Google Voice stuck at the "Set up voicemail" screen - G Tablet General

I am running the "gtab.VEGAn.1.00.beta5.1.user.final" ROM.
Was able to sign up for Google Voice, setup phones for a landline number and Google chat.
From my desktop PC, I am able to login to Google Voice and use it to make and receive calls.
But when I try to setup Google Voice on the G Tab, it seems to get stuck on the "Set up voicemail" screen
"We have a problem"
"Your voicemail settings could not be loaded. Please try again."
If I hit "OK" then "Next", it goes back to "We have a problem".
If I hit "Skip" then it is stuck in this "Set up voicemail" screen with the "Back" and "Next" buttons grayed out.
I have read several posts similar to this problem.
What I don't understand is why does it think that this G Tab is a phone?
What should I do?

I am having the same issue. Google Voice had been working before but I recently had to wipe user data and now when I go through the setup it gets stuck exactly as you described. Has anyone found a solution. btw I am running tnt lite 4.2.5

Hope this helps or Hope I'm right
employee said:
I am running the "gtab.VEGAn.1.00.beta5.1.user.final" ROM.
Was able to sign up for Google Voice, setup phones for a landline number and Google chat.
From my desktop PC, I am able to login to Google Voice and use it to make and receive calls.
But when I try to setup Google Voice on the G Tab, it seems to get stuck on the "Set up voicemail" screen
"We have a problem"
"Your voicemail settings could not be loaded. Please try again."
If I hit "OK" then "Next", it goes back to "We have a problem".
If I hit "Skip" then it is stuck in this "Set up voicemail" screen with the "Back" and "Next" buttons grayed out.
I have read several posts similar to this problem.
What I don't understand is why does it think that this G Tab is a phone?
What should I do?
Click to expand...
Click to collapse
I could be completely wrong, but I had the same problem, my conclusion is that google voice is trying to identify your number through voicemail BUT...it can't because there's no sim card. I don't know I might be wrong. Hopefully someone else can come in and correct me or confirm the info. Good luck.

I downloaded the googlevoice apk file from this post:
http://forum.xda-developers.com/showthread.php?t=959310
Installed this apk file.
Rebooted the G Tab.
Started over the Google Voice settings.
This time I moved beyond the "Set up voicemail" screen.
Finished the Google Voice setup completely.
When I try to use Google Voice using my Landline as the forwarded phone, it works.
But when using Google chat as the forwarded phone:
When I try to use Google Voice to make an outbound call, Google Voice says that it is calling me but I do not see any inbound calls on the G Tab.
When I call my Google Voice number from any landline phone, on the landline phone I can hear the ringing but I do not see any inbound calls on the G Tab.
What am I missing?
I just want to make and receive calls in Google Voice from the G Tab.

Trust me,
Google voice still works for text and calls. Once you sign in just hi the home button. You can then select a contact to text or call. It infuriated me to no end untilled I figured this out. Now I call my best friend in Hawaii for free.
Sent from my Chromatic Magic using XDA Premium App

I was messing with Google Voice just last night. I found a post that suggested getting to the voicemail page and then just backing all the way out of GV again. I did that then went to test by sending my very first SMS from my gtab (i think I went to the 'phone' app then found the contact I wanted then long pressed or something then saw a little message button, clicked it and it took me to a place to type a text... and based on the tiny icon on the top I believe I was actually in Google Voice). Oh and the sms went through. As far as calling goes I didn't test it but I'm pretty confident that if I just go to the phone app and dial a number it will work. If I had my gtab with me I'd put my money where my mouth it right now.
I'll check on this thread when I get home later and let you know if I have better details or new info.
Good luck!

I had the same problem but resolved it by downloading the latest Google Voice from the market. Went through the setup again and when it failed the first time I found the "Skip" button had been moved and worked flawlessly.

According to Google Voice -> Settings -> About ->
I am running Build number 0.4.2.13
Is this the latest?

employee said:
According to Google Voice -> Settings -> About ->
I am running Build number 0.4.2.13
Is this the latest?
Click to expand...
Click to collapse
That's the build I have and is the current build in the market (as far as I can see...).

