[Q] Sanyo Zio Sprint Help Please - General Questions and Answers

So I decided that I wanted Android 2.2 Froyo on my sanyo zio and after many hours and tons of work I finally thought I found a way to do it. Rooted the device with Z4 root then ran clockworks rom manager in order to "update" my device. Well I did not see my device on the list and just as I went to click the back button my touch screen decided to be picky and pick one of the random phones on that list. It started the flash and I began to relax a bit (figuring if it was going to brick it would have done it right away) and near the end the phone shut off and still will not boot past the "sanyo" screen.
Is there any way to boot it into a recovery mode so i can put the factory OS back on it? And if so is there a way to put 2.2 froyo on this device?

yes and no
im thinking you can go to boot loader mode by hiting power button and holding a a few bottons randomly i found differnent types of loaded pages by doing this in different ways so if you can get in the correct boot loader you could probely get a spf or something

dzthemachine said:
So I decided that I wanted Android 2.2 Froyo on my sanyo zio and after many hours and tons of work I finally thought I found a way to do it. Rooted the device with Z4 root then ran clockworks rom manager in order to "update" my device. Well I did not see my device on the list and just as I went to click the back button my touch screen decided to be picky and pick one of the random phones on that list. It started the flash and I began to relax a bit (figuring if it was going to brick it would have done it right away) and near the end the phone shut off and still will not boot past the "sanyo" screen.
Is there any way to boot it into a recovery mode so i can put the factory OS back on it? And if so is there a way to put 2.2 froyo on this device?
Click to expand...
Click to collapse
Power off the phone, hold volume up, end, trackball and power. that should get you in to fastboot mode.
Hopefully you have or can get a hold of the boot.img and system.img for your zio (is it sprint? cricket? if it's cricket, i can help you out with the img files).
google for the fastboot binary and put it in your tools folder of the android sdk.
"fastboot -h" will give you commands you can use to reflash the boot and system img.
I have to say though, after reading your OP, the carelessness at which you went after "getting Froyo", you're going to have a tough time of this.

Sanyio ZIO on Cricket
I want to Root my Kyocera Sanyio ZIo on Cricket's service. This is something that I have never done before. My andriod software has been updated. I have been looking all over the interent and there are a million links and blogs but they are all designed for some one who has actually done this before. There is not real "rooting for dummies" guide that goes step by step and really explains each step. I have download all sorts of apps (busybox, file browesr, ROM Manager and system app remover) but none of these grant me superuser access.
My latest research make me believe I need to enter the phone form a "Safe Mode" to upload a zip (su-2.3.1-bin-signed.zip) that my new File browesr will not open as it says it is "broken file can not be opened".
Can some one please assist me wit this? my email is [email protected]
Thank you for your time,
Joshua

Related

[Q] UK 3G Xoom - Possible brick? Bootloop after Moray update.

Never like to have to resort to posting myself but I've had a decent look around the web and can't seem to find a solid solution to my problem so I'm hoping to get some specific help
So I have a UK MZ601 3G Motorola Xoom which was happily running Moray 2.2.1 and had been rooted using the universal root method. Decided to update to 2.2.2 and now my Xoom is stuck in a boot-loop on the custom rippling water boot animation.
The tablet hangs on the first line when trying to boot into recovery so for all my efforts cannot access CWM and perform a hard reset and fresh rom install.
I've tried - and I'm assuming I'm correct in thinking this means I cannot get the Xoom to any stage where I can use adb to attempt to get in to recovery or push files to the system etc. this way.
From what I've read on other forum posts - booting holding volume up and power puts the device into an 'RSD' state which is another method of reflashing the device? I've read this requires an 'SBF' file - which I have seen for download - but believe it only works for the US models?
I've left the boot screen looping overnight - so its not an issue of it just being slow. Because of the custom boot screen I obviously can't return it to the shop as I presume its an obvious warranty void?
Would massively appreciate any help in bringing whats looking increasingly like a £500 paper weight back to life.
Thanks
crozuk said:
Never like to have to resort to posting myself but I've had a decent look around the web and can't seem to find a solid solution to my problem so I'm hoping to get some specific help
So I have a UK MZ601 3G Motorola Xoom which was happily running Moray 2.2.1 and had been rooted using the universal root method. Decided to update to 2.2.2 and now my Xoom is stuck in a boot-loop on the custom rippling water boot animation.
The tablet hangs on the first line when trying to boot into recovery so for all my efforts cannot access CWM and perform a hard reset and fresh rom install.
I've tried - and I'm assuming I'm correct in thinking this means I cannot get the Xoom to any stage where I can use adb to attempt to get in to recovery or push files to the system etc. this way.
From what I've read on other forum posts - booting holding volume up and power puts the device into an 'RSD' state which is another method of reflashing the device? I've read this requires an 'SBF' file - which I have seen for download - but believe it only works for the US models?
I've left the boot screen looping overnight - so its not an issue of it just being slow. Because of the custom boot screen I obviously can't return it to the shop as I presume its an obvious warranty void?
Would massively appreciate any help in bringing whats looking increasingly like a £500 paper weight back to life.
Thanks
Click to expand...
Click to collapse
When you press volume up and power, and hold it, it reboots, yeah? Then you wait about three seconds on dual core screen and tap volume down...what happens then? Do you see android recovery in upper left? Or starting fastboot protocol? Where does it hang? Just trying to see where things are going wrong. If you can get into starting fastboot protocol you are in good shape. If you can get into cwm recovery you should be in great shape. Check out the Xoom Heaven thread in General for some info on recovery.
You are most likely far from bricked...almost all of us have recovered from worse situations than you are in now so just keep cool.
okantomi said:
When you press volume up and power, and hold it, it reboots, yeah? Then you wait about three seconds on dual core screen and tap volume down...what happens then? Do you see android recovery in upper left? Or starting fastboot protocol? Where does it hang? Just trying to see where things are going wrong. If you can get into starting fastboot protocol you are in good shape. If you can get into cwm recovery you should be in great shape. Check out the Xoom Heaven thread in General for some info on recovery.
You are most likely far from bricked...almost all of us have recovered from worse situations than you are in now so just keep cool.
Click to expand...
Click to collapse
Thanks for your reply - tried numerous times getting into recovery - get stuck with one line of 'starting fastboot protocol' and seems to hang there.
Have experience rooting and flash etc. and have obviously used adb in the past.
If I could just get to recovery - or a state where I could use adb I would be fine. But as I said in my first post - looks like I can only access an 'RSD' state.
Is there any other way of getting adb access from my PC? All the help for bricked xooms seems to concern US models - and don't want to try anything that will completely write it off!
Thanks again for your help.
Quick update -
Have retried Fastboot - stuck on 'Starting Fastboot protocol support'
Tried Android Recovery - got stuck on a black screen for a long long time but finally booted!
Wiped and re-installed what I know to be a kosher ROM! Was a scary moment there but thanks for your help and reassurance!
crozuk said:
Quick update -
Have retried Fastboot - stuck on 'Starting Fastboot protocol support'
Tried Android Recovery - got stuck on a black screen for a long long time but finally booted!
Wiped and re-installed what I know to be a kosher ROM! Was a scary moment there but thanks for your help and reassurance!
Click to expand...
Click to collapse
If you are still rooted and all, just for safety's sake, make sure to do another nandroid backup and save it to your micro sdcard. Backup, backup, backup. Then also make sure that you have a compatible cwm recovery installed, that will let you access your microsd card. It sounds like you're alright, so, cool.

