Database Info

How to: Samsung Kies program

It works, though not made for the Captivate. Here's how to get it:
First, you will need to get .NET 4 Framework from Microsoft and install that. You will need to restart your computer after installing, so be prepared.
Go to samsungapps.com or it should be the first search link when searching for Samsung Kies using Google.
It will tell you that it's not available for the US.
Click the "Applications" tab in the upper right part of the screen.
Click "See all Countries"
Click on "Europe" then select "United Kingdom" (I did this just to make sure that whatever follows would be in English, but it may not matter)
At the bottom-center there will be a link "Download Kies" Save or Run the .exe
During installation, it will ask you what language you want. You can choose US at that point.
Phone wouldn't connect at first. I closed the program, disconnected the USB cable, then reconnected the USB cable and Windows started installing drivers. After that, I reopened Kies, selected Samsung Kies on the phone when prompted for USB connection type, and it started establishing connection with the phone. It will then show the phone's model number and your wireless phone number.
If you're having trouble after the drivers are installed, just make sure that the "MTP Application" with USB connector symbol is displayed on the phones screen. It Kies should recognize the phone and connect automatically after that.
It has a few useful features, but isn't the best phone assisting software I've used.

Thanks for this. I just wish I had it before I spent so much time getting my Outlook contacts on my phone.
I installed and ran the program before connecting my phone. When I did connect, it recognized it right away.

What kind of system did you do this on? I tried it a couple of days ago, but my 64 bit Win 7 system had no love for the Samsung MTP USB drivers.

XP, sp3
Someone posted on another topic that they had to update the .NET framework and some other stuff to get it to work on 7.
Sent from my SAMSUNG-SGH-I897 using XDA App

I tried doing it on xp sp3 as well and it always says connecting device and it won't ever connect. Tried to re-install and all that updated everything and still wont work

Why do I need Kies? (innocent tone) All I've needed is mass storage option..

After installing Kies I kept having problems with Win7 64 bit until I plugged the USB cable directly into one of the motherboard ports. Once I did that things started working correctly.

I'm using Windows 7 Starter on my netbook. It's true, you have to get .NET 4 Framework, and I'll add that to the original post.
No one NEEDS Kies, but it is nice to have if you want to back up your contacts and convert videos to play on the phone.
Dave

I've found this only connects if you're using the TouchWiz launcher.

phrebh said:
XP, sp3
Someone posted on another topic that they had to update the .NET framework and some other stuff to get it to work on 7.
Sent from my SAMSUNG-SGH-I897 using XDA App
Click to expand...
Click to collapse
Tried that too. The Kies Recovery Mode attempts to install the drivers and the Samsung Android USB Composite Device does install but the CDC Abstract Control Model (ACM) driver fails.
Any idea what that "other stuff" is that might be needed?
Tnx

this is great... but for whatever reason, when transfering music, i can't get playlists to transfer, nor some album art...
oh and i'm using it on win 7 pro x64... you do need the .net 4 framework and it will only connect while using TouchWiz :-\

Truceda said:
It works, though not made for the Captivate. Here's how to get it:
First, you will need to get .NET 4 Framework from Microsoft and install that. You will need to restart your computer after installing, so be prepared.
Go to samsungapps.com or it should be the first search link when searching for Samsung Kies using Google.
It will tell you that it's not available for the US.
Click the "Applications" tab in the upper right part of the screen.
Click "See all Countries"
Click on "Europe" then select "United Kingdom" (I did this just to make sure that whatever follows would be in English, but it may not matter)
At the bottom-center there will be a link "Download Kies" Save or Run the .exe
During installation, it will ask you what language you want. You can choose US at that point.
Phone wouldn't connect at first. I closed the program, disconnected the USB cable, then reconnected the USB cable and Windows started installing drivers. After that, I reopened Kies, selected Samsung Kies on the phone when prompted for USB connection type, and it started establishing connection with the phone. It will then show the phone's model number and your wireless phone number.
If you're having trouble after the drivers are installed, just make sure that the "MTP Application" with USB connector symbol is displayed on the phones screen. It Kies should recognize the phone and connect automatically after that.
It has a few useful features, but isn't the best phone assisting software I've used.
Click to expand...
Click to collapse
I'm on Win 7 64 bit , amazing guy , you're the best

Wow thnx a lot! finally its working for me and i have a windows 7 x64.

