"Can't send message. Try again." - Windows Phone 7 Q&A, Help & Troubleshooting

Since this morning, I can't send any more text messages on my htc HD7
Anyone else have this problem? Any solutions?

Totally my fault, problem has been fixed.
This thread can be ignored.

Hi. I have the same problem with my Samsung Omnia 7 and a friend of mine has it on an LG Optimus 7.
How did you solve it?

adilici said:
Hi. I have the same problem with my Samsung Omnia 7 and a friend of mine has it on an LG Optimus 7.
How did you solve it?
Click to expand...
Click to collapse
Make sure data and/or 3g is turned on.

whats data has to do with text messages? unless its mms, sms should have no problem sending/receiving wihtout data on.
am i wrong?

bnlf said:
whats data has to do with text messages? unless its mms, sms should have no problem sending/receiving wihtout data on.
am i wrong?
Click to expand...
Click to collapse
You are right.
I once encountered such can't sent message problem. It was because of poor signal. I cannot make phone calls at that time either.

My carrier made it impossible for me to send text messages. It was a mistake on their behalf and the problem got fixed.

I have the same problem, I have some clues but not the answer. I only can’t send a sms/text if I create / enter the mobile no from my Windows Live account!
In the below tests I am using the same mobile no
Test 1
I create a new contact on my Windows Live account (web browser) and enter a mobile no, I sync my phone with Hotmail and the new contact appears on the phone. When I send an sms I get the message "can't send message try again"
Delete that contact from all locations
Test 2
I create a new contact on my PC using Outlook, and enter a mobile no, (I have the Hotmail plugin) , I send/receive from outlook. I sync my phone with Hotmail and the new contact appears on the phone. When I send an sms it goes through fine.
Delete that contact from all locations
Test 3
I create a new contact on my phone and enter a mobile no. When I send an sms it goes through fine.
Delete that contact from all locations
Test 4
As no Test 1 Windows Live account, sync with phone When I send an sms I get the message "can't send message try again". Now edit phone and delete mobile no, re-enter mobile no on phone. When I send an sms I get the message "can't send message try again"
So conclusion
Its not the phone number format, but must be something in the contact information that Windows Live creates. Any ideas please.
I Have HTC Mozart, with Mango and using O2 (Uk)
Re Dave

Change the system locale
change the system local in Settings>Region and Language>System Locale
To a lamguage that support an accented character

cybermo said:
change the system local in Settings>Region and Language>System Locale
To a lamguage that support an accented character
Click to expand...
Click to collapse
In which software do we change settings - phone, Internet Explorer Outlook ?
Please explain
Re Dave

In the system settings, the main settings.
I think that sometimes having accentuated letters causes thaf issue. That was my case.p
Sent from my PI39100 using XDA Windows Phone 7 App

Related

MMS Opens in Internet Explorer

Hi all,
i have a xda trion all set up with correct settings for sending and receiving Multimedia messages ,but for some reason my internet explorer opens to try and get the message , instead of arcsoft and pocket outlook. As my o2 is a payg sim PIE cant connect ,page cannot be displayed message appears. Yet i can send MMS messages with no problems.
I know i can change the settings to allow PIE internet access and get the message but i want it to show in my MMS inbox. I have tried reflashing the latest o2 rom more than once ,to rectify this but it still doesnt work, can anybody tell me why it is doing this, or better still tell me how to fix it. It was working fine till i hard reset
Any help is appreciated
nobody can help. Oh well no more sexy pics of my girlfriend for me

[Email] Send/Receive from touchflo3d doesn't work!!!

Hello,
I have about 4 email imap accounts and when I try to Send/Receive using the Touchflo3d interface, there's no way my touch pro is able to receive emails. Only when I go to the inbox that I 'm able to get the emails...
Does anyone suffer from the same problem??
By the way, when I try to send/receive emails from every account, I always receive an error saying "Messages cannot be downloaded to your device. Make sure your connected and that your email account settings are corrected. Then, try to download messages again". I get the majority of the emails on the account but some are not received. I have to try a 2nd time and usually I get the rest. I had the same behavior on my Qtek S200 with WM6.1. Anyone else?

