Never like to have to resort to posting myself but I've had a decent look around the web and can't seem to find a solid solution to my problem so I'm hoping to get some specific help
So I have a UK MZ601 3G Motorola Xoom which was happily running Moray 2.2.1 and had been rooted using the universal root method. Decided to update to 2.2.2 and now my Xoom is stuck in a boot-loop on the custom rippling water boot animation.
The tablet hangs on the first line when trying to boot into recovery so for all my efforts cannot access CWM and perform a hard reset and fresh rom install.
I've tried - and I'm assuming I'm correct in thinking this means I cannot get the Xoom to any stage where I can use adb to attempt to get in to recovery or push files to the system etc. this way.
From what I've read on other forum posts - booting holding volume up and power puts the device into an 'RSD' state which is another method of reflashing the device? I've read this requires an 'SBF' file - which I have seen for download - but believe it only works for the US models?
I've left the boot screen looping overnight - so its not an issue of it just being slow. Because of the custom boot screen I obviously can't return it to the shop as I presume its an obvious warranty void?
Would massively appreciate any help in bringing whats looking increasingly like a £500 paper weight back to life.
Thanks
crozuk said:
Never like to have to resort to posting myself but I've had a decent look around the web and can't seem to find a solid solution to my problem so I'm hoping to get some specific help
So I have a UK MZ601 3G Motorola Xoom which was happily running Moray 2.2.1 and had been rooted using the universal root method. Decided to update to 2.2.2 and now my Xoom is stuck in a boot-loop on the custom rippling water boot animation.
The tablet hangs on the first line when trying to boot into recovery so for all my efforts cannot access CWM and perform a hard reset and fresh rom install.
I've tried - and I'm assuming I'm correct in thinking this means I cannot get the Xoom to any stage where I can use adb to attempt to get in to recovery or push files to the system etc. this way.
From what I've read on other forum posts - booting holding volume up and power puts the device into an 'RSD' state which is another method of reflashing the device? I've read this requires an 'SBF' file - which I have seen for download - but believe it only works for the US models?
I've left the boot screen looping overnight - so its not an issue of it just being slow. Because of the custom boot screen I obviously can't return it to the shop as I presume its an obvious warranty void?
Would massively appreciate any help in bringing whats looking increasingly like a £500 paper weight back to life.
Thanks
Click to expand...
Click to collapse
When you press volume up and power, and hold it, it reboots, yeah? Then you wait about three seconds on dual core screen and tap volume down...what happens then? Do you see android recovery in upper left? Or starting fastboot protocol? Where does it hang? Just trying to see where things are going wrong. If you can get into starting fastboot protocol you are in good shape. If you can get into cwm recovery you should be in great shape. Check out the Xoom Heaven thread in General for some info on recovery.
You are most likely far from bricked...almost all of us have recovered from worse situations than you are in now so just keep cool.
okantomi said:
When you press volume up and power, and hold it, it reboots, yeah? Then you wait about three seconds on dual core screen and tap volume down...what happens then? Do you see android recovery in upper left? Or starting fastboot protocol? Where does it hang? Just trying to see where things are going wrong. If you can get into starting fastboot protocol you are in good shape. If you can get into cwm recovery you should be in great shape. Check out the Xoom Heaven thread in General for some info on recovery.
You are most likely far from bricked...almost all of us have recovered from worse situations than you are in now so just keep cool.
Click to expand...
Click to collapse
Thanks for your reply - tried numerous times getting into recovery - get stuck with one line of 'starting fastboot protocol' and seems to hang there.
Have experience rooting and flash etc. and have obviously used adb in the past.
If I could just get to recovery - or a state where I could use adb I would be fine. But as I said in my first post - looks like I can only access an 'RSD' state.
Is there any other way of getting adb access from my PC? All the help for bricked xooms seems to concern US models - and don't want to try anything that will completely write it off!
Thanks again for your help.
Quick update -
Have retried Fastboot - stuck on 'Starting Fastboot protocol support'
Tried Android Recovery - got stuck on a black screen for a long long time but finally booted!
Wiped and re-installed what I know to be a kosher ROM! Was a scary moment there but thanks for your help and reassurance!
crozuk said:
Quick update -
Have retried Fastboot - stuck on 'Starting Fastboot protocol support'
Tried Android Recovery - got stuck on a black screen for a long long time but finally booted!
Wiped and re-installed what I know to be a kosher ROM! Was a scary moment there but thanks for your help and reassurance!
Click to expand...