It is not just the Google Voice app on the G Tab.
When I open the web browser.
I log in to the Google Voice web page
https://www.google.com/voice
I click the Call button.
In the Number to call field, I enter a friend's landline number.
In the Phone to call with, I select Google Talk.
When I hit connect, it says "calling you ..."
But there is no ringing on the G Tab?
So what exactly is it calling?
I powered off the G Tab.
Use the same Google id on my desktop to access the Google Voice web page.
Made the same outbound call, it works.

K J Rad said:
That's the build I have and is the current build in the market (as far as I can see...).
Click to expand...
Click to collapse
I have been searching the market for "Google Voice" but I don't see any such app in the market.
Is "Google Voice" the correct term to search for?

employee said:
I have been searching the market for "Google Voice" but I don't see any such app in the market.
Is "Google Voice" the correct term to search for?
Click to expand...
Click to collapse
Yes, that is correct. If it isn't there then you probably need to perform one or more of the market fix procedures first.
employee said:
It is not just the Google Voice app on the G Tab.
When I open the web browser.
I log in to the Google Voice web page
I click the Call button.
In the Number to call field, I enter a friend's landline number.
In the Phone to call with, I select Google Talk.
When I hit connect, it says "calling you ..."
But there is no ringing on the G Tab?
So what exactly is it calling?
I powered off the G Tab.
Use the same Google id on my desktop to access the Google Voice web page.
Made the same outbound call, it works.
Click to expand...
Click to collapse
Last I heard, Google Talk for Android did not yet support voice/video calls. You should still be able to have it set up a call to your landline or cell.

Ok, I got the Market fix done.
I don't quite understand the difference between ...
K J Rad said:
Last I heard, Google Talk for Android did not yet support voice/video calls.
Click to expand...
Click to collapse
... and this ...
K J Rad said:
You should still be able to have it set up a call to your landline or cell.
Click to expand...
Click to collapse
How? Could you please elaborate?

employee said:
I downloaded the googlevoice apk file from this post:
http://forum.xda-developers.com/showthread.php?t=959310
Installed this apk file.
Rebooted the G Tab.
Started over the Google Voice settings.
This time I moved beyond the "Set up voicemail" screen.
Finished the Google Voice setup completely.
When I try to use Google Voice using my Landline as the forwarded phone, it works.
But when using Google chat as the forwarded phone:
When I try to use Google Voice to make an outbound call, Google Voice says that it is calling me but I do not see any inbound calls on the G Tab.
When I call my Google Voice number from any landline phone, on the landline phone I can hear the ringing but I do not see any inbound calls on the G Tab.
What am I missing?
I just want to make and receive calls in Google Voice from the G Tab.
Click to expand...
Click to collapse
I had the similar problem. I finished the install the file you provided. Voice mail set up was done. But, when I go back to the home screen, click on the phone button on the right side of the screen (one of the three button) and dialed a number. It says call setup failed. I am not sure why that happened. Does anyone know? I just want to be able to make calls, no need to receive calls. Thanks

employee said:
Ok, I got the Market fix done.
I don't quite understand the difference between ...
... and this ...
How? Could you please elaborate?
Click to expand...
Click to collapse
Google Talk for Android (the app on the G Tablet) is not the same as the Windows app or the browser plugin for desktop machines. It doesn't support voice or video calls so when you select it to be used from Google Voice it won't work. To make and/or receive calls from GV on your tablet you must use a VOIP product and set it up in GV as you would any other phone. There are threads on this forum that discuss how to do that.
You can still initiate calls from your mobile or landline by setting them up in GV then selecting the appropriate one in the "phone to call with" menu from the web page.
Interestingly... you can also log into Google Talk (or gmail with the GT plugin) from your desktop and use your G Tablet to initiate a call using that instance of Google Talk.

Related

Voice Command???

