[Q] Should i send it back, or is it normal? - Nexus S Q&A, Help & Troubleshooting

Hey, i just got my phone back from service, because i sent it in and they replaced my display --> now its even worse
i have a i9023, so its a SLCD
should i send it back??

Does it do anything besides.... black? bootloader? download? connect to pc?

Depends what you're asking.
If it's stuck at that screen, the no it's not normal. If you wondering about the back-light, then yes it is normal.

Looks like LCD bleed. Send it back cozy its not done right
Sent from my Nexus S using XDA App

oh sry, i mean the display, everything works, but on the picture you can see that some yellow "forms" are on the left side

Not normal. They didn't do it right.

Ah, didn't notice the yellowish splodges before, not normal.

Related

check your inspires...maybe bad device

so after a week of wondering why my phone was off when i took it out pocket, i figured it out. for some reason if i push on the middle of the lcd and the middle of the back, the phone turns off! with little to moderate force. tried it on my friends inspire and it did the same thing. now i know not every inspire has this problem but test yours to find out.
no problem here
How hard are you pushing on it? I'm too afraid to apply force to it but I've never had any issues with mine turning off.
Sent from my HTC Desire HD using XDA App
akira02rex said:
How hard are you pushing on it? I'm too afraid to apply force to it but I've never had any issues with mine turning off.
Sent from my HTC Desire HD using XDA App
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Click to collapse
with very little to average force. its only in the center on mine... just wanted to let you guys know.
I just tried it pushing kind of hard. No problem here and it was right dead in the center although I did just get a new inspire through warrenty yesterday. So maybe its just the first couple of them
I would guess that it's a loose battery connection. Pushing it as you do is likely flexing it enough to break contact. Mine doesn't do this.
No problem here either.
It might be loosing battery connection just like Gene said.
Mine doesn't do this. Did u check how secure the battery cover was?
Sent from my Desire HD using XDA Premium App
Well I haven't had my phone for more that 30 days so I'm going to take it into at&t and have them replace it.
Sent from my Desire HD using XDA App
Also I don't even think the phone turns off! When I push it the screen goes off but I cant turn it back on via the power button. I have to take out the battery and put it back in. Also when it turns off, I tried connecting my charger. The orange light came on but the screen never does.
Sent from my Desire HD using XDA App
has anyone noticed the little dots on the screen (under the glass) in the sun? I came from the galaxy S and i know it's AMOLED so i'm just wondering if that is normal on LCD?
It has to be out in the sunlight with the screen off to see them..
elijahblake said:
has anyone noticed the little dots on the screen (under the glass) in the sun? I came from the galaxy S and i know it's AMOLED so i'm just wondering if that is normal on LCD?
It has to be out in the sunlight with the screen off to see them..
Click to expand...
Click to collapse
This is normal
elijahblake said:
has anyone noticed the little dots on the screen (under the glass) in the sun? I came from the galaxy S and i know it's AMOLED so i'm just wondering if that is normal on LCD?
It has to be out in the sunlight with the screen off to see them..
Click to expand...
Click to collapse
Yeah its normal
Sent from my Desire HD using XDA App

