Quick question regarding Zune - Windows Phone 7 Q&A, Help & Troubleshooting

Just getting to grips with purchasing from both phone and desktop.
One quick thing which has probably been covered but apologies as I couldn't find it.
I have purchased songs on desktop zune using Microsoft points, when i go to zune on my phone they register as having already been purchased but it will not let me download it again to my device. It simply says do i want to purchase it again. Is the only way of getting purchased music from desktop zune to my phone to snyc the file specifically?
Also if i buy songs on my phone the transaction goes through on my debit card fine but Zune desktop does not recognise that i have already purchased the track and so i cannot download it on my PC. Again i assume i have to sync the file from my phone to my pc?
Thanks!

you shouldn't need to purchase it again. it may require you to sync from the pc though. in australia we don't get music access so i can't tell you of my own experiences.
you should be able to pull music off the phone through zune software (not going through the market place again).
most of it would be syncing back and forth between the phone, avoiding the market place where possible.
for further support on this i'd suggest using twitter and contacting @zunesupport.

The Gate Keeper said:
you shouldn't need to purchase it again. it may require you to sync from the pc though. in australia we don't get music access so i can't tell you of my own experiences.
you should be able to pull music off the phone through zune software (not going through the market place again).
most of it would be syncing back and forth between the phone, avoiding the market place where possible.
for further support on this i'd suggest using twitter and contacting @zunesupport.
Click to expand...
Click to collapse
Thanks for the info mate. I have been able to sync the files between PC and phone, it would just be nice if it was possible to say buy a few songs on my pc or phone and then be able to simply download them on the alternate device without having to plug in and sync.
Not a massive issue either way.
I may try the zune contact as you suggest.

well no need to plug in and sync, set up the phone for wireless sync.
http://www.microsoft.com/windowsphone/en-us/howto/wp7/music/sync-files-with-my-phone.aspx
under the header "To set up wireless sync".
basically, provided you're on the same wifi network, you'll be able to sync wirelessly. this is how i do my syncing.

Related

Stock ATT Fuze - Contacts Fun!

All:
I've searched a few times, and can't find an answer to what I think is a simple question... perhaps I don't know what to search for?
I'm looking for an easy way (i.e. non-outlook-installing) to manage my contacts via PC. I've just purchased the phone this week, and putting all of the contacts in by hand, while quicker than any other phone I've ever had, is rather time consuming.
Is there any way to do the following?
1. Have a small app on the PC that can work via Activesync (or otherwise?) to keep the contact information manageable.
2. A How-to on using a computer as a bluetooth keyboard to simplify putting in contacts.
I'm a few clicks away from installing the Outlook 2007 trial for this just to get the contacts loaded, but since it's a trial, I see that as a sub-prime way to manage the contacts permanently. I understand that I could move all contacts out of my old phone onto the SIM card, but having an alternative on the PC would give me the ability to add/edit in the future in a quicker manner.
Thanks in advance,
Matthew S. LaComb
figured it out
I'm such a noob -- found this site after perusing the forums:
http://blownfuze.org/
Found a link to mymobile; this app allows you to see and control the phone (must use activesync and windows)
http://blownfuze.org/files/MyMobile123_06152008.exe
Awesome!
google sync
Try Chapura
I just got my fuze two days ago - Chapura's pocket mirror should solve your problem but if you're thing about playing around with ROMS - flash first and then you won't have to re-install.
Works great with multiple folders and large databases. I've been using their products on my palms for years.
Good luck!
mlacomb said:
All:
I've searched a few times, and can't find an answer to what I think is a simple question... perhaps I don't know what to search for?
I'm looking for an easy way (i.e. non-outlook-installing) to manage my contacts via PC. I've just purchased the phone this week, and putting all of the contacts in by hand, while quicker than any other phone I've ever had, is rather time consuming.
Is there any way to do the following?
1. Have a small app on the PC that can work via Activesync (or otherwise?) to keep the contact information manageable.
2. A How-to on using a computer as a bluetooth keyboard to simplify putting in contacts.
I'm a few clicks away from installing the Outlook 2007 trial for this just to get the contacts loaded, but since it's a trial, I see that as a sub-prime way to manage the contacts permanently. I understand that I could move all contacts out of my old phone onto the SIM card, but having an alternative on the PC would give me the ability to add/edit in the future in a quicker manner.
Thanks in advance,
Matthew S. LaComb
Click to expand...
Click to collapse

Importing Contacts?