AT&Ts website says that it supports voice dialing. The Samsung Galaxy S website says that there should be a Voice Command app. Where is it? I don't see it anywhere! I paried up my bluetooth headset and when I push the button (which on my last phone would activate Voice Dial) nothing happens.
Anyone??
Voice dialing via bluetooth on Android 2.1 doesn't work.
Android 2.2 fixes it (Nexus One FTW!), who knows when Captivate will get the update.
Tap and hold the Search button to activate voice search.
There should be an app called Voice Dialing. Use that to voice dial.
nxt said:
Voice dialing via bluetooth on Android 2.1 doesn't work.
Android 2.2 fixes it (Nexus One FTW!), who knows when Captivate will get the update.
Tap and hold the Search button to activate voice search.
There should be an app called Voice Dialing. Use that to voice dial.
Click to expand...
Click to collapse
I beg to differ, I just figured this out. You can say "call -contact name-" and it dials the number.
dressanderc said:
I beg to differ, I just figured this out. You can say "call -contact name-" and it dials the number.
Click to expand...
Click to collapse
Don't know what magic you're doing, but when I do that it just does a google search for "call [contact name]"
My Captivate does the same thing, I have tried to voice dial and all it does is google search. Everyone keeps saying there is an app but there isn't. It is pissing me off, I downloaded apps and none of them work. This really really bites.
I will be watching this thread anxiously.
But I may be making progress! I have purchased VLingo, and it looks like it may end up working like Microsoft Voice Command.
I just did a "Call <First/Last Name> on Mobile, and it dialed".
I'll post back as I progress. This is exactly what I"m looking for.
MSHampton said:
Don't know what magic you're doing, but when I do that it just does a google search for "call [contact name]"
Click to expand...
Click to collapse
I'm not sure either then. I simply hold the search button at the bottom-right of the phone, it prompts for voice, then i simply say "call XXXXXXX" and it dials. I do have to say the entire contact name, though, both first and last name, exactly how it appears in the list. But it works
I just tried it and it worked for me too. FAST.
What is missing is a validation step, like MS Voice command offers. It will never understand you correctly all the time.
No Voice Dial for Me Too!
I don't seem to have the ability to voice dial either.
Speaking a contact's name into the Google utility only pulls up a Google search.
I would be interested to know if the people that are having similar problems have their phones rooted or not.
I am rooted.
I am rooted, as of this morning, and it was just an hour or so when I realized I could do it with Google search and didn't need Vlingo
ozone777 said:
I don't seem to have the ability to voice dial either.
Speaking a contact's name into the Google utility only pulls up a Google search.
I would be interested to know if the people that are having similar problems have their phones rooted or not.
I am rooted.
Click to expand...
Click to collapse
I could do it before I was rooted
When I use voice dial I have to say contact name and either mobile or home or work to get it to work right.
How is Voice Dial Activated?
How, exactly, are successful users activating Voice Dial?
Is it just by pressing the microphone button on the Google search bar on the home screen? Or is there supposed to be a dedicated "Voice Dial" app?
Also, where are the settings located to configure voice dial?
I was able to get it work. I use the google search widget and click the microphone then speak. BUT, it only finds contacts that are from Google. If I try to call any of my Exchange contacts it does a google lookup, but if it is a contact from google sync (gmail/voice) it works fine.
I can't get mine to work. Been trying it for the past two days.
The google search voice command isn't voice dialing for me. I have no idea what is going on. HELP ME lol
Sent from my SAMSUNG-SGH-I897 using XDA App
I can't wait for a custom ROM to fix all the problems including this.
We've Been Scammed!!!
AT&T has scammed us!
I chatted online today with ATT support and the person said that I would have to pay monthly for their voice dial service. After telling her, politely, where to stick her voice dial service, she suggested that I contact Samsung.
After 45 mins, and two support people later, it was finally explained to me that the Captivate is the only version of the Galaxy S that does NOT come equipped with the Voice Command software and that I would have to purchase a third party app from the Market in order to get that capability.
So what it looks like to me is that ATT had the voice command function removed on the Captivate so they could push their own voice dial plan for $4.99 per month.
BASTERDS!!!
I can't wait for the ROMs to start rolling out so I can exact my revenge!
smitty1 said:
When I use voice dial I have to say contact name and either mobile or home or work to get it to work right.
Click to expand...
Click to collapse
you have to say the full name thats in the address book for it to immediately dial as well. if you dont it shows the "did you mean" box and you can choose from there.
I installed Vlingo from Marketplace. Works like a charm. The programs from Marketplace are all pretty cheap compared to WindowsMobile.
My voice dial works. however I have to enunciate very clearly and quickly.
"call Contact Name" brings me to the Contact's page to select which number to dial.
"call Contact Name mobile" dials immediately.
There is even a confirmation feature for my phone where it gives a pop up with my Contact's picture with a ring slowly rotating around it with an option to "dial" or "cancel" doing nothing until the ring completes it's 360 degree rotation will default to dialing, pressing dial will dial immediately, and cancel will cancel the command.
My firmware version is 2.1-update1
Baseband I897UCJF6
Kernel 2.6.29 [email protected] #2

