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Help: Phantom e-mail account after Sprite restore

My AT&T Fuze display broke the other day. I managed to use MyMobiler to access the phone and back up (using Sprite Backup), and restore the backup on the new phone. The restore worked great, however, I now have a e-mail account on my e-mail tab that I cannot access to remove. If I go to my accounts, the account is not listed, so I cannot delete it. I also cannot access the inbox of the account.
Does anyone know how to remove this phantom account. It is a file or registry setting?
Thanks!

shmeggt said:
My AT&T Fuze display broke the other day. I managed to use MyMobiler to access the phone and back up (using Sprite Backup), and restore the backup on the new phone. The restore worked great, however, I now have a e-mail account on my e-mail tab that I cannot access to remove. If I go to my accounts, the account is not listed, so I cannot delete it. I also cannot access the inbox of the account.
Does anyone know how to remove this phantom account. It is a file or registry setting?
Thanks!
Click to expand...
Click to collapse
There is always a "phantom" one there, it is for outlook.
P.S. Good job with the my mobiler, you obviously searched unlike most noobs.
Welcome to XDA

You can get rid of it on your tf3d by connecting to you're computer via active sync, and unchecking the email box for what to sync.

I may not have explained this properly.
I am not referring to the Outlook default mail account.
On my old Fuze, I had an account setup to get my GMail. This worked great. When I backed up and restored on my new Fuze, this GMail account was still listed on the Mail tab, but I am unable to open the mailbox and this account is no longer listed under my mail accounts.
Any suggestions?

I've got the same issue. My 1st fuze got swapped out for a power issue it had. Did a full backup and restore with Sprite. The restore did NOT setup my alternate IMAP gmail accounts I had configured on the 1st one ... but I have the ghosts of them in TF3D tab. I can see all the accounts, and even flick through the email that was on the original unit at the time of the backup.
I've setup the accounts manually again, but now I have duplicate account appearances on the TF3D screen.
I tried reinstalling the Manila cab.
Tried removing, rebooting and re-adding the Email tab with Diamond TF3D config too. No effect.
Can't find any specific references in the registry for the email tab.
I posted a thread here too last week. Got one hit on it.
http://forum.xda-developers.com/showthread.php?t=457987

You need to delete cemail.vol. The file is locked while the phone is on, so you'll need to use Mortscript to delete it on boot.
http://forum.xda-developers.com/showthread.php?t=429784&highlight=cemail.vol+mortscript

Perfect!
Thanks for the point in the right direction!

I'm shocked that everyone is going through such effort to solve this problem when there's a program on the Sprite back up site that fixes the issue.
http://spritesoftware.crmdesk.com/a...earch=Search&area=0&criteria=0&sort=0&start=0
Though the article states it will delete all data, it didn't on my device. I was able to see my ghost IMAP account that would show up on the TF3D tab, but not in the messaging app itself.
I also use an AT&T Fuze

uh. . . maybe because no one Knew about it?
Thanks for the Link.

I have the same exact issue.. except I am using Sbp Backup ... but I think I'll try deleting the cemail.vol

I was also having a problem with 2 phantom email accounts in TF2D email tab after a backup - they were not shown in the accounts menu.
I used SKTools (Full Version) to scan all PIM information (actual heading 'Delete PIM information') which showed all accounts - highlight the phantom account/s, and then select 'delete account' from the action button.
All fixed - thanks all for the push in the right direction.

I am having the same phantom gmail account from a sprite backup on the fuze after getting rid of att bloat. I wish there was an easier way.

There is an easier way
Unzip the attached file to your device and run it. It will enumerate all accounts, even the hidden ones. You can choose to delete them or change settings. Whatever you need.
Hope this helps!

not working for me
Not sure what I am missing, but I see no option for deleting an account, only Repair, from the Feb 3 09 mailAccountRepair attachment. When the "busy circle" starts after selecting Repair, it does not finish (at least in 30 sec). Whether I Quit or not before soft reset, no changes are present. Any help appreciated.
HTC Touch Pro (Sprint), ROM 1.03, Nov 2008

Yes, please help. I have my work outlook (activesync) account that I want on there. I have to other email accounts (ie pop) that I want to delete and I can find no way to do it. HTC Touch Pro.
Thanks!

