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[Q] Triumph suddenly dead!

A few hours ago my girlfriend was just looking at her Triumph (was watching for messages so she wasn't actually doing anything on it) when the screen turned off. Now it wont turn back on. Have tried the power button, turning on the bootloader, and removing the battery for 5 minutes. No matter what we can't get the phone to turn back on. Any ideas on what has just happened? The phone is rooted with gingerbreak with titanium backup installed. That's it. We got the phone at Best Buy and this is our second phone. We're probably past our 30 days so this kind of bugs me! Any idea what we can do from here? Any other tricks to try?

As a quick update, Best Buy tells me that an Exchange counts as an original transaction. So I'm only 17 days into my "new" transaction. I can't believe neither of these Triumphs have lasted more than three weeks :\

Did you have it connected to the charger while using it? I have noticed it gets very hot even without the charger being plugged in. It may have over heated. Just a thought. Good luck. Let us know what happens.
Sent from my MOTWX435KT using XDA App

No, the charger wasn't connected at the time. It was just sitting there with the screen on. The Significant Other wonder why it wouldn't turn off so she hit the power button and it didn't do anything. Finally the screen just went black but the backlight was still obviously on so she pulled the battery and put it back in. From there, she pushed the power button and the virgin mobile logo came on and nothing else. She had to remove the battery again. She put the battery back in once more and was able to get the Virgin mobile logo one more time. It froze after the logo and she pulled the battery one more time. After that the phone refused to turn on at all. When connected to the charger it doesn't do anything. Still completely lights out on the phone.

Man that sucks. I hope your able to find a fix.
Sent from my MOTWX435KT using XDA App

Same thing happened to me the other day. I let my Triumph lose all its battery to charge it back up 100% (performing a full battery charge cycle), and it will no longer turn on. even when I have it plugged in the red light indicator will not light up most of the time.
Funny thing is, this is also my second exchange from best buy and luckily im still within 30 days and i have a replacement plan. I really suggest getting the replacement plan (its $30, good for a $300 phone), because unlike best buys other mobile protection plans, you dont pay monthly, you're covered for 2 years, and if you get tired of getting the same phone, they will give you a $300 store credit card.

You know my phone did something similar, my phone died and when i went to plug up the charger i got nothing. I think there might be something wrong with the charging ports on these phones, try wiggling the charger while its plugged in, thats what i did and it finally took a charge

carter6739 said:
You know my phone did something similar, my phone died and when i went to plug up the charger i got nothing. I think there might be something wrong with the charging ports on these phones, try wiggling the charger while its plugged in, thats what i did and it finally took a charge
Click to expand...
Click to collapse
upon closer inspection of the charging port, i noticed the female micro usb port was actually pushed further inside, thus preventing most chargers to work. I found a rocketfish charging adapter from best buy that seems to work perfect while my other cable didnt work at all.

As an update, we went back to best buy and sure enough they count the exchange as a new transaction, so I was only 17 days into my second transaction. They exchanged me another phone on the spot and so now we're on the third triumph. GPS checked out ok and the MEID was the correct length. The screen is the worst of the 3 (some pretty bad backlight bleed out onto the screen itself from the sides). I was picky about it but the gf isn't since you can't even see it unless the screen is completely black. So we'll see how this one holds out!
My guess is as was assumed, the battery wasn't getting charged. When the battery was removed for 30 minutes or more we were able to get the logo to show up and nothing more. My guess was the charger wasn't making contact anymore. We wouldn't want to keep a phone like that anyways but it seems like this might be a problem for these phones.

