For those who's Windows machine stops recognizing when mounted - Captivate General

I noticed something when my Windows 7 64 auto updated a few weeks back.
It would not let me mount my Captivate. The phone will mount, but the computer will not accept the instructions and open the disk drives.
After a system restore, all was back to normal until the next time the PC updated. After the 3rd time, I notice that was the only thing that change between the time it would mount and not mount was Windows update.
I have notice a few people on these forums notice the same thing that happened to me, and would like to go through this set of Windows updates to isolate the 1 or more that may be playing bully with our phones.
I will be updating this thread soon, after I install and mount/unmount, repeat with security updates. For now, a system restore should work, unless you have the time to go through the couple dozen updates and find the offender. If you do, please post your results.
Update KB2288621
It only allowed one drive to mount. Although this was not the original problem, when combined with other updates, they do not play nice with the mount and file transfer feature.
Update KB2434419
Windows Live Essentials. This update completely disabled my mount function.

rwj5279955 said:
I noticed something when my Windows 7 64 auto updated a few weeks back.
It would not let me mount my Captivate. The phone will mount, but the computer will not accept the instructions and open the disk drives.
After a system restore, all was back to normal until the next time the PC updated. After the 3rd time, I notice that was the only thing that change between the time it would mount and not mount was Windows update.
I have notice a few people on these forums notice the same thing that happened to me, and would like to go through this set of Windows updates to isolate the 1 or more that may be playing bully with our phones.
I will be updating this thread soon, after I install and mount/unmount, repeat with security updates. For now, a system restore should work, unless you have the time to go through the couple dozen updates and find the offender. If you do, please post your results.
Click to expand...
Click to collapse
Glad you decided to open this thread. After talking with you I was able to get it mounted again. Great Job!

Might be obvious but... I installed both the Captivate drivers and the i9000 drivers since I was playing with images. It was working great with a Captivate image and any time I flashed an i9000 based ROM it would not recognize the phone. After installing the Kies app for the i9000 on top of the Captivate drivers it now recognizes all the time.

rwj5279955 said:
Update KB2288621
It only allowed one drive to mount. Although this was not the original problem, when combined with other updates, they do not play nice with the mount and file transfer feature.
Click to expand...
Click to collapse
I have this installed and have no troubles mounting drives, both drives.
rwj5279955 said:
Update KB2434419
Windows Live Essentials. This update completely disabled my mount function.
Click to expand...
Click to collapse
This I don't have as I see Windows Live as a useless mess and a waste of time.

Windows 7 64 bit, all the updates (except the anti-piracy one ).
Works fine.
Sent from my Captivate.

The computer perfectly recognizes both drives when phone is connected. Am using Windows 7 x64 with all updates.
Rarely when it doesn't recognize, a simple "pull the cable off computer and connect again" works.
I don't see why we need to do all those tasks as above.

I have spoke with a few people who this was an issue. I went through the updates one by one and they surely are conflicting with my phone. A system restore was the only thing that fixed it.
I'm glad you guys aren't having any issues though, must be something with some individual Pc's.

cappysw10 said:
I have this installed and have no troubles mounting drives, both drives.
This I don't have as I see Windows Live as a useless mess and a waste of time.
Click to expand...
Click to collapse
It is useless. Sadly for me, my XPS graphics card is fried and I am using my girlfriends computer.
She uses that crap.
Sent from my molested SGH-I897

Related

USB Problems??

My phone has been working fine, up till last night. All of a sudden when I plug it into USB I get an error that there was a device malfunction. In dev man there's a Microsoft WPD FileSystem Volume that windows says cannot start properly, and a unknown device under USB.
I've system restored, I've power drained, I've tried on 3 pc's. Same thing. All pc's are running windows 7 64 bit.
Any ideas?
Maybe reinstalling the samsung drivers from the website. Maybe a driver got corrupted. Other than that I don't know. Bring the phone back get a new one faulty device.
Tried reinstalling drivers. Problem is I can't even reflash because I can't get the phone recognized to use the stock rom.....
if you are getting the same result on multiple PC's then the odds favor that your phone is the problem, and not the computer or drivers.
Have you tried different USB modes?
Have you tried a factory reset?
Trying the reset, we'll see. I'm desperate now. Yes, I've tried Kies and mass storage. I don't even need to select one though. (I have it set to ask) I get the error as soon as I hook it up..
Update: Reset didn't do it.
The Same thing happened to me, i tried Factory Reset but it did not work.
Good luck, I'm about at the point of giving up. I'm trying my work PC tomorrow and if it doesn't work, I'm off to the ATT store.
I called ATT cust Care, the lady did not understand what the problem was and said that i should contact Samsung rather than calling ATT to resolve the issue.
bhanuteja said:
I called ATT cust Care, the lady did not understand what the problem was and said that i should contact Samsung rather than calling ATT to resolve the issue.
Click to expand...
Click to collapse
thats some good troubleshooting right there

