HTC Inspire Atennagate issue? - HTC Inspire 4G

While not holding the phone I get around -79 - -83 dBm signal strength ... while holding the phone normally from bottom.. my dBm signal goes to around 99-105 dBm and signal drops 2-4 bars. Haven't talked on phone so I'm not sure if this will affect talking. Anyone else having similar issue?

n0kia916 said:
While not holding the phone I get around -79 - -83 dBm signal strength ... while holding the phone normally from bottom.. my dBm signal goes to around 99-105 dBm and signal drops 2-4 bars. Haven't talked on phone so I'm not sure if this will affect talking. Anyone else having similar issue?
Click to expand...
Click to collapse
Every phone does that. Captivate did it too.

This, everyone phone does it. When you actually make a call, the radio's power increases so dropping calls shouldn't be a problem (due to your phone at least)

Also if you notice in the SIM card cover, there is a metal piece. It is a part of the antenna

The antenna appears to be in the bottom removable cover so if you cover it with your hand it will be lower though I don't see how you can hold your phone that way while talking as the antenna would be near your cheek.

While I have my issues with AT&T and their data plans, I have to say that after 4 years with them, this has been a (non)issue with all the phones I've used on their network, as well as the phones I had on T-Mobile. This "problem" has been around as long as the cellular phone itself. I can only describe this "problem" as an Urban Legend that has no effect on actual usage.

Thanks for all the comforting words of wisdom.
Sent from my Desire HD using XDA App

n0kia916 said:
Thanks for all the comforting words of wisdom.
Sent from my Desire HD using XDA App
Click to expand...
Click to collapse
I'm sorry if I sounded short and dismissing. I should note that I've only had one phone that wasn't an HTC phone (Samsung Captivate). While I have noted a visible signal loss on all of my cell phones (AT&T and T-Mobile), none of them have yeilded an actual drop in signal resulting in a dropped call. Maybe I'm lucky??

n0kia916 said:
Thanks for all the comforting words of wisdom.
Sent from my Desire HD using XDA App
Click to expand...
Click to collapse
LOL!
Mine has been ok so far, i can see a drop in signal when covering but has not dropped or reduced call quality yet

Your not holding it right

Sorry to bring up an old topic but i am having this exact same issue. When i'm holding my phone i lose signal and can't surf the internet or get phone calls. This is become very annoying to me and tempted to switch phones because of it.

