Urg...this is harder than it should be. Can anyone in the same situation offer any advice?
Situation is this...
* HTC Touch Pro
* Google Apps Mail/Calendar/Tasks
* Lotus Notes w/Notes Traveler
* Other sync apps like Spb Wallet
* Windows XP
I initially had my phone syncing with ActiveSync to my laptop as a backup (contacts etc going to Outlook) and so I could sync things like my password data using Spb Wallet
Coming from Palm devices, I wasn't quite prepared for how crap ActiveSync (or Outlook) actually was. I then changed my mail to sync with Google (using IMAP) and then Contacts and Calendar syncing with Google via their fake Outlook sync setup, and that works pretty well.
Note: Now Google have push email, but I haven't tried it, and my Spb Wallet on my phone and PC are now out of sync
Today I tried Notes Traveler, which syncs my work info over-the-air, kind of like a Blackberry.
This works (I guess) but Lotus' idea of "Sync" seems to be "Nuke everything on your device and overwrite it with your Notes data"
...yep, I did back everything up...
Issues/Questions:
1) Is there any way to get rid of the default "Outlook" mail account in TouchPro 3d? Strangely I did a backup and restore when my phone went in for repair, and now it is called my domain name and has some old mail in it, but it's still not deletable
2) Notes Traveler creates a second (third!) mail account, so my work email is separate (which is great) but it nuked my calendar. Then it nuked my Google calendar, and uploaded all my work appointments to it! To make matters worse, even though mail is separate, meeting invites and responses now get sent back to my personal Google mailbox (since there is only one calendar I guess)
3) Since I'm busy/lazy at work, my work email has 554 unread messages (from the last 30 days), and it fills up at a rate of a couple of hundred a day. This means that the notification circle thingo on the front of the phone is in a permanent state of flashyness. Is there any way I can disable that for mail, and just have it alert me for SMSs etc?
4) Has anyone come up with a good solution for two different types of mail? The only option I can really think of is turning off the Google sync (maybe except for Contacts) and using the web apps...but that seems clunky and no TouchFlow 3D integration. There isn't a native WM6 app for the Google suite is there? Or for Notes? Also the screenshots on the Google help web pages seem much more usable than the screens I actually get (there are tabs across the top to switch between mail, cal etc.)
5) I really use the multi calendar feature of Google a lot, is there any way you can sync more than one calendar to the device?
6) Does anyone know if Android manages this scenario better? I'm almost ready to switch (except that no Notes Traveler for Android)
Thanks in advance for any pointers on any of the items above.
Zilch.
To delete the account you go into Activesync on the phone, then go to Menu...Options...now click and hold on the exchange server to delete it.
You can go to Settings, sounds Notifications to turn off the flashing notification. Otherwise you may need fuze tweak or advanced config.
This is my first post, so I'll introduce myself. I've been viewing the site for several years now off and on, starting back when I have my MDA thru T-Mobile. From there I went to the HTC Fuze with ATT (wife wanted the Iphone). So I've been a Windows guy for a while (created a few WM apps for work). Anyway, the screen on my Fuze finally gave out, and wouldn't register touches anymore, so I had to upgrade in a hurry. While I wanted to wait for WM7, there was no way I could deal until then.
Well I seemed to have gotten mostly migrated over from WM6 to Android. Obviously the biggest thing was local Outlook sync, mainly for contacts and Calendar (same thing a lot of other folks need). Our answer in supposed to be Samsung Kies, which seems to giving people fits. I ended up getting the contacts sync'ed over pretty easily, although there are some limitations with Kies and Android when it comes to Outlook contacts.
Then on to the Calendar. Whew! What a pain. I, like a lot of people, experienced some of the same common issues:
-Errors while attempting to transfer from Outlook to Kies
-Kies not transferring data to phone once it's received from Outlook
-Appointments not showing up on the phone
-Hell I even had Kies delete all my Outlook contacts from the PST file TWICE! (Luckily I backed up the PST first, so nothing was lost.)
I'll go through what I've done in the next couple posts, but here is where I am standing:
*Kies and the phone connect successfully every time.
*Kies and Outlook communicate back and forth very consistently with both Contacts and Calendar data.