Need help after bricking my UK WIFI Xoom

Following various threads here how to successfully unlocking and rooting their device, I've failed on so many levels.
At the moment I think my xoom is semi-bricked because its just stuck on the M screen. I've think I got the recovery screen working last night as I was able to go into recover mode but after updates through wifi I think it possibly stopped it.
So when i reboot and go into recovery mode, I get an exclamation mark over an android. I've tried rebooting and just got it to mount back on Fastboot but when I've tried to wipe it and reflesh it to (recovery-Tiamat-R4c-100611-1150-cwm.img) its not doing what its suppose to do and giving me "unknown partition, Failed to process command error (0x300003)
Any ideas what I need to do?
Btw, I can reboot, voldown and then volup to choose the 3 options but like I said I can't get into the recovery mode properly.
Schizophonic said:
Following various threads here how to successfully unlocking and rooting their device, I've failed on so many levels.
At the moment I think my xoom is semi-bricked because its just stuck on the M screen. I've think I got the recovery screen working last night as I was able to go into recover mode but after updates through wifi I think it possibly stopped it.
So when i reboot and go into recovery mode, I get an exclamation mark over an android. I've tried rebooting and just got it to mount back on Fastboot but when I've tried to wipe it and reflesh it to (recovery-Tiamat-R4c-100611-1150-cwm.img) its not doing what its suppose to do and giving me "unknown partition, Failed to process command error (0x300003)
Any ideas what I need to do?
Btw, I can reboot, voldown and then volup to choose the 3 options but like I said I can't get into the recovery mode properly.
Click to expand...
Click to collapse
Could I ask what steps in rooting you completed successfully and where exactly it went wrong?
Then, what exactly have you done to try to move forward?
Also, which guide did you use?
Don't worry, you're not bricked if you can get to fastboot.
okantomi said:
Could I ask what steps in rooting you completed successfully and where exactly it went wrong?
Then, what exactly have you done to try to move forward?
Also, which guide did you use?
Don't worry, you're not bricked if you can get to fastboot.
Click to expand...
Click to collapse
Last night I followed this videolinked in http://www.youtube.com/watch?v=OYc1lVWm7ks to Unlock OEM my device
I think that worked fine because it didn't throw up any hiccups.
I then followed this http://forum.xda-developers.com/showthread.php?t=1242241 to root it. It didn't have superuser so I downloaded it and installed it and then tried Terminal on the "SU" command. Said I did not have 'permissions'
This morning, I then followed this Youtbue link http://www.youtube.com/watch?v=ZsVpY0PDwtQ and after the first reboot of puting the new .img, it failed to reboot. Now I'm stuck on the M screen.
I think I managed to get my computer to pick up the device in adb fastboot because it responds to that. However when I type in adb devices it doesn't pick up anything...
Next after messing around I managed to flash it to the boot.img on this, http://forum.xda-developers.com/showthread.php?t=1049901
It flashed it ( I think) and worked without errors unlike the other flash I tried today, and its still stuck in M screen.
BTW, this is a UK Wifi Zoom.
Little update - I've downloaded and flash this boot: boot_3.1_insecure.zip from http://forum.xda-developers.com/showthread.php?t=1049901 and now boots up. However my Wifi has now disappeared. I'm in the process of doing a factory reset but will this work?
Still no avail - need to get this wifi working again soon. Think I've finally got access to superuser
Schizophonic said:
Little update - I've downloaded and flash this boot: boot_3.1_insecure.zip from http://forum.xda-developers.com/showthread.php?t=1049901 and now boots up. However my Wifi has now disappeared. I'm in the process of doing a factory reset but will this work?
Still no avail - need to get this wifi working again soon. Think I've finally got access to superuser
Click to expand...
Click to collapse
It sounds like you are on the right track. Hang in there, you'll make it!
Do you have access to an Ubuntu OS? when you connect an android device to a PC running Ubuntu it will mount the internal memory to the PC which makes it much easier to browse the partitions. Also, Go ahead and reflash the CWM recovery through Rom manager (if thats available to UK users) so that hopefully youll get a fresh recovery.img to work with. As far as ADB not noticing the xoom, you probably erased the adb drivers, and is the usb cord youre using 100% data transferable type? I about pulled my hair out a few times because adb wouldnt recognize my phone but realised I was using an older micro usb cable that only allowed electrical current for charging, not data transfer capable. You might also be able to find a clean nandroid backup file from a fellow UK xoom owner, that you trust, and see if they dont mind sending you their backed up boot-img and system-img. Just some guesses, but sounds like you got it pretty well figured out
Hello all, after a bit of self taught ADB and etc and understanding the mechanics how to successfully flash a Xoom, I managed to follow another guide from stratch (unlock oem, etc) and flashes it to the US stock 3.2.2 rom. It picked up wifi but couldn't connect for some reason - maybe different frequency?
Anyway since then I've installed one of the custom Roms here Team Tiamat Xoom Rom 2.2.2 and all is well now Got my Xoom back up and running with superaccess.
Thanks for all the info on this forum, great place for resource
Mind you, coming from a background with no experience with ADB, it was a bit mind boggling but I managed to get there in the end. Just a bit of feedback for those authors with the guides - maybe put a little subsection on the basics of how to get things prepared and up and running. This I think will help a lot of people who cannot sit for hours on end to trouble shoot something if it goes wrong. Most of the guides here are very useful and handy but at time I just kept saying to myself "wtf, what, where, huh?"
Schizophonic said:
Hello all, after a bit of self taught ADB and etc and understanding the mechanics how to successfully flash a Xoom, I managed to follow another guide from stratch (unlock oem, etc) and flashes it to the US stock 3.2.2 rom. It picked up wifi but couldn't connect for some reason - maybe different frequency?
Anyway since then I've installed one of the custom Roms here Team Tiamat Xoom Rom 2.2.2 and all is well now Got my Xoom back up and running with superaccess.
Thanks for all the info on this forum, great place for resource
Mind you, coming from a background with no experience with ADB, it was a bit mind boggling but I managed to get there in the end. Just a bit of feedback for those authors with the guides - maybe put a little subsection on the basics of how to get things prepared and up and running. This I think will help a lot of people who cannot sit for hours on end to trouble shoot something if it goes wrong. Most of the guides here are very useful and handy but at time I just kept saying to myself "wtf, what, where, huh?"
Click to expand...
Click to collapse
My guide, which is highlighted in the Xoom Heaven thread has a large section on setting up your adb files etc.
http://forum.xda-developers.com/showthread.php?t=1249798
Rooted 3.2 Xoom FAIL
Hi All,
Not the best way to join the boards but I am in deep....
I have a canadian wifi xoom on 3.2. I followed these instructions (How to root 3.2 on US WiFi & Verizon 3G XOOM! (Windows and Mac)) to root my xoom and was having issues with a wifi error.
I decided to use the Canadian boot.img file and when I rebooted the xoom got stuck on the moto logo and is no longer recognized by my computer.
I have tried resetting through the android recovery (I dont have anything 3rd party installed) but no luck. I am afraid that this thing is a total write off.
Any thoughts? Thanks
Blair

