4G Smartphone includes 2GB. Once 2GB is exceeded, an additional 1GB is automatically provided at a rate of $10 for each additional 1GB provided. Unused data usage does not carry over. For HSPA+/4G SmartPhones ONLY.
So, you're right, but only as it applies to the 2Gig plan at $25/month.
tweaked said:
Perhaps the bigger question is why do you need a smart phone since you don't want to pay for the best features. Internet, email, texting....
Click to expand...
Click to collapse
Maybe you missed my point. I am willing pay for data. In fact, if anything, I have overpaid. My problem is that I'll probably use a bit more than the $15 plan, but not as much as the $25 plan. I wouldn't even mind it so much if they bumped me automatically to the 2G plan and charged me an extra $15 on those months where I go over the 200MB base plan. But it's the little 'scumbaggy' business of giving the modest users the shaft. Does the first byte of data over 200MB cost any more to deliver than the first byte of data over 2 Gig? Of course not. Yet they charge $15/200MB (7.5 cents/meg) for those on the base plan, and $10/GIG (ONE CENT PER MEG!!!) for those on the 2G plan. I'd really like to hear the explanation for how they justify charging nearly EIGHT TIMES the rate per meg for data overages from one plan as opposed to the other.
I work for an AT&T Authorized Reseller. IMHO take the $30 Data package if you are offered it.
As long as you can keep the Unlimited Package use the crap out of it. It really is true from what I see that the overwhelming majority (not on XDA of course) will never approach the 2GB threshold. If, however, you want to use your phone for something other than Facebook and TXTing having the Grandfatherd $30 Unlimited is SOOO worth it!
Even if you returned the phone at this point, you would be in for a hella battle with Customer Service to get your MediaNet Unlimited re-instated. In retrospect I would have purchased the phone outright without anyone touching your account. You may not have had "4G" provisioned on your phone, but thats what WiFi's are for.
Hope this helps a little ...
sraitter said:
I work for an AT&T Authorized Reseller. IMHO take the $30 Data package if you are offered it... As long as you can keep the Unlimited Package use the crap out of it...
In retrospect I would have purchased the phone outright without anyone touching your account...
Click to expand...
Click to collapse
Ah, an expert authority!
Yes, the unlimited plan at $30 is an option in my 'features' section in the web account manager.
Well, here's the deal. I can still return the phone, revert to my previous plan by using my Kaiser, then next month go with Tmobile and an HTC Sensation for $80 a month for unlimted data/text/talk. And since AT&T will be buying Tmoble shortly, I'll have the benefit of the expanded network when customer accounts are migrated.
Does that make sense in your experience, or am I overthinking this?
I gotta say with your story I would return the phone and wait for the sensation. Don't get me wrong the inspire is the best phone I have ever owned and I love it but if I had the choice to revert to my captivate for a couple months and didn't have a family plan with ATT I would be gone. Tmobile has faster hspa and has way higher customer satisfaction not to mention that the sensation is gonna be the best thing out, and will probably stay that way for a while. And to top it all off this time next year your quad band sensation, that's assuming that's what tmobile is getting, you will have the benefit of two networks combined. Look at this way, no matter what you do u will be with ATT this time next year lol.
Sent from my Desire HD using XDA Premium App
BillTheCat said:
Ah, an expert authority!
Yes, the unlimited plan at $30 is an option in my 'features' section in the web account manager.
Well, here's the deal. I can still return the phone, revert to my previous plan by using my Kaiser, then next month go with Tmobile and an HTC Sensation for $80 a month for unlimted data/text/talk. And since AT&T will be buying Tmoble shortly, I'll have the benefit of the expanded network when customer accounts are migrated.
Does that make sense in your experience, or am I overthinking this?
Click to expand...
Click to collapse
Just noticing you live in Milford .... g'luck with TMobile there. Check with a friend who has them how decent the service is for them.
Huge fan of Tmobile and Sprints pricing ... but living the past few years in cities that are sub-metropolitan areas their service is spotty at best.
Also, going with the $30 Unlm Smartphone Data and Rooting your Inspire you will have the ability to WiFi Hotspot your android device w/o AT&T caching on (as long as you are not using it excessively). Don't use to stream Netflix on the old Laptop, but excellent for iPad or Nook use.
Hope this is helpful as this is my 10th post so I may now comment in the Dev Forms.
Happy Rooting!!!
sraitter said:
Just noticing you live in Milford .... g'luck with TMobile there. Check with a friend who has them how decent the service is for them.
Click to expand...
Click to collapse
Point taken, but I have a 10MB cablemodem connection and wifi at home, so I'm pretty much covered in the voice/data department. Already rooted and running RCMix 5.9.x so wifi router is there, though I have to admit I haven't bothered testing it yet.
Anyway, you make sense. Utica, huh? Still got snow up there?
Sadly snowed this morning ... thought about crying.
If/when you get bored with that ROM consider the MIUI ROM. Battery life is recently meh but it so much fun... screams like an eagle and purrs like a kitten ... feels like an iPhone OS without the awful and has widgets and folders!
Enjoy!
Related
So I just signed up for at&t right after the unlimited data plan was retired.. But I heard the at&t unlimited data plan might be pulling a jay-z (comeback) ..
Does anyone know if this is true? Its all I need to be 100% happy/satisfied with my captivate..
Samsung captivate running d11igaf 5.5
francous said:
So I just signed up for at&t right after the unlimited data plan was retired.. But I heard the at&t unlimited data plan might be pulling a jay-z (comeback) ..
Does anyone know if this is true? Its all I need to be 100% happy/satisfied with my captivate..
Samsung captivate running d11igaf 5.5
Click to expand...
Click to collapse
To add to this question: If it were to come back, would it cost more? That will be BS if it does! What sly corporation skills for taking away something people like, and then giving it back for a higher cost. D:
HERE ya go
bigsmitty64 said:
HERE ya go
Click to expand...
Click to collapse
Thanks for the info...sucks "new users"like me who were never on a unlimited plan can't have the option tho :/hopefully some day.. I hate being limited!
Samsung captivate running d11igaf 5.5
francous said:
Thanks for the info...sucks "new users"like me who were never on a unlimited plan can't have the option tho :/hopefully some day.. I hate being limited!
Click to expand...
