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Hey guys, I need to cancel my data plan on my account with AT&T, and the rep told me b/c it's a smart phone it requires a data plan with it.
I installed that one program that disables network connections so no data is transferred at all, but I'd still be paying the $30/month.
Does anyone know of a program to blind the IDMI or w/e number so that AT&T doesn't know what phone I'm using? I mean, yea I can just put my SIM in another phone and use that and cancel the plan just fine. I'd LIKE to continue using the fuze as a normal phone b/c it has wifi and is an all-around better phone than say a moto razor. This way I can call from a razor, cancel the plan, and put the SIM back in the Fuze and according to my account online it won't know I've switched back to the Fuze.
Ideas? Thanks.
tell the rep that he/she is a liar and a jerk. You can remove your dataplan. the only phone out there that requires you to have a dataplan is the iphone. get yourself a rep that actually knows what they're talking about.
Last time they told my gf that her only option for txt mssging is to pay for the unlimited and i kept telling her you can get 200 for $5 and the rep says no, I told her to get another rep and that rep set it up for her.
You actually do need a data plan for any smartphone, if you upgrade to another smart phone theres no way to get out of paying $30 for data
Broman400 said:
You actually do need a data plan for any smartphone, if you upgrade to another smart phone theres no way to get out of paying $30 for data
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I have to agree with mputtr. Keep trying until you get a rep that will do it for you. By the way, I've upgraded twice over the past 3 1/2 years with ATT smartphones, and I was never required to get a data plan. I still don't have one to this day.
LBCta said:
I have to agree with mputtr. Keep trying until you get a rep that will do it for you. By the way, I've upgraded twice over the past 3 1/2 years with ATT smartphones, and I was never required to get a data plan. I still don't have one to this day.
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mputtr said:
tell the rep that he/she is a liar and a jerk. You can remove your dataplan. the only phone out there that requires you to have a dataplan is the iphone. get yourself a rep that actually knows what they're talking about.
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Not true anymore, since September 6, it's now AT&T policy that every smartphone requires the $30 data plan, not just the iphone (BBs included). The only way to get out of this is if you had a smartphone BEFORE that date and either didn't have a data plan or had a cheaper one and therefore you're grandfathered in. You could try to find a rep to do it for you, and even in the rare case you do find one, once AT&T matches your IMEI, they're gonna put the data plan back on and possibly charge you for trying to circumvent the policy.
rccola159 said:
Not true anymore, since September 6, it's now AT&T policy that every smartphone requires the $30 data plan, not just the iphone (BBs included). The only way to get out of this is if you had a smartphone BEFORE that date and either didn't have a data plan or had a cheaper one and therefore you're grandfathered in. You could try to find a rep to do it for you, and even in the rare case you do find one, once AT&T matches your IMEI, they're gonna put the data plan back on and possibly charge you for trying to circumvent the policy.
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He's right. Though, how long do you think it will take for them to match up the IMEI's? Because I've switched my SIM through several Winmo phones (shh, off the record) and never been asked about it.
I'm hoping AT&T will be lazy because I really don't like this idea
Jaxbot said:
He's right. Though, how long do you think it will take for them to match up the IMEI's? Because I've switched my SIM through several Winmo phones (shh, off the record) and never been asked about it.
I'm hoping AT&T will be lazy because I really don't like this idea
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Yeah, it's either hit or miss I guess. At times my Fuze will go unnoticed after using a dumbphone, and then all of a sudden it will show up in OLAM, but I've had the Medianet plan on the Fuze forever, so no worries
But from what I hear AT&T is more aggressive in searching for people, so all I can say is good luck!
I've got three phones on family data & family texting... $60 total for all three. Fuze, BJII and Samsung Eternity. I want to upgrade fuze to Tilt2 & BJII to better smartphone, but I don't want to get jacked by AT&T forcing a move to data plans. Anyone know if you can switch back thought the website once you've signed up for data plan?
