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Hi everybody,
Got myself a brand new Touch Pro last monday and really love the thing. However, after playing with it for the past few days, it somehow stopped reacting to stylus take outs. Both when in sleep mode, as in a call. It won't wake up or pull up the notes application, respectively. I didn't drop the device or anything. Just installed some apps.
Anyone experiencing the same thing? Or does someone know of a certain option or registry entry that I can check?
Thanx! Scott
EDIT:
I tackled the problem! For anyone else experiencing this problem:
There is a tiny switch located at the top of the cut out for the stylus. Check whether this switch is obstructed. Mine got stuck under the casing of the device. Maybe this can happen randomly when inserting the stylus.
If anyone of you have had a similar problem, please report it here. If it is common, we should report it to HTC as well.
Scott
see and i thought the pro didn't wake up like the diamond does. now realize u have to take it fully out to wake.
Out of curiosity how did you clean it out? The only way I can see to do it is to pull the phone apart or just blow backwards down where the stylus rests.
I've had the stylus jam up inside the casing on me a few times. Quite possibly the battery sitting funny inside the case, a guy on whirlpool mentioned it.
ugh this happened to me today... how did you fix yours?... i don't really see where the dam trigger for this thing is
How to fix
I fixed mine using a toothpick and a flashlight. Use the flashlight to shine into the stylus silo. When you look closely you can see a tiny switch about 1cm upwards from the bottom of the device.
The switch roughly looks like this: _/|_ When you insert the stylus it "rolls" in a upward direction. Mine got stuck at the top of the square hole where the switch normally points out.
I carefully used the toothpick to pull it back out. I carefully pushed it in a little bit and made a downward movement. It popped right out to its normal position.
I hope this helped!
Scott
I'm having the same problem... Can someone post a photo so I know what to look for?
Same problem here, fixed by flicking the switch a couple of times.
Quick idea, maybe install the program: Gyrator2.
If it's not a sensor problem, I believe it might help since it's one of the specified rule and the program is quite useful anyway
This problem will happen if you jab your stylus into the slot without being careful. It won't touch it's switch. So it'll slide to the side. I'd suggest you point a flashlight at it and find out.
I found this thread when looking up how to solve my stylus issue, out of the blue it has been jamming up when I tried inserting the stylus in and out. Almost as if the stylus got thicker during the day, a very tight fit. Read this thread and got a clue that it may have something to do with that switch.
If I insert my stylus in at a angle it glides in and out as it is suppose to. If do it without paying attention like i do 90% of the time I will jam. I have have a look at this switch once I get home.
Thanks
Well, this forum has saved me yet again.
I was actually playing around with Gyrator when my stylus suddenly got really, really hard to move in and out. I had just deleted the stylus events in the app once I figured out what was key-locking my device, when on the next stylus insert it got really stiff. For a moment I thought maybe the app make some magical change to the magnet or something and so I uninstalled, tried it, then reinstalled gyrator.
I put an LED flashlight up to the little hole about an inch (5 cm) down the stylus shaft and then used a needle to play around in there. I can't say I have a clear idea where the switch is exactly, but I figured it was toward the body of the device. I finally saw something move and then tried the stylus. It worked a lot better then next two times, then suddenly it's again snapping in and out easily.
Thanks to the OP!
photos of switch
Daniel1515 said:
I'm having the same problem... Can someone post a photo so I know what to look for?
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Click to collapse
My stylus got super sticky all of a sudden (to the point i was scared i would break it if i pulled any harder to get it out). I couldn't figure it out. Then i read this thread and found out about the stylus switch. My switch was not aligned straight in the silo. All i had to do was find the switch and bend it back into place with a toothpick. I had some success bending it back with the stylus itself, but it is far enough back in the silo that it's hard to get good contact with the stylus point. And it quickly got stuck after a few inserts/removals. But after i bent it into place with the toothpick, it has been fine for the last few hours.