Click to collapse
lol, I feel ya. Sort of...I have the unlimited plan
But you'd be surprise how many people don't even come close to the 2gb plan. I use the tethering moderately and stream pandora quite a bit, and there's only been a handful of times that I went over the 2gb mark. I'd say for the majority the 2gb is enough, plus they are offering another extra 2gb. I just don't like how they are charging extra for the tethering.
I also have the unlimited and I can admit I never come close to the 2GB.
There will be a day that even the grandfathered unlimited plan will be terminated one way or another. AT&T's network congestion means it should never offered unlimited plan to begin with.
Verizon actually made it clear, even though it offer unlimited for new iPhone users, top 5% of the data users will be throttled. I sense AT&T will soon follow suit.
If 2GB is not enough for you today, you're on the way to be throttled soon.
Lancered said:
I also have the unlimited and I can admit I never come close to the 2GB.
Click to expand...
Click to collapse
Same here - never reachd 2gb... but I need it for peace of mind. I don't have even check what I've used on my phone. I have to worry constantly about my wife and daughter going over their limits. In fact, my wife accidently went over her 200mb limit by using DroidTV and not having it set for "Wifi Only", coupled with her WIFI settings still at the default setting of "Turn off WIFI when screen goes off" instead of "Never". Even if she was set at 2gb I could see an accident like this happening and costing extra money.
AT&T claims that they notify you when you reach 60%, 90% and 100% of your limit. This is bullsh*t. They don't. First, data use reporting is about 12 hours behind. You can blow your cap by quite a bit in 12 hours. Next, when she went over 200, they sold her another 200 for $15 without any text. I believe this can happen up to 5 times ($90 for 1.2gb). 12 hours later she got a text and I got an email saying she was nearing her limit - but the limit she was nearing was 400mb (the second set of 200mb). We were never informed as she blasted right past the first 200mb. Thank goodness she only had a couple movies set to download. If she had a series recording it would have cost a fortune.
I want to set a hard limit and then have data shut off at that point. Don't sell me extra data automatically. Maybe for technical reasons, they don't know for 12 hours... so they once they find out turn off my data and don't charge me for the overage. Until they can and will do this, I don't think they should be selling limited data plans. Until they can send you warnings in a timely manner, they shouldn't be selling limited data plans.
To AT&T's credit, I was able to retroactively change her data plan to the 2gb plan back to the beginning of my billing cycle - so the mistake cost me $10. Now out of piece of mind I will probably have to keep her at the 2gb plan even though in the past she's never even come close to the 200mb.
RE: Verizon "unlimited"... I can understand temporarily throttling back a heavy user maybe for few hours or days, but not for the rest of the billing cycle and definately not for the next billing cycle. Can you imagine you make one mistake like my wife did and have your speed crippled for up to 2 months? How can they even legally cripple service for a future billing period?
This is important for us to follow because AT&T is probably watching this approach closely and will eventually adopt it for us as well.
foxbat121 said:
There will be a day that even the grandfathered unlimited plan will be terminated one way or another. AT&T's network congestion means it should never offered unlimited plan to begin with.
Verizon actually made it clear, even though it offer unlimited for new iPhone users, top 5% of the data users will be throttled. I sense AT&T will soon follow suit.
If 2GB is not enough for you today, you're on the way to be throttled soon.
Click to expand...
Click to collapse
5% is a huge number of customers - probably a lot of them being business customers. Once enough people get throttled back Verizon may have to rethink this approach. Consider what Comcast did. They went from unlimited to 250gb. That's a very reasonable limit that certainly doesn't catch 5% of their internet customers. Of course as time goes by they will have to adjust that 250 up or they will start catching more and more customers.
I don't think they've defined what they consider heavy users yet. It must be pretty low to include 5% of data users.
An even better option would be data buckets, where your unused data rollsover. I've gone near the 200mb cap quite a few times since the default settings cleverly turn off wifi when the phone sleeps :rollseyes:
Sent from my Captivate using XDA App
"Demographic Research" is why we have the 2gb plan in the first place.
That's why I believe the unlimited plan will be eventually phased out also. Yea, their offering the unlimited plan again, but to me that's mostly PR to get more customers because cases like this: http://www.engadget.com/2011/02/04/verizon-breaks-first-day-sales-record-with-iphone-4-pre-orders/ I don't really know how truthful that is, since corporate tend to inflate stats for the press.
But competition is good for the consumers, as long as both these billion dollar companies are in high competition, it should be easier on the wallet for us. Hoping...but still believe they are ripping us off as consumers (and I will keep the reasons why to myself, I've seen what it did to the other threads )
These are all opinions, and I take your posts as opinions. So...can we keep this civil. The other threads I've seen regarding this subject matter tend to get heated, which I do avoid (I have enough drama in my life
I believe that the limited plans were and still are a great idea. 2 gigs is a ton of data in my opinion.I rarely every go above 1 a month and I am on my phone a fair amount. It just all depends how much data people want. and lets face it the people who want and need the unlimited plan are the 1-5% of people that killed at &ts wireless network speed by streaming 1080p content for several hours a day
Sent from my SAMSUNG-SGH-I897 using XDA App
crystalhand said:
I believe that the limited plans were and still are a great idea. 2 gigs is a ton of data in my opinion.I rarely every go above 1 a month and I am on my phone a fair amount. It just all depends how much data people want. and lets face it the people who want and need the unlimited plan are the 1-5% of people that killed at &ts wireless network speed by streaming 1080p content for several hours a day
Sent from my SAMSUNG-SGH-I897 using XDA App
Click to expand...
Click to collapse
I don't think the limited plan is a bad idea, but I do see the amount going up and up. Since mobile internet access will exceed home internet access in the future, in my opinion. Which in turn costing us more and more.
As richb500 said, it is important to follow this and see what AT$T does.
When I was following the Fuze/Tilt2 forums it was pointed out that the is no true unlimited plan. The plan is called unlimited but in the TOS it states that over 5G of data transfered ATT can terminate your service.
All carriers have that clause in their respective TOS.
I have the old unlimited plan and have gone ovef 5G once but repeated go over 4G and never got any warning messages about my use.
Just a word of caution.
Sprint seems to be very loose with enforcement. A co-worker has an EVO and uses upwards of 20G a month using it has a hotspot and has never been warned about abusive use which is again in the Sprint TOS.
Sent from my SAMSUNG-SGH-I897 using XDA App
foxbat121 said:
There will be a day that even the grandfathered unlimited plan will be terminated one way or another. AT&T's network congestion means it should never offered unlimited plan to begin with.