Be kind, as I am a geezer and our brains ain't as sharp as they used to be
Went from a windows HTC tilt to the iPhone and importing contacts was easy using oulook. Now I'm going from the iPhone to the Captivate. How do I import them onto the Captivate?
oldfossil said:
Be kind, as I am a geezer and our brains ain't as sharp as they used to be
Went from a windows HTC tilt to the iPhone and importing contacts was easy using oulook. Now I'm going from the iPhone to the Captivate. How do I import them onto the Captivate?
Click to expand...
Click to collapse
If you can export the numbers out of Outlook into a .csv file...you can import that file into your gmail account. I have a mac and had a similar problem. Exported my numbers out of address book and then uploaded to gmail contacts. Once you do that...you can select in the settings on the phone to allow show contacts with phone numbers. Hope that helps.
so, are the contacts floating in the clouds somewhere or do they get downloaded to the phone?
oldfossil said:
so, are the contacts floating in the clouds somewhere or do they get downloaded to the phone?
Click to expand...
Click to collapse
No, if you import your .csv file into your phone from your Outlook, the contacts are limited to your phone. If you, however, import your .csv into your Google Account, that puts your contacts into the cloud, which will sync with your phone.
If that sounds confusing I'm sure I could throw you a guide together if you like.
thanks, all is clear now
vCards Worked Better For Me
I had problems getting gmail to recognize my CSV even after I tried to organize it like some site said it wanted, so I dumped all of my contacts as vCards using a VBA script I found by searching and then loaded each one into gmail.
Samsung Kies
Did anyone use Samsung Kies for importing contacts?
I wanted to but I couldn't get my computer to work with kies (w7, 64bit)
joedoe said:
Did anyone use Samsung Kies for importing contacts?
Click to expand...
Click to collapse
I wish I had done it originally, but I was able to sync my contacts back to Outlook using Kies. I would say that that is the way to do it.
I also had problems connecting with Kies on my W7, 64 machine until I downloaded the most recent version (1.5.1.10071_32), downloaded Microsoft .NET Framework 4, and removed my SD card. Now everything connects fine.
Old dude here too. Was going to post (may still if this get info) a new thread but found this thread. I currently rock an old HTC Hermes WM6.1 device. It Sync's all my Work Outlook Contacts & Meetings, and at home all my Outlook Contacts. The Meetings are important, as are the Contacts. I may wait until the WM7 devices start appearing, but the Captivate looks pretty nice and I can get a good premier price.
Will it/Can it sync that info using the Samsung Programs? I don't want to mess with CSV's and gmail, I work for a huge aerospace company and deal with meetings and new contacts daily, need my phone to handle that info on a daily basis. WinXP at work, Win 7 at home....
Thanks!
Kies imported my contacts just fine (it lost groups and photos though).
However it hangs on importing appointments
treylemkn said:
If you can export the numbers out of Outlook into a .csv file...you can import that file into your gmail account.
Click to expand...
Click to collapse
This is exactly what I did. Worked like a champ
Kies does work on Win 7 - 64 bit with Captivate
I wanted to post a reply to this one because I was frustrated to the extent of giving up on kies, but was finally able to get Kies see my phone (samsung captivate).
So first thing is, it works, you can set Kies to see your phone on Win 7 - 64 bit.
of course, I tried a lot of things back and forth, install and uninstall various drivers etc. but below is what I think will work, please give it a shot if you are unable to get Kies to see your phone on Win 7 - 64 bit.
1. Uninstall any drivers if you have installed (either the USB_Drivers_5_02_0_2 or usb_drivers_GalaxyS_x64). [For the 5.02.02 there is a SSADUninstall.exe in the i386 folders, double check on the control panel and uinstall if you see a program listed as Android USB Modem]
