[Q] Dialer killing battery - Nexus S Q&A, Help & Troubleshooting

So it seems that the Dialer on my Nexus S is killing my battery. I noticed over a last few days that it will be at 40% or more of battery usage. It seems it keeps the phone awake. Anyone had this happen?

no one out there has noticed an unusual Dialer activity causing the phone to be awake?

Stock or custom rom?
Sent from my Nexus S using XDA App

i just looked at my phone and the Dialer is at 40%, then Display at 16%. I'm on 2.3.2 stock.

2% here for me, right at the bottom of the list.

Stock 2.3.2
It's very intermitent. It's fine today. I bet it'll be back up after another restart.

Dialer was at 17% here about two hours ago, restarted and it's calmed down. This has happened about three days in a row. Hard to replicate though
CPU Total: 4m 45s
CPU Foreground: 18s
Keep Awake: 1h 6m 12s
Trying to figure out what the trigger for this is. Do you have a bluetooth that you make phone calls with by chance?

Have you by chance tried clearing the data of the dialer in applications settings > dialer?
Sent from my Nexus S using XDA App

c_licious said:
Have you by chance tried clearing the data of the dialer in applications settings > dialer?
Sent from my Nexus S using XDA App
Click to expand...
Click to collapse
I haven't but last night I let my battery drain dead. So far today Dialer is at 2%. There is some sort of trigger that makes it stick, just gotta figure out what that trigger is.

Nope. I do not use a BT headset. Mine did it today again. Went into "all apps" and force stopped dialer storage. Phone lost signal for about 30 seconds, then came back. No change in activity since then, as in it stopped running.

Has anyone in this thread having the problem by chance turned on the Internet Calling SIP accounts. I just realized that the Dialer seems to be keeping the Wifi active. I did set up my SIP Gizmo5 account and turned on allow to "receive incoming calls (reduces battery life)." I'm thinking this may be what's causing it.

I got this Dialer issue as well last night. This has been couple of times. But, I did not know what might the root cause until recently. Well, still don't know, but I might know "when" it can happen. At least I noticed this several times.
Dialer is awake when I set my phone to use WiFi ... AND ... WiFi sleep policy = NEVER.
So, when my phone is turned off, the WiFi is still active.
Then the Dialer is also awake for some reason.
If I use 3G, this has never happened.
I am using stock ROM 2.3.2, not-rooted.
Is there any app that can "monitor" and find out why the Dialer is awake?
Or, is there any app that can do background logging? Logging Android activity while device is OFF.

Have you set up internet phone? SIP phone under call settings?
Sent from my Nexus S using XDA App

No, I don't set that.
I just re-checked:
Internet Call Settings:
Accounts -> Receive Incoming Calls [ ] (unchecked)
Nothing under SIP Accounts
Use Internet Calling
(*) Only for Internet Calls
Should I change "Ask for each call" ?
derfasaurus said:
Have you set up internet phone? SIP phone under call settings?
Sent from my Nexus S using XDA App
Click to expand...
Click to collapse

I don't think that will matter. I turned off my SIP calling, don't know if it will solve my issue. Was hoping yours was the same.
I shall continue to monitor.
gogol said:
No, I don't set that.
I just re-checked:
Internet Call Settings:
Accounts -> Receive Incoming Calls [ ] (unchecked)
Nothing under SIP Accounts
Use Internet Calling
(*) Only for Internet Calls
Should I change "Ask for each call" ?
Click to expand...
Click to collapse
Sent from my Nexus S using XDA App

I have posted in Android Software Development:
http://forum.xda-developers.com/showthread.php?t=935772
In case a brilliant Android developer will take that as a challenge.
I think, this kind of tool is very useful for issue like this.

