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Battery cover

As everyone will soon find out, the battery cover is a pain to get open. I spoke to someone with HTC and they said that this is a know issue and it HAS BEEN FIXED, the bad news is that they made 300,000 of them before anyone noticed...
So you have to decide: deal with the battery cover issue, or be an early adopter (I think the choice is quite clear)

The one I opened yesterday at radioshack was no problem to open..stuck my nail in little slot and it opened right up
Sent from my Liberty using XDA App

its also very easy after the initial removal but that first time is a bear.
Sent from my SAMSUNG-SGH-I897 using XDA App

I'm taking the early, hard way. 11AM tomorrow.

I picked one up at Costco and we gave up at the store after about 10 minutes. I took it home and was able to use my health insurance card (slightly thinner and more flexible than a credit card) to pry the door open, but unfortunately I scratched a small part of the body of the phone while trying other methods At least the insurance card was good for something, because it's not good for actually paying for healthcare!
Ah well, I accidentally dropped my Nexus One shortly after I first got it and put a nice sized scratch in it, so I'll live.
I did find that once I got it off the first time, it's a lot easier now. I can pop it off no problem.
First impressions of the phone itself are that it's awesome. It's a lot faster than the N1 and I'm really liking HTC Sense (this is my first Sense phone).

I used a guitar pick on the second one I tried. No scratches You can use your finger after the first time at least.

Picked mine up today at Costco as well, and practically had to use a screwdriver to open the battery door. Tried so hard with a credit card, and my nails first. End result, nicked the aluminum body, and battery door!

What's the fix? If it's a known issue, with a fix, then maybe new battery doors for the first 300,000.

Watching the YouTube videos of early review units, I knew this would be a problem when I picked ny phone up at Costco on Friday.
One reviewer (I can't remember which one) stated it was easier to open the battery compartment by sticking your thumbnail under the volume down portion of the rocker rather than the notch they give you. I had to use a fair amount of force, but got it open without mangling the cover or scratching the case.
So, for the first time, put your thumbnail under the volume rocker - NOT the groove provided. After a couple of battery swaps, it works just fine.

wish I would have known this earlier, but regardless it is a problem that you shouldn't even have to deal with. The sim cover is so flimsy that it folded in half in the store. Battery door/phone got scratched as well. Returned the phone right there in the store.

Use all fingernails and pry under the volume rocker too. Mine popped right open.

Didn't have any trouble with the battery cover. I did end up with a unit that had a crack on the sim/memory card cover when I bought the phone. I ended up taking it back to Radio Shack and they ended up giving me another phone.
There was someone else there at the same time I was that had the same issue with the sim/memory card cover being cracked.
Both of them looked to be cracked in the same spot. He just had them pull a battery cover off another phone.
Psy

PsylockeSmythe said:
Didn't have any trouble with the battery cover. I did end up with a unit that had a crack on the sim/memory card cover when I bought the phone. I ended up taking it back to Radio Shack and they ended up giving me another phone.
There was someone else there at the same time I was that had the same issue with the sim/memory card cover being cracked.
Both of them looked to be cracked in the same spot. He just had them pull a battery cover off another phone.
Psy
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Click to collapse
I'm glad to see it wasn't just me.

It took 3 radio shack employees to open mine up.
Sent from my Desire HD using XDA App

Close Call Today

I dropped my Arrive onto a tile floor. As it slipped out of my hand a quick thought shot through my mind - should have bought the insurance. As pieces went everywhere I reached down to asses the damage.
The pieces were just the battery cover and batter. Since the keyboard was not out during the drop, I was surprised to see the battery cover come off, since I thought it impossible without extending the keyboard.
After putting everything back together and turning on the phone, all was well. Not a scratch or scuff to be found.
Whew!

That's one tough little bugger

tiny17 said:
I dropped my Arrive onto a tile floor. As it slipped out of my hand a quick thought shot through my mind - should have bought the insurance. As pieces went everywhere I reached down to asses the damage.
The pieces were just the battery cover and batter. Since the keyboard was not out during the drop, I was surprised to see the battery cover come off, since I thought it impossible without extending the keyboard.
After putting everything back together and turning on the phone, all was well. Not a scratch or scuff to be found.
Whew!
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Click to collapse
Yeah I've dropped mine twice now (!) which are the only two times I've dropped any of my phones in the last 10 years. I think the aluminum battery cover makes the phone very slippery to hold relative to other phones, and opening the keyboard requires enough force that sometimes the little bugger just gets away from me. I'm contemplating a skinomi carbon-fiber body skin to give it more grip, but I hate doing things like that. My only concession has been a screen protector (which I also never use). I think I just need to be more careful.
-R

That's how I saw my battery for the first time. Dropped it the second day I had it. Decided not to get a screen protector because the screen looked too nice. Face down and not a nick or scratch. Agree, this is one tough phone.

