Viewsonic Is Listening & Paying Attention... - G Tablet General

Viewsonic (or some other entity) is releasing press statements about G Tablet. The recent Woot, Amazon, Tiger Direct, Office Depot and other sales outlet sells of G Tab, is having impact. I've seen this...http://www.crn.com/news/client-devi...;jsessionid=5UthF2SIYG3aiVIVCeR2Bw**.ecappj02...
quite a few places this week. They are saying they have upgraded G Tablet but are not calling it G Tablet v2. Some are quoting it as a re-release, upgrade or newly released edition of G Tab or such. I did notice the difference between the 1st and 2nd edition of the G Tab I personally purchased. Has anyone else? Also, there is a link in the article that takes you to a newly designed Viewsonic G Tablet page.

edirector said:
Viewsonic (or some other entity) is releasing press statements about G Tablet. The recent Woot, Amazon, Tiger Direct, Office Depot and other sales outlet sells of G Tab, is having impact. I've seen this...http://www.crn.com/news/client-devi...;jsessionid=5UthF2SIYG3aiVIVCeR2Bw**.ecappj02...
quite a few places this week. They are saying they have upgraded G Tablet but are not calling it G Tablet v2. Some are quoting it as a re-release, upgrade or newly released edition of G Tab or such. I did notice the difference between the 1st and 2nd edition of the G Tab I personally purchased. Has anyone else? Also, there is a link in the article that takes you to a newly designed Viewsonic G Tablet page.
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There has not been any hardware upgrades - this post has a number of inconsistencies as well. "which includes an additional 1.6 GHz of over-clocking room on the device"? I know for a fact they are not making new gTablets. And they do not have any in stock either, and they're not selling them to VAR's. They are not doing the gTablet anymore - they have moved onto new tablets (VPad10, VPad7, VB7).
If you notice in the article it says "reportedly" a few times....
And the new gTablet website is just retooled given they said 2 weeks ago they were working on updates to the site and they apologized for not keeping it up to date.
This is a bunch of erroneous information on that news article. Gotta love the journalism!

Nothing new there. They're just badly paraphrasing this Androidcommunity.com blogpost

jerdog said:
There has not been any hardware upgrades - this post has a number of inconsistencies as well. "which includes an additional 1.6 GHz of over-clocking room on the device"? I know for a fact they are not making new gTablets. And they do not have any in stock either, and they're not selling them to VAR's. They are not doing the gTablet anymore - they have moved onto new tablets (VPad10, VPad7, VB7).
If you notice in the article it says "reportedly" a few times....
And the new gTablet website is just retooled given they said 2 weeks ago they were working on updates to the site and they apologized for not keeping it up to date.
This is a bunch of erroneous information on that news article. Gotta love the journalism!
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Apparently you did not read my post I said VS or some other entity and about the hardware you are wrong. I'm on my second one and the second one is noticeably different than the first. So they did do some hardware upgrades. I can lay my 2nd one vertical or horizontal flat either direction and still have crystal clear viewing angles. So obviously you don't know for a fact.

edirector said:
Apparently you did not read my post I said VS or some other entity and about the hardware you are wrong. I'm on my second one and the second one is noticeably different than the first. So they did do some hardware upgrades. I can lay my 2nd one vertical or horizontal flat either direction and still have crystal clear viewing angles. So obviously you don't know for a fact.
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My apologies - I meant to say they have not made any recent hardware upgrades - assumed that was implied given the way the article itself was written. But I do know for a fact they have not upgraded anything in awhile and have moved on from a device perspective. There were a couple batches made, the most recent I believe was around the first of the year. They'll still support it - as they have stated - but most likely only until the warranties on them run out....
It's not a press release, and as noted above it's a poor article written about another article...

And you may as well know that jerdog is an authorized reseller for Viewsonic.

thebadfrog said:
And you may as well know that jerdog is an authorized reseller for Viewsonic.
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Really? That's cool.

Then maybe when mine comes in tomorrow afternoon I might end up with better viewing angles. The rest of it is not that important. Mostly fluff, and bells and whistles that will go away when flashed.

A new screen would be nice on these since they are so great in every other way when modded. Either way, I love my Gtab as is.

edirector said:
Apparently you did not read my post I said VS or some other entity and about the hardware you are wrong. I'm on my second one and the second one is noticeably different than the first. So they did do some hardware upgrades. I can lay my 2nd one vertical or horizontal flat either direction and still have crystal clear viewing angles. So obviously you don't know for a fact.
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Are you implying that they did change the screen ?
Since you do have the 2 reversions, this can be easily proven with a side by side photo shot.
Thanks in advance,

jerdog said:
My apologies - I meant to say they have not made any recent hardware upgrades - assumed that was implied given the way the article itself was written. But I do know for a fact they have not upgraded anything in awhile and have moved on from a device perspective. There were a couple batches made, the most recent I believe was around the first of the year. They'll still support it - as they have stated - but most likely only until the warranties on them run out....
It's not a press release, and as noted above it's a poor article written about another article...
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Agreed that's why I purposely phrased my post that way. This is not the first article I read this week stating this same thing. What is strange is viewsonic pulled the firmware update or software upgrade so why do these articles keep surfacing? Not just from non-reputable blogs. I don't get it, what is the point?
For the other poster the screen has changed. I can't figure out if where you buy g tablet from makes a difference on what you get.

aasoror said:
Are you implying that they did change the screen ?
Since you do have the 2 reversions, this can be easily proven with a side by side photo shot.
Thanks in advance,
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Definitely would be interesting to see. I've heard people say the angles aren't as bad as others have said, but no one has claimed it's crystal clear. The horizontal angle is better when the screen is upside-down, but not many apps support that.

aasoror said:
Are you implying that they did change the screen ?
Since you do have the 2 reversions, this can be easily proven with a side by side photo shot.
Thanks in advance,
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Prove it, you are funny. Don't count on that happening. The first version's viewing angles weren't that bad and greatly improved with those nvdia drivers i posted and I caught flack for saying they made a drastic difference until someone here tried them and agreed. I've had issues with the g tab but display viewability was never one of them. My issues have been sound related but that has been remedied too.

