OK, so I've dug around the forums and have yet to really find anyone who had a similar issue and wasn't able to fix it with either FasterFix or GPSStatus so thought I'd start a new thread. If anyone knows this answer and knows it's in another thread then let me know and I'll shut this one down...
Anyways, the issue in a nutshell is that Maps refuses to work without "Wireless Networks" being checked (it throws up an error that tells me to turn on My Locations or to turn on either "Wireless Networks" or "GPS satellites" even though GPS sats is checked in the settings) and even then the accuracy is horrible (on tower-based, which is more or less to be expected since it's a triangulation, I believe), Navigation/Locations will both get a location but it appears to be "Wireless Network" based, GPSStatus shows a max of only 3/3 sats even outside on a clear day but no other app sees those even those 3 sats. I basically think my GPS chip is locked up. (Is that even possible?)
The GPS issues started one night on CoreDroid's V5.0 after working for quite some time on CD's various builds, including working on 5.0, so I flashed up to 5.1 and still no-go. Wiped everything, reflashed 5.1 and still nothing. Moved over to RCMixHD 5.9 and it still acts up. It used to be that I could uncheck "Wireless Networks" and it would just bounce off of the GPS sats but now nothing seems to see the chip. I've wiped everything, reflashed numerous times, flashed a new radio (the latest Mar leaked GB radio), gone inside, outside, around the house, around the town, etc etc etc, cleared the Maps cache, uninstalled/reinstalled Maps, reinstalled Locations several times, reset the GPS state with GPS Status, redownloaded the GPS data w/ GPS Status, changed out the gps.spade.so file in CoreDroid 5.0/1 with one from the Inspire Dev Forum (I think, may have been General) that modded files based off of FasterFix files that were supposed to fix the GPS if FasterFix doesnt (the files worked for a whole one test...then everything quit working right again) and I've reset the NTP to North America's server via FasterFix and STILL nothing. I'm getting rather frustrated at this point and any help would be appreciated. Thanks guys!
How about flashing back to stock Rom?
Sent from my calculator
What would the advantage be? I mean I've already flashed different ROMs and gotten the same issue so part of me doesn't care to flash another couple of times but another part of me wonders why it'd help any since it's just going to be overwritten when I flash back to RC or any other custom. Will flashing to stock somehow reset the GPS. I know flashing to stock is generally one of the first suggestions but I've always wondered how it actually helps. Guess I'm off to hunt down the stock on my computer while I wonder lol...thanks
Did you use RUU to get back to stock Rom and radio? RUU does more than just flash the Rom. It flashes the radio to stock. Only reason I'm saying this is cause someone else had Gps issues and when they went to stock unrooted, everything worked as it should.
Sent from my calculator
Do a forum search for inspire RUU. Should come up.
Sent from my calculator
Awesome, thanks. I was unaware that the Inspire had an RUU. Well, most RUU's I've run across have been packaged into a program like ODIN but I think I can do the RUU manually via ADB. Hopefully they have a program out, though. Think all my stock stuff has been done via ADB and the Hack Kit so I'll dig around for an all-in-one program. Thanks!
Sadness...no such luck even on RUU stock.
Just curious, what method did you use to do this?
Is this the same one you used?
http://www.filefactory.com/file/b50...60.19_26.06.04.06_M_release_166557_signed.exe
Sent from my calculator
I have been having similar GPS issues on my stock Inspire. After a long HTC customer service call, I was advised to do a factory reset on the phone. Voila, the problem appears to be solved. I now get 8 or 9 satellites and lock in about 30 seconds. Also, after this reset, my battery life is much better. So, I am not sure what bug I eliminated in the factory reset, but I accomplished something. What would affect both battery and GPS? I know this is not the same as for a rooted phone, but perhaps there is some connection. By the way, just what SNR do users with solid GPS performance get on GPS Test? I never get SNR over 25 on any satellite, whether indoors or out...
HtcOmega,
I helped another person with an inspire, so maybe it might work for you too, Try the link in my sig and see if replacing the gps.conf with one of mine may help you. It has been very successful so far, it might help with your dilema as well. And if your going to ask whats different about mine then fasterfix app, the answer is alot.
Let me know.
