ZT-180 ePad won't boot, no longer recognized by PC via USB port - General Questions and Answers

This has happened all of the sudden.
ePad was working just fine last night. No problems at all, working completely normally. Turned it off and put it on the charger.
Today, took it off the charger, turned it on, and the ePad showed up in the middle of the screen for a few seconds, then, the
linux penguin in the upper left hand corner, and the little " - " flashes for just a second, and then it freezes, and never gets any
further than this.
I thought something may be corrupted, so I decided to try and re-flash the firmware again. Prepared to do the flash, followed the
directions as before the last two or three times I have upgraded the firmware as the changes have come down, and nothing. The
computer does not recognize that the ePad is plugged into it at all. There is no reaction from the PC at all that I have connected a
USB device. I am using the same PC that I have always been using to upgrade the firmware on the ePad, so, it is not a PC problem.
Just to rule things out, I tried TWO different USB cables, and THREE different computers. All 32-bit, 1 running Windows XP Pro, 1 running
Windows Vista Business and 1 running Windows 7 Professional. None had any reaction from being connected via USB. The little box
in Burn Tool never turned green.
Is my tablet toast? I just gave this to my son yesterday for his birthday, have only had it for about 3 months or so, and been tweaking things
to get everything working just right. He has only had 1 day to play with it, and it would be a shame if it is a brick now.
Please help!
Thanks!

Hi,
I got same problem but after flashing. I think my device is not real ZT-180 its look like but i opened and checked there is not Zenitink text on board. Board looks same also.
Can anyone help how to flash another boot? Or recognized by pc?

Did anyone ever help you with this? The same thing happened to my e-pad. I ust hate to toss it! Any help you can give me is GREATLY appreciated!
Thanks,
Cathleen

No, I was never able to resolve my issue.
There is a US seller on Amazon.com that may be able to help you.
http://www.amazon.com/gp/product/B0049312JM
I am pretty sure he ships direct from US.
Good luck.

We seem to be SOL
Did any of you ever get help with this??? EVERY other forum thread pertaining to start-up problems with the Zenthink ePad always pertains to the device freezing up AFTER the ANDROID_ prompt. I've posted in numerous forums regarding this problem (freezing up when the penguin appears) and this is the ONLY thread that mentions my particular problem. I'm assuming that the USB and SD drivers must not get loaded until the ANDROID_ screen because I can't do the "zt update" flash or the USB ROM update (device doesn't get recognized by my PC). If anyone has come up with a fix, I'd sure like to hear it. Or, if this is simply an un-fixable problem, at least I'll know to stop kicking the dead horse

Related

Samsung focus won't connect to PC

Hello, I have a Samsung focus that use to work fibe connecting to PC but off recent whenever I plug it in windows 7 says USB is not recognize.
I've tried everything from resetting the phone to refatting the computer nothing helps. I have a feeling its the phone because same problem on other computers, anyone had to problem and cured it?
Wp7 Focus
or it might be a problem with your usb cable that came with the phone. if u can, try getting another one and using that (they go for very cheap on ebay). Have u *unlocked your device lately?
I've tried many different USB cables none works for me. I got the phone almost 2months now already unlocked. Live in UK and its a ATT branded phone so I'm abit screwed.
Wp7 Focus
jamreal said:
I've tried many different USB cables none works for me. I got the phone almost 2months now already unlocked. Live in UK and its a ATT branded phone so I'm abit screwed.
Wp7 Focus
Click to expand...
Click to collapse
Have you tried the microsoft answers forum (answers.microsoft.com)? They have some solution wizards in one of the stickies near the top.
Did anyone ever find an answer to this? I've had my focus since Nov last year and it's worked fine for me aside from some odd, and random nonsense.
I went to go connect my phone to my laptop the other day and realized it didn't see my phone. When I plug it in, the phone chimes and shows it's getting power, but both my laptops show nothing being installed, Zune doesn't load, and if I load it, shows nothing connected. Nothing appears in the device manager either. I get no error message.
the cord shows no damage, and it's been plugged into my wall outlet for awhile. I guess i'm going to see about getting another cable tomorrow and try it that way?
Was wondering if anyone else has had a problem with the cable going bad suddenly, or if something else could be to blame? I've been reading here, MS's site and anywhere else I can, and I find things ranging from error message, drivers not installing and other things. I just know it worked fine a few weeks ago, but now...nothing.
Had the same issue. My 4th USB cable did the trick. I wanted to throw it out the window
Sent from my SGH-i917 using XDA Windows Phone 7 App
I don't know much about electricity, but every device I can remember having with a removable charger: instructions said Plug power cord into Device FIRST, then Plug into Power Source. Could leaving cord plugged into power source, thus reversing above instruction, cause a problem with the cord?