Found a good tool for background logging:
http://www.androidpit.com/en/android/market/apps/app/com.nolanlawson.logcat/CatLog-Logcat-Reader
It can record while the device is sleeping.
Let see if I can find something.
gogol said:
I have posted in Android Software Development:
http://forum.xda-developers.com/showthread.php?t=935772
In case a brilliant Android developer will take that as a challenge.
I think, this kind of tool is very useful for issue like this.
Click to expand...
Click to collapse

My buddy with a Nexus S just reported the same issue. Dialer taking 12%, no SIP installed. Wifi Sleep Policy to be off when the screen is off. Hasn't made a phone call in two days according to him. I'm running out of ideas. Mine hasn't kicked in the past two or three days, I'll keep an eye out still.

In case anyone hasn't seen my post on this:
http://forum.xda-developers.com/showpost.php?p=10801621&postcount=1
Since I don't have a SIM in (and the phone is in airplane mode all day, every day), I'm thinking it has something to do with SIP calling as I have a Gizmo account set up, set to receive incoming calls. Also, the turn over silence thing didn't help me at all.

booyakasha said:
In case anyone hasn't seen my post on this:
http://forum.xda-developers.com/showpost.php?p=10801621&postcount=1
Since I don't have a SIM in (and the phone is in airplane mode all day, every day), I'm thinking it has something to do with SIP calling as I have a Gizmo account set up, set to receive incoming calls. Also, the turn over silence thing didn't help me at all.
Click to expand...
Click to collapse
I still have never seen the "turn over for silence" option. I think it's specific to CM7 or other custom roms, it's not on the stock rom unless I'm missing something.

Related

Mute everything but the ringtone at night?

For some reason my wife doesn't like my headboard buzzing & chiming all night long whenever I receive an E-mail. As I only have a cell & no land line I need my phone to ring during the night if I get a call, but want to mute everything else. For now I disabled E-mail notifications, but that's a pain to turn on and off ever morning/night.
On my old Windows Mobile AT&T Fuze I just set Active Sync to only sync during the daytime, so that effectively muted it at night.
Anybody have any thoughts?
I've got a new AT&T Samsung Captivate freshly rooted, although i'd imagine this is more of a generic Android question.
I had the exact same issue and my solution was to use Timeriffic and APNDroid to automatically turn off my data connection at night and turn it back on in the morning. Those are both free apps and they're both in the market. Just note the funky spelling on Timeriffic.
HTH,
Billy
Sent from my Nexus One using XDA App
Sound Manager in the market will allow you to turn off email notifications and leave the ringer on for phone calls.
Try AudioManager as well.
JeepFreak said:
I had the exact same issue and my solution was to use Timeriffic and APNDroid to automatically turn off my data connection at night and turn it back on in the morning. Those are both free apps and they're both in the market. Just note the funky spelling on Timeriffic.
HTH,
Billy
Sent from my Nexus One using XDA App
Click to expand...
Click to collapse
Thank you very much for using AND suggesting Timeriffic. If you have any feedback we are listening. Thanks again.
On my Captivate I'm using "Good Night!". Mine is set so that only phone calls come thru and nothing else notifies audibly. You can pick the hours and even say what numbers you want to come through.

