Hi guys!
I am not that kind of guy who keeps opening the battery cover and memory card cover too often, but this time i had to open it to change the new SD card that i had bought. When i tried pulling the memory card cover, it was not coming out. After giving it a little extra pressure it opened up but to my shock it cracked a little in the middle...damn, how can the cover be so delicate ??? Now my memory card and Sim card cover is cracked right in the middle and might split into 2 anytime and it looks ugly too. My mobile is just 3 months old does this fall under warranty ..? *I really hope it does* If not where can i buy this. I am from India. Thanks
option 1 - http://shop.ebay.com/?_from=R40&_trksid=p5197.m570.l1313&_nkw=inspire+door&_sacat=See-All-Categories
option 2 - beg your provider, as long as you still have it they should replace it. they know the battery door is hard to take off and replace those so why not the other cover.
davebu said:
option 1 - http://shop.ebay.com/?_from=R40&_trksid=p5197.m570.l1313&_nkw=inspire+door&_sacat=See-All-Categories
option 2 - beg your provider, as long as you still have it they should replace it. they know the battery door is hard to take off and replace those so why not the other cover.
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Click to collapse
Thanks for the reply mate. I have already written to them. I might get a replacement soon
Hi,
I would suggest contacting HTC. I broke my cover two times, and called them.
They made a support ticket for me. I uploaded 2 pictures of the covers and got a new one for free within 2 days.
This shouldn't be your fault. HTC made the covers far too tight. I hope this helps.
Edit: I see that you've already contacted your provider and/or htc.
MrBull3T said:
Hi,
I would suggest contacting HTC. I broke my cover two times, and called them.
They made a support ticket for me. I uploaded 2 pictures of the covers and got a new one for free within 2 days.
This shouldn't be your fault. HTC made the covers far too tight. I hope this helps.
Edit: I see that you've already contacted your provider and/or htc.
Click to expand...
Click to collapse
Yes bro, i have managed to send them a mail from their website with a few pics. I got a reply from them asking me to get a replacement from the nearest service center. Thanks
MrBull3T said:
Hi,
I would suggest contacting HTC. I broke my cover two times, and called them.
They made a support ticket for me. I uploaded 2 pictures of the covers and got a new one for free within 2 days.
This shouldn't be your fault. HTC made the covers far too tight. I hope this helps.
Edit: I see that you've already contacted your provider and/or htc.
Click to expand...
Click to collapse
Hey. I broke both my sim and battery cover on my dhd. I stupidly threw them away before contacting htc and they won't replace them without pics. Right now I'm holding my battery in with black tape. I would really appreciate someone sending me photos of their broken ones so I can use them to get mine replaced by htc uk. I hope someone can help.
Sent from my Motorola Startac running Atari 2600 software!
I did exactly the same thing the first day that I got the 'phone,when I took it off to put a the sim' in!
Well i have spare battery and sim covers that i can sell if anyone is interested, Though my sim covers do have the orange logo on it that i've been told can be taken off with some soft water sanding.
If anyone wants one just send me a pm
Related
MY HTC Desire HD sim cover crack when I use it at first day. It is too soft and so fragile. I go to HTC Care center (Singapore) and ask for service, they quote me 100 SGD(76 USD). That is 12% of whole phone cost. That is ridiculous!!! That is not all of it. They request me to let them have the phone for 3-5 days just to fix it. It is just a user replaceable cover. What a lousy service.
kentlee79 said:
MY HTC Desire HD sim cover crack when I use it at first day. It is too soft and so fragile. I go to HTC Care center (Singapore) and ask for service, they quote me 100 SGD(76 USD). That is 12% of whole phone cost. That is ridiculous!!! That is not all of it. They request me to let them have the phone for 3-5 days just to fix it. It is just a user replaceable cover. What a lousy service.
Click to expand...
Click to collapse
thats ridiculous! wait for china ones on ebay...