I've had a Tilt forever. I need to uprade, hopefully to a HTC Pure, however already having a family plan with 5 phones, I don't need or want a data plan o top of that expense. Is there a way of using an unlocked phone to avoid the ATT Nazis? Thanks for any help. Hoping that I won't have to go back to an iPaq Pocket PC.
the only real way of doing it is after upgrading the phone wait a month or so while paying for data then put the sim in a old razr or something and go online change your IMEI and then call and say u lost the new one and have them take data off.
then just swap sims later and hope they dont notice
Here's a quick fix that always works: (I've done this many, many times)
1. Get yourself a dumbphone, i.e. non-winmo/BB/iPhone devices like those Nokia's or SE's
2. Get the IMEI# of the dumbphone ready because the rep would want to register that with your account.
3. Call the rep from the dumbphone, and tell him/her that you're NOT gonna use your smartphone anymore and that you would want the data plan to be removed.
OR
This would also be the chance for you to downgrade your data plan to the cheaper $15/mo MediaNET, most dumbphones will be eligible for that.
4. Hang up and put back the SIM card into the smartphone again, voila.
The trick is to NEVER call the rep from the smartphone as they're able to detect your IMEI from the network.
Good luck.
Please please please login to your myWireless account on AT&T and make sure that you still have the unlimited data plan.
My salesman on Sunday said he was able to keep it on my account, however today I got a text that said my "data pay per use" has exceeded $20. I logged into my account, and my unlimited data was gone! I called 611, spoke with customer care.
At first, customer care was understanding, but took the line that said "any time you make changes to your account, you will lose the unlimited data option". It wasn't until I told her that the salesman said I could keep it, and I specifically asked her to open a case, that she took action. Once I mentioned "open a case" to get unlimited data restored, she changed her tune. In my opinion, I think they do that because most people won't press the issue. Since I stood firm, she accessed my account and verified I had unlimited data on my last bill, and submitted a case to get it returned to my account.
Now I'm waiting for the case to be resolved.
Check for yourself, make sure you still have it.
They tried to tell me me they had to takevmy unlimited data away when I bought the inspire. I wad told before when I got the captivate if I never got rid of it I would be grandfathers and keep it.
I've been with ATT for 8-9 years, and told them if they were taking unlimited data, cancel my service right now.
So they fixed it, alls good now, haven't actually checked the bill though
di11igaf said:
They tried to tell me me they had to takevmy unlimited data away when I bought the inspire. I wad told before when I got the captivate if I never got rid of it I would be grandfathers and keep it.
I've been with ATT for 8-9 years, and told them if they were taking unlimited data, cancel my service right now.
So they fixed it, alls good now, haven't actually checked the bill though
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My salesman told me I had it still too. It wasn't until I got that text about data-pay-per-use that I logged in and checked. You really should login and make sure you still have it.
If you don't call 611, push the issue of getting "a case" opened to get that restored to your line. Customer Care told me that they are no longer allowed to escalate a case to restore unlimited data UNLESS it is on the previous bill.
Just checked my account and I'm still on unlimited data. Thanks for the heads up however.
Sent from my HTC Inspire 4G using XDA App.
I had the same problem doing my upgrade over the phone. I just asked to speak to a supervisor and told her to add the SOC code for the unlimited 4G plan since it already exists in their system. She gave me some fluff about it probably not working, but that she'd try. It worked just fine and my account still showed unlimited data. Long story short, get a supervisor and tell them to add the unlimited 4g SOC code.
Sent from my Desire HD using XDA App
I work for at&t, there is no issue what so ever with keeping the unlimited data. If you stay with a smartphone, you can keep your unlimited smartphone data if you already have it. if anyone tells you different, they are wrong!
I work for att too. as long as you had the unlimited data then you can keep it.
Sent from my Desire HD using XDA App
Where on the site do you check to see your data plan? Nevermind, found it.
slapnutz said:
I work for at&t, there is no issue what so ever with keeping the unlimited data. If you stay with a smartphone, you can keep your unlimited smartphone data if you already have it. if anyone tells you different, they are wrong!
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iPrevailed YDG said:
I work for att too. as long as you had the unlimited data then you can keep it.
Sent from my Desire HD using XDA App
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People who work for ATT - I lost my unlimited data and have since "had a case open with the department that reviews the issue and is capable of putting it back on" - this according to the supervisor I spoke with after I found out I had lost it. I was told I'd hear back from someone by 2/25. He also hinted towards the fact that since a case was open it was very unlikely that they wouldn't put it back. You guys know about this process? What are the chances I'm going to get mine back?