			
				
Driver issues, I had the same problem with windows 7. Use that usb view program and disable the htc drivers and samsung something usb bla bla drivers. Then replug and use the notifications to mount the sd card. It's hit or miss for me too.
Downloaded USBdeview?? Seems to be what you're talking about. Disabled, all samsung devices, there were 2. Plugged phone in. (I know longer get the mount options) soon as I hit mass storage on the phone though it throws the same error.
Then uninstalled the two devices, same thing. So I uninstalled ALL non HID devices, same thing. Gives me the error, throws an unknown device in dev manager, if I try to update/reinstall the driver it tells me the best one is already installed. Tried uninstalling it and reinstalling from add/remove. Same thing.
I'm thinking this is something with the device, not windows. It seems like the OS is somehow corrupted and not allowing windows to see it/load it.??? Sounds weird but 3 computers and 2 days solid of trying to fix this have gotten me no where.
Are you guys using Win7 x64 or 32?
I've had nothing but trouble with x64 and the samsung drivers. I can get the device to mount as a mass storage device if I uninstall all of samsung's drivers, and I have never been able to get the phone running in debugging mode (drivers always fail, adb shows nothing is connected). I can't even get the drivers working properly under WinXP 32bit running in vmware on my Win7 x64 computer.
The drivers work perfectly fine on my laptop running 32bit Vista, though. Installed the drivers, plugged in the phone, everything runs great.
Have not tested with a linux livecd, but I suspect it will also work fine.
I've only tried on 64 bit so far. I do have an Ubuntu box I could try it on I guess. Let's see....
Well... Nothing. I can't figure out how to get it to work in Ubuntu. Not sure it will. Honestly I just installed it and have yet to spend any time with it.
I use Win7 64 bit, tried it on Win XP but still have the same issue.
I'm wondering if it's the cable now. If I turn the phone off, then plug it in, as soon as the battery icon pops up I get the message. Nothing in DM though.
32 bit, used samsung drivers from their site, all the ones from here. As long as I get a connect once in a while I'm fine. I use my method which works for me. Oh well nothings perfect.
I grew up with rabbit ears and 4 head VCR's with bad tracking.
Yeah, unfortunatey I can't even get it to work once in a while......

[Q] Ready to toss Captivate out the window HEEEEEEELPPPPP Please!!!!!