Oh no.... Here he goes again people

Just post some pictures, please.

Not sure what all is happening here... But I just packaged up my GTAB to return it. The screen was not as bad as some said, but bad enough where I did not like it and hence returning it.
I read alot on my device (whatever it may be) and the GTAB while fine was not good enough. I went Nook original, IPAD, to GTAB which is back in the box for return. From here it will probably be the Acer Iconia or Xoom... Probably Iconia if the screen is good enough, we will find out monday.

goodintentions said:
Just post some pictures, please.
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I wouldn't hold your breath.

ssmr2t said:
Oh no.... Here he goes again people
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Thanks for your continued support.

dfin13 said:
I wouldn't hold your breath.
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Stop please, some of us do work. I will post them when I get the time and feel like it. Just got through updating my site and I'm not in the mood for additional work.

Viewsonic is NOT listening to customers
Below is a response to my complaint to the BBB about their farming our support and lack of responsivenes to custoemr needs. I thought that this tells a lot about what is going on as well.
From Viewsonic-
Company's Response
Company's Initial Response - Posted 04/20/2011
According to the existing license agreement between ViewSonic and U.S. Merchants, the licensee, USM has the obligation to enter into agreement(s) with Third Party Manufacturer and/or Authorized Service Provider(s) for the provision of warranty services and technical support to End Users. Therefore, any such inquiries pertaining to service and technical support should be directed to U.S. Merchants. ViewSonic has escalated the customer service issues to U.S. Merchants management to assist in obtaining a resolution on behalf of Customer. U.S. Merchants Contact: 310-228-4000.
Initial Response Summary
Please contact US Merchants for assistance.

Related

I'm now G-Less

Due to my worry that there's a good chance Viewsonic will stop support for the G Tablet - I returned mine back to Sears.
The salesman told me most are being returned and he did hear that there is a recall. When I asked what info he was told - he just said that there is a recall and he doesn't know specifics - but the returns are all different problems.
My thanks to all who provided the info on these forums and I intend
to take the plunge again with either a different tablet or Viewsonic's next gen.
I did the same exact thing for the same exact reason.. returned my G to sears last night. I see one on craigslist now for $300.. Its bit tempting considering i'm not paying full retail... guess i'm going back to my nook color till april next yr.
Sorry to hear. I am sure you are not alone.
From the VS tweet is sounds unlikely there is a recall or even 'manufacturing defect' related to hardware.
"We are looking into Staples' gTablet action and will provide more information as we get it."
However, if there is a recall you would be able to return your device no matter the purchase date.
I think a lot of people are just spreading the same rumor - egged on by attention hungry non-fact checking tech blogs, uneducated point of sales employees and a miscommunication on Staples part.
I know there are a lot of people lookng for deals on these things. What Sears location did you return your to?
Yikes!
Two folks who have bought into the Engadget, Apple biased conjecture based on a sign at a Staples.
Best to do what you feel though, none the less.
Thanks... more for us to buy cheap! LOL!
I did the same, although for different reason, namely because I couldn't deal with the screen any longer.
Lnin0 said:
Sorry to hear. I am sure you are not alone.
From the VS tweet is sounds unlikely there is a recall or even 'manufacturing defect' related to hardware.
"We are looking into Staples' gTablet action and will provide more information as we get it."
However, if there is a recall you would be able to return your device no matter the purchase date.
I think a lot of people are just spreading the same rumor - egged on by attention hungry non-fact checking tech blogs, uneducated point of sales employees and a miscommunication on Staples part.
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Most likely Viewsonic's tweets would deny a recall as long as possible even if one was in the works.
On the other hand a Viewsonic recall would affect more than just Staples. However this is only the beginning of this fiasco. Let's see how it progresses over the next couple of weeks.
oblomov said:
I did the same, although for different reason, namely because I couldn't deal with the screen any longer.
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I could live with the screen. For me it would be the lack of Flash and the constant WiFi drops.
as long as there is a dev community supporting it i am happy
the viewing angle is a $50 fix with a replacement LCD and the hardware on this is going to remain competitive for some time still.
i could have paid a lot more for a better GUI and angle views but would have had a less powerful tablet.
i believe this gTab will be around for a bit and i am enjoying my veganTab.
I called Viewsonic CS this morning for exactly this reason - they need to nip this in the bud NOW and assure their user-base that they have this under control.
I completely understand your reasons for returning it. If I hadn't gotten mine used at the Outlet, I'd be a bit worried as well. As it is, I'm here for the long haul - if they eventually pull support, we have zPad and the VEGA to keep us going. It's been a wild ride and I don't think it's going to end anytime soon.
Lnin0 said:
Sorry to hear. I am sure you are not alone.
I know there are a lot of people lookng for deals on these things. What Sears location did you return your to?
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New Brunswick, NJ
I have two, one new from staples and one from sears outlet. I am very happy with them both and so is wifey. She loves hers. I think the update they came out with yesterday is spot on. They are now in the same boat as all other tab manufacturers right now. It's stable and responsive right now with the update. Archos does not have flash oob nor does any other tablet, except the Galaxy. FAIK, there is NO 10" tablet that has flash oob, including the Ipad. The update leveled the playing field with everything else that is out there at this time.
When, not if, they get flash oob, this will be the leader of the pack. I think you guys are jumping ship a tad too early, but that'[s just my opinion and we know about opinions.
BluesTele said:
New Brunswick, NJ
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There you go Roebeet, that's a quick 2 hour round trip! GO GET IT!
BluesTele said:
New Brunswick, NJ
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What a time for me to be away lol. Would of been like an hour lol.
Hoppefully someone will take advantage, if it becomes available.
iDroidNow said:
the viewing angle is a $50 fix with a replacement LCD and the hardware on this is going to remain competitive for some time still.
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How does one go about doing this?
Fuzzy John said:
I could live with the screen. For me it would be the lack of Flash and the constant WiFi drops.
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From an out of box perspective, I would have been G-less from day two.
Still, you were a simple install away from a stable TnT Lite 2.4 and Flash is easy to install. For non modders that want out of box- the G is not "G" for good.
deependh200 said:
How does one go about doing this?
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there is a thread about it here. also one of the guys on the tegratab IRC has already done it, is posting a thread on here with pics, and apparently it is an easy process.
here is a link to ones i think may work but again there is a thread about what exactly he used being posted shortly.
Not trying to be a downer here, but to the OP, who freaking cares?
This is a dev community, the support here is what drives a lot of people to keep using their devices, tweak em, and tinker around.
Congrats on returning your device...make sure you let everyone know you did so based on hearsay/some misplaced worry. Last time I checked viewsonic never said it was dropping support, and as a matter of fact they have been leaning a different way entirely as evidenced not only by their twitter feed but actual OTA updates that you can receive.
This thread is lame.
rushless said:
From an out of box perspective, I would have been G-less from day two.
Still, you were a simple install away from a stable TnT Lite 2.4 and Flash is easy to install. For non modders that want out of box- the G is not "G" for good.
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When I got the G Tablet I did it with 2 things in mind:
It is not an Apple (I am "alergic" to Apples).
I wanted to kick up my feet in my Lazy Boy and use it. I am getting too old and tired for constantly maintaining stuff. A year or so ago it would've been different.
I haven't seen Outlet devices all day - I just get an an error over and over.
Maybe they have my IP address blocked.
Calling the NB store.... maybe it's sitting in the Closeout section. (Crosses fringers)