Can't connect.
My phone is rooted and all drivers installed fine except the MTP driver won't install.
I can choose mass storage and mount but when I choose Kies option on the phone it just goes crazy and keeps flashing MTP on the phone.
Someone posted somewhere that you need to do a factory reset but I really don't want to do that cause it will wipe all my apps and stuff.
Any other ideas?

You need to connect the usb cable with it already set to the Kies option.

My phone connects to Win7 x86 when it is in development mode and Kies registers that fact but complains that it cannot be in that mode. So I switch the mode off in the phone but now when I plug the phone in it does not even get recognized. Nothing, not even trying to install driver or a new USB device found.
What am I doing wrong?
Net 4 is installed and so are the Sammy usb drivers.

What's the point of Kies?

Hi,
I have HTC Tilt 2 and I have contacts with photos on that. Also all the photos are in sync with outlook. When I used Kies to sync my contacts it did not bring any photo? What should I do? I have more than 300 contacts..

Samsung, this is pathetic!
Wasted 2 hours of my life dealing with your stupidity.
heres the solution (problem was launcher pro):
1. grab the homeswitcher from market
2. set touchwiz crap as default.
3. reboot phone.
from then on, kies acts normally, phone gets detected normally etc etc etc.
thanks for wasting my time samsung.
edit: even after this i had probs, seems i need to reboot phone everytime i need to connect it. on first connect after fresh reboot it seems to work. goodluck. (very very very poor software as expected from samsung)
edit2: this is a bug fest! who coded this samsung? some student? jesus this soft is so bad it kills all the experience. what a piece of junk. barely works. flaky. buggy. samsung, fire your software team asap. they suck. only a true amateur can output this kind of garbage. this is below badly coded visualbasic garbage.

Seems to me you need to take your unhappy self and learn how to code. Then apply for a Job at Samsung claiming you can put their programmers to shame. IF you aren't gonna do anything about it, other than complain, you need to just STFU or get another phone.
kodea said:
Samsung, this is pathetic!
Wasted 2 hours of my life dealing with your stupidity.
heres the solution (problem was launcher pro):
1. grab the homeswitcher from market
2. set touchwiz crap as default.
3. reboot phone.
from then on, kies acts normally, phone gets detected normally etc etc etc.
thanks for wasting my time samsung.
edit: even after this i had probs, seems i need to reboot phone everytime i need to connect it. on first connect after fresh reboot it seems to work. goodluck. (very very very poor software as expected from samsung)
edit2: this is a bug fest! who coded this samsung? some student? jesus this soft is so bad it kills all the experience. what a piece of junk. barely works. flaky. buggy. samsung, fire your software team asap. they suck. only a true amateur can output this kind of garbage. this is below badly coded visualbasic garbage.
Click to expand...
Click to collapse

USB Problems??

My phone has been working fine, up till last night. All of a sudden when I plug it into USB I get an error that there was a device malfunction. In dev man there's a Microsoft WPD FileSystem Volume that windows says cannot start properly, and a unknown device under USB.
I've system restored, I've power drained, I've tried on 3 pc's. Same thing. All pc's are running windows 7 64 bit.
Any ideas?

Maybe reinstalling the samsung drivers from the website. Maybe a driver got corrupted. Other than that I don't know. Bring the phone back get a new one faulty device.

Tried reinstalling drivers. Problem is I can't even reflash because I can't get the phone recognized to use the stock rom.....

if you are getting the same result on multiple PC's then the odds favor that your phone is the problem, and not the computer or drivers.
Have you tried different USB modes?
Have you tried a factory reset?