Related

Antennagate on the Captivate

When i had my blackberry, i had full bars at my place, with this phone, i only get 2-3 bars. I also managed to reproduce signal strength issue while holding the bottom back of the phone with the CASE ON. The bar goes down 2-3 bars. Although calls didn't drop, data slowed down. I hope it's just poor calculation on the signal and a fix is on the way. Were you guys able to reproduce this issue or at least have less bars than your previous phone?
Sent from my SAMSUNG-SGH-I897 using XDA App
My Captivate holds calls through areas that my BB Bold 9700 always dropped. Bars are not relevant, it's holding up the call that counts.
I did notice that I get fewer bars shown on this phone than my old iphone. My old iphone would show 1-2 bars in my living room. This phone shows no bars and if I leave the living room it goes to no signal icon. But I did a speedtest with no bars being shown and I got 1.2Mbps down speed and 148kbps up speed, so thats pretty decent. But you're right, I dont think the antenna in this phone is as good as in some other phones. Even sitting at my desk at work I barely get a signal, showing only one bar, where my old phone got 5.
derek4484 said:
I did notice that I get fewer bars shown on this phone than my old iphone. My old iphone would show 1-2 bars in my living room. This phone shows no bars and if I leave the living room it goes to no signal icon. But I did a speedtest with no bars being shown and I got 1.2Mbps down speed and 148kbps up speed, so thats pretty decent. But you're right, I dont think the antenna in this phone is as good as in some other phones. Even sitting at my desk at work I barely get a signal, showing only one bar, where my old phone got 5.
Click to expand...
Click to collapse
Just wandering around XDA today -- thought I'd offer my 0.02c.
Remember if you compare against an iPhone that the recent adjustment to the display of the signal bars will show less bars than before. Also, AFAIK every mfr displays them differently anyway...
aikeru said:
Just wandering around XDA today -- thought I'd offer my 0.02c.
Remember if you compare against an iPhone that the recent adjustment to the display of the signal bars will show less bars than before. Also, AFAIK every mfr displays them differently anyway...
Click to expand...
Click to collapse
Yes, especially since Apple said they "were completely wrong in calculating signal strength and the number bars to display". Seems they can make the bars whatever they feel like. I would go by the dBm before any bars.
cellgeek said:
My Captivate holds calls through areas that my BB Bold 9700 always dropped. Bars are not relevant, it's holding up the call that counts.
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Click to collapse
This^ Unless you're dropping calls, I wouldn't worry about it.
derek4484 said:
I did notice that I get fewer bars shown on this phone than my old iphone. My old iphone would show 1-2 bars in my living room. This phone shows no bars and if I leave the living room it goes to no signal icon. But I did a speedtest with no bars being shown and I got 1.2Mbps down speed and 148kbps up speed, so thats pretty decent. But you're right, I dont think the antenna in this phone is as good as in some other phones. Even sitting at my desk at work I barely get a signal, showing only one bar, where my old phone got 5.
Click to expand...
Click to collapse
The iphone had vastly inflated bars to hide its poor reception. Thats what made the iphones antenna problems appear to be even worse.
k2snowboards88 said:
The iphone had vastly inflated bars to hide its poor reception. Thats what made the iphones antenna problems appear to be even worse.
Click to expand...
Click to collapse
QFT. Apple faked bars... Enough so to where it showed as many as 2 bars more than what it should have.
Everyone does this to some extent, and being the open platform that Android is, I'd suspect they're probably going to be the most accurate as far as bar representation.
I wish carriers would just start putting the signal level there instead.
The signal strength reporting on this phone isn't very granular. It's basically the same as the bar indicator. 5 bars is -51 dBm, 4 is -81 dBm and 3 is -97 dBm. My tests with all signal strengths so far in terms of download speeds in 3 locations in Manhattan are identical. I'm getting ~3mps down and ~300 kbps up (AT&T please fix this!).
Is anyone reporting dropped calls or data slowdowns due to signal loss?
This phone updates the single faster then anyphone I have ever owned. I *think* most phones a buffered a little but this phone, My girlfriend was driving the other day and I was watching the bars change constantly.
Since I got this phone on Saturday, I have rarely had full bars even when driving through town. But I haven't had any problems with performance so far. Still, it bothers me because I want to be sure that I don't have a lemon as other people I know have been getting full bars.
I can hold my samsung captivate between my butt cheeks and i get full bars, i just had to say it, cause now that the icrap4 has the anntennaassgape, everyone thinks there device will have it to, its not the smartphone scene's fault that apple doesn't know how to design high end smartphones...
adamandro12 said:
Since I got this phone on Saturday, I have rarely had full bars even when driving through town. But I haven't had any problems with performance so far. Still, it bothers me because I want to be sure that I don't have a lemon as other people I know have been getting full bars.
Click to expand...
Click to collapse
That just means this is the only phone you've owned that displays bars correctly...
I went from 5 bars (3GS) down to 2 bars (on the Android).
Simple fact is that Android's representation of bars is closer to what it should be.
rafyvitto said:
I can hold my samsung captivate between my butt cheeks and i get full bars, i just had to say it, cause now that the icrap4 has the anntennaassgape, everyone thinks there device will have it to, its not the smartphone scene's fault that apple doesn't know how to design high end smartphones...
Click to expand...
Click to collapse
Hahahaha. I couldn't agree with you more.
I'm referring to other captivate owners who have told me they get full bars.
Sent from my SAMSUNG-SGH-I897 using XDA App
adamandro12 said:
I'm referring to other captivate owners who have told me they get full bars.
Sent from my SAMSUNG-SGH-I897 using XDA App
Click to expand...
Click to collapse
Only way I'd trust something like that, testing if you've got reception issues, is having them side by side.
Oh good, I thought I was the only one with this problem just got the mine and I notice the signal would change constantly thinking of returning it .