AngelDeath said:
HtcOmega,
I helped another person with an inspire, so maybe it might work for you too, Try the link in my sig and see if replacing the gps.conf with one of mine may help you. It has been very successful so far, it might help with your dilema as well. And if your going to ask whats different about mine then fasterfix app, the answer is alot.
Let me know.
Click to expand...
Click to collapse
I was having the same issue as HtcOmega and decided check out your link. I must say that my GPS is working as it should now. Takes at most 30 seconds for a lock without the case on. I flashed the north america zip instead of choosing the north east version. Is there any reason why you wanted people to choose their specific region?
Primarily the reason is I broke up the USA into 6 regions and made a script for 62+ individual countries because I am not using the generic ntp servers from the pool, these are ntp servers specifically for that location, and by narrowing down the location and not using a general ntp it should make lock times faster. If you read the thread for the most part quick reading you will see that the NA script is made primarily for people who travel to many places frequently and do not want to keep changing scripts, as well as people in the common wealth countries would use the NA script.
I am currently testing out 1.2 with a handful of beta testers to see if the new script can be a little more consistent, there are new commands in the new script, which is phase one at least for the HD2 since the HD2 is a prt and lacks the support for true agps.
Related
Guys, I have a rather stupid question, and feel free to flame my newbness on the question all you want, I'm just trying to find an answer, for like monthes now...
I have NEVER been able to get my GPS to work, not even once.... It's been a problem for so long, that I eventually just told myself, well I guess I have to pay AT&T for that..... but I don't see why that's the case....
I have tried all of the programs, HTCGPSTool, QuickGPS, Google Maps, etc, all with multiple ROMs.... Right now I'm flashing the Official Update to see if I can get it working with that, but I'm truly dumbfounded.... It has never once, ever gotten a lock, or even found satellites.... It's making me want to bring my fuze to warranty center to try and get a new one
Information about my device:
I have installed HardSPL, usually run EnergyROM latest build, with Radio 1.14.25.05
I've had the phone since last Nov so something different has always been running on it, and not ONCE has my GPS worked for me....
Any ideas?
Thanks
Try first turning on ChartCross GPSTEST (in GPS folder on Energy Rom) wait for lock and then turn on your desired GPS program. BTW Google maps only works with aGPS (needs internet). I recommend TomTom (what I use), iGo or Gramin.
jaszek said:
Try first turning on ChartCross GPSTEST (in GPS folder on Energy Rom) wait for lock and then turn on your desired GPS program. BTW Google maps only works with aGPS (needs internet). I recommend TomTom (what I use), iGo or Gramin.
Click to expand...
Click to collapse
Thank you so much!, worked perfectly!! I'll check out the TomTom software, Google Maps is super slow, it would just annoy me
Thanks!
GPS
I recently gave up on the hit and miss of Pocket CoPilot v6, and now I just load GPSToday to run in the background to get the sat connection and now PCP works like a champ. FINALLY!
Can't wait for v8 this year!
I would like to confirm that TomTom is infact the bomb, works perfectly
I'm using version 7.915.9196 with USA and Canada Maps V-830.2323 reccomend anyone to check it out
garmin is so much nicer than tomtom. the interface is prettier and easier to use. it does cost alot though. i thought it was worth it.
The Jack of Clubs said:
garmin is so much nicer than tomtom. the interface is prettier and easier to use. it does cost alot though. i thought it was worth it.
Click to expand...
Click to collapse
I'll try that one next, and post back the results, thanks for the recommendation
i would recommend u change ur radio to 1.12.25.19 and install http://forum.xda-developers.com/showthread.php?t=468249 <-- its a program called fusion GPS that gets a lock upon restarting ur device so u wont have to wait for that long dreadful first time lock. also that Radio is the best GPS radio i have found so far, works even faster with aGPS, i have used that radio and i get like 3-15sec lock outside and 30-80 sec lock inside my house, depending on if am close to a window or not
allthatinny said:
i would recommend u change ur radio to 1.12.25.19 and install http://forum.xda-developers.com/showthread.php?t=468249 <-- its a program called fusion GPS that gets a lock upon restarting ur device so u wont have to wait for that long dreadful first time lock. also that Radio is the best GPS radio i have found so far, works even faster with aGPS, i have used that radio and i get like 3-15sec lock outside and 30-80 sec lock inside my house, depending on if am close to a window or not
Click to expand...