I had the same issue you're having, after exchanging my first Fuze out due to a problematic screen. When I restored the backup on to my new Fuze, I had the same ghost accounts. What I simply did was a hard reset, then when I ran Sprite I deselected the box that restores backed up emails. The restore went without a hitch, then I went into outlook and simply recreated my email accounts. After a couple minutes, I had all the email back.
Easiest way? Prolly not, but it worked for me.

winnebago said:
Unzip the attached file to your device and run it. It will enumerate all accounts, even the hidden ones. You can choose to delete them or change settings. Whatever you need.
Hope this helps!
Click to expand...
Click to collapse
It sure did! Thanks.

winnebago said:
unzip the attached file to your device and run it. It will enumerate all accounts, even the hidden ones. You can choose to delete them or change settings. Whatever you need.
Hope this helps!
Click to expand...
Click to collapse
perfect thank you so much!!!

Worked great thanks!!!

Thanks so much this totally fixed this irritating problem!

[Q] Change list of contacts

I originally imported Gmail contacts last November but now I have a cleaned-up Gmail list. It would be easier to completely delete the gTab file and reimport, but I can't find how to so... nor can I find a likely suspect data file on the tablet. Any suggestions? Thanks.
Tom

Not sure but maybe you just have to remove your Gmail account and create it again. Probably it will sync the new contact list
BR

Somehow it appears to me that the e-mail app is separate from the contacts app, and I haven't found anything clarifying what must be done to delete contact entries. There do not seem to be any controls to delete contact records one at a time or as a checklist ala File Expert. I was using the tablet mail app before I decided to experiment with the contacts list. I thought I might recognize a likely data but not yet.

On my phone it's under Settings -> Accounts & sync but I don't see any such option on my g tab. Maybe just not exposed in the older version of TNTLite I'm running. Worth a look...

movedfromdev[Q] Syncing Contacts

I dont know what i'm doing wrong but hoping someone can tell me. Whenever i save a contact I save it as a google contact. I store the number but if i flash a new rom I lose that contact I saved. I tried going into settings>accounts&sync and syncing all the accounts to see if it saved it but when I go on my pc and check my google contacts it doesnt appear. What am I doing wrong? Ive lost many numbers I needed....

Saving contacts
bx10r said:
I dont know what i'm doing wrong but hoping someone can tell me. Whenever i save a contact I save it as a google contact. I store the number but if i flash a new rom I lose that contact I saved. I tried going into settings>accounts&sync and syncing all the accounts to see if it saved it but when I go on my pc and check my google contacts it doesnt appear. What am I doing wrong? Ive lost many numbers I needed....
Click to expand...
Click to collapse
I have the same problem and have solved it by backing up my contacts on both my phone and my google account and then restoring them after booting the new ROM. I also use the backup with the contact program and I use GO launcher as my "menu manager". I use the GO Backup tool as a third level of backup. Any other method from anyone else would be useful as it is bit of a messy solution. BUT it does stop me losing contacts. I have also used the Microsoft Outlook tool as yet another backup when I sync. Can't have too many backups when the gremlins are out get your contact list.

Anyone?