Question about gtab and tech mainstream websites

Why aren't mainstream tech websites mentioning the gtab? It didn't even make it to most of the top 10 lists. Is there a conspiracy to downplay the effectiveness of the gtab once it's rooted and flashed? I've used the update viewsonic provided and even that has made the gtab totally awesome.
I'm just puzzled why the modding and hacking communities are the only ones recognizing the potential and power of this machine. None of the tech websites is mentioning anything about the potential behind this tablet. It's mind boggling. Even viewsonic has decided to stop supporting it. Why?
goodintentions said:
Why aren't mainstream tech websites mentioning the gtab? It didn't even make it to most of the top 10 lists. Is there a conspiracy to downplay the effectiveness of the gtab once it's rooted and flashed? I've used the update viewsonic provided and even that has made the gtab totally awesome.
I'm just puzzled why the modding and hacking communities are the only ones recognizing the potential and power of this machine. None of the tech websites is mentioning anything about the potential behind this tablet. It's mind boggling. Even viewsonic has decided to stop supporting it. Why?
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Cnet, PC magazine, mobile magazine and PC world have. It seems they have Apple stock they are banking on so they are plugging ipad. Notice every other commercial was ipad now its Xoom.
Those type entities like to cattle-herd consumers in certain directions for maximum profitability of those who are paying for advertising on their sites. GTab is a sleeper tab and although they down played it many are still buying as of late in mass quantity. It is selling by word of mouth by satisfied buyers. The very best advertising the kind you don't have to buy. Interesting to watch them change their reviews. Check out cnet for a laugh.
I think primarily because it doesn't come from one of the "big" companies like Motorola, Samsung, or HTC. There wasn't much of a push by Viewsonic advertising wise to put this thing in the spotlight and when it first came out it was lamented for it's poor viewing angles and horrible custom UI. Sure the product has improved immensely since launch by way of updates and custom ROMs but it's hard to shake off that initial impression. Right now many people see it as just another android 2.2 tablet.
It's all about Marketing, I'm sure. The Xoom is a media darling because Motorola has paid lots of money to make sure of that -- ie. the Superbowl commercial.
And Apple's Marketing juggernaut is legendary.
edirector said:
Cnet, PC magazine, mobile magazine and PC world have.
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Yeah, they did a quick review of the gtab when it first came out late last year basically saying it sux and then they haven't said anything else since.
Check out cnet for a laugh.
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What do you mean? I just went to it. Didn't see anything different.
Here's an example of how much the GTAB is ignored
GTAB has had OTG access since Day One, even with the crappy software. The Xoom did not, when it was released.
So, I happened to find an OTG cable in my Bag of Carp and ported the GTAB config changes and init changes to the Xoom. I am not a dev by any means, but it was fairly easy to do, given my experience here - maybe an hour of work to port, test and then release.
The darn thing ended up on Engadget. The ONLY mod I've ever done that's made it to Engadget.
As happy as I was to see it get advertised, I had to scratch my head and wonder why my other mods, which required a LOT more work, and even the rest of the developers here have gotten zero recognition on sites like that. I know gojimi made it to Engadget once, but it was due to his Adam apps that he ported, not his GTAB ROMs.
Maybe the Woot! sale and subsequent $299 sales will finally give the GTablet the visibility it deserves.
I wonder if the larger "mainstream" publications shy away from anything ROM related (and probably root too).
I'm a woot-er waiting for mine still, but from all I've read, TnT out-of-the-box pretty much sucks and you have to be willing to do the flashing, etc to get it to a more useful state. So, since it's not a good tablet without a newly flashed ROM, this isn't really a great device for the general consumer.
That said, I'd think you'd see it get more play on more techy oriented websites that wouldn't be avoiding discussion of ROMs.
roebeet said:
Maybe the Woot! sale and subsequent $299 sales will finally give the GTablet the visibility it deserves.
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They haven't taken any notice of the woot deal, either when it was on, or now, even w the 10k sales in one day. Funny thing is when the Samsung Galaxy players went on sale in Korea, and apparently sold 10k in one day, that made news all over the place. That should tell you everything.
Jim
All journalists have a hive instinct.
jimcpl said:
They haven't taken any notice of the woot deal, either when it was on, or now, even w the 10k sales in one day. Funny thing is when the Samsung Galaxy players went on sale in Korea, and apparently sold 10k in one day, that made news all over the place. That should tell you everything.
Jim
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Yeah, the $299.99 16GB iPad from Verizon also made front page news on Engadget this past week.
goodintentions said:
Yeah, they did a quick review of the gtab when it first came out late last year basically saying it sux and then they haven't said anything else since.
What do you mean? I just went to it. Didn't see anything different.
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It moved up a half star.
chrishaw said:
I'm a woot-er waiting for mine still, but from all I've read, TnT out-of-the-box pretty much sucks and you have to be willing to do the flashing, etc to get it to a more useful state. So, since it's not a good tablet without a newly flashed ROM, this isn't really a great device for the general consumer.
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The last OTA actually made it faster and more functional. I would say to anyone getting a new gtab to give the stock a shot for a day or two. I was a totally different experience from when I first picked up a gtab to playing withe the latest OTA at office Max this weekend.
Sent from my Chromatic Magic using XDA Premium App