Trying the reset, we'll see. I'm desperate now. Yes, I've tried Kies and mass storage. I don't even need to select one though. (I have it set to ask) I get the error as soon as I hook it up..
Update: Reset didn't do it.

The Same thing happened to me, i tried Factory Reset but it did not work.

Good luck, I'm about at the point of giving up. I'm trying my work PC tomorrow and if it doesn't work, I'm off to the ATT store.

I called ATT cust Care, the lady did not understand what the problem was and said that i should contact Samsung rather than calling ATT to resolve the issue.

bhanuteja said:
I called ATT cust Care, the lady did not understand what the problem was and said that i should contact Samsung rather than calling ATT to resolve the issue.
Click to expand...
Click to collapse
thats some good troubleshooting right there

Driver issues, I had the same problem with windows 7. Use that usb view program and disable the htc drivers and samsung something usb bla bla drivers. Then replug and use the notifications to mount the sd card. It's hit or miss for me too.

Downloaded USBdeview?? Seems to be what you're talking about. Disabled, all samsung devices, there were 2. Plugged phone in. (I know longer get the mount options) soon as I hit mass storage on the phone though it throws the same error.
Then uninstalled the two devices, same thing. So I uninstalled ALL non HID devices, same thing. Gives me the error, throws an unknown device in dev manager, if I try to update/reinstall the driver it tells me the best one is already installed. Tried uninstalling it and reinstalling from add/remove. Same thing.
I'm thinking this is something with the device, not windows. It seems like the OS is somehow corrupted and not allowing windows to see it/load it.??? Sounds weird but 3 computers and 2 days solid of trying to fix this have gotten me no where.

Are you guys using Win7 x64 or 32?
I've had nothing but trouble with x64 and the samsung drivers. I can get the device to mount as a mass storage device if I uninstall all of samsung's drivers, and I have never been able to get the phone running in debugging mode (drivers always fail, adb shows nothing is connected). I can't even get the drivers working properly under WinXP 32bit running in vmware on my Win7 x64 computer.
The drivers work perfectly fine on my laptop running 32bit Vista, though. Installed the drivers, plugged in the phone, everything runs great.
Have not tested with a linux livecd, but I suspect it will also work fine.

I've only tried on 64 bit so far. I do have an Ubuntu box I could try it on I guess. Let's see....

Well... Nothing. I can't figure out how to get it to work in Ubuntu. Not sure it will. Honestly I just installed it and have yet to spend any time with it.

I use Win7 64 bit, tried it on Win XP but still have the same issue.

I'm wondering if it's the cable now. If I turn the phone off, then plug it in, as soon as the battery icon pops up I get the message. Nothing in DM though.

32 bit, used samsung drivers from their site, all the ones from here. As long as I get a connect once in a while I'm fine. I use my method which works for me. Oh well nothings perfect.

I grew up with rabbit ears and 4 head VCR's with bad tracking.

Yeah, unfortunatey I can't even get it to work once in a while......

[Q] Ready to toss Captivate out the window HEEEEEEELPPPPP Please!!!!!

So I'm ready to return this phone and switch to Verizon and a Droid X
Problem 1: No matter what I try I cannot get this phone to connect to my laptop or PC I have probably spent almost 6-10 Hours trying to do this.
Problem 2: This is no where near the concern of problem one but it's annoying as hell, following many of the users advice in order to sync my contacts I used a gmail account and it synced 750 of my "contacts" while most of those 750 are worthless to me I have about 210 or so I actually need. So in order to fix this I created a new gmail account and only copied the contacts I needed as a .csv and synced now I can't get rid of the contacts from the original sync without restoring the phone or so it says.
Setup 1: Laptop Dell Lattitude D630 with Windows XP 32bit SP3 and .net frame work 4. I have tried almost everything. Tried using Kies, Updating Kies, Reinstalling Kies, Reinstalling Drivers, Tried ever driver out there, backdating and redoing it all over again etc. tried different USB Cables the closest I ever got was where it would say Connecting ( displayed in KIES ) and would eventually time out.
Setup 2: Desktop Windows XP SP3 32 Bit .net frame work 4 basically ran down the same thing on the desktop as well except for trying the original USB cable going to try that tomorrow
With both setups I can't get either to connect or even mount the drive in debug mode so I can;t even root this piece of garbage.
IS it me? Am I doing something wrong? If so call me an idiot and tell me how to fix it. I'm open to try anything at this point as this is more frustrating then using that piece of garbage Tilt 2 I had before this.
Please oh geniuses of XDA HALP!
If you have any questions please ask or if you think I left something Important out as well

