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Hi there, I am using VJgrace latest 3.4 ROM, I realized that nowadays, sometimes I would not be able to receive incoming calls, my friends and relatives have complained that I do not pick up their calls, they even showed me the proof of their call logs. They said there were dialing tone. So one day, I tried for myself and true enough, at times, the phone will just light up from idle, but it will not say that there is an incoming calls. When this happen, I cannot make outgoing calls as well, when I try to dial someone, it just hang there.
Any solution? Is this a radio or ROM problem?
I have run the GSM update
I faced the same problem too. I thought my friends were joking. just called myself to confirm. true enough the phone lights up for a second or two then it goes back to sleep.
this is serious. am thinking of going back to WM 5
Really? Wow. That's a new one. I guess I haven't seen this. illi - would you really go *all* the way back to WM5? Are you saying this is a problem in every WM6 ROM you have installed? I'm surprised... I've never seen it on my phone. But I don't get too many calls during the day. And I reboot my phone every 2 or 3 days just for good measure.
bipinsen said:
Really? Wow. That's a new one. I guess I haven't seen this. illi - would you really go *all* the way back to WM5? Are you saying this is a problem in every WM6 ROM you have installed? I'm surprised... I've never seen it on my phone. But I don't get too many calls during the day. And I reboot my phone every 2 or 3 days just for good measure.
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i cant afford to loose calls. some friends had complained since a few months back. so i suspect its all WM6 ROMs not just vj's.
i think it happened when the device is syncing because i receive lots of emails. so at that time the gprs/edge is being use. THIS IS MY WILD GUESS ONLY!! I noticed it (the device awakes then back to sleep) once while on active sync and at that moment emails were being downloaded from my email server.
How can yew trouble shoot this problem?
illi said:
i cant afford to loose calls. some friends had complained since a few months back. so i suspect its all WM6 ROMs not just vj's.
i think it happened when the device is syncing because i receive lots of emails. so at that time the gprs/edge is being use. THIS IS MY WILD GUESS ONLY!! I noticed it (the device awakes then back to sleep) once while on active sync and at that moment emails were being downloaded from my email server.
How can yew trouble shoot this problem?
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Do you have this checkbox selected? I'm not sure if it makes a difference, but it's one thing I saw.
bipinsen said:
Do you have this checkbox selected? I'm not sure if it makes a difference, but it's one thing I saw.
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not too sure but will check next time i active sync. anyway i rarely sync with my pc so i doubt thats the problem - i noticed once while hooked to pc the phone awakens and then sleep. i use mail2web.com's microsoft exchange to sync my emails. i active sync only to do spring cleaning on my device and SD.
if karhoe subscribe to the same telco as me than i suspect its the operator. (hello karhoe you there;-))
I have this problem even when the phone is not connected to Active Sync, when i'm outside. The phone just light up, and then poof, gone. Well, I am using DiGi telco. But I don't have this problem when using Andot's PEE, don't have it when using 3.0 ROM, only recently when I started using 3.1, had this problem, after so long, then use 3.4, still have it
I had this issue with WM5.. now with WM6 I didn't found (yet) this issue. (using EA ROM)
This is a quote of one of my posts (Oct 7 2006, 18:43, modaco):
i think this is a software issue..
i have a spv c600 and have problem with the telephony part (and many other spv c600 users)
1. some times when somebody is calling me the phone does not announce in any way that i have a call.
2. other times when somebody is calling me the phone send automatically a busy tone to the caller and again does not announce me that somebody has called me.
3. and other times when somebody is calling me, the caller is announced by the robot that 'the user is in an uncovered area or has the phone turned off' or it divert it to voice mail (if the WM user has voice mail active. i have it off)
however, point 1 and 2 can be 'detected' by eye on call (phonesharpen). only detected (no answer, no nothing).
- in the first case, a window with caller information is displayed as long as the caller is calling you.