So I'm ready to return this phone and switch to Verizon and a Droid X
Problem 1: No matter what I try I cannot get this phone to connect to my laptop or PC I have probably spent almost 6-10 Hours trying to do this.
Problem 2: This is no where near the concern of problem one but it's annoying as hell, following many of the users advice in order to sync my contacts I used a gmail account and it synced 750 of my "contacts" while most of those 750 are worthless to me I have about 210 or so I actually need. So in order to fix this I created a new gmail account and only copied the contacts I needed as a .csv and synced now I can't get rid of the contacts from the original sync without restoring the phone or so it says.
Setup 1: Laptop Dell Lattitude D630 with Windows XP 32bit SP3 and .net frame work 4. I have tried almost everything. Tried using Kies, Updating Kies, Reinstalling Kies, Reinstalling Drivers, Tried ever driver out there, backdating and redoing it all over again etc. tried different USB Cables the closest I ever got was where it would say Connecting ( displayed in KIES ) and would eventually time out.
Setup 2: Desktop Windows XP SP3 32 Bit .net frame work 4 basically ran down the same thing on the desktop as well except for trying the original USB cable going to try that tomorrow
With both setups I can't get either to connect or even mount the drive in debug mode so I can;t even root this piece of garbage.
IS it me? Am I doing something wrong? If so call me an idiot and tell me how to fix it. I'm open to try anything at this point as this is more frustrating then using that piece of garbage Tilt 2 I had before this.
Please oh geniuses of XDA HALP!
If you have any questions please ask or if you think I left something Important out as well
This may or may not help you; however I had to get the official drivers from Samsung and not the ones that people were using - the Galaxy S drivers caused more problems for me. Uninstall, reinstall the proper drivers, reboot. Then reconnect, expand the drivers installation "balloon" and make sure the four drivers necessary install correctly. I kept having a problem with the USB Mass Storage Driver - but the second time got it.
On the phone, switching from Samsung Kies to USB Mass Storage then enabling USB Debugging and connecting directly to my machine(s) solved most of my probs. I'm using the original USB cable; but to be honest not too sure that would make a difference - just don't go too cheap - I'm also using the Nokia N810 microUSB cable without issues.
Not 100% sure that will help you, but I also had some troubles initially. Don't fret. And good luck.
I just went through exactly the same ordeal you describe with a Win XP machine.
I eventually got it to work, here's what I did:
1. I Downloaded and installed in the following order:
A. Windows Installer 4.5 ... reboot
B. .NET Compact Framework 3.5 redistributable ... reboot
C. .NET Framework 4.0 redistibutable ... reboot
D. Windows XP sp3 ... reboot
After that I downloaded the drivers from the Samsung site, installed them and prepped my phone by putting it in mass storage mode, and turning debugging on.
After another reboot, I connected my phone, waited and prayed ... and it worked. It was a rather long wait as I watched it install the drivers ... be patient.
I think the prayer is what eventually worked ...
ekasey said:
So I'm ready to return this phone and switch to Verizon and a Droid X
Problem 1: No matter what I try I cannot get this phone to connect to my laptop or PC I have probably spent almost 6-10 Hours trying to do this.
Problem 2: This is no where near the concern of problem one but it's annoying as hell, following many of the users advice in order to sync my contacts I used a gmail account and it synced 750 of my "contacts" while most of those 750 are worthless to me I have about 210 or so I actually need. So in order to fix this I created a new gmail account and only copied the contacts I needed as a .csv and synced now I can't get rid of the contacts from the original sync without restoring the phone or so it says.
Setup 1: Laptop Dell Lattitude D630 with Windows XP 32bit SP3 and .net frame work 4. I have tried almost everything. Tried using Kies, Updating Kies, Reinstalling Kies, Reinstalling Drivers, Tried ever driver out there, backdating and redoing it all over again etc. tried different USB Cables the closest I ever got was where it would say Connecting ( displayed in KIES ) and would eventually time out.
Setup 2: Desktop Windows XP SP3 32 Bit .net frame work 4 basically ran down the same thing on the desktop as well except for trying the original USB cable going to try that tomorrow
With both setups I can't get either to connect or even mount the drive in debug mode so I can;t even root this piece of garbage.
IS it me? Am I doing something wrong? If so call me an idiot and tell me how to fix it. I'm open to try anything at this point as this is more frustrating then using that piece of garbage Tilt 2 I had before this.
Please oh geniuses of XDA HALP!
If you have any questions please ask or if you think I left something Important out as well
Click to expand...
Click to collapse
You're better off with an iPhone iOS4. Getting the Droid X is just as complicated, it's just how a Android is. You got to learn to use it before it gets powerful.
On a side note, if you do what the above posters are telling you to do, then I hope you love your Captivate as much as I love mine.
Best damn phone I have ever had. Have not had one real problem with it.
But please, read through the android development stickies, there are so many tutorials you just need to follow.
Download the Drivers you need, 32 or 64 bit what ever you need.
gerbick said:
This may or may not help you; however I had to get the official drivers from Samsung and not the ones that people were using - the Galaxy S drivers caused more problems for me. Uninstall, reinstall the proper drivers, reboot. Then reconnect, expand the drivers installation "balloon" and make sure the four drivers necessary install correctly. I kept having a problem with the USB Mass Storage Driver - but the second time got it.
On the phone, switching from Samsung Kies to USB Mass Storage then enabling USB Debugging and connecting directly to my machine(s) solved most of my probs. I'm using the original USB cable; but to be honest not too sure that would make a difference - just don't go too cheap - I'm also using the Nokia N810 microUSB cable without issues.
Not 100% sure that will help you, but I also had some troubles initially. Don't fret. And good luck.
Click to expand...
Click to collapse
Can you link me to the Driver set you used? I have tried the captivate drivers, the T mobile Versions as well, along with a the generic Galaxy S drivers