Google Talk - Delayed Incoming Notifications

Hey guys,
Tried searching for this, but nada.
Anyone else having issues with your phone being idle but powered on ans upon bringing on the screen you receive a google talk notification that's old? Is been happening to me lately, and I can't tell if it's the phone or the fact that my desktop version is intercepting the message and preventing the phone notification.
I'm tempted to no longer use the desktop built in gmail version, but I wanted to see if others are having similar issues.
Thanks in advance!
Sent from my HTC One X using xda premium
Can't guarantee this, but I have a feeling it may have something to do with the phone letting the Google talk process close when the phone is in it's sleep state. I've noted that I keep having to re sign in to gtalk when I wake up my phone and suspect that it is an issue with the horrible multitasking that HTC has bundled into sense 4.0.
I assume both of you also get delayed notifications with push email using the native Gmail app? I also frequently get logged out of Google Talk when I put the phone in standby mode. When I am logged out of Google Talk, my push emails are delayed in the Gmail app until I log back into Google Talk.
So it seems to be some problem of getting disconnected from google services when the phone is asleep.
I don't think i've been getting delayed notifications, but I do notice that my chat gets out of order a lot. My replies will be above whoever is talking to me no matter what order each was sent in.
Almost every phone that comes out gets a google talk going eventually so there is lots out there, but each phone has it's own issues. Here is a thread that was pretty good from the Galaxy Nexus Forums.
http://forum.xda-developers.com/showthread.php?t=1400367
With the HOX I have had issues with Google Talk not working great when the wifi is dropping, so this might be part of the wifi issue that pretty much everybody is having with this phone. The wifi stays connected but seems to go to sleep so your phone only gets the notification once it is woken up. Try turning off the wifi and seeing if you have the same problem.
As for Google Talk, there are some oddities that go along with using it on multiple devices. Here is some stuff I figured out playing around with it on multiple devices and computers at the same time. (I posted this in the GN forums as well)
"Google Talk is my main means of communication it seems so I have played with it a lot. Here are my observations.
1. To keep it "up" all the time in the Talk App hit the menu button (three dots now) >settings>uncheck automatic away status. Also make sure your phone has automatic syncing turned on for your gmail account: Setting>Accounts and Sync>ON (for your chat gmail address anyway). Additionally make sure your mobile data is turned on if you are ever off wifi: Settings>More>Mobile networks>Data Enabled (checked to turn on)
2. You can have up to 6 devices linked to your talk account at once, after that they just stop working.
3. When you receive a IM it appears on both your phone and your gmail account. If you start typing on the gmail account (or G+) it hijacks the whole session and you phone no longer gets the notifications, but the conversation still shows up on the chat window on the phone. When you are done with the IM session make sure you close the window on gmail (or G+) and send one last message from your phone or tablet to take the session back over, if you don't your phone will not receive future chat notifications. You can also just log out of your gmail/G+ session and it will automatically return everything to your phone/tablet but who ever does that?
4. To figure out how it all worked and tinker with it I use both of my gmail accounts and chat back and forth with them. You can do it from separate browsers or just open an incognito window in Chrome and log into your other gmail account. I would recommend this so you can see all of this stuff in practice.
Good Luck, hope this helps"
Gtalk and gmail delays
Hi all,
I have performed tests and discovered that if i disable WiFI and only use the phone's data connection "4g" or LTE that i receive all my messages with no problem even when the phone locks/goes to sleep. However if i leave wifi turned on, within 5-10 seconds i stop receiving them and will only receive them when i wake up the phone/unlock or wait for the delay which can be anywhere from 5-15 mins.
Trying to figure out a way to by pass this, but can't seem to figure it out. I don't want to keep my wifi off when i'm at work or home so i don't use data as i have 3GB and not unlimited so it kind of sucks that i have to keep wifi off for now. Any thoughts/ideas would be great, thanks.
k0sun7eash3d said:
Can't guarantee this, but I have a feeling it may have something to do with the phone letting the Google talk process close when the phone is in it's sleep state. I've noted that I keep having to re sign in to gtalk when I wake up my phone and suspect that it is an issue with the horrible multitasking that HTC has bundled into sense 4.0.
Click to expand...
Click to collapse
This. I have issues with timely/accurate reception of notifications from GV. I only use my account for voicemail, but typically I only get voicemail notifications if I open the actual application (which I do because my gmail account receives an email notification now, as well). Sometimes I notice GV as a running task, but often times not, so to me it seems that (possibly) multitasking or some other form of process management in ICS or Sense is not prioritizing the GV process and it's associated actions. I dont mind the aggressive multitasking, but it would be nice to have the option of protecting some processes, such as GV.
I removed google + app completely with titanium backup, and the problem is gone., I get the messages immediately
Push Notifications Fixer can fix it
xda http://forum.xda-developers.com/showthread.php?t=2142503
play store https://play.google.com/store/apps/details?id=com.andqlimax.pushfixer
I'm running the latest Viper, I've never had an issue receiving or sending msgs. The only time the phone won't alert me is if I am actively typing in the browser window.
I'll note though that I never have wifi on, it's always on the mobile network.
andQlimax said:
Push Notifications Fixer can fix it
xda http://forum.xda-developers.com/showthread.php?t=2142503
play store https://play.google.com/store/apps/details?id=com.andqlimax.pushfixer
Click to expand...
Click to collapse
I tried everything not even this works for me
Same problem, screen off - phone disconnects, unlock the phone - messages start to appear
Same problem on 2 different phones and 2 different numbers
I don't use G Talk, but I see the same thing with G Voice. I almost never get voicemail notifications on my HOX (they show up instantly on my old GNex). I blame Sense (for this and other things).
Same problem, but with Nexus 4 when I am on WiFi. With data connection, it works without problems.