Verizon actually made it clear, even though it offer unlimited for new iPhone users, top 5% of the data users will be throttled. I sense AT&T will soon follow suit.
If 2GB is not enough for you today, you're on the way to be throttled soon.
Click to expand...
Click to collapse
shouldn't have to terminate it.
if they weren't greedy and shortsighted they could get most to move over voluntarily with the right incentives.
For Example - Anyone with unlimited who is willing to Renew a new 2 year contract on their voice and take a capped data plan gets to choose any At&t Phone @ no cost with the upgrade. Couple this with informing users that stay on the unlimited they will face throttling if it is abused....(soft cap of 5 or 6 gb).
75% or more would likely take advantage if they could get the latest phone for free (iphone, atrix, whatever else comes down the pike).
Couple it with a marketing campaign to the effect of TETHER AWAY. No charges for tether as we respect your right to use the full potential of your phone. Give 250mb data free to all smartphone users. Offer 2gb @ $25 and 4GB @ 45$ (same as tether pricing but removes the stigma and bad taste of being charged for something that costs them nothing and is a native capability of the OS/Device). Keep the $10 overage charge per every GB of data over the cap.
crystalhand said:
I believe that the limited plans were and still are a great idea. 2 gigs is a ton of data in my opinion.I rarely every go above 1 a month and I am on my phone a fair amount. It just all depends how much data people want. and lets face it the people who want and need the unlimited plan are the 1-5% of people that killed at &ts wireless network speed by streaming 1080p content for several hours a day
Sent from my SAMSUNG-SGH-I897 using XDA App
Click to expand...
Click to collapse
Damn you guys are making me feel like I have a problem lol...
I go over 2 gigs almost every month and have to pay the additional 10$ for another gig..came to the point I have to turn off my data and use it only when I need to just to stay under.. (when I'm not home under wifi)
Il trade with you unlimited ppl any day!
Samsung captivate running d11igaf 5.5
francous said:
Damn you guys are making me feel like I have a problem lol...
I go over 2 gigs almost every month and have to pay the additional 10$ for another gig..came to the point I have to turn off my data and use it only when I need to just to stay under.. (when I'm not home under wifi)
Il trade with you unlimited ppl any day!
Samsung captivate running d11igaf 5.5
Click to expand...
Click to collapse
Do you have your wifi set to never turn off? A lot of people think they're safe at home on their wifi... But as soon as the screen turns off, so does the wifi. They default this way to save battery.
Sent from my SAMSUNG-SGH-I897 using XDA App
richb500 said:
Do you have your wifi set to never turn off? A lot of people think they're safe at home on their wifi... But as soon as the screen turns off, so does the wifi. They default this way to save battery.
Sent from my SAMSUNG-SGH-I897 using XDA App
Click to expand...
Click to collapse
mine stays on all the time.. but i turn my Data Off while my wifi is on so if wifi were to cut out it wouldnt use my data anyway
UPDATE: i called AT&T just for kicks to see if there were a unlimited data plan no one knew about.. turns out there isnt for us smartphone customers but there is for NON Smartphone customers because they use less data.. wtf..
Can we LIE and say we are not a smartphone, say we're on some ol' school slidey phone or something and get that plan!? lol..
Good for us consumers, but anyone that is like me that uses 1GB a day with ease "when you are at work with nothing better to do then surf the net, and watch movies" it becomes a problem, lucky I have unlimited data though and I don't see why they don't sell it to more customers because most who have it don't use nearly that much so its extra money in the pocket
francous said:
mine stays on all the time.. but i turn my Data Off while my wifi is on so if wifi were to cut out it wouldnt use my data anyway
UPDATE: i called AT&T just for kicks to see if there were a unlimited data plan no one knew about.. turns out there isnt for us smartphone customers but there is for NON Smartphone customers because they use less data.. wtf..
Can we LIE and say we are not a smartphone, say we're on some ol' school slidey phone or something and get that plan!? lol..
Click to expand...
Click to collapse
The unlimited data plan offering is not official, and I don't think customer service will know anything until Verizon iphone official launch date. What I've been reading (ex.) http://www.zdnet.com/blog/apple/at-t-quietly-matching-vzws-unlimited-data-plan-for-iphone/9317
But this is only a business move, in my opinion, since there are certain criteria you must meet to get back the unlimited plan.
And for your question: No you can't lie about not having a smartphone, when actually you are using a smartphone, they will know.
i have been browsing this forum, and i haven't seen anyone mention that they have a preferred data plan.
however, tmobile does offer a $20 preferred android unlimited plan. it can be acquired by calling tmobile retentions department and just asking nicely!
this plan satisfies the data requirement that is needed for the $200 upgrade price on the g2x.
hope this was a help!
More details? I pay 59.99 a month for 1000 minutes and unlimited text/data 4g with the even more plus plan. Would I benefit?
Is it still throttled?
When I was at Tmobile, the store manager said I have to get the 4G plan to get 4G data. I told him I already got Android plan and he insisted to change the plan to 4G. He said there is no different in price (My Android plan was $25 )
Congrats. You've just been throttled to 2GB.
Sent from my SGH-T959 using XDA App
kangxi said:
Congrats. You've just been throttled to 2GB.
Sent from my SGH-T959 using XDA App
Click to expand...
Click to collapse
Yep! That store clerk was a moron. There is no such thing as a "4G plan". All there is is the old 5gb cap and the new 2gb cap. You got screeewwwwed.
slowpig38 said:
i have been browsing this forum, and i haven't seen anyone mention that they have a preferred data plan.
however, tmobile does offer a $20 preferred android unlimited plan. it can be acquired by calling tmobile retentions department and just asking nicely!
this plan satisfies the data requirement that is needed for the $200 upgrade price on the g2x.
hope this was a help!
Click to expand...
Click to collapse
Im also on the same 19.99 android data plan. It was given to me after complaining about the 4G/3G coverage in my area.
And data is still throttled after 5GB to a speed of dial up.
I called and had the $20 preferred android added on. The first time I called, the rep insisted on renewing my contract to 2 years, I declined, and called back an hour later. The 2nd rep added on and the whole conversation took less than 3 minutes.
Just want to throw that out there, so you don't renew your contract.
I signed up for the $60 1500 minutes + unlimited text special, and then the unlimited (5GB) data for $20.