- in the second case, a window appears and disparears extremly fast
to bad that the phonesharpen does not log the detected calls . i have mailed them about this, but on answer..
i gues the problem is the native telephone application
so .. in conclusion WM smartphones are not recommended for people who want to use them as a phone.. who knows what important calls you miss.. i hope this will be fixed someday
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@karhoe you should tell this to NiTroGeN and to VJgrace
Gentlemen, I suspect this issue is somehow connected to currently selected homescreen. I had this issue on WM6 build 18120 homescreen with VOIP plugin, but when I chose another one not containing VOIP info, this issue has gone
ega2oo2 said:
Gentlemen, I suspect this issue is somehow connected to currently selected homescreen. I had this issue on WM6 build 18120 homescreen with VOIP plugin, but when I chose another one not containing VOIP info, this issue has gone
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I tend to believe that it is caused by either of these problems:
1 - the telco (I'm subscribing to the same telco as karhoe)
2 - the voip plugin on the Homescreen
This is what I'll do: I shall deactivate the voip plugin. But I cant afford to unsubscribe from my current telco; it offers the cheapest unlimited data plan. LOL!!
I have a feeling that it is related to VOIP, I did configure my VoIP using the xml method, and then I also installed the VoIP fix button for communication manager. Now im using HTC Home screen and so far, so good
Every now and then, probably after using it for a couple of days, my TC gets problems with the phone function. First, it will not notify me of incoming calls, these get diverted to the voice mail. Second, when I try to make a call, it starts to dial, but the dialing never succeeds. After a minute or so of dialing it just ends the call.
I found out the following funny thing: when it is dialing, if I push the off-button at that time, the screen goes off and the sound comes on. I'm even properly connected to the person I'm trying to call!! So the connection was already there, I just can't hear anything, neither can the other person, until I push the off-button.
This behaviour doesn't happen all the time, just after a day or so of use. The solution is to soft-reset the device, not really a solution though in my opinion. Switching the phone off and on in the comm.manager doesn't help. Is there any bettter solution? I'm using the standard dutch ROM.
Thanks! Wouter
deechte said:
Every now and then, probably after using it for a couple of days, my TC gets problems with the phone function. First, it will not notify me of incoming calls, these get diverted to the voice mail. Second, when I try to make a call, it starts to dial, but the dialing never succeeds. After a minute or so of dialing it just ends the call.
I found out the following funny thing: when it is dialing, if I push the off-button at that time, the screen goes off and the sound comes on. I'm even properly connected to the person I'm trying to call!! So the connection was already there, I just can't hear anything, neither can the other person, until I push the off-button.
This behaviour doesn't happen all the time, just after a day or so of use. The solution is to soft-reset the device, not really a solution though in my opinion. Switching the phone off and on in the comm.manager doesn't help. Is there any bettter solution? I'm using the standard dutch ROM.
Thanks! Wouter
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Does a different radio ROM help?
I'm a bit scared for doing that... It hasn't always been like this, so I'd rather send it back I think.
deechte said:
I'm a bit scared for doing that... It hasn't always been like this, so I'd rather send it back I think.
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If it's under warranty, do that!
deechte said:
Every now and then, probably after using it for a couple of days, my TC gets problems with the phone function. First, it will not notify me of incoming calls, these get diverted to the voice mail. Second, when I try to make a call, it starts to dial, but the dialing never succeeds. After a minute or so of dialing it just ends the call.
I found out the following funny thing: when it is dialing, if I push the off-button at that time, the screen goes off and the sound comes on. I'm even properly connected to the person I'm trying to call!! So the connection was already there, I just can't hear anything, neither can the other person, until I push the off-button.
This behaviour doesn't happen all the time, just after a day or so of use. The solution is to soft-reset the device, not really a solution though in my opinion. Switching the phone off and on in the comm.manager doesn't help. Is there any bettter solution? I'm using the standard dutch ROM.
Thanks! Wouter
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I'm experiencing exactly the same problem since a week with bepe 0.67 rom.