Google Voice

I'm running CM 6.1 so I don't have Sprint VMM and I setup Google Voice using my cell number and went through all the steps to activate Google Voice, I then created a greeting but whenever I call my number and let it go to the voicemail all I get is "Could not complete your call, please try again." The phone I am calling my cell with is not broken or anything like that so I know it's something to do with Google Voice. What am I missing?
What color did you want it? I'm having trouble understanding what you are saying here.
Will probably be better understood here:
http://forum.xda-developers.com/forumdisplay.php?f=650
Basically, I setup Google Voice on my cell phone but when I call my cell phone it doesn't go to any voicemail it just says "Could not complete your call, please try again."
coppertop4646 said:
Basically, I setup Google Voice on my cell phone but when I call my cell phone it doesn't go to any voicemail it just says "Could not complete your call, please try again."
Click to expand...
Click to collapse
What maybe the issue and what was in my case, go to settings call settings and then voice mail number, mine was like *38 but after I put in my number everything fine.
Sent from my HERO200 using Tapatalk
You also need to go to the voice homepage on your pc and activate it there for your phone.
Sent from my CDMA Hero. I got some hot Froyo-on-Hero action here!
On google.com/voice my phone number is listed under "Mobile" and it says it is activated. My number is also correct in the google voice application on my phone but when I call my phone and let it continually ring, it still acts like I have never setup a voicemail and just says "Could not complete your call, please try again."
Need some more information.
What is your carrier?
You do have Google Voice set up to send all calls to your cell phone, right?
Did you go to voicemail settings in your phone and change your voicemail provider?
Yes it says my voicemail provider is google voice but I think I found the problem. Under Call Settings > Voicemail Settings it says Voicemail Number 9165381466 so I press it to change it and it says "To set up Google Voice as the voicemail provider on your phone you need to enter a special provisioning code." So I dial the code it tells me to dial and everytime I call the provisioning code it connects for 2 seconds then disconnects.
Sprint is my carrier.
And I just want Google Voice to receive the voicemails that people would normally leave on my phone. Basically I just want it to act like Sprint VVM. And I'm running CM6.1 if you're wondering why I just don't use Sprint VVM in the first place. If I can't get voice to work I guess I'll just flash VVM.
coppertop4646 said:
So I dial the code it tells me to dial and everytime I call the provisioning code it connects for 2 seconds then disconnects.
Sprint is my carrier.
And I just want Google Voice to receive the voicemails that people would normally leave on my phone. Basically I just want it to act like Sprint VVM. And I'm running CM6.1 if you're wondering why I just don't use Sprint VVM in the first place. If I can't get voice to work I guess I'll just flash VVM.
Click to expand...
Click to collapse
I set mine up to work like that. You only have to call the "provisioning code" once. It is just like forwarding, it sets it up to redirect calls to google voice if you don't answer. I have Sprint, also, and loved the VVM, but google voice works great.
I know how to fix this I wrote a post on this about a year ago. Sprint voicemail is terrible. This same thing happened to me and i didnt realize people couldnt leave me voicemails for about 2 months lol. Forget the provisioning code it means nothing after you do this. Listen close because heres what you do....
1. Go to google.com/voice on your computer and at the top right it says settings.
2. Highlight settings then click the drop down arrow and select voice settings.
3. The 1st tab says phone/your google voice number, select that and change your google voicemail number.
4. Once you change it, you have to delete google voice from your phone then reinstall it to finish this. Go thru process as normal when setting it up.
5. Now the final step, go to settings on your phone, then CALL settings then make sure voicemail service is set to GOOGLE VOICE, and right under that theres a tab in CALL settings that says VOICEMAIL SETTINGS. Select that and you will see VOICEMAIL NUMBER, press that once and you will get a pop up box that says a bunch of junk just hit ok and open google voice once and it should be done.
Hope this helps you.
Ok that worked...thank you. One last question, where do I go to disable the emails that Google Voice sends me everytime I get a voicemail?
Edit: Nevermind I found it
coppertop4646 said:
Ok that worked...thank you. One last question, where do I go to disable the emails that Google Voice sends me everytime I get a voicemail?
Edit: Nevermind I found it
Click to expand...
Click to collapse
Glad that helped man
Sent from my HERO200 using Tapatalk