Click to collapse
If you are still rooted and all, just for safety's sake, make sure to do another nandroid backup and save it to your micro sdcard. Backup, backup, backup. Then also make sure that you have a compatible cwm recovery installed, that will let you access your microsd card. It sounds like you're alright, so, cool.
I saw somewhere for some tutorial to get into HBOOT to see if you have an S-ON or S-OFF phone. Then I thought I read you can get that by holding the power and volume-down. I did that, and it brings me to the screen that I saw when I first bought my phone a few months ago. I turned it off and back on, and I still get that. I went through it, and now it just looks like a brand new phone (even after multiple restarts)
I was really upset, but then I plug it into my computer and enabled USB Mass Storage, and browsed the files on my computer. It looks as though all my files are still there :O My SD card is perfectly in-tact too...
Is there any way to get it back to the way it was without having to sync with Google then try to put in all my information and stuff again? Is this like temporary or is there a recovery feature or something? I'm kinda freaking out right now, please help me!!
Try holding power and volume down a bit longer after the boot screen appears. See if that brings you to recovery.
Sent from my LG-P999 using XDA App
Do you have stock recovery or Clockworkmod installed? It sounds like you have stock recovery and if you bootup with volume down + power the stock recovery does a factory reset of the phone. There is no way to get it back to how it was unless you did a backup of your NAND in Clockworkmod recovery. You just have to start over from scratch as the phone is now back to square one. BTW, the hboot thing is not for our phone. Where did you see that thread? My Nexus One can do that but my G2X cannot. As far as I know, we cannot get into hboot on this device. Only recovery and software download modes (like fastboot but not same as fastboot on other devices). Also, LG never locks their bootloaders as a matter of company policy. So S-OFF is set at the factory.
As others have said, you just did a factory reset on your phone which resets all settings and user data and apps to its factory condition. A factory reset doesn't touch your sdcard so that's why those files are still there. With stock recovery there is no way to go back to the way your phone as set up. If any apps or settings were backed up to Google's servers then those should sync back to your phone. If not then you just need to start from scratch.
jboxer mentioned clockworkmod recovery. I think everyone here would recommend you install that to replace stock recovery. One of its features is the ability to create a FULL backup of your phone including all system apps, user-installed apps, settings, messages, etc. Think of it as a snapshot of your system that you can revert back to at any point. If you're interested check out tga gunmann's one-click recovery flasher thread in the development section. Read thoroughly any instructions and don't hesitate to ask for help if you get stuck.
jboxer said:
Do you have stock recovery or Clockworkmod installed? It sounds like you have stock recovery and if you bootup with volume down + power the stock recovery does a factory reset of the phone. There is no way to get it back to how it was unless you did a backup of your NAND in Clockworkmod recovery. You just have to start over from scratch as the phone is now back to square one. BTW, the hboot thing is not for our phone. Where did you see that thread? My Nexus One can do that but my G2X cannot. As far as I know, we cannot get into hboot on this device. Only recovery and software download modes (like fastboot but not same as fastboot on other devices). Also, LG never locks their bootloaders as a matter of company policy. So S-OFF is set at the factory.
Click to expand...
Click to collapse
is it 100% that G2x comes unlocked from factory???
akaSurfer said:
is it 100% that G2x comes unlocked from factory???
Click to expand...
Click to collapse
The bootloader is unlocked. I'm assuming you're thinking of being SIM unlocked.
Sent from my amazing G2X running Bionic Reloaded v1.2.1
Bootloader unlocked always on any LG phone. LG company policy is to never lock a bootloader.
Sim locked from the factory. You need an unlock code to use a sim from another carrier. I sell them cheap and they are even cheaper on eBay. Once sim unlocked it is permanent and you never do it again.
First off, I know I'm a new member, and I did watch the video, I've been searching the forum for days now trying to find someone with the exact some problem as me but I've come to the conclusion I must be special as I haven't seen this problem else where. Lucky me...
Let me start off with some information about the phone.
Carrier: Vodafone AU (says XSE on the recovery screen)
Baseband Version: I9020XXKI1
Bootloader Version: I9020XXKL1
HW Version: Rev 52
Model: Nexus S i9023
Lock State: Unlocked
Primary computer: iMac
Fairly certain I have USB debugging turned off :\
I rooted and unlocked the phone and was running the latest CyberGR mod ROM and the latest AirKernel kernel. The phone was running brilliantly, not a problem in the world, very smooth, very fast, excellent battery life, I loved it. Only thing I didn't like was how the keyboard became unresponsive at times. For that reason, I think I'll be switching to the Bugless Beast ROM and thalmus kernel when (if) I get this phone fixed.