Deathgrip

If I hold my phone normally (near the bottom) my signal plummets, is this normal or do I have a lemon?? It is really worrying me, if I grab it near the bottom I go from 3 to 0 but still have service but I am still without bays and my data slows. I don't know if this is normal and I should just accept it or if I should go exchange it.
Sent from my SAMSUNG-SGH-I897 using XDA App
I haven't been able to produce the "death grip" effect even when I have tried to.
Mine does the same in my house with a pretty weak signal. However, unlike my iPhone 4 (I am a happy convert to android now) which dropped calls and data went to 0, the Captivate seems to keep the connection. Even with zero bars, I get decent data speeds and people say I am loud and clear on the phone.
I wouldn't stress over it. The antenna has to be located somewhere in these phones, and yeah, covering it completely will cause a signal drop. Just be happy the antenna is on the inside and you can't short it with your skin
I get the same thing, but I think where I work is a dead zone, because my old phone had problems holding a signal also. I'll do some more testing when I'm out of here
OK, I will do more testing and make a final decision next week since I am going out of state to a place I know has good coverage and if I get bad signal there it is probably my phone and not coverage area.
Sent from my SAMSUNG-SGH-I897 using XDA App
I have to completely cover the metal back to drop a couple of bars. Even then, it still performs about the same in speedtests.
It is not the metal back you need to cover on my phone but instead the plastic below the back...
Sent from my SAMSUNG-SGH-I897 using XDA App
cropythy said:
It is not the metal back you need to cover on my phone but instead the plastic below the back...
Sent from my SAMSUNG-SGH-I897 using XDA App
Click to expand...
Click to collapse
Tried it this way as well and the results were even closer together.
It's the way Samsung is programming the bars. They underestimate signal strength believe it or not.. it's not like the iPhone where it gives you this crazy readout (before 4.0.1).. it's still wrong, but in the best way possible.
Dropping calls like crazy with Captivate
I was just on a very important call about a new job and my captivate dropped the call 4 times within 15 minutes. I was holding the phone only on the outside. I was not touching the bottom or the back of the phone. How frustrating. It even drops calls when I am using my headset. Just dropping all the time. Any suggestions?
I can get the bars to drop one or two when I hold the phone at the bottom, however (and this is a BIG however!) even with 0 bars, I was just able to make a phone call, and while the signal bounced from 2 to 1 to 0 to 1 bars, the call didn't drop or even so much as hiccup.
As heygrl said, it seems however Samsung calculates their bars, the phones are displaying a lot less signal strength than they actually have, which is a good thing in my book. It's a nice surprise to look at your screen, see 0 bars, desperately try to make a call anyway, and have it go through!
Mantooth said:
I was just on a very important call about a new job and my captivate dropped the call 4 times within 15 minutes. I was holding the phone only on the outside. I was not touching the bottom or the back of the phone. How frustrating. It even drops calls when I am using my headset. Just dropping all the time. Any suggestions?
Click to expand...
Click to collapse
Sounds like the AT&T network to me.
Yeah you can see how Samsung reinterprets the phones recieved signal strength under the Service Menu. I also suspected that the reason why we only see -81dBm max and not -51dBm like the Captivate is because Samsung didn't completely readjust the scaling and just cut off one visible bar. Under the Service Menu (Antenna/ADC or something of the sort) you can see where it says "Antenna bar: 5" when we clearly only have 4. The same goes for actual signal strength, you can see a very usable 10 RSSI but Samsung designed the bars to show that as "0" instead of 1.
I do notice that when I'm in areas that are 1-2 bars, giving the phone the deathgrip does kill the signal totally. But when I'm out in full service I can hold it any way and no problem.

Possible deathgrip issue?