G1, messaging problem

my phone keeps giving me a SORRY! MESSAGING (IN APPLICATION MESSAGING IS NOT RESPONDING) ANY SUGGESTIONS?
mrmitch8803 said:
my phone keeps giving me a SORRY! MESSAGING (IN APPLICATION MESSAGING IS NOT RESPONDING) ANY SUGGESTIONS?
Click to expand...
Click to collapse
Force quit?
mrmitch8803 said:
my phone keeps giving me a SORRY! MESSAGING (IN APPLICATION MESSAGING IS NOT RESPONDING) ANY SUGGESTIONS?
Click to expand...
Click to collapse
you have too many messages and need to delete them. This happened to me and slowed down my phone. I deleted them and it ran fine and I got no message after that. Also clear the browser cache
the problem is when i try to delete threads, it freezes again
mrmitch8803 said:
the problem is when i try to delete threads, it freezes again
Click to expand...
Click to collapse
I had 400 messages and it took me a good 5 minutes to delete them all... I probably clicked the wait button a good 5 to 10 times.
thanks, i'll try that but i got way more messages then 400 lol
mrmitch8803 said:
thanks, i'll try that but i got way more messages then 400 lol
Click to expand...
Click to collapse
I had 600 when I noticed the slow down... it took awhile to delete those since then I delete at about 400 or so
FWIW, it seems there might be a problem with the push on outgoing messages tonight
I am having a problem that when I get new SMS, it uses the "From" in the list of messages as an old (and deleted) thread all the time. I also can't reply to those SMS, but have to Compose a new message to respond. The only SMS that seems to work correctly are ones that I had received from contacts before I received the one SMS that it keeps using as the "From". So, in case it wasn't clear, all my new SMS show as coming from the same address (which happens to be an email address) and I can't reply to them. I'm sure a hard reset would fix this, but I don't want to have to go through reloading everything to just fix this one thing. Any help would be greatly appreciated!!
gsm1 said:
I am having a problem that when I get new SMS, it uses the "From" in the list of messages as an old (and deleted) thread all the time. I also can't reply to those SMS, but have to Compose a new message to respond. The only SMS that seems to work correctly are ones that I had received from contacts before I received the one SMS that it keeps using as the "From". So, in case it wasn't clear, all my new SMS show as coming from the same address (which happens to be an email address) and I can't reply to them. I'm sure a hard reset would fix this, but I don't want to have to go through reloading everything to just fix this one thing. Any help would be greatly appreciated!!
Click to expand...
Click to collapse
I am a little confused on what is happening. You are saying you are receiving a ton of messages from an email address? or that your sending sms from an email address?
neoobs said:
I am a little confused on what is happening. You are saying you are receiving a ton of messages from an email address? or that your sending sms from an email address?
Click to expand...
Click to collapse
Any new SMS I receive from a contact show up in the message list (main screen where the "New Message" option shows as well as your messages threads) as coming from this one specific email address I received a message from about a week ago. If I open up that message thread, it shows the SMS as coming from the correct person but if I try and reply to it, it gives me an error saying "Your message has no valid recipients", so I have compose a new SMS from the main screen and put the address in to be able to respond. Some how it is keeping that one address and assigning any new SMS to that name in the thread list as well as not using the right address for replying. It's really strange and it's bugging the heck out of me!
gsm1 said:
Any new SMS I receive from a contact show up in the message list (main screen where the "New Message" option shows as well as your messages threads) as coming from this one specific email address I received a message from about a week ago. If I open up that message thread, it shows the SMS as coming from the correct person but if I try and reply to it, it gives me an error saying that there is no address so I have compose a new SMS and put the address in to be able to respond. Some how it is keeping that one address and assigning any new SMS to that name in the thread list as well as not using the right address for replying. It's really strange and it's bugging the heck out of me!
Click to expand...
Click to collapse
That sounds extremely weird. I would think a hard reset will fix the problem.
kinda weird
is every one else having issues with receiving MMS? when i hit dowload it doesnt go trough. i have to try it like 20 to 30 mins later. in order to be able to download it. and tonight i wasnt able to send txt messges just receive. i had to power off and power it back on..
and it might be off topic.. but my web browser stops working all of a sudden and i make shure it says 3g ontop or atleast edge.?? i do have RC19. do u guys think the update will fix the issue?
cangri87 said:
is every one else having issues with receiving MMS? when i hit dowload it doesnt go trough. i have to try it like 20 to 30 mins later. in order to be able to download it. and tonight i wasnt able to send txt messges just receive. i had to power off and power it back on..
and it might be off topic.. but my web browser stops working all of a sudden and i make shure it says 3g ontop or atleast edge.?? i do have RC19. do u guys think the update will fix the issue?
Click to expand...
Click to collapse
Call Cust service and tell them you need Tier 2 support for Smart/Blackberry. They can fix your texting issues
neoobs said:
That sounds extremely weird. I would think a hard reset will fix the problem.
Click to expand...
Click to collapse
I am having the same problem. When I send a new sms or recieve one, the reply always goes to the first entry in my address book, which happens to be a land line, and I then have to create a new message to reply. I tried deleting all the old messages, and now all the messages have this same problem.
Is there any way to fix this without having to do a hard reset?
I had to get a new SIM card from T-Mobile to resolve my messaging problems. Guess it was a good time since I had the same one for 8 years now.
I had to get a new SIM card when I bought my G1, mine was only 5 years old ;-)
So that shouldnt be the issue for me.

