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I have a very low volume voice during calls. the volume of the phone is 100% but still you can't hear anything in public places.
I'm now using the speaker during calls...any help?
I've got the same problem does anone know what can I do??
I had this problem try this link: http://forum.xda-developers.com/showthread.php?t=429436
But using that method gives distortion to the sound, I am also having issues hearing who I´m talking with but it MUST be fixed by HTC either through update or getting a new device when they fix the problem.
But AudioPara3.zip has a bug
New AudioPara3.zip indeed turn the volume louder, but has a bug: the receiving call phone ring doesn't stop when turn Touch Pro face down as the original AudioPara3.zip does and the specifications annouce.
May be it's possible to contact the author of new AudioPara3.zip, I don´t know who is, and ask him to correct the bug.
Thanks very much.
cribeiro
Does it produce distortion with that program?
Although I love my TP I'm almost at the stage where I'm going to get rid of it....the volume during calls is pathetic..and despite all it's other features..it is afterall, supposed to be a phone. And if I can't use it for calls then it has just about no use to me.
I really fail to understand what these manafacturers do when they are testing a new device before its launch. Omission of such a basic problem only reflects as a disgrace to HTC. Hope this will be corrected through a ROM update. I have a diamond and I was seriously considering an upgrade to the Touch Pro. Now I will wait if and when this problem is corrected.
I can only sympthasize with those who own this device and are suffering the ignorance of HTc.
Regards
I'm not sure a ROM upgrade wil be able to do anything as from all the reading I've done, it's a hardware problem.
I've just spent an hour or so looking for alternative phones and sadly there's nothing that I would feel happy about buying...and nothing coming in the near future either...or does anyone know of anything?
The TP was for me the ultimate purchase, everything about it was perfect....until I discoverd I couldn't hear anyone on the phone!!
srmz said:
Hope this will be corrected through a ROM update.
Click to expand...
Click to collapse
You hope in vain.. I will quote:
"[..]However I can also see that these issues do not effect everyone, we have had a lot of good feedback regarding this device[..]"
So yes, HTC thinks that touch pro is close to perfection.
What should you all do? Contact and tell them about those problems, tell them that's a GENERAL ISSUE NOT A ONE DEVICE SPECIFIC ISSUE.
info AT htc DOT com
http://www.htc.com/www/about_htc_bymail.aspx
http://www.htc.com/europe/CS_Mail.aspx
http://www.htc.com/europe/CA_Hotline.aspx
Don't forget, this issue will not disappear/fix by itself. So if you care, then implicate yourself .
I hope this is the appropriate forum..
Any time I make, or receive a call, the sound is getting routed through the speaker. I must turn the speaker off each time to get the sound to go through the handset. Is there a setting somewhere?
Thanks in advance..
ddiehl said:
I hope this is the appropriate forum..
Any time I make, or receive a call, the sound is getting routed through the speaker. I must turn the speaker off each time to get the sound to go through the handset. Is there a setting somewhere?
Thanks in advance..
Click to expand...
Click to collapse
One of my employees had this issue. The USB port was going bad and always thought that it was in hands free mode. She returned it for another device and didn't have the same issue.
Aridon said:
One of my employees had this issue. The USB port was going bad and always thought that it was in hands free mode. She returned it for another device and didn't have the same issue.
Click to expand...
Click to collapse
+1
OP there is no setting in CM7 that I'm aware of that would cause the behavior you're experiencing. You either have a bad flash (did you do a FULL wipe before installing CM7?) or Aridon's probably correct - you may have a hardware problem.
After doing some research, I read where the accelerometer sometimes gets stuck. A simple reboot took care of the problem..
Thanks for the replies..
Hello,
I've been a user of the xda ROMs for quite some time and i appreaciate all the work that's been put into the community.
Sadly, i have stumbled onto an issue i cannot solve myself, so i am seeking your help.
Description: When receiving a call and answering it (phone vibrates and rings), i cannot hear the other person, but they can hear me. (Speaker on/off doesn't do a thing, volume rocker up/down either). If the person calls back within a few minutes, i can almost always hear them and have a normal conversation. This does not happen in 100% of the cases, but in more than 50%. I have switched ROMs, kernels and radios (ATM i have CM7.1 RC, mar1x bfs v4,5, and XXKB3)
Is there any hope?
same issue on i9020t
I been having the same issue, but not quite as frequent, on my I9020T. I've experienced it with Cyanogenmod 7.1RC1 and NSCOLLAB (also based on CM71). I think I had it with CM7.0.2 and CM7.0.3, but can't remember for sure. The problem does not occur when I revert back to stock 2.3.4 rooted.