*Changes made on either end are sent back to the other side and updated correctly (with the exception of some of the software limitations)
*All of the Calendar appointments appear to transfer to the phone, but getting them to display can be tricky.
In the next post I'll go through my process of getting myself to this point. I probably won't be able to provide a "quick-fix", but I went through quite a bit of experimenting and testing to get to this point.
Lets start with the Calendar since that’s what seems to be giving the most problems to people.
*** I am having no problems at all getting the phone to successfully connect to Kies, so I'm not even going to get into connection issues. This all assumes you are able to connect, and can get the phone icon in the upper right corner of Kies with your phone number displayed under it, without issues. BTW, I am running Windows7 32-bit, with Microsoft Office 2010, Samsung Kies 1.5.1.10071_32. As for drivers, I'm using whatever Kies installed. ***
First, it seemed to me that Outlook MUST BE OPEN in order for Kies to work!!! Not having Outlook open gave me the issue of the progress bar sticking @ 0% and not moving. Opening up Outlook allowed Kies to access the information.
Second, If you have desktop gadgets installed that display Outlook information (like upcoming appointments), you may want to remove them. I have an issue with Kies at one point, and I shut down the gadget. While I can't say that it DID solve a problem, I would recommend not running it at first.
Here is what I've noticed in regards to how Kies operates with the Calendar. Keep in mind I'm not a full-time programmer/developer, so don't expect too much technical talk here.
1) Kies establishes a USB connection with the device.
2) You open the Kies Calendar Widget to work with the Calendar. THIS ONLY REPRESENTS THE KIES CALENDAR. It is not actually a link to either Outlook or the phone. It's simply middleware that displaying what it's manage to pull from both sides.
3) Upon opening up the calendar widget, Kies immediately attempts to import the Android data from your phone and display it within the Kies calendar. If you have no intentions of using Outlook, this is the desktop tool for modifying your appointments. Also, Kies will attempt this import EVERY TIME you open the widget.
4) When selecting "Outlook Sync", Kies attempts to access the Outlook .PST file and A) Upload any changes from the Kies calendar, and then B) download the updated Outlook data back into the Kies calendar.
5) Upon completing the import from Outlook, Kies immediately exports the Kies calendar back to your phone. This is one of the things that threw me off, as I initially thought you had to initiate the phone upload by pressing the phone&disk button under the week tab of the calendar. Oddly enough, if you actually made any changes directly into the Kies calendar, you do have to select this button in order to “push” the changes back to the phone. For some reason, this seems automatic with an Outlook sync.
In order for me to get this working, I had to start with a clean slate on the phone. Having appointments already on the phone caused a lot of problems. One of the things I noticed was even if you think it's cleared, it may not be. And even one appointment can cause problems. I used Kies to help with this. As I mentioned, once you open the calendar widget within Kies, it immediately imports your phone calendar data into the Kies calendar. Once you’ve done this, you can right-click anywhere in the calendar, and make sure the “delete-all” button is not available. While this seems silly at first, keep reading!
I then attempted an “Outlook Sync”. With a clean Kies Calendar, and Outlook desktop client opened up and running, I was able to pull the Outlooks data into the Kies calendar. A lot of people, myself included, think all is well at this point, and are surprised to learn that none of the info appears on the phone when they disconnect the USB.
At this point, I reconnected the USB connection and went back into the Kies Calendar widget. As expected, it doesn’t appear to bring anything down from the phone when after it immediately imports the Android data into the Kies calendar. BUT there was one difference. When I tried to complete the steps again, the “Delete-all” option on the Kies calendar right-click is now available. So I scrolled back through the months in the Kies calendar, and there is actually data. I had 2 personal appointments that it retrieved from my Outlook PST file, that DO NOT appear within Outlook itself. Both were birthdays that I must have set up years ago. This leads me to wonder about my Outlook PST file. I’ve been using this PST file for years, across the previous 3-4 versions of Outlook (2010, 2007, 2003 and maybe even 2000).
Anyway, I left the 2 appointments in there, and attempted another Outlook sync. BAD IDEA!!! I hit the wrong button and Kies removed ALL of my appointments from my Outlook calendar. Completely cleared it out. Since the damage was done, I was curious if actually added the 2 rouge appointments into Outlook, since those were the only things in my Kies calendar. It did not.
