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no sound during calls

i flashed to HTC professional 1921 and i have a problem when i receive calls. i can only receive and hear them when i'm on speaker (i noticed some of the people have this problem on VoIP - but i'm talking about regular phone calls) The person on the other end of the phone can hear me fine. I can only during calls using speakerphone or headphones.
i searched the forum, but didn't find and answer
does anyone know how can i fix this?

moseslin said:
i flashed to HTC professional 1921 and i have a problem when i receive calls. i can only receive and hear them when i'm on speaker (i noticed some of the people have this problem on VoIP - but i'm talking about regular phone calls) The person on the other end of the phone can hear me fine. I can only during calls using speakerphone or headphones.
i searched the forum, but didn't find and answer
does anyone know how can i fix this?
Click to expand...
Click to collapse
Flash another rom just to be sure it's not a hardware problem.
Good luck!

I to am experiencing a similar issue. Have you tried talking on the phone when you flip it and fold? Basically putting it in portrait mode, is that when you don't get any sound? That is when I don't get any sound, but if I just leave it open in laptop mode I can hear, but trying to talk to someone looks very awkward.

hey i have the same problem , but it's seems to be an hardware problem , what's odd is , it's happen after i flashed :S . anyway i flashed back to my operator ROM and used my insurence .... it's all fixed now .

mohen said:
hey i have the same problem , but it's seems to be an hardware problem , what's odd is , it's happen after i flashed :S . anyway i flashed back to my operator ROM and used my insurence .... it's all fixed now .
Click to expand...
Click to collapse
Yeah, it happened to me after i flashed which is weird. i agree it must be a hardware problem though because I just flashed to the button rom and am still not hearing anything during calls. Unfortunately, my warranty has already run out...so sad.

i think it's an no luck thing . maybe it was humid in you room or who knows .
u should fix it at some store - hope they gonna keep the price cheap .

Intermittent problem with sound during phonecalls. Please help! :(

The symptoms: SOMETIMES during incoming phonecalls Raphael rings (plays sound) but when I pick up the call, suddenly the phone sort of "mutes itself". I can't hear the person talking, nor can they hear me, even if I hang up and try later. The only thing that helps is a soft reset.
It's difficult to count the occurence, but I'd say like once a day at least.
I have already tried Hard reset, the phone is acting funny with only Advanced Config 3.1 and PHM RegEdit installed and a few tweaks applied (just Boost TFL3D performance tweaks and SMS conversation disabled)
I'm running stock 1.90.401.1 WWE FW, I have flashed a new radio version (1.02.25.31 Cingular) though.
Any advice/suggestion is appreciated.

Unless the new radio is giving you 3G, I'd go back to the stock ROM/radio combination and see if that works. I'm currently using the Cingular ROM/radio as well and I've never run into these problems, but that may be due to different hardware.

Thank you very much for a quick reply.
I'll try flashing the stock radio and will report back...

So, I flashed the original radio and it seemed for a while that the problem was gone.
Sadly, I must report that the problem is persistant as I had to restart my phone right now. When the "sound mute" thing happens I don't hear anything while answering phone calls (even though the phone rings normally!) and also when I try calling any number from my contacts including the operator hotline.
I really don't want to return the phone because I like it very much but having a phone which has problems with phone calls is kind of silly.
I'm at my wit's end.
Will anyone help me please?

I have a small update - today I was so desperate, that I tried flashing a custom ROM (namely DCS-TouchPro-v1.0 Hybrid) and the phone went bonkers right at the first incoming call. However, something IS different - now the phone is not silent but starts "buzzing" - making a long uninterruptible sound that lasts until reset.
Do you think I could have a HW problem?