[Q] Installing Calendar/Contacts + google sync on Adayo AN6B01 Car Radio / Head Unit

Hi there,
I've got an Adayo AN6B01 head unit / car radio here that has Froyo running as OS but the contacts app is missing, this is by factory default.
Searching in /system/app, I at least found the ContactsProvider.apk. But no sync adapter and no contacts apk.
First, I installed the sync adapter from goo.im for Cyanogenmod 6 MDPI as usual by copying it to /system/app and changing the permissions to rw-r--r--.
Because I didn't find a Froyo contacts.apk, I've set up an Android build machine then and compiled Froyo myself, grabbed the compiled apk and installed it.
The installation was fine, the contacts app now opens, but there are no contacts. I tried adding a new account, but the only account type that I can add is Exchange, no google.
In the settings, under "Accounts&Sync", my google account is there but there are only entries for "Picasa Web Albums", "Google Reader" and "Google Music".
I have the same problem now with the calendar, there are no entries and the menu even doesn't open at all. I installed the calendar apk that I compiled and I now have a menu, but still no calendar entries. As the calendar was there by factory default, I assume that I've broke something, but I don't know what.
What is the problem here? Would be nice if someone could help me out here.
Regards,
Lyve

Same Unit
I have the same head unit. I am interested in getting the same things you are as well as unlocking the bluetooth for use with other devices.
I would also like to see a tablet jellybean rom for it, but I can wish in one hand and.... ya know.
I have not done any rom cooking, but am willing to start. I have been developing in vb.net so I'm not a total loss.
Interested in how far you have gotten if anywhere.

Question No app found - no service available

I'm posting this because I've googled this issue to death and I'm not getting anywhere. Nothing I've seen on there has worked. Maybe one of you guys might point me in the right direction.
The problem occurs happens when trying to export my contacts to a .vcf file using the My Contacts app and my calendar to an .ics file with Simple Calendar Pro.
Contact app says: No app was found to handle this action.
Calendar app says: System service for selecting files and folders in unavailable
While we're talking 2 separate apps and 2 separate types of files, I can't help but think these 2 issues are somehow married to each other.
Does anyone have a clue on how to fix this other than doing a full factory reset?

Is Calendar Storage on your phone?
Contacts storage app is on your phone?
This happens when there no calendar storage app on phone, or its just an app malfunction.
Try stock calendar.

cmfCyangenModteam said:
Is Calendar Storage on your phone?
Contacts storage app is on your phone?
This happens when there no calendar storage app on phone, or its just an app malfunction.
Try stock calendar.
Click to expand...
Click to collapse
I did that and it's not working either. The contacts app won't export .vcf files either. I also tried to back up my Nova launcher configuration and got a similar message.
Something's wrong somewhere. Oh well....

humb13 said:
I'm posting this because I've googled this issue to death and I'm not getting anywhere. Nothing I've seen on there has worked. Maybe one of you guys might point me in the right direction.
The problem occurs happens when trying to export my contacts to a .vcf file using the My Contacts app and my calendar to an .ics file with Simple Calendar Pro.
Contact app says: No app was found to handle this action.
Click to expand...
Click to collapse
I'm fairly certain this is a "My Contacts" app issue than a Pixel 7/Android 13 issue; I'm guessing it's because it's not the stock Contacts app or something.
humb13 said:
Calendar app says: System service for selecting files and folders in unavailable
Click to expand...
Click to collapse
In Android something (a while back, maybe 10 or 9), apps would need special permission to access anything, even on the internal sd directory. This most likely has to do something with that. Most of the time the app states it needs permissions and you have to direct it to the root directory/device and "allow access". I'm trying to remember this from the top of my head, so it is vague, but it's something like this.
humb13 said:
I did that and it's not working either. The contacts app won't export .vcf files either. I also tried to back up my Nova launcher configuration and got a similar message.
Something's wrong somewhere. Oh well....
Click to expand...
Click to collapse
I'm curious what shows up when you select "Share" from the stock Contacts app....What do you mean "won't export"? Like through messaging, email, Telegram, Whatsapp, bluetooth, Nearby Share, etc.? All of them?