So I restored my back-up PST file (and made several other copies to test with), and got back to the same point to reproduce the problems. This time I did the “delete-all” within the Kies calendar to first remove the rouge appointments before attempting another Outlook sync. Kies successfully brought down all of my Outlook appointments into the Kies calendar once again. All looks well although I know they did not actually make it to the phone. I figured out that I could test this by simply closing the Kies calendar widget and reopening it, as opposed to actually disconnecting the USB and checking on the device itself. Again, this works because Kies imports a fresh copy of data from your phone every time you open the calendar widget. Sure enough, upon reopening the widget, only the 2 rouge appointments are back within the Kies calendar.
Sorry guys for the long thread, but there are a lot of you here that are waaaay more knowledgeable then I at this, so I want to give you as much information as possible on the situation. Perhaps a quick easy fix can come from this. I feel at this point, this is a MAJOR downfall of the Captivate, and hopefully we can get something ironed out.
Anyway, back on track. At this point, I’m suspecting the Outlook PST file. I replaced my normal PST file with a blank and begin testing some of the different Outlook appointment options to see if one of them may be causing some incompatibility issues. I create appointments that included recurring events, important flags, different description formatting, meeting requests with other contacts, different “show-as” status’, different categories, all sorts of stuff. Interesting enough every single appointment from the fresh PST file successfully sync’ed back to the phone. For every test, I actually disconnected the USB and made a change to the appointment to verify with would sync back to Outlook through the Kies calendar. All were successful, although I had 2 that didn’t come back quite as expected. These were both simple compatibility issues and didn’t affect the function. I can get into these later on.
At this point, it’s obvious that Kies is having issues with my original PST file. But because it’s actually retrieving the 2 rouge appointments that no longer appear within Outlook itself, I’m thinking that all of the version upgrades may be making the PST file uneasy.
So I decide to start a fresh new “Outlook 2010 created” PST file, run it alongside the original PST file within Outlook, and start dragging everything over into it. I moved over everything, and set the new file as the default.
After finishing this up, I again connected the phone, and attempted an Outlook Sync within Kies. As usual all of the Outlook data from my calendar (from newly created PST file) is imported into the Kies calendar. Close the widget and reopen to verify the data has gone to the phone. Success!! All of the appointments are there.
Not-so-fast. I disconnect the phone and check the calendar. A lot of stuff IS there, but I notice some are not. Hmmm. I determined that all of the appointments that are missing, as Outlook recurring appointments. Funny, I had no issues with recurring appointments in my testing.
I decide to add these manually in the Android calendar on the phone to see what happens. As I do this and scroll around, suddenly one of the missing recurring appointments just appears! HA, the appointments don’t appear until I get to the month were the very first one occurred. For example, say you create a recurring appointment on the 1st of every month, and it started back on 01/01/2010. When you open your calendar, July of 2010 is displayed, and the appointment is not there. But if you scroll back to January 2010, BOOM, they all pop into place. Seems odd. I fixed this by adjusting all of my recurring appointments to start this month. So while all of the missing recurring appointments display correctly now, it will be interesting to see what happens next month.
Well that's a lot of typing, so I'm going to take a break. I'll discuss some of the compatibility limitations later on.
These include things like:
*recurring appointments that occur every other week (a scheduling option that Android appears not to support),
*text formatting in descriptions,
*description lengths
*Outlook categorys
*etc.
that was nuts and totally unnecessary...
still its nice to see a post that doesn't follow along the lines of, "why contacts kies not worked outlook HELP ME! NAO"
ok so basically, im pretty sure you can just sync your outlook calendar with google's calendar and then synchronize your phone to the google calendar.
systoxity said:
ok so basically, im pretty sure you can just sync your outlook calendar with google's calendar and then synchronize your phone to the google calendar.
Click to expand...
Click to collapse
Yeah, I know it's possible to sync via your Google calendar. I just have no interest in going throught the "cloud". I prefer to manage my data locally.