Please, anyone with the same problem?
sounds a little similar to this...
http://forum.xda-developers.com/showthread.php?p=2374406
hopefully that ^ solves the problem
Thanks for your reaction. It's not the same problem though, when my problem occurs it stays. I can never make a phone call normally again anymore, nor receive a call. I have to soft reset.
Kukatrap said:
I'm experiencing exactly the same problem since a week with bepe 0.67 rom.
Please, anyone with the same problem?
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Do you have Webis Note2Self installed?
I cloned my device's software and settings to a new one from the shelve. After a few days the problem occured again. So it's probably not a hardware problem in my case. With the problem occuring, I changed the phone settings from Auto to GSM and the UMTS settings from Auto to GSM(900+1800)+UMTS(2100), both didn't solve the problem when it was occuring.
Then I opened Memmaid and discovered there was an instance of Note2Self (Webis) under the running processes. I closed that one down and closed Memmaid and then the problem was gone!!
On their forum, other users report about audio issues. I'm looking in to this further. I'm using N2S 2.01 build 2326.
[edit]
Yes! Upgrading to version 2.03 solved my problem! Finally!
deechte said:
Do you have Webis Note2Self installed?
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Yes, I am!!
I'll upgrade, thanks.
I had the same issue with the standard WM6 ROM thats the whole reason I changed to Diamond R4 ROm, has not happened since then. One thing I did notice is that I had my phone in my hand and it came out of sleepmode by it's self and 3 minutes later after putting it back to sleep I receive a message to say I had voice mail. Now I am thinking that the phone knew a call was comming in but it was to lazy to ring so it just sent it to voice mail. When I tried to call voice mail the phone connected but there was no sound. I had to power cycle the phone for it to work again.
Does anyone else have the problem where SMS arrive much later than they were sent? I have been experiencing this quite regularly. They usually come through when I turn the screen back on. Can anyone think why this is happening. Its as if the device isnt waking up to let me know there is a SMS.
Thanks
Matt
Its probably a network issue... I dint have any issues as such...
I would also think that this is most probably a network issue. Maybe it would be worth trying a different radio?!
laft2k said:
Does anyone else have the problem where SMS arrive much later than they were sent? I have been experiencing this quite regularly. They usually come through when I turn the screen back on. Can anyone think why this is happening. Its as if the device isnt waking up to let me know there is a SMS.
Thanks
Matt
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Hmm, did you pay the sms mailman enough?
Hmm I haven't had problems with lates SMS, but I have had problems with text messages being so long in length that it seems that the inbox cuts the rest off... don't know why though
YES - I've had the exact same issue and it's driving me crazy. I get text messages delivered at 2am that were sent at 2pm. And it appears completely random - I can send myself a text message and it arrives in a few seconds .. I can send another one a few minutes later and it arrives 6 hours later. Am gonna call Sprint because this is very annoying. Touch Pro for me - never had this problem prior to purchasing the TP.
Try advanced config and enabling "wake up on new sms".
I have already enabled wake on new sms. Seems really weird, happened again today.
I have only had this issue with Verizon sending to AT&T so i would think it is a translation issue
I had the same problem with my TP purchased i Norway. I went for a whole day without getting any sms'es and thougt that it was weird. So i turned my device on and off. And suddenly i got like 6 messages.. And after that I got some sms'es if i made a call or if i used gprs or 3g connections. Or if i turned my device on and off as mentioned. But it got so bad that i had to hard reset my device.. Realy annoying..
This was happening to me on my Fuze so I did a hard reset and now it is fine. I would suggest doing that. Be sure to backup anything important (pics, vids, etc.) before because they will be gone on a hard reset.
Well this set a new record for me - 2.5 hours on the phone with Sprint Technical Support .. but, am very happy to say the problem has been fixed.
FINALLY I was able to get to someone (Level 2 Tech) that was actually determined to fix the problem, even though we couldn't replicate it right away. Turns out it is a rare problem that they describe as a "traffic jam" in the routing to my phone, and they ran what they called the "Text Message Plunger" (no I'm not making this up!) - and it fixed it completely, and texts starting coming through instantly and no problems since. It seems this is a known problem, albeit a rare one.
