Hi folks.
My Tornado (imate sp5) was flashed from factory WM5 to WM6 with VJ Grace 3.3, it worked just fine. One day I lost conenctivity via activesync over the usb cable. BT activesync still works fine. I had not done anything to the connecter port other than using USB cable to activesync occasionally, and to use the wall charger.
After 2 months of going like this, I decided to upgrade to a newer Nitrogen ROM, and I enter the bootloader mode by pressig the camera button and plugging in the usb cable. The three color screen comes just fine.
Now, when I attach the USB cable, I do not see the small writing "USB" at the lower left hand corner.
Also I cannot connect it with Terraterm pro or the RUU utility, says phone is not connected via the USB.
But my usb cable still charges the phone when connected to the PC, even though activesync doesnt do anything.
Is there anything I can do?
Can it be a hardware error? Or a registry change I might have done using smarttweaks (enable/disable charging over usb-- I dont remember). If so can it be restored or undone?
I tried hard resets (clear storage and leftsoftkey/rightsoftkey/powerbutton combinations), but still it doesnt recognise activesync.
My other windows mobile devices get connected to same pc activesync with no problem, using the same data cable. Heck I even repaired by reflashing a friend's Wizard using the same pc and cable last week.
Is it possible that my tornado's usb connector port might have gone poof (it still charges the phone), and is there any remedy to that?
Thanks for reading, and please help..
Regards,
Steve
I've got the same problem. I can't connect via AS:/
I had a similar problem once in a while when I upgraded my phone to WM6; it seemed almost random. One day, the phone wouldn't switch out of Vibrate mode, and ActiveSync wouldn't synch with the phone. The first time it happened, I had VJGrace's 3.3, and 3.4 had just come out, so I went ahead and flashed it. I didn't format binfs or anything (which, in my experience isn't necessary for a functioning OS flash, just a clean one) but it flashed a fresh WM6 on, and the problem went away.
Then, a couple weeks later, I had the same problem again. It was right around the time that VJ's 3.7 came out, so I flashed that (again without format binfs) and it fixed the problem again.
Then, a couple weeks later, I had the same problem yet again. This time, Nitro's Platinum Edition had just come out, so I flashed it. Haven't had the problem again.
Interesting note - since I got my Tornado, my first Smartphone, I have only ever done the format binfs once - the first time I flashed WM6. Haven't done it since. It's my opinion that format binfs gives you a CLEAN install of WinMobile, but is not strictly necessary.
So, to summarize: try direct-flashing a new WM6 install. Just plug in the USB cable - ignore ActiveSync when it fails to synchronize - and run the updater program. It'll take care of the rest, even if AS doesn't synch.
djsleepwalker:
If you lost USB connectivity, how did you flash your phone?
Should I read between the lines that the bootloader connected properly and that it was a WM6 driver problem?
Exitao said:
djsleepwalker:
If you lost USB connectivity, how did you flash your phone?
Should I read between the lines that the bootloader connected properly and that it was a WM6 driver problem?
Click to expand...
Click to collapse
To be totally honest, I'm not 100% certain. See, ActiveSync wouldn't SYNCH with the phone, but I could still "Explore" the phone. WM6 was active and working, and charged via USB cable, it just wouldn't synch.
So, after I connected the USB cable and ActiveSync popped up a message that said it couldn't synchronize with the phone, I just started up the ROMUpdateUtility program. It rebooted the phone into the bootloader for me.
I honestly never tried to start it back up in bootloader mode. The only reason I decided to just flash a new ROM was because I had already downloaded the ROM, but where I was at the time, I had no internet access (and therefore couldn't remember the steps before flashing the new ROM.) A friend of mine who has a Wizard (and who, I think, might be a member of this forum) suggested that I didn't *have* to format binfs to put an updated ROM on the phone, so I said screw it. I needed it out of Vibrate mode (my phone is my second alarm - my second line of defense against oversleeping) so I flashed the new ROM.
ninja edit: If ccpraveen is getting *nothing* when he connects the USB, then my suggestion probably won't help. But if Windows recognizes something being connected, and he can *explore* the phone, but ActiveSync just won't synchronize, then he's probably having the same problem I was. I can't tell for sure from reading his post.
Sweet...