I've attached 2 photos of the stylus silo (the picture titled switch2 is better), in which you can just barely make out the switch. The pictures are taken with the Touch Pro face down. The switch in the pictures is in the correct position. It should jut straight out into the silo. If it is coming in at an angle, it may be making your stylus stick. Or it may not be registering (and thereby not waking up your Raphael) when you remove your stylus. You need to shine a light down the silo, or you'll never see it. It was extremely hard to get the photos because the natural light wouldn't illuminate down the silo, and the flash had to be aligned just right so that it would bounce back to the lens of my camera. But it's the best i could do.
Stylus prob
I am having the same problem, and have been unable to resolve it yet, if anyone can document exactly what they did to fix it I would be grateful.
Twiddling about with a needle is kind of hard to visualise.
Thanks
A|C
Thanks for the tips and the pics pokeycd.. i was scared that i had damaged my magnetic sensor but ur pics and info were just great and my stylus locks in and comes out perfectly now. thanks a lot.
I had the problem too. I got that cellphone and thought that it was suposed to be that hard to insert that stylus. Then i read this thread and watched a little closer and i found that switch beeing stuck. I first repositioned it with a toothpick. Then it worked again, but i need to be careful inserting that stylus (inserting it with an angle) else it will get stuck again. But later on i realized that i can easily reposition that switch with that stylus just by inserting it at an angle. (Angle). I hope u can figure out how you can fix that.
A picture of the switch (it's not that sharp but it will let u guess where you have to look for):
Switch for the Stylus
I hope it will help.
I have same problem too. I buy today Touch Pro. I think that magnet sensor is not OK.
Thanks to all for solved this problem
I think this problem is for all Raphaels..
There is no magnet sensor as far as i think. The magnet is just for keeping the stylus in the phone. There is a 'machanical' sensor (as you can see on the photos above). That sensor is either sticking in the case or is beeing stuck by inserting the stylus without caution.
I have this problem too I think...My stylus now slides in and out of the device without a problem, but if I look in Gyrator it always thinks my stylus is in. Despite all of the pics and advice above, I can't seem to locate / unstick / bend the sensor back to its correct position.
My switch came out
I was having this problem with the super-tight stylus on my Fuze, and after taking it in and out a few times (which I wish I hadn't done), I did this-
Take out the battery and shine an LED pocket flashlight into the opening of the silo where the batter sits, shining it back towards the opening.
I saw the tiny black lever that senses when the stylus is in or out. With my Fuze positioned with the silo on top, screen on left, battery area on right, this little lever was on the bottom right.
I took a toothpick and could position it so it stuck straight up into the center. I tried to move it around a few times, but then it came off and fell out! (came off or broke off)
Here are some pictures of the little piece and the stylus opening after it came out.
It doesn't look like the plastic is broken... anyone know if it can be fixed?
I have a design flaw on mine
I think I have a design flaw: instead of the switch and the casing for it, mine shows a cavity with what I thought was a metal sensor. I think the whole swith thing is missing on mine. Always has been.
hi all,
...sorry for double post but this can helps someone pheraps...
my problem was:
led not worknig at all and no speaker working even changing it.
cause:
daugther board (that is on card reader) was a bit desoldered from mother board, look at the black connector on left (looking from the back). daughter board is glued on card reader.no human solder possible.
solution:
-disassemble magician and put a piece of card (less than 1/2 mm) on the plastic cover, near the left of the speacker corresponding to the black daugther board connector.
-some spray to clean contact on black connector can help too...
it works great!
regards.
hi, i have exactly the same problem.
care to elaborate on where to place the cardboard?
a diagram or pics would help. thanks a bunch
You'd place the card (spacer) to the 'right' of the daughterboard (on the inside of the phone's housing, before you put it back together.
A sad day -- My microSD won't stay in the slot. It seems to "click" in, but there isn't enough to hold it and the spring ejects it. It seems to have been getting worse over the last few weeks, but I originally thought it was a specific microSD. Now it is all.
Is there a spring or something I can try to bend that will help it retain the card?
Not sure if some cardboard would work or not. I've never taken one down far enough to see how the mechanism works for the sd card slots, so not sure what holds it in or not.
Looks like a $10-15 part if you are willing to mail-order, $30-45 here locally near San Francisco.
Apparently it is a no-solder install.
