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Got a email from Dec. 26 Sale (the Dock)
Merimobiles added shipping details. Please note that the tracking information and shipping status are shown exactly as the seller entered them.
Shipper USPS
Tracking number xxxxxxxxxxx
Shipping status Shipped
Your order has shipped. (Order#: xxxx placed on 12/26/2010)
and
Label/Receipt Number:xxxxxxxxxxxxxxx
Service(s): Registered Mail™
Status: Foreign International Dispatch
Your item left BEIJING, CHINA PEOPLES REP on January 05, 2011. Information, if available, is updated periodically throughout the day. Please check again later.
Its on the way
+1. I received the same exact message. They probably did all the orders from the 26th in bulk.
not yet
I ordered the afternoon of the 26th. I haven't received an email from merimobiles yet.
What did you guys order the Malta unit? If so why no the Viewsonic which seems to be lower priced?
Dude-They are talking about the docking station, not the tablet.
Nothing for me yet.
also ordered on 26th, no shipping info yet sob..
Also ordered that night, no email, yet
Sent from my ADR6300 using XDA App
I ordered mine on the 26th -- got an "Your order has shipped" email on Jan. 6th
I get the impression that they are working through a backlog -- but you may want to contact them to get a status JIC
I ordered my dock on 1/5/2011, so I guess that I shouldn't expect anything soon.
It looks as if they are using drop shipping for the docks. They must wait until they get enough orders to get a volume discount from the supplier. Then the supplier ships them to the individual buyer. They don't even touch the docks, but handle the sale and make a profit.
I'm with the group who got emails for the 26th. I wonder where they are now. I keep hoping to see another update.
gksmith said:
I'm with the group who got emails for the 26th. I wonder where they are now. I keep hoping to see another update.
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I order on the 27th not email received yet...
Merimobiles.com Customer Service?
... or the lack of?
I ordered mine dock on 1/3/11, order was processed and my card was charged on 1/5/11; got 2 emails to confirm that.
Since then, two + weeks later, their web site states: Order Processing(?)
No response to two of my emails, no one picks up their phone, goes to VM rightaway and no calls back from them.
Was anybody able to speak to a live person there or gotten a response to their emails?
I am sorry to hear about everyone's troubles with receiving the dock. It sucks when you pay for something and then having to wait for what seems like forever.
If you guys get tired of waiting for the one you've already paid for from this company, there are a couple of guys in the gTab forums that have ordered in bulk and are sitting on some right now. And, at least one of them ships the same day he gets the payment.
Just thought this was worth mentioning.
I paid for 2 through it2steve yesterday and he send tracking number very quickly. I think we're both in the DFW area so maybe I'll get them tomorrow?
Same here. He's quick and helpful.
I ordered 1 from it2steve yesterday, i have a tracking # today and should have by Saturday if not sooner.
I ordered 2 docks from MeriMobiles on the 26th of December as well. I sent them an e-mail last week for an update and finally received a response today. I also finally received a tracking number that the package was shipped on the 15th but that it could take 10 - 14 days to receive.
I wonder how much business this company has lost due to its lousy customer service. I was going to file a dispute with Paypal if I hadn't heard something by tomorrow.
ordered mine on the 26th I haven't seen anything They sure took my money fast though lol.
sixvoltsystem said:
ordered mine on the 26th I haven't seen anything They sure took my money fast though lol.
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Well I'll be...they just sent me the e-mail that it is on its way, their ears must have been burning.
was going to wait until the keyboard dock model was out but as shipping dates are being pushed back i might take the plunge.Whats the score with getting the dock after its released
No trouble at all it seems, but only for a short period.
You follow the instructions given here.
I did this yesterday whilst I was on the train (just got my Transformer!) and was sent an invoice yesterday afternoon, which I duly paid by bank transfer. The keyboard docks should be sent out sometime in May, and the total cost was £54.98p.
Regards,
Dave
thanks dave how you finding it , is it as good as the reviews say?
Is there ANY chance to order this tablet from UK to germany? We don't even have a release date yet and I don't care about the different charger. But there's no shop that's shipping outside UK, at least not one that offers the Transformer!?
Can anyone from UK pleaase post me a link from a UK online shop that ships the Transformer to Germany/mainland Europe?
Could you buy one of the ones on Ebay?