Ive noticed that 4g signal strength drops drastically when holding the phone normally in portrait mode.
Are u guys experiencing the same issue?
Sent from my LG-P999 using XDA App
xdmds said:
Ive noticed that 4g signal strength drops drastically when holding the phone normally in portrait mode.
Are u guys experiencing the same issue?
Sent from my LG-P999 using XDA App
Click to expand...
Click to collapse
If I hold the phone by the top half with my hand cupped over the top, I can get it to lose reception. I doubt that will ever be an issue though.
Sent from my LG-P999 using XDA Premium App
If my hand covers the bottom of the phone (which is always when I hold it in portrait mode), then my signal drops significantly. Is this normal for this phone or is it an isolated defect?
I don't have any issues with that myself
I think you're on your own on this one OP.
xdmds said:
If my hand covers the bottom of the phone (which is always when I hold it in portrait mode), then my signal drops significantly. Is this normal for this phone or is it an isolated defect?
Click to expand...
Click to collapse
+1 I reported this a while back. I also noticed that my Speck case which tightly holds the phone case seemed to cause signal problems...I've since removed the Speck.
xdmds said:
Ive noticed that 4g signal strength drops drastically when holding the phone normally in portrait mode.
Are u guys experiencing the same issue?
Sent from my LG-P999 using XDA App
Click to expand...
Click to collapse
i notice it sometimes. ive experienced that with some of my other devices. it only occurs here and there. havent had a dropped call one*knock on wood* and im expecting a case in the mail so that will solve the issue anyway.
This happens on many small phones where antennas are near the housing , depending where you hold it you'll affect the antenna's reception. For xeample, On the EVO if you hold the top half the 4G reception decreases, and the bottom half the wifi and cdma decreases
All of you, please research antenna attenuation.
This will happen in all phones where the antenna is near the surface. Signal does not travel through your hand as easy as it does air.
The iphone issue was more pronounced because the exterior antenna. Also, one could ground out the antenna completely by bridging the sections.
That is a deathgrip issue. Just a decrease in signal strength is an attenuation norm.
Although signal does seem to drops data speeds on this phone are faster than my mt4g even when my g2x shows lower signal so i guess its not rly a problem
Sent from my LG-P999 using XDA App
xdmds said:
If my hand covers the bottom of the phone (which is always when I hold it in portrait mode), then my signal drops significantly. Is this normal for this phone or is it an isolated defect?
Click to expand...
Click to collapse
This happens to me too. Especially in poor signal area. I would drop 3G/4G signal all together, and go to 2G.
+1 to this, I've noticed when I stick my phone in my boxer briefs that the reception does indeed drop down to nil
thank god for wifi calling though
For my phone I have 4G icon on screen and no bars, I can get call in my house finally.
It never ceases to amaze me how no matter what, there seems to always be some people that go out of their way to find something wrong with their phone. I really don't get it. Some people are probably better of with a Razr....
mysterioustko said:
It never ceases to amaze me how no matter what, there seems to always be some people that go out of their way to find something wrong with their phone. I really don't get it. Some people are probably better of with a Razr....
Click to expand...
Click to collapse
Was just thinking, **** add another thing to the issues list even though its not a problem... If theres a thread others will believe it.... So now everyone trolling this thread thinks theres a death grip issue when there is not..
mysterioustko said:
It never ceases to amaze me how no matter what, there seems to always be some people that go out of their way to find something wrong with their phone. I really don't get it. Some people are probably better of with a Razr....
Click to expand...
Click to collapse
LOL !!!
update: I went to exchange my phone yesterday and it turns out that phone was just defective.
this new phone I have (although we went through like 3 and they all had backlight bleed) does not have signal drop when I hold it.
I believe the antenna is indeed on the bottom of the device. If you remove the back plate you'll see a sticker on the bottom of the phone. Try covering that sticker completely and you'll see your signal drop.
According to some people, after removing that sticker, they attained a slightly better and consistent signal.
Since removing it, I've noticed a much faster, better amd consistent connection, WAY better now. Hard to believe a silly sticker could cause so much trouble hahahaha
Sent from my LG-P999 using XDA Premium App
I had removed the sticker last night and I got 1 more bar and my dl/up speeds improved. Was getting Max 1.5 - 2 dl and 500 up now I get up to 10 megs down and 3 up in my house.
Sent from my G2X using XDA Premium App