Flicker screen

Anyone have their screen blink/flick on startup, on when you see sense rings for unlock. This doesnt happened all the time but you will notice it once awhile.
Is this hardware issue or software? Its not custome Rom I'm running. I tested out other and it sometime occur. On HTC One X it mention about this also.
Any input would be helpful. I don't like to flash Rom all over too see what caused it.
Sent from my HTC VLE_U using Tapatalk 2
I had an issue with Apex launcher. Every time I would select a folder on the home screen, the screen would pixilate, tile and flicker, not in that particular order. I uninstalled Apex and now everything is fine.
I read that the type of screen used on the One S has a type of matrix pixel or something that can be seen by a trained eye. Could that be what you are seeing.
hTc One S
I've been testing with this flickering. It noticeable if I restart my phone and look at the screen before the "sense ring" pop up. The screen will flick once. This occur on stock, custome Rom so I might think the hardware is acting up. This issued is known on HTC One X.
I restore back to stock Rom and move between app it also flick. Messed with brightness seen to help, but once I select auto brightness it come right back.
Man I'm not happy
Sent from my HTC VLE_U using Tapatalk 2
Talked to Htc rep. they might consider the display went bad. Usually, the screen shouldn't blink. Even when I reopen an app..it still flicker and turn black screen.
Next steps called back Tmobile and demand a exchange because I'm not happy with my $600 phones..that blink like strobe lights
Maybe I should never buy the first patch that released on launch day. LOL
Sooo... mine started doing something weird this morning...
Is it anything like yours is doing?
https://www.youtube.com/watch?v=PrW9xwdGd38
Aydthird said:
Sooo... mine started doing something weird this morning...
Is it anything like yours is doing?
https://www.youtube.com/watch?v=PrW9xwdGd38
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Click to collapse
That is worst then mine. My just blink sometime.
You should get a replacement. That is a bad backlights
Sent from my HTC VLE_U using Tapatalk 2
x1tyme said:
That is worst then mine. My just blink sometime.
You should get a replacement. That is a bad backlights
Sent from my HTC VLE_U using Tapatalk 2
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Click to collapse
Well it was weird, it was fine last night, even had done a backup on clockwork. took it off the charger this morning and restarted it. looked at it later and half the screen was like that. I restarted the phone again and it only did what you saw, tried restart couple times still came back but later on as I was finally leaving home I was texting someone and it just went away?? tried restarting it again nothing... not coming back?? no idea why. I did see on youtube another person with a one X doing the full screen like that, SCary.
I would return it but I'm rooted 2 months in and had to buy from someone else's upgrade so I'm not even sure what they'll tell me if I take it to the store or talk to HTC
I got replacement from T-Mobile since there 90 days exchange warranty and guess what? My screen still does it. I went ahead called HTC for advice and rep. Told me it just parts of O.S.
For yours side, if you sent to HTC for a repair. They might check if you tamper with phone and will charge extra :what:..
Hopefully it won't do it.
Sent from my HTC VLE_U using Tapatalk 2
only once in a while, when on lowest brightness, the screen would flash up very bright, after pressing the on button but than goes back to set low brightness.
Don't have an Issue like in your video
I've reverted the phone back to stock, not only does it still do it, but it was doing it while on the restoring mode. I've called T-Mobile, they are sending me a new phone. Unfortunately now I will be getting a refurbished phone. Pretty unnoying.... Hope its not defective too in some ways.
Sent from my HTC VLE_U using XDA
my screen will have a black square in the top left that will occasionally flicker only on the home screen when I swipe through. Does anyone have this specifically? Really hope there is a fix, it is quite an annoyance.
mattmann95 said:
my screen will have a black square in the top left that will occasionally flicker only on the home screen when I swipe through. Does anyone have this specifically? Really hope there is a fix, it is quite an annoyance.
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Click to collapse
Nope, that's all you.
On an other hand, my phone is only getting worst every morning I wake up.
Sent from my HTC VLE_U using XDA
Aydthird said:
Sooo... mine started doing something weird this morning...
Is it anything like yours is doing?
Click to expand...
Click to collapse
I have the same issue, but in a bigger area. I noticed that it happens when the screen is too cold.
First time it happened was when I was taking some pictures outdoors and it was under 0°C and snowing.
Second time also outdoors, strong cold wind, but above 0°C.
Don't know if this is really the cause, but it always happens under these conditions.
victinlauria said:
I have the same issue, but in a bigger area. I noticed that it happens when the screen is too cold.
First time it happened was when I was taking some pictures outdoors and it was under 0°C and snowing.
Second time also outdoors, strong cold wind, but above 0°C.
Don't know if this is really the cause, but it always happens under these conditions.
Click to expand...
Click to collapse
Mine originally started on a random morning, I live in Cali and phone usually on my bed so granted it's not under the blanket I'd imagine it stays fairly warm at nights. tho I had touched the screen with wet hands before and I've always been curious if that would have done it. I did since get a replacement which I haven't babied as much as the original one, it's been few months and seems to handle itself fine now (crossing fingers).
But if it happened once, it will happen again, mine came and went couple times, here is couple vids of the way it got... but eventually instead making a transparent gray, it was a full shade of it blocking that half of screen that wouldn't go away.
https://www.youtube.com/watch?v=cUM1FiLeb0c&list=UUvGuDLwvPLcA79xqQvL_OHA&index=7
https://www.youtube.com/watch?v=zM8rZc1_Pbk&list=UUvGuDLwvPLcA79xqQvL_OHA&index=1&feature=plcp
https://www.youtube.com/watch?v=21OaktvRsWU&list=UUvGuDLwvPLcA79xqQvL_OHA&index=6