I HAVE EXACTLY THE SAME PROBLEM!!!
I already posted a message in the "Issues" post of the Raphael Forum, but apparently no one had the same issue so far.
I did many hard resets (and installing gradually less things), it still bugs.
Currently the only tweak installed is the scorpion one to have 4 rows of icons in a menu.
My Raphael is behaving like this since 1 week. The bug occurs once or twice a day as well.
Anybody with some good IT experience has got an idea of what could be wrong with it?
Do you think it is more software related or hardware related?
Today it also crashed badly (grey doted screen and noway to make it work again by turning off. Had to soft reset).
PLEASE DO HELP US, because I'm using the phone for professional reasons and I'll really have to send it back if it keeps on bugging this badely!!!

I just sent a message to HTC Support.
Let's see what they say.
I'll post their response so those who have the same problem will know what to do.

Oh boy, I must say I'm glad not to be the only one with this problem, even though I never wish bad things to anyone.
While googling the problem, I found a few Diamond users with exactly the same symptoms, however most of them solved this by exchanging the device for a new one, so this won't help us much...

Me too, I was wondering if it was because I did something wrong with the phone...
But if I'm not the only it means that there is a problem with the phone itself.
Anyway I'll wait for the official answer from HTC...
I'll post their answer as soon as I receive it.

I'm actually quite curious what their answer will be.
But I wouldn't hold my breath for any miracle, so I'm preparing to send my phone to the service center to have them look at it...

Well.. that makes 3 of us then
at first i thought my symptoms are different, but Flippy confirmed they're identical.
http://forum.xda-developers.com/showthread.php?p=2611523#post2611523

I have to correct myself - I wrote that when the thing happens, the phone still rings, which is not true. It rings just the first time before the problem occurs, but then it's dead silent.
So it seems our symptoms really are exactly the same.

Told ya AntiProxy!
So we are indeed only 3. It is still ok, it means that there is only a very small proportion of of Touch Pro that have this problem.
Now let's only wait HTC's answer...

spoke to HTC support today.
not that i expected them to figure it out or have a solution at hand, but i figured what the heck.. give it a shot.
their solution?
hard reset.. the guy would swear by his daughter that a hard reset will solve it.
i just thanked him and hung up.. *sigh*
don't you just hate it when techsupport's solution to everything is a reboot or reformat.. when you know that's not the solution anyway!

Well, I tried already doing the "Clear Storage" through the settings -> system panel, but it still has got the same problem.
I'll give them a call aswell to see if by any chance I can get on the phone 1 person who will be able to provide us a better technical advice

Hard reset won't help, I've already done it like dozen times and it makes no difference...
I tried flashing the phone to the stock 1.90.405.1 ROM and so far (a day and half) I have NOT encountered the problem. It is too early to start hoping, but I wanted to let you know - if you don't mind flashing your phone, give it a try.

Zillator, can you keep us posted for like 1 week?
If in 1 week the phone doesn't present again that problem I'll flash it as well (I didn't want to flash it because I wasn't sure if it could void the warranty). If during 1 week you don't have the problem again it'll mean that out initial ROM was defective...
Thank you Zillator and please let us know. (by the way when I'll call them tomorrow I'll ask them if flashing the ROM to a newer stock version voids the warranty).

Zillator said:
I tried flashing the phone to the stock 1.90.405.1 ROM and so far (a day and half) I have NOT encountered the problem.
Click to expand...
Click to collapse
only thing is.. my phone is still running the stock ROM as it is!

AntiProxy said:
only thing is.. my phone is still running the stock ROM as it is!
Click to expand...
Click to collapse
AntiProxy, it might be a bug in the ROM we have in our machines. That's why maybe flash it could be the solution. Nevertheless I'll ask about the warranty tomorrow when I call them and let's see how it goes to Zillator.
If his phone doesn't bug for 1 week, there might be a big probability that the problem came indeed from our ROMs.