Every once in awhile mine will not power back on. It happened to me a couple of times shortly after I bought the phone.
I tried pulling the battery a couple of times and powering back up, no go.
What worked... remove battery, press power button for a couple of secs, replace battery, power back up. Has worked every time... so far.
My guess is need to drain some capacitors or that I had invoked part of boot recovery sequence without finishing?

mr2011 said:
upon closer inspection of the charging port, i noticed the female micro usb port was actually pushed further inside, thus preventing most chargers to work. I found a rocketfish charging adapter from best buy that seems to work perfect while my other cable didnt work at all.
Click to expand...
Click to collapse
Have you noticed the "I just broke my Triumph's Screen"- post? We'll If you saw my cracked Triumph, well that's another issue that I just discovered. The battery drained all the way and now it will not take a charge anymore. This is the exact same problem OP is having. Regarding this issue I will open up my phone sooner or later when I get a new one and take pics. I don't mind seeing wth is in there, maybe everything's held up by Elmer's glue lol. I'll make sure to let everyone know hopefully I'll do this within a couple days.

It seems like dead
If Motorola and VMUSA are not serious about resolving issues for Triumph then this phone will be dead anyways - customers won't be buying those. The number of returns are far more than new purchase. It seems like Motorola stopped manufacturing these.
So this phone will either get Ice Cream Sandwich update or it is end of life for this phone.

[Q] Nexus 5 suddenly shut down and doesn't start again

So i've had my Nexus 5 since Christmas 2013 and it used to work very well.
Today, about half an hour after i took it out of the charger i realized that it had shut itself down, so i tried to start it again without any success. My phone was stable and had an uptime of 1 week before this, so i was very surprised that it was off. It hasn't suddenly shutdown or rebooted like this before.
I tried to turn it on with holding down the volume keys too, but without any success.
My Qi charger beeps like usual when i put it on so the battery is working atleast, what could've possibly have happened? Broken eMMC? Motherboard shortage? i have absolutely no idea. The USB hasn't worked for a while, but i have been using wireless adb and qi charging instead.
It has currently been on the charger for an hour now and still not starting when holding down power+both volume buttons. The phone is totally dead, no google logo from the bootloader or anything.
The only recent thing i did before it shutdown was installing the bitcoin wallet for coinbase app and the bitcoin checker app, but that shouldn't be able to break my phone.
It is rooted and was running 5.0.0 with hybrid kernel and multirom if that helps.
Any ideas?

Call yourself and see if it rings. Could be the flex cable is bad. If it's giving you the charging sound it indicates the phone is on.

theesotericone said:
Call yourself and see if it rings. Could be the flex cable is bad. If it's giving you the charging sound it indicates the phone is on.
Click to expand...
Click to collapse
I have actually changed the flex cable once a few months ago.
I also have a PIN for my simcard on my phone everytime it starts so that wouldn't work to call it, but it should still vibrate when you turn on the phone which it doesn't.

My N5 did same thing while browsing web. It was under warranty, so I sent it for repair and motherboard was replaced.

vesu said:
My N5 did same thing while browsing web. It was under warranty, so I sent it for repair and motherboard was replaced.
Click to expand...
Click to collapse
Can't do that since i bought it in the US and live in sweden.
Costs 100$ more here and it wasn't release here until march so didn't have a choice back then.
A motherboard replacement seems to cost almost as much as the phone itself though.

Funeral Time?

Recently my phone began to seem like it was discharging oddly and I noticed it was shutting of when the battery indicator still read around 20% so I calibrated the battery. I cant think of any reason there would be a direct relation between battery calibration and power sharing but coincidently after doing so evrytime I plugged in my charger (Samsung OEM, nothing generic) the phone initially indicated it recognized the charger with a chime and a halo ring above the home button but almost immediately charging stops and the phone gave a warning about power sharing indicating that the phone must be charged above 20%. To clarify, I've never used the power sharing feature and didn't even know about it till this issue arose. From this time on I could only charge the phone after I shut it down completely, simulated a battery removal and then inserted my charger afterwards while the phone remained off. Each of those times I've initiated those steps while some small amount of charge remained. Most recently the phone discharged completely and I cant get the phone to recognize any type of charger or USB. Lastly I began to noticed that thd phone continually mis recognized it's charger as USB and would indicated that USB had been removed even while the charger was still plugged into the wall and connected to the phone. I mention this because this says to me that there might be something which can be corrected which was corrupted or misconfiguration which could cause the phone to recognize the charger as USB. It might ve too late now that I cant get it to charge by a y conventional means though. So what do you think. Is it time to lay my Note 5 to rest already? I hope not. Unfortunately my warranty is void due to root so there won't be any exchanging. Thank God for insurance though right. If I can avoid the $175 for replacement I would love to though. Thanks in advance for your time anyone.