Why Viewsonic hates us

Viewsonic announced it's Honeycomb tablet @ 7 inches. Which means they have the HC source code... which means they hate the gtab community.... because we don't get it, even for modding purposes.
http://www.engadget.com/2011/05/12/viewsonic-7x-shrinks-honeycomb-to-7-inches-for-the-tiny-handed/
They don't hate the Gtab community. Don't try to anthropomorphize a corporation because you will only end up sad and depressed. All Viewsonic wants is to make money by putting out products and then putting out more products. We are numbers, not faces.
Fair enough. I suppose I am a bit idealistic that they would continue to support something older. Perhaps more my frustration is the lack of source code when it could be given... but that it an entitlement mentality I suppose.
forgiventhief said:
Fair enough. I suppose I am a bit idealistic that they would continue to support something older. Perhaps more my frustration is the lack of source code when it could be given... but that it an entitlement mentality I suppose.
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stop caving because one person says something!!!!
and to the user that commented to the OP, thought the info you stated (numbers, not faces) is true, STOP ACTING LIKE IT'S ACCEPTABLE.
To many 300 to 500 dollars is a lot of money and the company has a moral obligation to support it for a reasonable amount of time. This was in no way accomplished by viewsonic. Horrible business ethics and I WILL NEVER BUY ANOTHER VIEWSONIC PRODUCT. you vote with your purchasing power and viewsonic lost mine, my family's and my friend's votes.
as an aside, I suspect seeing all the progress made viewsonic might try to "save the day" and eventually release something for our g tab honeycomb flavored. I'm not fooled and you shouldn't be either. Your support should be for the devs like roebeet. If your running honeycomb and you haven't donated to him or the adamdevs you should feel worse than viewsonic.
vote with your money, I VOTE FOR OUR DEV COMMUNITY!
(before I get any posts about talking about donation, donation doesn't imply 3,000 dollars. Even if it's only a dollar, it says something.)
You do realize viewsonic just slapped their name on the Malta, right? You're mad at the wrong company.
schettj said:
You do realize viewsonic just slapped their name on the Malta, right? You're mad at the wrong company.
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Doesn't matter, though. As soon as VS slapped their name on it, they've adopted it.
The way VS is treating the gtab is worse than just numbers. They have intentionally ignored it, not giving it any press or anything at all. There isn't even a direct link to the gtab from their main website.
The gtab is doing way better than other "real" VS devices. It's the number 1 seller on amazon for goodness sake. I'm still baffled why VS isn't putting more energy into the gtab. It's like they don't even wanna mention it.
I think it is a way to get more people to move to their ViewPad line and off of the GTab. I will not switch to their new line just because they put 3.0 on it. Our Devs will get a port over to the GTab and it will blow their new line out of the water. Shady tactics if you ask me.
goodintentions said:
Doesn't matter, though. As soon as VS slapped their name on it, they've adopted it.
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But they don't have any code... they have no development resources. They have a brand name. Whooo.
Seriously.
goodintentions said:
It's the number 1 seller on amazon for goodness sake.
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Yes, it was for the week it was on blowout $280 clearance. Look, it's a great bit of first gen tegra2 tablet hardware with a dreadful screen that would make it unsellable at any price other than "half of what everyone else charges".
That's dropping under $200-$225 now, which is probably well below the breakeven point. So enjoy it, and support the hackers hacking away, but forget about any serious support for it from VS. You'll be much happier.
yes, the code for our G-tabs belongs to Malata, but so does the code for the Vega and the Adam. They are rumored to be at least getting official GB roms WITH hardware acceleration. VS is to blame for not providing us with that as well. If they do, but are keeping it hush-hush, I'll change my opinion.
Of course, Vega and Adam are running on the new 1.2 bootloader (always have been). Now VS teases us with an update that they pull, that is on the 1.2 bootlaoder? In essence, VS provided our devs, very briefly, with the tools needed to port any updates from Adam or Vega. So, while not actually giving us what we've requested, they are letting other companies, and third party developers do their work for them.
It may be that Malata has abandoned VS for their lack of support for the G-Tab, so Malata cut them off from future development releases.
snapz54 said:
and to the user that commented to the OP, thought the info you stated (numbers, not faces) is true, STOP ACTING LIKE IT'S ACCEPTABLE.
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I didn't say it's acceptable. In fact it makes me just as mad as it seems to have made you and I have made my opinion on that fact known many times on this board and the Nvidia developer board. I'm just saying that the people who want these updates are currently in the minority. I agree that we should get updates but we have to realize that might not happen. In fact I'd much rather use homegrown software from the fine developers on XDA, Cyanogen, and any other dev website that's working for better things for the Gtab than anything Viewsonic/Malata/Nvidia puts out anyhow.
This whole frequently updated software thing is new to the world. I mean think about Apple and Microsoft. Microsoft updated like once every five years. Apple was better, but in both cases users were made to pay for the updates. Now we buy these devices and expect free software updates indefinetly? Sounds good to me, but what about these companies? Where is the money for them? What incentive to they have to churn out more software at no charge to the customer? I'm just saying that there are two sides to this argument and both should be represented.
adampdx said:
