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Cuts my hand?

Hi all,
I got my Nexus one and ever since I am bugged with this "defect"?. I checked with one of my friends and his N1 got this defect too. Do you all have it?
The defect is that; Right above the volume control buttons, the back cover doesn't fit. Part of the front casing (being hard and all) cuts my fingers when i try to hold this thing in my right hand. And that's my hand I use for reading stuff..
My questions are:
- do you have the same problem?
- if not, how can I order a back cover that fits perfectly? since I am really really annoyed with this?
- if there's another way of fixing this issue, what would that be?
best,
kirpi
I am from Turkey and one of my friends brought this n1 to me by the way, so rma is not an option [and I actually unlocked the bootloader already anyways]

mine does not have this defect
http://www.htc.com/www/support/nexusone/
they might still get you a replacement part for a hardware defect that cut you.. id call or email them and ask

Mine is fine.

My first Nexus One did not have this defect. My replacement does.
Call HTC and have them send you a replacement battery cover. If the replacement doesn't fit, have them send you a new phone.

Yes, I noticed it too and looked all over the web to see if it was normal. Seeing as others have noticed it to and some have even had one that fits properly and one that doesn't I think I'll try to call HTC and have them send a free cover. Has anyone tried this and been successful?

well, apparently it is not normal. so I asked htc how can i replace the cover.
i actually wait for any vendor /chinese etc/ to produce spare parts so that i can buy one in case htc cannot provide the cover to turkey

The back cover is off for me as well, however, I would suggest manual labor to toughen up your hands.

kirpi said:
well, apparently it is not normal. so I asked htc how can i replace the cover.
i actually wait for any vendor /chinese etc/ to produce spare parts so that i can buy one in case htc cannot provide the cover to turkey
Click to expand...
Click to collapse
Did you speak to someone at HTC? Did they offer to send a replacement cover? The thing is I can't tell if it's the cover that is off or if the phone part is off.

The back case is a little off. And from all the pictures of nexus one... it seems to be the case for everyone. However, nothing that will cut finger. I rubbed my finger on it for 2-3 minutes..nothing.
Everyone else.. look closely.. the metal part between volume and power is slightly visible as compared to smooth side of left. It is very slight and looks like a design change HTC made for placing volume and power key.

Called HTC and they agreed to send out a replacement battery cover so we'll see if that changes anything.

My first phone did not have this. My second did. I am now on my third and it has the slightest of a lip. You couldn't even notice it unless it was up to your eye. However my issue is with the screen. The right side of the screen is not flush with the phone, and there is a jagged lip that is horrid. I've been waiting for them to close my current ticket ( It's been 2 weeks, and have my money back in my back, but it still says testing phone ( yes , it was unlocked =) )). My old phone had massive dust under the screen.
Anyone else have this screen to phone edge problem? I almost regret selling my iPhone as the quality control seemed better. But I love my openess

I have no edge issues on the back cover...

muncheese said:
The back cover is off for me as well, however, I would suggest manual labor to toughen up your hands.
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yeah if that cut him WOW!!! hahahaha

What kind of moisturizer do you use? Your hands must be silky smooth! Like buttah!

I just noticed this defect today! I only noticed it after dropping it though (while sitting on the toilet it fell out of my pocket) so no damage of course but didn't notice before hand

well i am not that silky smooth but my skin may be a little too sensitive, i admit (allergetic person here)
However, the off part is not that much small in my casing.
Also it might be related to how I handle the phone. I use my right hand to hold it and my index finger and middle finger hovers around that problematic edge all the time while using it. I changed my handling (since i cannot change jobs for a manual labor that easily )
anyways, HTC has agreed to send me a back cover without even asking too many questions (obviously to a friend of mine in america) It made me think that, this is a well known issue. If that defect is with the chassis than I'll just wait for HTC desire sell mine after that

I received my replacement battery cover today and unfortunately it also does not fit. I called HTC and they are escalating the issue to the accessories department to have them investigate the battery covers not fitting the recently built Nexus Ones.

cekle
it is saddening to hear that.. the rma life cycle is like hell for me (since i reside in turkey) well, please let us know if ever a fitting cover is sent to you and i will re apply.