[PATCH] Sending email problem is HISTORY!

short description of the problem:
sending of emails would fail whilst you could receive emails.
I had the same problem. It can work normally for weeks and suddenly stop and again eventually start working again....
Applying this patch will fix this. I tested it and it works
Overview from microsoft.com
Overview
This behavior is associated with a feature that was introduced in Windows Mobile 6.1. It provides a way for users to send e-mail through an alternate outbound e-mail server provided by their mobile operator in the event that the default outbound e-mail server becomes inaccessible.
The problem occurs if a mobile operator doesn't use this feature, and therefore doesn't supply a value for the alternate SMTP address. When the mobile device fails on any attempt to connect to the e-mail provider's default SMTP server, Windows Mobile 6.1 automatically loads the value for the alternate SMTP server—which in this case is blank. The e-mail account configuration details are then corrupted, which results in loss of the ability to send e-mail with that particular e-mail account.
With this fix, the feature is patched to ensure that Windows Mobile 6.1 takes appropriate action when it detects a blank value for the Alternate SMTP server.
Note: After you apply this hot fix to your mobile device, the messages that have been sitting in the Outbox folder of your affected POP and IMAP e-mail account(s) will be sent. Since these messages could be out of date, you might not want to send them now. You can keep these messages from being sent by navigating to the Outbox folder of these accounts, and then either delete them, or move them to another folder. On Windows Mobile 6.1 Professional devices, you can access account folders by tapping the folder drop-down located in the upper left portion of the message list. On Windows Mobile 6.1 Standard devices, you can access account folders by pressing the Menu soft key, and then selecting Folders.
DOWNLOAD HERE
http://www.microsoft.com/downloads/...d2dd-44f2-86e5-1e53aad7fb7a&displaylang=en&tm
Everytime I tried to install it using the cab file, the Touch Pro will soft reset. Anyone encounter this?
programatix said:
Everytime I tried to install it using the cab file, the Touch Pro will soft reset. Anyone encounter this?
Click to expand...
Click to collapse
Mine did the exact same thing after I was prompted if I wanted to run it.
Go check your add/remove programs and see if the KB is listed there; on mine it was after the first reboot. Maybe the installation only takes a second and soft resets right away?
i think it was intended to do this..
microsoft always wants you to reboot your device/pc after updating..
my also soft-reset but afterwards the problem was gone
I tried to install the CAB file, but I get this error.
This update cannot be installed on this version of Windows Mobile. Current: 6.1 AKU 1.5.0.0 Build 20273 Platform 2
Anyone knows what the problem is? Thanks!
Anyone actually have this work? I've been having this problem since day one... I hard reset today and installed the hotfix immediately and it still happens. 1st email using imap on gmail will go through, the next will fail and that's the end of it. I have to delete the account and re-create to get one more email through before it starts failing again.
I have already tried this patch and still cannot send email, the error says something about making sure my user information is correct and try again.
I am thinking that it is my email client (AKO..military) that will not allow sending from imap/pop in order to keep tabs on security.
mharrissmith said:
I tried to install the CAB file, but I get this error.
This update cannot be installed on this version of Windows Mobile. Current: 6.1 AKU 1.5.0.0 Build 20273 Platform 2
Anyone knows what the problem is? Thanks!
Click to expand...
Click to collapse
I am also facing the same issue. did u get it resolved?
Make sure your carrier doesnt have a different SMTP setting for mobile phones. Some do some dont.
I have this issue on my laptop, when i tried to send from my home internet i can not use and SMTP for a specific account, but at work I can. When we investigated it, we found that our work internet connection allows various SMTP's all on the same service, but on our home we could only use the home SMTP. BOth internet connections are on the same ISP it was jsut a setting they have for work and home connections that we had to work around. It might have some of the same issues on mobiles.
Did anyone managed to get it resolved? I have this patch installed but still cannot send email. There is no SMTP problem, I just can't send it :/
The only way I've ever been able to resolve it is to delete the account, and then created it again.
I've had the same problem.
I tried the microsoft patch AND it didn't work!
I can receive email but cannot send it.
When we changed our ISP at work from Orange to TalkTalk we couldn't send anymore using our Orange SMTP, apparently, when you send email, you can only send through your Internet Access Provider's outbound (SMTP) mail server.
So I tried the same with my v1615
Instead of using smtp.talktalkbusiness.net, I changed it to send.vodafone.net (I'm on vodafone obviously) and it works! (so far)
Possibly, you may be able to find your networks smtp?