2. Install Kies from the UK site samsungapps.com (cannot post URL yet) it does not matter where you download from, the same s/w is on various URLS. I am using Kies_1.5.1.10071_32
3. On the phone, under settings -> applications -> usb settings either select ask on connetion (this is how I have it), but I figure Kies would also work.
4. Plug the phone using the USB cable (I dont know if it really made any difference but I plugged the cable on to one of the back m/b ports as I read on a few forums that it wont work on the front port)
5. Now wait, your pc is going to play a trick, windows will try to install a driver for this and then say it could not find one. Ignore it ! In the meanwhile, you will also notice a warning saying if you want to run a program from Samsung electronics or something like tetrun, say yes and let it continue.
6. Have patience now and in due time, Kies will start (I have also set kies to run in win xp compatibility mode explicitly but it may not be required). You will not see your phone yet. but you continue to wait for another minute.
7. Eventually kies will say on the right side of the app that drivers need to be downloaded for the connected device and will start downloading them. Let is complete. It will then install them. windows will show you the bubble saying it is installing drivers (similar to one that failed earlier). You may click on it and you will see that it installs 3 drivers. I am thinking they are for the mass storage, modem and media player but not sure.
8. Once it is done, it should show a bar oscillating and say 'connecting device'
9. And voila, after some more wait, you should see your phone on the right side in Kies.
Please be patient, it takes quite a while for all these things to go through and you may be start thinking it has gotten stuck.
Now, for the bummer if you want to sync with outlook, it missed out quite a few of my contacts and I am still unable to get the calendar on to my phone. Kies reads it and shows it well but my phone does not show the appointments yet.
But kies will allow you to get photos off or manage contacts etc. so it does help.
If it works for you please post your experience. so others can be more confident.
Best of luck.
I tried everything possible including these instructions, cannot get it to work on windows 7 64-bit.
oldfossil said:
Be kind, as I am a geezer and our brains ain't as sharp as they used to be
Went from a windows HTC tilt to the iPhone and importing contacts was easy using oulook. Now I'm going from the iPhone to the Captivate. How do I import them onto the Captivate?
Click to expand...
Click to collapse
It was easiest for me to get the contacts on the phone through google. You should be able to sync the iphone contacts with google, then they should sync with the Captivate.
Try the New "Beta" Sprite Migrate"
I am running Win 7 Ult. 64-bit with Office 2010 64-bit and have an HTC Touch Cruise (WM6.1) and just got the Captivate. First, let me say that nothing seems to work with Outlook 2010 64-bit, so no syncing. I did get & Load .Net 4.0 and the UK version of Kies. All that works and I can load stuff onto my SD card. So far update.zip and some ePub eBooks. But as for moving stuff off the WM 6.1 and to the Captivate, the best and easiest option so far has been "Sprite Migrate" a new program, still in Beta. The web site is http://www.spritesoftware.com/products/migrate/how-does-it-work- It is an easy 3 step process. I was able to move almost 800 contacts. It did show some errors after I ran step 3, but all the contact information is there. Now none of my calendar info came over and I am not sure yet what else came over, but all that contact info was the priority and that worked. The program is free. If I find a log file for the errors in step 3 , I will send it to them.
Did it transferred photos with contacts and if it did what was the quality of photos?
Yes, it transfered my photos just fine. No luck on appointments
Sent from my SAMSUNG-SGH-I897 using XDA App
I just went from a Tilt to a Captivate and the AT&T rep put all my contacts on the phone. I have been trying to use the voice dial but I am told I need to sync my phone with gmail? I recently created a gmail account but I cannot figure out how to get my contacts set up so I can use this feature...any advice?