I think all the N1s have this defect. Mine is about a quarter of a millimeter off just above the battery. It is actually common in electronics for covers to not fit perfectly.
Do I really care about something being .25 mm off? No.
The better question is, should that be enough to cut your hand or even scratch it?
In any manufactoring there is a "tolarence" that defects have to be under in order to be shipped out. In reality, everything has a defect.
The amount this cover is off is certiantly within most manufactoring tolarences. The N1 isn't going on a space shuttle so there is no need to have a tolarence of .001 mm.
There, you learned somethhing amount engineering and manufactoring.
In all honesty, do I think the tolarence for the cover was a big too high? Yes, but you are building something that costs $175 to make and then turning around and selling it $179 already, some corners must be cut.

arkavat said:
The back case is a little off. And from all the pictures of nexus one... it seems to be the case for everyone. However, nothing that will cut finger. I rubbed my finger on it for 2-3 minutes..nothing.
Everyone else.. look closely.. the metal part between volume and power is slightly visible as compared to smooth side of left. It is very slight and looks like a design change HTC made for placing volume and power key.
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Click to collapse
Mine does not have a gap.
It looks the same on both sides for me.

[Q] Screen replacement

Anybody have a tutorial on replacing the screen on the Mesmerize? Diagrams or pictures would be helpful. Thanks

sgtsnake said:
Anybody have a tutorial on replacing the screen on the Mesmerize? Diagrams or pictures would be helpful. Thanks
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1. Drive to US Cellular store.
2. Hand phone to service tech or sales person.
3. Receive new phone under no questions asked replacement plan.
4.
If this isn't an option. I'm not sure about the diagrams. I tried looking them up in the service tech's stuff and he doesn't even have them yet. It's still too new, since none of them are out of warranty yet. It sounds painful, though. Sorry you have had to go through that already.

sgtsnake said:
Anybody have a tutorial on replacing the screen on the Mesmerize? Diagrams or pictures would be helpful. Thanks
Click to expand...
Click to collapse
so how exactly did you break it?

Mesmerize
Uh, yeah no phone replacement unless you have the family premium plus plan for an extra $40 a month.
Still not sure how it cracked, no visible damage and the outer screen is intact with no scratches at all.
I found a link for anybody that might need it. Check out repair universe dot com.

3 days after a friend got her mesmerize she droped it on the side walk. Her screen is reallly messed up now still runs and it still responsive to touch just has about 30 cracks in it looks like a broken mirror.

Couldn't you just call and sign up for the insurance and then file a claim? All they do is call you to make sure the phone works. There's no way for them to know it's already broke.

akellar said:
Couldn't you just call and sign up for the insurance and then file a claim? All they do is call you to make sure the phone works. There's no way for them to know it's already broke.
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Yeah they give you 90 days or something..

Yea mine screen crack also. In process on removing the glass from the lcd screen. Was going to put it back together after I get the glass off and see if it will still work. I know it was still working before just couldn't read anything because of all the cracks in the cover glass.

What do you do to break the glass?

Mine broke when I threw it onto my desk. Dumb move by myself but I didn't even put any force behind it really and i've always done it with my other phones. Think it broke because I wasn't paying enough attention and it laided on a glass glass plate. Sound like a explosion when it hit. The back flew off and bat fell out. My bat is now bowed oddly enough. For if you sit it in the phone the bow make it so it will not sit flush. It is not swelling but actually bowed. Because the other side is now equally bowing in as the other side is bowing out.

MyMesmerize said:
Mine broke when I threw it onto my desk. Dumb move by myself but I didn't even put any force behind it really and i've always done it with my other phones. Think it broke because I wasn't paying enough attention and it laided on a glass glass plate. Sound like a explosion when it hit. The back flew off and bat fell out. My bat is now bowed oddly enough. For if you sit it in the phone the bow make it so it will not sit flush. It is not swelling but actually bowed. Because the other side is now equally bowing in as the other side is bowing out.
Click to expand...
Click to collapse
I'm assuming you don't have the free replacement plan?