[Q] Nexus 5 Mobile Data When on Wifi

Hi all,
I am having an issue with my Nexus 5 using huge amounts of my mobile data (T-Mobile) when connected to wifi even when I'm not using it. What's crazy is that this keeps happening almost exclusively between 2-6am when I'm not awake. It also happens to an even further extent when I'm connected to wifi at work and not using my phone either. Heres a breakdown:
11/12 5:48 AM - 27.57 MB
11/13 3:33 AM - 12.42 MB
11/14 5:15 AM - 14.21 MB
11/12 2:53 PM - 49.57 MB
11/13 2:39 PM - 27.97 MB
I called T-Mobile and they said that it shows that I definitely used my data during those times. I have almost nothing running in the background that uses any data and have turned off my GPS to see if that will help.
Anyone else having the same problems or have any advice?
Thanks,
Chris
Only thing that comes to mind is that your wifi connection is being dropped for some reason, and your phone switches to mobile data instead.
About why data is being used at that time, it is very likely that there are some apps that are using background data - you may have disabled this for a bunch of apps, but may have missed some.
Check data usage under settings to see if you can identify the culprit (you can use the sliders to narrow down - though it doesn't seem to let you narrow down to a specific timeframe)
jj14 said:
Only thing that comes to mind is that your wifi connection is being dropped for some reason, and your phone switches to mobile data instead.
About why data is being used at that time, it is very likely that there are some apps that are using background data - you may have disabled this for a bunch of apps, but may have missed some.
Check data usage under settings to see if you can identify the culprit (you can use the sliders to narrow down - though it doesn't seem to let you narrow down to a specific timeframe)
Click to expand...
Click to collapse
Where can setup this prioritization? For example if I want the phone to use mobile data and override Wifi?
megakony said:
Where can setup this prioritization? For example if I want the phone to use mobile data and override Wifi?
Click to expand...
Click to collapse
I may be mistaken, but I don't think you can do that on stock ROM at least. If WiFi is available, it will always try to use WiFi
For whatever reason, if you want to use Mobile data, you will need to turn WiFi off.
If you always want to use mobile data for a given app or want to use mobile data in a specific time range, you could use tasker app to set up a profile to disable WiFi when that app is launched (or in that time range)
jj14 said:
Only thing that comes to mind is that your wifi connection is being dropped for some reason, and your phone switches to mobile data instead.
About why data is being used at that time, it is very likely that there are some apps that are using background data - you may have disabled this for a bunch of apps, but may have missed some.
Check data usage under settings to see if you can identify the culprit (you can use the sliders to narrow down - though it doesn't seem to let you narrow down to a specific timeframe)
Click to expand...
Click to collapse
Thanks. I did check last night to see what apps were using the most data and it was by far feedly but I'm not sure why that would be using data when I'm not awake. Does anyone else have that problem with feedly? Isn't it also strange that it keeps happening at roughly the same times every day?
Also wanted to add that I came from a Galaxy S2 running Cyanogen and never had this issue.
jj14 said:
I may be mistaken, but I don't think you can do that on stock ROM at least. If WiFi is available, it will always try to use WiFi
For whatever reason, if you want to use Mobile data, you will need to turn WiFi off.
If you always want to use mobile data for a given app or want to use mobile data in a specific time range, you could use tasker app to set up a profile to disable WiFi when that app is launched (or in that time range)
Click to expand...
Click to collapse
I just checked my gf's Galaxy Young...in there when you go to WIFI and access Advanced and there you can set Wifi Sleep policy.
The options I got are "When screen turns off", "Never when plugged in" and "Never"...not really the options I'd imagine for this =)
danotoriusodo said:
Thanks. I did check last night to see what apps were using the most data and it was by far feedly but I'm not sure why that would be using data when I'm not awake. Does anyone else have that problem with feedly? Isn't it also strange that it keeps happening at roughly the same times every day?
Also wanted to add that I came from a Galaxy S2 running Cyanogen and never had this issue.
Click to expand...
Click to collapse
Did you check settings on your feedly? It sounds like it does a daily sync which some RSS readers I'd imagine would do.
I don't have feedly on my phone, but if it has some decent settings it should have one to sync only via wifi or similar.
xShadoWxDrifTx said:
Did you check settings on your feedly? It sounds like it does a daily sync which some RSS readers I'd imagine would do.
I don't have feedly on my phone, but if it has some decent settings it should have one to sync only via wifi or similar.
Click to expand...
Click to collapse
Yea I checked the feedly settings section and there isn't anything related to sync. The app actually only refreshes when it's opened. For now I went into the "data usage" section on my phone and selected "Restrict background data" for the app. Hopefully that works.
danotoriusodo said:
Yea I checked the feedly settings section and there isn't anything related to sync. The app actually only refreshes when it's opened. For now I went into the "data usage" section on my phone and selected "Restrict background data" for the app. Hopefully that works.
Click to expand...
Click to collapse
It actually gets even crazier. Last night before I went to bed I turned off my mobile data by going to setting>data usage and it still shows at 5:19 AM that I used 43 MB of data. I mean the only explanation I could think of is I'm sleep walking and using my phone lol. I called T-Mobile and it definitely shows on their end I did use the data at that time. They also couldn't help me because they don't have the phone yet. Can't believe that no one else is having this problem. Guess I have to contact Google which should be really useful smh.