This whole frequently updated software thing is new to the world. I mean think about Apple and Microsoft. Microsoft updated like once every five years. Apple was better, but in both cases users were made to pay for the updates.
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What color is the sky in your world?
The problem with Android is exactly the problem Google is trying to get a handle on....
Fragmentation.
When you leave updates up to the the hardware manufactures, you're guaranteed to screw your customers. Because the only way the HW guys make any money at all is by having the customer buy new hardware to get the shiny new features.
Hopefully Google will be able to beat these guys into submission, but I do feel for them... they thought they were getting in on a great thing with a cheap OS for their hardware, and instead they were turned into commodity manufacturers delivering Google ad revenue to Google. Ah well.
I'd much rather use homegrown software from the fine developers on XDA, Cyanogen, and any other dev website that's working for better things for the Gtab than anything Viewsonic/Malata/Nvidia puts out anyhow.
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But it's these updates that custom rom devs use to get the information they need to make their roms. If we ever get official hardware acceleration it will be bundled into one of the officially released updates. The drivers can then be added to existing roms, or future roms. The bottom line is that we NEED official updates if we are to ever get the G-tablet to reach it's full potential.
Now we buy these devices and expect free software updates indefinetly? Sounds good to me, but what about these companies?
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These companies, namely VS knows that they put out a crap product, in regard to software. In fact, they, at one point, directed their customers HERE for support for their device. They released a product in which the hardware outclassed the software. What we paid for was hardware, plain and simple. only recently have people actually said they're using stock firmware and it doesn't suck. Prior to the latest updates (3588 and later) I would suspect that everyone that bought a G-tablet, including myself, KNEW that they were going to have to flash a custom Rom. Just a few days ago, another 850+ G-tabs were sold on Woot, again. At one point it was the top seller on Amazon. VS has to save a little face and continue to support their software, and yes, provide updates.
Fortunately for VS, Notion Ink seems more interested in updating their product for us...of course, VS had to sneak in the 1.2 dev branch that's shared by the Adam.
some good points have been made, but none of the ones supporting VS have been valid.
slapping your name on something instantly slaps responsibility on you, this "passing the buck" mentality is a big part of whats wrong with the world. Everyone can blame someone else and nothing gets done.
The consequences in some small part are now realized. Myself and others will not support viewsonic in any capacity in the future. Actions like this catch up with you, VS is a horrible company that saw an opportunity to make a quick buck without a moments thought of how it might affect anyone.
stop supporting these type of actions, they are wrong.
snapz54 said:
some good points have been made, but none of the ones supporting VS have been valid.
slapping your name on something instantly slaps responsibility on you, this "passing the buck" mentality is a big part of whats wrong with the world. Everyone can blame someone else and nothing gets done.
The consequences in some small part are now realized. Myself and others will not support viewsonic in any capacity in the future. Actions like this catch up with you, VS is a horrible company that saw an opportunity to make a quick buck without a moments thought of how it might affect anyone.
stop supporting these type of actions, they are wrong.
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Click to collapse
So you bought an $800.00 xoom?
snapz54 said:
stop supporting these type of actions, they are wrong.
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Click to collapse
That would be "don't buy the product"
Since I wanted a device I can experiment with, and didn't want to spend more than $280, this was the only device available.
I bought it knowing what it was. An orphan device with no significant Vendor support.
i thought google said they aren't going to release honeycomb SDK? so doesn't that mean manufacturers are not allowed to release it?
but i guess if we buy the next VS tablet. we can port a honeycomb rom from that to the gtab.
ninditsu said:
i thought google said they aren't going to release honeycomb SDK? so doesn't that mean manufacturers are not allowed to release it?
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You're confusing SDK (Software Development Kit) with Source Code. That said, up to this point, Google has been reluctant to release the Source Code for Honeycomb for - what I can only assume is - the purpose of reducing hardware fragmentation and QA purposes.
schettj said:
What color is the sky in your world?
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Ha! Always good to get a laugh out of these heated discussions. As far as fragmentation goes, I agree. It's a problem that Google created and now they're trying to fix. I'm not sure I can imagine a world where there are several hundred different pieces of tech floating around from different manufactures that all use software provided by a singular, separate company. Oh, wait...that sounds like WINDOWS. He he... I wouldn't dare compare our beloved Google to the likes of Microsoft. Never.
schettj said:
That would be "don't buy the product"
Since I wanted a device I can experiment with, and didn't want to spend more than $280, this was the only device available.
I bought it knowing what it was. An orphan device with no significant Vendor support.
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Click to collapse
Thank you. These things are on clearance for a reason. A lot of people here have unrealistic expectations. Companies don't make money by pouring resources into devices that nobody bought. I remember buying an Atari Lynx back in the day and only had it for about a year before everybody stopped making games for it and they were pulled off the shelves. I never once thought that Atari hated me.