This is how to Root Rogers Samsung Rugby!

Been trying to Root this phone for a couple of days. Finally manged to do it!
Its the Rogers Samsung Galaxy Rugby. The (GT-S5690R) model.
I had to add the (R) in the updater script. Thats how I got it too root.
1. Put the file on your sd-card Universal_GB_ROOT_v5_patched_for_S5690.zip
2. Turn phone off
3. Boot in to Recovery ( press Power, Vol-up, and center button on bottom of phone all at same time. The samsung logo will appear, keep holding all buttons, then the logo will dissapear then re-appear, when it comes back let go of the power button only. The phone should boot into the 3e recovery)
4. use vol keys to navigate through menu, and use center button on the bottom of the phone to select.
5. Select install update from sd card.
6. press on the Universal_GB_ROOT_v5_patched_for_S5690.zip
7. phone should install root, wait till the 'Success' appears, then reboot.
You should find Superuser app when your phone reboots. You are Rooted!!
Now im just trying to figure out how to get a custom recovery!!
Perfect!
This zip file worked perfectly on my Rogers Galaxy Rugby. Many thanks!
Happy to hear
Sent from my GT-S5690R using xda premium
Big problem now though....
So the root went swimmingly, but I got a little too excited removing pre-installed apps. I backed up and removed Samsung Home, and removed and NOT backed up SNS 1.0. The phone will now refuse to boot unless I wipe data/factory reset in recovery mode, but after that it just ends up crashing during the Android wizard start up....
This is a brand new phone, what can I do to restore those apps, and get it back to the way I received it earlier today?!
There is a way to boot into safe mode, head Google mod2extreme and I find the forum for our phones (currently the only one) find advise there
Sent from my GT-S5690R using xda premium
Thanks for the name of that forum! I've found the guide someone posted here: http://www.mod2xtreme.com/showthread.php?t=12386 and I've decided to try it.
I'm using the first firmware listed in this thread: http://www.mod2xtreme.com/showthread.php?t=11744 (S5690XXKL1 2.3.6 2011 December S5690OXFKL1) mostly because under Country/Carrier it has nothing, so I'm assuming it's more generic than the others. I'm also keeping in mind this is for the 5690, not the 5690R, so it may not work at all. But, worth a shot since my only other recourse is to break down and cry in front of a Rogers attendant to see if he can give me a new one. "Root? What's root? Like ginger?"
I'm using v.1.83 of Odin3, which is listed as supported the 5690.
Downloaded KIES 2.0 from http://www.samsung.com/my/support/usefulsoftware/KIES/JSP - It gave me two DLL registration (COM) errors during installation on Windows. Uncertain if this will end up screwing me over or not.
Be right back, rebooting now that KIES is installed... will edit this post when there's more to report.
EDIT: Yeah, so I ended up trying both Odin version 1.83 and 1.85, with the Marvell .pit file, and the firmware from that thread. I learned that I had to put the phone into Download Mode, NOT Recovery Mode while trying Odin. Even still, nothing worked. I've given the phone up to Rogers and they will try to replace the original ROM, hopefully they won't notice that I've rooted it and really mucked everything up. They said if it doesn't work they'll send it off to Samsung to get it repaired. Anyone know if they find out I rooted it, I'd have to pay for voiding a warranty or anything?
i have the same device hae you manage to get clockworkmod recovery on it?
Does this method erase all personal data/downloaded apps from phone?
Great it worked perfectly...
did you success in installing different firmware?
Thanks again
Thanks a lot, worked like a charm.
Is there a way I can install Clockwork Mod? Rom manager doesn't recognise the s5690r. It gives me the option of selecting the Epic4G or the GalaxyS i9000. will either of these work?
Also, once I get that figured out, is there any roms compatible with the s5690r? I've scoured the webs with no luck. Not a very popular phone, eh?
Thanks again.
markdexter said:
Been trying to Root this phone for a couple of days. Finally manged to do it!
Its the Rogers Samsung Galaxy Rugby. The (GT-S5690R) model.
I had to add the (R) in the updater script. Thats how I got it too root.
1. Put the file on your sd-card Universal_GB_ROOT_v5_patched_for_S5690.zip
2. Turn phone off
3. Boot in to Recovery ( press Power, Vol-up, and center button on bottom of phone all at same time. The samsung logo will appear, keep holding all buttons, then the logo will dissapear then re-appear, when it comes back let go of the power button only. The phone should boot into the 3e recovery)
4. use vol keys to navigate through menu, and use center button on the bottom of the phone to select.
5. Select install update from sd card.
6. press on the Universal_GB_ROOT_v5_patched_for_S5690.zip
7. phone should install root, wait till the 'Success' appears, then reboot.
You should find Superuser app when your phone reboots. You are Rooted!!
Now im just trying to figure out how to get a custom recovery!!
Click to expand...
Click to collapse
Good Day, I am also working on the Bell Canada Version of the Rugby. It is the GT-s5690m model. I am now stuck in a bootloop and don't know how to fix it. I have played around with the root and unroot zip files that have been floating around but I am certain that the bootloop is due to not being able to clear the Delvik Cache. As you are aware Clockworkmod recovery is not supported on our devices. I am unsure how to get it to work. Until then I just keep trying different things to hopefully get this phone up and working. It is quite a rugged device and would be great with a custom rom and recovery. Could you explain to me in layman's terms how I might create a flashable clockwork image to flash via Odin or even through stock recovery. I would love to get this phone up and working. Thanks in advance
Sasktel Rugby
Hi there. I am working on the Sasktel version of this phone as well. I tried to change the model from R to M because this phone is the same as the bell model version but it would not install it. I found it on the external SD card but it will not run the zip file from the 3e recovery. Any ideas why this might be happening?
Thanks,

help- bricked it, no recovery, what now?

