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cannot access poutlook mail

Hi everyone,
I've got a huge problem with my touch cruise:
A few weeks ago, something happened with my phone and I could no longer access any of the mail features of outlook. I performed a hard reset, switched to a new rom, and now the problem is back!
In M2D, the email accounts disappeared (says "no accounts"); and the text messaging says "no messages. If I clicked on messaging in the start menu, nothing happens.
I can still access all of the other features of outlook - contacts, calendar, and tasks work fine.
When this first happened, I searched around, tried a few things that might have helped, and nothing worked. I performed a hard reset, and installed a new ROM (originally was M-AMINE's final, now is c_shekhar's most recent with footprints included), and things seemed to work fine. Now, just last night, the exact same thing happened as before.
The first time I had installed imappusher a day or 2 before, so I thought that might be the culprit. This time, however, I did not install that software, and the error still happened.
Any thoughts? Potential culprits? Ways to fix it? Ways to prevent it in the future?
Thanks for reading,
-Talbot

weird timing, someone else posted a similar problem right before me, and there's a solution that seems to have worked in there:
http://forum.xda-developers.com/showthread.php?t=486297
Snapphane's fix worked for me, or at least it allows me to access the mail part of outlook so far (I have not re- set up the email accounts- it looks like all of my mail has still disappeared).
I went to the storage card with file explorer, and deleted a folder called something like "inbox.msi.233406...", and now all of a sudden I can get into the mail fine.
Thanks snapphane, and lets hope it keeps working!

I've fixed the stuck-SMS bug somehow?

Well.. I seemed to have somehow solved my SMS bug accidentally. I was suffering from it from day 1 when I restored my 2000+ messages. I gave up on trying to tweak it, and decided to concentrate on moving my picture MMSes over from my Diamond.
(along the way I concluded none of the backup softwares can really work with picture MMSes.. but that's another story.)
I'll state upfront I don't really know what I did that fixed the problem, but I'm very sure the problem of SMS stuck in the outbox is fixed, I seem to get all my SMSes and only my msg threads with more than 300 msgs take a while (3s - 5s?) to load.
The interface loads EVERY single msg. Doesn't anyone at HTC use MSN?
Here's what I did when I gave up with the MMSes. Something along the way solved the problem. Or maybe I got lucky.
1) deleted the messages that were previously MMSes in both inbox and sent box.
Every single one.
Didn't study much, but I realised through testing, my restored MMSes were causing some problems. In traditional mode, I could not reply to a single restored MMS, but a single restored SMS was fine. In conversation mode, conversations with restored MMSes had a lag, while those with only SMS didn't. The sent/received fields also seem screwed up somehow.
Furthermore, none of the softwares I tried using to restore couldn't bring my picture MMSes back to life. (sentimental value, else I'll just save the images)
That's why I decided to just kill all of them for now. I used Jeyo Mobile to delete those "former-MMSes" from my HD2.
2) Exited Sense by removing it from Today
BTW, this was fresh from a Hard Reset, so there's nothing else in the system.
3) Using Jeyo Mobile, deleted the (previously unseen) folder Conversations from the sms inbox
Don't know why, I keep seeing it reappear. Seems to cause problems when it's not properly indexed. the UI seems to duplicate the latest msg from each contact into it, and that'll be the start of the threads.
3) Clear the deleted items folder using Jeyo
Including manually deleting the Conversations folder that was stuck in it.
4) Back up the SMSes
I had no email, nothing in draft as the UI doesn't index them properly. Only left stuff in Inbox and Sent. I used Jeyo Mobile Companion 2.1. Feel free to try others.
5) Hard Reset
6) Restore the SMSes
Here's where it's hazy again. I might have tried alot of combis, as the UI doesn't index the msgs properly for conversations all the time. Idea was to restore and let the UI index it properly. Here's the possible permutations:
a) I might have exited Sense.
b) I might have left the HTC msging interface in traditional
c) I might have left the HTC msging interface in conversation
Chances are, it's in conversation.
I restored the msgs using Jeyo. (it's stored in a XML file, so other text based backups may work too)
-------------------------------------
I only realised that the problem is fixed a few days later, as I realised that the next few days, I got my SMS reports instantly, and I never had a SMS stuck. My newly received and sent MMSes worked perfectly too.
I'm trying not to touch that msging part of my phone now that it is working perfectly....
Just found out that HD2 I bought (at the same time) for my GF is suffering the sent/huge lag issue though. Maybe I'll try to pin point a fix using her phone. She shld have less than 50 messages, though I did back up and restore some mmses for her previously.
However as I'm about to go on a 19day tour/holiday, so I thought I'll just share my experience and maybe some experts can figure out what's wrong.