Battlehymn said:
I just went through exactly the same ordeal you describe with a Win XP machine.
I eventually got it to work, here's what I did:
1. I Downloaded and installed in the following order:
A. Windows Installer 4.5 ... reboot
B. .NET Compact Framework 3.5 redistributable ... reboot
C. .NET Framework 4.0 redistibutable ... reboot
D. Windows XP sp3 ... reboot
After that I downloaded the drivers from the Samsung site, installed them and prepped my phone by putting it in mass storage mode, and turning debugging on.
After another reboot, I connected my phone, waited and prayed ... and it worked. It was a rather long wait as I watched it install the drivers ... be patient.
I think the prayer is what eventually worked ...
Click to expand...
Click to collapse
Will Give it a Try
SlimJ87D said:
You're better off with an iPhone iOS4. Getting the Droid X is just as complicated, it's just how a Android is. You got to learn to use it before it gets powerful.
On a side note, if you do what the above posters are telling you to do, then I hope you love your Captivate as much as I love mine.
Best damn phone I have ever had. Have not had one real problem with it.
But please, read through the android development stickies, there are so many tutorials you just need to follow.
Download the Drivers you need, 32 or 64 bit what ever you need.
Click to expand...
Click to collapse
I don't use Apple products, but thanks.
It's not that the Software or procedures are beyond my scope of intellect. It seems that every stickied thread I have read on here has 11 different ways of doing the same thing, and not one process works the same for everyone.
Like I said I'm not opposed to trying anything at this point or starting from scratch I just figured it would be a little bit less confusing.
I guess I assumed it would be
DL Software > Install Drivers and Software > plug in phone and magic it works haha.
So far I love the phone besides the fact that it had an SMS error the other day and Deleted all of my texts, the audio jack has become flakey, and the gmail app has consistent errors. OH and I'm missing text messages from people
Drivers are here: http://www.samsung.com/us/consumer/...ATT/index.idx?pagetype=prd_detail&tab=support
Battlehymn said:
Drivers are here: http://www.samsung.com/us/consumer/...ATT/index.idx?pagetype=prd_detail&tab=support
Click to expand...
Click to collapse
Thanks wanted to be sure, I had tried those on the laptop, I will try them tomorrow along with the other suggestions. Wish I had an office job like I used to then I would screw with it at work.
To fix the contacts, turn off the contact syncing, dowload Contact Remover from Market, run Contact Remover and select all contacts then delete. Now you can turn contact sync back on and you should be all set.
Sent from my SAMSUNG-SGH-I897 using XDA App
you could try simpler first - try to connect without Kies;
1. Phone ->settings->applications->usb settings -> ask on connection
2. Install drivers - I installed the AT&T captivate drivers, then the Samsung Drivers
3. Connect phone - if the screen is unlocked, you should see an option for which USB setting you want
4. Pick Mass storage
5. You should see one or two new drive letters on your machine (internal and SD card if you have one)
6. Pull down notification bar on phone, click USB, use for files, Mount drive
This will validate that you have the drivers installed without doing everything else that is involved with .Net stuff
You really only need the Captivate AT&T drivers for this part to work.
I have 2 XP machines and I have full functionality without installing Kies.
I probably tried everything as well..... if not more, but kept trying on my Win 7 64bit.
Don't know of which step finally worked but in using the updated version of Kies (Kies_1.5.1.10074_2_6), Samsung cable (non-motherboard port?), Samsung official 64bit USB drivers, unmounting External SD, setting Captivate to "ask preference for USB", and a final deep breath.
I ended up copying the Samsung USB driver folder to an easy to find location (desktop) and while in Kies(probably not necess.) I opened Windows device manager and asked each device error message to search that folder for correct driver one by one. It finally worked. I used Kies for Outlook Contacts, selected and used Media Center for music(had to remount SD before it would be recognized). Haven't used, but tried mass storage, modem(tether) and they were correctly recognized. Good luck!
What finally did it for me, after getting all the drivers to install with the phone in debug mode, was to set it to always ask on connection. It refused to install the mtp driver if I just set it to mass storage and left it there. I have no idea why, as mass storage is what I click when it connects, but it seems happier this way.
Sent from my SAMSUNG-SGH-I897 using XDA App
I had problems with kies and launcher pro. Had to switch back to original launcher for kies to work. Haven't tried in awhile.with both programs getting updates, it may be fixed now. My .02.
Sent from my SAMSUNG-SGH-I897 using XDA App
I had the same problem. .. actually I still have the same problem, however, there are ways to root and enable sideloading without ever hooking up to the computer. Try that out. If you can't find out how to do it, let me know and I'll do a write up.
Rooted Capivate Galaxy S
naplesbill said:
To fix the contacts, turn off the contact syncing, dowload Contact Remover from Market, run Contact Remover and select all contacts then delete. Now you can turn contact sync back on and you should be all set.
Sent from my SAMSUNG-SGH-I897 using XDA App
Click to expand...
Click to collapse
Thanks Will do this today.
everything else I will try tonight and let you guys know how it goes I will do it on both my laptop and on my PC at the same time.
Thanks so much for all the suggestions guys
I had the same problem with launcher pro, no matter how I tried to connect, unless I was in debug. Switching to the always prompt or whatever took care of that for me.
Sent from my SAMSUNG-SGH-I897 using XDA App
i knw this isnt really helpful but dont throw it out the window send it to me hehehe
I just tried the older cable that was party to all the unsuccessful Kies attempts and got the same error. Tried Samsung cable.....no issues. Odd because that same cable worked fine for EVO 4G and a Motorola device and Moto Phone Tools.
Could be fluke?
Well first off I want to thank everyone for the words of encouragement. I was able to finally get the phone rooted. not 110% sure how I did it but it's now done.
My second issue is now getting Kies to work, all it does is sit there and say connecting device
Thanks again everyone