On french HTC site, there's some for 22€.
I find this is really expensive, but better than 76$.
I'm also waiting for a cheaper chinese one.
twipeep said:
On french HTC site, there's some for 22€.
I find this is really expensive, but better than 76$.
I'm also waiting for a cheaper chinese one.
Click to expand...
Click to collapse
Thanks. That is much cheaper1!! But delivery will be a problem.
Unbelieveable...how difficult is it to just put on the cover? maybe they just wanna play around with a new toy (the Desire HD)?
Lol... I don't know...
I wanted to change this liitle piece of plastic because I have my carrier's (Orange) logo on. I'm french, so delivery is not a problem for me. But I think I will try some acid to remove this ugly logo !
Watch on the american website, maybe they have some too !
Well there are two options:
You can glue the cover and put silicon cover the back of the phone and wait for Chinese ultra cheap parts
Or wait for the beginning of the January when it seems to me that a lot of shops will receive official spare parts. For instance here you can preorder it for 19 pounds:
http://www.htcdirect.co.uk/index.php?main_page=product_info&cPath=2_73&products_id=998
my brother called HTC service and said his sim cover was loose. They noticed it as a incident and within a week he got a new sim cover with the mail for free. I'm living in the Netherlands.
Sent from HD2
Sent from HD2
I dropped my desire and destroyed my sim cover an screen HTC replaced the screen and sim cover for 70 gbp which always relates the same amount in usd,
kermez said:
Well there are two options:
You can glue the cover and put silicon cover the back of the phone and wait for Chinese ultra cheap parts
Or wait for the beginning of the January when it seems to me that a lot of shops will receive official spare parts. For instance here you can preorder it for 19 pounds:
http://www.htcdirect.co.uk/index.php?main_page=product_info&cPath=2_73&products_id=998
Click to expand...
Click to collapse
Ya, look like I have to wait. Shipping fee from UK is too expensive. I live in Singapore. Look like HTC Singapore have the worst service. The reason they give is they not making profit from it. WTH.
mikecoffee said:
I dropped my desire and destroyed my sim cover an screen HTC replaced the screen and sim cover for 70 gbp which always relates the same amount in usd,
Click to expand...
Click to collapse
I wish HTC Singapore have such reasonable price.
henv said:
my brother called HTC service and said his sim cover was loose. They noticed it as a incident and within a week he got a new sim cover with the mail for free. I'm living in the Netherlands.
Sent from HD2
Sent from HD2
Click to expand...
Click to collapse
Thats is a good reason, but I doubt HTC Singapore will do that.
Below is my support reply from htc :
Me: My HTC Desire HD sim card cover broken. It is so fragile, it made of soft plastic. It is my first day using it. How I suppose to get a new cover?
HTC : Thank you for contacting HTC.
With reference to your query, we would suggest you to back up all your data first and bring your phone with the receipt to our care center in Singapore for servicing. Our engineer will help you to check and fix your phone.
Me : I go to singapore care centre and ask for help. They say comestic issues is not cover by htc. The charges for replace a small plastic cover is 100 sin dollar, which is 12% of a new phone cost. That is ridiculous. And worst case more they need to hold my phone for three to five days just to replace a user replaceable part. I feel so frustrated with this kind of service. I like htc product so much but this had failed me.
HTC : We are really sorry to hear that. Hope you can get your phone fix asap.
Thank you for your continuous support of our products and services. Should you require further assistance, please do not hesitate to contact us again.
We look forward to be of service to you again.
Me :That is the only replied you can give? That is not helpful at all!!!
It is too expensive for a small plastic cover!! And this had been know issues for many users. And other country users get the free replacement. How come Singapore users cannot get free replacement for that?
http://www.htcforums.com/desire-hd/6672-htc-desire-hd-*-replacement-sim-card-cover-*.html
HTC : Please understand that we are not trying to make profits by raising the price of the parts. All we will earn is the labor charge to pay the engineer. And due to the cause of the damage is not covered by our company's warranty statement (actually any mobile phone company will consider this situation as out of warranty case, I should say), it will be really difficult for us to provide any discount to you without a proper reason. We really hope that we can help to repair your phone and make it to be of service to you again, but still we have to take our budget into consideration.