Hey yall. I had the phone for 6 days before I bricked it. I am wondering if there is any stock recovery mode or anything or what I shsould do? I think something went wrong due to using the root toolbox pro app. I have done some backups within the ap as well as Titanium Backup but now the phone will not boot up and I dont know if/how to put it in factory recovery mode. Soft reset does nothing. The Motorola logo will show on startup but then the screen just blacks out forever, not off, just colored black.
A few details, the phone was rooted with Motofail2go, with no recovery and bootloader still locked as far as I know.
Should I take it to Sprint for a factory reset? Is this even an option? What are my other options?
Next time I will probably use the Moto unlock key so I can open the bootloader all legit like and have a recovery mode...
Try holding power button and the down volume key to power off. Once you power off press and hold them again. This should boot you into fastboot, Motorola's adb shell basically. This can take a couple tries, make sure the phone is powered down completely before hitting volume down and power button to get into fastboot. If you can boot into fastboot you can unlock using this guide: http://www.droid-life.com/2012/08/20/how-to-unlock-the-motorola-photon-q-bootloader/
Once unlocked flash the custom recovery of your choice (I like twrp). You can boot into custom recovery by holding volume up and the power button from a powered down state. Here is the link for instructions on how to flash twrp:
http://forum.xda-developers.com/showthread.php?t=1887070
Then you can download one of the stock backups for the Q posted in the development section and restore them using the custom recovery. Most of the ones I have seen have been compatible with twrp.
The only way to download the stock rom backups is to remove the sd card from your phone, plug your sd card into a PC or other device with a card reader, download the stock backups, and place the stock backup rom files on your sd card. Finally place the sd card with the stock backup downloads into your phone.
These backups and information on how to go through this process can be found in this thread on page 2: http://forum.xda-developers.com/showthread.php?t=2001226
The key is to make a backup of your existing rom with twrp and then move the stock backups from your sd card to the twrp/backups/yourdeiceserial/ directory. That creates a backup directory which twrp knows to look for backups in.
Don't feel bad, I've been in that state several times since getting the Q, live and learn.
Sent from my XT897 using xda app-developers app
UnicronAlpha99 said:
Try holding power button and the down volume key to power off. Once you power off press and hold them again. This should boot you into fastboot, Motorola's adb shell basically. This can take a couple tries, make sure the phone is powered down completely before hitting volume down and power button to get into fastboot. If you can boot into fastboot you can unlock using this guide: http://www.droid-life.com/2012/08/20/how-to-unlock-the-motorola-photon-q-bootloader/
Once unlocked flash the custom recovery of your choice (I like twrp). You can boot into custom recovery by holding volume up and the power button from a powered down state. Here is the link for instructions on how to flash twrp:
http://forum.xda-developers.com/showthread.php?t=1887070
Then you can download one of the stock backups for the Q posted in the development section and restore them using the custom recovery. Most of the ones I have seen have been compatible with twrp.
Don't feel bad, I've been in that state several times since getting the Q, live and learn.
Sent from my XT897 using xda app-developers app
Click to expand...
Click to collapse
If that does not work you could drop it in water or something. You have not officially unlocked boot loader so you still have warranty. Or you could just tell sprint it quit working and act completely clueless. At least its bricked with warranty still intact.
matt2k12 said:
Hey yall. I had the phone for 6 days before I bricked it. I am wondering if there is any stock recovery mode or anything or what I shsould do? I think something went wrong due to using the root toolbox pro app. I have done some backups within the ap as well as Titanium Backup but now the phone will not boot up and I dont know if/how to put it in factory recovery mode. Soft reset does nothing. The Motorola logo will show on startup but then the screen just blacks out forever, not off, just colored black.
A few details, the phone was rooted with Motofail2go, with no recovery and bootloader still locked as far as I know.
Should I take it to Sprint for a factory reset? Is this even an option? What are my other options?
Next time I will probably use the Moto unlock key so I can open the bootloader all legit like and have a recovery mode...
Click to expand...
Click to collapse
Both of the methods above are very effective. When I had the first photon I bricked it and just dropped it in water and did a claim. Depending on the insurance you have that way may cost you $100. The other method should work. When I first got this phone I did the exact same thing and to go back and unlock then flash twrp and in stall a stock backup someone had posted.
Sent from my XT897 using Tapatalk 2
UnicronAlpha99 said:
Try holding power button and the down volume key to power off. Once you power off press and hold them again. This should boot you into fastboot, Motorola's adb shell basically. This can take a couple tries, make sure the phone is powered down completely before hitting volume down and power button to get into fastboot. If you can boot into fastboot you can unlock using this guide: http://www.droid-life.com/2012/08/20/how-to-unlock-the-motorola-photon-q-bootloader/
Click to expand...
Click to collapse
Thanks for the response. Is there anything extra extra special about getting into factory fastboot mode? I can't seem to get it done. Is there an official set of instructions anywhere? Does the phone need to be plugged into the PC? It was always my understanding (for the last week) that Power and Vol Down was the soft reset mode which reboots the phone. Therefore it always tries to reboot in normal mode. This is what keeps happening. It never powers completely down using this method.
Anyhow, once I follow your instructions, the Moto logo appears, no Sprint logo appears, the phone "powers on" but the screen is blacked out (not off). After waiting for a while at the blank/black screen, or holding down several buttons like vol or camera I get the first attachment: "Process system is not responding. Would you like to close it?" When I wait nothing happens. When I push OK nothing happens. By chance, I held down power during the notification and the power menu came up behind the ANR notice (second/third attachments). So obviously there are some things working but the main system isn't booting up. And either factory fastboot is nuked or I can't figure it out. When I power down from this accessible power menu and try to do the fastboot (Power / Vol Down) I still havent gotten it to work.
Any other ideas before I take drastic measures?