A few days later they switch the same plan around to "unlimited" everything for the same combined price ($80)
I tried switching but my data plan would change to $30 instead of $20 for some reason.
jrharvey said:
More details? I pay 59.99 a month for 1000 minutes and unlimited text/data 4g with the even more plus plan. Would I benefit?
Click to expand...
Click to collapse
No.
In fact you would end up on the 2gb throttle at that point.
Lightning Blue said:
I signed up for the $60 1500 minutes + unlimited text special, and then the unlimited (5GB) data for $20.
A few days later they switch the same plan around to "unlimited" everything for the same combined price ($80)
I tried switching but my data plan would change to $30 instead of $20 for some reason.
Click to expand...
Click to collapse
Im confused. The $80 includes unlimited data, right? I mean thats how it was when I went in today. 79.99 for unlimited text/talk/data
Oh they'll say unlimited data. I haven't seen a single "unlimited" data plan without some sort of throttling to 2G built in.
Henchman said:
No.
In fact you would end up on the 2gb throttle at that point.
Click to expand...
Click to collapse
Not true.. I've been on the preferred plan for months. I have used more than 2gb of data in one month.(I used 3.86gb last month) and I didnt get throttled
graffixnyc said:
Not true.. I've been on the preferred plan for months. I have used more than 2gb of data in one month.(I used 3.86gb last month) and I didnt get throttled
Click to expand...
Click to collapse
Sometimes they will throttle you, sometimes they wont. Is it really easy to go over 2GB without even using the tethering/hotspot capabilities?
graffixnyc said:
Not true.. I've been on the preferred plan for months. I have used more than 2gb of data in one month.(I used 3.86gb last month) and I didnt get throttled
Click to expand...
Click to collapse
Yes, true. Go look at their website. They started the unlimited everything for 79.99 right before the G2x launched and suckered people into a 2gb throttled plan.
I, unfortunately, am one of them.
ericc191 said:
Sometimes they will throttle you, sometimes they wont. Is it really easy to go over 2GB without even using the tethering/hotspot capabilities?
Click to expand...
Click to collapse
Very easy if you're into youtube or slacker radio on high quality
This looks pretty good to me, but I have two questions:
I just got the g2x, and it's my first android phone so I'm not too familiar with what's a normal amount of data usage. If I will just be using my phone for web browsing and twitter and facebook with light photo uploading, and occasional youtube, will 2gb be enough? Right now I get 200 mb.....so anything would be better.
Also, is there a special number I should call for retentions, or do I just call customer service and ask about the plan?
coocookuhchoo said:
This looks pretty good to me, but I have two questions:
I just got the g2x, and it's my first android phone so I'm not too familiar with what's a normal amount of data usage. If I will just be using my phone for web browsing and twitter and facebook with light photo uploading, and occasional youtube, will 2gb be enough? Right now I get 200 mb.....so anything would be better.
Also, is there a special number I should call for retentions, or do I just call customer service and ask about the plan?
Click to expand...
Click to collapse
Tmobile.c om has a meter at which they calculate data usage under different scenarios. Give that a try. From my personal experiences with data usages on a smart phone, 200mb is not nearly enough to be satisfied. Watching youtube for 10-15 mins can already take up a chunk of your limited 200mb. If you're going to stick with that plan then i suggest you use wifi whenever you're able to.
I don't think there is a specific number for their retention lines. You can just dial 611 on your tmobile activated cell and ask to be transferred to retentions.
I am currently on a preferred data plan for $20 and unlimited family text for $10. I'm not to sure what they would give for a single plan. Ask about these deals.
Good luck. I hope you can get it all worked out fine!
I am confused????
I am going from a G1 with unlimited text/data , So what happends when I get my phone and put my sim card in does it magically stop the unlimited data/text plan???
I am new to posting but been a long time reader.
waiting for my new phone to get here tommorrow and I am actually off from work tommorrow so I have a long time to get to know my new phone.
Upgrading from a rooted G1.
KRAZYADROIDMASTER said:
I am going from a G1 with unlimited text/data , So what happends when I get my phone and put my sim card in does it magically stop the unlimited data/text plan???
I am new to posting but been a long time reader.
waiting for my new phone to get here tommorrow and I am actually off from work tommorrow so I have a long time to get to know my new phone.
Upgrading from a rooted G1.
Click to expand...
Click to collapse
Welcome and happy posting,
If you didn't change your plan then everything will stay exactly the way it was.
I also came from a rooted G1 and am using the old sim. Everything is working well.
Background:
* I have 2 lines on Family Plan, both with "smartphone exclusion"
* On 1st line, I had Samsung Jack with Medianet Unlimited Plan for 2 years without any problems. Loved the unlimited data for $15 bucks w/ light WIFI and USB tethering, never exceeded 2-3 GB/month.
* On 2nd line, I had a dumb phone
Recently, I upgraded the dumb-phone to Infuse 4G at Best Buy, came home and switched the SIM back into a dumb-phone, called ATT, and had them take the data plan off. I understand that at this point I have lost "smartphone exclusion" on this line because I have upgraded.
Now I took the SIM from my 1st phone (Samsung Jack) and inserted in my Infuse. I used it for happy 3 weeks, no sms from ATT, unlimited data plan stayed on just fine. My billing cycle starts on the 4th; so, today I can see that my unlimited medianet data has been removed, but no data plan has been added (I think smartphone exclusion saved me), but when I look under usage, I can see
Data
GPRS MB WAP/BBRY/ISP 2GB DOM $10.00/1GB ADDL - HSSMTD4O
and then for my data usage, I see:
11.62 MB of 2048 MB
My interpretation is that technically if I wanted to, I could just disable data on my phone, and I wouldn't be forced into a data plan, but they are making sure I can't take advantage of the MediaNet plan either. Any thoughts?
I'm thinking of selling the Infuse and getting a non-ATT smartphone.
Any insightful comments would be appreciated. Please don't bother posting if you don't know what 'smartphone exclusion" is. Or, please don't make a reference to ATT TOC. Thanks!
sumeet909 said:
Background:
* I have 2 lines on Family Plan, both with "smartphone exclusion"
* On 1st line, I had Samsung Jack with Medianet Unlimited Plan for 2 years without any problems. Loved the unlimited data for $15 bucks w/ light WIFI and USB tethering, never exceeded 2-3 GB/month.