I did get some very strange looks holding my microSD in with one hand with great intensity as I was restoring a backup!
bhundven pointed me to http://www.globaldirectparts.com/Samsung-Galaxy-S-4G-SGH-T959V-Card-PCB-Board-p/smsng6103180.htm -- though it seems to be "members only"
OEM Samsung Galaxy S 4G SGH-T959V SIM Card and SD Card PCB Board - Replacement Part
I picked one off eBay for $15, claimed to be new
Good Stuff
I purchased the part through eBay seller cellfixrepairs. They shipped same day and it part was, as far as I could tell, new. It had masking film on the top and the needed adhesive on the rear. It arrived USPS within two days (shipped from Los Angeles area to San Francisco).
Total time for the repair was under an hour. A #00 Phillips screwdriver is essential, and something that you can use to pry the case away is recommended; plastic is nice. It was a little scary prying off the old board, but it did come off without bending anything else.
The ifixit teardown is very nice to have available.
jeffsf said:
A #00 Phillips screwdriver is essential, and something that you can use to pry the case away is recommended; plastic is nice. It was a little scary prying off the old board, but it did come off without bending anything else.
Click to expand...
Click to collapse
A guitar pick works good to pry open the case if you don't have the plastic pry tool.
I'll start with that fact that I know I did this to myself.
With that out of the way, I need some help. I'm coming from a Moto X (that I was planning on keeping as well), so I bought a nano to micro sim adapter from Amazon.
With my new N5 unboxed and ready to go, I went ahead and tried just the adapter in the micro SIM tray to make sure it fit well. Turns out it goes in, but does not come out, or at least not without the nano SIM installed.
Now I have a shiny new N5 with the SIM tray stuck in the device, but my nano SIM isn't in it. When I insert the SIM ejection tool the tray pops out about 1/8", and I can get my finger nails on it and pull, but it will not come out any further.
I've tried slipping a piece of paper in while it is partially ejected to see if I can get it past a particular stuck point, but I don't really know what part is stuck.
I really don't want to tear open my brand new phone, any other ideas?
sjroberts98 said:
I'll start with that fact that I know I did this to myself.
With that out of the way, I need some help. I'm coming from a Moto X (that I was planning on keeping as well), so I bought a nano to micro sim adapter from Amazon.
With my new N5 unboxed and ready to go, I went ahead and tried just the adapter in the micro SIM tray to make sure it fit well. Turns out it goes in, but does not come out, or at least not without the nano SIM installed.
Now I have a shiny new N5 with the SIM tray stuck in the device, but my nano SIM isn't in it. When I insert the SIM ejection tool the tray pops out about 1/8", and I can get my finger nails on it and pull, but it will not come out any further.
I've tried slipping a piece of paper in while it is partially ejected to see if I can get it past a particular stuck point, but I don't really know what part is stuck.
I really don't want to tear open my brand new phone, any other ideas?
Click to expand...
Click to collapse
Try this it's a video for a iphone, but it may work in your case.
http://www.youtube.com/watch?v=cCMcMkEJAIU
worst come to worst you can pop off the back... http://www.ifixit.com/Teardown/Nexus+5+Teardown/19016
I'm guessing the adapter just isn't sitting flush, maybe try using a business car of paper that's sturdier?
Also try jiggling it up and down light, that how i got the sim tray out of an iPhone that was also stuck because of these damn adapters.
eneka said:
worst come to worst you can pop off the back... http://www.ifixit.com/Teardown/Nexus+5+Teardown/19016
I'm guessing the adapter just isn't sitting flush, maybe try using a business car of paper that's sturdier?
Also try jiggling it up and down light, that how i got the sim tray out of an iPhone that was also stuck because of these damn adapters.
Click to expand...
Click to collapse
Thanks, I'll try it with a little less force. I tried the first reply as well, with a piece of clear thin plastic, but no luck. I can get the plastic pretty far into the tray area, but can't get it to slide out at all. I guess this is one part of the phone they manufactured with really tight tolerances.
I already ordered the ifixit tool kit from Amazon..not sure if two Amazon's make a right, but it is probably the only answer.