[Q] Suddently unable use GV for voicemails

My phone is setup to use Google Voice for voicemails, but as of a couple days ago VMs are no longer going to GV and instead goes to the standard verizon voicemail.
Now when someone leaves me a voice mail, I get a notification in the notification bar, but I get the standard VM notification, not the GV one and nothing ever shows up in GV. Ive set my phones "voicemail service" setting to "my carrier" and deactivated GV (by dialing *73) and then able to access the Verizon VM via *86. I then tried reactivating GV by dialing *7 then my GV number and uninstalled/reinstalled GV app on my phone, but people are still directed to the verizon VM and not GV.
The only thing Ive changed in the last couple days is Ive applied the wifi prompt hack from here and the Wifi Toggle mod from here (which Ive since run the "return to stock" package).
Im running rooted stock ICS and below is a screenshot of the notification.
Any help is greatly appreciated!
Thanks.
In call settings, is Google voice an option?
Sent from my SCH-I535 using xda premium
There is and it's currently selected.
I have the same problem - callers hear "this voicemail has not been setup" even though my GV greeting is set.
edit - to OP, make sure you've activated your phone number for GV voicemail in the google voice website.
Are the phone and correct number listed in Google Voice settings (online) as having been activated for Google voicemail?
You mentioned using *7GoogleVoiceNumber - isn't it supposed to be *71GoogleVoiceNumber ?
- ooofest
I have had this happen once or twice, each time I would have to dial *71<then your google voice number> and hit the send call button. This basically tells Verizon to forward missed calls to your GV voicemail.
You can also call Verizon and ask them what your call forwarding is set to, and they can fix it there as well.
For what it is worth though, I have been able to use the setup Voicemail feature within Google Voice, it would always come back with some kind of carrier issue.
Try the following 3:
*71 GV #
*90 GV #
*92 GV #
Ive verified Google Voice is configured for voice mails via the web site (which you can see in the 1st screenshot below). Ive also verified my voicemail carrier is set to Google Voice and that it matches my actual google voice number (seen in screenshots 2 and 3).
Ive also dialed the 3 numbers in the previous post (*71, *90, *92 + GV#) and verified voicemails are still being left on verizon. Ill call them tomorrow to verify my phone is in fact fowarding as it should be though.
Finally, just to make sure GV was actually working I also verified that calling my actual google voice number and leaving a voicemail does show the notification on my phone in the GV app.
Really not sure how in the heck this happened, like I said, Ive been using this without issue for months, and it wasnt until a day or two ago that this started happening. Is it possible that either of those hacks/mods applied caused this? I didnt realize until after I applied them that some mods require a deodexed ROM, so wasnt sure if that was the culprit.
Hoping to figure this out rather then revert to an old nandroid backup.
Thanks again all, really appreciate the responses so far.
timofcourse said:
Ive verified Google Voice is configured for voice mails via the web site (which you can see in the 1st screenshot below). Ive also verified my voicemail carrier is set to Google Voice and that it matches my actual google voice number (seen in screenshots 2 and 3).
Ive also dialed the 3 numbers in the previous post (*71, *90, *92 + GV#) and verified voicemails are still being left on verizon. Ill call them tomorrow to verify my phone is in fact fowarding as it should be though.
Finally, just to make sure GV was actually working I also verified that calling my actual google voice number and leaving a voicemail does show the notification on my phone in the GV app.
Really not sure how in the heck this happened, like I said, Ive been using this without issue for months, and it wasnt until a day or two ago that this started happening. Is it possible that either of those hacks/mods applied caused this? I didnt realize until after I applied them that some mods require a deodexed ROM, so wasnt sure if that was the culprit.