This may or may not help you; however I had to get the official drivers from Samsung and not the ones that people were using - the Galaxy S drivers caused more problems for me. Uninstall, reinstall the proper drivers, reboot. Then reconnect, expand the drivers installation "balloon" and make sure the four drivers necessary install correctly. I kept having a problem with the USB Mass Storage Driver - but the second time got it.
On the phone, switching from Samsung Kies to USB Mass Storage then enabling USB Debugging and connecting directly to my machine(s) solved most of my probs. I'm using the original USB cable; but to be honest not too sure that would make a difference - just don't go too cheap - I'm also using the Nokia N810 microUSB cable without issues.
Not 100% sure that will help you, but I also had some troubles initially. Don't fret. And good luck.

I just went through exactly the same ordeal you describe with a Win XP machine.
I eventually got it to work, here's what I did:
1. I Downloaded and installed in the following order:
A. Windows Installer 4.5 ... reboot
B. .NET Compact Framework 3.5 redistributable ... reboot
C. .NET Framework 4.0 redistibutable ... reboot
D. Windows XP sp3 ... reboot
After that I downloaded the drivers from the Samsung site, installed them and prepped my phone by putting it in mass storage mode, and turning debugging on.
After another reboot, I connected my phone, waited and prayed ... and it worked. It was a rather long wait as I watched it install the drivers ... be patient.
I think the prayer is what eventually worked ...

ekasey said:
So I'm ready to return this phone and switch to Verizon and a Droid X
Problem 1: No matter what I try I cannot get this phone to connect to my laptop or PC I have probably spent almost 6-10 Hours trying to do this.
Problem 2: This is no where near the concern of problem one but it's annoying as hell, following many of the users advice in order to sync my contacts I used a gmail account and it synced 750 of my "contacts" while most of those 750 are worthless to me I have about 210 or so I actually need. So in order to fix this I created a new gmail account and only copied the contacts I needed as a .csv and synced now I can't get rid of the contacts from the original sync without restoring the phone or so it says.
Setup 1: Laptop Dell Lattitude D630 with Windows XP 32bit SP3 and .net frame work 4. I have tried almost everything. Tried using Kies, Updating Kies, Reinstalling Kies, Reinstalling Drivers, Tried ever driver out there, backdating and redoing it all over again etc. tried different USB Cables the closest I ever got was where it would say Connecting ( displayed in KIES ) and would eventually time out.
Setup 2: Desktop Windows XP SP3 32 Bit .net frame work 4 basically ran down the same thing on the desktop as well except for trying the original USB cable going to try that tomorrow
With both setups I can't get either to connect or even mount the drive in debug mode so I can;t even root this piece of garbage.
IS it me? Am I doing something wrong? If so call me an idiot and tell me how to fix it. I'm open to try anything at this point as this is more frustrating then using that piece of garbage Tilt 2 I had before this.
Please oh geniuses of XDA HALP!
If you have any questions please ask or if you think I left something Important out as well
Click to expand...
Click to collapse
You're better off with an iPhone iOS4. Getting the Droid X is just as complicated, it's just how a Android is. You got to learn to use it before it gets powerful.
On a side note, if you do what the above posters are telling you to do, then I hope you love your Captivate as much as I love mine.
Best damn phone I have ever had. Have not had one real problem with it.
But please, read through the android development stickies, there are so many tutorials you just need to follow.
Download the Drivers you need, 32 or 64 bit what ever you need.