How's the reception on this phone? Wifi, bluetooth, 3G, 4G

Phone looks great, but i figure with the antenna's on the back of hte phone like that there's bound to be some "death grip" issues.
I see one thread on this forum about this issue, but since the community has grown since then i figured i'll ask again.
Compared to my previous phone (Galaxy S), the reception is better in all regards except for wifi. Although wifi is comparable, covering the antenna with your hand causes an instant and noticeable degradation in signal strength. If you're not close to your router, this signal loss is enough to drop the connection.
smacman said:
Compared to my previous phone (Galaxy S), the reception is better in all regards except for wifi. Although wifi is comparable, covering the antenna with your hand causes an instant and noticeable degradation in signal strength. If you're not close to your router, this signal loss is enough to drop the connection.
Click to expand...
Click to collapse
Damn, that's a little messed up..
I dont use wifi that much, but still....
any other opinions?
My girlfriend had just got her sensation yesterday and usually I'm the one to get all the new gadgets I've had the mytouch 4g, g2 4g the evo 4g and now shift and we live in a apartment and all the tmobile phone I've ever had sucked but that phone has the best connection I've ever seen or used in my house for some reason she's getting way faster speeds and of course she wouldn't let me flash anything to it like new radios or anything lol oh yea and she's also using the phone without a case
Sent from my PG06100 using Tapatalk
smacman said:
Compared to my previous phone (Galaxy S), the reception is better in all regards except for wifi. Although wifi is comparable, covering the antenna with your hand causes an instant and noticeable degradation in signal strength. If you're not close to your router, this signal loss is enough to drop the connection.
Click to expand...
Click to collapse
This. This describes the reception perfectly.
Sent from my HTC Sensation 4G using XDA App
All the reception on this phone is amazing for me. Way better than my G2 and Nexus S! Especially data and Wi-Fi reception. I never lose a 3G/4G connection and at work where I don't have signal I really on Wi-Fi calling and it works perfectly for me (My G2 used to always cut off and drop calls).
GSM reception is excellent. Better than HTC of the past. The G2/MT4G have atrocious reception especially on 4G. GSM reception is better than my Galaxy S, 3G/4G seems to trade off with the Galaxy S picking up on a weak HSPA signal more often.
WiFi reception is horrible in landscape. Fine in portrait with no hands over the top half.
zoltrix said:
any other opinions?
Click to expand...
Click to collapse
I have to concur with my peers. GSM is great here in southern California, but even as I type this...I'm in portrait because landscape will cause my WiFi to drop. This only happens when I'm not next to my router...so pretty much dies all the time. I already went through 3 phones all with the same death grip, which HTC is just looking into the cause. That's what one rep told me from their USA tech support. Hope this helps
Sent from my HTC Sensation 4G
Everything has been fine for me. I haven't noticed any death grip issues with WiFi in portrait or landscape.
Cover the top of the phone and I lose WiFi, cover the bottom and I lose 2/3/4g. Thus when I hold the phone sideways I lose almost all signal.
Sent from my HTC Sensation 4G using XDA App
Thus far I have not had any deathgrip issues like most others complain about however compares to the BlackBerry I came from the radios receive much less signal side by side. Don't get me wrong I love the phone and features but signal is poor in my opinion and with my job I am around cell sites all day so I know what I should expect
Mine's just really bad when it comes to receptions -___- I get no wifi at all no matter how close I am to my router, once I cover it when on landscape mode. && how I see these people having reception when I'm on Bart(underground) I use to have full bars with my cliq down at bart, but with my sensation I don't get any service at all down there.
Jimx2 said:
Mine's just really bad when it comes to receptions -___- I get no wifi at all no matter how close I am to my router, once I cover it when on landscape mode. && how I see these people having reception when I'm on Bart(underground) I use to have full bars with my cliq down at bart, but with my sensation I don't get any service at all down there.
Click to expand...
Click to collapse
Sounds like you have a bad device
s
cellsitetechstl said:
Thus far I have not had any deathgrip issues like most others complain about however compares to the BlackBerry I came from the radios receive much less signal side by side. Don't get me wrong I love the phone and features but signal is poor in my opinion and with my job I am around cell sites all day so I know what I should expect
Click to expand...
Click to collapse
Blackberry uses a different scale to determine the amount of bar, the -dBm reading goes all the way down to -120. Android only goes down to -113 even though the actual signal can be lower than that, to -121dBm. A Galaxy S with Touchwiz can show you the real -dBm reading after -113 on Android (no bars) with it's field test mode.
yeah fortunately i do not rely on my phone for field testing we use test sets working on the antennas and lines. and we work with a remote test center that runs NRPM testing for diversity issues. (we work primarily AT&T UMTS technology work in the midwest)
wifi issue is the worst, drops in and out constantly from wifi to mobile network. dont ever use a case in your house you will lose wifi 90% of the time. dont listen to these fan boys
Hamsteriel said:
Cover the top of the phone and I lose WiFi, cover the bottom and I lose 2/3/4g. Thus when I hold the phone sideways I lose almost all signal.
Sent from my HTC Sensation 4G using XDA App
Click to expand...
Click to collapse
I was having the same issue for a while, but it seems to have worked itself out.
I've not had a problem with Bluetooth or WiFi, but the 2g and 3g reception is erratic wherever I go. This is on Vodafone UK.
Have tried my sim in my old HD2 and I get a much more stable signal.
just went to Bell to talk about the HTC Sensation. I asked if the lady heard anything about reception issues with the Sensation because of its design.
She said she hasn't heard of anything but she likes the new galaxy s 2 because, and i quote: "the pixels are faster even though they're the same speed"
I said "oh yea? " and left.
the responses in this thread seem to be 50/50. i guess ill need to hold one myself to test
anyone want to have input on this vs the sgs2?