* On 2nd line, I had a dumb phone
Recently, I upgraded the dumb-phone to Infuse 4G at Best Buy, came home and switched the SIM back into a dumb-phone, called ATT, and had them take the data plan off. I understand that at this point I have lost "smartphone exclusion" on this line because I have upgraded.
Now I took the SIM from my 1st phone (Samsung Jack) and inserted in my Infuse. I used it for happy 3 weeks, no sms from ATT, unlimited data plan stayed on just fine. My billing cycle starts on the 4th; so, today I can see that my unlimited medianet data has been removed, but no data plan has been added (I think smartphone exclusion saved me), but when I look under usage, I can see
Data
GPRS MB WAP/BBRY/ISP 2GB DOM $10.00/1GB ADDL - HSSMTD4O
and then for my data usage, I see:
11.62 MB of 2048 MB
My interpretation is that technically if I wanted to, I could just disable data on my phone, and I wouldn't be forced into a data plan, but they are making sure I can't take advantage of the MediaNet plan either. Any thoughts?
I'm thinking of selling the Infuse and getting a non-ATT smartphone.
Any insightful comments would be appreciated. Please don't bother posting if you don't know what 'smartphone exclusion" is. Or, please don't make a reference to ATT TOC. Thanks!
Click to expand...
Click to collapse
More than likely eventually they will get you on the Infuse for the regular Smartphone data plan when the system realized the IMEI is from an Infuse.
MisterEdF said:
More than likely eventually they will get you on the Infuse for the regular Smartphone data plan when the system realized the IMEI is from an Infuse.
Click to expand...
Click to collapse
OK, then the remaining option is to get unlimited plan via iPhone 2g route, correct?
I think they could not put me on data plan, but they've put me on some kind of "pay per use" data plan with 2GB/$25 to start of. If I don't use any data, I don't pay anything, but if I use even just 1MB, they charge me $25 that month. Smart move by ATT. So, the medianet option is over.
Unlimited Data Grandfathered
AT&Ts Policy is ,"If they squal loud enough,let them keep their data" I have an Inspire & an Iphone 4 both with 30.00 per month Unlimited Data,Rooted for no Additional Cost for Internet Tethering & Hotspot Use, I came from Blackjack and Palm SMartphones ,said I was leaving for another carrier after I was told I could have a 200mb or 2 gig Data Plan with Overage fees after my Limits were reached,Supervisor was questioned by AT&T Operator and Data was Grandfathered,I have since added a 3rd Line with the Infuse and have Unlimited on that and never even had a 3rd line on the old Plan. SQUEAL LIKE A PIG!!
don't know what smartphone exclusion is but i'm still going to post and ask what is it?
and to my knowledge, when you bought the infuse 4g, the data plan is bounded by the contract for 2 years, how did you tell them to take it off?
Want an unreasonable request granted write the oop.
Sent from my SAMSUNG-SGH-I997 using XDA App
seeing how i am a sales rep with at&t i will chime in with some thoughts to your question... your old medianet plan isn't compatible with the 4g phone vs wap.cingular apn the new 4G android phones use. So for starters with out modification your internet never would have worked without adding new apn's to the phone.
What happened was, you were correct when your said, your line was grandfathered with smartphone exclusion but that was only for the IMEI of the device that code was added to your account with. The second you changed that data device on that line to another data device, I am willing to bet that code was removed from your line as you lost your grandfather clause by changing device type / IMEI. Thus your plan was changed.
What happened was now since you put your other lines sim card in the phone, it also saw the IMEI didn't match the data plan you had. Removed it, and added the standard 2GB 4G phone data plan to your line. It is not pay per use, you are now most likely being charged $25/month for 2GB of data, the next plan down is $15 for 200MB of data per month, the next plan up is $45 for 4GB of data w/mobile hotspot feature.
Unless you go back to your old phone you can not get your old plan back, that is if you can even get that old plan back as it isn't in the system anymore to my knowledge unless you get a rep with grandfathered plan access over the phone.
You maybe able to call and get a lucky rep to get you on a $30 unlimited plan as you had unlimited before, but they will most likely reject it as it was a different phone/data plan type, otherwise it would have carried over as a $30 unlimited plan automatically when the system changed it.
This is just my 2 cents. I hoped this answered your question without getting in to the TOS as you stated lol
Disclaimer: These thoughts are my own, and don't represent those of at&t.
sumeet909 said:
OK, then the remaining option is to get unlimited plan via iPhone 2g route, correct?
I think they could not put me on data plan, but they've put me on some kind of "pay per use" data plan with 2GB/$25 to start of. If I don't use any data, I don't pay anything, but if I use even just 1MB, they charge me $25 that month. Smart move by ATT. So, the medianet option is over.
Click to expand...
Click to collapse
You're not on "pay Per Use" you are on the $25/month 2gig plan unless this is some new secret plan they have. Yes, you probably could do the "iPhone 2G trick
and get unlimited for $30/month.
Hate to be blunt, but you fubared it. The only way to do what you want to is buy an unlocked non att phone with the right gsm radio, and use a feature phone, get the ten dollar unlimited plan, then switch sim to unbranded phone setup apn for att. Not That I've ever done it but a lot of people do. There is also straight talk. 50$a month unlimited everything, but only two of Their phones have the necessary unlocked sim at200$.
CM7, Nightly. Captivate
Vegaslightsss said:
AT&Ts Policy is ,"If they squal loud enough,let them keep their data" I have an Inspire & an Iphone 4 both with 30.00 per month Unlimited Data,Rooted for no Additional Cost for Internet Tethering & Hotspot Use, I came from Blackjack and Palm SMartphones ,said I was leaving for another carrier after I was told I could have a 200mb or 2 gig Data Plan with Overage fees after my Limits were reached,Supervisor was questioned by AT&T Operator and Data was Grandfathered,I have since added a 3rd Line with the Infuse and have Unlimited on that and never even had a 3rd line on the old Plan. SQUEAL LIKE A PIG!!
Click to expand...
Click to collapse
Thanks! I can do this since I am well within the return policy and other 2 lines have no contract.
shadow65781 said:
Hate to be blunt, but you fubared it. The only way to do what you want to is buy an unlocked non att phone with the right gsm radio, and use a feature phone, get the ten dollar unlimited plan, then switch sim to unbranded phone setup apn for att. Not That I've ever done it but a lot of people do. There is also straight talk. 50$a month unlimited everything, but only two of Their phones have the necessary unlocked sim at200$.