Thanks for the comments, its all dejavu again
Djsleepwalker's comments did make me wonder, hey this is exactly my problem, except that mine doesnt connect in any manner.
Lots of similarities, problems started with VJ 3.3, on and off for a while with USB, then totally lost connection.
I am not concerned with formatting BINFS now, I somehow want to get the phone recognized.
Exitao has actually asked a VERY VALID query. It is indeed impossible to flash a phone without any USB connectivity (unless via an SD image or something). Djsleepwalker's issue was minimal, only that the PC was not showing up the activesync as connected, but indeed there WAS a connection, he could explore the phone from the pc etc, and I bet if he did go into the 3 color screen, he would have seen the "USB" on the left lower portion.
So, mine is just that. No connectivity. Nada. PC just sits dumb. Phone just gets charged, and finally into the fully charged green LED. Thats it.
Could there be something in VJ's ROM that is doing this?
I wonder, because a Wizard I once tried to repair would not let me flash upgrade either. I had to go back to a basic BUTTON ROM to get the upgrades running properly again. But there atleast I had connectivity then.
After I read DJ's comments, I tried running the RUU straight, without getting into the bootloader (for a change). Again its the same error 260. Here is a screenshot.
Anybody?
Regards
Steve
It seems, from the description, that the activesync profile became corrupt.
Deleting any device profiles from Activesync and connecting the phone as a new device might also solve the problem. However, it might be active synch on the phone that is the problem...
Anyone unsure how serious their problem is should just turn off the USB connect in activesync, start the phone into boot loader and do an "info 2" with terraterm pro.
If terraterm discovers the device, the USB is not the problem. It's activesynch.
Terraterm pro would not connect either.
I started the phone into bootloader by plugging in the usb while keeping the camera button pressed. Started the terraterm pro, selected Serial > USB, clicked Ok, Terraterm says ERROR, Cannot Open.
One minor thing, what do ppl normally see in their bootscreens? I see these lines, Tornado IPL 2.00 Tornado SPL 2.00.0000 and another line Tornado IU.
I dont remember seeing this third line saying Tornado IU before. Is it normal? It is in the middle zone( green coloured zone).
I believe my usb connector port might have a physical error. What else it could be. PC just will not detect ANY sort of USB connection.
Thanks again Exitao, I am stumped.
Regards
Steve
Have you tried any other USB ports on your computer? I know it's a longshot, but on my desktop PC one of the onboard USB ports just doesn't function at all. The other three do.
ninja edit: Maybe try it on another computer, too?
I tried on all four USB ports of my laptop, as well as on another Desktop PC I have.
Even without activesync installed, plugging in this should bring out a DING, saying something has been connected to the PC USB. (and asking for drivers, if Activesync was not installed. Here nothing happens, no DING). Remember, the same USB port is being used to sync my Wizard, Blackjack 2 and my old Himalaya even now.
Another possible reason, I was using a dumb chinese charger for charging the phone, after I lost the original one. Could that might have fried the usb pins?
ccpraveen said:
I tried on all four USB ports of my laptop, as well as on another Desktop PC I have.
Even without activesync installed, plugging in this should bring out a DING, saying something has been connected to the PC USB. (and asking for drivers, if Activesync was not installed. Here nothing happens, no DING). Remember, the same USB port is being used to sync my Wizard, Blackjack 2 and my old Himalaya even now.
Another possible reason, I was using a dumb chinese charger for charging the phone, after I lost the original one. Could that might have fried the usb pins?
Click to expand...
Click to collapse
Please excuse me if I'm stating the obvious, or if I'm a bit off, as I don't haven't used my Tornado in a bit (upgraded to Touch Cruise), but in the last ROM I used, NitroGen's latest WM6 version, there was an option in settings to disable usb connectivity and only allow USB charging. Perhaps VJ's ROM has the same option and you activated it. Have you already checked this?
Did you remeber to uncheck "Alllow USB connections" in activesync before you connected the boot-loaded phone?
This may be a hardware problem. Is it possible to use a can of compressed air to blow out any dust or debris from the USB socket on the phone?
Do you have WMStorage on your phone? If not, can you load it onto your storage card and install/run the app and see if the PC will recognise your device as a USB mass storage device?