Guys, don't worry, I WILL keep you updated. I know how much the problem bothers me, so if there's anything I can do to help you, I will definitely do it.
In the end, that's why we are here - to help each other...
AntiProxy: is your stock ROM 1.90.405.1 WWE? Because mine was different (1.90.401.1 WWE) and I had the problem. Maybe Flippy_TK is right and the problem only exists in the 401 ROM.
I'll continue testing and we'll see...

[Q] Front-facing camera shows upside down in Fring

I guess the Sensation is not the first device to have this problem -
When using Fring, the front-facing camera shows my face as upside down to the other person , which means I have to rotate it 180 degs for them to see me right, which obviously means I get to see freaky people who's hair are defying gravity and who speak from their foreheads..
Anyways, I googled for solutions and found out that fring support apparently has an apk which has fixed this issue and they are sending it to people individually when they open a service ticket (no such luck at my end so far)...
But I thought it's worth throwing out here to see if anybody else has such an apk to share with all of us.
Thanks in advance,
mOrph

anybody with an apk? anybody at all??

I know this is a stupid question but have you tried reinstalling it?

Paging Dr B said:
I know this is a stupid question but have you tried reinstalling it?
Click to expand...
Click to collapse
Yes I did. Tried reinstalling. Having done a coupla hours of google searching, what I found out is Sensation isnt the first or only device to have this issue.
I finally heard back from Fring support. Here's what they had to say -
"Hello,
Thank you for contacting our support team.
Please note that the handset you are currently using is not officially supported by fring.
We are aware of the issue and working to solve it in the near future.
Make sure to check our blog for version updates http://www.fring.com/blog
Please feel free to contact us again should you have any further queries."

I am also having this problem, although I do have to say that is not just a problem with fring. I also have the same problem using the T-Mobile Qik video chat. I have seen fixes for the problem for other devices that would probably work, assuming I had a rooted phone...
Has anyone found a way to fix this without root??? This is the only thing wrong with my T-Mobile Sensation.
And please don't tell me to hold the phone upside down, that is not an acceptable solution.
Also it would be interesting to find out if there is anyone who doesn't have this problem. Considering this is the only thread about it, I'm beginning to think that this is a problem only on certain devices.

Tango works fine download that

I can confirm that Tango does work correctly, although the audio seems quite garbled. Hard to hear the other person, although they were on 3g at the time and not on WiFi.
Qik said they are working on an update to support the sensation.
So does the Sensation have an upside down front facing camera and just correct for it in the software? It seems weird that the video is upside down. I would understand having no video, as that could be a driver problem, or an interface problem.

[Q] Mic not working on HTC Sensation?

Has anyone else been having trouble with the mic? Sometimes when I try to do a voice search my phone doesn't hear me. Nothing to do with noisy environment or anything...just doesn't seem to be on or something.
Recently I installed Vlingo since they finally fixed it for the Sensation. At first it worked fine. Then the next time I tried it I got nothing. When I started a search manually, Vlingo has a sound meter-like graphic and it was like it was picking up lots of noise! Normally, this meter would have nothing visible until you speak but it was as if it was picking up lots of noise or something.
It seems random when my mic seems to fail or not.
Anyone have any ideas???

Hmm, not quite sure what is wrong, this phone is cool, but has all sorts of problems...
I hear HTC is good about replacing your phone though, shoot HTC an email, or call them, I've heard they are very nice about hooking people up with a brand new one at no cost.
May as well try it!
(Please hit thanks if I helped you! Just takes a second!)

I had the same experience with Vlingo recently. Love the app, but they haven't seemed to work out all the bugs. Are you on stock or custom ROM?