[Q] Signal strength 3G and Wifi down if you cover the back?

Hi,
Some users on a Dutch forum reported a loss of signal strength (both Wifi and phone) when the back of the Moto G is covered by your hand. I checked and I can repeat the problem. If I cover the lower half of the back, my carrier signal goes down by two bars. When you cover the upper half, the Wifi signal drops substantially.
To test if this was a real loss of signal instead of an issue with extremely sensitive bar display, I have installed Wifi Analyzer. It shows a drop of 5 - 10 dB on the Wifi signal so its a real issue.
Do others have the same problem or are there some faulty units around?
I cannot reproduce this. XT1032 8GB retail GB version.
16GB UK - I can get WiFi to drop by covering the back.
Mobile signal does not drop though.
Doesn't worry me as I don't press my hand on the back when holding the phone.
I can also get the signal to drop wrap my hand around my routers antenna.
I would think it's quite normal for a signal to drop if you cover the antenna or receiver. The phone has to have the receiver somewhere and wherever they put it you will be able to cover it if you try hard enough.
scott_doyland said:
16GB UK - I can get WiFi to drop by covering the back.
Mobile signal does not drop though.
Doesn't worry me as I don't press my hand on the back when holding the phone.
I can also get the signal to drop wrap my hand around my routers antenna.
I would think it's quite normal for a signal to drop if you cover the antenna or receiver. The phone has to have the receiver somewhere and wherever they put it you will be able to cover it if you try hard enough.
Click to expand...
Click to collapse
Remember the 'you're holding it wrong' defense of Steve Jobs when the iPhone dropped its signal?
I don't need to press, just by holding the phone in a natural way to take a call the signal will drop. And like I said covering only half of the back is sufficient.
That Debaj can't reproduce it, suggest it's not in all Moto G's
Moto G 8GB German, left-handed (in case it makes a difference) and it occurs most often when the signal is at 4 instead of 5 bars to begin with.
DroidLov said:
Hi,
Some users on a Dutch forum reported a loss of signal strength (both Wifi and phone) when the back of the Moto G is covered by your hand. I checked and I can repeat the problem. If I cover the lower half of the back, my carrier signal goes down by two bars. When you cover the upper half, the Wifi signal drops substantially.
To test if this was a real loss of signal instead of an issue with extremely sensitive bar display, I have installed Wifi Analyzer. It shows a drop of 5 - 10 dB on the Wifi signal so its a real issue.
Do others have the same problem or are there some faulty units around?
Click to expand...
Click to collapse
Mine does the same to an extent but not nearly as bad as my old phone. Two bars missing sounds quite serious, though. Have you tried taking the rear cover off and checking to see what it does?
Wifi signal drops 1 bar (from 4 to 3) when covering top of the back. Not a big deal to me
Mobile signal doesn't drop when covering the bottom of the back.
Moto G 8GB, British retail version running US global 4.4.2
EDIT: Holding the phone in the left hand drops the signal by about 5dBm. Holding the phone in the right hand leads to no loss in signal. The only way I can get my Moto G to lose some signal (from 4 bars to 3) is to hold the phone in my left hand AND cover the bottom bezel with the right hand. It drops about 15dBm.
Thanks chowy993, scott_doyland, WabbitKiLR and Debaj for your feedback.
I guess there is something wrong with my Moto as I have an 8-15 dBm drop on the carrier signal just by holding my hand it in the normal 'telephone position' (but not next to my head). I measured it with an app called Network Signal. It drops into the red zone at over a -100 dBm so its a serious problem which will cost me battery life and loss of connectivity in some places .
I tried this with my wifes Moto G and the wifi drops one bar if I put my hand over the back. The mobile signal remains the same. Then I tried it with my Galaxy S3 and got exactly the same result.
I posted a thread about this a short while ago on the 31st December: http://forum.xda-developers.com/showthread.php?t=2592673
I can confirm I have this issue too! I cannot do any video or voice calls over WiFi if I hold my phone in my hand. The connection repeatedly drops until I put the phone down.