We are quite sorry for any inconvenience it may cause and thank you for your consideration!
Me : I cannot understand. You mean labor charge for put on the cover??? You gonna be kidding??
HTC UK website is selling it at 32 Singapore Dollar and willing to ship to customer.
It is just a cover that anyone, even child know how to put back!
mikecoffee said:
I dropped my desire and destroyed my sim cover an screen HTC replaced the screen and sim cover for 70 gbp which always relates the same amount in usd,
Click to expand...
Click to collapse
Using what exchange rate?
Today's is £70 = $110.62
So far nothing? I broke my cover on the first day too =/
30 January on HTC's Website...
check on expansys.com.au -> $27-27 AUD
Probably we should lodge a complaint to HTC HQ..
I got a replacement phone this from my provider as my screen developed a fault.
Before the courier arrived I took the battery and sim cover off the old one as I knew they wouldn't notice. New phone arrived. Now I have a spare sim and battery cover.
If anyone is desperate pm me and we can sort something out.
Sent from my Desire HD
tids2k said:
check on expansys.com.au -> $27-27 AUD
Click to expand...
Click to collapse
http://www.expansys.com.au/zoompic.aspx?i=206147
Is it just me or that cover doesn't seem to have the antenna pins on it?
Sent from my Desire HD using XDA App
I called HTC after dealing with tech support about poor signal quality and was refereed to repair. I gave them all my info and told them that I have read that many people with poor signal quality have had improved signal with a new back cover and asked if I could get a new one and she told me that 1 of each accessory is covered under warranty. I didn't ask what all the accessories are because I only needed the back cover. I wonder what exactly is covered.
Charger, battery, usb cable, back cover, headphones
Sent using two tin cans and some string.....
This topic has been covered many times. They will replace each once within the first year of purchase.
dubie76 said:
This topic has been covered many times. They will replace each once within the first year of purchase.
Click to expand...
Click to collapse
Sweet. I didn't see it. I don't have any of that stuff other than the battery but I don't need it. I certainly am not going to abuse the system but I think it's important that people know they don't have to make up stories about peeling back covers. Just ask for the part and it's covered. The HTC lady kinda jumped at the opportunity to make me happy.
I-ll go to Vodafone today with same problem. Signal and creacky back cover. I hope won't take 10 working days.
Sent from my HTC Sensation Z710e using XDA App
hjkl;' why no delete?
I could use a new battery cover. My phone fell and the edges got dented.
Also, wouldn't mind getting a second battery so I don't have to buy one.
Sent from my HTC Sensation 4G using XDA App
i droped mine on Vodafone store today. the best news are : the phone is under warantee for 24 months when you buy it from Vodafone so its enough time to fix my signal. i mean i-ll send it on 20 times if is necesarry but i dont accept a smartphone what cost 10 times more then Vodafone V858 to be owned by V858
back cover
back cover is on back order because to many people are creating htc system!!!!! I have to wait!!!! I woulder if they would cover sd card to!!!!
hjkl;' why no delete?
i`m on Vodafone Ireland
its 24 months anyway
my problem is : i want signal issue fixed
when you see a 30eros phone having 2-3 bars EDGE signal on low signal area and your 500euros phone have NO SIGNAL .... its frustating
if HTC have a problem i wont agree to use my monney for testing
I mailed the support in Sweden and told them that my backcover have started to become creaky, they said I should send it to the reseller so they can repair it.
I've seen some people getting replacements by just asking, should I stand on myself so I can get a replacement backcover?