CM7, Nightly. Captivate
Click to expand...
Click to collapse
Agreed. Let me ask you another question then, could I ebay the Infuse, buy an unlocked Galaxy S2 (International version), call them and give them IMEI of dumb phone and get the $15 plan? I did mess it up, but I'm within the 30 day return policy window to fix it; just need to find best way out.
AEDan1977 said:
seeing how i am a sales rep with at&t i will chime in with some thoughts to your question... your old medianet plan isn't compatible with the 4g phone vs wap.cingular apn the new 4G android phones use. So for starters with out modification your internet never would have worked without adding new apn's to the phone.
What happened was, you were correct when your said, your line was grandfathered with smartphone exclusion but that was only for the IMEI of the device that code was added to your account with. The second you changed that data device on that line to another data device, I am willing to bet that code was removed from your line as you lost your grandfather clause by changing device type / IMEI. Thus your plan was changed.
What happened was now since you put your other lines sim card in the phone, it also saw the IMEI didn't match the data plan you had. Removed it, and added the standard 2GB 4G phone data plan to your line. It is not pay per use, you are now most likely being charged $25/month for 2GB of data, the next plan down is $15 for 200MB of data per month, the next plan up is $45 for 4GB of data w/mobile hotspot feature.
Unless you go back to your old phone you can not get your old plan back, that is if you can even get that old plan back as it isn't in the system anymore to my knowledge unless you get a rep with grandfathered plan access over the phone.
You maybe able to call and get a lucky rep to get you on a $30 unlimited plan as you had unlimited before, but they will most likely reject it as it was a different phone/data plan type, otherwise it would have carried over as a $30 unlimited plan automatically when the system changed it.
This is just my 2 cents. I hoped this answered your question without getting in to the TOS as you stated lol
Disclaimer: These thoughts are my own, and don't represent those of at&t.
Click to expand...
Click to collapse
Before I started using Infuse, I did Google this APN thingy and I had setup a new APN for Infuse rather than using the default one.
2nd: Actually, "smartphone exclusion" is still there. That is the strange part, but yes, to your point, it doesn't apply after equipment change - this has been mentioned by your co-workers and I understand it now.
I just need to call them and start yelling. Technically I'm within the 30 day return policy (or is it 14?). Plus, other 2 lines are not in contract. Otherwise, T-Mobile, here we come.....
tjy8tim said:
don't know what smartphone exclusion is but i'm still going to post and ask what is it?
and to my knowledge, when you bought the infuse 4g, the data plan is bounded by the contract for 2 years, how did you tell them to take it off?
Click to expand...
Click to collapse
Before Sept 2009, AT&T didn't require data plans w/ smartphones. So, After Sept 4, 2009 they required everyone to buy a data plan w/ smartphone. Customers who owned a smartphone prior to that date, were not required to purchase a smartphone and a feature was added to their accounts called "smartphone exclusion". I owned a Samsung Jack prior to that data. After I got "smartphone exclusion", I added $15 media-net and had it for about 2 years. To preserve that feature, I never upgraded my line; I actually upgraded my sister's line to get a new phone and then switched the SIM cards. Alas, that loophole has been shut. AT&T has a crawler in place that checks this and adds data plans unless you have the same equipment IMEI that you got the smartphone with.
I might need to research if IMEI spoofing is possible/legal. Otherwise, might just buy an unlocked non-ATT smartphone.
Do you have a recommendation for non-ATT smartphone that measures up to Infuse?
sumeet909 said:
Do you have a recommendation for non-ATT smartphone that measures up to Infuse?
Click to expand...
Click to collapse
Galaxy s2 from Europe. Amazon carries it 600 bones and its yours, or you could get a nexus one with att radio, not sure about it but the nexus s might be unbranded.
Read something last night, after nexus s released on att they caught people who bought it prior to release. Forced them to “rip off" data plan.
CM7, Nightly. Captivate
shadow65781 said:
Galaxy s2 from Europe. Amazon carries it 600 bones and its yours, or you could get a nexus one with att radio, not sure about it but the nexus s might be unbranded.
CM7, Nightly. Captivate
Click to expand...
Click to collapse
I'm getting ready to bail out Europe by approx 600. That's quite an amount, but ATT is despicable - the lag and bloatware on Infuse is unacceptable and the data restrictions just kill the experience. God save the Euro, USD are on their way.
sumeet909 said:
I'm getting ready to bail out Europe by approx 600. That's quite an amount, but ATT is despicable - the lag and bloatware on Infuse is unacceptable and the data restrictions just kill the experience. God save the Euro, USD are on their way.
Click to expand...
Click to collapse
Any updates on what you did? Did you just buy the GSII and use your old $15 unlimited plan?
Infuse is on sale on Craigslist. As soon as it is sold, I will use those proceeds to order a European GS2. Strange, it is so difficult to get rid off Android products compared to Apple Snapple. If I don't get good price, I might just end up returning it since I am within 30 day return period. I was hoping to subsidize the GSII cost.
oofie said:
Any updates on what you did? Did you just buy the GSII and use your old $15 unlimited plan?
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Click to collapse
According to T-Mobile support (I just got off the line with them) and this article from phandroid.com, effective January 25, 2012, T-Mobile is throwing in the "tethering plan" (which is now called SmartPhone Mobile Hotspot) and the MobileLife Album Plus plan for people who upgrade their data plans... It will save you $20/month! Go get it!
How's this any better than the free tethering/hot spot options we get in the custom ROMs?
Good question... I don't know is my answer.
adobrakic said:
How's this any better than the free tethering/hot spot options we get in the custom ROMs?
Click to expand...
Click to collapse
Hmmm... That's a good question. Do you mean that I have been paying $14 for tethering unnecessarily??
As for the remaining $6, I suppose that is for the MobileLife Album Plus service (which I also wasn't aware of and don't need or use)...
For me, I had been paying both the tethering fee and the 5GB fee... when I called to complain (because of the new deal being offered), they dropped my tethering fee (re-imbursing me) AND provided (the service which I don't use/care about) MobileLife Album Plus.
In short, my bill was reduced by $14.
How can this be good for you?
Well, I don't know. Like sooooo... many other things, I simply cannot answer that one.
[email protected] said:
Hmmm... That's a good question. Do you mean that I have been paying $14 for tethering unnecessarily??
How can this be good for you?