IMpressive research but I must say that every Kies installation on different OS - XP, Vista, W7 has its own way of behaving. I am runnin XP and when I wanted to synchronize outlook contacts and appointments, it went fine the very first time. After which I made a few more appointments in the Android Calendar and and wanted to sync to Outlook. Kies gave me two options - Re-Sync Historty or Update -- Bad call I chose Update and it wiped out my entire oulook calendar. My outlook is set up in default mode and using .OST file as would any profile that is set to be connected directly to the exchange server. Now that means I lost all my calendar appointments on the server as well. Fortunately, the appointments are present in the Phone - but I cannot get them to now load in the Kies Calender Widget. And since Kies is not able to download it - I cant push it back into Outlook either. I am kind of stuck now and frustrated with how this simple software should have worked. It also wiped out my entire contact list from outlook - Any help to sort out the issue is appreciated. Remember I am using Outlook 2007 with BCM and all my calendar events and Contacts are now on the phone - I wont do a hard reset unless I find a way to export it some how and get it into outlook.
Kies - Android - Sync
G35tr said:
Yeah, I know it's possible to sync via your Google calendar. I just have no interest in going throught the "cloud". I prefer to manage my data locally.
Click to expand...
Click to collapse
Appreciate you going through it all... new PST test etc.
I'm a long-time WinMo user and just got the Samsung Captivate - have been relying on the simplicity of WinMo sync with Outlook - like you - since 2000. I looked back at the originating/recurring appt. As you pointed out in the post doesn't show up in current view... opened one that I set back in early 2007 and wahlah... populated the view to current. I searched and searched for answers looking at the suggestions of DejaOffice, etc. And just wanted to say thanks to you for actually looking in to the actual issue versus all the other suggestions of moving to other 3rd party apps. I will load MSOffice on this phone when its ready to get a more familiar calendar (and everything else) - but at least you offered some suggestions that helped!
Thanks for the efforts in making this clear.
Like yourself, I have used the WinMo phones in the past. Tilt, Tilt2. All flashed and modified.
I decided to give Android a whirl with this Captivate and am starting to regret it.
I use Outlook at work and with WinMo I could sync instantly with USB or Bluetooth, this Android phone isn't nearly as friendly to business interfacing.
I used Google to bring over all my contacts but my schedule changes so often the calendar was more hassle than it was worth.
I will now give it a try and see what happens. Thanks for taking the time to type all the instructions in.
Try GsycIt
I gave up with Kies never connecting most of the time. Then when it would finally connect to it; it failed after the machinew as rebooted.
I ended up trying out GSyncIt and it works perfectly (so far) with Outlook 2010. I wanted something that got the photos to gmail and couldn't get the Kies to work.
Now Gsyc sends the contact updates, with photos to Google. The one problem I've found is that it keeps Outlook open.
Samsung Kies and Outlook 2010 64 bit on Windows 7 Ultimate 64 bit
Connection: USB no-name USB cable (1.5m)
For all you quick readers, here is the conclusion first, with the process following for the more patient readers:
Samsung Kies works 100%, but only AFTER I have made sure that Windows 7 detects the phone as a phone, and not as a mass media device. I can successfully sync my Galaxy S against Outlook 2010 64 bit on Windows 7 Ultimate 64 bit, after applying a few tweaks.
I have tested on Darky's Rom 9.4.
Installing the Galaxy S on Windows 7 Ultimate 64 bit.
As I wasn't using a clean install, I downloaded "usbdeview-x64" to remove all USB references to my previous (and many) errors with the phone. Find it on Google
Before connecting the phone, I installed the "SAMSUNG_USB_Driver_for_Mobile_Phones(v1.2.910.13142)" Find it on Google
A
After that, I succesfully connected the phone to Windows 7, and it correctly saw the phone as a phone, not as a USB mass storage device.