Upgraded from a Nexus One at a Costco booth without a hitch. Still have my unlimited data plan.
My data wouldn't work at all when I got home with this phone on Sunday. Somehow my unlimited plan disappeared, and my case is slated to be resolved by 2/25. WHAT?
Totally ridiculous. They assure me any overage charges would be refunded, but I can't say that I trust them. No idea why it takes 11 days to fix something they screwed up on their own.
I guess it is all about having CS or a rep involved. I went online on launch day and ordered mine straight out for 399. I had, and still have the unlimited data plan for 30 a month. So no problems here. I just swapped in my old SIM card, set up the APN and was good to go.
Oh, btw, Speedtest.net on various servers, above 5MBIT down and a little over 1MBIT up. So I guess this HSPDA is working pretty well for me.
homeslice976 said:
People who work for ATT - I lost my unlimited data and have since "had a case open with the department that reviews the issue and is capable of putting it back on" - this according to the supervisor I spoke with after I found out I had lost it. I was told I'd hear back from someone by 2/25. He also hinted towards the fact that since a case was open it was very unlikely that they wouldn't put it back. You guys know about this process? What are the chances I'm going to get mine back?
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Your chances are very good, if you had the unlimited plan on account and it was removed by mistake then you should have no problem getting it put back on. I also work for AT&T.
Still have my unlimited data plan called "GPRS WAP UNLTD DOM - HSDPPB" (Upgraded FROM "GPRS WAP UNLTD DOM - DPPB")
I was also told I have to wait till the 25th to hear about the case that was opened. However I was assured I would get the unlimited back due to I did not give permission to have it removed...uhhh duh? lol
Still have my smart phone personal unlimited.... getting about 5 down and 1.5 up. Can't wait for them to complete that backhaul work here in STL. 5 megs up here i come.
Not surprised that at&greed would try and steal away someone's unlimited.
Don't blame ignorance, I think its on purpose unfortunately.
Sent from my illmatic Inspire 4G / Desire HD
same for me my resolve date is the 23rd.
Im confident I will get it back, but if I dont they lose me as a customer.
t-mobile offers unlimited data throttled after 5gb, I generaly use around 4gb,plus they let you tether without extra bs charge.Im tempted to open a t-mobile acct regardless to see if I like them better.
att dropped the ball big time here, I too think that is is an effort to force people to tiered data.
att fail
i just checked my bill and nothing looks different. im going to call and make sure though tomorrow. been with att for 4+ years. would hate to go to metro pcs and get the same features for 50 bucks..
btw this phone is amazing.. cant wait til root
d00mz said:
Please please please login to your myWireless account on AT&T and make sure that you still have the unlimited data plan.
My salesman on Sunday said he was able to keep it on my account, however today I got a text that said my "data pay per use" has exceeded $20. I logged into my account, and my unlimited data was gone! I called 611, spoke with customer care.
At first, customer care was understanding, but took the line that said "any time you make changes to your account, you will lose the unlimited data option". It wasn't until I told her that the salesman said I could keep it, and I specifically asked her to open a case, that she took action. Once I mentioned "open a case" to get unlimited data restored, she changed her tune. In my opinion, I think they do that because most people won't press the issue. Since I stood firm, she accessed my account and verified I had unlimited data on my last bill, and submitted a case to get it returned to my account.
Now I'm waiting for the case to be resolved.
Check for yourself, make sure you still have it.
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Same here!
Whats up everyone. I was just browsing the web and saw something about att giving some people back their unlimited data plan for $30 (google it). So I called att and told them I used to have the unlimited plan and when I tried to get it back they said they didnt have offer it anymore. So to make a long story short they said no I cant get it back no way.. keep in mind I was real nice the them. So I said thank you and hung up. Then I called back 15 min. Later got someone else told them my story..... Waited for review.... Then......... They got a supervisor and gave me back my unlimited data plan for $30 effective today!!! ;-) Hope this might help some of my fellow cappy users......
Sent from my SGH-I897 using XDA App
Forgot..you had to have had it before they took it away, from what I read.