Express your opinion to ViewSonic

If you are interested, there is an opportunity to provide your perspective on ViewSonic's decision to provide support for your G-Tablet device on Facebook.
Search for ViewSonic the go to discussions on the left hand side.
Steve
It may amount to nothing, but at least we have an area to vent where Viewsonic is at least reading it. Granted, it could be (and most likely is) some summer intern that's just posting canned responses to our complaints, but at least that's better than being ignored by their customer service area.
I can't, sorry. Viewsonic blocked me on FB as well as twitter.
I expressed my concerns on the nvidia developer forum. Will on Facebook as well.
Sent from my Flashback HC-TAB using XDA Forum App
Right now, nvidia is pointing its finger at viewsonic saying viewsonic isn't supporting the gtab. Viewsonic is pointing its finger at nvidia saying nvidia won't support the harmony tegra 2 beyond 2.2.
Have you ever called for support and then get redirected endlessly to another line only to go in a big circle and end up where you originally were?
I firmly believe nothing will ever come out of our complaints.
I've mentioned this before elsewhere. Both our acer iconia tab and asus transformer have gotten updates after updates. My g/f's transformer recently got an update for her dock free of charge after customer complaints that the dock was draining battery. Asus engineering team came up with a way to put the dock to sleep when not in use and offered the hardware update free of charge.
Mean while, we have gotten nada from VS in the last 7 months.
goodintentions said:
Right now, nvidia is pointing its finger at viewsonic saying viewsonic isn't supporting the gtab. Viewsonic is pointing its finger at nvidia saying nvidia won't support the harmony tegra 2 beyond 2.2.
Have you ever called for support and then get redirected endlessly to another line only to go in a big circle and end up where you originally were?
I firmly believe nothing will ever come out of our complaints.
I've mentioned this before elsewhere. Both our acer iconia tab and asus transformer have gotten updates after updates. My g/f's transformer recently got an update for her dock free of charge after customer complaints that the dock was draining battery. Asus engineering team came up with a way to put the dock to sleep when not in use and offered the hardware update free of charge.
Mean while, we have gotten nada from VS in the last 7 months.
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Click to collapse
Nivida hasn't made a statement sine the April fiasco. I don't rst thatViewonic ever actually spoke wiht anyone at Nvidia regarding drivers. they claim that they did, simply ot shut us up.
The only thing we can do now, is leave negative reviews on as many sites as we can for the potential lack of support for their products. Even just a few people deciding not to urase frm Viewsonic would make difference.
TJEvans said:
I can't, sorry. Viewsonic blocked me on FB as well as twitter.
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well apparantly if you voice your opinion too much they will dete your posts and make is so you cannot post their facebook page anymore. i have been banned for simply asking "I have just one single question for Viewsonic (that i know will be ignored or deleted)..... With the "less than desirable" support i and others have recieved for your GTablet product, why would i spend any more money with you and buy a Ventana??" so now the only place i can post is to the "recomendations" section.
mmenzie said:
well apparantly if you voice your opinion too much they will dete your posts and make is so you cannot post their facebook page anymore. i have been banned for simply asking "I have just one single question for Viewsonic (that i know will be ignored or deleted)..... With the "less than desirable" support i and others have recieved for your GTablet product, why would i spend any more money with you and buy a Ventana??" so now the only place i can post is to the "recomendations" section.
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Click to collapse
They banned you for that? Ouch. I'm surprised they haven't deleted my comments yet, then. I figured I was skirting with a ban, but no worries - I'll keep posting there every few days until they do.
roebeet said:
They banned you for that? Ouch. I'm surprised they haven't deleted my comments yet, then. I figured I was skirting with a ban, but no worries - I'll keep posting there every few days until they do.
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Click to collapse
thanks... hope someone keeps up the fight!!!
roebeet said:
They banned you for that? Ouch. I'm surprised they haven't deleted my comments yet, then. I figured I was skirting with a ban, but no worries - I'll keep posting there every few days until they do.
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Click to collapse
They're not stoopid. You're too high profile to ban. Banning you will cause a fire storm. Just like banning me will cause a fire storm also. And trust me, if I get banned it will definitely go on the front page of my website. And based on how many visitors I get, it will be a PR nightmare for them.
I don't think I will be a blip on their radar, to be honest.
Before their April CS change / support drop / abandonment, I had some pull over there (I think). CS knew me and we had a decent rapport, and I even had the ear of at least one manager over in VS R&D. But something definitely happened in April - I don't know what it was, but my guess is that somebody in middle or upper management looked over the costs and and profit margins for the GTAB, and basically said "cut this one loose". There was a very quick, and very noticeable (at least to me) change in how they treated their GTAB customer base. And, so far, that has not changed yet.
They even had a presence here in XDA, back in December / January. But I haven't seen anyone from VS post here in a VERY long time.
goodintentions/living enzyme, has something happen to your Facebook account? Can't find you on the Facebook campaign page and your posts in the Viewsonic forum has also disappeared. Just want to know if you are interest in being an Admin on the Facebook campaign or can recommend someone here for the job.
I'm having my man period. Very emotionally unstable. Decided to disable my facebook account.
By the way, thanks for condering me. Unfortunately, my life is very busy. My schedule also very erratic. This is not to mention the times I have to sleep on the couch due to monthly biology.