Naw don't have the plan(I have no service with it got it just to use as a test bed) just gonna order a replacement screen. Saw one for $100 including shipping. I didn't pay anything for it so paying $100 to fix screen no real big deal.
I wanted to play around with one before I actually gotten service with one. I like it ok. Main thing I wanted to do is try and replace the rear facing cam with a nicer one. If I can get a rear cam in it like the EVO has then I gonna get my lady one and prob get one for myself(the BOGO deal ya know.) Really my only complaint with the phone is its 5mp cam. I have a friend with the EVO and it has a 8mp cam and the pictures just seem so much nicer. That is only thing my wife complained about also. As she wants a phone with a really good cam for she can use it for her photographing hobby.

MyMesmerize said:
Mine broke when I threw it onto my desk. Dumb move by myself but I didn't even put any force behind it really and i've always done it with my other phones. Think it broke because I wasn't paying enough attention and it laided on a glass glass plate. Sound like a explosion when it hit. The back flew off and bat fell out. My bat is now bowed oddly enough. For if you sit it in the phone the bow make it so it will not sit flush. It is not swelling but actually bowed. Because the other side is now equally bowing in as the other side is bowing out.
Click to expand...
Click to collapse
Sounds like someone had a few drinks, lol... Sorry to hear about that
Sent from my sch-i500 Showcase using XDA app

[Q] something rattling inside my transformer!!!!

just been using google skymap and I've noticed there is something rattling inside my transformer!!!!!!
is the back removable? anyone spotted a way something could have got inside? or is it something broken inside?????
its not been dropped or anything ........ and I've only just started noticing the noise .....

you sure it isn't edge creak? if it really is ratteling return it.

not a creak. something moves inside the unit from one end to the other. only started tonight. thing is I have no light bleed no sharp edges ....... don't know if its just something got in through a gap somewhere or something snapped off inside

My opinion would be return it, sure it could be harmless but it's still a faulty product. It could also **** up your device later on or be a sign of more ominous things.

I know you are right .... but I bought it from comet and it took long enough to arrive so god knows how long a replacement will take
and sods law ill get light bleed or gaps or sharp edges next time
ill ring comet tomorrow

wilbur-force said:
just been using google skymap and I've noticed there is something rattling inside my transformer!!!!!!
is the back removable? anyone spotted a way something could have got inside? or is it something broken inside?????
its not been dropped or anything ........ and I've only just started noticing the noise .....
Click to expand...
Click to collapse
If you enable and disable the camera it makes a sound. Try activating camera ....is that the same noise you hear?

wilbur-force said:
just been using google skymap and I've noticed there is something rattling inside my transformer!!!!!!
is the back removable? anyone spotted a way something could have got inside? or is it something broken inside?????
its not been dropped or anything ........ and I've only just started noticing the noise .....
Click to expand...
Click to collapse
If you enable and disable the camera it makes a sound. Try activating camera ....is that the same noise you hear?
I know there are 2 openings right under the LCD itself cover. On the left hand side there is tow half inch hole under the LCD, if you take a piec of paper and insert it at the left hand edge and sort of drag it down...you'll know where the gaps are, but this is too small for anything to go through...maybe these are air vents.

its not the camera. I'm sat here web browsing and if I rotate landscape and portrait it hear something moving.
not sure I follow what you mean about the holes. wondering if something has got in through the keyboard dock points???

It's probably baby teeth. I hear they're good luck.

stuntdouble said:
It's probably baby teeth. I hear they're good luck.
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Click to collapse
Or the hamster fell out of the wheel
Sounds like another asus QC story, i wonder what crazy stories will come next?
Good luck with getting it resolved.