Hey guys, what's this button d....
Got mine back a while ago.
I upgraded from an iPhone 3gs to the Captivate back in November using amazon wireless. The reason I went through amazon and not AT&T being that the phone was on sale for $20. The online upgrade makes you re-choose your plan. I did not have the option of unlimited data but went ahead anyway as I never passed the 2G a month anyway. The first month with the captivate I did. I called up AT&T and asked directly for a manager after talking with the CSR. I told him I had was grandfathered in but didn't have the option to keep the unlimited. I called min January. The manager called back about 2 hours later and told me after "reviewing" the situation he would give me unlimited data back. I now have my unlimted data. So yes, you can get it BACK. They will not however give it to you if you never had it.
That's what I was getting at....hopefully preventing randoms from just calling up wanting it after never having it then getting pissy they can't get it.lol
Hey guys, what's this button d....
jokes1 said:
Whats up everyone. I was just browsing the web and saw something about att giving some people back their unlimited data plan for $30 (google it). So I called att and told them I used to have the unlimited plan and when I tried to get it back they said they didnt have offer it anymore. So to make a long story short they said no I cant get it back no way.. keep in mind I was real nice the them. So I said thank you and hung up. Then I called back 15 min. Later got someone else told them my story..... Waited for review.... Then......... They got a supervisor and gave me back my unlimited data plan for $30 effective today!!! ;-) Hope this might help some of my fellow cappy users......
Sent from my SGH-I897 using XDA App
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When did you originally cancel your data plan?
Or should I say change it to the tiered plan?
I had to switch my plan around 7-10. When I tried to get it back they said they didnt have it anymore. Just got unlimited back last night. Be nice and keep calling back. Get different people and maybe they will do it for u. The first lady said there was no way to get it back at all that I was too late, nut the second lady did it for me, ive also been a costomer for like 5 years. But u had to have unlimited before. So if u have had unlimited before then y not give it a try.....
Sent from my SGH-I897 using XDA App
what if you had the unlimited but it wasnt the smart phone unilimited plan???
You had to have had the smart phone unlimited data for $30
Sent from my SGH-I897 using XDA App
Or an iphone unlimited plan.
Sent from my SAMSUNG-SGH-I897 using XDA App
Hey guys I just wanted to ask one question before I actually buy the desire hd. When i got my Tilt 2 one year ago, I told them I didnt want a data plan and they told me it was ok because i have been a customer for 5 years. So question is are they going to force me to get a data plan when i get the desire hd. thanks in advance.
you cannot get it without the data plan, this is ATT's policy now. that said, android OS works much differently, and not having a data plan would probably not work simply because of the way android OS works. you can try it though, curious to hear results...
from what i was told in the past, if you get a cool rep at the store, which i have come across in my area.
You can get them to cancel the data plan after the first month.
epicKA8 said:
from what i was told in the past, if you get a cool rep at the store, which i have come across in my area.
You can get them to cancel the data plan after the first month.
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This is NOT the case anymore. If you get a smartphone on AT&T, you are required to get a dataplan. End Of Story.
If you don't want a data plan, the question you should ask yourself is (unless you have WiFi to connect to all the time) do you really need a smartphone?
epicKA8 said:
from what i was told in the past, if you get a cool rep at the store, which i have come across in my area.
You can get them to cancel the data plan after the first month.
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Once that person makes their first phone call with their phone, the network registers their IMEI and puts them on the correct data plan.
Nice try though.
The ATT policy aside, because android uses data for so much, I doubt you could even set up the phone unless near WiFi. When out and about away from WiFi, so many parts of the OS reach out for data that it would be very different than what one might realize. It's not like the old windows mobile days where data can just be shut off. But this is why I'm curious to see the results though.
I called att support and they can block data on your line so you never get any data ever, you could turn off data plan that way
Hypnopottamus said:
This is NOT the case anymore. If you get a smartphone on AT&T, you are required to get a dataplan. End Of Story.
If you don't want a data plan, the question you should ask yourself is (unless you have WiFi to connect to all the time) do you really need a smartphone?
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really? i was told this when i got my phone from my guy who works at the store. you sign up, the must, but after teh first month they can remove it.