Since I bought it from Amazon would that be my best route for return or should I go thru a Sprint store?
Thanks in advance.
Hi again yall. You know once I got to thinking about it, I decided to check out the return policy on Amazon Wireless. They will accept any device under warranty for the first 30 days and it is up to Moto for the next 11 months of warranty coverage. They email me a packing label and it ships out 1 day and they ship out the new phone 1 day shipping. Hard to beat, just takes 2 days of shipping and some more fun times with my Epic, 10.1CM style, in the meantime.
Who's to say it wasnt some sort of hardware or software glitch that bricked the phone rather than my screwing around? Nobody knows and it isn't up to the consumer to prove his innocence. I bought everything legally, all the apps at the app store, and only ran the motofail2go root method. Wasn't running any custom Roms, Mods, or anything. I don't feel bad after they got me for another 2 grand for 24 months, and since I have been with Sprint for 10 years;l I have spent well over 10k or 15k with them lifetime.
If any other method pops up between now and when I ship it out I may give it a shot but if not, ah well, capitalism.
matt2k12 said:
Thanks for the response. Is there anything extra extra special about getting into factory fastboot mode? I can't seem to get it done. Is there an official set of instructions anywhere? Does the phone need to be plugged into the PC? It was always my understanding (for the last week) that Power and Vol Down was the soft reset mode which reboots the phone. Therefore it always tries to reboot in normal mode. This is what keeps happening. It never powers completely down using this method.
Anyhow, once I follow your instructions, the Moto logo appears, no Sprint logo appears, the phone "powers on" but the screen is blacked out (not off). After waiting for a while at the blank/black screen, or holding down several buttons like vol or camera I get the first attachment: "Process system is not responding. Would you like to close it?" When I wait nothing happens. When I push OK nothing happens. By chance, I held down power during the notification and the power menu came up behind the ANR notice (second/third attachments). So obviously there are some things working but the main system isn't booting up. And either factory fastboot is nuked or I can't figure it out. When I power down from this accessible power menu and try to do the fastboot (Power / Vol Down) I still havent gotten it to work.
Any other ideas before I take drastic measures?
Since I bought it from Amazon would that be my best route for return or should I go thru a Sprint store?
Thanks in advance.
Click to expand...
Click to collapse
Try using adb. If your computer has drivers on it for phone you might able to get into fast boot. If that does not work I would try Sprint store first. Have locked my phone up several times while hacking wife off in progress and have used adb every time. Only time i have been truely scared is when i soft bricked my nexus 7. had to stay at work for two hours after i got off to get it to recover because i was scared of her lol.
---------- Post added at 02:05 PM ---------- Previous post was at 01:57 PM ----------
If you get adb to recognize device you could take chance and officially unlock boot loader. Then flash twrp. There is a thread in general section about having trouble getting official update. It has a stock recovery in it. Trick would be moving files to recovery section of twrp
I have gotten the phone to soft power down and get into fast boot and custom recovery. It's a bit tricky with timing, I usually wait for the screen to go black after soft reset, let go, and immediately hold power and volume down. If you can not boot into fastboot I honestly don't know what you can do either than return the phone.
Sent from my XT897 using xda app-developers app
UnicronAlpha99 said:
I have gotten the phone to soft power down and get into fast boot and custom recovery. It's a bit tricky with timing, I usually wait for the screen to go black after soft reset, let go, and immediately hold power and volume down. If you can not boot into fastboot I honestly don't know what you can do either than return the phone.
Sent from my XT897 using xda app-developers app
Click to expand...
Click to collapse
Thanks for the help Unicron. I think Brandons method might be my only alternative... but you know what? I already have the box packed up to ship back to Amazon! I am still a noob; I dunno if I could go the distance on this one. I have been updating my Android SDK files since I got the phone but I never got it to recognize boot up thru ADB fastboot. disclaimer* I havent tried it in a couple days since all teh SDK updates completed.
I dunno though I am a big time DIYer when possible. If it werent for the massive amount of tape I put on the box and packing label I would already be trying this method. I can't convince myself just yet. Amazon makes it too easy. I could have the *new* phone by Friday. Then I wouldn't be wasting my remaining work week trying to hack into my personal Christmas present in order to make it function...........................................
Edit - Yes I'm impatient. My job is too demanding and I am trying to set a good precedent for 2013. Wasting the first 3 work days on a phone is not how I intend to start off the year. There is probably a valuable lesson to be learned from this as far as hacking experience and to be honest with the responses here I think I could get it to boot up from PC in SDK/ADB mode and go from there. I just didnt know if that was possible until after I made the claim with Amazon. I still have an entire day today and tomorrow if I want to indulge myself. It doesnt matter if I mail the package today or Wednesday, I can still get it by Friday. I believe this thread is still valuable because we have patterns of repeating past failures and I may find use of it when I recieve my new phone and, darn it, it mysteriously bricks as well. in the same fashion.... the only thing I was really trying to do was get all my apps on my SD card... sad huh?
Edit 2 - Opened up the box, tried fastboot and adb, nothing. Off she goes.
I don't blame you, it sounds easier to exchange in your case any way. The main suggestion I have is if you are getting into any type of build.prop or operating system tweaks that have potential to lead to boot loops or cause the phone not to boot, then unlock the bootloader and install custom recovery.
The Moto-fail method seems limited to only be able to run apps that require root. For me this has no use as I want to be able to have complete control over all aspects of the Android OS. There is not a huge mod community for the Q as yet but I believe Cyanogen will be a reality as Interloper continues working on it. I came from an Epic with Cyanogen and soft-bricked it a minimum of 50 times. CWM was very forgiving on that phone, the Q is a lot more finicky and frustrating.
If you have insurance through the carrier then you are going to pay $150 for a refurb if something goes wrong and you hard brick the phone. If you unlock bootloader and install custom recovery then you have a fail-safe in the form of nandroid backups and restores. Then you can mod away with little fear.