I was thinking about buying a couple of extra ones and selling them on ebay for those who can't get one yet.
kazamxi said:
Could you buy one of the ones on Ebay?
I was thinking about buying a couple of extra ones and selling them on ebay for those who can't get one yet.
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I would greatly appreciate that! All the devices that are on ebay right now ship from Taiwan, meaning a lot of taxes for shipping to Europe.
So if you sell the tablet for a reasonable price I'd definitely buy a device from you! Docking station from UK is worthless for me anyway, since it has the wrong layout (QWERTY instead of QWERTZ). Just PM me your ebay link if you sell via ebay, that would be awesome! Just ordered a device
Cheers
qwer23
I´m going to the US this June.
Are there any other differences than the charger and the QWERTY ( dock )?
Prices starting at USD 399 + Tax.
just ordered mine from comet coming next thursday, so does anyone know when we will be getting the keyboard from ASUS
combat goofwing said:
just ordered mine from comet coming next thursday, so does anyone know when we will be getting the keyboard from ASUS
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They are supposed to be shipping as stock comes in, from the middle of May.
Regards,
Dave
foxmeister said:
They are supposed to be shipping as stock comes in, from the middle of May.
Regards,
Dave
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gave me a choice of delivery dates earliest was next thursday and they have charged for delivery so i take it they will meet the order or i will cancel
Hi, i live in quebec city and i am on the waiting list for the transformer and the dock (ordered a lot of time after the 26th...) and i just ""got"" one from staples.ca (in a little time frame, said 5 available). So i were wondering if anyone actually dealt with ncix if i would want to cancel my tablet but actually keep the dock (im like 30th in the list?) is it possible?
And also... as for the staples 5 units in stock... should i expect a mail from staples that it just got cancelled? (maybe on monday?)
Won't cancel my order at ncix until i get a tracking no for the staples one though...
Thanks
Anyone received the transformer and keyboard bundle from Amazon.co.uk?
There were rumors that they will receive stock this week, but no news since.
i ordered it 31 March and still waiting.....i hope this week they will receive stock.
I had a chat with an amazon.co.uk rep yesterday asking about an updated availability date, after telling him that ASUS UK announced last week a very large quantity coming soon to Amazon and Ebuyer. The rep said that in their system they still have an availability date of the 1st of June. He also mentioned that the date shown on their website is the only date that should be considered by customers and that they don't endorse any other availability date announced by anyone, anywhere else. So unfortunately we can't do anything else than wait... It's a real pity as Amazon is the only online retailer delivering outside of UK at reasonable prices (Micro Anvika only accepts bank transfers in GBP and charges a small fortune for the shipping).
I placed my order with Amazon recently enough (24/4) but when word was coming out that just about every other retailer had stock I sent an e-mail to Amazon last Fri asking if they had any update on their expected delivery date. I also mentioned in my mail that Asus UK had said that Amazon were due to receive a shipment last week. The response I got was non-committal to say the least. Like many others, Amazon is my only real option for delivery to Ireland. Their response is below:
"Dear Colm,
Thank you for contacting Amazon.co.uk.
Further to your email, I apologise for the inconvenience caused.
However, I have checked our website and found that the item "Asus EeePad Transformer TF101 10.1 inch Tablet PC (nVidia Tegra2 1GHz, 1Gb, 16Gb eMMC, WLAN, BT, Android 3.0) with docking station and keyboard"is listed on our website that it will be released on June 1, 2011.
While we are confident that copies will be made available, we cannot provide more precise information about the fulfilment of the order. In light of this uncertainty, we will understand if you would prefer to cancel your order. As of yet we have made no changes.
However, please be assured that Amazon.co.uk will certainly keep trying to obtain this item for you and try to source it from wherever possible.
You may cancel un-dispatched items through Your Account, located at the top of any page of our website. Simply click on the link, enter your e-mail address and password, and click "Cancel items or orders". Here, you will be able to view your order history and cancel an order for any item that has not yet entered the dispatch process.
You would then receive an e-mail from us to confirm the cancellation.
I once again appreciate your patience and understanding in this matter.We are sorry that we haven't met that goal in this case and hope that you will give us another opportunity to prove the quality of our service to you in the future.
We hope that we have been of assistance. Thank you for shopping at Amazon.co.uk.