Darky Rom version 9.4 general settings:
"PC Connection only available in idle. Please close all running applications" meant that I could only sync when the phone was displaying the homepage
USB Debugging deactivated
Menu > Settings > Wireless and network > Usb Settings > Samsung Kies
Menu > Settings > Wireless and network > Tethering > Deactivated
Menu > Settings > Applications > Development Usb Debugging > Deactivated
Launcher = TW Launcher default
Google account set up on phone
I used the built-in calender that came with Darky's ROM, and I discovered that there are two calenders in one: To choose whether you wish to use a calender that syncs against Google, or to use "My Calender" that syncs towards Outlook, go on your phone to: "Applications > Calender > Menu > Settings > Calenders" and choose the one you prefer. I have successfully tested "Phone > Google", "Phone > Outlook via Kies", Outlook to Google and finally "Outlook>Google>Kies"
No External SD Card installed
And then I did it all again with an external SD card installed, no problems encountered
General PC settings:
Whenever I synced using Samsung Kies, Outlook 2010 was closed
I hacked "Outlook.exe" using the advice from here - venukb.com/2009/12/15/google-calendar-sync-with-outlook-2010
I then installed Google Calender Syn version 0.9.4.0 and set it to sync every 10 minutes
I synced all my events from Outlook 2010 to my Google Calender, making sure that the syn only went FROM Outlook 2010 TO Google Calender and not vice versa
Auto sync of contactpersons and calender works with outlook 2010 64 bit, even though Kies can't detect it
Test of contactpersons:
Initial sync of all contacts on PC to phone: Kies works
Create new contact on PC, then sent to phone: Kies works
Create new contact on phone, then sent to PC: Kies works
Edit existing contact on PC, then sent to phone: Kies works
Edit existing contact on phone, then sent to PC: Kies works
Delete existing contact on PC, then sent to phone: Kies works
Delete existing contact on phone, then sent to PC: Kies works
Test of Outlook and Kies:
Initial sync of all calender posts on PC to phone: Kies works
Create new calender post on PC, then sent to phone: Kies works
Create new calender post on phone, then sent to PC: Kies works
Edit existing calender post on PC, then sent to phone: Kies works
Edit existing calender post on phone, then sent to PC: Kies works
Delete existing calender post on PC, then sent to phone: Kies works
Delete existing calender post on phone, then sent to PC: Kies works
Test of Outlook to Google, all is fine,
Test of Google to phone, all is fine
Test of Google on the phone to Outlook, all is fine.
I hope this post helps others out there
All the best,
Mark Colclough
By far the easiest way I've found is to just use Outlook Hotmail Connector. I set up a hotmail account in outlook and have all of my other email accounts delivered to my hotmail inbox, and save my contacts and calendar events to the hotmail contacts/calendar (all of which is in outlook). It all automatically gets synced to hotmail's servers. Then I set up my hotmail account as an exchange account on my phone and told the calendar to use the hotmail calendar. Now I have all of my outlook email, calendar, and contacts on my phone. And since it all goes through the hotmail account, it all gets automatically synced across my desktop, laptop, and phone. I can make changes on any of them and they will show up on the others.
It goes through hotmail's servers (the "cloud"), so some of you may not want to do it.. but it sure is a lot easier than what I've seen in this thread..
Android Manager works fine for me and no cloud, either.
Thanks for that, Miami_Sun (are you turning Japanese?).
Android Manager WiFi works well. It shows which appointments are on which device, so I don't have to update everything if I don't want.
Plus it allows configuring how far ahead.
The only thing that stumped me was how to remove items. Then I realised it involved updating from the corresponding blank item on the other device. Not exactly intuitive when most are used to a using a right-click Delete option, but it makes sense when doing lots of them.
It is easier than KiesAir in that it will automatically find the devices, whereas with KiesAir, it requires that device URL be typed into a browser on the PC.
I avoid using programs such as Kies, WMP, etc for media updates as they usually get too creative with tags and sorting. Instead I use the USB drive mode of my Note and use a plain file synchroniser (SynchBack) to match up my device to my computer. I play tracks using the Samsung player by Artist then Album or WinAmp by Album so that the songs are in album order, not alphabetical.
However, I will have to use Kies to update the ROM, especially when ICS comes.
As to the problems connecting from Kies to a device after updates, I found turning the device completely off (even removing and replacing the battery), then restarting it allowed Kies to find the device, with subsequent connections being very quick.
I need some help here...............
I am running stock mango. Phone wont sync all my contacts with any 1 client. Some are on Google, some on Facebook, and some yet on Live/Hotmail.
How do I push all of my contacts to one place for off phone storage?
Is there anyway to get all of my contacts to sync somewhere away from the phone in the event I lose my phone or all data is lost?
There must be something somewhere????
Btw, syncing contacts to Windows Live is a nightmare.
Now since you mentioned Google, I suggest you sync/backup your contacts there.
Settings, (system tab) e-mail+accounts, Google, check the box for Contacts
If you have others, uncheck Contacts in all other accounts.