So I was in this same position. I was going from Apple iPhone 5 to Google Nexus 5 back and forth. I didn't want to lose my nano to micro SIM adapter, so I put it in the Nexus 5's SIM tray and then into the Nexus 5. Lesson learned: Do not ever stick in an empty SIM adapter (micro-SIM for Nexus 5) into the tray. It will get stuck by the recess portion of the SIM adapter due to the spring terminals inside the phone that makes electrical contact with the metallic portions of the SIM. If you don't know what I mean, take a look at your SIM card and you'll see about three lines that travel across the metallic portions of the SIM. I did not need to open up the Nexus 5 to remove my stuck tray.
It turns out that if you still have the Nexus 5 screen protection film that comes with the new phone that you pull off of the LCD screen side, it is stiff enough to create a ramp for the metallic spring terminals to remove the stuck tray with the adapter in it. Cut across the width of the Nexus 5 screen protection film. Measure such that the width of the film to be about the width of the SIM's metallic width.
Here's a photo of what I'm talking about:
Note the Nexus 5 screen protection film, the Nexus 5 SIM tray in its normal position with the micro SIM adapter card recess portion pointing downwards, the nano SIM, and a piece of folded V shape plastic film cut out.
Pop out the SIM tray from the Nexus 5. It'll probably go out just enough that you can slip in a plastic film. What you do is you bend the cut plastic film in half to create a V shape and you jam in the bent V portion into the bottom side of the SIM tray opening if the Nexus 5 LCD screen is facing you. This is because that's where the SIM card's metallic parts face. You want to use the plastic film at the bent portion, not the two ends of the plastic film to be inserted into the SIM tray so that you can create a ramp to allow the spring terminals inside the phone to slide up and out of the recess of the micro SIM adapter (empty portion of where the SIM would normally go). You are trying to insert the plastic film where the SIM card normally goes into the recess portion of the micro SIM adapter. Make sure that the plastic film goes about more than the length of the SIM card or about the length of tray going into the phone. At that point, while pushing the plastic film into the tray, you will need to wiggle and pull the SIM tray out. I hope you have some finger nails, as that would help.
Watch this YouTube and it's basically what you're suppose to be doing: http://www.youtube.com/watch?v=cCMcMkEJAIU
Good luck. I know I wasted a lot of time removing mine and finally got mine out. Hope this helps someone else out.
hoang51 said:
Pop out the SIM tray from the Nexus 5. It'll probably go out just enough that you can slip in a plastic film. What you do is you bend the cut plastic film in half to create a V shape and you jam in the bent V portion into the bottom side of the SIM tray opening if the Nexus 5 LCD screen is facing you. This is because that's where the SIM card's metallic parts face. You want to use the plastic film at the bent portion, not the two ends of the plastic film to be inserted into the SIM tray so that you can create a ramp to allow the spring terminals inside the phone to slide up and out of the recess of the micro SIM adapter (empty portion of where the SIM would normally go). You are trying to insert the plastic film where the SIM card normally goes into the recess portion of the micro SIM adapter. Make sure that the plastic film goes about more than the length of the SIM card or about the length of tray going into the phone. At that point, while pushing the plastic film into the tray, you will need to wiggle and pull the SIM tray out. I hope you have some finger nails, as that would help.
Watch this YouTube and it's basically what you're suppose to be doing: http://www.youtube.com/watch?v=cCMcMkEJAIU
Good luck. I know I wasted a lot of time removing mine and finally got mine out. Hope this helps someone else out.
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Click to collapse
I was in the EXACT same scenario tonight and just wanted to say thanks. It took about 10 minutes, but I got the tray and the adapter out without breaking anything. Thanks again!
Thank you hoang51 :good::good::good:
It worked and helped me get my nexus 5 tray out.
Remember guys, if you have your tray stuck, try this method (mentioned by hoang51) and be patient. It works!
You saved My N5 too, worked like a sharm
aaronkalb said:
I was in the EXACT same scenario tonight and just wanted to say thanks. It took about 10 minutes, but I got the tray and the adapter out without breaking anything. Thanks again!