So a few days ago, the power button on my Nexus S stuffed up and wouldn't work anymore. Completely unresponsive. I couldn't lock/unlock my phone using the power button. I had to either connect/disconnect it from the USB or turn it on/off by taking the battery out to be able to use it. Needless to say, this got very tedious very quickly and I decided to unroot it and send it back to Samsung.
I looked into how to unroot and came across the Odin app and decided that I'd use that to unroot. (noob error on my behalf, I realise now) Regardless of what I'd read, Odin doesn't work on a Nexus S apparently and although I didn't flash to stock, my phone became significantly less useable, half the time it wouldn't respond to anything I did on it. I tried to boot into CWM and although I was able to do so, it was useless as my power button wasn't working.
At this stage, I took out the battery, put it back in and the phone booted up again. I didn't press the power button, it just booted up straight away. I took it out again and held the volume up button on the side and this time, I didn't get put into the CWM menu, but the normal Android recovery menu. I went to press the volume up and down buttons but nothing worked. Power button is still unresponsive.
When I don't boot into recovery, it goes past the Google screen with the unlocked lock on the bottom of it, and goes to a screen where it says "Android" in a metallic style (I disable the boot animation logo in CyberGR mod so I was used to this screen) and it just hung on there, it never booted up past that screen.
Every time I tried to use fastboot -w to wipe the phone, or oem lock or anything, I would just get < waiting for device >
I plugged it into my Windows 7 laptop, tried the one_click_stock app and got the message that my phone has no boot.img. I then googled problems regarding the boot.img and no one really had any solutions that helped me out.
The SDK won't recognise my phone is there, but the sound pops up on Windows saying a device has been connected and disconnected but it never shows up.
Is it bricked or unfixable? Clearly warranty is void, not sure if I should just take it into Vodafone and ask for a new phone (as its still within warranty period, hence why I wanted to lock it and flash a stock ROM).
Very sorry for the lengthy post, I know I was meant to be brief but I thought the more information I could give, the better chance there would be for anyone to help me out. Thanks.
Make the root of your phone with any application in the market and install the recovery ClockworkMod touch with Rom manager premium or Rom toolbox Pro. Restart recovery using Rom manager or Rom toolbox and do a full cleaning on the phone. Wipe only data and cache.
Now, select from mount and storage mount USB storage and copy over to your i9020 storage any rom ( try using the cm9 ). If the installation is successful restart, if not try some other roms. More than that I do not know how to help.
P.s.: In theory it should go smoothly, otherwise I do not assume any liability for further damage to the phone ... Good luck!
Did you know you can operate cwm using the capacitive search button instead of the power button?
Alfaneo said:
Make the root of your phone with any application in the market and install the recovery ClockworkMod touch with Rom manager premium or Rom toolbox Pro. Restart recovery using Rom manager or Rom toolbox and do a full cleaning on the phone. Wipe only data and cache.
Now, select from mount and storage mount USB storage and copy over to your i9020 storage any rom ( try using the cm9 ). If the installation is successful restart, if not try some other roms. More than that I do not know how to help.
P.s.: In theory it should go smoothly, otherwise I do not assume any liability for further damage to the phone ... Good luck!
Click to expand...
Click to collapse
Thanks for the reply, I can't actually boot into the phone or get to any market place or any screen that could make the phone useable at all, it just sits on the CyberGR android screen for when you disable the boot animation.
bedalus said:
Did you know you can operate cwm using the capacitive search button instead of the power button?
Click to expand...
Click to collapse
I was pressing the search button (the volume buttons were working when I could boot into CWM) and the text just disappeared off the screen and just showed the logo. I can no longer boot into CWM.
I've installed Ubuntu and I'm going to try running the unrbickable java app that a user on here created, hopefully that may work.
Hey yall. I had the phone for 6 days before I bricked it. I am wondering if there is any stock recovery mode or anything or what I shsould do? I think something went wrong due to using the root toolbox pro app. I have done some backups within the ap as well as Titanium Backup but now the phone will not boot up and I dont know if/how to put it in factory recovery mode. Soft reset does nothing. The Motorola logo will show on startup but then the screen just blacks out forever, not off, just colored black.
A few details, the phone was rooted with Motofail2go, with no recovery and bootloader still locked as far as I know.
Should I take it to Sprint for a factory reset? Is this even an option? What are my other options?
Next time I will probably use the Moto unlock key so I can open the bootloader all legit like and have a recovery mode...