[Q] Keep WiFi on for VoIP app on LGP500?

Hi, all.
This is my first time posting. I have searched the web and through this forum for an answer to my question but no dice. I hope someone here can help.
(By the way, I'm currently using the Oxygen ICS rom. I used to be on Oxygen Gingerbread, and I briefly tried the latest Kitkat build, but couldn't use as a daily driver).
Over the past months, I've transitioned off of my monthly cell plan in favour of a prepaid data add on + VoIP app (Fongo) for calls/texts. I WFH so my cell is on WiFi 90% of the day.
The issue I'm facing is that when I use the WiFi lock option in the app itself, my battery life dips down considerably. But when I don't use this option, I often miss incoming calls (the WiFi appears to go to sleep after awhile, even though I have WiFi set to be always on even when the device is sleeping).
As an alternative, I've tried many apps in the Play Store, such as Wifi Keep alive (Roys and Shantz), and Wifi Fixer.
I've tried them all individually and in combination with each other. They do make the device more efficient at receiving incoming calls while preserving more battery life than the above WiFi lock, but it's still not 100% perfect.
I'm wondering if anyone has any suggestions to improve WiFi connectivity when my phone is in sleep mode without sacrificing a lot of battery? (In the form of either an app, system setting, or alternative ROM to what I'm using.) I realize there has to be some impact on battery if WiFi is on, but given that Fongo drains the battery whereas third party apps are more forgiving on it, I'm wondering if there's a better solution/configuration out there.
I experience this issue in Gingerbread and ICS. I don't experience it in Kitkat, but the battery barely lasts for 6-8 hours.
I hope I'm explaining this clearly. Any help would be greatly appreciated!! TIA.
An update:
I found the Wake Lock app (developer "darken") in the app store, and that seems to have solved my issue. I set it to the "Partial Wakelock" setting and now all incoming calls come in correctly on WiFi and my battery doesn't drain as quickly as it did with other apps or the Fongo setting.
Posting this in case it helps someone else in this situation.