A somewhat related post in this forum, http://forum.xda-developers.com/showthread.php?t=1188264, got me thinking. The OP had a similar problem on an I9023 when bluetooth was enabled. I've noticed on NSCOLLAB that DSPManager is running a "Headset" service. I do not have DSPManager installed on my stock install.
Can someone more knowledgeable tell if its possible this service could be related to the problem with callers not being able to hear me. FYI, my bluetooth is normally off and I don't use a headset. I'm back to running NSCOLLAB 1.3.8, but I've disabled the Headset service. If the problem doesn't occur for a couple days, I think I may have something.
dinuvali, is the Headset service running on your build?
Removed DSPManager earlier. Just answered a call where they hear me but I can't hear them. They called me back, all normal.
Oh well, rolling back to stock for now.
Sent from my Nexus S using XDA App
Thank you for the reply,
Yes my CM 7.1 is running the DSPManager service.
Also, my neighbour who has the exact device as me, but stock unrooted, has never experienced this problem.
Along with this problem of not hearing the other person on the first call, i also get the dropped call once in a while (not only after 3 mins of talking, but also while the phone is ringing and they still haven't picked up yet)
From all the posts i've read concerning this issue, i think it's mainly a hardware issue, but maybe it can be bypassed with some sort of tweak.
Major breakthrough imo
Pressing Hold (left upper corner) and then unholding will render me able to hear the other person!
dinuvali said:
Major breakthrough imo
Pressing Hold (left upper corner) and then unholding will render me able to hear the other person!
Click to expand...
Click to collapse
Great find! Come to think of it, I never had it happen when I answered someone and immediately hit speakerphone, something I do alot when in my car mount.
I think I'll reload NSCollab, new version just came out today. When it happens again (unless they fixed it) I'll try this out. Thanks!
Hi guys
I just got new u11 from sprint. I was very excited about this phone until I started to notice that the phone goes on mute while I'm on a call. The mute icon is not pressed. I usually click it to activate then deactivate it and it brings it back. Sometimes I hit that and speakerphone until the caller can hear me again. It's pretty frustrating. I searched online and it appears to affect many phones with 7.1.1, so I'm not sure if replacing the phone will cure this issue. I'm still within my exchange period but wanted to check with the community if there's a solution to this annoyance. It looks like it's affecting many phones and the users are pretty pissed off about it. Is there a fix from either sprint / HTC or Google ? Any advice is appreciated!
Yaboc
yaboc said:
Hi guys
I just got new u11 from sprint. I was very excited about this phone until I started to notice that the phone goes on mute while I'm on a call. The mute icon is not pressed. I usually click it to activate then deactivate it and it brings it back. Sometimes I hit that and speakerphone until the caller can hear me again. It's pretty frustrating. I searched online and it appears to affect many phones with 7.1.1, so I'm not sure if replacing the phone will cure this issue. I'm still within my exchange period but wanted to check with the community if there's a solution to this annoyance. It looks like it's affecting many phones and the users are pretty pissed off about it. Is there a fix from either sprint / HTC or Google ? Any advice is appreciated!
Yaboc
Click to expand...
Click to collapse
I suggest a factory reset first...since you just got the phone, you shouldn't have much to lose (and as a XDA user, you really have no reason not to be backed up somewhere....).
My second suggestion is to bring it to Sprint and let them fix/repair it, especially since you are within the return period.
AarSyl said:
I suggest a factory reset first...since you just got the phone, you shouldn't have much to lose (and as a XDA user, you really have no reason not to be backed up somewhere....).
My second suggestion is to bring it to Sprint and let them fix/repair it, especially since you are within the return period.
Click to expand...
Click to collapse
Hi I did the factory reset without restoring any apps settings and the problem remains where during the call it goes on mute in and out. I called sprint and requested a new phone since this is either a hardware problem or bad sprint rom flash from factory. I went with a new phone route since I didn't want to waste the 14 day return/replacement period. Hopefully the new unit will work as expected out of the box. It's funny that a lot of people seem to have this issue on different brands.