LOL. It's good to have you back.
I had some trouble locating this post. Saw you pop up again on FB and was about to ask again the same thing.
So can you think of any who might be interest in taking over running the campaign? How about this guy/gal? I just never notice him/her before. S/He certainly has the enthusiam.
I feel like I have taken the campaign as far as I can go. Time for some fresh blood.
Keep in mind that there are several layers, here - the one I complain about the most is continued Froyo support. This is also the thing I believe is the most likely to be fixed, especially since there are UAT releases out there, already. It's just a question of the various companies working out their issues and green-lighting it.
The Gingerbread / HC requests are a different animal. The reason why is because it's not just Viewsonic's headache, it's all the other companies that are using a Harmony board, including Notion Ink. NONE of them have source from Nvidia, and none have HC source from either Nvidia or Google. Not that they shouldn't try, of course, but I don't see this happening anytime soon (if at all).
I'd be satisfied with a new fully released and supported Froyo stock ROM, at this point. It would show that Viewsonic and their vendors are still supporting their users - it wouldn't make a big impact here since we modded their ROMs already, but a released 1.2bl that "stuck" would at least push development into that direction even more.
roebeet said:
The Gingerbread / HC requests are a different animal. The reason why is because it's not just Viewsonic's headache, it's all the other companies that are using a Harmony board, including Notion Ink. NONE of them have source from Nvidia, and none have HC source from either Nvidia or Google. Not that they shouldn't try, of course, but I don't see this happening anytime soon (if at all).
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Click to collapse
Nickos over at Slatedroid share a similar view as this. To the best of your knowledge, is NVIDIA deliberately withholding Gingerbread or it just so happen that people on Harmony are more interest in getting Honeycomb/tablet OS? Has Notion Ink mention anything about bringing GB to the Adam?
Notion Ink had a GB alpha, but it has the same hardware acceleration issues as CM7. I believe they've since scrapped that and have concentrated on Honeycomb.
I honestly don't know what's going on, but my best guess is that Nvidia doesn't want to put in the resources to support GB on Harmony (no matter what they say in writing). The reason why I feel this way is because there are several vendors affected, and I suspect that Notion Ink, in particular, would want these drivers. But this is only a guess.
It's also possible that Notion Ink is beholden to another company to lean on Nvidia - perhaps Flextronics? We know that Viewsonic has this issue, but not sure about NI. There's a lot about this whole sorry mess that I don't really understand, to be honest.
roebeet said:
Keep in mind that there are several layers, here - the one I complain about the most is continued Froyo support. This is also the thing I believe is the most likely to be fixed, especially since there are UAT releases out there, already. It's just a question of the various companies working out their issues and green-lighting it.
The Gingerbread / HC requests are a different animal. The reason why is because it's not just Viewsonic's headache, it's all the other companies that are using a Harmony board, including Notion Ink. NONE of them have source from Nvidia, and none have HC source from either Nvidia or Google. Not that they shouldn't try, of course, but I don't see this happening anytime soon (if at all).
I'd be satisfied with a new fully released and supported Froyo stock ROM, at this point. It would show that Viewsonic and their vendors are still supporting their users - it wouldn't make a big impact here since we modded their ROMs already, but a released 1.2bl that "stuck" would at least push development into that direction even more.
Click to expand...
Click to collapse
As usual, Roebeet, I believe you've nailed it. I realize margins in this stuff is pitiful but it's hard to believe Viewsonic hasn't seen they've done the hard parts already in gearing up a staff to do a Tegra tablet. Get a better screen and be the full featured kindle fire of the line. I think all the 500+ tablets will fail unless they get much more functional, but the 200-300 market is there for the taking if a decent company went after it. Kindle fire and the plethora of manufacturers will make it hard to win, but it is winable. In their defense, I must admit, it all looks like a losing proposition until the field gets trimmed a bit.
And, supporting a full blown Froyo would be a great support step.
Thinking maybe things may change for the better for the gtab once ics source code is released. Hoping we can see that on the gtab with some support from nvidea. I'm just guessing that the reason why HC wasn't released or supported on the gtab was because the source for HC never was released. i know the devs will have better progress with ics since they will have the source with it then they did with HC so I believe one way or another we will get ics on the gtab and hopefully get the support from nvidea or viewsonic back
Sent from my MB855 using XDA App
jbuggydroid said:
Thinking maybe things may change for the better for the gtab once ics source code is released. Hoping we can see that on the gtab with some support from nvidea. I'm just guessing that the reason why HC wasn't released or supported on the gtab was because the source for HC never was released. i know the devs will have better progress with ics since they will have the source with it then they did with HC so I believe one way or another we will get ics on the gtab and hopefully get the support from nvidea or viewsonic back
Sent from my MB855 using XDA App
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Click to collapse
IThe source code of gingerbread was released also and we still couldn't have a GB rom with hardware acceleration and camera working, so I really dont think that having the source code of ICS will help so much .
Our last hopes are the devs who are working in the development of a fully functional kernel for HC, if they can do it for HC for sure they could do it with ICS...but I'm not too optimisic
Enviado desde mi GT-I9000 usando Tapatalk