Good luck on the new phone and I hope you don't give up after six days of modding with the Q!
Sent from my XT897 using xda app-developers app
matt2k12 said:
Thanks for the help Unicron. I think Brandons method might be my only alternative... but you know what? I already have the box packed up to ship back to Amazon! I am still a noob; I dunno if I could go the distance on this one. I have been updating my Android SDK files since I got the phone but I never got it to recognize boot up thru ADB fastboot. disclaimer* I havent tried it in a couple days since all teh SDK updates completed.
I dunno though I am a big time DIYer when possible. If it werent for the massive amount of tape I put on the box and packing label I would already be trying this method. I can't convince myself just yet. Amazon makes it too easy. I could have the *new* phone by Friday. Then I wouldn't be wasting my remaining work week trying to hack into my personal Christmas present in order to make it function...........................................
Edit - Yes I'm impatient. My job is too demanding and I am trying to set a good precedent for 2013. Wasting the first 3 work days on a phone is not how I intend to start off the year. There is probably a valuable lesson to be learned from this as far as hacking experience and to be honest with the responses here I think I could get it to boot up from PC in SDK/ADB mode and go from there. I just didnt know if that was possible until after I made the claim with Amazon. I still have an entire day today and tomorrow if I want to indulge myself. It doesnt matter if I mail the package today or Wednesday, I can still get it by Friday. I believe this thread is still valuable because we have patterns of repeating past failures and I may find use of it when I recieve my new phone and, darn it, it mysteriously bricks as well. in the same fashion.... the only thing I was really trying to do was get all my apps on my SD card... sad huh?
Edit 2 - Opened up the box, tried fastboot and adb, nothing. Off she goes.
Click to expand...
Click to collapse
FWIW, pressing vol down + power til it resets then pressing the camera button + power once the screen is black gets you to the Boot Mode Selection Menu, where you can start recovery, fastboot, BP tools (still not sure what that is entirely) and some others. Seems to be a fairly reliable/easy method for getting to both recovery and fastboot from any point.
befrosty8612 said:
FWIW, pressing vol down + power til it resets then pressing the camera button + power once the screen is black gets you to the Boot Mode Selection Menu, where you can start recovery, fastboot, BP tools (still not sure what that is entirely) and some others. Seems to be a fairly reliable/easy method for getting to both recovery and fastboot from any point.
Click to expand...
Click to collapse
Sure wish I would have known that ahead of time. Does this work without any recovery mode and with the bootloader still locked?
matt2k12 said:
Sure wish I would have known that ahead of time. Does this work without any recovery mode and with the bootloader still locked?
Click to expand...
Click to collapse
It does work without any recovery mode and I believe it still works without the bootloader being unlocked, I didn't know about this myself until after I had already unlocked it. Sorry I couldn't help out sooner.
befrosty8612 said:
It does work without any recovery mode and I believe it still works without the bootloader being unlocked, I didn't know about this myself until after I had already unlocked it. Sorry I couldn't help out sooner.
Click to expand...
Click to collapse
Awesome, I am wanting to do the backdoor root method again but, of course, may brick it. I dont think Amazon will keep sending me new ones.... but maybe!
befrosty8612 said:
FWIW, pressing vol down + power til it resets then pressing the camera button + power once the screen is black gets you to the Boot Mode Selection Menu, where you can start recovery, fastboot, BP tools (still not sure what that is entirely) and some others. Seems to be a fairly reliable/easy method for getting to both recovery and fastboot from any point.
Click to expand...
Click to collapse
For anyone concerned, I knew it would only be a matter of time until bricking my new device. This damn Root Toolbox Pro did it to me again, and on a simple, menial task. I am going to be working thru the motions on getting this to work.
Using the instructions quoted I did get stock recovery to work or at least flash on the screen for a split second. Seems like there is a timer on the recovery screen. I am having trouble with the fastboot prompt though on the PC. Do I do it in the "platform-tools" folder which contains fastboot or in the "tools" folder of the main SDK directory? I am really a noob, can you give me the cliff notes of how to get into ADB, fastboot, etc on the Photon Q in order to do a factory reset? I already have Android SDK installed and completely up to date so that is done. And Fastboot is installed. I'm just having trouble crossing the finish line here... I can get the fastboot page opened in the stock recovery but from there I'm lost. I dont know what to type into the command prompt, in what directory, or what.... Also when I open the command prompt in the SDK folder on the PC with fastboot in the directory and type "adb reboot bootloader" it says "device not found". Maybe (surely) that is the wrong prompt?
FWIW my phone is showing the dead android guy. I didnt do anything besides try and clear up my Play Store download list which required a reboot. The phone never started back up. I dont know how much damage was done or info was lost or whatever, but seeing as how I was rooted but still locked, I had no custom recovery. So no back ups. Is there anything to restore or am I looking at a full wipe and restore?
matt2k12 said:
For anyone concerned, I knew it would only be a matter of time until bricking my new device. This damn Root Toolbox Pro did it to me again, and on a simple, menial task. I am going to be working thru the motions on getting this to work.
Using the instructions quoted I did get stock recovery to work or at least flash on the screen for a split second. Seems like there is a timer on the recovery screen. I am having trouble with the fastboot prompt though on the PC. Do I do it in the "platform-tools" folder which contains fastboot or in the "tools" folder of the main SDK directory? I am really a noob, can you give me the cliff notes of how to get into ADB, fastboot, etc on the Photon Q in order to do a factory reset? I already have Android SDK installed and completely up to date so that is done. And Fastboot is installed. I'm just having trouble crossing the finish line here... I can get the fastboot page opened in the stock recovery but from there I'm lost. I dont know what to type into the command prompt, in what directory, or what.... Also when I open the command prompt in the SDK folder on the PC with fastboot in the directory and type "adb reboot bootloader" it says "device not found". Maybe (surely) that is the wrong prompt?
