I just received my Nexus S in Singapore from a friend who returned from the US.
All of the soft keys are not working/or lighted. Tried both hard and soft resets, but still not working.
Its going to be a HUGE hassle to exchange it again in the US.
Anyone else experienced this problem out of the box?
Ive exchanged my NS twice because of the touch keys. My first one the home button u had to press really hard to get it to work an my second one i had the same problem with the back button. My third one is pretty good although i do notice that the back button is alittle less responsive than the others but its alot better than the other two so im not worried about it. I would suggest exchanging it or send it in to get repaired
I'm having the same issue with the back button but it comes and go i'll just stick with it I heard it might be a software issue
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Just woke up this morning, tried to make a phone call, and realized that my Call button wouldn't work. So I tried the home button, and it also won't work. So basically the whole left side of the Touch Pro isn't working. I tried resetting, thinking it would be a software issue, but nothing.
Just wondering if this is a common problem or what, and if there's any kind of fix for it.
I have the HTC Touch Pro from Sprint by the way. And I also have insurance, so it's covered, but I wanted to see if I could fix it before I mess with insurance. Considering how hard these phones are to get, I don't feel like waiting another month before I have a new working one.
Thanks a lot.
so for the last few days ive been getting this weird problem, that when i press the call button to enter the dialer, instead of going to the dialer, if for example im on the program tab in tf3d, it will go to the settings tab, thus emulating a left click... it would be on or off this prob for a while, but now it seems every time i press the call button, it goes left. this is the same for the home button aswell goin left, also the end button and back button going right... up and down work fine, but im confused why this problem has arisen....
*as i was typing this, i jus tried again, and now i cant even go left or right, so the only buttons that are working are up, down and select...*
Any insight, maybe i need to remap them, maybe the hardware buttons are screwed... imma try a hard reset and let you know the results, any help is appreciated.
forgot to mention, im on NRGs latest phoenix rom....
I know normally that those buttons are pretty ridiculous. I mean trying to press left or right is pretty much like your praying that you get it since its almost 50/50 that youll hit the call or end buttons. I especially hate this when your in a program trying to go right and you end it by accident, but thats now im way off topic . Anyway, maybe it is possible that your buttons have become slightly misaligned, since thats all it would take for them to get screwed up. Although I have also experienced a similar problem to yours a while back, but it eventually ended. It COULD have something to do with the rom, but I find it highly unlikely, since theres tons of people using that rom. Do the buttons not register, or do they actually not click down? I was confused on this in your post.
djcaston said:
I know normally that those buttons are pretty ridiculous. I mean trying to press left or right is pretty much like your praying that you get it since its almost 50/50 that youll hit the call or end buttons. I especially hate this when your in a program trying to go right and you end it by accident, but thats now im way off topic . Anyway, maybe it is possible that your buttons have become slightly misaligned, since thats all it would take for them to get screwed up. Although I have also experienced a similar problem to yours a while back, but it eventually ended. It COULD have something to do with the rom, but I find it highly unlikely, since theres tons of people using that rom. Do the buttons not register, or do they actually not click down? I was confused on this in your post.
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thanks for you reply they click down, but do not register correctly, for exmaple, if i was to press the call button, it will click, but register it as a left click...
after peforming a hard reset, and not installin anything else on the rom, i was glad to find it was all working again, prompting me to believe it was something i installed, but after 10 minutes, the erratic behaviour started again.... strange!!! dishearted, i went to sleep last night and when i awoke this morning, its all good in the hood! the buttons are fine! but for it 2 happen without installing anything, im guessing i might have had a bad flash or something...
manoli20 said:
thanks for you reply they click down, but do not register correctly, for exmaple, if i was to press the call button, it will click, but register it as a left click...
after peforming a hard reset, and not installin anything else on the rom, i was glad to find it was all working again, prompting me to believe it was something i installed, but after 10 minutes, the erratic behaviour started again.... strange!!! dishearted, i went to sleep last night and when i awoke this morning, its all good in the hood! the buttons are fine! but for it 2 happen without installing anything, im guessing i might have had a bad flash or something...
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Possibly, but by the way your describing it, it sounds like very erratic behavior and may have something to do with the actual hardware. If it continues I would bring it in to your carrier and see if you can get it replaced or fixed.