AarSyl said:
I suggest a factory reset first...since you just got the phone, you shouldn't have much to lose (and as a XDA user, you really have no reason not to be backed up somewhere....).
My second suggestion is to bring it to Sprint and let them fix/repair it, especially since you are within the return period.
Click to expand...
Click to collapse
yaboc said:
Hi I did the factory reset without restoring any apps settings and the problem remains where during the call it goes on mute in and out. I called sprint and requested a new phone since this is either a hardware problem or bad sprint rom flash from factory. I went with a new phone route since I didn't want to waste the 14 day return/replacement period. Hopefully the new unit will work as expected out of the box. It's funny that a lot of people seem to have this issue on different brands.
Click to expand...
Click to collapse
Nothing to do with HTC and/or Sprint specifically. It seams to be a new feature if Android and is bound to the OS version 7.1.1 and upwards. OEMs can't do anything about it. Got it as well on my unit, bit when I activate knock on feature when in call it still does work as on previous versions, thus I don't care about the automatic DND during call in any way.
Sent from my htc_pmeuhl using XDA Labs
5m4r7ph0n36uru said:
Nothing to do with HTC and/or Sprint specifically. It seams to be a new feature if Android and is bound to the OS version 7.1.1 and upwards. OEMs can't do anything about it. Got it as well on my unit, bit when I activate knock on feature when in call it still does work as on previous versions, thus I don't care about the automatic DND during call in any way.
Click to expand...
Click to collapse
What knock on feature are you talking about.
yaboc said:
What knock on feature are you talking about.
Click to expand...
Click to collapse
You can activate a knock feature for a second incoming call when talking on the line already. Sorry the knock on should try to describe this one.
Sent from my htc_pmeuhl using XDA Labs
5m4r7ph0n36uru said:
You can activate a knock feature for a second incoming call when talking on the line already. Sorry the knock on should try to describe this one.
Sent from my htc_pmeuhl using XDA Labs
Click to expand...
Click to collapse
im still not sure what you mean by knoc on feature. I will search the forum but this has nothing to do with another incoming phone call. i'm having in and out sound issues with the first call that's coming in.
yaboc said:
im still not sure what you mean by knoc on feature. I will search the forum but this has nothing to do with another incoming phone call. i'm having in and out sound issues with the first call that's coming in.
Click to expand...
Click to collapse
You guys are talking about 2 different things.
One is micrpohone mute in call (seems like a bug) and the other one is DND mode while in call (seems like a feature).
I don't experience the behaviour you experience with calls on European model.
velimirchek said:
You guys are talking about 2 different things.
One is micrpohone mute in call (seems like a bug) and the other one is DND mode while in call (seems like a feature).
I don't experience the behaviour you experience with calls on European model.
Click to expand...
Click to collapse
yes it's DND while on call, but it's not pressed/activated. i'm getting new phone anyways and will see if the issue persists. it's very annoying and not a good first experience with U11. i'm not sure if this is a software or hardware bug but this shouldn't be happening with a new device out of the box.
yaboc said:
yes it's DND while on call, but it's not pressed/activated. i'm getting new phone anyways and will see if the issue persists. it's very annoying and not a good first experience with U11. i'm not sure if this is a software or hardware bug but this shouldn't be happening with a new device out of the box.
Click to expand...
Click to collapse
So what is it then?
1. DND while on call? It's nornal, you got your answer and new phone will act the same. It's not a bug.
2. Microphone goes on mute automatically and caller can not hear you? That's what you said in first post. It might be a bug.
velimirchek said:
So what is it then?
1. DND while on call? It's nornal, you got your answer and new phone will act the same. It's not a bug.
2. Microphone goes on mute automatically and caller can not hear you? That's what you said in first post. It might be a bug.
Click to expand...