I guess you also want to check the Device Manager in Windows and check for any exclamaition marks (!) or "bangs." Both with the phone disconnected and connected, and maybe even with wmstorage enabled. If it does show your phone in the device manager, delete or remove the device in the manager and reboot.
(To get to device manager, you can right click on "my computer" and select "properties", or press the Windows key and the Pause/Break key, or go to the control panel applet.)
BTW: is this XP?
If you are using Vista, try the following:
Step 1: Press Start
Step 2: Select settings
Step 3: Select (6) Connections
Step 4: Select (0) More
Step 5: Select (1) USB to PC
Changing the type of USB connection your device uses can help with problems
connecting ActiveSync.
Step 6: Disable the option - Enable advanced network functionality
Step 7: Press done 3 times
Step 8: Return to main screen.
Step 9: Uninstall unrecognized USB device in device manager (on PC)
Step 10: reboot Phone and reconnect
Click to expand...
Click to collapse
If XP, keep going...
You've stated that the PC is recognising your other devices. Isn't there a limit to the number of windows mobile devices you can sync or associate with one installation of activesync? Can you delete a device and try again?
Is USB charging enabled or disabled in your phone? Try toggling the setting to opposite whatever it is.
If you are using a firewall app, add these programs to your firewall's exemptions:
# Wcesmgr.exe
# Wcescomm.exe
# Rapimgr.exe
Or simply disable any firewalls, network traffic optimisers or possibly antivirus (some have network protections) app to test if that has an effect.
Ok guys..
I will try doing all these, step by step and lets see
And accept my sincere gratitude from my heart for detailing all these info for me, I am soo deeply moved
Sincerely
Steve
ccpraveen said:
Ok guys..
I will try doing all these, step by step and lets see
And accept my sincere gratitude from my heart for detailing all these info for me, I am soo deeply moved
Sincerely
Steve
Click to expand...
Click to collapse
No need for thanx. If I helped, just give Nitro a donation on my behalf.
Well guys, with deep regret, I must say, even after trying all that, the phone stays put. PC wont recognise it, neither as a phone nor as a mass storage device. The connector port must have gone kaput.
I kinda feel stupid, u know, with all the tweaks and hacks out there, what use it is, if the dumb thing wont be recognised? Hmm.. So much for the tornado, now stuck at VJ 3.3 (unless someone find a way to flash via an SD image or something).
Well, thanks guys, your support did make me feel better, in the WM world, all is not lost, as long as there are good souls like you, willing to help, live and let live.
Regards
Steve.
PS: If the phone was not recognised in the bootloader mode, (ie even before the operating system has kicked in), I guess there should not be any difference if activesync was installed or not; and if or not mass storage option is enabled or not, right? Well, correct me if I am wrong, I think so. Could be wrong.
This is probably a useless comment, but have you tried using bluetooth instead of usb to connect to your computer?
Have u tried to delete the network card from XP device manager ?
U can also disable advanced network functionnality from your smartphone in "settings" -> "connections" -> "USB to PC"
Good luck
Can You Tried Different Usb Cable :d
i have some problem, after flashing to WM6 activesync or WM5torage can't connect..i have HTC prophet too, and i use same usb cable & PC, my HTC Prophet still can connect via activesync or WM5torage
*please..please..help us
I UPGRADEd vjgace Build_5.2.1616.18120_____v3.7 three days before today i can't connect to usb i tried diffrent app(activesync,wm5storage,internetsharing) but i can't connect so i go to bootloder mode and checked devicemanager i found device so i flashed nitrogenius rom and now working usb. try upgrade other ROM ON BOOTLODER MODE.
Well for a while I thought my usb just died on my phone. I thought it got wrecked by physical damage like a power surge coming through mah pc when booting up and such...
But I just thought, well what the heck, and I flashed an old htc stock rom.
Now when I connected my phone to the pc, my touch pro gave me the 3 option screen.
activesync,sd,internet
But the pc did not detect any new hardware .
So I sadly flashed back to my energy rom. But al of the sudden when I wanted to connect my touchpro to the pc for charging, it asked me what to do (3 option scnreen), and the also detected my touch pro (well now my touchpro, it just saw something got connected).