simplepinoi177 said:
I'm curious what shows up when you select "Share" from the stock Contacts app....What do you mean "won't export"? Like through messaging, email, Telegram, Whatsapp, bluetooth, Nearby Share, etc.? All of them?
Click to expand...
Click to collapse
I just looked all over the stock Contacts app on the Pixel 7 Pro. There are a ton of items to either configure or do other stuff, but nowhere is there anything for sharing. I don't believe the problem is there. I just shared a picture with the Gallery app and it worked.
By "not export" I mean that the Contacts app won't export the contacts to a .vcf file which can be stored as a backup and reimported later. When I try it I get the error message I mentioned. I'm having the same issue with the Calendar app. It will not export to an .ics file. Importing does work, the problem is exporting.
I've checked all permissions for both these app. Everything is allowed and the problem persists. :-(

humb13 said:
I just looked all over the stock Contacts app on the Pixel 7 Pro. There are a ton of items to either configure or do other stuff, but nowhere is there anything for sharing. I don't believe the problem is there. I just shared a picture with the Gallery app and it worked.
By "not export" I mean that the Contacts app won't export the contacts to a .vcf file which can be stored as a backup and reimported later. When I try it I get the error message I mentioned. I'm having the same issue with the Calendar app. It will not export to an .ics file. Importing does work, the problem is exporting.
I've checked all permissions for both these app. Everything is allowed and the problem persists. :-(
Click to expand...
Click to collapse
You need a file explorer to export with do you have the Google Files program frozen/deleted or an alternative installed? I use MiXplorer and the app opens when I export contacts to choose a location to export.

xBkKx said:
You need a file explorer to export with do you have the Google Files program frozen/deleted or an alternative installed? I use MiXplorer and the app opens when I export contacts to choose a location to export.
Click to expand...
Click to collapse
Ok, now we're getting somewhere
I have Files by Google installed and working, as well as Total Commander and X-Plore. All permissions active except for notifications. Shouldn't at least one of these do the trick? Or is there another issue going on somewhere?
Is there something special about MiExplorer that these other proggies lack?

humb13 said:
Ok, now we're getting somewhere
I have Files by Google installed and working, as well as Total Commander and X-Plore. All permissions active except for notifications. Shouldn't at least one of these do the trick? Or is there another issue going on somewhere?
Is there something special about MiExplorer that these other proggies lack?
Click to expand...
Click to collapse
Sorry I should've been more clear i meant an app when viewing all apps in device settings ➡ Show System apps it will be called "Files" or MAYBE I think "Documents UI" the package name is com.google.android.documentsui if you have this installed & enabled I unfortunately don't have any suggestions. I've only had this same problem when accidentally removing this app when debloating my phones. I did freeze it, uninstall MiXplorer and installed both the apps you mentioned and got the same error about exporting. I don't know why it works for me with just MiXplorer and not those other apps though.

humb13 said:
I just looked all over the stock Contacts app on the Pixel 7 Pro. There are a ton of items to either configure or do other stuff, but nowhere is there anything for sharing. I don't believe the problem is there. I just shared a picture with the Gallery app and it worked.
Click to expand...
Click to collapse
When you hold down on a contact, you don't see the "share" option? The 3 dots aligned like a sidewards triangle?
humb13 said:
By "not export" I mean that the Contacts app won't export the contacts to a .vcf file which can be stored as a backup and reimported later. When I try it I get the error message I mentioned. I'm having the same issue with the Calendar app. It will not export to an .ics file. Importing does work, the problem is exporting.
Click to expand...
Click to collapse
If I hold down on any contact and tap the "share" button, that's the only way it tries to share it -- as a .vcf file; and it offers like 10 options to send/share that .vcf file...
humb13 said:
I've checked all permissions for both these app. Everything is allowed and the problem persists. :-(
Click to expand...
Click to collapse
As long as it is given permission to "contacts" and probably "modify system settings" is set to Allowed...that should be enough...