Try holding power button and the down volume key to power off. Once you power off press and hold them again. This should boot you into fastboot, Motorola's adb shell basically. This can take a couple tries, make sure the phone is powered down completely before hitting volume down and power button to get into fastboot. If you can boot into fastboot you can unlock using this guide: http://www.droid-life.com/2012/08/20/how-to-unlock-the-motorola-photon-q-bootloader/
Once unlocked flash the custom recovery of your choice (I like twrp). You can boot into custom recovery by holding volume up and the power button from a powered down state. Here is the link for instructions on how to flash twrp:
http://forum.xda-developers.com/showthread.php?t=1887070
Then you can download one of the stock backups for the Q posted in the development section and restore them using the custom recovery. Most of the ones I have seen have been compatible with twrp.
The only way to download the stock rom backups is to remove the sd card from your phone, plug your sd card into a PC or other device with a card reader, download the stock backups, and place the stock backup rom files on your sd card. Finally place the sd card with the stock backup downloads into your phone.
These backups and information on how to go through this process can be found in this thread on page 2: http://forum.xda-developers.com/showthread.php?t=2001226
The key is to make a backup of your existing rom with twrp and then move the stock backups from your sd card to the twrp/backups/yourdeiceserial/ directory. That creates a backup directory which twrp knows to look for backups in.
Don't feel bad, I've been in that state several times since getting the Q, live and learn.
Sent from my XT897 using xda app-developers app
UnicronAlpha99 said:
Try holding power button and the down volume key to power off. Once you power off press and hold them again. This should boot you into fastboot, Motorola's adb shell basically. This can take a couple tries, make sure the phone is powered down completely before hitting volume down and power button to get into fastboot. If you can boot into fastboot you can unlock using this guide: http://www.droid-life.com/2012/08/20/how-to-unlock-the-motorola-photon-q-bootloader/
Once unlocked flash the custom recovery of your choice (I like twrp). You can boot into custom recovery by holding volume up and the power button from a powered down state. Here is the link for instructions on how to flash twrp:
http://forum.xda-developers.com/showthread.php?t=1887070
Then you can download one of the stock backups for the Q posted in the development section and restore them using the custom recovery. Most of the ones I have seen have been compatible with twrp.
Don't feel bad, I've been in that state several times since getting the Q, live and learn.
Sent from my XT897 using xda app-developers app
Click to expand...
Click to collapse
If that does not work you could drop it in water or something. You have not officially unlocked boot loader so you still have warranty. Or you could just tell sprint it quit working and act completely clueless. At least its bricked with warranty still intact.
matt2k12 said:
Hey yall. I had the phone for 6 days before I bricked it. I am wondering if there is any stock recovery mode or anything or what I shsould do? I think something went wrong due to using the root toolbox pro app. I have done some backups within the ap as well as Titanium Backup but now the phone will not boot up and I dont know if/how to put it in factory recovery mode. Soft reset does nothing. The Motorola logo will show on startup but then the screen just blacks out forever, not off, just colored black.
A few details, the phone was rooted with Motofail2go, with no recovery and bootloader still locked as far as I know.
Should I take it to Sprint for a factory reset? Is this even an option? What are my other options?
Next time I will probably use the Moto unlock key so I can open the bootloader all legit like and have a recovery mode...
Click to expand...
Click to collapse
Both of the methods above are very effective. When I had the first photon I bricked it and just dropped it in water and did a claim. Depending on the insurance you have that way may cost you $100. The other method should work. When I first got this phone I did the exact same thing and to go back and unlock then flash twrp and in stall a stock backup someone had posted.
Sent from my XT897 using Tapatalk 2
UnicronAlpha99 said:
Try holding power button and the down volume key to power off. Once you power off press and hold them again. This should boot you into fastboot, Motorola's adb shell basically. This can take a couple tries, make sure the phone is powered down completely before hitting volume down and power button to get into fastboot. If you can boot into fastboot you can unlock using this guide: http://www.droid-life.com/2012/08/20/how-to-unlock-the-motorola-photon-q-bootloader/
Click to expand...
Click to collapse
Thanks for the response. Is there anything extra extra special about getting into factory fastboot mode? I can't seem to get it done. Is there an official set of instructions anywhere? Does the phone need to be plugged into the PC? It was always my understanding (for the last week) that Power and Vol Down was the soft reset mode which reboots the phone. Therefore it always tries to reboot in normal mode. This is what keeps happening. It never powers completely down using this method.