Click to collapse
it always keeps timing out after the five minute interval.... maybe because my data connection doesn't auto-start on boot.... any way I can make that happen? but even when i do go start it, it still times out... seems ChartCross has been the best for me, and with aGPS, it will get a lock pretty quickly
The Jack of Clubs said:
garmin is so much nicer than tomtom. the interface is prettier and easier to use. it does cost alot though. i thought it was worth it.
Click to expand...
Click to collapse
indeed, Garmin is so much nicer, love the little car driving around on the screen, lol, thanks for the reccomendation!
BFieldingSW said:
Guys, I have a rather stupid question, and feel free to flame my newbness on the question all you want, I'm just trying to find an answer, for like monthes now...
I have NEVER been able to get my GPS to work, not even once.... It's been a problem for so long, that I eventually just told myself, well I guess I have to pay AT&T for that..... but I don't see why that's the case....
I have tried all of the programs, HTCGPSTool, QuickGPS, Google Maps, etc, all with multiple ROMs.... Right now I'm flashing the Official Update to see if I can get it working with that, but I'm truly dumbfounded.... It has never once, ever gotten a lock, or even found satellites.... It's making me want to bring my fuze to warranty center to try and get a new one
Information about my device:
I have installed HardSPL, usually run EnergyROM latest build, with Radio 1.14.25.05
I've had the phone since last Nov so something different has always been running on it, and not ONCE has my GPS worked for me....
Any ideas?
Thanks
Click to expand...
Click to collapse
I've had this exact same problem when also running latest Energy rom with radio 1.14.25.05, (I also have a lot of problems keeping a constant wifi connection even at full signal but thats another story).
This morning i flashed back to my original stock rom (vodafone uk) and although i had to wait FOUTY FIVE minutes for my first GPS signal i now have no problems with the latest version of TomTom and my uptodate USA & Canada map (i now live in Montreal)
Im going to run the stock rom for a day or two to see how it should run, then switch back to the Energy "Magic" rom as i really like that one out of all the 6.5 Roms.
Very strange.
Still the only way I can get it to work on a cooked ROM, is to use ChartCrossGPSTest.... wait until it says GPS Running, and go launch TomTom, leave ChartCross minimized
Ive perused several different phone threads and many ics threads regarding the gps bug (even some official nexus gps people are having probs).
Whether this works for all phones Idk. I have the gs2 Touch.
On fc07.
I didnt want to go thru going back to gb.
Tried several gps apps.
http://www.appbrain.com/app/gps-doctor/com.epekware.gpsdoctor
This one did the trick. (not affiliated with them in anyway) I know sounds like spam but Im just happy to find a quick fix.
Gps still says searching but Im getting exact locations on maps and 'places'. Facebook is now showing me places nearby BUT still giving me a not found message. Previously fb would not show me any places in 'check in' and then also give me the not found message.
This is by far the easiest fix Ive come across in the many threads. doctor appears to erase all gps data and then downloads whatever and 'injects' it. You guys likely will know better than I.
Some screens attached. There is 'auto' and 'manual' I did the auto twice. Im attaching the manual screens for those that know what the hell all that is.
peace hope this helps.
(just tried again - turned off gps - back on. Opened maps and the arrow was way off. clicked the little circle button to 'find me' and it said 'locating' then bam snapped to my exact location)
Did this work for anyone else??
I tried it again and didnt have such exact results without wifi. So idk.
This gave me magical results...
Hey there!
Try GpsFix Deluxe, by Android Labs. It costs some $$$ but it hasn't failed me yet. I had an array of problems with fixing my GPS for long journeys, but alas, no more!
I give it the highest of recommendations.
it work for italy too?
I eventually get a gps signal... it takes a lot longer than stock rom... I hope there is more support for that soon
Moved to fc28 and Im all good.
The gps fix I used above never worked Im sorry to say. It seemed like it did. I guess it worked 'better' but didnt really work.
Gps would still be off by a block or so.
With the latest ics its off by feet. And it says 'lock' or w e it says to indicate lock.
woops fc24 not 28.
The problem I have is that sometimes GPS will not get a lock even after an hour or more. Other times it will lock on to 9 or 10 satellites in 3 or 4 seconds. I installed GPS status & tools and when I can't get a lock it shows all the satellites stacked one on top of the other located at the tip of the North arrow - I attached a screen shot to show what I'm talking about.