need help connecting to pc before I go insane

After spending my entire Saturday trying in vain to get my win 7 laptop to recognize my captivate I've decided I need to reach out for some help.
Right when I gore my phone, without too much hassle I did the superoneclick root via my pc with great success. Did the lagfix after that and all was well. Go me right?
I used my phone for a little bit and decided that it was time to but sonera music and pictures on it. This is where it all went wrong.
For background, I have done up to this Point: tried both driver sets that are floating around (and exe and the version most often linked to in help threads with a simple setup file), Ive tried kies, I've tried going into device manager to manually locate the divers. Nada.
At this point the drivers with the setup file will no longer install because the install of the exe screwed up at some point. Windows is only showing the device as us composite hub or as a unknown device. I can sometimes get it to say Samsung android usbb device but it shows that it is in error and it still wot see the phone. Someone else asked me if I had used the mount option when I comes up in my notifications bar which I haven't because it never gives me the option. I've tried disabling launcherpro, undoing the root, undoing the lagfix, formatting and wiping user data on the phone, still nada. I've tried all usb modes. Nada.
First things first, can someone explain to me exactly what I should do in device manager to get the drivers in order? I'm pretty sure this is the root of my problem. Any idea on how to get rid of the erroneous drivers that are causing the driver setup to fail?
Any help would be great :S
Need to try and manually remove three old drivers, then try and re install. Id suggest using the ones design gears posted on his one click back to stock post
Sent from my SAMSUNG-SGH-I897 using XDA App
I snipped this from one of my old posts in the Vibrant section...
For those of you having a problem with Windows 7 recognizing your Vibrant ... here is how I fixed it on my system.
*Note: You do not need to load any special USB drivers for your phone to be recognized in Mass Storage mode in Windows 7.
*Warning: You follow these instructions at your own risk ... no screaming at me if you try it and something gets screwed up!
1) Navigate your way into the Device Manager / Universal Serial Bus Controller
2) Uninstall the device(s) "USB Root Hub" (My system had 2 listed)
3) You will lose mouse and keyboard control (because you just removed the USB Hubs)
4) Reset your PC and allow Windows to boot normally.
5) Go back to the device manager and wait for all of the "!" marks to go away as windows re-installs the USB Hubs and reinitializes all of your devices.
6) Make sure your Vibrant is in mass storage mode and has USB debugging OFF
7) Plug in your Vibrant via the USB cable and be amazed as windows recognizes your device and assigns the drive letters. After you select the mount option on your phone you will have normal access via windows explorer.
Hope this helps some of you out there !!!
~Stresa
Sent from Samsung Vibrant
thanks for the good responses guys but both of those have failed. Odin cant even see my phone, same issue with superoneclick root. I even just tried on an enitrely different PC and got the same "device could not start" message.
tried deleting all the drivers for the USB devices. nada. still no connection
Subrock said:
After spending my entire Saturday trying in vain to get my win 7 laptop to recognize my captivate I've decided I need to reach out for some help.
Right when I gore my phone, without too much hassle I did the superoneclick root via my pc with great success. Did the lagfix after that and all was well. Go me right?
I used my phone for a little bit and decided that it was time to but sonera music and pictures on it. This is where it all went wrong.
For background, I have done up to this Point: tried both driver sets that are floating around (and exe and the version most often linked to in help threads with a simple setup file), Ive tried kies, I've tried going into device manager to manually locate the divers. Nada.
At this point the drivers with the setup file will no longer install because the install of the exe screwed up at some point. Windows is only showing the device as us composite hub or as a unknown device. I can sometimes get it to say Samsung android usbb device but it shows that it is in error and it still wot see the phone. Someone else asked me if I had used the mount option when I comes up in my notifications bar which I haven't because it never gives me the option. I've tried disabling launcherpro, undoing the root, undoing the lagfix, formatting and wiping user data on the phone, still nada. I've tried all usb modes. Nada.
First things first, can someone explain to me exactly what I should do in device manager to get the drivers in order? I'm pretty sure this is the root of my problem. Any idea on how to get rid of the erroneous drivers that are causing the driver setup to fail?
Any help would be great :S
Click to expand...
Click to collapse
kies or mass storage?
for kies debugging in settings>aplications must be disabled. i dont remember what works better ask on connection or to have connection type preset in settings>applications>usbsettings. im on froyo which works a million times better, kies on jf6 was like a 90% fail rate. it just didn't work for me.
for mass storage you need to mount the phone from a message in the notification bar, even if it asks the connection type and you tick mass storage it will not be mounted, you still need to mount from the notification bar.
you can also mount the sdcards from the notification bar in debugging mode which bypasses the connection type setting in settings>applications>usbsettings.
i tend to leave debugging on in case i need adb to fix my phone, i only turn it off to use kies which is useful to fix my contacts when i have multiples (it's alot easier to fix 200+ contacts on a computer screen using a mouse and keyboard), or install an update if i choose to run the phone stock.
tried in every combination of modes, cant get it connect any possible way. I also dont get the option to mount it from the notification bar so perhaps I have a hardware issue.
Are you using the stock usb cable? I've had problems with some but not all generic cables.
Sent from my SAMSUNG-SGH-I897 using XDA App
may not be what you want to hear
I actually had a similar problem, though not the same. My phone charges and I can use mass storage without issue, but I could not get Odin One Click updaters to ever "see" my phone. I tried every USB port on my box, tried several different driver sets (including the ones DG recommends). Eventually, I tried on a different computer. Odin saw it fine, updated no problems, first time out of the gate.
I know, I know, not everyone has access to two computers, and furthermore there "should" be no reason it can't work on a particular one, but for me, short of formatting my PC and reinstalling OS, I tried everything else I could think of.
Good luck, either way!
post moved to new thread
I don't think there should be a logical reason as to why this would ever work, but Windows (and computers in general sometimes) has a tendency to surprise me like that... but what if you try removing the drivers by whatever automatic means you are provided with, and then check and remove them manually (if necessary), and finally run CCleaner or some other program with registry cleaning capabilities to give your PC that last little enema.
Then use DG's drivers and install them in whatever way he recommends (been a while since I installed the drivers). That's really all I can think of on the PC side... maybe putting a cheap little USB hub between your phone and your PC if you have one laying around as another mostly futile attempt.
Fair warning, it is possible for CCleaner to mess up your PC... any program that messes with the registry can potentially do so. I've never seen the program cause harm, but it is possible.
I've had the same problem with my Crappy from day one. I still somehow got SuperOneClick to Root my phone through multiple attempts. But if all you need to do is transfer files from your phone to PC, and vice versa. I would recommend Android Sync Manager. It can read most of the file systems in the phone, and transfers at a decent speed.
same here
One of my PCs recognizes Cappy with the same cable, OS, drivers. Other one doesn't.
So I ended up using "ADB Wireless" from Market. It works pretty good, slower than USB, but works.
Also - if you are willing to make your PC work - try fresh reinstall of Windows 7SP1 and disable driver update from Internet.
Since your just trying to put music and pictures on the phone, try Kies Air from the market. Install it on your phone then you can transfer files wirelessly with the browser from your computer.
USB Cable
gbrown2036 said:
Are you using the stock usb cable? I've had problems with some but not all generic cables.
Sent from my SAMSUNG-SGH-I897 using XDA App
Click to expand...
Click to collapse
Definitely check the USB cable. I had this exact issue before. I checked drivers, did a bunch of un-installing and manual installing of drivers. Finally I tried my stock USB cable and all worked perfectly!