Hoping to figure this out rather then revert to an old nandroid backup.
Thanks again all, really appreciate the responses so far.
Click to expand...
Click to collapse
I had this problem too... On my Galaxy Nexus I could just play back my voice mails right through my main phone applications phone log but now with this phone I had to uncheck the box in google voice (on your phone) that says "Voicemail Display" allowing you to view and playback your voicemails from your call log. Soooo, I get all of my notifications now but they are through the google voice app instead of my phone app... Does this make any sense to you cause I am really tired but I tried everything and this was the best option... So uncheck the box for "Voicemail display" in google voice settings on your phone and you should be good to go if that is what you are looking for?? Also you can go right to your account online and make sure it is setup to forward to your gv number... Just go to "My Verizon and then My plans and services and then you will see a image at the top right of the screen saying "I want to" and hit the plus sign and you will see the options for forwarding your number.... Again, hope this helps a little but I don't know how your setup was before so I am just basing it on what my setup is...
shojus said:
I had this problem too... On my Galaxy Nexus I could just play back my voice mails right through my main phone applications phone log but now with this phone I had to uncheck the box in google voice (on your phone) that says "Voicemail Display" allowing you to view and playback your voicemails from your call log. Soooo, I get all of my notifications now but they are through the google voice app instead of my phone app... Does this make any sense to you cause I am really tired but I tried everything and this was the best option... So uncheck the box for "Voicemail display" in google voice settings on your phone and you should be good to go if that is what you are looking for?? Also you can go right to your account online and make sure it is setup to forward to your gv number... Just go to "My Verizon and then My plans and services and then you will see a image at the top right of the screen saying "I want to" and hit the plus sign and you will see the options for forwarding your number.... Again, hope this helps a little but I don't know how your setup was before so I am just basing it on what my setup is...
Click to expand...
Click to collapse
While I didnt really follow the first part of your post, I did try changing forwarding via My Verizon as you mentioned and sure enough, that did the trick! For whatever reason the * commands must not have been working, but all works as it should now.
Thanks!
Yesterday 1 call went to my Verizon voicemail. All the rest went to Google Voice. It was late in the evening (around 6pm est). Working fine this morning. Someone must have pulled the wrong switch again at the mothership.
timofcourse said:
While I didnt really follow the first part of your post, I did try changing forwarding via My Verizon as you mentioned and sure enough, that did the trick! For whatever reason the * commands must not have been working, but all works as it should now.
Thanks!
Click to expand...
Click to collapse
GREAT! Glad I could help somewhat...
JawaH8r said:
Yesterday 1 call went to my Verizon voicemail. All the rest went to Google Voice. It was late in the evening (around 6pm est). Working fine this morning. Someone must have pulled the wrong switch again at the mothership.
Click to expand...
Click to collapse
When I first configured my Verizon line and Android phone for Google Voice (with my Droid Incredible), it turned out that I had to call Verizon to have them properly enable forwarding because the * codes were not working. They said there was a configuration problem with my account, which took a couple levels of Support to eventually fix. So, I guess that means they could accidentally screw up anyone's account after-the-fact, too.
- ooofest