Just for your info, I'm using 1.48.707.2 (71294) WWE.

Gmail Syncing issue?

I just noticed that I hadn't gotten any emails in a while on my N1. So I checked Gmail on my computer and it showed 5 new emails that I hadn't seen. Digging a little deeper, I found that the gmail app on my phone hasn't successfully synced in the last 24 hours and I also can't access any past emails other than those that are already shown in my inbox(it won't load any that aren't already on the phone, gives a "Network Issue" error). What's even more strange is everything else on the phone works perfectly and even the number of new emails is updated in the gmail app, it just won't download the emails themselves. Is anyone else having these problems?

I just checked mine and it is up to date. In fact, I am usually getting a notification of gmail on my N1 before it shows up on gmail web site or indicated by Gtalk.
Hopefully, your issue is temporary and the 'network issue' will go away.

....and fixed. I still have no idea what was going wrong but going into the manage applications settings menu and clearing the data on gmail and gmail storage fixed it. Hopefully this issue doesn't get too widespread, cause no non-tech savvy person would ever be able to figure that out.

Alright, it turns out this is a really big freaking deal(as far as I can test it anyway). Any time I try to attach pictures to an email and send it, it causes this. And there's no way to undo it that I can find other than manually clearing the data in Gmail Storage.
...And from looking at the logcat, It gets a file not found exception when trying to load the attachment. I'm using a fresh picture taken from the camera to test it so this looks like a pretty big bug. I'll poke around a bit more though.
After a bit more testing, this only happens pictures taken from the camera for some reason. Can anyone else confirm that this happens for them too?
Alright, I think I got this(at least partway) figured out. It wasn't all pictures but just a couple specific ones. For some reason, there are some pictures that I took yesterday with my Nexus One that didn't actually get saved anywhere(I'm not sure how it even knows they exist, or where it's finding the image). The image I was trying was one of those, but trying another one that did get saved worked perfectly. So I guess this is less an issue with gmail and more an issue with the camera not always saving pictures correctly. Gmail just completely chokes when you attach a file that doesn't actually exist.

Hmmm...
My gmail hadnt synced for several hours today.
Rebooted..seems ok now.
I did actually send an attachement from a note pad application to myself last night.
No idea what the correlation is if any.

Not sure if anyone has noticed this, but if you are actively logged in to gmail (say, from a desktop) while accessing your gmail on your phone, the results are somewhat wonky and unpredictable.
I've seen this issue on my G1 and it continues on my N1.

I experinced this issue also. The issue seemed to exist across reboots. For some reason I was convinced that the issue had something to do with facebook syncing. I deleted that account and the problem went away. But know that I think about it, I did try emailing a picture that I had just taken right before I noticed the problem(emailed straight from the camera app), and I know that email did not go through. Hmm, definitely sounds like a bug somewhere.

cliffy15 said:
Not sure if anyone has noticed this, but if you are actively logged in to gmail (say, from a desktop) while accessing your gmail on your phone, the results are somewhat wonky and unpredictable.
I've seen this issue on my G1 and it continues on my N1.
Click to expand...
Click to collapse
Me too. I noticed same in G1 and now on Nexus while all time logged-in Gmail using Mozilla on desktop while at work. Totally unpredictable many time I see first on desktop and then later (some times way later) on G1 and Nexus.
Jp

I've been having sync issues too. I don't really do much with email, mostly receiving and I find myself having to refresh manually, all the time. It has been about 3-4 days or so. It worked perfectly at first...
Here was my problem: check settings and then the sync menu. It says something & sync. My auto sync was unchecked. Working great now!

Been having sync issues, posting in a thread about it over on the google support boards. Not major to me, just annoying and hope it gets resolved.

Thank you so much for the detailed responses about this Marcus. I thought I had messed up gmail with my theme, but then I read this thread and remembered that I had tried to send a picture through gmail immediantly after taking it, and after clearing data for gmail and gmail storage, it worked again.
So again, thank you, that is one less bug I have to deal with my theme causing.

I've had this issue when trying to email "large" (over 2MB'ish, as a rough guess) files.