Anyhow, once I follow your instructions, the Moto logo appears, no Sprint logo appears, the phone "powers on" but the screen is blacked out (not off). After waiting for a while at the blank/black screen, or holding down several buttons like vol or camera I get the first attachment: "Process system is not responding. Would you like to close it?" When I wait nothing happens. When I push OK nothing happens. By chance, I held down power during the notification and the power menu came up behind the ANR notice (second/third attachments). So obviously there are some things working but the main system isn't booting up. And either factory fastboot is nuked or I can't figure it out. When I power down from this accessible power menu and try to do the fastboot (Power / Vol Down) I still havent gotten it to work.
Any other ideas before I take drastic measures?
Since I bought it from Amazon would that be my best route for return or should I go thru a Sprint store?
Thanks in advance.
Hi again yall. You know once I got to thinking about it, I decided to check out the return policy on Amazon Wireless. They will accept any device under warranty for the first 30 days and it is up to Moto for the next 11 months of warranty coverage. They email me a packing label and it ships out 1 day and they ship out the new phone 1 day shipping. Hard to beat, just takes 2 days of shipping and some more fun times with my Epic, 10.1CM style, in the meantime.
Who's to say it wasnt some sort of hardware or software glitch that bricked the phone rather than my screwing around? Nobody knows and it isn't up to the consumer to prove his innocence. I bought everything legally, all the apps at the app store, and only ran the motofail2go root method. Wasn't running any custom Roms, Mods, or anything. I don't feel bad after they got me for another 2 grand for 24 months, and since I have been with Sprint for 10 years;l I have spent well over 10k or 15k with them lifetime.
If any other method pops up between now and when I ship it out I may give it a shot but if not, ah well, capitalism.
matt2k12 said:
Thanks for the response. Is there anything extra extra special about getting into factory fastboot mode? I can't seem to get it done. Is there an official set of instructions anywhere? Does the phone need to be plugged into the PC? It was always my understanding (for the last week) that Power and Vol Down was the soft reset mode which reboots the phone. Therefore it always tries to reboot in normal mode. This is what keeps happening. It never powers completely down using this method.
Anyhow, once I follow your instructions, the Moto logo appears, no Sprint logo appears, the phone "powers on" but the screen is blacked out (not off). After waiting for a while at the blank/black screen, or holding down several buttons like vol or camera I get the first attachment: "Process system is not responding. Would you like to close it?" When I wait nothing happens. When I push OK nothing happens. By chance, I held down power during the notification and the power menu came up behind the ANR notice (second/third attachments). So obviously there are some things working but the main system isn't booting up. And either factory fastboot is nuked or I can't figure it out. When I power down from this accessible power menu and try to do the fastboot (Power / Vol Down) I still havent gotten it to work.
Any other ideas before I take drastic measures?
Since I bought it from Amazon would that be my best route for return or should I go thru a Sprint store?
Thanks in advance.
Click to expand...
Click to collapse
Try using adb. If your computer has drivers on it for phone you might able to get into fast boot. If that does not work I would try Sprint store first. Have locked my phone up several times while hacking wife off in progress and have used adb every time. Only time i have been truely scared is when i soft bricked my nexus 7. had to stay at work for two hours after i got off to get it to recover because i was scared of her lol.
---------- Post added at 02:05 PM ---------- Previous post was at 01:57 PM ----------
If you get adb to recognize device you could take chance and officially unlock boot loader. Then flash twrp. There is a thread in general section about having trouble getting official update. It has a stock recovery in it. Trick would be moving files to recovery section of twrp
I have gotten the phone to soft power down and get into fast boot and custom recovery. It's a bit tricky with timing, I usually wait for the screen to go black after soft reset, let go, and immediately hold power and volume down. If you can not boot into fastboot I honestly don't know what you can do either than return the phone.
Sent from my XT897 using xda app-developers app
UnicronAlpha99 said:
I have gotten the phone to soft power down and get into fast boot and custom recovery. It's a bit tricky with timing, I usually wait for the screen to go black after soft reset, let go, and immediately hold power and volume down. If you can not boot into fastboot I honestly don't know what you can do either than return the phone.
Sent from my XT897 using xda app-developers app
Click to expand...
Click to collapse
Thanks for the help Unicron. I think Brandons method might be my only alternative... but you know what? I already have the box packed up to ship back to Amazon! I am still a noob; I dunno if I could go the distance on this one. I have been updating my Android SDK files since I got the phone but I never got it to recognize boot up thru ADB fastboot. disclaimer* I havent tried it in a couple days since all teh SDK updates completed.
I dunno though I am a big time DIYer when possible. If it werent for the massive amount of tape I put on the box and packing label I would already be trying this method. I can't convince myself just yet. Amazon makes it too easy. I could have the *new* phone by Friday. Then I wouldn't be wasting my remaining work week trying to hack into my personal Christmas present in order to make it function...........................................