But if your texts randomly show up hours late - this seems to be the problem. But I can tell you - no one in customer service or Tech Level 1 could even come close. In fact, with my initial attempt at Tech Level 1, she spent 5 minutes on the problem, then she apologized for the "nationwide outage", credited me $60, and said there was nothing they can do until that is fixed. Realizing this was BS - called right back and finally got to a Level 2 Tech who seemed much more interested in fixing the problem.
So would recommend calling and immediately trying to get to the higher tech support. I'm so glad they were able to fix it on their end rather than trying to get a new phone, or having to do a hard reset.
hi i just got my htc fuze and i am having a problem. when i recieve a text message, i get no notifications at all. my phone vibrates when someone calls but the phone does not do anything when someone texts me. i have changed the settings to vibrate but it still doesnt work. i have the stock att rom and am using throttle lock and modaco no data. any help please?
no one? i really need some help
go into Settings/sounds and notifications / notifications/messaging : new text message. check the settings there. Hope this helps!
thats exactly what i did and it still isnt working. im clueless right now
now theres no light on the ring, and it doesnt show on the slider. i cant figure it out
I have the same problem....
Tired a hard reset of the phone and that seemed to fix the issue. Unfortunately, the problem has resurfaced again today. Seems like when I was using Windows Mobile Media Player, the available RAM it was taking up was around 180MB of the available 200MB.
During the time I was listening to the music (through a headset) I received a text message that was picked up by the Touch Flo messaging icon, but no notification was sent. When I clicked on "All MEssages" to get to the default Windows Mobile messaging center, the text was not listed there.
I am stumped at this point as well, anyone able to shed some light?
Personally it is probably the phone at this point. I had a different issue with text messages. It wouldn't send but could recieve and I just had to replace it and haven't noticed any problems with anything else on the new one.
If you are having issues talk to at&t and see if they can swap it out or something. I know it means starting over if you've done any tweaks or anything but it doesn't sound like the settings are wrong but the phone is probably bad.
just my 2cents
i have the same problem it just randomly started about 3 hours ago. When i receive a message i get no notification despite my settings for the phone to vibrate / message tone / light for 5 minutes...
I doubt anyone will check this after so long, but if you could tell me how you fixed the issue it would be appreciated -- or if you jsut had to take the phone back and swap it out
sms issue
are you using touchflo 3d? or the regular Win 6.1 Today screen? I was unable to view text messages under messages tab, had to view them through touchflo 3d only. Hope it helps.
Hey. ... I'm having this same problem!!
Has anyone found out what it is? Stock AT&T Rom, here is what my Device Info screen says (In settings)
Rom version: 1.95.502.5 WWE
ROM date: 10/20/08
Radio version: 1.02.25.32
Can someone who does NOT have this problem post what their AT&T Fuze lists on the Device Information screen in settings?
P.s. This same problem is referenced many times, links below:
http://forum.xda-developers.com/showthread.php?t=456014
http://forum.xda-developers.com/showthread.php?t=454061
http://forum.xda-developers.com/showthread.php?t=451735
http://forum.xda-developers.com/showthread.php?t=447324
i had the same problem. i used the restore settings option in the advanced configuration tool and it seems to work.
After months, this problem has resurfaced. It does vibrate when I get texts, however, after about an hour or two of texting, the vibration would stop again. The only way for me to fix this is to soft reset my phone, and being a big texter, this forces me to soft reset about 4-5 times a day. Has anyone come up with a solution or is it just an hardware issue?
Just browsing the HTC site and they have just released what i'm guessing is the hotfix for the sms problems.
http://www.htc.com/uk/SupportDownload.aspx?p_id=297&cat=0&dl_id=812
just about to apply the fix and see what difference if any it makes.
Great news...going to try it on.