3ncrypt3d said:
Recently my phone began to seem like it was discharging oddly and I noticed it was shutting of when the battery indicator still read around 20% so I calibrated the battery. I cant think of any reason there would be a direct relation between battery calibration and power sharing but coincidently after doing so evrytime I plugged in my charger (Samsung OEM, nothing generic) the phone initially indicated it recognized the charger with a chime and a halo ring above the home button but almost immediately charging stops and the phone gave a warning about power sharing indicating that the phone must be charged above 20%. To clarify, I've never used the power sharing feature and didn't even know about it till this issue arose. From this time on I could only charge the phone after I shut it down completely, simulated a battery removal and then inserted my charger afterwards while the phone remained off. Each of those times I've initiated those steps while some small amount of charge remained. Most recently the phone discharged completely and I cant get the phone to recognize any type of charger or USB. Lastly I began to noticed that thd phone continually mis recognized it's charger as USB and would indicated that USB had been removed even while the charger was still plugged into the wall and connected to the phone. I mention this because this says to me that there might be something which can be corrected which was corrupted or misconfiguration which could cause the phone to recognize the charger as USB. It might ve too late now that I cant get it to charge by a y conventional means though. So what do you think. Is it time to lay my Note 5 to rest already? I hope not. Unfortunately my warranty is void due to root so there won't be any exchanging. Thank God for insurance though right. If I can avoid the $175 for replacement I would love to though. Thanks in advance for your time anyone.
Click to expand...
Click to collapse
Your only choice is the 175, no way to get out of it....see if battery was removable could just buy a new one to see if its just the battery. I know one of my friend was having issue similar on the note 4 but a brand new battery fixed that.
Now instead of manufacturing warrantee, do tmobile warrantee. It should NOT be 175 for a replacement. You call them tell them the issue because I assume you have jump? Try the phone first...a replacement should come in 2 days. When I replaced my note 4 all I paid was 5 bucks.

Do warranty through t-mobile, they won't check for root

Check that there isn't any trash /pocket lint in the charger port.
Like with a flashlight

I am having the same issue, from everything I have read, a hard reset should fix it. I'm hesitant to do one because of the lack of an SD card. I have my cloud disabled because I don't want it, but I don't want to lose texts and pics I have saved.

I'd be tempted to odin to stock + factory reset.

As said, go thru tmobile. Just call them and tell them what it's doing. If it's a hardware issue I would have no problem doing a warranty exchange and in my previous dealings with tmobile, they don't care about the phone being knox tripped. My first note 5 I got back in November would get warm on longer calls and just shut off, I exchanged it with no questions asked.

Dude you pay 5 bucks on next bill and they'll overnight you a phone if u call now. They don't care honestly about root and your phone will be sorted as needing storage completely replaced anyway. I dropped my rooted Knox tripped phone new years eve. Screen died instantly. Yes they can detect if they were trying , even with screen dead, but they won't. I got my replacement today. Also if worse comes to worse and your worried about being told it's not covered when u mail back , the insurance warranty replacement is 50 or 75, I think 50. At first I thought also that I'm better off making the phone disappear, several friends at tmobile store advised me not to worry.
Edit: after reading again ,honestly I'm not sure which method mine was replaced with lol, I think maybe it did use the insurance. I just remember an option for more money as well, this option i was just asked to be sure no water damage and or signs of physical damage.
Sent from my SM-N920T using Tapatalk

Help with galaxy s7

I posted this on the tmobile site but can't seem to get an answer. I have no idea what to do.
So I've had my phone on for at least 7 days. A notification from Samsung's plus app told me to reboot it because blah blah it helps or something.
So I turned it off.
Now it wont turn back on. Tired holding power plus volume down. Tried booting into recovery. Don't have a Windows PC irght now to plug into and try things , but will install windows on a mac via bootcamp.
When I plug it into any charger. Nothing.
When I set it atop a wireless charger. The wireless charger detects it, meaning it lights up. But the phone itself doesn't give any LED notification.
Phone gets warm while on wireless charging pad also. So it may be charging.
What is going on? Any advice?