Dont know how you guys avoid scratches on your screens. My screen protector is covered in them! But then again... its probably is more sensitive than the screen.
To access the battery, we need to slide out the keyboard so the part that holds the screen up, uncovers the notch to take the cover off. Obviously it doesnt actually hold the cover in place. Must be purely an aesthetics thing.
Nice to hear they can take a beating though

Just had my close call today a little while ago; it was a two foot drop from my hand in a chair to the tile ground with it landing right on its face. Still a bit paranoid but looks like everything is fine on the exterior, but the cover flew off too. Right now trying to do everything I can think of to make sure the internal components are still in working order, particularly the mic and speakers.

ScottSUmmers said:
Just had my close call today a little while ago; it was a two foot drop from my hand in a chair to the tile ground with it landing right on its face. Still a bit paranoid but looks like everything is fine on the exterior, but the cover flew off too. Right now trying to do everything I can think of to make sure the internal components are still in working order, particularly the mic and speakers.
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Frankly, the most fragile part (as far as impact damage goes) is the screen/casing. So if cosmetically it looks fine, it probably is fine.

Didnt you just see it going in slow motion the whole time? lol Glad you faired well.

I tossed mine off the desk (accidentally -- swept my arm while talking, caught the cord, phone came unplugged)
The slow-mo with the long too-deep-to-be me "nooooooooooooo" followed by the beautifully artsy smash into the wall. Battery cover and battery left their normal homes.
Reassembled, everything's fine. It's like the first scratch in a new car. Sucks, but it'll happen.

The Battery Door saga

So, I've heard people having ridiculous troubles getting their battery doors off, but mine is quite the opposite. It takes only a little pull to get it, and when it is "on" it seems like there is a unintended gap between the door and body of the phone and it doesn't seem to lay flush with the edge of the body. I actually bought another battery door to see if mine just lost its ability to lock but the same annoyances occur.
Has anyone had a similar situation and know a fix? Is there a "right" way to put on the battery door?
Thanks!

Takes 2 people (or 3 hands) just to get my bloody phone cover off, but no issues removing the battery cover. Sure is a pill to get that darn thing back on though.

I believe you are possibly the first one to complain about it coming of that easy. Where did you buy the battery cover from? Ebay? Is it a genuine HTC part?
Try calling HTC, they might send you a replacement one and it will be genuine.

Mine was hard to pull off at first but I think I may have messed it up because now I'm having the same issue. Its quite easy to get off now. Eh well, I'm going to put a case on my phone this week so hopefully it'll hold the door tighter.

Haha, glad its not just me.
Mines been ridiculously loose since the first time I had to remove it.
I have a case mate barely there on now, and its working out great.
Sent from the future...

Mine's not loose, but after reading and watching reviews, I was prepared to do battle with the battery cover if needed. In the end, some people are just brain dead. The battery cover isn't hard to take off, or put back on.
Still has me scratching my head...

They have changed the cover since the first ones came out. If you got your inspire early on the battery cover was a nightmare and usually got destroyed trying to take it off. HTC is actually sending out free replacement battery covers because the first covers were so bad.
Sent from Uranus using my HTC Inspire 4G!

Some of them are great, and some are just horrible. We actually broke one at work trying to get the door off so we could install the battery for a customer. However; mine works great, pops right off whenever I need it to, without a hassle.

[Q] Soaked in Water

So already pushed in the pool with my brand new infuse... Hopefully all of the tricks in the book will work, but any other advice?

I have had luck with pulling all removable pieces and laying it on the dash of my car for a few hours. Keep in mind not to put it in direct sunlight. I used a newspaper to cover it. You just want the heat factor to evaporate any moisture. Hope this helps.
P.S. You have the phone I want.
Sent from my Inspire 4G using XDA App

pull battery and if you can dis assemble the phone (it's pretty strait forward, 6 screws then you prey the back off, it's a tight fit but you wont break it)
put parts in a bag of rice.

Right now I've got it in a bag of rice and without the battery/back cover but I left the screws on. I'm gonna leave it there for a day or so and then try tomorrow. I'll just pop the SIM in my iPhone. Wow going back to the 3GS is a super big drag. The screen is horrendous.

halfnelson117 said:
Right now I've got it in a bag of rice and without the battery/back cover but I left the screws on. I'm gonna leave it there for a day or so and then try tomorrow. I'll just pop the SIM in my iPhone. Wow going back to the 3GS is a super big drag. The screen is horrendous.
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Click to collapse
yeah vga resolution is pretty bad, plus it is soo small.
the disassembly is really optional, but is preferable if you are comfortable with it.

Yea thanks again for the help

You get a container filled it with rice and put the Infuse inside like in the middle cover it fully. May sound funny but this thing works. Rice actually suck all the water on any devices. This happen to my iPod twice. I left it inside my pant and wash it in the washing machine, I did this and it fix it twice. No kidding. Live it there for 1day, long wait
Sent from my SAMSUNG-SGH-I997 using XDA Premium App

The phone is fine now, except it has water trapped inside of both camera lenses. Is there a fix for this?

i would imagine you need to disassemble the phone. im sure the water is under the protective lens and the sensors are fine.