[Q] Cant reinstall Apps in Windows mobile 7

Hi forum
HTC HD2 user here. Windows 6.5
Just got a Nokia Lumia 710
I am finding windows 7 very very very difficult.
First off I had to create a windows live ID etc etc install zune ...
Now iPHONE and WINDOWS MOBILE 7 SUCK ...
Problem:
I bought a free app.. Talking tiger. via zune
It didnt copy properly into my phone ..
I tried to install from zune once again .... and it says already purchased ....
Scenario:
My Mobile is connected to the computer and I am sharing internet connection of my computer onto the phone. Just to put it in a nutshell, I have
NO SIM CARD INSTALLED sharing internet from my PC via data cable.
Tried - 1
Opened www.windowsphone.com on my PC selected the application and clicked reinstall
Gives two options
1. Send message onto my phone - India is not listed
2. Download later instructions via email - Till now I haven't received any email on the account that I registered as windows live
Tried - 2
On my mobile device
Opened marketplace --- shows an UGLY blinking dots with a connected message and synchronization complete message.
I am not able to open market place - I Guess its because I am connected to PC.
Again I do not have Wi Fi or SIm card in my mobile
Any help ?
[UPDATE]
I got an email
----------------------------
You've requested to reinstall Talking Tiger from the Windows Phone Marketplace. Here's how to download and reinstall this app:
Clicking the link below will take you to the details for the app inside Marketplace.
zune://navigate/?phoneappID=5ccc3970-13fa-48b7-9683-11fbd9d1f1e0
When prompted, tap the 'Install' button.
Your app will begin downloading.
Once the download is complete, you can find your app in the app list.
Enjoy the app and thanks again for visiting the Windows Phone Marketplace!
Microsoft respects your privacy. To learn more, please read our Privacy Statement.
http://privacy.microsoft.com/en-US/default.mspx
--------------------
Now this is not a link.
If I paste this in my browser it takes me to google search result
If I paste this link into run, it takes me to zune place but no install option there
If i get more information I will post it
Have you fully synced phone to Zune or have you just installed Zune. It shouldn't be a guest. It should have recognized this the first time you connected the phone. Its happen to me on occasion I'd have to click the button in Zune change relationship.
Sent from my HD7 T9292 using XDA Windows Phone 7 App
Partially solved
Hi
Thanks for the reply. I will check zune settings ... can you tell me where the change relationships might be ?
I could install apps after I brought the phone to my office.
There is Wi Fi network there, and the IT Department allowed me to connect for half an hour ...
But : My question remains ...... When I connect the phone to a PC I am not able to access market place apps , it says Connected and then synch in progress and then Synch Complete.
Some more
I am not able to access my camera as well. Says Connected.
Any thoughts ?
While the phone is connected to Zune, the OS locks the media and app databases on the phone for the PC's use. This means no using the media player, camera, or Marketplace on the phone while connected to Zune on the PC. Instead, though, you can use Marketplace on PC to install apps to the phone.

WP7 Skydrive - no app to access the computer

As you all know, skydrive and WP7 sync pretty well together. Everyone is happy with their 25gb storage (or 7 if ur new).
But when u go to skydrive website, u can also view the computers that are currently turned on and sharing files online (its on the bottom left corner)
it comes online when u install the skydrive client on your computer.
So my question is... how come we dont have an app that can access that yet? The whole computer folder is ONLINE, you can access any files within as long as the computer is switched on, ie. acting as a server.
Imagine instead of 25gb, u have access to ur entire computer drive and u can stream music and video off that like the skyrdrive app. We wouldnt be restricted to 25gb, (im sure a lot of peoples music and video folders are in terrabytes) and we can connect where ever we go if we have 3G connection.
Maybe its because the API hasnt been released yet but .... i think this is something MS or developers should be working towards.
That's a really good idea! Until someone develops such an app, we can access skydrive website from WP and click on "PC site" and voila! You can access your PC! And the speed of the PC site is also fast
Yea but i want to stream music / video with an app it would be soooo convenient
I have a desktop that i leave it on as server anyways, so might as well.
this is the function in skydrive
http://windows.microsoft.com/en-US/skydrive/fetch-files-pc-ui
I am sorry, what?
I am not sure I am getting your point.
-there's a windows program that allows you to sync a local folder to skydrive - check
-there's a WP7 app that allows you to access files on your skydrive - check
-as far as I am aware, you can also stream music and movies off skydrive to your WP7 (I haven't checked or tried yet, though It works with both movies and music).
So, what is it you're looking for?
EDIT: If you're looking for a sync option from skydrive to your phone, how would that work? Your skydrive is 25Gb, WP7 phones have 16Gb max. So you can't simply sync your skydrive to your phone...
EDIT2: I think I figured out what you're looking for. You're looking for a way to access not your skydrive, but your computer from your phone. The feature you describe is a feature of the skydrive website that allows you to remotely upload files from your (running) computer. I vaguely recall seeing apps on the marketplace that would allow such a thing. I'll have to check, though...
EDIT3: A possible sollution would be to set up a TVersity Server on your PC. You can then stream music and video to appropriate clients, for WP7 there's an app called MyMedia WP7.
Note that you'll need to know how to access your TVersity Server from outside your LAN (How to make your PC connectable from the internet). Not the easiest sollution, but then again, the problem you have is very... specific, it's not a general use case.
EDIT4 (I am really good at this aren't I? ): possible alternatives would be the app called "Qloud Media" and Plex, each app requires it's own server software, though.
yep i have tried all those apps u said. I also found another one called Tonido, works ok well but im hoping for some developer to utilize the skydrives full potential (ie. the fetch file) instead of installing another desktop program to allow connection
tversity current dont offer free accounts
I have been playing around with the SkyDrive API the last few months, and I don't believe there is an official "Microsoft-blessed" way to do this via the API.