SMS "stuck" in outbox - Windows mobile 6.1

Hi,
Today I found an SMS message stuck in the outbox on my "HTC touch pro", (O2 network).
The message was resending itself regularly, (upsetting the recipient obviously).
I was unable to just delete the message from the outbox and found that it only dissappeared after deleting it from the deleted items folder.
Is this a common problem - has anyone found a way of stopping this happening.
I've only been using this phone for about 1 month but this has not happened previously.
Thanks in advance,
Dave.
Can anyone help with this one??????
PLEEEEEASE!!!!
Never seen this before. Are you using the stock ROM?
Yep- everything as purchased.
No tweaks or upgrades.
D.
Davebrown135 said:
Yep- everything as purchased.
No tweaks or upgrades.
D.
Click to expand...
Click to collapse
Strange problem.
What (precise) ROM & WWE version does your touch pro run?
Does it show multiple copies of the same textmessage in "sent items"?
did the message contain other than simple text?
Like #34 or #*34 and alike sort of formating (34 used as example for any range of numbers)
What I could think of is that the cell provider or phone has some kind of error in which the text sending wasn't completed eg. the cell tower didn't send/ the phone didn't receive the propper "message sent" signal, and the phone simply resend the message.
Did it happen with only one receipient?
Hi,
ROM version is 1.90.206.4 WWE
Text msg was straight forward text - no numbers/characters.
Error only occured to one recipient.
Only one copy of the msg was held in the outbox.
Cheers
D.
Davebrown135 said:
Hi,
ROM version is 1.90.206.4 WWE
Text msg was straight forward text - no numbers/characters.
Error only occured to one recipient.
Only one copy of the msg was held in the outbox.
Cheers
D.
Click to expand...
Click to collapse
I would say it was a fluke, never heard of this before, and I really think it has to do with cell<->phone communication.
Keep us posted if it happens again.
Regards,
EqX
Hi,
I've got exectly the same problem, however the thing I discovered is that my text messages stay in the outbox when I have the regulare GSM netwerkcoverage, as soon as I've got 3G or HSPDA receive they are being transferred, my textmessage settings however say they have to be transfered by GSM.
I've got a SE X1 on stock WINMO 6.1 build 19608.1.2.60
Nobody formiliare with this problem? (excue me for my bad English)
Me too. Can't edit the message, can't delete it, can't move it. Keeps sending to the same recipient everytime I open messaging. I've pulled the battery, no change
WM 6.1 pro
CE OS 5.2.19214 Build 19214.1.0.4
ATT tilt (HTC 8925)
Bad form to reply to my own message, but found a tolerable fix
I did a MENU TOOLS Clear Messages
And the second time it got rid of it.
First time hung for several minutes, second time that was the only message left to delete.
This happened to me too today, I was chatting with a friend and she was like why the hell do you keep sending the same message over and over again.
I restarted the phone and no change then I looked in the outbox it is there cant delete cant edit cant move.
However the message is in the deleted items too.
if its not just click delete in the outbox then go to the deleted items and click delete from there it will be gone.
The message somehow links it to both folders like a shadow copy.
Simply that process fixed it.
--------
PS : I was using Wm 6.5 and threaded texting.
Same Issue
Yeah mine are just sitting in Outbox too. I can reply to a message without an issue but when I compose a new message it just goes to the outbox and there isn't a way to send it. Just simple text so no clue why. Any advice?

Categories

Resources