WhatsApp drains battery when no data connection

Hello guys, and girls, I tried to search for this issue I'm facing, but no luck at all and it's getting quite annoying:
At night when I go sleep I leave my phone turned on while disabling wifi and 4g connection to avoid WhatsApp notifications at night.
After installing latest B182 version in my MHA-L29 Mate9 I'm facing weird battery drains as you can see in screenshots. At first I didn't notice, but looks like WhatsApp is consuming like hell when no connection is available.
Right now I have the dual application option turned on because of 2 sim cards and had until this morning the "ignore battery opt." granted to avoid (even if it seems ok after B182) the clone app issue not making receive notifications.
Attached pictures show a massive battery drain after I went sleep and then a normal battery consumption while I turned it on.
From 21:47 till 22:47 WhatsApp is using 22mAh (normal use while connected to wifi), instead from 2:17 till 3:17 (display off and no connection) it shows a 352mAh usage!!
Any ideas? It's getting really annoying because I want leave it turned on in case of emergency but afraid I won't be able to get morning alarm ring.
Do you have a wifi search turned on even if the wifi is turned off? Same as 4G data .
indy1369 said:
Do you have a wifi search turned on even if the wifi is turned off? Same as 4G data .
Click to expand...
Click to collapse
Hello, I have wifi turned off and default settings, looking at screenshots it says that Wifi is on and that's strange indeed. But I see no wifi search and it doesn't make sense if it's turned off. Also it used to work fine until B182 update.
Search in settings for wifi and Bluetooth scanning and turn them off,they are in location settings.
gm007 said:
Search in settings for wifi and Bluetooth scanning and turn them off,they are in location settings.
Click to expand...
Click to collapse
Done, still I don't get why is causing issues when it used to be working fine. I'll let you know if it works, only thing left is understanding why whatsapp is draining battery like that.
Thank you
2 whatsapp is known to drain battery and if you disable data or wifi, whatsapp still scan to get data and that drain more battery,so better to keep data on and maybe force whatsapp to close when screen is off?just try not sure.
You could enable 'do not disturb mode (manually or automatically) so you can leave data and Wi-Fi on and not be disturbed by notifications. It's in the settings menu.
Sent from my SM-T813 using XDA-Developers Legacy app
Turn wifi scanning off, leave your data on overnight and put the phone into do not disturn mode. You can close whats app manually before your go to bed. Also wifi scanning will turn on if you click ok for the propt which says google will needto use your location or what. (ofc gps is turned on) some app require it like tinder on 4g...... LOL
Alta1r said:
You could enable 'do not disturb mode (manually or automatically) so you can leave data and Wi-Fi on and not be disturbed by notifications. It's in the settings menu.
Sent from my SM-T813 using XDA-Developers Legacy app
Click to expand...
Click to collapse
Yeah I know about that, but that's not an option. As I said it always used to work fine. So to me it's a strange behaviour as it is right now and it doesn't make sense at all that an app using a connection keeps draining like that when no connection is available and uses quite no battery at all when screen on and connection available.
What I mean is that I want undersand why it's not working anymore rather than looking for workarounds.
gm007 said:
2 whatsapp is known to drain battery and if you disable data or wifi, whatsapp still scan to get data and that drain more battery,so better to keep data on and maybe force whatsapp to close when screen is off?just try not sure.
Click to expand...
Click to collapse
No luck, I did another hard reset + cache partition wipe and disabled wifi/bluetooth ocnnection for apps and indeed it didn't show wifi as connected when it wasn't but still getting battery drain from whatsapp, don't really get what's wrong now and why it was ok before B182
Alta1r said:
You could enable 'do not disturb mode (manually or automatically) so you can leave data and Wi-Fi on and not be disturbed by notifications. It's in the settings menu.
Sent from my SM-T813 using XDA-Developers Legacy app