I had this same problem. Had to get it replaced and the replacement works pretty much as well as when I first got my original FUZE. First replacement was complete crap (buttons were horrible, center button didn't click) but my second replacement is a bit better. You can see it wasn't put together as well as a new one though, the keyboard is a TINY bit to the left so you can see the backlight coming out from the right and the volume up button kind of sucks. Disappointed in these refurbs.
well its been behaving itself today... so touch wood it continues! i read somewhere that somebody was experiencing something similar and it just went away after a while...
we'll see!
my spacebar button always stuck. very hard to press....any solution?
Damn. My FUZE's DPAD is starting to act up again! My current FUZE is a refurbished replacement for my original which had this same issue. Putting the phone to sleep and turning it back on fixes the issue for a minute or so, and then it starts again. It can go a couple days without doing this and it starts again. I think this is how my first one started, only sometimes acting up but eventually it did it all the time.
Looks like it might be time to call for another replacement! I hope my 3rd replacement FUZE (first replacement's DPAD was DOA) will last until the Touch Pro 2. This capacitive surface was such a huge mistake for HTC. But instead of adding normal buttons or a trackball, they completely remove the DPAD from the Touch Pro 2 . At least there is no cheap capacitive surface that will break.
For me, both FUZEs started acting up after 4 months of having them. I am surprised barely anyone else is having this issue as I have had it twice now.
hey guuys i was recently playing around with my touch pro hardware buttons. and everything was fine accept foor the backspace button. it works but i have to push it in reall hard. and it gets very annoying at times.
has this happened to anybody else???
thanks in advance
wuchacarlsee
poor us, Me too, I have problem with both spacebar and back button, it make me angry, I think it is hardware problem, but I have not bring my phone to phone fixing service yet
it's hardware issue, and it is easlily fixable, some of TP users in my town have confirmed it. hTC will fix this for free if you still have the waranty.
I'm having trouble with 'bspace', c,v,p,o,'.', and 'fn' myself, tried to fix it at hTC centre yesterday, but it was closed due to extended holiday,,,
backspace and space requires a hard press on mine too =(
anyone know how long you're without ur raph for if u send away to be fixed?
aaw kay. i live in melbourne. is there any htc repairs near there?? cause the now the arrow keys need a hard press and it gets REALLY annoying and frustrating.
thanks guys
Hi guys i dont know if its just me but does your back capacitive touch button have bad response? sometimes i have to hit it 2-3 times before it responds. every other capacitive touch button like home menu and search work very well with just one touch. Do i have a bad one?
Mine used to have a similar issue with the home button, but I ignored it, and it seems to have gone away. I doubt you have a bad button.
I thought briefly of exchanging mine but decided against it because in doing so, I'd increase the chance of actually getting a bad unit (as opposed to a normal one with the usual occasional glitches that cause doubt). I figured that if it didn't go away, I'd be covered by the warranty. Glad I went that route!
Amin Sabet said:
Mine used to have a similar issue with the home button, but I ignored it, and it seems to have gone away. I doubt you have a bad button.
I thought briefly of exchanging mine but decided against it because in doing so, I'd increase the chance of actually getting a bad unit (as opposed to a normal one with the usual occasional glitches that cause doubt). I figured that if it didn't go away, I'd be covered by the warranty. Glad I went that route!
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swt thnx for your reply.
Back button.
Intermittent and profoundly frustrating. I am thinking that this baby is going back.
I don't know if this was ever fixed but I just bought the HD2 off a friend and i saw it work for him but when i received it, it boots up normally, but then when i try to touch the screen, nothing responds except for the actual buttons. It seems to be running fine, just the screen doesnt respond to anything. No warranty. Is there a fix?
It sounds like the digitizer may be busted... You could consider trying to replace it yourself but it's a tricky business, especially when some models of the Leo require soldering to get the new one on
You could also try a different ROM. To be honest though, I would ask for your money back, as it's not in the condition you wanted.
I am wondering if this truly is a digitizer issue. This happened to me the other day. I reflashed my nand rom, and it eventually "woke up" and started working fine after about an hour.
Very strange, indeed. I'm hoping it is a software issue and that my digitizer is not failing...
love to hear some more thoughts on this!
I also have this issue, but when I press the screen very hard (very very hard) or when I press the end call button continuously then it works all again.
Same thing here. I got my HD2 since last March. It works really well until recently. If I let it sleep, the screen would not respond at all when if I wake it up. Luckily, it still under warrantee so T-mobile will replace a new one for me.