[Q] Loose Battery Cover?

My battery cover is a little loose all of a sudden. at the bottom it now moves a little. When I squeeze (lightly, normal use amount) the phone at the bottom kinda clicks. Anyone else have this issue?

Yes. I called HTC and they're replacing it. But for now what you can do is put paper inside the case
Sent from my HTC Sensation 4G using XDA App

Yeah, several other people reported this problem on a Dutch forum. People should not open the backcover unless they really have to. After opening the cover a few times the cover is getting loose and starts to crack when you press it.

okay so I have the same problem, should I be worried or is it just the case with all sensation handsets ?

Take the cover off and press the battery. I think that's what it is...or maybe both.
Sent from my HTC Sensation 4G using XDA Premium App

secano said:
Take the cover off and press the battery. I think that's what it is...or maybe both.
Sent from my HTC Sensation 4G using XDA Premium App
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Click to collapse
I don't think that's it, the battery is fitted normally, and I've just tested it with battery removed, it does the same thing, I should mention that it isn't really that obvious, but it's an annoyance nonetheless, such an expensive phone to have a glitch like that.

can anybody confirm that it does loosen after some time of usage, I mean did it came like that out of the box or was it getting loose with time?

I just noticed this on mine this morning , will steal a new cover soon

****ttttt let me check mine lol

...same here, at the right bottom corner!!!!
...and I agree, tooooo expensive phone for such a glitch!

Spekko said:
I just noticed this on mine this morning , will steal a new cover soon
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I went to a tmobile store to see if they'll let me switch. The rep told me thy they can't switch cuz its an htc problem. Then he got curious and pulled out his sensation to see if his had it...
He looked so sad lol I just got off the phone with htc and my replacement cover is shipping soon and if the second one is defective then I have to send in my whole phone so they can check it out. You guys should call htc I'd you already haven't

I fixed mine by adding some paper to the back.
http://forum.xda-developers.com/showthread.php?t=1215096

Hey first post here! Signed up just to have my say on this issue, just as i did with the android central forum.
Also posted this on the android central forums...
Got the creaking here also, definitely a design flaw. Being obsessive with my devices i couldnt live with it!
I do not recommend putting paper in the cover to fill the gap, as this is just expanding the cover further making it even MORE loose when the paper is not in there. Also i wouldn't recommend it because the paper pushes the back cover out a little more, you may loose a connection for the ground. Which is the little metal springy thing, half way up the right hand side. Obviously its not a good idea to 'push' the cover further away from this ground spot. I have heard that people have had issues with screen responsiveness due to a static build up from not grounding properly.
What i did to fix this problem was a bit of a kitbash of sorts.
Mine was creaking on the bottom right area, like most. The problem is there is too much play between the little black catches on the battery cover and the latch on the handset. Instead of filling up the gap between the phone and the cover (Ala paper, card in the cover) I closed it!
What you need to do is get some very thin plastic film. Like that on kids toy packaging etc. Not the thicker stuff though. This stuff would be under 1mm thick. It came as a viewing window in the box my new wallet came in. So you can sorta imagine what im talking about.
I cut a piece about 10mm long and as wide as one of the two little black catches. I applied a VERY thin coat of super glue to one end of the film. Just enough to cover the area under the catch. Then i carefully placed the film with the superglue on it under the catch, and then quickly applied some pressure to it with some tweezers. Then i carefully cut the excess off with a pair of finely tipped nail scissors.
The result is that it now PULLS the screen/phone INTO the cover more by making the little black catch thicker. Not the opposite (paper method), which pushes the cover out, creating a further problem of adding more paper under the cover over time as the cover expands/loosens to compensate. Not to mention a possible grounding loss and resulting damage.
Hope this helps some people that have had multiple replacements or could not be bothered replacing for such a cosmetic issue. (Like me). It definitely works, just got to get your surgeon on and be accurate with your placement of the film.
Apply this to what ever side creaks the most, and bam its gone. Nice. Solid phone... again.
If anyone wants more specific details etc, im all ears.
Regards,
Matt.

MrSoulSOng A video explaining this fix would be appreciated ^_^ cuz I didnt buy my phone from here and I still gotta wait for about a month to send it to the shop to fix or get a replacement

...just an update...after buying new back cover from no1tech (that was month and a half ago...) there's no loose spots, no creacking...!
Very satisfied now I am. Finally phone feels and looks like it should be - beast in compact housing!

I have the very same problem too. VERY annoying

well I had the same problem however what i did was that on the back cover inside of it I put some black electric tape on to the sides that creak (next to the sides and the clips) and when I put the cover back on there was no creaking at all. figured it wont interfere with the single because people put cases on the back all the time plus its electric tape meaning it'll prevent from short circuits and I don't think there should be any overheating issue as its a very small quantity.