Click to collapse
I receive a call and after some time ( varies from few seconds to a min) the caller can't hear me. I put them on speakerphone they can hear me. Switch speakerphone off they can hear me again via normal call. It's ****ing frustrating. It's happening with a new replacement phone from sprint. I'm thinking about giving up on this u11 and getting galaxy. Its unlikely that it's a hardware issue on two new phones twice in a row
I have this same issue I also have several people tell me that they've called me several times yeah I have no missed calls I also have a strange text messages from the number 9479 and their blank
yaboc said:
I receive a call and after some time ( varies from few seconds to a min) the caller can't hear me. I put them on speakerphone they can hear me. Switch speakerphone off they can hear me again via normal call. It's ****ing frustrating. It's happening with a new replacement phone from sprint. I'm thinking about giving up on this u11 and getting galaxy. Its unlikely that it's a hardware issue on two new phones twice in a row
Click to expand...
Click to collapse
Hi Yaboc,
John here in Ireland and I'm having the same issue with my European HTC U11 and I feel your pain. I've been doing some Googling on the issue and have seen that (on previous HTC models anyway) it may be if you have Bluetooth on, the phone tries to connect to devices to pass the audio through and this is what causes the muting of the call. Do you have bluetooth switched on when the problem occurs? I have Bluetooth permenantly on for connecting to my Moto 360 watch so will try when I get home from work today to see if the problem still occurs if I switch Bluetooth off.
I'll be sure to let you know how I get it and just thought I'd share with you what I've read elsewhere online.
Here's the article I was on about earlier:
https://thedroidguy.com/2015/08/how...-cannot-be-heard-other-related-issues-1047469
I got my Pixel 3 unlocked from Google a couple of days ago. I really love the phone, but oddly, every time that I call my wife and I'm on speaker, it always takes 8-10 seconds for her to be able to hear me. This happens with no one else, as I've called multiple people on speaker. Google offered to RMA the device, but I'm not convinced that it's a hardware issue. If it's a software issue that will likely be fixed in the future, I will just keep this one. I'm not entirely sure what to make of it, but I don't really want to go through the RMA process just for it to continue happening. Has anyone else had similar experiences? From what I can see on Reddit and elsewhere, it appears to be a rather commonplace issue. I just can't justify waiting for another device to solve a wide spread problem. If it was a fluke issue, then a factory replacement wouldn't make me nervous. I think that I am just going to return the device for a full refund and wait for something else to come out. Sucks though, because I otherwise loved this phone.
I have noticed this as well. I try to talk over the speaker and the person on the other end can't hear me for a little bit. I might try to RMA the phone. How'd you go about talked to Google Support about the issue? A phone call, chat or email?
norman1080 said:
I have noticed this as well. I try to talk over the speaker and the person on the other end can't hear me for a little bit. I might try to RMA the phone. How'd you go about talked to Google Support about the issue? A phone call, chat or email?
Click to expand...
Click to collapse
I was using the chat service, it worked fine. I haven't RMA'd the device. I went and got a new SIM card from AT&T and it seems better. I did tons of test calls to other people on different carriers and it only ever happened with my wife, who is in Verizon. For that reason, I don't think there is a hardware issue with my device, but I don't know what it might be.
norman1080 said:
I have noticed this as well. I try to talk over the speaker and the person on the other end can't hear me for a little bit. I might try to RMA the phone. How'd you go about talked to Google Support about the issue? A phone call, chat or email?
Click to expand...
Click to collapse
I figured it out while I was messing with it yesterday. Turn off HD voice. "enhanced LTE" in the network settings menu and that fixes it. I am on AT&T and had great connectivity with same carrier subscribers, Sprint, and others. I tried calling multiple friends with Verizon and had the issue every time. So I just turned it off.
Update: it looks like December update fix my issue. Will update again if something happen
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This speakerphone issue is happening to me using TMobile and also using Whatsapp calls.
I noticed this issue because the phone is also not connecting to my Honda Civic 2016 Bluetooth and tried using the speakers.
I'll wait for December 2018 update and make lot of test before I contact Google.
I'm using the regular Pixel 3 white.
I have the same issue,,,when I first get a call and answer it with speakerphone no one can hear me for a few seconds then if I toggle speaker off then back on it works okay??
stl-fan said:
I figured it out while I was messing with it yesterday. Turn off HD voice. "enhanced LTE" in the network settings menu and that fixes it. I am on AT&T and had great connectivity with same carrier subscribers, Sprint, and others. I tried calling multiple friends with Verizon and had the issue every time. So I just turned it off.
Click to expand...
Click to collapse
Doesn't this remove the ability to use group chats?