Stock T-Mobile. I wonder if it's a Vlingo thing?
I have other issues with the phone (Sense 3.0 keeps rebooting, etc.) but I guess that's for another thread...me too. Love the phone but...
cmarchi said:
I had the same experience with Vlingo recently. Love the app, but they haven't seemed to work out all the bugs. Are you on stock or custom ROM?
Click to expand...
Click to collapse

Sorry to drag up an old thread but did you ever find a solution to this? I seem to be having a similar problem with my microphone but I'm not even using Vlingo...

sprint u11 stock Android 7.1.1 mute while on a call

Hi guys
I just got new u11 from sprint. I was very excited about this phone until I started to notice that the phone goes on mute while I'm on a call. The mute icon is not pressed. I usually click it to activate then deactivate it and it brings it back. Sometimes I hit that and speakerphone until the caller can hear me again. It's pretty frustrating. I searched online and it appears to affect many phones with 7.1.1, so I'm not sure if replacing the phone will cure this issue. I'm still within my exchange period but wanted to check with the community if there's a solution to this annoyance. It looks like it's affecting many phones and the users are pretty pissed off about it. Is there a fix from either sprint / HTC or Google ? Any advice is appreciated!
Yaboc

yaboc said:
Hi guys
I just got new u11 from sprint. I was very excited about this phone until I started to notice that the phone goes on mute while I'm on a call. The mute icon is not pressed. I usually click it to activate then deactivate it and it brings it back. Sometimes I hit that and speakerphone until the caller can hear me again. It's pretty frustrating. I searched online and it appears to affect many phones with 7.1.1, so I'm not sure if replacing the phone will cure this issue. I'm still within my exchange period but wanted to check with the community if there's a solution to this annoyance. It looks like it's affecting many phones and the users are pretty pissed off about it. Is there a fix from either sprint / HTC or Google ? Any advice is appreciated!
Yaboc
Click to expand...
Click to collapse
I suggest a factory reset first...since you just got the phone, you shouldn't have much to lose (and as a XDA user, you really have no reason not to be backed up somewhere....).
My second suggestion is to bring it to Sprint and let them fix/repair it, especially since you are within the return period.

AarSyl said:
I suggest a factory reset first...since you just got the phone, you shouldn't have much to lose (and as a XDA user, you really have no reason not to be backed up somewhere....).
My second suggestion is to bring it to Sprint and let them fix/repair it, especially since you are within the return period.
Click to expand...
Click to collapse
Hi I did the factory reset without restoring any apps settings and the problem remains where during the call it goes on mute in and out. I called sprint and requested a new phone since this is either a hardware problem or bad sprint rom flash from factory. I went with a new phone route since I didn't want to waste the 14 day return/replacement period. Hopefully the new unit will work as expected out of the box. It's funny that a lot of people seem to have this issue on different brands.

AarSyl said:
I suggest a factory reset first...since you just got the phone, you shouldn't have much to lose (and as a XDA user, you really have no reason not to be backed up somewhere....).
My second suggestion is to bring it to Sprint and let them fix/repair it, especially since you are within the return period.
Click to expand...
Click to collapse
yaboc said:
Hi I did the factory reset without restoring any apps settings and the problem remains where during the call it goes on mute in and out. I called sprint and requested a new phone since this is either a hardware problem or bad sprint rom flash from factory. I went with a new phone route since I didn't want to waste the 14 day return/replacement period. Hopefully the new unit will work as expected out of the box. It's funny that a lot of people seem to have this issue on different brands.
Click to expand...
Click to collapse
Nothing to do with HTC and/or Sprint specifically. It seams to be a new feature if Android and is bound to the OS version 7.1.1 and upwards. OEMs can't do anything about it. Got it as well on my unit, bit when I activate knock on feature when in call it still does work as on previous versions, thus I don't care about the automatic DND during call in any way.
Sent from my htc_pmeuhl using XDA Labs

5m4r7ph0n36uru said:
Nothing to do with HTC and/or Sprint specifically. It seams to be a new feature if Android and is bound to the OS version 7.1.1 and upwards. OEMs can't do anything about it. Got it as well on my unit, bit when I activate knock on feature when in call it still does work as on previous versions, thus I don't care about the automatic DND during call in any way.
Click to expand...
Click to collapse
What knock on feature are you talking about.