[Q] Phone memory isn't mounted, won't mount

Hi everyone
My girlfriend just got the G2x yesterday. We plugged it into her macbook and created a folder on the drive that showed up on the finder called 'Music.' Tried to copy some music over from her laptop and the problems started. First, the phone wouldn't eject from the finder, saying it was in use. Second, after trying to figure out how the phone was in use but finding nothing running, we unplugged the USB without ejecting (probably not the best idea). The phone froze. Third, after a hard restart and a few reboots, the media scanner freezes on 'scanning for errors' when starting up.
Now it won't take pictures, saying 'mount your Phone memory', and when we go to the options for mounting the various drives under settings>SD & Phone storage, all the options to mount drives are grayed out. Also, there is no information listed for any of the storage. We tried doing the factory reset but the same problems occur (media scanner freezes and drives won't mount). When I plug it into my desktop, the drive shows up as completely empty. No volumes, no partitions, nothing. Using the sdk shell to look around, I can find no sign of either the folder we created or the files that we copied.
Any ideas? My android experience is minimal, though I am comfortable using the sdk stuff to take a look-see. This is probably most easily solved by simply returning it for a new one, but I enjoy figuring this stuff out if at all possible. It also helps avoid making the same mistake in the future.
Thanks for any help or advice. Sorry for the length.
sounds like you got one of the 'bad' ones, the first shipment were supposedly littered with bugs similar to your issue, returned mine and has been flawless except for the screen bleed stuff. Id just return it if i were you.
radcopter said:
Hi everyone
My girlfriend just got the G2x yesterday. We plugged it into her macbook and created a folder on the drive that showed up on the finder called 'Music.' Tried to copy some music over from her laptop and the problems started. First, the phone wouldn't eject from the finder, saying it was in use. Second, after trying to figure out how the phone was in use but finding nothing running, we unplugged the USB without ejecting (probably not the best idea). The phone froze. Third, after a hard restart and a few reboots, the media scanner freezes on 'scanning for errors' when starting up.
Now it won't take pictures, saying 'mount your Phone memory', and when we go to the options for mounting the various drives under settings>SD & Phone storage, all the options to mount drives are grayed out. Also, there is no information listed for any of the storage. We tried doing the factory reset but the same problems occur (media scanner freezes and drives won't mount). When I plug it into my desktop, the drive shows up as completely empty. No volumes, no partitions, nothing. Using the sdk shell to look around, I can find no sign of either the folder we created or the files that we copied.
Any ideas? My android experience is minimal, though I am comfortable using the sdk stuff to take a look-see. This is probably most easily solved by simply returning it for a new one, but I enjoy figuring this stuff out if at all possible. It also helps avoid making the same mistake in the future.
Thanks for any help or advice. Sorry for the length.
Click to expand...
Click to collapse
I'm having the same issues. The only solution is to return it??
I really like the phone but this is pretty frustrating. On top of that, the LGForums are just littered with other issues the G2x has. They are also very quiet on when the bug fixes are coming.
dead2hill said:
sounds like you got one of the 'bad' ones, the first shipment were supposedly littered with bugs similar to your issue, returned mine and has been flawless except for the screen bleed stuff. Id just return it if i were you.
Click to expand...
Click to collapse
I was advised of a bad first batch. My 2nd one was made Apr 28th. No issues aside from worse screen bleed than my 1st one.
But that's never bothered me like some others. I never see it with real world use.
Sent from my LG-P999 using XDA Premium App