gerbick said:
This may or may not help you; however I had to get the official drivers from Samsung and not the ones that people were using - the Galaxy S drivers caused more problems for me. Uninstall, reinstall the proper drivers, reboot. Then reconnect, expand the drivers installation "balloon" and make sure the four drivers necessary install correctly. I kept having a problem with the USB Mass Storage Driver - but the second time got it.
On the phone, switching from Samsung Kies to USB Mass Storage then enabling USB Debugging and connecting directly to my machine(s) solved most of my probs. I'm using the original USB cable; but to be honest not too sure that would make a difference - just don't go too cheap - I'm also using the Nokia N810 microUSB cable without issues.
Not 100% sure that will help you, but I also had some troubles initially. Don't fret. And good luck.
Click to expand...
Click to collapse
Can you link me to the Driver set you used? I have tried the captivate drivers, the T mobile Versions as well, along with a the generic Galaxy S drivers
Battlehymn said:
I just went through exactly the same ordeal you describe with a Win XP machine.
I eventually got it to work, here's what I did:
1. I Downloaded and installed in the following order:
A. Windows Installer 4.5 ... reboot
B. .NET Compact Framework 3.5 redistributable ... reboot
C. .NET Framework 4.0 redistibutable ... reboot
D. Windows XP sp3 ... reboot
After that I downloaded the drivers from the Samsung site, installed them and prepped my phone by putting it in mass storage mode, and turning debugging on.
After another reboot, I connected my phone, waited and prayed ... and it worked. It was a rather long wait as I watched it install the drivers ... be patient.
I think the prayer is what eventually worked ...
Click to expand...
Click to collapse
Will Give it a Try
SlimJ87D said:
You're better off with an iPhone iOS4. Getting the Droid X is just as complicated, it's just how a Android is. You got to learn to use it before it gets powerful.
On a side note, if you do what the above posters are telling you to do, then I hope you love your Captivate as much as I love mine.
Best damn phone I have ever had. Have not had one real problem with it.
But please, read through the android development stickies, there are so many tutorials you just need to follow.
Download the Drivers you need, 32 or 64 bit what ever you need.
Click to expand...
Click to collapse
I don't use Apple products, but thanks.
It's not that the Software or procedures are beyond my scope of intellect. It seems that every stickied thread I have read on here has 11 different ways of doing the same thing, and not one process works the same for everyone.
Like I said I'm not opposed to trying anything at this point or starting from scratch I just figured it would be a little bit less confusing.
I guess I assumed it would be
DL Software > Install Drivers and Software > plug in phone and magic it works haha.
So far I love the phone besides the fact that it had an SMS error the other day and Deleted all of my texts, the audio jack has become flakey, and the gmail app has consistent errors. OH and I'm missing text messages from people

Drivers are here: http://www.samsung.com/us/consumer/...ATT/index.idx?pagetype=prd_detail&tab=support

Battlehymn said:
Drivers are here: http://www.samsung.com/us/consumer/...ATT/index.idx?pagetype=prd_detail&tab=support
Click to expand...
Click to collapse
Thanks wanted to be sure, I had tried those on the laptop, I will try them tomorrow along with the other suggestions. Wish I had an office job like I used to then I would screw with it at work.

To fix the contacts, turn off the contact syncing, dowload Contact Remover from Market, run Contact Remover and select all contacts then delete. Now you can turn contact sync back on and you should be all set.
Sent from my SAMSUNG-SGH-I897 using XDA App

you could try simpler first - try to connect without Kies;
1. Phone ->settings->applications->usb settings -> ask on connection
2. Install drivers - I installed the AT&T captivate drivers, then the Samsung Drivers
3. Connect phone - if the screen is unlocked, you should see an option for which USB setting you want
4. Pick Mass storage
5. You should see one or two new drive letters on your machine (internal and SD card if you have one)
6. Pull down notification bar on phone, click USB, use for files, Mount drive
This will validate that you have the drivers installed without doing everything else that is involved with .Net stuff
You really only need the Captivate AT&T drivers for this part to work.
I have 2 XP machines and I have full functionality without installing Kies.