Although I hate their hotfix description:
"This update for HTC HD2 messaging lets you reach out to your friends and family with instant notifications. Keeping in touch has always been very important, and this update delivers just that: fast and reliable SMS messaging."
If it fixes a bug, let us know about it! No need to use nice sentences made up by the PR department.
messaging still takes a second or two to load up if there's a lot of messages, not sure about the issues sending texts or receiving them, not tested that yet, although i didn't really have that problem with my hd2
techdave said:
If it fixes a bug, let us know about it! No need to use nice sentences made up by the PR department.
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haha... totally agree......
I just installed the hotfix. I haven't had problems with sending and recieving sms. But it couldn't hurt to try it out.
But I have a big problem, with the sms list loading. It makes the sms-application very hard to use. and it is still very hard to use, after the hotfix.
first a rom update..that doesn't solve the problem....
then a sms-hotfix..that doesn't fix the problem...
what's next?
did you just say that the sms fix doesn't deal with the loading lag ?
definitely does not fix the loading lag. sigh
WHAT THE HELL !!!
What where we waiting for ???! Now that's really pissing me off...
First, the ROM doesn't fix the crackling and noises during the voice call despite bragging about that crystal sound clarity... And now.. the SMS fix...
What did they fix exactly ?
Xeon said:
WHAT THE HELL !!!
What where we waiting for ???! Now that's really pissing me off...
First, the ROM doesn't fix the crackling and noises during the voice call despite bragging about that crystal sound clarity... And now.. the SMS fix...
What did they fix exactly ?
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I think this fix was never intended to fix the lag while loading sms history. I is meant to fix the "sms stays in outbox" bug. Hopefully it does at least that .
Certainly didn't fix mine.
I'm on the newer ROM turkish 1.61.
Would it do any harm to install anyway?
To help you guys a little, is more of a walkaround, but i noticed in lock screen if a message has been recieved and i do the ,,slide to view,, there is no lag at all, other than that, this fix doesn.t fix anything...at least i don.t see any change on my device
I don't know about you, guys, but this fix created many problems in my GPRS data connection, connecting and disconnecting all the time, stopping Direct Push. Everything went back to normal after uninstalling it.
are you saying that this fix doesn't work?! are there still problem with sending sms?!
Didn't fix the lag for me either, what a joke. That garbage PR line is a spit in the face too.
this fix is not for the sms lag
Who's on first, What's on second?
Guys - when you say "it didn't fix it for me" can you be more specific about WHAT it didn't fix and what it DID fix - people are referring to multiple problems: SMS lag and SMS sitting in Outbox so it's not clear reading this thread which problem is still outstanding for people.
If SMS's are still sitting in your outbox then that's clearly a major problem with the "hotfix". If it's SMS lag, well I guess we'll need to wait for the next "hotfix"
Well I have to say, with this device just being able to send/receive sms properly seems to be a good step forward already.... Is it confirmed this fix deals with the outbox stuck issue?
I am getting pissed with HTC daily - i still think they didn't test the HD2 properly!. Just rushed the phone out the door
le_paulo said:
Guys - when you say "it didn't fix it for me" can you be more specific about WHAT it didn't fix and what it DID fix - people are referring to multiple problems: SMS lag and SMS sitting in Outbox so it's not clear reading this thread which problem is still outstanding for people.
If SMS's are still sitting in your outbox then that's clearly a major problem with the "hotfix". If it's SMS lag, well I guess we'll need to wait for the next "hotfix"
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Exactly. People need to take a step back and stop posting incoherent babble about how annoyed they are. Clearly it doesn't fix the lag so the people who had the SMS outbox issue need to confirm it fixes that. Personally, I have never had the problem so can't say.
EDIT - just found this in another thread. It seems it doesn't fix that either.
Noam23 said:
Ok I have confirmation:
This fix does *nothing* to fix the sending problem.
It's easy for me to see this because unlike other people the sending problem happens for me 100% of the time.
Back to disabling HTC Messaging...
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