[Q] Google Voice, Obi, Samsung Galaxy II, and TMobile

A while back, we got an Obi 201 device and got rid of our ridiculous $65/month basic landline (we live in the sticks). I signed up for a Google Voice number and got everything working. The Obi works great with the same phones we used for our landline, just wireless Panasonic things.
I also set up the Samsung Galaxy II thinking it would be great to have that phone ring with the same number.
We're supposed to be able to use the Obi app for Android to call home when we're away, or to allow the kids to call us. While the kids can call us no problem, we can almost never get the Obi app working where we can call from the cell to home. It's really inconvenient at times.
So I decided to just go back to using the regular Tmobile number on the cell phone.
First, I changed the google voice app so that it wasn't responsible for making outgoing calls. This didn't work. I still heard the little google voice chime whenever I made a call.
Next, I uninstalled the google voice app entirely. Still no dice, weirdly it still chimes the google voice noise when I make an outgoing call. And trying to call home using the google voice number just takes me to my voice messaging system. I can't ring the Panasonic phones.
I go into Google Voice on my desktop and uncheck the cell phone number so it won't forward the calls. I restart my phone and try to call the google voice number, which should now ONLY be forwarding to the Obi machine - but I'm *still* getting the google voice chime and it takes me to voice mail rather than the home phones.
The only other thing I can think of is that in the Obitalk website the cellphone is entered, but it doesn't give me any way to delete it, and the status is 'red' suggesting it's not working.
What in the world do I need to do to this dang phone to get it to simply use the Tmobile number? It's rooted.
I searched everywhere and couldn't find anyone with this same problem. I hope I'm being super dense and missing something obvious, because this is a bit nuts.
Thanks!
You may need to reinstall the Google Voice app and go through the settings. Disabling mobile data should successfully force the phone to use old-fashioned cellular for calls. If so, then something's telling your phone to make VOIP calls over mobile data.
Also, check the settings within the phone app.
post-mortem said:
You may need to reinstall the Google Voice app and go through the settings. Disabling mobile data should successfully force the phone to use old-fashioned cellular for calls. If so, then something's telling your phone to make VOIP calls over mobile data.
Also, check the settings within the phone app.
Click to expand...
Click to collapse
I have done all of that. Uninstalling the app completely - to the point where I can no longer find any reference to it in the phone settings, STILL calls out with that blasted google chime.
I reinstalled the app, and set it to never make calls with google voice, and it still calls out with the google chime, resulting in a total inability to call home - it goes straight to voice mail, thinking I'm calling myself.
I tried to delete my mobile number from google voice's website, but it says the account *has* to forward somewhere, even though my husband's google number does not forward anywhere.
If I un-check the mobile number to stop forwarding calls in the google voice website, calls stop coming to my OBI device, resulting in no home calls ringing, and the cell STILL calls out with that number.
I'm ready to throw this phone in the street and run over it a few times with the car. AUGH.
Should I just do a factory reset? I don't have any data that needs saving. I just want this stupid phone to be able to call my house when I'm out.
If that's the case, then go ahead and do that.
post-mortem said:
If that's the case, then go ahead and do that.
Click to expand...
Click to collapse
I did, but it didn't help. I begged for help on the Obitalk forums and finally found the setting I needed to change. For anyone else having this issue:
1. Add your t-mobile (or cell number) to Google Voice as a contact. Then, edit the google voice settings in the contact and make sure only 'ring google voice' is checked.
2. Then, go to the phones tab in the settings, and at the bottom click the 'edit' button. It's gray and hard to see. From there, click "advanced settings" and under voicemail check "no."
This will allow the cell phone to ring the Obi / google voice home number. Hooray.

Can't set Google Voice as Voicemail?