[Q] Coming back to Windows

Gentlemen and ladies,
I am coming back to Windows (used to have an Imagio) after being on Android the last two years. So need some personal opinions and advice.
What are the must have apps for thw 8X? I will already be downloading and installing Crackle, tuneIn, Skype, Flixster, iMDB, and Adobe Reader. Anything else?
And along that vein, no way to side load apps?
Also, music. Coming from the Thunderbolt and a 32G card, dropping to 16G (actually, 11?) how does one manage all thier music? I found I have over 16G of music and would like to know best how to manage that.
And syncing to my wifes desktop. Outlook is her life, contacts and calender. i want to be sure that the connection isn't too complicated and that the phone will not change anything, in other words, the phone should only accept all calender and contact data, without modifying or altering anything.
Am excited to use this bad boy, should have it by Friday! Great way to start the new year!
Thanks for all the information everyone!
jerrya said:
Gentlemen and ladies,
I am coming back to Windows (used to have an Imagio) after being on Android the last two years. So need some personal opinions and advice.
What are the must have apps for thw 8X? I will already be downloading and installing Crackle, tuneIn, Skype, Flixster, iMDB, and Adobe Reader. Anything else?
Click to expand...
Click to collapse
Metrotube definitely. The Windows phone web app store also has a list of "essential" apps.
jerrya said:
And along that vein, no way to side load apps?
Click to expand...
Click to collapse
Developer account.
jerrya said:
Also, music. Coming from the Thunderbolt and a 32G card, dropping to 16G (actually, 11?) how does one manage all thier music? I found I have over 16G of music and would like to know best how to manage that.
Click to expand...
Click to collapse
Downgrade the quality, if you are using loseless files. You can try google music also.
jerrya said:
And syncing to my wifes desktop. Outlook is her life, contacts and calender. i want to be sure that the connection isn't too complicated and that the phone will not change anything, in other words, the phone should only accept all calender and contact data, without modifying or altering anything.
Click to expand...
Click to collapse
You can't plug in your phone and sync. Online sync only.
matthew5025 said:
Metrotube definitely. The Windows phone web app store also has a list of "essential" apps.
Click to expand...
Click to collapse
Thanks! I will give that a go!
matthew5025 said:
Developer account.
Click to expand...
Click to collapse
Whats this? Never heard of it.
matthew5025 said:
Downgrade the quality, if you are using loseless files. You can try google music also.
Click to expand...
Click to collapse
I have heard of dbPowerAmp that converts from mp3 to wma, supposed to cut files in half. So will test that on a few songs, I really don't want to loose alot of quality for storage. And since I am going with a 2G plan (already miss my unlimited!), want to really reduce my data usage, so will google music download to my phone, or only play whats on the cloud?
matthew5025 said:
You can't plug in your phone and sync. Online sync only.
Click to expand...
Click to collapse
Crazy! I am doing something like that now, except contacts don't sync wirelessly, in fact, they don't wired either! Have to save contact file, then upload to phone, and load into google. Hopefully my Windows phone and Windows Outlook will really enjoy working together!
Music - For $9.99 a month you can enjoy an Xbox Music Pass, allowing unlimited streaming and downloading of over 30 million songs. It's integrated directly into the Music+Video hub. You can grab whatever you like, it's pretty awesome. And if you like Pandora-like functionality, you can use the Smart DJ feature to create a playlist of music similiar to an artist or song that you like. If you have Windows 8, you can use the Music app on there to add music to your "Cloud Collection." Music in your cloud collection will appear on your phone as if you had synced it there, but will stream when you play it. You can tap+hold to download it to your phone if you like. I will note that the Music app on Windows 8 leaves a lot to be desired. Zune was way more useful and awesome, but Xbox Music will improve over time.