FWIW my phone is showing the dead android guy. I didnt do anything besides try and clear up my Play Store download list which required a reboot. The phone never started back up. I dont know how much damage was done or info was lost or whatever, but seeing as how I was rooted but still locked, I had no custom recovery. So no back ups. Is there anything to restore or am I looking at a full wipe and restore?
Click to expand...
Click to collapse
As abnormal as it seems, your situation seems pretty normal... at least from my shoes. I went through the same scenario... I didn't know what adb was, or fastboot, etc. So, here's what I know
the fastboot commands work even if adb doesnt see it in the list of devices attached. Somehow it just works (as long as the phone is in fastboot mode).
If you're able to get to the fastboot mode, things should be okay. Just open a windows explorer window to the Platform-Tools, hold the shift key and right click on a blank space within the window, then click open command window here.
you should be able to pass any adb (if the phone is on and recognized) or fastboot (if phone is in fastboot mode) commands from that command prompt.
Also, if you have a stock recovery, CMW, or TWRP image, this is the folder to copy those .img files to. Once you get your phone into fastboot mode and its plugged into the computer, just type into the command prompt:
Code:
fastboot flash recovery recovery.img
If you're just looking to reboot the phone into recovery
If you have a CWM or TWRP recovery just replace the recovery.img with whatever the .img file that you have. Also, as a tip instead of writing the entire file name, just press the first couple letters then press the tab key within the command prompt, it should fill in the rest. keep pressing tab until you get to the .img file name you want.
To avoid doing this again, maybe I can help... what were you trying to do to begin with? From the sound of it, you were trying to root the phone with the Root Toolbox Pro but it bricked, and then you tried to reboot into recovery and then got the red android... ?
befrosty8612 said:
As abnormal as it seems, your situation seems pretty normal... at least from my shoes. I went through the same scenario... I didn't know what adb was, or fastboot, etc. So, here's what I know
the fastboot commands work even if adb doesnt see it in the list of devices attached. Somehow it just works (as long as the phone is in fastboot mode).
If you're able to get to the fastboot mode, things should be okay. Just open a windows explorer window to the Platform-Tools, hold the shift key and right click on a blank space within the window, then click open command window here.
you should be able to pass any adb (if the phone is on and recognized) or fastboot (if phone is in fastboot mode) commands from that command prompt.
Also, if you have a stock recovery, CMW, or TWRP image, this is the folder to copy those .img files to. Once you get your phone into fastboot mode and its plugged into the computer, just type into the command prompt:
Code:
fastboot flash recovery recovery.img
If you're just looking to reboot the phone into recovery
If you have a CWM or TWRP recovery just replace the recovery.img with whatever the .img file that you have. Also, as a tip instead of writing the entire file name, just press the first couple letters then press the tab key within the command prompt, it should fill in the rest. keep pressing tab until you get to the .img file name you want.
To avoid doing this again, maybe I can help... what were you trying to do to begin with? From the sound of it, you were trying to root the phone with the Root Toolbox Pro but it bricked, and then you tried to reboot into recovery and then got the red android... ?
Click to expand...
Click to collapse
Thanks for the response. So, all I have to do is: go to fastboot and flash a stock recovery image file and it will automatically wipe the phone, cache, everything, and restore the operating system? Sounds awfully easy! I found some stock files in this post : http://forum.xda-developers.com/showthread.php?t=2001226&page=2 Are these the ones you used before?
Last question: I can flash CWM or TWRP but wont be able to access them if my bootloader is locked, correct? So flashing a stock recovery will allow me to have my stock phone back again, locked and un-rooted? I guess if I cant get it to work with the stock recovery then I can unlock the bootloader and do a CWM or TWRP recovery and then flash the stock .img files?
Thanks again for your help. I already had root with the motofail2go method which I like using but seems like when I try and use some generic root feature from apps from the app store that it will crash/brick the phone cuz obviously those apps are generalized and likely to brick certain percentage of devices....
Ok what does this mean? Something with the bootlaoder obviously. Does it need to be unlocked?
Code:
C:\Program Files (x86)\Android\android-sdk\platform-tools>fastboot flash recover
y qrecovery1.img
(bootloader) Variable not supported!
target reported max download size of 31457280 bytes
sending 'recovery' (5962 KB)...
OKAY [ 0.479s]
writing 'recovery'...
(bootloader) Preflash validation failed
FAILED (remote failure)
finished. total time: 0.755s
C:\Program Files (x86)\Android\android-sdk\platform-tools>
And on the phone screen it says "invalid image size for partition recovery" twice for both times I tried this method.
You will need to flash the system image as well if you want those, as the recovery image will only flash the recovery. The files in that link are for twrp only... so you'll have to be able to get there first.
With the custom recoveries, I'm not 100% sure whether or not you will be able to use them without being unlocked. I would wait to see if anyone else can answer that question for you, but if you did try it without an unlocked bootloader, you at least have the stock recovery to fall back on if needed.
Sent from my XT897 using xda app-developers app
---------- Post added at 09:16 PM ---------- Previous post was at 09:12 PM ----------
I'm thinking it could either be that your phone is full and the image you're flashing is too large to fit on the space available...
Or you're trying to flash custom software on a locked phone.
Hopefully someone is able to answer that a little better...
Sent from my XT897 using xda app-developers app
You can't alter the stock recovery (flash a custom recovery like twrp or cwm) in fastboot without having the bootloader unlocked. Your options are to unlock your bootloader, flash custom recovery, create a backup of your current setup, download one of the stock working backups, place it in the backups folder for twrp on your external sd card, and restore one of the known working backups in the development section (befrosty linked to one). Or you could use RSD lite to return to stock using a stock factory firmware flash. That involves connecting your phone to your PC and flashing the phone back to factory stock. Information on RSD Lite and links to the FXZ's can be found here.
http://forum.xda-developers.com/showthread.php?t=2095536
Sent from my XT897 using xda app-developers app

