[Q] Live Mail Sync Error 800C0069 - Windows Phone 7 Q&A, Help & Troubleshooting

Is anyone else getting problems with synching email on the WP7 device at the moment. I get the above error code on my HD7, and it can't receive or send email for my main live account. When I go into the email tile, no emails are displayed at all. It was working fine yesterday, but today it's gone completely. No matter what I do, I can't get it to work.
I've tried the suggestions found on some of the MSDN forums etc... such as changing your region language, unchecking the sync email option, but nothing works. The only other suggestion I've found is to hard-reset the phone, but that's something that I REALLY don't want to do, and don't think I should have to do either!
Any ideas out there. This is the first time that WP7 has really let me down, I think it's a great OS with masses of promise, but something like this could be a total deal breaker. What's more, MS don't seem to be taking it at all seriously, even though it seems the problem is quite widespread.

I'm facing this problem sometimes using Wi-Fi, but never happened when using cellular 3G. You dont need to hard reset device, just check when you have better connection.

Not connected to good or bad signal - get the problem no matter whether on wifi, or with full HSDPA signal.
Eventually managed to get it sorted - by changing the sytem locale, rather than display language, it seems to have started synching again, let's hope it doesn't go tits up again!

Related

Gmail Syncing issue?

I just noticed that I hadn't gotten any emails in a while on my N1. So I checked Gmail on my computer and it showed 5 new emails that I hadn't seen. Digging a little deeper, I found that the gmail app on my phone hasn't successfully synced in the last 24 hours and I also can't access any past emails other than those that are already shown in my inbox(it won't load any that aren't already on the phone, gives a "Network Issue" error). What's even more strange is everything else on the phone works perfectly and even the number of new emails is updated in the gmail app, it just won't download the emails themselves. Is anyone else having these problems?
I just checked mine and it is up to date. In fact, I am usually getting a notification of gmail on my N1 before it shows up on gmail web site or indicated by Gtalk.
Hopefully, your issue is temporary and the 'network issue' will go away.
....and fixed. I still have no idea what was going wrong but going into the manage applications settings menu and clearing the data on gmail and gmail storage fixed it. Hopefully this issue doesn't get too widespread, cause no non-tech savvy person would ever be able to figure that out.
Alright, it turns out this is a really big freaking deal(as far as I can test it anyway). Any time I try to attach pictures to an email and send it, it causes this. And there's no way to undo it that I can find other than manually clearing the data in Gmail Storage.
...And from looking at the logcat, It gets a file not found exception when trying to load the attachment. I'm using a fresh picture taken from the camera to test it so this looks like a pretty big bug. I'll poke around a bit more though.
After a bit more testing, this only happens pictures taken from the camera for some reason. Can anyone else confirm that this happens for them too?
Alright, I think I got this(at least partway) figured out. It wasn't all pictures but just a couple specific ones. For some reason, there are some pictures that I took yesterday with my Nexus One that didn't actually get saved anywhere(I'm not sure how it even knows they exist, or where it's finding the image). The image I was trying was one of those, but trying another one that did get saved worked perfectly. So I guess this is less an issue with gmail and more an issue with the camera not always saving pictures correctly. Gmail just completely chokes when you attach a file that doesn't actually exist.
Hmmm...
My gmail hadnt synced for several hours today.
Rebooted..seems ok now.
I did actually send an attachement from a note pad application to myself last night.
No idea what the correlation is if any.
Not sure if anyone has noticed this, but if you are actively logged in to gmail (say, from a desktop) while accessing your gmail on your phone, the results are somewhat wonky and unpredictable.
I've seen this issue on my G1 and it continues on my N1.
I experinced this issue also. The issue seemed to exist across reboots. For some reason I was convinced that the issue had something to do with facebook syncing. I deleted that account and the problem went away. But know that I think about it, I did try emailing a picture that I had just taken right before I noticed the problem(emailed straight from the camera app), and I know that email did not go through. Hmm, definitely sounds like a bug somewhere.
cliffy15 said:
Not sure if anyone has noticed this, but if you are actively logged in to gmail (say, from a desktop) while accessing your gmail on your phone, the results are somewhat wonky and unpredictable.
I've seen this issue on my G1 and it continues on my N1.
Click to expand...
Click to collapse
Me too. I noticed same in G1 and now on Nexus while all time logged-in Gmail using Mozilla on desktop while at work. Totally unpredictable many time I see first on desktop and then later (some times way later) on G1 and Nexus.
Jp
I've been having sync issues too. I don't really do much with email, mostly receiving and I find myself having to refresh manually, all the time. It has been about 3-4 days or so. It worked perfectly at first...
Here was my problem: check settings and then the sync menu. It says something & sync. My auto sync was unchecked. Working great now!
Been having sync issues, posting in a thread about it over on the google support boards. Not major to me, just annoying and hope it gets resolved.
Thank you so much for the detailed responses about this Marcus. I thought I had messed up gmail with my theme, but then I read this thread and remembered that I had tried to send a picture through gmail immediantly after taking it, and after clearing data for gmail and gmail storage, it worked again.
So again, thank you, that is one less bug I have to deal with my theme causing.
I've had this issue when trying to email "large" (over 2MB'ish, as a rough guess) files.