Sportsguy15 said:
Once that person makes their first phone call with their phone, the network registers their IMEI and puts them on the correct data plan.
Nice try though.
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only if you don't unlock it
epicKA8 said:
really? i was told this when i got my phone from my guy who works at the store. you sign up, the must, but after teh first month they can remove it.
only if you don't unlock it
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If you unlock it, what trick is there to fake the imei? I haven't heard of any yet on android and I looked thru the source code and all to try compiling a kernel to do so. Curious what method you know of!
2 things, you can't drop a data plan as far as i know with at&t, they are changing stuff every week right now however trying to get some sort of edge it seems.
I turned on an old tilt this past week for my kid and they no longer require a data plan it seems on older PDA's. It was a ridiculous rule. So i have data blocked on it and he uses the wifi. Finally one tiny issue solved.
More good news.. (remember you get a different answer with every rep)
I was able to turn on the 2gig plan for 25 instead of the normal $30 its been.
And i was told i can turn on a 4 gig plan now for 40 with 250mb roll overs @ 15$ per.
This is news to me ive only seen the 200mb and the 2 gb plan up till now. Tmobi is like 5 gb a month (unlimited) so its nice to see this (since i swear the 4g is eating up data on me)
I've heard from my aunt, who "worked" for att, that if you were grandfathered in, since the old days where you didn't need a Data plan for a Smartphone, you can still get one without a plan. (I remember my first WM Smartphone was bought this way)
You just have to be sure to specify this point, that you are Grandfathered in.
Since she knows this, Her Son, bought a BlackBerry for his daughter, and insisted on no Data plan, the Rep. allowed it because he was Grandfathered in.
I intend to Buy an Inspire, later this week, using my Mom's upgrade; she actually uses a Blackberry, without a Data Plan too! ;D
It should work the same, my dad says we should be Great-Grandfathered in, cause we were there when it was still Cingular and the First $10.00 Unlimited Data Plans came out.
As far as I know it doesn't work that way. You are already grandfathered in because they are allowing you to use a smart phone without data. But as soon as you get a new phone you will automatically be forced to upgrade to a data plan. My wife tried the same thing, she had a blackberry with no data but when she got a new phone they automatically gave her a data plan.
Sent from my Desire HD using XDA App
freekquency said:
2 things, you can't drop a data plan as far as i know with at&t, they are changing stuff every week right now however trying to get some sort of edge it seems.
I turned on an old tilt this past week for my kid and they no longer require a data plan it seems on older PDA's. It was a ridiculous rule. So i have data blocked on it and he uses the wifi. Finally one tiny issue solved.
More good news.. (remember you get a different answer with every rep)
I was able to turn on the 2gig plan for 25 instead of the normal $30 its been.
And i was told i can turn on a 4 gig plan now for 40 with 250mb roll overs @ 15$ per.
This is news to me ive only seen the 200mb and the 2 gb plan up till now. Tmobi is like 5 gb a month (unlimited) so its nice to see this (since i swear the 4g is eating up data on me)
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where were you able to do this?
aeneas3 said:
where were you able to do this?
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The 2GB data plan has always been $25. The unlimited data plan is $30.
This isn't asking about it. I know AT&T's rules which is why I posted this. I just figured I would ask this one because I can't find a story like it. I got my girlfriend a GS2 and she had a non-smartphone unlimited data plan. Her and I knew this would add a minimum smartphone plan for 300mb via AT&T and accepted it. She got a text the day about it being added after I put the sim in and it told her a data plan would be added. She used the phone while awaiting the bill to come to her mom before she told her about having a different phone (as she was going to pay for the data difference once her mom found out). About a week ago, her data turned off, but her sim remains in the phone and just doesn't allow internet unless she is on wifi. Is it possible that AT&T turned off data? I'm sure that if her mom got the bill and didn't know, she may have called AT&T to tell them to take it off because her daughter doesn't have a smartphone. I've never heard of this before. It isn't a problem because she would have rather had it this way anyway, but we didn't expect it to happen like this. Anyone else have an idea of whats going? She is running task650's JB 4.1.1 and the phone is was unlocked by me. This is just out of curiosity because as I said before, she would have done this if she could, but we all know that data plans are required on non smartphones.