Missing Texts in Handcent

Sometimes when I recieve texts the pop-up comes and goes away before I can read it. Then when I open up the application and goto the conversation view, the text I just received isn't there. It's been happening quite frequently now and is getting really annoying. I think mostly happens when I'm already doing something on the phone and I get a text.
I did some Googling and I found that people were reporting this in September with the version of Handcent then, but there wasn't any fix mentioned and I can't seem to find anymore information.
I'm running the latest version of Handcent on Fresh 1.1 with the Gumbo Kernel. Any ideas?

nevermind googled further and found a solution. will see if it work.
http://forum.androidcentral.com/android-apps/5239-warning-handcent-sms-loses-messages-2.html

I've had this happen, also.. I think the last handcent update said something about fixing this, but It obviously didn't fix the problem...

I had that problem too, but for only one contact for some odd reason. So whenever that person sent a text, it wouldn't show up other than in the pop up box, but once I closed it, hte message was gone. I uninstalled and then reinstalled and haven't had the problem since. It's been a week.

[Q] One contact's message thread won't open. Stock message app

Ever since the ICS upgrade, one contact's message thread refuses to open and is stuck on "O Loading" with that little circle revolving.
I downloaded go sms pro before and I was able to access his thread through that and the message count wasn't over the maximum limit per contact. I've since gone back to the stock app as he's out of the country and it's faster than go sms pro but he recently txted me and caused the problem to occur with other contacts (though a reset of the phone solves their issue)
Does anyone have a solution and failing that, advice? I should say right now that deleting his message thread is the last resort.

and HTC sensation
Android 4.0.3
Software 3.32.401.5

You could try to backup your messages (you can find some apps for that in the market), then delete all your contacts, and afterwards restore them again~
Though no idea if it will work :/

burningwipf said:
You could try to backup your messages (you can find some apps for that in the market), then delete all your contacts, and afterwards restore them again~
Though no idea if it will work :/
Click to expand...
Click to collapse
Aye I could try it with a contact whose messages I don't mind losing and seeing if that works, thanks for the tip!

You can also use Google Voice, and have it copy all the messages to your Gmail account.
Sent from my Galaxy Nexus using Tapatalk 2

So I started backing up and restoring and I was able to open all contacts' threads. The backup never fully restores all messages though and I have to keep hitting "restore" so that it'll restore them all up to the present day. Don't know why it's doing it this way.
Just now I've checked and that one contact won't open again. What I might do is try and restore all to the present, delete loads of messages I don't want, and backup this new message history.

I know this is most likely far too late but I was having the same problems and found this thread while trying to sort it and hope it will help anyone else in future who has the same problems. I tried backing up and restoring (Using both the default and sms back-up and restore) deleting the thread and restoring, eventually I solved it by installing handscent, deleting the messages sent/received back to when the problem started in that thread and a few before, then went in settings, apps, then all, messages cleared the cache, restarted and it is sorted!!

3dd1 said:
I know this is most likely far too late but I was having the same problems and found this thread while trying to sort it and hope it will help anyone else in future who has the same problems. I tried backing up and restoring (Using both the default and sms back-up and restore) deleting the thread and restoring, eventually I solved it by installing handscent, deleting the messages sent/received back to when the problem started in that thread and a few before, then went in settings, apps, then all, messages cleared the cache, restarted and it is sorted!!
Click to expand...
Click to collapse
Yeah it never resolved itself but I love the customisation of go sms pro so much that I don't mind anymore. Pity go sms pro crashes every so often and I think it slows the phone down.

I was going to start a new thread but see that this is the same problem I have.
I have a mt4gs (Doubleshot) and the problem described in this thread has happened twice. Both times i was receiving a text message and did something else with the phone at the same moment, and it seems to have jammed up the receipt of that text. The first time, i sent a text to the person at the same moment i received one. The second time, i locked the screen at the moment one arrived. Now that thread never loads, and loading other threads or contacts takes much longer than it should. In fact, i don't think contacts would ever load if i were willing to wait forever.
The first time I backed up the texts, reset the device, and restored, and everything worked fine, but that's a really time-consuming process and it seems like a ridiculous workaround for some broken buffer or queue in Android messaging.
It seems that there must be a direct fix for this. If it's easy enough to break messaging that it has happened to me twice, it must be a fairly common problem. But a search has turned up nothing but people saying there are too many messages or to use an alternative app for messaging. That's (1) incorrect and (2) again an ugly workaround for a problem with core functionality.