Edit - Yes I'm impatient. My job is too demanding and I am trying to set a good precedent for 2013. Wasting the first 3 work days on a phone is not how I intend to start off the year. There is probably a valuable lesson to be learned from this as far as hacking experience and to be honest with the responses here I think I could get it to boot up from PC in SDK/ADB mode and go from there. I just didnt know if that was possible until after I made the claim with Amazon. I still have an entire day today and tomorrow if I want to indulge myself. It doesnt matter if I mail the package today or Wednesday, I can still get it by Friday. I believe this thread is still valuable because we have patterns of repeating past failures and I may find use of it when I recieve my new phone and, darn it, it mysteriously bricks as well. in the same fashion.... the only thing I was really trying to do was get all my apps on my SD card... sad huh?
Edit 2 - Opened up the box, tried fastboot and adb, nothing. Off she goes.
I don't blame you, it sounds easier to exchange in your case any way. The main suggestion I have is if you are getting into any type of build.prop or operating system tweaks that have potential to lead to boot loops or cause the phone not to boot, then unlock the bootloader and install custom recovery.
The Moto-fail method seems limited to only be able to run apps that require root. For me this has no use as I want to be able to have complete control over all aspects of the Android OS. There is not a huge mod community for the Q as yet but I believe Cyanogen will be a reality as Interloper continues working on it. I came from an Epic with Cyanogen and soft-bricked it a minimum of 50 times. CWM was very forgiving on that phone, the Q is a lot more finicky and frustrating.
If you have insurance through the carrier then you are going to pay $150 for a refurb if something goes wrong and you hard brick the phone. If you unlock bootloader and install custom recovery then you have a fail-safe in the form of nandroid backups and restores. Then you can mod away with little fear.
Good luck on the new phone and I hope you don't give up after six days of modding with the Q!
Sent from my XT897 using xda app-developers app
matt2k12 said:
Thanks for the help Unicron. I think Brandons method might be my only alternative... but you know what? I already have the box packed up to ship back to Amazon! I am still a noob; I dunno if I could go the distance on this one. I have been updating my Android SDK files since I got the phone but I never got it to recognize boot up thru ADB fastboot. disclaimer* I havent tried it in a couple days since all teh SDK updates completed.
I dunno though I am a big time DIYer when possible. If it werent for the massive amount of tape I put on the box and packing label I would already be trying this method. I can't convince myself just yet. Amazon makes it too easy. I could have the *new* phone by Friday. Then I wouldn't be wasting my remaining work week trying to hack into my personal Christmas present in order to make it function...........................................
Edit - Yes I'm impatient. My job is too demanding and I am trying to set a good precedent for 2013. Wasting the first 3 work days on a phone is not how I intend to start off the year. There is probably a valuable lesson to be learned from this as far as hacking experience and to be honest with the responses here I think I could get it to boot up from PC in SDK/ADB mode and go from there. I just didnt know if that was possible until after I made the claim with Amazon. I still have an entire day today and tomorrow if I want to indulge myself. It doesnt matter if I mail the package today or Wednesday, I can still get it by Friday. I believe this thread is still valuable because we have patterns of repeating past failures and I may find use of it when I recieve my new phone and, darn it, it mysteriously bricks as well. in the same fashion.... the only thing I was really trying to do was get all my apps on my SD card... sad huh?
Edit 2 - Opened up the box, tried fastboot and adb, nothing. Off she goes.
Click to expand...
Click to collapse
FWIW, pressing vol down + power til it resets then pressing the camera button + power once the screen is black gets you to the Boot Mode Selection Menu, where you can start recovery, fastboot, BP tools (still not sure what that is entirely) and some others. Seems to be a fairly reliable/easy method for getting to both recovery and fastboot from any point.
befrosty8612 said:
FWIW, pressing vol down + power til it resets then pressing the camera button + power once the screen is black gets you to the Boot Mode Selection Menu, where you can start recovery, fastboot, BP tools (still not sure what that is entirely) and some others. Seems to be a fairly reliable/easy method for getting to both recovery and fastboot from any point.
Click to expand...
Click to collapse
Sure wish I would have known that ahead of time. Does this work without any recovery mode and with the bootloader still locked?
matt2k12 said:
Sure wish I would have known that ahead of time. Does this work without any recovery mode and with the bootloader still locked?
Click to expand...