[Q] Help please! Unrooted phone stuck in a boot loop!

Hello, friends at XDA!
My dad has a MyTouch 4G Slide. I didn't want to root it because, ironically, I wanted him to have better support and not end up with a bunch of questions from T-Mobile, should he ever need support. I'm now regretting that decision; his future devices will be rooted out of the box...
The phone, in its current state, will get as far as the splash screen. It will sit there for about 20 seconds, and then turn the screen off. After another ten seconds or so, the phone goes back to the splash screen again.
I can get myself into the bootloader, which is still S-ON. That works reliably, but it's still a bit of a dead end. It checks for a baseband update on the phone, and upon not finding an applicable file on the SD card, spits me back into the fastboot menu. Naturally, I went for the recovery environment. I was able to get to it last night, but even that was a bit shallow in that I got to the red triangle screen, but no menu options were presented. Still, I figured that the recovery environment would allow me to run Unrevoked or similar, but when I came home the phone was camping out on the "waiting for device..." screen, to no avail.
My goal was to root in order to install a recovery environment; I know that ClockWorkMod and TWRP both allow for data to be backed up from within the recovery environment. There are call logs and contacts (no, they're not synced with Exchange or Google) that would be greatly appreciated if I could recover before I perform a factory reset as T-Mobile has instructed me to do.
Is there a way I can flash a recovery environment onto this phone using only the access provided by the phone's search for a baseband update from the bootloader?
Thank you for your time and assistance in this matter.
Joey
Unfortunately no, if you can't boot to os and have stock recovery then you have no adb access which means chances of recovering any data is nil
The red triangle is stock recovery, some combo of buttons (like volume up and down) will bring you options but I forget which ones
Hopefully a factory reset will bring your phone a live as you need to get to the os just to unlock your bootloader so you can flash a custom recovery and root the phone
Sent from my Nexus 4 using xda premium
I always root my phone so I'm not sure but,
You can try to start the device by pressing the power and volume - key at the same time.
Then connect to the pc and try the toolkit.
Maybe others can comment if this wil work.
Sent from my HTC One X using xda app-developers app
No Solution
Hey guys,
by some miracle I managed to get the phone working JUST long enough to run a MyBackup Pro task on it; T-Mobile performed a warranty swap on the phone. There was no consistent solution to it though, but thanks for the input everyone.
Joey

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