Photo cameras have mechanical orientation sensors that are making a noise when going from landscape to portrait but they are very quiet and I doubt they are used in phones and tablets which have accelerometers.

this was something definitely moving about..... ie traveling the length and width of the unit.
its stopped now though so I haven't got a hope in hell of persuading comet that "my unit was rattling, honest! "

don't worry about persuading comet...just give them a call and they'll replace it...
I asked for a replacement yesterday..and I believe the support guy had no idea what a light bleed is, and he tole me parcelforce will come my home with a new TF on Monday..

damn.... after a week of no rattling its started again. I'm convinced its just a fragment of plastic or something and apart from that the unit is perfect .... no light bleed or dead pixels or dust ....
do I risk exchanging?
I wonder how easy it is to get the back off?

wilbur-force said:
damn.... after a week of no rattling its started again. I'm convinced its just a fragment of plastic or something and apart from that the unit is perfect .... no light bleed or dead pixels or dust ....
do I risk exchanging?
I wonder how easy it is to get the back off?
Click to expand...
Click to collapse
You might try a magnet and see if you can move the fragment within the case. Of course, it could use aluminum screws but metal will have more mass than plastic. If it tends to roll easily, I would suspect a metal fragment.

levenite said:
You might try a magnet and see if you can move the fragment within the case. Of course, it could use aluminum screws but metal will have more mass than plastic. If it tends to roll easily, I would suspect a metal fragment.
Click to expand...
Click to collapse
That's a good way to screw up other components inside your device. I wouldnt do that if I were you.

lol, no, i think i will avoid the magnets thanks
.... sent from my shiny new keyboard that arrived this afternoon by the way

[Q] Loose Battery Cover?

My battery cover is a little loose all of a sudden. at the bottom it now moves a little. When I squeeze (lightly, normal use amount) the phone at the bottom kinda clicks. Anyone else have this issue?

Yes. I called HTC and they're replacing it. But for now what you can do is put paper inside the case
Sent from my HTC Sensation 4G using XDA App

Yeah, several other people reported this problem on a Dutch forum. People should not open the backcover unless they really have to. After opening the cover a few times the cover is getting loose and starts to crack when you press it.

okay so I have the same problem, should I be worried or is it just the case with all sensation handsets ?

Take the cover off and press the battery. I think that's what it is...or maybe both.
Sent from my HTC Sensation 4G using XDA Premium App

secano said:
Take the cover off and press the battery. I think that's what it is...or maybe both.
Sent from my HTC Sensation 4G using XDA Premium App
Click to expand...
Click to collapse
I don't think that's it, the battery is fitted normally, and I've just tested it with battery removed, it does the same thing, I should mention that it isn't really that obvious, but it's an annoyance nonetheless, such an expensive phone to have a glitch like that.

can anybody confirm that it does loosen after some time of usage, I mean did it came like that out of the box or was it getting loose with time?

I just noticed this on mine this morning , will steal a new cover soon

****ttttt let me check mine lol

...same here, at the right bottom corner!!!!
...and I agree, tooooo expensive phone for such a glitch!

Spekko said:
I just noticed this on mine this morning , will steal a new cover soon
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I went to a tmobile store to see if they'll let me switch. The rep told me thy they can't switch cuz its an htc problem. Then he got curious and pulled out his sensation to see if his had it...
He looked so sad lol I just got off the phone with htc and my replacement cover is shipping soon and if the second one is defective then I have to send in my whole phone so they can check it out. You guys should call htc I'd you already haven't

I fixed mine by adding some paper to the back.
http://forum.xda-developers.com/showthread.php?t=1215096