Black Screen on Motorola Droid 2 Global

Hi,
My Motorola droid 2 global is black screen on my droid. I can receive calls, I get email as I hear the notifications, the screen reacts to touch as it vibrated when I drag across the area where the unlock slider is.
When i was playing with it, I noticed that under very bright light I can see the screen. I managed to take few screenshot, which automatically loaded to my picasa, and when when I opened them,. the screen, with all the icons was visible.
Has my LCD display gone bad? But, i was buy lcd to replace them,
I've tried to solve the issue with a battery pull, reser, restart etc but nothing seems to work. I also played with the brightness setting under a very bright light and nothing happened.
Please help
Seems like a hard ware issue. Did you rsd to complete stock? I would try that as the last thing if not already done and if it's still black it's hardware related.
Sent from my HTC6435LVW using xda premium
Jaggar345 said:
Seems like a hard ware issue. Did you rsd to complete stock? I would try that as the last thing if not already done and if it's still black it's hardware related.
Sent from my HTC6435LVW using xda premium
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Click to collapse
thanks you sir.. may be flex cable ribbon has broken.. i will try to change the cable ribbon
thank you so much
i think its more likely the LCD
Sent from my XT862 using xda premium

[Q] Do I Need A New LCD?

Hello.
My wife's T-Mo Sensation 4G started having screen troubles a couple of weeks ago. The screen basically wouldn't turn on, and if you unseated the battery and stuck it back in, you'd see backlight bleed, particularly in the lower left corner, before even turning it on. After some fiddling, the screen sort of came back, first with some vertical banding, and then more normally. Sometimes it looks blotchy, and it almost always flickers, even if auto-brightness is off and set to high. It varies between looking washed out and overly-contrasty. At least once it went black looking like a blob was migrating across the screen.
It went out again last night and is sort of back now, but with the same set of problems. I disassembled and re-seated the LCD cable on the motherboard, but still the same.
Does this sound like an LCD/backlight problem, or something else? If it is likely the LCD, I'd buy a preassembled digitizer/LCD and replace it. If it sounds like something in the system, I'd probably just get her a new phone.
Also, if it is the LCD, anyone recommend a good reseller? RepairsUniverse? Another? Thanks
ddi you try this method?
http://forum.xda-developers.com/showthread.php?t=1239238
rzr86 said:
ddi you try this method?
http://forum.xda-developers.com/showthread.php?t=1239238
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Click to collapse
Fiddled with that thing once, but no, not really. I'll see if I can't rule that out or in. Thanks.
Odd, though, that I never have that problem with my Amaze, even with the back off completely.
JimDandy68 said:
Fiddled with that thing once, but no, not really. I'll see if I can't rule that out or in. Thanks.
Odd, though, that I never have that problem with my Amaze, even with the back off completely.
Click to expand...
Click to collapse
Also, note that I didn't say anything about screen unresponsiveness. All problems seem to be with the actual display (LCD) and/or backlight, not the digitizer.
I'll also try the discharge process, though.
EDIT: I'm seeing now that there's a distinct, permanent blotch extending most of the way across the middle of the screen and I still see faint vertical banding, too. This is after adjusting the grounding contact.
I guess I'm leaning toward it's a bad LCD, but still looking for feedback before I plop down the money and try that fix.
Any suggestions for LCD/digitizer supplier?
Sent from my HTC_Amaze_4G using xda app-developers app