So my pc tried ti install the drivers, it said it installed pockec sync usb something. But device center didn't notice any phone.
So I thought, too bad, but whne I disconnected the phone I heard a sound when disconnecting usb hardware.
Now the pc doesn't detect my touch pro when plugging in.
But this is proof it isn't physical damage (atleast I think).
Cause of the usb failure.
I was flashing a couple of months ago, when it suddenly started to stop at the middle. (each time it was another point so no damaged rom).
so I was able to flash it form my pc that time, but the times after that I had to flash from sd. Also when I tried to connect my phone, the pc lost connection with the phone after 40 secs.
Does someone know what to do? Please help me, usb is kinda important .
Btw, I have got this problem at every pc, also with every cable.
And now windows keeps saying an unkown device connected.
And shortly after windows detected my phone it undetects its.
(i hear two beeps in a row)
Yes I have disabled fast usb to pc
I forgat to mention that my pc doesnt reconize the device,
and with this rom my touchpro doesn't know it is connected
(It doesnt want to sync or anything), doesnt see it got plugged in.
Is there n1 here wich knows the solution??!
This problem is caused by damaged mini usb port on your device.
Actually this this new mini usb with 11 pin used in Touch Pro in & many other HTC device has a very delicate & thin plastic piece in middle. Quite visible from outside, this acts both as separator for the 2 layered pins of mini usb & base for connectors when u insert a usb to connect a pc or the audio cord.
This small plastic separator gets cracked if you do not handle usb connections properly.
Now here is the solution -
1.Remove battery
2.Look into mini usb port on device, see if there is a crack in between
3.If yes take a fine needle just press the cracked part so that the whole piece gets leveled.
4. Then you can put a small drop of quick drying fixer at the outer tip of this plastic part,take care it doesn't go inside otherwise it will create a layer on connecting plates.
Hope it helps you.
Hi there...
A quick question about the USB...
Is is at all possible to have a USB-port that can still charge the phone, but at the same time is "dead" when you try to connect the phone to the computer ??
I have also asked about it here:
http://forum.xda-developers.com/showthread.php?t=1179171
The story is that the Phone (SonyEricsson X10i) can be charged fine, but when i connect it to the computer, my computer say that the hardware is not recognized, nomatter if it is in flash-mode, mounted from recovery or in the normal way.
And the phone don´t even show anything about USB connection in the status bar eigther.
I have tried 5 different computers now, and 2 different usb cables.
I have also a X10 mini and a Desire HD that works fine on all the computers and both cables.
I have tried to remove software, remove drivers, clean computers, reboot, check the memory-card in the phone, install software and drivers and all other things i can think off...
It is two windows 7 and three windows XP computers btw.
So is it at all possible that the phone can still be charged, but data-connection fail ?
As i see it, there must be some kind of data-exchange or else the computers would not even say "hardware not recognized"...?!?
I'm not quite sure I understood your question correctly, but let's see if this helps:
I used to have phone that didn't have drivers for Windows I used at the time (I think it was Windows 7). That meant that Windows wouldn't recognize it (when plugged via USB cable) and will not therefore provide power to that USB port (hence the phone will not charge).
I was able to get around the problem by going to the device manager, locating the relevant "unknown device" and force installing some random drivers for it -- I don't even remember what it was that I picked -- something that Windows would allow me to do. Of course the port wouldn't work as a data connection like this, but since Windows now 'knew' the device, it powered the USB port and I was able to charge my phone from it.
My problem is that I actually can charge the phone ok...
But I am not able to make a data connection between the computer and the phone at all...
My question is then, if the usb connector in my phone can somehow be broken even though I am still able to charge the phone...?
Sent from my Desire HD using XDA Premium App
I'm fairly sure that yes, the contacts or the controller can be broken so that you can still charge but be unable to establish data connection.
Hi all. I have a unique problem here... not sure if it's a software of hardware issuse. Maybe you can help me out.
My phone can read all storage space while I am in the operating system. Internal storage reports as 2.34GB, SD card (also internal) reports as 9.92GB. I have no problems copying, reading, and deleting files using "es explorer" or transfering files via various wifi file tansfer programs back and forth with my desktop.