Plug it into a charger, hold the vol down and power button for like 30 seconds then the screen should turn on saying its charging, then just power it it on.

Nothing. It gets warm when charging. But nothing.
Am I pressing it wrong maybe?

Strange that usually worked for me when i couldn't turn on my phone normally, can you get into download mode? Vol up + home + power.

Well this sucks i can't turn my phone on now, the battery was depleting somewhat rapidly so i rebooted the phone, once it got to the unlock screen it froze. Now no matter what i try i can't get it to turn on.

Today it managed to start charging, but when I turn it on when it's charging the screen freezes into a garbled mess, without charging it manages to boot.

peachpuff said:
Today it managed to start charging, but when I turn it on when it's charging the screen freezes into a garbled mess, without charging it manages to boot.
Click to expand...
Click to collapse
Same charging from PC?
Tried a different cable?
I have a Lumia 535 that messes up touch if I use my Sammy charger, same if I use my Raspberry Pi charger on my Windows tablet, the touch screen goes mental
Try a different charger / USB lead

I used various cables/chargers so that wasn't it. I went to a Samsung repair center and they suggested that... I have too many apps installed and that's causing the issue? Oooooook, granted this was just a rep and not someone doing the actual repairs.
Again my battery was low and I decided to reboot it and I can't start it again, very strange. If I get it working again it seems easy to duplicate if I goto Samsung again.
Called my credit card company and they have extended warranty on all purchases so i'm safe, the samsung store suggested to bring it in if happens again and they'll extend my warranty 3 months too.

peachpuff said:
I used various cables/chargers so that wasn't it. I went to a Samsung repair center and they suggested that... I have too many apps installed and that's causing the issue? Oooooook, granted this was just a rep and not someone doing the actual repairs.
Again my battery was low and I decided to reboot it and I can't start it again, very strange. If I get it working again it seems easy to duplicate if I goto Samsung again.
Called my credit card company and they have extended warranty on all purchases so i'm safe, the samsung store suggested to bring it in if happens again and they'll extend my warranty 3 months too.
Click to expand...
Click to collapse
Too many apps installed... how do these guys get the job in the first place, even as a rep?
It does sound hardware related, I'd probably use your 3 months ext warranty before it expires and the S7 finally commits suicide

Don't think knowledge is a requirement for these types of jobs, phone died again after a reboot and I can't start it anymore, going to the repair center after work.

It would seem not
Hopefully you get someone with at least some knowledge to help this time, likely you'll be needing a new motherboard / phone, unless it's something a bit less drastic like a dodge USB port

I thought it would be the usb port too but i tried using my wireless charger and the light on the charger was on meaning it was charging but it still wouldn't power up, i had it plugged in the whole day today and its completely dead.
Anyway it seems samsung warranty goes by build date + 1 year + 3 months leeway, unless you give them a receipt and then its just one year, so mine was built in feb 2016 so it has warranty till the end of may without a receipt.

Ah well, I suppose at least you get a new phone / board out of it, even thought it's a PITA RMAing your phone
Mine was manufactured 2016.08.16, just two weeks before I got it, so I guess that means November this year without a receipt, but pretty sure I still have the receipt anyway

They replaced the board and all is well now, first time any of my phones failed like this, and it had to be the pricey one.

They did it there and then for you? Was expecting a few days at least, nice job
Yea I've not had any failed phones to date either, hopefully not this one either

I dropped it off at 4 yesterday and it was ready by 7, i was a bit surprised by the speed too, seems they got all the parts in stock.