Viewsonic Taking Jab At HP

I can't believe that ViewSonic took the time to release a very hypocritical statement about how HP "failed" with their webOS and that they (VS) were "dedicated" to their tablets and other products.
http://www.viewsonic.com/company/news/vs_press_release_526560.htm
I want to know what dictionary they got their warped, backwards definition of "dedication" from.
From the article...
"ViewSonic was among the first manufacturers to introduce a tablet solution back in Q4 2010," said Jeff Volpe, president of ViewSonic Americas. "Since that time, we have rolled out more tablet offerings than any other provider, focusing on particular market demands."
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Click to collapse
Hmmm, wonder what tablet that was they introduced in Q4 2010? Oh yeah, the one they haven't wanted to support since 3 months after release. Sounds like their experiment failed more than HP's - at least HP was 100% behind their tablet.
Wow, that's rather brazen of them to reference this tablet and dedication in the same breath.
The press release also reads like it was written by a semi-literate intern. Perhaps their company would be doing better if they hired people who could actually read and write?
Tasteless, tactless, inept twits.
I bought the g tablet for the hardware. Viewsonic was an incidental middle man - I immediately flashed one of the community roms after purchasing (before my first full charge, even) and I haven't looked back since. I'll bet that more than 80% of all g tablet users aren't on the stock rom, and couldn't care less about Viewsonic once the warranty expires.
Where, exactly does "dedication" come into it?
All I can say is...
Pot, meet kettle.
JRowe47 said:
The press release also reads like it was written by a semi-literate intern. Perhaps their company would be doing better if they hired people who could actually read and write?
Tasteless, tactless, inept twits.
I bought the g tablet for the hardware. Viewsonic was an incidental middle man - I immediately flashed one of the community roms after purchasing (before my first full charge, even) and I haven't looked back since. I'll bet that more than 80% of all g tablet users aren't on the stock rom, and couldn't care less about Viewsonic once the warranty expires.
Where, exactly does "dedication" come into it?
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Click to collapse
Because we want honeycomb or even gingerbread drivers? They aren't pressuring nvidia enough.
Sent from my Flashback HC-TAB using XDA Forum App
It seems to me like all the pressure has come from the community devs, and Viewsonic is only ever motivated by complaints, instead of having a go-get-em, let's deliver the best product we can! attitude. I could be wrong, but tbh I am rather underwhelmed by Viewsonic.
To be fair the letter is titled with "Windows Tablet Solutions". And there was something about a Microsoft partnership... Perhaps that is why the Gtab is a red-headed, forgotten step-child.
Sent from my Flashback 7.2 using XDA Premium App
WOW.
I actually just posted in another thread about the Touchpad, as was comparing the current issues with our own GTAB issues - there are a lot of similarities here. The dead OS, lack of support and future updates, lack of source code for Android 2.3 / 3.0, which will give developers obstacles as far as hardware acceleration and other specific hardware device drivers. The only difference being is that the GTAB does at least run Froyo, wheras the Touchpad cannot run any Android version (yet).
Viewsonic shouldn't even be bringing this up - if anything else, they are lot more similar to HP than they think they are. And at least HP has owned up that they have dropped the support of the product - I even heard that users who purchased the device in the last 60 days (which is all of them) will be getting partial refunds - Viewsonic, you hearing this? At least HP is doing the right thing for their customer base.
EDIT: Just tweak their own words a bit, from their news release. Notice the similarities --
“Viewsonic's move to launch a tablet with an untested and unsupported (from Google) tablet OS appears to have presented a challenge in marketing their tablet solution. The Froyo TapnTap OS, unfamiliar to both consumers and enterprises, complicated the tablet sales process and thus deemed a failed experiment. "
VS has been ignoring all our inquiries. And yet here they are jumping at the first opportunity to take a jab at HP. This proves that they are watching and reading. They just choose not to respond to us.
This statement speaks volumes about Viewsonic. No one should have any doubt about how shady they are now.
Viewsonic's Tablet support is a joke. The fact that they took that jab at HP is completely rediculous. As mentioned before, at least HP did the right thing and has a channel open to their consumers. That's more than Viewsonic has done. And HP is offering to refund the difference between what consumers paid and the clearance price or give them a full refund. That makes me wish I had bought it instead of the GTab. That's something I'll take into consideration when making my next Tablet purchase.

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