Side-loading - You don't do this on Windows Phone. Apps are approved by Microsoft and installed via the Store only, to ensure quality and safety. This is similiar to Apple, but Microsoft is less restrictive on what they allow (Apple tends to block things they find morally offensive or that encroach on their own products). If you are a registered Windows Phone developer, you can developer-unlock your phone and side-load apps to it, if you have the source-code for said apps. There aren't many available, and this is not the intended purpose of the dev account.
Outlook/Email - Email on WP8 is tied to online accounts (gmail, outlook, yahoo, custom). And since you sign into the phone with a Microsoft account, you already have an account on Outlook.com if you want to use it. You can set it up to check an existing email account with another service provider, or create aliases (other email addresses) that go directly to your Microsoft account email. If you want to connect the Outlook desktop program on your PC to your Outlook.com online email, you can download a program called the Microsoft Office Outlook Hotmail Connector, which does exactly what you are trying to do.
You can sync the phone with your desktop to transfer music, videos, and photos back and forth, in one of three ways: On Windows 8, use the "Windows Phone" app from the integrated Windows Store, or download the Windows Phone desktop sync program, or just drag and drop files using Windows Explorer. When you plug your phone into your PC, you will see it under My Computer. There are folders for Music, Videos, Photos, and Ringtones.
Another awesome thing is the SkyDrive integration. Go to skydrive.com on your PC using your Microsoft account (or jump to it from Outlook.com using the menu at the top left). You can store files there. 7 GB for free. Photos automatically show up in your phone's Photos hub. Documents automatically show up on your phone's Office hub. There is a SkyDrive app in the Windows Phone Store that will let you do even more with your SkyDrive.
Enjoy your phone. It's actually very awesome.
Music - For $9.99 a month you can enjoy an Xbox Music Pass, allowing unlimited streaming and downloading of over 30 million songs.
Yea, I have thought of that, but cant find a reasonable excuse to use it. I may listen to hours of music a day, but I am very specific regarding sound and styles. And I get the latest from my friends and listening to the radio from time to time. If I hear of a band from friends or on the radio, I look for more and see if I like it. If I do, I purchase the albums. Of course, my favorite band is an atuomatic purchase and doesn't count. Since 2010, I have only purchased three albums from bands I have learned about, so 10 bucks a month just isn't justified.
Side-loading - You don't do this on Windows Phone. Apps are approved by Microsoft and installed via the Store only, to ensure quality and safety. This is similiar to Apple, but Microsoft is less restrictive on what they allow (Apple tends to block things they find morally offensive or that encroach on their own products). If you are a registered Windows Phone developer, you can developer-unlock your phone and side-load apps to it, if you have the source-code for said apps. There aren't many available, and this is not the intended purpose of the dev account.
I am looking into trying to write my own apps. I have gotten a ton of information and where to look, so hope to start doing that soon. There is (I think) a simple app that is the only one I really miss, so going to see if I can make it!
Outlook/Email
I got that figured out. My wife loves how I get updates wirelessly, instead of having to sync every weeked.
You can sync the phone with your desktop to transfer music, videos, and photos back and forth.
Did the transfer method. But gonna look into that desktop sync thing, might make music transfers easier.
SkyDrive integration.
That just rocks! Its crazy that I can capture a vid or picture, and the family can watch them from my xbox almost instantly when I am still out in the field! I haven't yet fully utilized it, but getting there! Just need to figure out office and I will be a mobile fool!
Enjoy your phone. It's actually very awesome.
It is really awesome! Even my wife loves it! Maybe I can get her to come back from the dark side of apple! This phone really is above and beyond what I though it would be, The style is great and the OS just rocks! Really impressed with Windows. I think I can call myself a fanboy now!
My name is Jerry, and this is my windows phone!

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