yaboc said:
What knock on feature are you talking about.
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Click to collapse
You can activate a knock feature for a second incoming call when talking on the line already. Sorry the knock on should try to describe this one.
Sent from my htc_pmeuhl using XDA Labs

5m4r7ph0n36uru said:
You can activate a knock feature for a second incoming call when talking on the line already. Sorry the knock on should try to describe this one.
Sent from my htc_pmeuhl using XDA Labs
Click to expand...
Click to collapse
im still not sure what you mean by knoc on feature. I will search the forum but this has nothing to do with another incoming phone call. i'm having in and out sound issues with the first call that's coming in.

yaboc said:
im still not sure what you mean by knoc on feature. I will search the forum but this has nothing to do with another incoming phone call. i'm having in and out sound issues with the first call that's coming in.
Click to expand...
Click to collapse
You guys are talking about 2 different things.
One is micrpohone mute in call (seems like a bug) and the other one is DND mode while in call (seems like a feature).
I don't experience the behaviour you experience with calls on European model.

velimirchek said:
You guys are talking about 2 different things.
One is micrpohone mute in call (seems like a bug) and the other one is DND mode while in call (seems like a feature).
I don't experience the behaviour you experience with calls on European model.
Click to expand...
Click to collapse
yes it's DND while on call, but it's not pressed/activated. i'm getting new phone anyways and will see if the issue persists. it's very annoying and not a good first experience with U11. i'm not sure if this is a software or hardware bug but this shouldn't be happening with a new device out of the box.

yaboc said:
yes it's DND while on call, but it's not pressed/activated. i'm getting new phone anyways and will see if the issue persists. it's very annoying and not a good first experience with U11. i'm not sure if this is a software or hardware bug but this shouldn't be happening with a new device out of the box.
Click to expand...
Click to collapse
So what is it then?
1. DND while on call? It's nornal, you got your answer and new phone will act the same. It's not a bug.
2. Microphone goes on mute automatically and caller can not hear you? That's what you said in first post. It might be a bug.

velimirchek said:
So what is it then?
1. DND while on call? It's nornal, you got your answer and new phone will act the same. It's not a bug.
2. Microphone goes on mute automatically and caller can not hear you? That's what you said in first post. It might be a bug.
Click to expand...
Click to collapse
I receive a call and after some time ( varies from few seconds to a min) the caller can't hear me. I put them on speakerphone they can hear me. Switch speakerphone off they can hear me again via normal call. It's ****ing frustrating. It's happening with a new replacement phone from sprint. I'm thinking about giving up on this u11 and getting galaxy. Its unlikely that it's a hardware issue on two new phones twice in a row

I have this same issue I also have several people tell me that they've called me several times yeah I have no missed calls I also have a strange text messages from the number 9479 and their blank

yaboc said:
I receive a call and after some time ( varies from few seconds to a min) the caller can't hear me. I put them on speakerphone they can hear me. Switch speakerphone off they can hear me again via normal call. It's ****ing frustrating. It's happening with a new replacement phone from sprint. I'm thinking about giving up on this u11 and getting galaxy. Its unlikely that it's a hardware issue on two new phones twice in a row
Click to expand...
Click to collapse
Hi Yaboc,
John here in Ireland and I'm having the same issue with my European HTC U11 and I feel your pain. I've been doing some Googling on the issue and have seen that (on previous HTC models anyway) it may be if you have Bluetooth on, the phone tries to connect to devices to pass the audio through and this is what causes the muting of the call. Do you have bluetooth switched on when the problem occurs? I have Bluetooth permenantly on for connecting to my Moto 360 watch so will try when I get home from work today to see if the problem still occurs if I switch Bluetooth off.
I'll be sure to let you know how I get it and just thought I'd share with you what I've read elsewhere online.
Here's the article I was on about earlier:
https://thedroidguy.com/2015/08/how...-cannot-be-heard-other-related-issues-1047469