Nexus 5 screen died today + dangerously hot lower screen

Went to unlock my phone this morning off the charger and the screen is totally dead. Couldn't unlock or do anything to it or even see what was going on, called Google and ordered a replacement ASAP.
Went through the not fun task of doing a nandroid backup without seeing what was on the screen and doing some trickery with screenshots then backing up my entire SD card.
However, here's the strange and potentially dangerous thing that I noticed later when I got home this evening. I went to look at the phone and go to a fastboot flash with the factory images and went to touch the bottom of the screen. When I went to do so, to the little bit of the left of the LED light was a SUPER hot portion of the phone. I almost burnt my finger it was so hot.
Not sure what to do about the issue, I feel like if I just call the support line they won't actually take in my concern legitimately. Any suggestions?
thats something quite strange
let us know what google says about RMA and this issue
Agree, maybe it's just your phone, maybe it's all the batch. Which batch/model do you have?
Sent from my Nexus 5 using Tapatalk
kentoe said:
Went to unlock my phone this morning off the charger and the screen is totally dead. Couldn't unlock or do anything to it or even see what was going on, called Google and ordered a replacement ASAP.
Went through the not fun task of doing a nandroid backup without seeing what was on the screen and doing some trickery with screenshots then backing up my entire SD card.
However, here's the strange and potentially dangerous thing that I noticed later when I got home this evening. I went to look at the phone and go to a fastboot flash with the factory images and went to touch the bottom of the screen. When I went to do so, to the little bit of the left of the LED light was a SUPER hot portion of the phone. I almost burnt my finger it was so hot.
Not sure what to do about the issue, I feel like if I just call the support line they won't actually take in my concern legitimately. Any suggestions?
Click to expand...
Click to collapse
On my Transformer Infinity, sometimes the screen won't turn on at all. On a few occasions, if I press Power enough times, I get a glimpse of a message saying the Launcher process has stopped, but then my touchscreen doesn't register any input. The tablet is also sometimes running quite hot at those times. The only way I know to recover from this is press the Power button long enough to force a reboot, then everything is normal. Could this be what's happening? Do you know if the phone is still running under the black screen? Have you tried forcing a reboot, and did it work?
As for the hot phone, I've noticed my N5 does get a bit warm when I'm using it intensively (4G, WiFi, Bluetooth, GPS and screen on all at the same time and in use) but not enough to burn me. Could be hard to tell which component is heating up like that since I think it could be the screen backlight, SoC or battery... Do let us know if you find out more.
meethere said:
thats something quite strange
let us know what google says about RMA and this issue
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Click to collapse
I had called them and reported the screen totally dead with lines streaking vertically and got a new replacement ordered. It wasn't until late last night when I got back and had the screen on in this dead mode that the bottom was extremely hot. I'll have to call them back and let them know
dark_ente said:
Agree, maybe it's just your phone, maybe it's all the batch. Which batch/model do you have?
Sent from my Nexus 5 using Tapatalk
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Click to collapse
Yeah hopefully, it definitely seems like it could be one of those things that could potentially start fire.The one I have is the LG-D820. Any more info I can provide?
daemonios said:
On my Transformer Infinity, sometimes the screen won't turn on at all. On a few occasions, if I press Power enough times, I get a glimpse of a message saying the Launcher process has stopped, but then my touchscreen doesn't register any input. The tablet is also sometimes running quite hot at those times. The only way I know to recover from this is press the Power button long enough to force a reboot, then everything is normal. Could this be what's happening? Do you know if the phone is still running under the black screen? Have you tried forcing a reboot, and did it work?
As for the hot phone, I've noticed my N5 does get a bit warm when I'm using it intensively (4G, WiFi, Bluetooth, GPS and screen on all at the same time and in use) but not enough to burn me. Could be hard to tell which component is heating up like that since I think it could be the screen backlight, SoC or battery... Do let us know if you find out more.
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Click to collapse
Yeah, no its definitely dead. There were streaked lines across it, rebooted it multiple times. I ended up going into the bootloader and recovery via adb/fastboot and all that jazz. It eventually just would not work now.
In regards to the hot part I definitely think it was the lower part of the screen. It was quite literally half an inch away from the LED to the left. Was super super hot then once I shut the defective screen off (I could tell by the backlit light or whatever) it wasn't hot anymore after a minute or so.
Is it black/white? 16 or 32? When did you get it?
Sent from my Nexus 5 using Tapatalk
dark_ente said:
Is it black/white? 16 or 32? When did you get it?
Sent from my Nexus 5 using Tapatalk
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32gb black version. I ordered it immediately when they announced it that day.
mine gets really warm when i'm doing a TWRP backup then it goes into bootloop after and wont cool down. i have to force it to power off from recovery and let it cool, but i've always seen it happen. i wonder if yours was attempting to boot over and over for hours and cooked itself.....? i have a launch day black 32gb too, running Cataclysm with Franco at the moment but it was doing it on rooted stock with stock kernel
I had to send my 19 day old 32Gb Red Nexus 5 in to LG for the same reason. I was using the phone and all of the sudden had vertical lines and the bottom of the screen got burn your fingers hot. Waiting to see what LG does with my phone. The only thin I can figure is the synaptics chip which controls the screen is bad. Its the only thing in that area that could get that hot. I also noticed when I first got my phone the glass in the same area looked like it had a slight wave in it. Didn't think anything of it at the time. I'll let you know how it goes.
Is RMA/replacement applicable for Rooted and unlocked devices?
I don't believe its an issue with developer phones as long as the issue wasn't caused by something you did like brick it by flashing a wrong radio or something like that. It has to be a manufacture defect to get it fixed for free.
Sent from my ME173X using XDA Free mobile app
Bear3825 said:
I don't believe its an issue with developer phones as long as the issue wasn't caused by something you did like brick it by flashing a wrong radio or something like that. It has to be a manufacture defect to get it fixed for free.
Sent from my ME173X using XDA Free mobile app
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Click to collapse
My device issue is related to power button. there is no software issue.
The power button is rattling since from the purchase of the device.
Hope my device gets repaired.
Like I said. Hardware issues that are production faults should be covered.
Sent from my ME173X using XDA Free mobile app

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