MTP Sucks

With the latest (and unfortunate) update from HTC, I have come to the conclusion that MTP is not the best protocol to transfer files between 2 devices. Why? It's much slower plus less secure. Maybe I just wanted to charge my device when hooking it up to the PC. With normal USB file transfer, by default, the phone does not mount and show its files to the PC. With MTP it does; and there's no way to stop it. MTP is also less stable. I had freeze ups many times when transferring large files where my computer no longer recognized the device. I had to unplug and restart.
Is anyone else having issues? Or is it just me being on Windows 8? Anyone know of a way to disable MTP and use the traditional way of mounting to sync? Thanks.
Just got an option I'm going to try. I worked on other devices I'll try ours:
"Use system tuner app. Go to startup button. Check for mtp. Click on it and find the exclude button. Click on it. Restart your tab. Connect to your charger and see if it works. For me it does, but you probably have to repeat the step because mtp might appear in your startup again (i don`t know how to kill it once for all)."
Source:
http://www.askmefast.com/How_to_disable_MTP_mode_on_samsung_galaxy-qna1310615.html#q750233
Will report back. For all you's who don't mind MTP, disregard this thread
Em can you explain the 'less secure' bit? But ya it sucks lol.
Closed Source Project said:
With the latest (and unfortunate) update from HTC, I have come to the conclusion that MTP is not the best protocol to transfer files between 2 devices. Why? It's much slower plus less secure. Maybe I just wanted to charge my device when hooking it up to the PC. With normal USB file transfer, by default, the phone does not mount and show its files to the PC. With MTP it does; and there's no way to stop it. MTP is also less stable. I had freeze ups many times when transferring large files where my computer no longer recognized the device. I had to unplug and restart.
Is anyone else having issues? Or is it just me being on Windows 8? Anyone know of a way to disable MTP and use the traditional way of mounting to sync? Thanks.
Click to expand...
Click to collapse
in windows 8 it sucks like hell, im with you, but in windows 7 is working fine and super fast, i pass large files from my pc to my phone, and when i say large, they are really large. i use my phone for movies, and i download movies from 5 to 6 GB, and it take a couple of seconds to get from my pc to my phone. you need updated drivers for it to make it work right.
blackwing182 said:
in windows 8 it sucks like hell, im with you, but in windows 7 is working fine and super fast, i pass large files from my pc to my phone, and when i say large, they are really large. i use my phone for movies, and i download movies from 5 to 6 GB, and it take a couple of seconds to get from my pc to my phone. you need updated drivers for it to make it work right.
Click to expand...
Click to collapse
Em what that just bs for a start the filesystem don't even support more the 4gb and then you got the fact there is no way it would copy over so fast that it puts my SSD drive to shame.
I always reboot to TWRP and use mount as old USB Mass Storage.
TheEndHK said:
I always reboot to TWRP and use mount as old USB Mass Storage.
Click to expand...
Click to collapse
Ya I do this too since the only thing that get put on there is roms which I'm about to flash.
blackwing182 said:
... but in windows 7 is working fine and super fast
Click to expand...
Click to collapse
Bull****.
MTP cant get over 2MB/sec even when using a high-end PC with SSD HDDs and USB3(yes i know the S doesnt support usb3, thats not the point), while USBMS easily do 10-15MB/sec, and ADB 5-6MB/sec.
MTP is worse than useless. Good thing I coded Quick ADB :silly:
MTP & the suck
I can agree on the initial frustration I had, trying to understand why my other android device allowed the copying of any file ext. onto the SD card. I bought a new phone with the same ICS os(phone did not come with a file manager), when I learned of MTP then what I learned now was that mass storage no longer exists . It is a more secure way the computer reads the device, so to avoid the blockade you'll need another device anything that has m-sd card capability so you can dump any one or more files onto it first off. Then goto googleplay and dl a good file manager program to use while accessing file in the phone. It should be simple from then in on to install any backed up .apk files or view any media(phone did not come with a versatile media player)files.