Hey first post here! Signed up just to have my say on this issue, just as i did with the android central forum.
Also posted this on the android central forums...
Got the creaking here also, definitely a design flaw. Being obsessive with my devices i couldnt live with it!
I do not recommend putting paper in the cover to fill the gap, as this is just expanding the cover further making it even MORE loose when the paper is not in there. Also i wouldn't recommend it because the paper pushes the back cover out a little more, you may loose a connection for the ground. Which is the little metal springy thing, half way up the right hand side. Obviously its not a good idea to 'push' the cover further away from this ground spot. I have heard that people have had issues with screen responsiveness due to a static build up from not grounding properly.
What i did to fix this problem was a bit of a kitbash of sorts.
Mine was creaking on the bottom right area, like most. The problem is there is too much play between the little black catches on the battery cover and the latch on the handset. Instead of filling up the gap between the phone and the cover (Ala paper, card in the cover) I closed it!
What you need to do is get some very thin plastic film. Like that on kids toy packaging etc. Not the thicker stuff though. This stuff would be under 1mm thick. It came as a viewing window in the box my new wallet came in. So you can sorta imagine what im talking about.
I cut a piece about 10mm long and as wide as one of the two little black catches. I applied a VERY thin coat of super glue to one end of the film. Just enough to cover the area under the catch. Then i carefully placed the film with the superglue on it under the catch, and then quickly applied some pressure to it with some tweezers. Then i carefully cut the excess off with a pair of finely tipped nail scissors.
The result is that it now PULLS the screen/phone INTO the cover more by making the little black catch thicker. Not the opposite (paper method), which pushes the cover out, creating a further problem of adding more paper under the cover over time as the cover expands/loosens to compensate. Not to mention a possible grounding loss and resulting damage.
Hope this helps some people that have had multiple replacements or could not be bothered replacing for such a cosmetic issue. (Like me). It definitely works, just got to get your surgeon on and be accurate with your placement of the film.
Apply this to what ever side creaks the most, and bam its gone. Nice. Solid phone... again.
If anyone wants more specific details etc, im all ears.
Regards,
Matt.

MrSoulSOng A video explaining this fix would be appreciated ^_^ cuz I didnt buy my phone from here and I still gotta wait for about a month to send it to the shop to fix or get a replacement

...just an update...after buying new back cover from no1tech (that was month and a half ago...) there's no loose spots, no creacking...!
Very satisfied now I am. Finally phone feels and looks like it should be - beast in compact housing!

I have the very same problem too. VERY annoying

well I had the same problem however what i did was that on the back cover inside of it I put some black electric tape on to the sides that creak (next to the sides and the clips) and when I put the cover back on there was no creaking at all. figured it wont interfere with the single because people put cases on the back all the time plus its electric tape meaning it'll prevent from short circuits and I don't think there should be any overheating issue as its a very small quantity.

What, if any, issues/manufacturing faults did you experience with your Z3?

I wanted to create this topic because I am curious and because I see many people asking if this phone isn't too fragile or has QC issues. I believe that the people with problems are the vocal minority but the best way to find out is to have a poll.
So, have you found any faults or is your device right as a little (Xperia) ray of sunshine?
You can select more than one option.

1st phone: defective camera (purple noise)
2nd phone: USB flap misalign when closed
3rd and current phone: so far so good

My first phone's screen had an area in a line from top to bottom, right of centre that had no touch sensitivity. The area was about .5 cm wide.
I couldn't touch anything on the line or drag anything across it.
I contacted Amazon.co.uk and they sent me a new one right away. They also let me hang onto the defective one until the replacement arrived without charging me.

Awesome! thanks for the replies so far! Please keep them coming!
My phone is perfect. The USB flap is a teeny tiny bit, like a fraction of a milimeter, misaligned but the seal is intact, I do not intent to take my phone into the pool anyway and thought it was pointless to go through the hassle of returning an otherwise flawless phone for something half of my friends can't see when I point it out. My carpenters eye is ridiculously accurate so meh.

The back glass scratched a few hours after removing cover. Ive only has the phone for 2 days and Bell wont take it back with damages. The phone has only ever been in my otherwise empty pocket...
Anyone else experiencef this? I thought both were gorilla glass.

I don't think the back is as scratch resistant as the front, as I too have very minor scratches on the back, using front and back tempered glass protects now.