Can't complain about that service, makes you wonder if they have them in stock and can replace them in such a short time for a reason though... hope it's not a common fault

USB port fault?

Hi guys.
I have a weird problem. A couple of days back I plugged my 711 in to charge, then a minute later it started beeping and had a notification telling me there was something wrong with the USB port. I cleaned some fluff out with a toothpick and all was fine. Then, yesterday, it decided that it thinks the headphones are constantly connected, meaning I can't play audio from the phone, I can't take a phone call without being on speaker, if I connect the charger the charge light will come on, but the battery icon and level won't change, etc. Plugging the headphones, or adapter, or charger in won't make a difference, nor will a reboot or power of for a while. I've done a factory reset, uninstalled loads of programs and updates, but as soon as it rebooted the headphone icon was there and the problem has stayed. I thought it was a hardware fault, until just now, when I rebooted with the charger still attached, then the headphone icon was missing and the charge icon working, until I unplugged the charger and it reverted back!
Now I'm thinking it's a software issue. I don't wanna send back to HTC for repair and wait 2 weeks.
Anyone had a similar issue, or any idea what might be causing it?!
Thanks in advance x

Are you within return window?
Sent from my HTC U11 using XDA-Developers Legacy app

Yep, by 4 days ?
Edit: Sorry, I meant no by 4 days

guiltyundertaker said:
Yep, by 4 days ?
Edit: Sorry, I meant no by 4 days
Click to expand...
Click to collapse
Just get it fixed by HTC. Should be covered under warranty.
Sent from my HTC U11 using XDA-Developers Legacy app

Just a quick update. I sent the phone back, waited 2 weeks for its return, one month later the same fault developed, the phone was sent to Poland and I waited 3 weeks for its return, within 2 days I started having problems and HTC sent me a new charger and headset, then it died again on me last week, it's now at the repair centre again and I'm waiting for a replacement. I've been loyal to HTC for about 8 years now, but their customer service is appalling and this is probably the last phone of theirs I'll have.

Exactly the same problem with my U11 :
They changed the USB PORT and I have no problem since 10 days.

Now I have the same problem in my U11. From august to now it work very fine. My model also warms up near the usb port. When I connect charger, the phone look's like it's charging, but after while it's stop. I'm worry about data in my model :|

I have the same problem now.. Too bad I bought my u11 on grey market and HTC doesn't have service center here in the Philippines...

same isues here!

Mine just started the Pop up USB problem. This this I should go back to Apple.

Ditto. Started after about 10-11 months of usage. I ended up buying a new phone rather than dealing with sending it in for repair.

Check the usb port for dirt and debris. This is the most common issue with htc usb ports. Clean the port with a small pin and be careful to not damage the port.
If the phone gets hot it might stop charging to prevent overheating. The temperature cut off seems to be condition dependent. If the battery is old and abused it will cut out earlier. If the battery is brand new you might get upwards of 56c before the phone shuts down.
If the phone shuts down while reading or writing to the internal memory you stand the risk of corrupting and having to flash a stock firmware to get the phone running again, it happened to me about 5 days ago. Temperature at cut out was 47c while watching youtube. Lost 10gb of data.

The usb port problem started with me a month a go
I found if i charged my phone with a regular or IQ chargers its ok !
but if i used quick or smart charging i got this problem.

My phone do not react to charger and usb headphones when android is on. If i switch off phone, I may start charge and may plyg phone and then if I switch phone on, charging will continue and phones will work, but until next replug.
Running latest OTA update.

Had Same Issue!!!!
Fixed when i noticed from micro end , something somehow got in micro usb cable, not phone. It was driving me nuts....Check your micro ends not dirty. Was my problem, hopefully yours too.

I've have had USB port problems in many HTC's (the HD2 which I killed it trying to fix this :crying:, the ONE and now the U11, the Amaze didn't lasted long enough to have it) I don't know how is it with other brands but even if HTC does not go down this was the last phone I bought from them...