I tried putting the phone in airplane mode and rebooting and GPS seems to to work, but I'm still testing since the error is intermittent.
I was getting the error before upgrading to ICS 4.03 and thought the new software might correct the issue, but it's still there.
Try Faster Fix in the market. Make sure that the location you're in is set to the location that you live at.
I used to have issues where roms would have a European base and I would have to download the North America GPS config for it to work. Haven't had those issues since Gingerbread, but it's worth a shot.
sshede said:
Try Faster Fix in the market. Make sure that the location you're in is set to the location that you live at.
I used to have issues where roms would have a European base and I would have to download the North America GPS config for it to work. Haven't had those issues since Gingerbread, but it's worth a shot.
Click to expand...
Click to collapse
I've tried faster fix in the past and all it does is modify the gps.conf file and I still had the issue. Since I still have the problem after updating to ICS 4.03 I'm beginning to think it's HW related. Just wonder if anyone else has seen this and what they did to correct the problem - new phone?
At this point, especially considering you had the issue before the update, its probably hardware related. You could open it up to see if there are any loose connections, but other than that I'm not sure.
Sorry about grammer, posted from phone.
try cleaning the contacts with rubbing alcohol and a qtip. also make sure the contacts are good as well.
sent from the Nudy Bar.
Hey guys is me again lol. I just flashed the newest SynergyROM update ( 1.7 ) and my gps doesnt show me at the correct location. It keeps moving around my area, mostly 3 to 4 blocks away from me. i didnt mind that however when i go on navigation, the directions are incorrect due to the location being wrong. Is there a fix for this? I did a full wipe before installing just like instruction on the thread and i installed it after going back to stock and rooting.
dimeloklk said:
Hey guys is me again lol. I just flashed the newest SynergyROM update ( 1.7 ) and my gps doesnt show me at the correct location. It keeps moving around my area, mostly 3 to 4 blocks away from me. i didnt mind that however when i go on navigation, the directions are incorrect due to the location being wrong. Is there a fix for this? I did a full wipe before installing just like instruction on the thread and i installed it after going back to stock and rooting.
Click to expand...
Click to collapse
Have you tried the Synergy thread? A lot has been discussed about GPS issues.
SiXandSeven8ths said:
Have you tried the Synergy thread? A lot has been discussed about GPS issues.
Click to expand...
Click to collapse
i did check it and tried going to stock and then back to synergy and still same issue.
Edit: I just started reading many of the comments and i guess i will wait for the next update. Battery life is too good to quit the rom.
Thanks for the reply
From what I read about it, and I've been following the thread because I use Synergy, its possible that it is a hardware issue. Or its possible that you need to Odin back to stock and start over. I've been flashing and reflashing Synergy since 1.0 (or maybe it was 1.1) and haven't had much in the way of issues, GPS works fine.
I'm on one of the nightlies right now, have you tried using the current nightly? Not sure what else I can suggest, I'm pretty new to it all really.
hope this gets fixed
If you flash back to stock does GPS work fine
Ive seen a few posts that gps doesnt work and they have been told flash back then flash rom, but my question is when back to stock does gps work then? if not maybe its the phone its self
I have not had any problems even VZW can find me if i turn gps off
dimeloklk said:
Hey guys is me again lol. I just flashed the newest SynergyROM update ( 1.7 ) and my gps doesnt show me at the correct location. It keeps moving around my area, mostly 3 to 4 blocks away from me. i didnt mind that however when i go on navigation, the directions are incorrect due to the location being wrong. Is there a fix for this? I did a full wipe before installing just like instruction on the thread and i installed it after going back to stock and rooting.
Click to expand...
Click to collapse
This may not the best route, but it has worked for me so far:
I'm also on v1.7 (Odined back to stock unrooted; rooted via GS3_debugfs-root_r2; CWM 6.0.1.0; clean v1.7 install with data/cache/dalvik wipes) and this is what I did when I initially flashed and noticed GPS locking issues:
1. Toggled GPS
2. Went outside & launched GPS Test
3. Updated AGPS
4. Once the "In Use" # of satellites in GPS Test showed 2 or more I launched Google maps and got an immediate lock.
Since the initial flashing of v1.7 when I have GPS locking issues:
1. Toggle GPS
2. Go outside and launch GPS Test.
3. Once the "In Use" # of satellites in GPS Test show 2 or more I launch Google maps. I usually then get an immediate lock. I also verify with Waze.