Now go to Settings (applications tab) people, filter my contact list and choose whatever you like but make sure you uncheck "Windows Live".
Sync, and all your contacts should be backed in Gmail (check Contacts there from a PC).
Alternatively, if you can save your contact list as a .CSV file and import directly in Gmail (in your desktop's browser).
Thanks for the help!!
The only account that I have a checkbox for contacts in is Google, even windows live doesnt have a checkbox.
I went into setting>application>people>filter and unchecked windows live from sync and tried again, still wont load.
I have some of my contacts stored in Google, but not ALL of them!
How do I create a .csv file on my phone and export into google?
It's normal to see the checkbox only in Gmail.
Make sure on PC you check properly your Gmail account in Contacts, you should see "My Contacts" and "Imported MM/DD/YY" if you import them via CSV. Also, You might want to make sure the contacts from your SIM are on the phone (might be why you're missing some contacts).
Alternatively, you can edit your contacts yourself in Gmail.
This guide might prove very useful to you for transferring, importing, exporting contacts.
Still no dice. Cant find how to access my contacts via SIM since doing the Mango update.
This is getting frustrating. No one is having the same problem with the Arrive?
Import or Export ?
I am sorry but I am bit lost in the conversation.
What is that you want to do ?
Import Contacts in the Phone or Export Contacts from the Phone to somewhere else ?
I want my contacts exported somewhere, that way if my phone crashes or is lost I have all of my contacts stored offline somewhere safe.
WP7 says this is done automatically through Windows Live and Google......its not happening on my phone, only SOME contacts are stored in each
EnderPsp said:
Btw, syncing contacts to Windows Live is a nightmare.
Click to expand...
Click to collapse
I've historically had the opposite experience. I think Gmail contacts & calendars are both pretty inconsistent, and my Live account has been 100x better to sync with. I even had issues on Android with Gmail contacts/calendar.
Still cant sync contacts or calendar with Gmail........any suggestions? I cant be the only one with this issue, can I?
Is there an App for Google yet on Mango?
I posted this elsewhere on the forums a moment ago and it relates to getting google contacts to sync with my Nokia Lumia 800.
I set it all up nicely and then found that none of my google phone numbers were synced. I had a similar experience with my old android phone (well the opposite problem actually)
I fixed this by highlighting all my contacts in google on a PC and making sure they were all in the "my contacts" group as that seems to be the only group that the phone will sync. Once done, all of my contacts were there.
Don't sync the google calendar so cant comment
enjoy!
I can see advantages and also disadvantages of synching my phone to the windows live cloud, but would definitely like my Live environment cleaned up and tidy instead of synched with all the mess i like to make in my phone contacts and phone calendar
Anyway, if in the calendar i decide to hide my Live id from the calendar, it doesn't allow me to make new 'phone-only' appointments. Every note i write immediately synchs with Live and even turns the Live id on for calendar when i write a new one. From a synchronization point of view that is wonderful, everything always in sync. I notice a lot of people who benefit of being online everyday and everywhere. But,
I would like to keep my phone calendar as phone-only. Is there a way to do so, and how?
please point me in the right directon if this is not the most appropriate place for this question
1) I really doubt on the Offline Calendar.
2) For the first live id you use on WP, becomes primary for everything including calendar. And the calendar does not have uncheck option to stop it from syncing.
3) Hiding only hides it from calendar doesn't let it stop syncing. If you want to stop syncing you need to go to Settings > Email and then choose individually for every account
Yes that was my conclusion as well. Strange how suddenly everything is online. I loved Nokia for its mobile phone solutions but since wp7 is their new OS I think Microsoft has taken over. I just hate default settings that you cannot change, and miss the manual sync with pc suite and so on. And even though the data is stored in the cloud, one can't send much over Bluetooth. Modern age, but features existing since the stone age are missing.
The Only solution which I see is Resetting the phone and do not use any Live Id with it. Instead use all other Gmail Account. Then you might get an option, I am guessing here though. I will confirm this when I next reset my phone once I back it up
Thanks in advance, let me know how that works. If you'd use your Gmail account, I guess that would lock you out on marketplace, correct?
Settings --> accounts --> Select account --> uncheck what you dont want synced