WM MySpace "Unable to contact server" Error

Well, I've searched and searched and Googled and Googled but it seems that this error persists for me.
I downloaded the MySpace mobile app from Marketplace and found that when I try to login, it provides me the error message, "Unable to contact server. Application will now close." This has been pestering me for weeks now. I have tried digging through the phone's internet settings, proxy, registry; everything looking for something. It's time I break down and ask.
Any insight on this issue would be well appreciated.
TMo US HD2
SIM Unlocked
Stock ROM
I had this happening all of the sudden as well. It has worked all the time. Though like a week ago it suddenly decided it doesn't work anymore and I see the same error. I already tried re-installing but no luck. Unfortunately all other apps are working (Marketplace, google maps, email, opera, motweets etc.)
Yes, it seems very odd. I am wondering why there seems to be no real solution. I have found many questions about it but no one seems to know why it happened.
Same situation here and still no solution found.
Its a large problem.
There are complaints all over the Internet about this. It has been going on for a while now. Even bigger problem is that once you install it, and it doesn't work, there is no way to uninstall it.
The Mypace application doesn't work anymore. It has to do something with their server, and I doubt there is ever going to be a fix..it has been like this since 3 months

[Q] Windows Live Password Is Incorrect Error

A couple hours ago I noticed twitter and windows live were not syncing. I attempted to resync and they still wouldn't. I tapped on the Windows Live account (main one) and it got error 86000206. I looked it up and found this: http://support.microsoft.com/kb/2464629#86000206 It mentioned to change the server from m.hotmail.com to m.outlook.com so I did that and now not only does it not sync but it also doesn't accept my password anymore. Reboots do nothing. I think I need to get in and change that server back but no idea how. I'd rather not have to reload my phone unless absolutely necessary. Any ideas?
THIS IS EXACTLY what happened to me! DO NOT CHANGE TO m.outlook.com! DO NOT DO IT! I am in a process of restore and updating the phone!
Yeah, I'm afraid I'm going to have to do the same thing. I'm getting everything in place now to do so. Hopefully I can pull off a miracle at the last second.
the thing that pisses me of is - it has been an outage, I noticed that my chat isnt working, and tada - not up-to-date on Windows Live & Twitter. I need to learn to wait and not trying fix the things up right that second...well...I ended in the same situation like you
Yeah. I figured when I saw no mentions of it on twitter it must be just me. If I were more patient like you said I wouldn't have this issue. I'm not a happy person. It's stupid that you can't go in and modify that server name if you change it but you can if it's correct.

[Q] Can't establish a reliable data connection to the server.