As soon as I hold it, I completely lose all WiFi signal (I have full bars at the time), and can also lose all 2G signal too (from full bars to Emergency Calls Only). My only solution was to simply leave the phone on a surface.
Mine is being sent in for a repair tomorrow for this reason. But sadly it appears even if the phone is replaced/repaired, that this is simply a issue with the Moto G in general?!
Never experienced such poor problems like this on a phone before.
I have the exact same problem on my 8 retail UK version I posted about this here http://forum.xda-developers.com/showthread.php?t=2588286
And people were saying its the way I was holding my device. It isn't I can completely make my device lose signal just by being in a call. And cover the the bottom of device. It seems like there is a bad batch and Motorola needs to sort it. I'm on my 3rd device now and its still doing it. Gutted really because its a brilliant device. It seems to be the 8gig version having these problems I got told.
Sent from Motorola G.
XT1033 Dual Sim.
Cannot reproduce the issue at all, neither mobile nor wi-fi drops even with the back fully covered by both my hands. Held it like that for five minutes and no sign of it.
AluKed said:
XT1033 Dual Sim.
Cannot reproduce the issue at all, neither mobile nor wi-fi drops even with the back fully covered by both my hands. Held it like that for five minutes and no sign of it.
Click to expand...
Click to collapse
Count yourself as a lucky then I think I'm going to replace my 8gig for the 16gig.
Sent from Motorola G.
UK 16 gig model and I can get my WiFi to drop by one bar but mobile signal is unchanged no matter how I hold the handset. Bad news for u mate, sorry.
I looked into this problem.
Believe it or not, it seems to be down to the use of spray deoderant.
Most spray on deoderant using aluminium oxide. When it get's on your hands, and you hold the phone, the light metal coating causes a charge differential with the phone's antenna (basically your hand and the phone act as a single film capacitor).
This is different from the issue with the iphone, this was because the metal bezel of the phone actually changed resistivity when held directly with the hand, effectively changing the length, and therefore effectiveness of the iphones antenna.
I suggest washing your hands thoroughly. You can also use a multimeter on your hand, set to milli Ohms to see if you have an unusual resistivity (probably due to aluminium oxide).
Roll on deoderant is another good option.. Or just be smelly of course. I never wash, shower or using any cleaning products and my phone has perfect signal all the time.
mranonymous1 and maccboy2010 can you check if it's identical to my problem: holding the lower end is a drop in carrier signal, upper half of the phone: wifi drop ?
DroidLov said:
mranonymous1 and maccboy2010 can you check if it's identical to my problem: holding the lower end is a drop in carrier signal, upper half of the phone: wifi drop ?
Click to expand...
Click to collapse
I no longer have my phone as it's in for repair. I can tell you though that for the week or so of use that it was awful. Mine was extremely sensitive that a video/voice call over WiFi would instantly end the second I even went near the phone/picked it up.
It was the WiFi dropping that was more of the issue for me than mobile network signal (I struggle to get 2G signal anyway where I live). But I could easily lose all mobile network signal from holding normally too.
Ok, I checked again and the problem only occurs if the signal level is not that good to begin with. It then drops enormously making calls impossible. Handsfree calling in the same circumstances is no problem.
When I am at a place with a strong carrier signal my hand hardly influences the level. So it's sort of a worst case scenario but it explains why others don't notice the drop.
DroidLov said:
mranonymous1 and maccboy2010 can you check if it's identical to my problem: holding the lower end is a drop in carrier signal, upper half of the phone: wifi drop ?
Click to expand...
Click to collapse
Yes mine is the same as yours if I hold a the bottom signal drastically drops.
Sent from Motorola G.
I can confirm covering the bottom drops my signal.
Sent from my XT1032 using xda app-developers app
Also happens with my moto g. Covering the top indeed affects wifi and the bottom affects signal.

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