Maybe referring to some part of the warranty agreement?
so ..
if you want that for the monney you payed its no problem
my opinion its ... htc was traying hard to get Sensation on the market
was Pyramid first and supose to come with 15 Megapixels camera but they got a problem with that camera and was renamed Sensation and come with the same camera what Desire HD have i think
another think is they want to emploee an RF Specialist (RF=Radio Frequency)
so at any time i-ll get 2-3 cheap phones with me and i-ll enter to an area/elevator/basement shops and i-ll prove HTC Sensation is the first phone who lose signal when another phone have 2 bars signal and you verry confortable can have a phone call. Until HTC Sensation will have an decent signal, mime will be sent to warantee so manny times will be necesary
i have over 5 phones (N95, E51, E52 Vodafone Smart and an LG) so i can wait for a good htc sensation
PS: https://secure.htc.com/ca/fr/about/careers/senior-rf-design-engineer/146
@Lullebulle you go to your network representative and tell them what is the problem i think they will colect the phone and sent it to HTC after
Hmm...seems they are having issues with getting the back cover shipped. I was supposed to get my replacement by yesterday at the latest, but it's being held up at customs for whatever reason. Just something I thought I'd share.
Which number do I contact to get the back cover? I actually need one but it's not so dire a situation that I can't wait for the back log. Just glad I don't have to send back the entire phone which I haven't had for a week just to get a back cover that fits properly.
Thanks
contact info
deutscher3891 said:
Which number do I contact to get the back cover? I actually need one but it's not so dire a situation that I can't wait for the back log. Just glad I don't have to send back the entire phone which I haven't had for a week just to get a back cover that fits properly.
Thanks
Click to expand...
Click to collapse
Can someone post the contact info please, did you call htc or did you call t-mobile(USA) ?
i dont know the htc USA number you can find it on htc.com support section, but i think you should contact t-mobile first if you got an phone from them
regards,
re: back cover
I just received my back cover today, it took them a week. -- Ijust made a story just to get a spare back cover as at that time I was thinking of using the phone naked but got a case-mate 'barely there' instead, So, I now have a spare cover.
derkie said:
I just received my back cover today, it took them a week. -- Ijust made a story just to get a spare back cover as at that time I was thinking of using the phone naked but got a case-mate 'barely there' instead, So, I now have a spare cover.
Click to expand...
Click to collapse
Lol what did you say and who did you call?
SirMario87 said:
Lol what did you say and who did you call?
Click to expand...
Click to collapse
Called HTC Support UK +44 1279 206906 , advised them that I just noticed that my back cover is not catching the locking mechanism. The advisor made a ticket and the next day I received the confirmation from tech support that they're sending me the replacement cover quoting the support ticket. here's the pic..
Hi,
My battery cover and the SIM / micro SD cover, get pretty loss..
Probably because of the over use...
Any way.. I was looking for some replacement parts, but all I found was very expensive.. (about 20 box for full set..)
Can you help me find please some cheap parts?
I don't really care that they wont be original and be Chinese..
I'm looking for only battery side cover, and the bottom SIM slide cover..
I don't need the flash cover but if its part of a fine full set deal then bring it on..
Thank you,
Yarden.
Sent from my Desire HD using XDA App
Have you tried ebay?there are allways spare parts for sale .
sent from my rootin tootin REVOLUTION DHD
Yes I did, but they all so expensive..
That's why I needed your help..
mcjordan92 said:
Yes I did, but they all so expensive..
That's why I needed your help..
Click to expand...
Click to collapse
http://www.ebay.com/itm/RH2-SIM-Car...475078?pt=PDA_Accessories&hash=item27bae7c186
Combination pack I believe
Ebay is definitely worth checking - here in the UK, i got a replacement battery cover for just under a fiver.
Depending on the age of your device, you could also try sending a polite email to HTC support. A while back, I sent them message about my SIM/SD cover being loose, and they sent me a replacement at no cost to me. Took about a fortnight.