Not solved. Apparently I needed to use a VPN to connect my account though Talk. But now when my VPN isn't on nothing will sync and my gmail won't load. Until today I have never needed a VPN to log into my Google account. Something is obviously still wrong.
So I've flashed dozens of ROM's at this point and have never had this problem before. I have read all the threads and tried the following fixes ...
Pulled SIM and used WIFI
Factory reset
You Tube account ... This actually registers my Google info under accounts but won't sync at all. When I try to sync contacts or anything I get a red exclamation point and nothing happens.
Flashed other ROM's and different gapps.
Tried logging in though other gapps such as Talk and Gmail. Again YouTube will show up on my account tab as synced. It's green and looks synced but if I try to manually sync it the red error shows up again and nothing has actually been synced.
There must be a reason for this yes?
I should also mention that I'm in Shanghai. However I have never had a problem before. What gives? Why now? Could it really be that the server is down and I should just try again tomorrow?
Any advice would be greatly appreciated. Thanks in advance.
Yeah... i've been having a similar problem in xiamen for about 3 days... china unicom?
Oh? And also never had this happen before? Happened after you flashed a new ROM?
I'm with CMCC.
What makes me think something is rotten is Chinatown is the fact that if I do use my VPN everything is OK. I'm hoping this isn't the case.
I'm searching for some old TB files I can toss on my phone to try and restore it to an earlier date. If that doesn't work maybe a super crusty old ROM will work. I really am out of ideas at this point.
I wonder if getting rid of root and going stock would fix anything?
Error Message
I have also same problem for past 3 days on China Mobile in Shanghai. I belive it should be something to do with the carrier or Network accessibility to Google products... I am on Galaxy S2.
Today I checked on couple of my friends with Nexus and Galaxy S1 and confirmed that they also face same problem...
Currently the only Google app that's working is Google Translate ... The rest however won't work without my VPN on.
So it looks like this is both CMCC and Unicom so far. I don't even know if there is anything else.
The funny thing is Google + has been working on my phone from launch with no problems. Not anymore though.
Anyway there are so many places selling Android devices in China I could only imagine that this is temporary.
I wonder if there is any way to edit some of the carrier info to make things work?
Apparently there is something going on, it looks like.
It looks like it's happened before, and after about 3-4 days it sets itself aright...
Anyone figure out a workaround? I was using a pretty good VPN, but the android version only has pptp and therefore barely works here. I can't get any programs, email, or anything on my phone after a factory reset... this makes me sad.
*had some links posted but I guess I need to post a few more times before it lets me*
Anyone figure out any updates or fixes for this yet?
It's been like that for several days now...I'm with CMCC. After sometimes it'll be okay as usual....black "magic" I would call it.
VPN is a no no for me, used to work fine till they block it. I'm using SSH Tunnel now...no problem in general except from time to time (once in a very blue moon like now) when "they" cast their "magic"
Without tunneling. market couldn't get through these days.
How annoying. I even tried taking out my SIM card, and doing a hard reset, and then trying to download my software from my WIFI, but it's not a DDWRT router so I can't access the VPN.
Is there software that can turn an OpenVPN connected computer into a Wifi router? If I logged into my computer which is on a VPN, maybe I could at least re-download all my apps from the market......
*sigh* or wait heh
I got the same problem like last 5 days ...i m in China too ..with china unicom ...i tried everything possible like factory reset, uninsalling and installing gapps, install stock image , cache cleaning ....BUT ...CAN'T LOGIC GOOGLE ....
at last i used VPN on my phone ..and its sync and connect in a second ...problem gone...Happy to have my fully functional phone back
MAGIC Happened again
Just trying to log into the market .. yes now we can access the market and other google products..

Help in Mexico and htc u11 has ghost touch like issues

First of all I have trolled this site for years and years and you’ve help me fix a ton of problems. I had to join today not because I’m a developer, but because I love my android phone and it’s acting up and I’m in the middle of Mexico & I have no idea what to do.
I first noticed it with my camera when the focusing circle would show up randomly the screen will get brighter and darker or dark and brighter and I couldn’t take a picture while this is happening. Then I would notice of menus are close automatically or then the cascading screens would close or even the voice to text which shut down or the keyboard would close and the phone is become basically useless. I’m not sure if this is related but all of my contacts from exchange account also disappeared. I got those bad my uninstalling and reinstalling the exchange account.
I have among other things deleted all updates and restored, did all the tests on the sensors the screen and everything else I can find the systems test, I have removed any program that was running in the background that I didn’t need, I have turned off battery optimization for just about everything, I have cleaned and re-cleaned the device, I’ve taken off the case, and some of these things of the numerous times, I got rid of all of my apps for text, email, dialing that we’re not stock apps and I’m still stuck. I’m even having to use an iPhone to send this it wasn’t possible to send this from my droid.
Please be nice I’ve done my best searching and I haven’t found any answers when I’m in the middle of Mexico with only spotty Wi-Fi. Sprint is my care I’ll be checking this to 11 o’clock now for the next couple hours in hopes of response so I can use my phone tomorrow, thanks advance for your help

Categories

Resources