In phone settings, under voicemail provider, the only option I have is Voice Mail, there's no Google Voice option like they're used to be. I uninstalled and reinstalled Google Voice, went through setup, still no option under voicemail provider. All voicemails open with the standard phone app and it dials into voicemail...
Does anyone know what is wrong? Thanks.
The stock Samsung dialer will never show Google Voice voicemails. You still have to either use the Google Voice app for that, or the Google Dialer. Set it up with conditional call forwarding with your carrier and you'll be set.
entropism said:
The stock Samsung dialer will never show Google Voice voicemails. You still have to either use the Google Voice app for that, or the Google Dialer. Set it up with conditional call forwarding with your carrier and you'll be set.
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Click to collapse
It has shown in the stock dialer in the past. I think maybe the new Google Voice update broke something? Because after going through proper setup after reinstalling Voice, I can't get it to work at all. Stock phone app notifies me of voicemails, clicking that takes me to my dialer where I have to call in to check voicemails, and that sucks... How do you set up conditional call forwarding, within the Voice app? I've never had to do that before, and I've been using Voice since the beginning.
Again, to be clear, I'm not looking for Google voicemails in the stock dialer, like in hangouts. Open phone app, more, settings, scroll down to Voicemail - Service Provider. Normally, Google Voice is listed there as an option (instead of using your stock voicemail, you can select to use Google Voice for voicemail). This is what's missing. So every time I get a voicemail, it goes to the one where you have to DIAL into your voicemail! No voicemails go to Google Voice.
OK, I will repeat, because I must not have explained it properly:
You must set up conditional call forwarding. This is step #1, and it absolutely must be done.
Your carrier: T-Mobile Change carrier
Note: This feature does not work with T-Mobile prepaid phone plans.
Follow these steps to have your mobile phone use Google Voice for voicemail instead of your carrier's voicemail. You can always go back to using your carrier's voicemail later if you want, by entering another code. Learn more here.
Enter the following exactly as written, as if you are dialing someone:
**004*1(your area code & number here)#
Press "Send" or "Call" on your phone to dial that number. When you see the confirmation message on your phone, you are done!
Got an error? Learn more
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Click to collapse
So if your number was (123) 456-7890, you would dial **004*11234567890#
Step 2 - Go into your dialer settings and look for your call forwarding settings. You should see options there.
For always forward, select off. For the other three, put in your Google voice number.
There. Done. Should work perfectly now. You can view your voicemails in the Google voice app.
entropism said:
OK, I will repeat, because I must not have explained it properly:
You must set up conditional call forwarding. This is step #1, and it absolutely must be done.
So if your number was (123) 456-7890, you would dial **004*11234567890#
Step 2 - Go into your dialer settings and look for your call forwarding settings. You should see options there.
For always forward, select off. For the other three, put in your Google voice number.
There. Done. Should work perfectly now. You can view your voicemails in the Google voice app.
Click to expand...
Click to collapse
I appreciate the help, I'll do this later today when I have a chance. I will say, though, that these steps are ABSOLUTELY not necessary for my T-Mobile Galaxy S7 Edge. For some reason, my fiance's regular S7 won't use Google Voice. So again, I'll try these steps later for her, thanks!
Hi,
I am having the same problem. I followed the instructions of dialing **004*1 (area code plus number) into my new T-Mobile Galaxy S7 phone and got: "the number you have dialed is not in service.
Have I followed the instructions incorrectly?
thanks for your help.
eJessica said:
Hi,
I am having the same problem. I followed the instructions of dialing **004*1 (area code plus number) into my new T-Mobile Galaxy S7 phone and got: "the number you have dialed is not in service.
Have I followed the instructions incorrectly?
thanks for your help.
Click to expand...
Click to collapse
Don't forget the pound sign after your phone number. This method did work for my fiance's S7. I never had to go through all this with my S7 Edge, though.
I have the same problem. I tried the code above and get this error:
Call forwarding
Connection Problem or invalid MMI code.
I had the same issue. Noticed recently I wasn't getting my Google Voice voicemails when my phone started telling me to install Verizon's visual voicemail to view my voicemails. Setting Google Voice also wasn't an option all of a sudden in the phone app, as it had been for years. I also noticed when I opened the new Voice app on my phone, it promoted me to pick a new Voice number, so the recent updates must have broken something.
Anyways, this is how I fixed it.
1) On a PC, go to voice.google.com (log in, if you aren't already)
2) Hit the menu button, scroll down, and select 'Legacy Google Voice' (should open in a new window)
3) In the new window, you should see your Voice number and then your cell number below that
4) You should see a link that says 'Activate Google voicemail on this phone'. Click that.
5) A box will open telling you to dial and call *71(Your Google Voice number)
6) You should be good to go, I placed a test call and it worked like it always had before except for an a couple extra rings before voicemail kicked in.
I also did the following to get it to go straight to voicemail after the normal number of rings...
Under your cell number, hit 'Edit' > 'Show Advanced Settings' > 'Forwarding Options' > Select 'Go straight to voicemail' > 'Save'
YMMV but I hope this helps someone. It certainly had me stumped for a couple days lol.
Call forwarding
I have a new SM j32 7T1 and it won't let me set call forwarding to anything but the pre-programmed MetroPCS voicemail everytime I put in my other phone number which I have two phones it says there's a network error which I don't think is an error I think it's the software will not allow me to put in a different number
Yeah, I got that "Connection Problem or invalid MMI code" code too after typing in the **004... code. However, I was able to successfully set up forwarding to my Google Voice by following the second step of instructions given. (Note: I recently bought this Galaxy S7 unlocked, previously T-Mobile carrier and need to set Google Voice as my voicemail - it was all set up on my previous phone, so I've done everything in Google Voice to set it up, and I had to of course install Google Voice on my new phone). Anyway, here's the instructions for setting up Google Voice as my voicemail on Galaxy S7:
(1) Tap phone icon to open phone app
(2) Tap 3-dot menu upper right corner
(3) Select: Settings
(4) Under CALL SETTINGS section select: More Settings
(5) Select: Call forwarding
(6) As the other person's instructions stated: leave the "Always forward" setting turned off, but tap the other 3 settings ("Forward when busy", etc.) and enter your Google number. Voila, all calls that you don't answer, for whatever reason, will go to your Google Voice where the caller will record a message, and you'll receive it via your Google Voice app.

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