I was able to make a copy of the vcf file through the phone app I checked the folder on Google files so you deffo have a problem have you tried clearing the cache of the apps un installed the apps updates and reinstalled the updates if those don't work I think a back up and factory reset would fix it

It may not be in the contacts app that your solution lies. If I'm understanding correctly. It may be the app that you're trying to import the contacts too. I just want to make sure I'm understanding correctly, you're trying to import these things to the simple contacts app? You shouldn't have to do anything with the Google contacts app itself. It's likely to be something you would do on your Google account and not actually in an app but in a browser

Sorry, no idea why that posted twice.

xBkKx said:
Sorry I should've been more clear i meant an app when viewing all apps in device settings ➡ Show System apps it will be called "Files" or MAYBE I think "Documents UI" the package name is com.google.android.documentsui if you have this installed & enabled I unfortunately don't have any suggestions. I've only had this same problem when accidentally removing this app when debloating my phones. I did freeze it, uninstall MiXplorer and installed both the apps you mentioned and got the same error about exporting. I don't know why it works for me with just MiXplorer and not those other apps though.
Click to expand...
Click to collapse
Kudos to you, dude! I googled the package name you mentioned and someplace there was a download link for something called "documentsui-t-frc-doc-3304430". I brought it down and gave it a shot. IT WORKED!! Both the contacts and the calendar file export services work flawlessly. The full name of the package is "com.google.android.documentsui.theme.pixel". It shows up as a system app on the App Manager program. There is no icon anywhere. But hey, it does the job. Thanks for your help.
Now tell me why I'm having trouble updating Windows 11 and installing apps from the Windows Store. Yeah, I know, it's not what we discuss on this forum. But you know quite a bit. Maybe you could point me in the right direction. Once again, googling isn't getting me anywhere.

humb13 said:
Kudos to you, dude! I googled the package name you mentioned and someplace there was a download link for something called "documentsui-t-frc-doc-3304430". I brought it down and gave it a shot. IT WORKED!! Both the contacts and the calendar file export services work flawlessly. The full name of the package is "com.google.android.documentsui.theme.pixel". It shows up as a system app on the App Manager program. There is no icon anywhere. But hey, it does the job. Thanks for your help.
Now tell me why I'm having trouble updating Windows 11 and installing apps from the Windows Store. Yeah, I know, it's not what we discuss on this forum. But you know quite a bit. Maybe you could point me in the right direction. Once again, googling isn't getting me anywhere.
Click to expand...
Click to collapse
You have troubles with hardware, or software,

cmfCyangenModteam said:
You have troubles with hardware, or software,
Click to expand...
Click to collapse
Hopefully the moderators won't be mad at me for posting this on a Google Pixel Pro forum. I'll try to keep it brief. Hopefully someone can point me elsewhere.
Whenever I try to update something or download from the Windows Store, it gives me a 0x80070001 error. I've been able to download and install updates and store apps manually. The problem is that sometimes this method works and sometimes it doesn't.
I installed something call Windows 10 Privacy. I've been using it since before upgrading to Windows 11. I emailed the developer and he suggested re-enabling all tabs that block telemetry. It didn't work.
I'm convinced that just like the problem I had with the phone, this has to be due to some detail somewhere. But where? Googling hasn't helped. There are billions of suggestions on there to fix the 0x80070001, and none work.
Any ideas..

humb13 said:
Hopefully the moderators won't be mad at me for posting this on a Google Pixel Pro forum. I'll try to keep it brief. Hopefully someone can point me elsewhere.
Whenever I try to update something or download from the Windows Store, it gives me a 0x80070001 error. I've been able to download and install updates and store apps manually. The problem is that sometimes this method works and sometimes it doesn't.
I installed something call Windows 10 Privacy. I've been using it since before upgrading to Windows 11. I emailed the developer and he suggested re-enabling all tabs that block telemetry. It didn't work.
I'm convinced that just like the problem I had with the phone, this has to be due to some detail somewhere. But where? Googling hasn't helped. There are billions of suggestions on there to fix the 0x80070001, and none work.
Any ideas..
Click to expand...
Click to collapse
https://techcommunity.microsoft.com/t5/windows-insider-program/install-error-0x80070001/m-p/3037791 hope this helps