Warmest regards,"
Copypasta bulk for the win.
I was planning to order my TF from Amazon, but I'm thinking I might just save myself the hasstle and pick one up in PC World, if they ever stock the 32GB version.
I am thinking that Amazon.co.uk have to ship on June 1st or else lose practically all preorders they have received.
If you are going to postpone a dispatch date by that long then you would want to be fairly certain that
you are going to do things right the second time.
2 more weeks and we should have it on our doorsteps or the sh*t hits the fan for Amazon.
Place your bets
I see that now the pad only version is in stock on amazon.co.uk
So if you want pad only... get it while it lasts
I need to wait a little longer for the bundle. I am dissapointed by amazon on this order.
I have some massive light bleed and unbalanced speakers. Also sometimes the charger doesn't work for some odd reason.
I'm considering RMA'ing this back to Asus. This item was actually fairly new I think because I received it around 5/13 after TigerDirect received a shipment but apparently the issues weren't ironed out.
I'm thinking I should maybe wait until middle of June at the minimum before trying my chances with an RMA because they may not have issues sorted out. What I'm actually curious about is what the RMA process entails?
What do they send back to you? Has anyone had their TF repaired not replaced? Or do they only replace them?
Also do they only send you a unit back or do they send you a brand new TF in a sealed box? I'm a little hesitant about sending a unit in and getting a unit back without a matching box (OCD).
im on the same boat i want to know the experience of someone because i broke my lcd and im doing a rma for repairs...
Why deal with them? I heard it'll take 2-3 weeks to get it back and they make you pay to ship there. Just go to your retailer and get it replaced that way.
I have some experience with RMA. My display went dead and I could only access my TF via the HDMI port. It was a little trouble preparing the device for RMA because I had a custom kernel and custom ROM running
I was also a little concerned because you don't read a lot of good things about ASUS RMA on the web (just google for ASUS RMA). But my experiences were rather positive.
Important note: Write down your S/N before you send in your device, you might need it later to track your repair status!
After I contacted their support I got an email where I should describe the problem. After I explained my problem, I got another email with a return form and a form to describe my problem again, this one was sent in with my device. Besides that, I got a repair number.
I sent in my device (only my device, no charger or cables or other accessoiries) in the original box with the return form and problem description and could track my repair status with the repair number or Serial number on rma.asus.de (If your repair number doesn't work, use your S/N or contact the support, the repair number seems to change when the device arrives for repairing. They forgot to mention that )
The shipping was rather slow, but after my TF was delivered, it took them exactly 3 days until it was on its way back to me, and another day until it arrived. The display was fixed of course, and the newest firmware update was installed without deleting my data.
As you can see, they don't replace it if not necessary, they repair it. And it is quite easy and fast.
Hope I could help you a little bit.
Regards
qwer23
edit: since I'm from Germany, all this info is about the German ASUS RMA, of course. I don't know how reliable they are in other countries and regions.
I don't know about others but for me, because I can't?
TigerDirect has a no returns/no exchanges policy.
akarol said:
Why deal with them? I heard it'll take 2-3 weeks to get it back and they make you pay to ship there. Just go to your retailer and get it replaced that way.
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I can't confirm this, read my post above. But on the other side, I'm from Germany, I don't know how reliable ASUS RMA is in your country.
Tubular said:
I don't know about others but for me, because I can't?
TigerDirect has a no returns/no exchanges policy.
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Did you even try?
http://www.tigerdirect.com/sectors/help/return.asp
Not trying to sound rude or anything. It's right there on the bottom of the page.
akarol said:
Why deal with them? I heard it'll take 2-3 weeks to get it back and they make you pay to ship there. Just go to your retailer and get it replaced that way.
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in some cases you can't. i bought from tiger direct and it clearly states that all rma's go directly back to asus for whatever reason. luckily mine is in good shape
DKYang said:
Did you even try?
http://www.tigerdirect.com/sectors/help/return.asp
Not trying to sound rude or anything. It's right there on the bottom of the page.
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The Asus is special. TD has the following restriction on them.
This Product Has Limited Exchange Privileges.
Only defective exchanges for identical item within 30 days of purchase permitted on this product. After 30 days, please contact the manufacturer at: (888) 678-3688.
Since the OP got his in early May he would definitely have an issue returning in the middle of June.