The problem lies with the fact that I cannot use the USB port at all except to charge. Even in HBOOT the computer doesn't read it! For example, if I connect the phone to the computer while it is in HBOOT and select FASTBOOT, I do not see "FASTBOOT USB", it just remains as FASTBOOT. ADB from my computer cannot detect the phone either. I have tried all my USB ports, installed HTC USB drivers, Android SDK (and associated USB driver package), tried a different computer, tried 4 different USB cables, but none of this works.
What is strange is that yesterday the phone suddenly worked via USB! I was amazed that after 2 months of it not working it just randomly started again, but figured I did something random to make it work. Then I unplugged it and then re-plugged it and now it doesn't work again... Absolutely awkward, I hope someone can help me at least identify what the problem is!
I'm currently using the latest Cyanogen 10.1 mod (March 12th), have it unlocked, and am using CWM 5.3.6. I would really appreciate any insight or help, thanks so much in advance.
OMG now it's working again. A constant factor seems to be the use of "AirDroid"... Whenever it is open and transfering the SDCard becomes recognizable and the computer can connect... Very awkward... any ideas as to the issue?
I'm scared to touch anything on it. It's transferring some music via USB.
Now I unplugged it from my computer and the re-plugged it back in and it no longer recognizes my SDCard at all... What is going on? It seems like a software issue but what could it be?
Well now it works. I plugged it in and nothing happened so I walked away. When I came back it was asking to turn on USB mode! I wasn't using any wireless wifi transfer programs, it was just in regular home screen mode and that's all... it just decided to work... huh. This appears to be random but it can't be... there must be some reason.
Well it's still working, but I haven`t unplugged it yet. The phone rebooted itself mid-transfer for some reason, but it still can be used as a USB drive. It seems that after I had begun using the internal SDCard to store stuff on (first via wifi transfer) it has become more "recognizable" through the USB connection... Could there be something wrong with the internal SDCard itself and not the USB connection? Can I reformat it to start with a clean slate?
Like right now my card is using 90% of it's storage... and it's been more recognizable now than ever before... I used to keep it at about 10-15% usage...
Okay, now after I have transferred a bunch of songs and movies to the SDCard, I rebooted the device with the USB cable still in and now it isn't recognized at all. I changed absolutely nothing; the phone was in USB mode being able to transfer files back and forth, then I rebooted and all of a sudden the USB mode doesn't work again... Not even recognized... no ADB recognition... no Windows recognition... nothing. So strange! What could be the problem?
Well it looks like it was my actual computer. I am connecting flawlessy in USB mode to the phone with my Dads computer. I guess I have to get a new motherboard as Ive always suspected mine was on its way out.
SOLVED
Looks like the issue has been solved. After having tried many different computers, it seems as if certain computers have success with reading and recognizing the HTC than others. For example,
My personal computer: Works rarely
My Dads: Works flawlessly everytime.
My Garndmas: Works intermittently (better than my personal one)
My Moms: Works flawlessly
Now I just wonder why some USB ports work and others dont! Any ideas?
Neurotical said:
Looks like the issue has been solved. After having tried many different computers, it seems as if certain computers have success with reading and recognizing the HTC than others. For example,
My personal computer: Works rarely
My Dads: Works flawlessly everytime.
My Garndmas: Works intermittently (better than my personal one)
My Moms: Works flawlessly
Now I just wonder why some USB ports work and others dont! Any ideas?
Click to expand...
Click to collapse
hey im facing the same problem suddenly my ph. is not connecting to my computer not even mount storage.
When goes to "mount usb" in recovery - give it few min. Do not ask me why, but every time I am in recovery and want to mount the usb, I have to wait 3-4 min and the will connect.
thanx
liesnomore said:
When goes to "mount usb" in recovery - give it few min. Do not ask me why, but every time I am in recovery and want to mount the usb, I have to wait 3-4 min and the will connect.
Click to expand...
Click to collapse
i will try that thank you very much hope it will work nd then later it will connect to the pc in fasboot mode(fastboot usb) or not?
thanx
liesnomore said:
When goes to "mount usb" in recovery - give it few min. Do not ask me why, but every time I am in recovery and want to mount the usb, I have to wait 3-4 min and the will connect.
Click to expand...
Click to collapse
but its not connecting in fastboot mode (fastboot usb)