Click to expand...
Click to collapse
I agree, I use the automatic 'Do not disturb' setting and it works great. Highly recommended. You can whitelist some important contacts, so they can still call you.
Sho-Bud said:
I agree, I use the automatic 'Do not disturb' setting and it works great. Highly recommended. You can whitelist some important contacts, so they can still call you.
Click to expand...
Click to collapse
So you agree that there is a bug. Do notizie disturb IS non an option to me
I just received a newer version of WhatsApp, it might fix some bugs. I haven't noticed a problem with WhatsApp, because I always have a dataconnection, but I trust you that there is a bug. I don't know if that bug is in the Huawei firmware or in WhatsApp. You can try to get support from WhatsApp.
Sho-Bud said:
I just received a newer version of WhatsApp, it might fix some bugs. I haven't noticed a problem with WhatsApp, because I always have a dataconnection, but I trust you that there is a bug. I don't know if that bug is in the Huawei firmware or in WhatsApp. You can try to get support from WhatsApp.
Click to expand...
Click to collapse
Tried everything but no results, it looks like it's happening only with whatsapp, but just after installing B182, I'll install viber to check how it works with no connections to be sure to make whatsapp the culprit as not compatible with last firmware release. Kinda frustrating to be honest, I'm thinking about taking a flight and not be able to watch a movie because of battery drain
As a workaround for your flight, you may try to use the ultra battery saving mode, and add your video player as an available app in this mode. It should kill all other apps. I never tried it myself, but it may work until there is a better solution.
Hi, I have this problem too. Whatsapp is draining batt at night.
UnderXP said:
Hi, I have this problem too. Whatsapp is draining batt at night.
Click to expand...
Click to collapse
Which version? B182?
moscatomarco said:
Which version? B182?
Click to expand...
Click to collapse
MHA-L29C605B111.
I have 2 sims, activated Whatsapp twins app. I use airplane mode at night.
UnderXP said:
MHA-L29C605B111.
I have 2 sims, activated Whatsapp twins app. I use airplane mode at night.
Click to expand...
Click to collapse
I'm on B182 dual sim. I only disable WiFi and 4g at night. Viber and hangout are working properly. Whatsapp is draining battery. I already sent a couple mails to whatsapp support but no answer yet. I guess it's whatsapp issue right now
moscatomarco said:
I'm on B182 dual sim. I only disable WiFi and 4g at night. Viber and hangout are working properly. Whatsapp is draining battery. I already sent a couple mails to whatsapp support but no answer yet. I guess it's whatsapp issue right now
Click to expand...
Click to collapse
Ciao, I'm using same phone Mate 9 (italian) / dual sim / B182 / double app for whatsapp and getting exactly same issue.
Never noticed until went abroad and kept phone for a while without any connection, when a connecton /wi-fi or mobile is always available the battery drain is normal, but when it has no connection available, in flight mode as well, it's getting very hot in back/upper side and draining battery superfast.
I tried to disable several things such as automatic updates for Android system or wi-fi search but no results, and I have found too that the cause is whatsapp, clearly a bug.
Only workaround working so far is going in the battery menu and stop manually whatsapp by the high battery consumption list. After this manual disable, battery consumption goes fine. In facts, although I have disabled in the whatsapp app the possibility to keep the app running in background and selected to close at screen lock, it's staying there and draining battery like hell. I also tried to cancel the whole whatsapp data and re-login but nothing changed, I still haven't tried to re-install but I guess it's pointless as well.
However this is just a workaround, I'll try to write to whatsapp support and get their comment. I tried alreasy with Huawei technical support before having so much details and their help was very general, just recommended to do battery test (battery is perfect, in normal conditions I can get 2 days duration with heavy usage) and to reset the phone (I can't see how this would help).
Keep you posted as soon as I have some news.

Categories

Resources