Closed Source Project said:
With the latest (and unfortunate) update from HTC, I have come to the conclusion that MTP is not the best protocol to transfer files between 2 devices. Why? It's much slower plus less secure. Maybe I just wanted to charge my device when hooking it up to the PC. With normal USB file transfer, by default, the phone does not mount and show its files to the PC. With MTP it does; and there's no way to stop it. MTP is also less stable. I had freeze ups many times when transferring large files where my computer no longer recognized the device. I had to unplug and restart.
Is anyone else having issues? Or is it just me being on Windows 8? Anyone know of a way to disable MTP and use the traditional way of mounting to sync? Thanks.
Click to expand...
Click to collapse
did not work for me, mtp still loaded!
i hate mtp, every time i copy a image file or video from my phone, it is corrupted, windows 7 or xp.
sometimes my wallpapers get corrupted just using es file explorer or just what seems randomly.
this is on my verizon note 2, running stock JB 4.1.2
anyone find a real solution yet?
if i have to root to get this solved, so be it, but i am about to do so any way since i miss having more control over my device.
turns out after testing, my sd card is a faked 64gb class 10, transfer rate suggests class 4 and 4gb of data was verified, good news is i can still get my money back and my friend who sold it to me may not have known it was a faked card.
MTP is completely retarded. UMS is a tried-and-tested protocol, this is the biggest sh*t sandwich Google has handed Android users so far.
MTP crashes every single time I try to use it. Try opening a folder that contains a large number of files. Explorer will freeze. Furthermore, MTP requres a device-specific driver, whereas UMS uses a standard driver. Oh this sucks so much!
Guys, I don't understand you really... In every ROM I've flashed lately being it AOSP or Sense based, there's an option to switch from MTP to the "old" UMS mode. In AOSP based ROMs it is usually located in Settings - Storage and you should open the menu there and you have USB Computer Connection where you can choose whatever you like. It is an option like any other options, you can use it or not
And yes I agree with you...it sucks
Rapier said:
Guys, I don't understand you really... In every ROM I've flashed lately being it AOSP or Sense based, there's an option to switch from MTP to the "old" UMS mode. In AOSP based ROMs it is usually located in Settings - Storage and you should open the menu there and you have USB Computer Connection where you can choose whatever you like. It is an option like any other options, you can use it or not
And yes I agree with you...it sucks
Click to expand...
Click to collapse
I am on a rooted S4 MINI using the original stock ROM. Other than this small niggle, after removing all the crapware I am pretty happy with what I have, although if there is a compatible ROM that would bring UMS to the table I'd be happy to try it. I just find it very annoying that earlier Samsung phones used to have the UMS option but recently they decided to get rid of it. That's as stupid as it can possibly get: a tried and tested, working feature that was already in place... WTF not just leave it there??
Scooxdroid said:
I am on a rooted S4 MINI using the original stock ROM. Other than this small niggle, after removing all the crapware I am pretty happy with what I have, although if there is a compatible ROM that would bring UMS to the table I'd be happy to try it. I just find it very annoying that earlier Samsung phones used to have the UMS option but recently they decided to get rid of it. That's as stupid as it can possibly get: a tried and tested, working feature that was already in place... WTF not just leave it there??
Click to expand...
Click to collapse
I know CM11 has the option included and I'm sure you have either an official or a CM11 port available for S4 mini
Rapier said:
I know CM11 has the option included and I'm sure you have either an official or a CM11 port available for S4 mini
Click to expand...
Click to collapse
I'll definitely look at it, thanks!
Scooxdroid said:
I'll definitely look at it, thanks!
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Click to collapse
Thx

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