I probably tried everything as well..... if not more, but kept trying on my Win 7 64bit.
Don't know of which step finally worked but in using the updated version of Kies (Kies_1.5.1.10074_2_6), Samsung cable (non-motherboard port?), Samsung official 64bit USB drivers, unmounting External SD, setting Captivate to "ask preference for USB", and a final deep breath.
I ended up copying the Samsung USB driver folder to an easy to find location (desktop) and while in Kies(probably not necess.) I opened Windows device manager and asked each device error message to search that folder for correct driver one by one. It finally worked. I used Kies for Outlook Contacts, selected and used Media Center for music(had to remount SD before it would be recognized). Haven't used, but tried mass storage, modem(tether) and they were correctly recognized. Good luck!

What finally did it for me, after getting all the drivers to install with the phone in debug mode, was to set it to always ask on connection. It refused to install the mtp driver if I just set it to mass storage and left it there. I have no idea why, as mass storage is what I click when it connects, but it seems happier this way.
Sent from my SAMSUNG-SGH-I897 using XDA App

I had problems with kies and launcher pro. Had to switch back to original launcher for kies to work. Haven't tried in awhile.with both programs getting updates, it may be fixed now. My .02.
Sent from my SAMSUNG-SGH-I897 using XDA App

I had the same problem. .. actually I still have the same problem, however, there are ways to root and enable sideloading without ever hooking up to the computer. Try that out. If you can't find out how to do it, let me know and I'll do a write up.
Rooted Capivate Galaxy S

naplesbill said:
To fix the contacts, turn off the contact syncing, dowload Contact Remover from Market, run Contact Remover and select all contacts then delete. Now you can turn contact sync back on and you should be all set.
Sent from my SAMSUNG-SGH-I897 using XDA App
Click to expand...
Click to collapse
Thanks Will do this today.
everything else I will try tonight and let you guys know how it goes I will do it on both my laptop and on my PC at the same time.
Thanks so much for all the suggestions guys

I had the same problem with launcher pro, no matter how I tried to connect, unless I was in debug. Switching to the always prompt or whatever took care of that for me.
Sent from my SAMSUNG-SGH-I897 using XDA App

i knw this isnt really helpful but dont throw it out the window send it to me hehehe

I just tried the older cable that was party to all the unsuccessful Kies attempts and got the same error. Tried Samsung cable.....no issues. Odd because that same cable worked fine for EVO 4G and a Motorola device and Moto Phone Tools.
Could be fluke?

Well first off I want to thank everyone for the words of encouragement. I was able to finally get the phone rooted. not 110% sure how I did it but it's now done.
My second issue is now getting Kies to work, all it does is sit there and say connecting device
Thanks again everyone

[Q] My WP7 (HD7) driver can't be installed to PC

Hello...
I have HD7.. when I plug it into my PC (Vista OS), it will install driver for the first time.. but the process always failed
It says :
"Windows found your driver software for your device encountered an error while attempting to install it.
The resource loader cache doesn't have loaded MUI entry.
If you know the manufacturer of your device, you can visit its website and check the support section for driver software."
I've already install Zune also.. but in the end, my HD7 can't connect to Zune
Is there any solution ?
Thanks before..

Its Vista, it fails.
Downgrade to XP lol
Try a disk cleanup, if that fails, turn off UAC, restart your computer and try again.

VegaNovus said:
Its Vista, it fails.
Downgrade to XP lol
Try a disk cleanup, if that fails, turn off UAC, restart your computer and try again.
Click to expand...
Click to collapse
I've already try to turn off UAC and uninstall my antivirus, but it still the same
It's better to downgrade to XP, or upgrade to Windows7?

Sorry for the stupidly long reply, if your computer can handle it, upgrade to Win7 (but will cost)
A downgrade to XP is free, just use your Vista key to install XP, then when it comes to activation, call the number.