I got my wife the Pixel 3 at launch and we're on the 3rd phone because of this issue and it's still happening. It only happens on speakerphone (not regular) and her speakers seem to be fine which makes me think it's software and not hardware.
deblas66 said:
Doesn't this remove the ability to use group chats?
I got my wife the Pixel 3 at launch and we're on the 3rd phone because of this issue and it's still happening. It only happens on speakerphone (not regular) and her speakers seem to be fine which makes me think it's software and not hardware.
Click to expand...
Click to collapse
I agree with you. I think I'm still having issues with it even without it on. My wife is still saying it sounds like I'm in a tunnel any time I'm on speaker. I hope they get this resolved, and ASAP.
stl-fan said:
I agree with you. I think I'm still having issues with it even without it on. My wife is still saying it sounds like I'm in a tunnel any time I'm on speaker. I hope they get this resolved, and ASAP.
Click to expand...
Click to collapse
Me too. I did some serious searching and it is a more major problem than I thought.
https://productforums.google.com/forum/#!topic/phone-by-google/YCbNdF9b1ts;context-place=forum/phone-by-google
I am wondering if anyone has tried turning off the wifi calling option? I havent tried that yet as it is the only thing I havent tried to see if my phone doesnt have problems when first answering a call with the phones speakerphone and people on the other end not being able to hear me for the first few seconds? I saw in a Google thread that there may be a problem with the handoff of wifi to actual LTE calling and it makes it difficult for the phones speaker to know where to apply the sound to? I dont have a sim in my phone currently so I am wondering anyone else tried this to see?
Archangel said:
I am wondering if anyone has tried turning off the wifi calling option? I havent tried that yet as it is the only thing I havent tried to see if my phone doesnt have problems when first answering a call with the phones speakerphone and people on the other end not being able to hear me for the first few seconds? I saw in a Google thread that there may be a problem with the handoff of wifi to actual LTE calling and it makes it difficult for the phones speaker to know where to apply the sound to? I dont have a sim in my phone currently so I am wondering anyone else tried this to see?
Click to expand...
Click to collapse
I've had WiFi Calling and VoLTE disabled for a while now - still garbage call quality on speakerphone.
Same here
I have WiFi calling off of mine.. still same issue
i have a new google pixel 3 after an ota update my speacker is not working anymore i tried to reboot the phone and even flashing it but nothing worke with me. can any one help please ?
hi,
i have same issue .. did you find how to solved this problem?
jon2jay said:
I may have found a fix for this. Need you guys to confirm.
Goto the permissions of Google play services, and disable MIC permission. During phone calls you will see a 'this app needs permissions to run blah blah' ignore it. Test speaker phone now. I stumbled upon someone who mentioned this (can't find the post now) and I have had 0 issues w/ straight speaker phone.
Click to expand...
Click to collapse
I can't even make calls with mic permission disabled
jon2jay said:
I may have found a fix for this. Need you guys to confirm.
Goto the permissions of Google play services, and disable MIC permission. During phone calls you will see a 'this app needs permissions to run blah blah' ignore it. Test speaker phone now. I stumbled upon someone who mentioned this (can't find the post now) and I have had 0 issues w/ straight speaker phone.
Click to expand...
Click to collapse
My wife has this issue with her new Pixel 3 - oddly not when calling me (I have an S8) but when calling 3 other confirmed people (who [co-incidentally] all have iphones?). Even talking to them over handset first which is obviously fine, when she switches to speaker mid-call they can't hear her.
We tried this but she still has the issue.
bwgooch said:
My wife has this issue with her new Pixel 3 - oddly not when calling me (I have an S8) but when calling 3 other confirmed people (who [co-incidentally] all have iphones?). Even talking to them over handset first which is obviously fine, when she switches to speaker mid-call they can't hear her.
We tried this but she still has the issue.
Click to expand...
Click to collapse
Newest update ending in C3 for my Pixel 3 has fixed my speakerphone problem, so far! Will keep you posted.
kperk said:
Newest update ending in C3 for my Pixel 3 has fixed my speakerphone problem, so far! Will keep you posted.
Click to expand...
Click to collapse
Yes, she just updated and tested speakerphone with one of the iPhone's she was having trouble with and no problem. Seems to be working for now!