Click to collapse
It does work without any recovery mode and I believe it still works without the bootloader being unlocked, I didn't know about this myself until after I had already unlocked it. Sorry I couldn't help out sooner.
befrosty8612 said:
It does work without any recovery mode and I believe it still works without the bootloader being unlocked, I didn't know about this myself until after I had already unlocked it. Sorry I couldn't help out sooner.
Click to expand...
Click to collapse
Awesome, I am wanting to do the backdoor root method again but, of course, may brick it. I dont think Amazon will keep sending me new ones.... but maybe!
befrosty8612 said:
FWIW, pressing vol down + power til it resets then pressing the camera button + power once the screen is black gets you to the Boot Mode Selection Menu, where you can start recovery, fastboot, BP tools (still not sure what that is entirely) and some others. Seems to be a fairly reliable/easy method for getting to both recovery and fastboot from any point.
Click to expand...
Click to collapse
For anyone concerned, I knew it would only be a matter of time until bricking my new device. This damn Root Toolbox Pro did it to me again, and on a simple, menial task. I am going to be working thru the motions on getting this to work.
Using the instructions quoted I did get stock recovery to work or at least flash on the screen for a split second. Seems like there is a timer on the recovery screen. I am having trouble with the fastboot prompt though on the PC. Do I do it in the "platform-tools" folder which contains fastboot or in the "tools" folder of the main SDK directory? I am really a noob, can you give me the cliff notes of how to get into ADB, fastboot, etc on the Photon Q in order to do a factory reset? I already have Android SDK installed and completely up to date so that is done. And Fastboot is installed. I'm just having trouble crossing the finish line here... I can get the fastboot page opened in the stock recovery but from there I'm lost. I dont know what to type into the command prompt, in what directory, or what.... Also when I open the command prompt in the SDK folder on the PC with fastboot in the directory and type "adb reboot bootloader" it says "device not found". Maybe (surely) that is the wrong prompt?
FWIW my phone is showing the dead android guy. I didnt do anything besides try and clear up my Play Store download list which required a reboot. The phone never started back up. I dont know how much damage was done or info was lost or whatever, but seeing as how I was rooted but still locked, I had no custom recovery. So no back ups. Is there anything to restore or am I looking at a full wipe and restore?
matt2k12 said:
For anyone concerned, I knew it would only be a matter of time until bricking my new device. This damn Root Toolbox Pro did it to me again, and on a simple, menial task. I am going to be working thru the motions on getting this to work.
Using the instructions quoted I did get stock recovery to work or at least flash on the screen for a split second. Seems like there is a timer on the recovery screen. I am having trouble with the fastboot prompt though on the PC. Do I do it in the "platform-tools" folder which contains fastboot or in the "tools" folder of the main SDK directory? I am really a noob, can you give me the cliff notes of how to get into ADB, fastboot, etc on the Photon Q in order to do a factory reset? I already have Android SDK installed and completely up to date so that is done. And Fastboot is installed. I'm just having trouble crossing the finish line here... I can get the fastboot page opened in the stock recovery but from there I'm lost. I dont know what to type into the command prompt, in what directory, or what.... Also when I open the command prompt in the SDK folder on the PC with fastboot in the directory and type "adb reboot bootloader" it says "device not found". Maybe (surely) that is the wrong prompt?
FWIW my phone is showing the dead android guy. I didnt do anything besides try and clear up my Play Store download list which required a reboot. The phone never started back up. I dont know how much damage was done or info was lost or whatever, but seeing as how I was rooted but still locked, I had no custom recovery. So no back ups. Is there anything to restore or am I looking at a full wipe and restore?
Click to expand...
Click to collapse
As abnormal as it seems, your situation seems pretty normal... at least from my shoes. I went through the same scenario... I didn't know what adb was, or fastboot, etc. So, here's what I know
the fastboot commands work even if adb doesnt see it in the list of devices attached. Somehow it just works (as long as the phone is in fastboot mode).
If you're able to get to the fastboot mode, things should be okay. Just open a windows explorer window to the Platform-Tools, hold the shift key and right click on a blank space within the window, then click open command window here.
you should be able to pass any adb (if the phone is on and recognized) or fastboot (if phone is in fastboot mode) commands from that command prompt.
Also, if you have a stock recovery, CMW, or TWRP image, this is the folder to copy those .img files to. Once you get your phone into fastboot mode and its plugged into the computer, just type into the command prompt:
Code:
fastboot flash recovery recovery.img
If you're just looking to reboot the phone into recovery
If you have a CWM or TWRP recovery just replace the recovery.img with whatever the .img file that you have. Also, as a tip instead of writing the entire file name, just press the first couple letters then press the tab key within the command prompt, it should fill in the rest. keep pressing tab until you get to the .img file name you want.