HD7 doesn't sync to zune
hey guys, I have the same problem. My HD7 cannot be recognized by zune. Always when I plug in my HD7. Its requesting for driver, but cannot find any. Any suggestions how to solve this problem?
I've already tried another USB port, another PC, reinstal OS (Vista with all updates till now), reinstal WP7 on my phone (NoDo, no Mango yet).
I think, problem could be, that once I've tried to use my phone as a wifi router (via DFRouter app.). I changed some setings in app but it didn't work so I uninstaled it. BUT I did not change the settings back. Could be this the problem??? If yes, how to solve it?

@Erdo9: DFRouter, and similar apps that modify the USB behavior, will make it impossible to connect to the phone using Zune. Why you would think it's a good idea to change the USB mode and then uninstall the software without changing back, I really can't imagine. However, fortunately for you there are others who did the same thing. Search around for "DFRouter Fix" or similar. You may need to buy some hardware and/or set up a "gold card" to modify the USB mode.

Try installing Windows Mobile Device Centre.
Google it up, download it from Microsoft's website. It should do the trick.

ok... first.. reinstall zune...
2nd: vista? 32 or 64?
which NATIVE language?
which UI language are you using? You installed multilanguage packs?
you disabled (i think completely) UAC, try also disabling also DEP (blind suggestion)

If disabling UAC, much less DEP, is required, you have a much, much worse problem. Pretty much all Microsoft software from the last decade has been DEP-compatible. If you need to disable DEP to install something that many other people are running just fine, that means you aren't running the official Microsoft code. That usually means malware.
Just saying... I really don't know what the problem is. Windows won't actually automatically install the phone drivers unless you have an up-to-date Zune install, but if you do, it should "just work" in a few seconds.

GoodDayToDie: Thank you so much. Now its working properly

Look in event viewer for any clues.

Lumia 710 VS Zune

Hello,
My Lumia 710 is not recognized by Zune, I've tried all possibilities that are in the forums and Microsoft ZUNE and still does not.
Help please

If you've literally tried "all the possibilities that are in the forums" I'm not sure why you expect we'll be able to help you, but...
Make sure you're using the original cable (not all USB cables work, it's stupid, and no, just because you bought it along with the phone doesn't count; use the one that came in the box).
Make sure your Zune software is up to date (it *should* prompt to install).
Make sure your PC has the WP7 drivers installed (if it doesn't, connect the phone then install the driver using Device Manager and searching Windows Update).
Try different USB ports.
Make sure the cable is firmly seated at both ends.
Give Zune a few seconds, I've seen it take up to ~15 seconds to detect the phone although it's normally almost instant.

Yusei said:
Hello,
My Lumia 710 is not recognized by Zune, I've tried all possibilities that are in the forums and Microsoft ZUNE and still does not.
Help please
Click to expand...
Click to collapse
Oh well, so it's not just me. I've literally tried everything in order to sync my GF's 710 but no way. Are you getting the "Can't Connect to Your Phone. Disconnect it, Restart it, Then Try Connecting Again" error message?
I tried this solution http://www.governor.co.uk/news-plus...ect-it,-restart-it,-then-try-connecting-again which apparently worked for many but it doesn't work for me: I haven't got anything under "Personal", and for the second part I cannot locate the folder C:\Users\<UserName>\AppData\Roaming\Microsoft\Crypto\RSA, the path isn't right for me.
Where can I find that stupid RSA folder? Any clue?
I'm really stuck here, apparently I'm getting this error on 2 laptops: my GF's one with Vista and mine with Win7. This is really annoying...

I've solved this problem, in my case, just run in compatibility mode with Windows Vista, and puff...Work fine now.
Thx for the answers

Yusei said:
I've solved this problem, in my case, just run in compatibility mode with Windows Vista, and puff...Work fine now.
Thx for the answers
Click to expand...
Click to collapse
Uh, that's interesting. I'll try this too tomorrow. Glad you fixed it

you possibly just ran into the leap day bug.
read details here
http://forum.xda-developers.com/showpost.php?p=23128029&postcount=1
in short, set the data to March 1 and you will be able to connect. then you can return to current date.
everything should be fine after the 29th.