Click to expand...
Click to collapse
Look into it more. T-Mobile mentioned it to me and I got the impression from what the guy explained to me that having the tethering plan counted data differently. Meaning when tethering you are not using up the 5 gig 'limit' before slowdown that you have on your phone. Which would obviously be beneficial because when tethering to your computer you hit that data cap pretty fin quickly.
Hotspot is built into the stock rom, so I never thought twice about it... never get billed for it, but have certainly used it.
As for the 5GB plan they push you into, if you don't use it you can get them to drop you to the two gig.
I am almost always around wireless, so any DLing I do is through wireless, I haven't hit 2gig even in the past 11 months on this phone.
I'm on a very old MyFaves 'special' plan that I don't plan to 'upgrade' from unless they force it, the only thing they have ever changed is forced me to add the 4G data plan at $30 last year, which I got them to drop to the 2gb plan at $15 I think it is now..
Core618 said:
As for the 5GB plan they push you into...
Click to expand...
Click to collapse
I am on unlimited everything... though they cap you a 5 gigs then slow you way down. I have hit it and it is a b*tch! Which was my point with what the op said... from what I understand your tethering won't count towards your mobile data...
Saving money is different from debating techniques... LOL
lumin30 said:
I am on unlimited everything... though they cap you a 5 gigs then slow you way down. I have hit it and it is a b*tch! Which was my point with what the op said... from what I understand your tethering won't count towards your mobile data...
Click to expand...
Click to collapse
Yes, I was on unlimited everything... but started my plan 9 months back under a 2GB. Now, when I had signed up (having been used to another plan which I have from a different provider), I had thought "unlimited" meant just that. But during my 2nd month, I went over... and received text messages informing me that I would be throttled... and life was so unfair.
But, I called them up and added on the 5GB limit. (I had initiated my plan with tethering...) The point of this post was simply to alert those who (like myself) are paying at an older rate... that they may be able to reduce their bill by roughly $20.
I complain when my vendors (carriers, manufacturers, providers, etc.) cause me pain... I try to be equally willing to give kudos when warranted. In this case TMO warranted my kudos for working with me... and I was simply alerting others who may find themselves in the same situation... that they might get a free lunch out of the deal.
This PSA brought to you by an angry loser with nothing better to do! :angel:
Just to make everything clear and said at least once in every T-Mobile device forum, SimpleMobile is not the best choice when it comes to plans in the $60 range!
For the same amount of money you can get T-Mo Monthly 4G Unlimited Talk/Text with 2gig 4G data. Of course you will be throttled once you pass that 2gig mark, but at least you will still have data!
Recently I was on vacation for a week and found myself with lots of free time in cars or in the evenings. So needless to say queue up the Netflix, Pandora and YouTube I did! All was well with the blazing and expanded 4G footprint of T-Mo, I was like a pig in 3 week old s-it! 5 days of that ticked up a 2gig data total. Right on time comes an angry text message "Your SimpleMobile Data service is at risk of being suspended due to violation of terms and conditions. Call..blahblah so we can say that we hate you."
"Bring it, you prepaid a-holes!" I thought to myself.
I'm throttled to a crawl, but I can always just switch to 2G data only! Download this, download that, torrent this, leave pandora on as often as possible.. All this plus more was my goal! What did I have to lose? I'm on a prepaid plan, what are they going to do!? .. Famous last words, they say.
One day later, the final warning message was shot "Your SimpleMobile Data service is suspended due to violation of terms and conditions. Call..blahblah so we can say how you've hurt our feelings."
Messaging > Compose > 848484 > Info . . 1 new message! "Activation date 6/10/12 ReUp by 7/10/12. Plan: $60 Unlimited Talk, Text and 4G Data. Usage: 129 min, 2708 Text, Data 2753.807 MB"
Ah, what a feeling of great triumph. I nearly manage a gig of extra and probably miscounted data before they could shut me down! (I mean come on, how can you download that much on Edge!?)
/end rant lol. I am COMPLETELY dataless now. I can't even send or receive MMS at the moment. Next weeks adventure: Straight Talk! Tune in next week same time and same place!
Dictated, not read :good:
Just about the same thing happened to me on simple mobile. They say its unlimited, but like every other prepaid company they will reserve the right to suspend or terminate your data if you "violate their terms & conditions."
After that happened, I made the switch to T-mobile pre-paid $70 plan. Up to 5gb at 4G, which is great because now I know I can tether, watch videos, stream music, or whatever I want for just 10 bucks more than simple mobile's gimmicky scheme they got going.
I'm fixing to go to a Tmo store and see if I can get a prepaid sim cheap for a few days. I am STILL waiting on my straight talk sim and my SimpleMobile crippled plan is about to expire. I figure that I'll just pay as I go on one of those daily plans until I get the Straight Talk up and going. That way if I hate Straight Talk too, I can just go to Monthly 4G on Tmo.
I've had this happen to me before, too. My first week with Simple Mobile I had used up 3GB of data and they completely cut me off as well. Server side, too. I called and called, but there was nothing I can do. They told me I violated their terms and conditions. They tried to tell me Pandora and youtube violate their terms and conditions. B.S.! I used my device as I normally would have! That's just how I roll...
Does anyone know if these are grounds for a class action suit against Simple, seeing as they advertise "Unlimited High Speed Data", yet they start cutting you off after you hit 2 Gigs. 2,048MB is not even CLOSE to infinity!
IBtokin said:
I've had this happen to me before, too. My first week with Simple Mobile I had used up 3GB of data and they completely cut me off as well. Server side, too. I called and called, but there was nothing I can do. They told me I violated their terms and conditions. They tried to tell me Pandora and youtube violate their terms and conditions. B.S.! I used my device as I normally would have! That's just how I roll...
Does anyone know if these are grounds for a class action suit against Simple, seeing as they advertise "Unlimited High Speed Data", yet they start cutting you off after you hit 2 Gigs. 2,048MB is not even CLOSE to infinity!
Click to expand...
Click to collapse
I think we're more or less stuck.. It's kind of like accepting the terms and conditions to any Apple service, you're screwed
I have got my straight talk up and working, but I don't live in a 3G area so I won't be able to test it any time soon.
Resurrecting an old thread...