Official pricing for these parts (I've seen upwards of £15) can be quite extortionate...
http://www.ebay.com/itm/OEM-Antenna...583?pt=LH_DefaultDomain_0&hash=item415a181b7f
Try this maybe it helps
R3dF1v3 said:
Ebay is definitely worth checking - here in the UK, i got a replacement battery cover for just under a fiver.
Depending on the age of your device, you could also try sending a polite email to HTC support. A while back, I sent them message about my SIM/SD cover being loose, and they sent me a replacement at no cost to me. Took about a fortnight.
Official pricing for these parts (I've seen upwards of £15) can be quite extortionate...
Click to expand...
Click to collapse
Really?? You talked to HTC and they sent you replacement?
How'd you do that?
And yes I am pretty sure my device is still with the warranty..
Can you please explain how'd you do that and what I need for?
and also, thanks every one, but I think I found something for about 4.5 USD..
mcjordan92 said:
Really?? You talked to HTC and they sent you replacement?
How'd you do that?
And yes I am pretty sure my device is still with the warranty..
Can you please explain how'd you do that and what I need for?
and also, thanks every one, but I think I found something for about 4.5 USD..
Click to expand...
Click to collapse
Thinking back, I remember submitting a polite request via their support webpage, stating that my SD/SIM cover wouldn't stay in place, and asked about obtaining a replacement. I didn't actually demand anything, and they just sent out a spare.
http://www.ebay.ca/sch/i.html?_nkw=htc+desire+hd+antenna+cover
My desire hd back body is bend as it fell down. where can i buy back body and flash lid as they are damaged I came across full back body housing costs 28 us dollars and its chinese I think so. In some online websites they have stated as original and few as OEM, which one should I buy.
Here one local repair centre person said if we buy chinese they might not fit correctly/exactly here and there might buldge or wouldnt fit part in appropriate position, since its too costly can any one help me by suggesting to get correct one! thanks. am from India.
If it says OEM the quality will be good as the original.
I just bought SIM and battery doors OEM in few bucks and the quality is great
I bought replacement battery and sim cover cheap from Amazon
Sent from my HTC Desire HD using xda app-developers app
You can try some China sites like www.dealextreme.com and www.focalprice.com
Guys, I know someone had this problem before but I could find any resolution so I thought I'd ask if anyone has any ideas.
I bought an inFuse new off ebay. Unlocked it and have used it with Miui for about 4 months. Wonderful phone. Then did a real stupid thing. I inserted a micro Sim in a holder to test it. It worked but on trying to remove it the Sim slipped out of the holder and the holder must have pulled out one or more of the pins under the metal sheath. Now all I get is No Sim Inserted. I bent back the pins that were bent at the front and I can see 3 which now look OK. The back ones seem to show only one. I'm guessing there should be three.
I checked on line and eBay to see if it is possible to get a replacement module but seems like no. Also every Samsung phone seems to use a different module.
I'm screwed I guess. Anyone had this problem and solved it? Obviously I never bought it through AT&T so I can't try for a warranty repair. Any ideas gratefully accepted.
Thanks
looks like you will be doing sugery get your tools out and a magnifying glass!!
I had the same issue, and carefully bent the pins up like --/ then pushed my sim against the pins and into the holder so that it bent them back and made good contact with my sim. This held for a while until I tried to put a different sim in and then it no longer was making good contact. Jammed a tiny piece of paper behind my sim and it held until my replacement came in.
Hope that helps!
Also if anyone ever needs to do a warranty replacement on this issue I suggest you skip all the bull**** about the sim and tell them the damn thing wont boot. I went through so many ATT warranty morons and they always blame the sim card before defaulting to "its damaged and we cant cover it". Brick it!
Did u register the phone on Samsung.com ? It happen to me also that same stupid thing so I send it back to samsung and they fix it for free of course I was whit out a phone for like 2 weeks since I didn't have a back up phone lol
Sent from my SGH-I997 using xda premium
Do any of the other Samsung phones have this issue?