I noticed that if I keep GPS on, then I don't have to launch GPS Test to get a lock. However, if I turn GPS off and toggle it back on right before I need it, my GPS lock takes longer. If I'm waiting past 30 secs for a lock, I just launch GPS Test and wait for the "In Use" number to populate before going back to Maps or Waze
Is your Wifi on? Sounds strange but the same thing was happening to me and it said turn the Wifi on and I locked in after being 3 blocks off
Sent from my SCH-I535 using xda app-developers app
I actually got my gps problem fixed. I odin back to root66 and did a factory reset there and ran maps, the gps was working fine. Then i upgraded to the newest synergy and gps is working fine as well. I did a full wipe before going to synergy.
So I land in Orlando on vacation, get my rental car, and enter the hotel address into Maps ready to push the navigation button as soon as I'm out of the garage. I do this and gps can't get a fix. I start driving in a random direction assuming it'll get a fix soon. Long story short, it never does!
I've been using gps, maps, navigation all with no issues until now. Had my phone since mid July. Tried restarting, tried battery pull, of course gps on/off a million times. Downloaded a free gps test app - if I was reading it right it seemed to show about 8-12 satellites it was picking up but 0 fixes. It's like the gps hardware is working fine but it won't get a fix on my location.
I'm on stock ROM. Haven't done anything weird or installed any new apps other than a fee games.
Any suggestions? I was counting on having maps/navigation while on vacation.
hollywoodfrodo said:
So I land in Orlando on vacation, get my rental car, and enter the hotel address into Maps ready to push the navigation button as soon as I'm out of the garage. I do this and gps can't get a fix. I start driving in a random direction assuming it'll get a fix soon. Long story short, it never does!
I've been using gps, maps, navigation all with no issues until now. Had my phone since mid July. Tried restarting, tried battery pull, of course gps on/off a million times. Downloaded a free gps test app - if I was reading it right it seemed to show about 8-12 satellites it was picking up but 0 fixes. It's like the gps hardware is working fine but it won't get a fix on my location.
I'm on stock ROM. Haven't done anything weird or installed any new apps other than a fee games.
Any suggestions? I was counting on having maps/navigation while on vacation.
Click to expand...
Click to collapse
The only thing I can think of is reprovision/factory reset. *2767*3855#. You'll lose EVERYTHING on your phone though. Make a backup first. If that doesn't work I don't know of any other way to fix GPS.
It sounds like the GPS receiver is working if it shows satelites, it just needs to download the catalog. You might try going outside and running some GPS software for an hour and getting a good download. Or you should be able to download a program like GPSstatus. then go to menu, tools, manage a-gps. From there do a RESET, then a DOWNLOAD. Then go outside for a while and you should start seeing fixes on satellites.
I like worwig's suggestion. I'm not familiar with GPS fixes, so it's great if what he said will work. Reprovisioning tends to fix anything related to radio problems (if IMEI was never lost)
GPS Woes Continue
Zalithian said:
The only thing I can think of is reprovision/factory reset. *2767*3855#. You'll lose EVERYTHING on your phone though. Make a backup first. If that doesn't work I don't know of any other way to fix GPS.
Click to expand...
Click to collapse
Tried this. Problem still persists. Can't get lock in Maps unless I let it go for over a minute. If I use GPS Test or GPS Status, it IMMEDIATELY reports 27 satellites in view, but shows connected to 0 for a good 20~30 seconds, then slowly starts to connect to one at a time.
Again, fully stock, non-rooted, locked bootloader.
try this in the Market:
https://play.google.com/store/apps/details?id=com.androidlab.gpsfix&feature=search_result#?t=W10.
its been listed in other forums that it works, and as i haven't used it myself, will go by what others say that works.
if nothing else, its free
goldsmitht said:
try this in the Market:
https://play.google.com/store/apps/details?id=com.androidlab.gpsfix&feature=search_result#?t=W10.
its been listed in other forums that it works, and as i haven't used it myself, will go by what others say that works.
if nothing else, its free
Click to expand...
Click to collapse
This is the ONLY app I have not tried on the market and I finally got a working gps on my S3 with Synergy Rom & Unlocked bootloader (of course) ... So thank you for the mention of the app!