To avoid doing this again, maybe I can help... what were you trying to do to begin with? From the sound of it, you were trying to root the phone with the Root Toolbox Pro but it bricked, and then you tried to reboot into recovery and then got the red android... ?
befrosty8612 said:
As abnormal as it seems, your situation seems pretty normal... at least from my shoes. I went through the same scenario... I didn't know what adb was, or fastboot, etc. So, here's what I know
the fastboot commands work even if adb doesnt see it in the list of devices attached. Somehow it just works (as long as the phone is in fastboot mode).
If you're able to get to the fastboot mode, things should be okay. Just open a windows explorer window to the Platform-Tools, hold the shift key and right click on a blank space within the window, then click open command window here.
you should be able to pass any adb (if the phone is on and recognized) or fastboot (if phone is in fastboot mode) commands from that command prompt.
Also, if you have a stock recovery, CMW, or TWRP image, this is the folder to copy those .img files to. Once you get your phone into fastboot mode and its plugged into the computer, just type into the command prompt:
Code:
fastboot flash recovery recovery.img
If you're just looking to reboot the phone into recovery
If you have a CWM or TWRP recovery just replace the recovery.img with whatever the .img file that you have. Also, as a tip instead of writing the entire file name, just press the first couple letters then press the tab key within the command prompt, it should fill in the rest. keep pressing tab until you get to the .img file name you want.
To avoid doing this again, maybe I can help... what were you trying to do to begin with? From the sound of it, you were trying to root the phone with the Root Toolbox Pro but it bricked, and then you tried to reboot into recovery and then got the red android... ?
Click to expand...
Click to collapse
Thanks for the response. So, all I have to do is: go to fastboot and flash a stock recovery image file and it will automatically wipe the phone, cache, everything, and restore the operating system? Sounds awfully easy! I found some stock files in this post : http://forum.xda-developers.com/showthread.php?t=2001226&page=2 Are these the ones you used before?
Last question: I can flash CWM or TWRP but wont be able to access them if my bootloader is locked, correct? So flashing a stock recovery will allow me to have my stock phone back again, locked and un-rooted? I guess if I cant get it to work with the stock recovery then I can unlock the bootloader and do a CWM or TWRP recovery and then flash the stock .img files?
Thanks again for your help. I already had root with the motofail2go method which I like using but seems like when I try and use some generic root feature from apps from the app store that it will crash/brick the phone cuz obviously those apps are generalized and likely to brick certain percentage of devices....
Ok what does this mean? Something with the bootlaoder obviously. Does it need to be unlocked?
Code:
C:\Program Files (x86)\Android\android-sdk\platform-tools>fastboot flash recover
y qrecovery1.img
(bootloader) Variable not supported!
target reported max download size of 31457280 bytes
sending 'recovery' (5962 KB)...
OKAY [ 0.479s]
writing 'recovery'...
(bootloader) Preflash validation failed
FAILED (remote failure)
finished. total time: 0.755s
C:\Program Files (x86)\Android\android-sdk\platform-tools>
And on the phone screen it says "invalid image size for partition recovery" twice for both times I tried this method.
You will need to flash the system image as well if you want those, as the recovery image will only flash the recovery. The files in that link are for twrp only... so you'll have to be able to get there first.
With the custom recoveries, I'm not 100% sure whether or not you will be able to use them without being unlocked. I would wait to see if anyone else can answer that question for you, but if you did try it without an unlocked bootloader, you at least have the stock recovery to fall back on if needed.
Sent from my XT897 using xda app-developers app
---------- Post added at 09:16 PM ---------- Previous post was at 09:12 PM ----------
I'm thinking it could either be that your phone is full and the image you're flashing is too large to fit on the space available...
Or you're trying to flash custom software on a locked phone.
Hopefully someone is able to answer that a little better...
Sent from my XT897 using xda app-developers app
You can't alter the stock recovery (flash a custom recovery like twrp or cwm) in fastboot without having the bootloader unlocked. Your options are to unlock your bootloader, flash custom recovery, create a backup of your current setup, download one of the stock working backups, place it in the backups folder for twrp on your external sd card, and restore one of the known working backups in the development section (befrosty linked to one). Or you could use RSD lite to return to stock using a stock factory firmware flash. That involves connecting your phone to your PC and flashing the phone back to factory stock. Information on RSD Lite and links to the FXZ's can be found here.
http://forum.xda-developers.com/showthread.php?t=2095536
Sent from my XT897 using xda app-developers app