This is my first month with Simple ($40 "unlimited" 3G.) But caps aren't a problem for me. My month is up next week and so far I've only used 353 MB. Starting today, Simple's $40 plan will also include 250 MB at 4G before throttling down to 3G/EDGE/whatever. Anyways, the reason I'm raising this thread from the dead is because SM's website says "**4G High Speed Data available only on HSPA+ compatible phones." Seeing as our phones are HSDPA, what speeds should I expect? Would I even notice an improvement? (Currently getting 300 Kb/s down and up on what they call a 3G network.)
abnormalreply said:
This is my first month with Simple ($40 "unlimited" 3G.) But caps aren't a problem for me. My month is up next week and so far I've only used 353 MB. Starting today, Simple's $40 plan will also include 250 MB at 4G before throttling down to 3G/EDGE/whatever. Anyways, the reason I'm raising this thread from the dead is because SM's website says "**4G High Speed Data available only on HSPA+ compatible phones." Seeing as our phones are HSDPA, what speeds should I expect? Would I even notice an improvement? (Currently getting 300 Kb/s down and up on what they call a 3G network.)
Click to expand...
Click to collapse
I just bought a 99c Simple Mobile SIM, and plan on activating a T989 on the $40 "unlimited" plan. I'll likely use less than 2GB per month, not really sure. I'm expecting that the $40 plan (w 250MB 4G, then throttle) is the same as the $50 plan from T-Mo (w 100MB 4G, then throttle, right?
Tmo $30 5GB 4G plan was great for data, but not for VOIP. Just couldn't seem to get GrooveIP or Talkatone or SIP working well enough to keep the plan.
marksatterfield said:
I just bought a 99c Simple Mobile SIM, and plan on activating a T989 on the $40 "unlimited" plan. I'll likely use less than 2GB per month, not really sure. I'm expecting that the $40 plan (w 250MB 4G, then throttle) is the same as the $50 plan from T-Mo (w 100MB 4G, then throttle, right?
Tmo $30 5GB 4G plan was great for data, but not for VOIP. Just couldn't seem to get GrooveIP or Talkatone or SIP working well enough to keep the plan.
Click to expand...
Click to collapse
I wouldn't go so far to say Simple's 4G/3G is the same as T-Mobile's 4G/3G. They (Simple) are most likely throttling more than T-Mobile would. I'm not sure if my ~300 Kb/s on Simple can even be called "3G"
Yea they're dicks, I've been with them now for a year using their 3g plan. Never got **** for data usage... go onto 4g (to try out) and they threatened to chop off my ding dong if I went over the 2gb limit. My solution... go back to 3g and not get **** from them
Sent from my ass
marksatterfield said:
I just bought a 99c Simple Mobile SIM, and plan on activating a T989 on the $40 "unlimited" plan. I'll likely use less than 2GB per month, not really sure. I'm expecting that the $40 plan (w 250MB 4G, then throttle) is the same as the $50 plan from T-Mo (w 100MB 4G, then throttle, right?
Tmo $30 5GB 4G plan was great for data, but not for VOIP. Just couldn't seem to get GrooveIP or Talkatone or SIP working well enough to keep the plan.
Click to expand...
Click to collapse
I was on a 2 gig then throttle plan with t-mo, we had a falling out and settled, part of which was them putting me into their new unlimited 4g.
Over ten gigs thus far and no throttle, when it shows up on my bill in a few cycles it'll be $20 a month for real unlimited.
No sure if simple is throttling the same way t-mo did, but I noticed you talking about a big t-mo plan for data, just go with unlimited for $20 and you'll be straight.
Simple Mobile Cass Action Law Suit
Simple Mobile Unlimited Data Scam
I would like to be the one to start the process of finding people with this same issue of FRAUD committed by SIMPLE MOBILE. My story is of very similar nature.
The attached link is a u-tube video that shows the same frustration we have all been going through.
w ww.youtube.com/watch?v=UjvvMHADHVw
If I pay in full for a full month up front for a service plan that promotes and promises an unlimited (infinite) data usage , I expect to get what I paid for. If such service is taken away from me before my paid month is complete, from the company it was purchased from, with no real explanation and all money was kept without any refund; I BELIEVE THIS IS CALLED STEALING!!!
If a company sells you something and you receive less of that something you were told you would receive, that is fraud.
Fraud and stealing is illegal.!!!!
Suspending an "unlimited" data service for the reason of "over usage". This deception is called fraud!!!
If you have been deceived by Simple Mobile's "unlimited" LIMITED service and would like to be part of a class action law suit to help show them how wrong it is to steal from their own customers; Please e-mail: [email protected]
nandesho said:
This PSA brought to you by an angry loser with nothing better to do! :angel:
Just to make everything clear and said at least once in every T-Mobile device forum, SimpleMobile is not the best choice when it comes to plans in the $60 range!
For the same amount of money you can get T-Mo Monthly 4G Unlimited Talk/Text with 2gig 4G data. Of course you will be throttled once you pass that 2gig mark, but at least you will still have data!
Recently I was on vacation for a week and found myself with lots of free time in cars or in the evenings. So needless to say queue up the Netflix, Pandora and YouTube I did! All was well with the blazing and expanded 4G footprint of T-Mo, I was like a pig in 3 week old s-it! 5 days of that ticked up a 2gig data total. Right on time comes an angry text message "Your SimpleMobile Data service is at risk of being suspended due to violation of terms and conditions. Call..blahblah so we can say that we hate you."
"Bring it, you prepaid a-holes!" I thought to myself.
I'm throttled to a crawl, but I can always just switch to 2G data only! Download this, download that, torrent this, leave pandora on as often as possible.. All this plus more was my goal! What did I have to lose? I'm on a prepaid plan, what are they going to do!? .. Famous last words, they say.
One day later, the final warning message was shot "Your SimpleMobile Data service is suspended due to violation of terms and conditions. Call..blahblah so we can say how you've hurt our feelings."
Messaging > Compose > 848484 > Info . . 1 new message! "Activation date 6/10/12 ReUp by 7/10/12. Plan: $60 Unlimited Talk, Text and 4G Data. Usage: 129 min, 2708 Text, Data 2753.807 MB"
Ah, what a feeling of great triumph. I nearly manage a gig of extra and probably miscounted data before they could shut me down! (I mean come on, how can you download that much on Edge!?)
/end rant lol. I am COMPLETELY dataless now. I can't even send or receive MMS at the moment. Next weeks adventure: Straight Talk! Tune in next week same time and same place!
Dictated, not read :good:
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Click to collapse