My unit only has a slight annoyance which is the headphone jack is wobbly. It has about less than 1mm of wiggle room. I can see a gap between the metal body and the Jack. The Jack works perfectly currently.
Don't know if it's worth bringing to the Sony store, or to just seal it with some super glue or something. :/

Took some underwater pictures at the aquarium, thought it'd be cool.
Sending my phone into Sony to get a warranty replacement today.

xxquicksh0txx said:
Took some underwater pictures at the aquarium, thought it'd be cool.
Sending my phone into Sony to get a warranty replacement today.
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I assume water got in?

hanime said:
I assume water got in?
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Click to collapse
That's what I'm assuming. I could also hear air bubbles when squeezing my device... :/
It worked fine for a while, I even rinsed it off in the sink after exposing it to the water. (It was fresh water, but there were fish in it) No more than 6 inches submerged for like 30 seconds. Was going through the pictures and the touchscreen just stopped working.

xxquicksh0txx said:
That's what I'm assuming. I could also hear air bubbles when squeezing my device... :/
It worked fine for a while, I even rinsed it off in the sink after exposing it to the water. (It was fresh water, but there were fish in it) No more than 6 inches submerged for like 30 seconds. Was going through the pictures and the touchscreen just stopped working.
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In reality, from what I have read, some are not waterproof out of the box. So sad to hear this when Sony advertised this phone as waterproof. Before submerging, did you try the water test via software (pressure sensor)?

hanime said:
In reality, from what I have read, some are not waterproof out of the box. So sad to hear this when Sony advertised this phone as waterproof. Before submerging, did you try the water test via software (pressure sensor)?
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Yes(Although I don't really think the test proves the waterproofness), I had also had it completely submerged for 10 minutes when I bought the device.

xxquicksh0txx said:
Yes(Although I don't really think the test proves the waterproofness), I had also had it completely submerged for 10 minutes when I bought the device.
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This really sucks because there is no way we can tell if it is waterproof until we really submerge it. I am going to avoid submerging mine at all cost.

Hi
I had some problems with this new phone.
1: no nfc working
2: horizontal section from 9 to 177 of the touchscreen doesnt work properly
So i get a third replacement by SFR (in France) and I think I get a fully working Z3.
I love the advertisement of Sony for ils Z3 in France : demand perfection (exigez la perfection)!

I've had 2 copper Z3's. First one, front glass shattered whilst in my front left pocket, nothing else in the same pocket. I've carried all my phones in the same manner and never had an issue. Also had the pink spot issue.
Second phone has 2 stuck pixels.
I really like the phone. They just don't like me

Got a replacement from T-Mobile, the camera button seems to be stuck.. Only works like 20% of the time. Instead of feeling like a dual stage button, it's just a single press with no tactile feel.
When in the camera app it either does nothing, or is stuck trying to focus repeatedly.
Has the same issue with the glass coming up on the back as well. Definitely feels and sounds as if adhesive it being "pulled apart" per se.
Also, the flaps seem to be a little mis-aligned.
My T-Mobile must have gotten a bad batch...

If you have a misaligned usb flap, will replacing the flap with a spare one fix it or is it an issue with the frame?

First one I got in store, noticed the power and volume up buttons were stuck and wouldn't click, the next one's speakerphone didn't work, now this one's camera button is stuck and doesn't have the two stage shutter and can't take photos in the stock app. I still prefer the phone over any other currently out.
Edit: I got mine through t-mobile.
UPDATE: The camera button has come unstuck and works fine now, though it does get a little stuck still.

Two display/screen issues :
- Screen burn-in all the time : status bar and home button more particularly. I strongly suspect a defective screen : I send my Z3 back to Sony, and they did... a software update ! I'm kind of curious about what they did exactly because my phone was completely updated. Of course, it didn't solve anything...
- Strange parasite lines surrounding text lines. Probably a software issue. I'm waiting Lollipop to see what it gonna do on my phone.

Sent mine in for a screen repair in the USA. Its a d6603 international version that is rooted and an unlocked boot loader stock. They just informed me that they cannot fix due to it not having the correct software and it not being a US phone.