Thanks to everyone who's tried to help. I've tried everything here except for a factory reset which was my last resort. So far nothing has worked. The first time I did the GPS Test thing, it worked, but then 5 minutes later when I went to use maps, it wasn't working again. I tried the other app - GPSfix as well - nothing. Also spent an hour on the phone with a Verizon Tech trouble shooting - not that I thought they'd know more than I could find on my own here, but figured it was worth a try.
I'll be factory resetting in a week or so (don't wanna do it now cause I don't have time to reset up everything on my phone right now). When I do I'll report back. Also I did find over on droidforums that there are several people who've had this exact same issue with their S3 - GPS worked fine then suddenly didn't work at all. So it may be a bigger glitch that's triggered somehow in some phones. All I know is I need my gps working and reliable on my phone...
If anyone else has had this issue and figured it out, let us know. Otherwise, I'll report back after the factory reset...
GPS Issue
hollywoodfrodo said:
Thanks to everyone who's tried to help. I've tried everything here except for a factory reset which was my last resort. So far nothing has worked. The first time I did the GPS Test thing, it worked, but then 5 minutes later when I went to use maps, it wasn't working again. I tried the other app - GPSfix as well - nothing. Also spent an hour on the phone with a Verizon Tech trouble shooting - not that I thought they'd know more than I could find on my own here, but figured it was worth a try.
I'll be factory resetting in a week or so (don't wanna do it now cause I don't have time to reset up everything on my phone right now). When I do I'll report back. Also I did find over on droidforums that there are several people who've had this exact same issue with their S3 - GPS worked fine then suddenly didn't work at all. So it may be a bigger glitch that's triggered somehow in some phones. All I know is I need my gps working and reliable on my phone...
If anyone else has had this issue and figured it out, let us know. Otherwise, I'll report back after the factory reset...
Click to expand...
Click to collapse
Hollywood,
Just out of curiosity, were you ever running Synergy?
With my situation, it took three calls to VZW, and an hour-long phone call to Samsung (which resolved nothing) to get a new phone shipped to me. The only good thing that came from the Samsung phone call was that I used it as ammunition when calling VZW the last time ("Look, I was even on the phone with Samsung tech support for an hour today, and they couldn't help me."). The Samsung rep had never even heard of the term "GPS Lock" and didn't understand the concept. She was totally convinced that if the blue arrow came up in Google Maps, that my GPS was working as it should, despite the still-flashing GPS icon and the "Searching for GPS" message in the pull-down screen. Also, she didn't think it was a problem that my positional accuracy never got closer than 3,400 meters.
A complete factory reset didn't help me; I even used Odin to reload stock, non-rooted, locked bootloader OTA ROM with original kernels, recovery, radios, etc.
I also tried the re provisioning dialer code, which didn't help.
I tried the GPS Fix program, GPS Test, GPS Status, and everything else I thought looked promising. Nothing helped.
GPS Fix helped after initial lock, but only while it kept GPS control. Once it released "fix", Maps would go back to having the same problem getting a lock after a while.
Good luck!
Search for the agps patch. Any forum will work. It works on all android. I just flashed it and I'm running beans. It also works for like cm. I used the 3.1 cwm flashable patch. It locks gos on instantly.
Sent from my SCH-I535 using Tapatalk 2
GPS Issues
So now that I have my new SGS3 on the way (should be here in two days) my GPS starts working again out of the blue. No changes to my phone, no new apps. Too weird that after three weeks of it not working right, it suddenly works perfectly again.
At least the issue shouldn't repeat once the completely new phone arrives.
check this link out
http://forum.xda-developers.com/private.php?do=showpm&pmid=8541888
Ryezen said:
So now that I have my new SGS3 on the way (should be here in two days) my GPS starts working again out of the blue. No changes to my phone, no new apps. Too weird that after three weeks of it not working right, it suddenly works perfectly again.
At least the issue shouldn't repeat once the completely new phone arrives.
Click to expand...
Click to collapse
My phone is doing something very similar, it's finding various satellites and finding a fix on 3 of them. Although, in Google Maps and Navigation, it will stay stuck on searching for GPS. This phone has been great since day 1 including GPS, strange that it will stop working just like that. I tried clearing data for Maps, running other GPS utilities, and a factory reset to no avail.
Decided to phone Verizion, and they will send me another S3 (refurb).. Hoping the new one works as it should.