Guys, thanks for the replys. Yea back to samsung seems to be the only answer. I didn't rgister it but Ill try to do it now.
Not sure if other Samsung phones have this problem. I've looked at a bunch of replacement sim holders for other Samsungs and they all seem to be a better construction. The metal cover is much smaller and shows both rows of contacts. Also the pins look sturdier and look like it would be darn hard for them to get "picked up" but the sim adapter. The sim holder in the inFuse looks like a pretty poor design.
Did you buy it new? If you got it used maybe att will still swap it out. The warranty transfers.
Guys,
just an update on the broken sim card holder. Well unlike most other Samsung phones, the simcard holder is not a separate component on the infuse. Had the infuse been a Galaxy S etc then 10 bucks for a new bit and bingo, we are away. The infuse has everything surface mounted to one motherboard. In the end I bought a broken screen infuse and just did a heart transplant. I was traveling overseas when I bust the card holder and Samsung in 2 countries couldn't fix it because they didn't have the bits as the phone wasn't sold in those countries. In the end rather than return the phone to Samsung in the US and "lose" it for Lord knows how long I just bought a scrapper off ebay. Took me about 30 minutes to do the swop and unlock the new board.
Working like a dream again and I must say I missed it........
Happened to me a while back and I made a thread on it. was able to just swap it out at a warranty center
anyone knows where to get genuine battery....
Replaced mine twice.... twice for a fluuuk...
Need genuine 4000mha....
The same here, left with broken back glass during removing the second fake battery.
Please share if you know any trustable resource for the genuine battery.
abifar said:
The same here, left with broken back glass during removing the second fake battery.
Please share if you know any trustable resource for the genuine battery.
Click to expand...
Click to collapse
My second attempt cost me 25 euro worth in battery...from reputable seller...got refund....but when installing i applied extra layer of glue and sealant.... now i will need hammer to get it open again...
And i found the source
I emailed them...they are saying that they are samsung official supplier...
Portugal tho
https://www.novexa.pt/mobile/en/bat...SjGf06HtI162WFEz-X53q2W0navtA5mBoCk1UQAvD_BwE
Edit: i broke the back glass on first attempt...13 euro for new..so not that bad...and i did change usb port as well....as i had silent notification usb connected/disconnected aka burned few pins.... overtime...known issue...
My battery last now 2.5h screen on time..at its best...so waiting for the portugal one..
Why didn't you ring up Samsung ? i am sending mine in today, they are replacing the battery for free! As you do know Samsung give free 2 year warrany!
N1NJATH3ORY said:
Why didn't you ring up Samsung ? i am sending mine in today, they are replacing the battery for free! As you do know Samsung give free 2 year warrany!
Click to expand...
Click to collapse
1. Sending it to samsung? For free. .? Well well its hard to believe... posting something in this pandemic here can take ages and it can even get lost...what usualy take day can turn to weeks/months...
2. I am not ready for being without phone for month or two... and i dont have spare phones lying
Sorry but sending the phone its not an option for me
Hunteres said:
1. Sending it to samsung? For free. .? Well well its hard to believe... posting something in this pandemic here can take ages and it can even get lost...what usualy take day can turn to weeks/months...
2. I am not ready for being without phone for month or two... and i dont have spare phones lying
Sorry but sending the phone its not an option for me
Click to expand...
Click to collapse
Yes sending it to Samsung what's so hard to believe about that ? They use PDP postal service!
They took the phone monday gone should be back friday with a brand spanking new battery!
Did anyone find a Genuine Note 9 battery here in the UK? Ive just ordered and receiving one from a UK company, but I'm not convinced its genuine.
I purchased from a company called RepairOutlet
Also does anyone have any tips for not breaking the back cover
Thanks
ive been using https://www.replacebase.co.uk/ for many many years for oem parts and they have always been really good and the customer services always present.