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Click to collapse
I'm curious if the pins come up from the bottom of the phone or down from the top. To put it another way, do I slot in the plastic on the top of the sim card tray or the bottom? I assume the bottom but I'm having a bit of trouble getting this to work.
On the positive side, I had some difficulty finding plastic that would fit in there. Paper was, of course, too flimsy. It appears that cutting a rectangle out of an aluminum soda can seems to fit quite well and retain its shape as I fumble around with this.
Thanks for the ideas!
Thank you for the idea, it worked for me too.
One piece of advice for those who are struggling > try to use the piece of plastic unfolded. I found the V shaped folded plastic too thick to properly go inside, as soon as I unfolded it it worked like a charm.
matt68000 said:
I'm curious if the pins come up from the bottom of the phone or down from the top. To put it another way, do I slot in the plastic on the top of the sim card tray or the bottom? I assume the bottom but I'm having a bit of trouble getting this to work.
On the positive side, I had some difficulty finding plastic that would fit in there. Paper was, of course, too flimsy. It appears that cutting a rectangle out of an aluminum soda can seems to fit quite well and retain its shape as I fumble around with this.
Thanks for the ideas!
Click to expand...
Click to collapse
For the record, You need to slide the shim between the bottom of the tray and the phone. Like where the Pins would contact the sim card.
Wasted about 90 min sliding the shim in the topside.
When it's fixed put some duct tape on the underside of the converter. Trim to size. It stopped my pins. You can put a blank cut piece of plastic in the cutout, the duct tape holding it. Just swap the blank for the sim.
Sent from my Nexus 5 using XDA Premium 4 mobile app
Many many thanks to everyone who posted help and advice in this thread especially http://forum.xda-developers.com/member.php?u=3827427
Got my sim tray out after about 20 mins of wiggling. Thought i was doing it wrong but got there in the end. Phew! Was very worried id broken a £350 phone!
Just for the record..... DO NOT PUT EMPTY SIM ADAPTORS IN THE NEXUS 5! :good:
After about an hour of jiggling and wiggling, i finally got it out using my galaxy note 3's screen film. Many thanks i thought my N5 is over.
Hurra!!
Love it when a story has a happy ending. Great example of a helping hand saving many in trouble.
What a freaking nightmare. Tore the whole phone apart and couldn't figure how to get the tray out until I came across this thread. Thanks @hoang51, you saved my arse.
I joined this forum just so I could say thank you for this. I thought I was well and truly humped until I read the trick about folding the plastic film and inserting it into the bottom side of the tray. Popped out after about a minute of fiddling. Big ups sir!
Thank you. This worked for me too.
Corbu said:
Thank you for the idea, it worked for me too.
One piece of advice for those who are struggling > try to use the piece of plastic unfolded. I found the V shaped folded plastic too thick to properly go inside, as soon as I unfolded it it worked like a charm.
Click to expand...
Click to collapse
Thanks a bunch saved my Red Nexus 5
A 0.15 mm feeler gauge, such as this one from AutoZone or Pep Boys is PERFECT for this task. I slid it in on the non-screen-side of the sim tray, pulled on the tray and out it came, instantly, first attempt, no wiggling or playing with it required. The feeler gauges I have are exactly the same width as a mini SIM.
Sadly, I didn't think of this trick a few years ago when I did the same stupid thing with my CR-48 Chromebook's SIM and destroyed the pins forcing the sim adapter out.
A lot of people I've noticed have been getting a sim card error. I've read that people are moving the gold prongs up and that's helping; mine did not need to be moved.
Instead there is a small piece that is depressed when the tray is inserted, probably allowing the data to flow, not sure.
It's at the bottom, mine popped out and I just pushed mine in. After that I couldn't get signal, but I just put my phone back on the housing and now it works fine...
TL;DR
The Little piece at the bottom of the sim card needs to make contact with the copper piece.
The attachment in this file has a black circle around the piece I'm talking about
MAKE SURE TO PUT THE PHONE BACK IN THE HOUSING AS THE RADIO NEEDS A PART OF IT TO WORK
Good luck guys!