TF not connecting to PC / Can't get into APX mode

Used Nvflash to root a while back ago. Worked flawlessly.
Started having problems where the TF was not connecting up to the PC (both laptop and desktop). No problems charging. I know there's something going on cause when I plug the TF into the USB port, the screen comes on. When I unplug it the screen comes on.
Thought it possibly was the the ROM (Prime 1.7). Wiped caches and re-installed. Nothing. Wiped data & caches and re-installed Prime 1.7 from scratch. Nothing. Wiped data & caches and installed Prime 1.6. Nothing.
Everything works fine other than I cannot get the TF connected (detected) on the PC and I cannot get into APX mode. I'm sure they're related. Did a search for not being able to get into APX mode and found a couple but no help.
I can get into recovery and see the tf in adb. Don't know what else I should be looking at.
[Update]
Just got the TF back from Asus. Missed it sooo much.
The ticket inside said they couldn't find any problems with it.
By the time the TF was off to Asus, I got my extra charger and cable. Tried the new usb cable and bam, device found. Most likely I was in APX mode but due to the cable, would have never known. The odd thing is the cable charges both the TF and the dock perfectly. All that for a f-n cable.
Now I'm fighting with Asus to replace my cable.
I hope this finds its way into others having the same issue.
Are you trying with a Linux machine or Windows?
Make sur you have all the required drivers installed for windows. APX requires additional ones....
On linux you will not see the device automatically when in APX but you can execute the nvflash script
Unfortunately I only have Windows machines.
When I press Volume Up + Power, I get nothing. It doesn't detect there's an APX device in my device manager for me to even install the drivers.
Also tired Volume Up + Volume Down + Power and nothing
Went back to total stock and I still can't get into APX mode and can't connect to the PC.
Talked to Asus support and they're stumped. Was told they had to research and get back to me.
Sent from my HTC Glacier using XDA Premium App
This just happened to me. I booted HC then went to applications. Disabled/re-enabled USB debugging, then I went to device manager on windows and clicked "Scan for Hardware changes". It worked after that.
Tried that method as well.
Sent it off to Asus on a RMA. Crossing my fingers
Sent from my HTC Glacier using XDA Premium App
So this just randomly happens to me the day before I am supposed to sell it to someone. I went to nvflash it back to stock and noticed this issue. You said you restored it back to stock before you sent the RMA in, how did you go about doing so? I'd like to get it fixed so I can sell a functional unit.
Thanks
I'm also facing the same problem with my pc/laptop not detecting the TF101. The service center is of no help and they just give me the usual answers - try other pc, check the cable etc.
Moreover, I cannot go into recovery mode even with all the necessary drivers installed. Only a green droid with an exclamation mark.
I've no problem rooting the tf on older firmware. Wondering if the bootloader is locked.
I think it sounds like the usb cable as the op said it fixed his issue. I'm looking around for one to test on.
Sent from my DROID BIONIC using xda premium
Im on prime 1.7 and just experienced difficulty connecting, but can still charge. I just started the troubleshooting and found this thread. Disappointed, yet happy that its probably only the cable.
Well do you get any response from your computer? Anything, like a sound? a error installing drivers? a unknown device? Are you using the docking keyboard? Also this may not be the case but make sure you dont have a USB hub or anything extra on it. You can also try connecting it to the computer and open device manager and click scan for hardware changes. See if something new comes up. I have a couple more extensive ways of testing but let me know if this helps.
frankc123 said:
Well do you get any response from your computer? Anything, like a sound? a error installing drivers? a unknown device? Are you using the docking keyboard? Also this may not be the case but make sure you dont have a USB hub or anything extra on it. You can also try connecting it to the computer and open device manager and click scan for hardware changes. See if something new comes up. I have a couple more extensive ways of testing but let me know if this helps.
Click to expand...
Click to collapse
I recently tried to flash to different rom and got stuck in the Asus screen. And now I can't do anything with the tablet. It only shows as unknown devices on my pc. Any thought what happened and how to fixed it? I'm really appreciate your help

[Q] Got a used sprint arrive, but USB port appears to be broken. Any options?

Hello all, I recently purchased a used htc arrive on craigslist but turns out I got scammed because the USB Port appears to be broken. Before I bought it, I checked that the ESN was clean and the phone turned on and it appeared to work, but since then I've tried plugging the phone with multiple USB cables into four different PCs, a few Macs, and even though the phone will charge, the computers just don't recognize it as a phone (in windows device manager, it is an unknown device called HTC). I've installed and uninstalled and reinstalled the Zune software on PC, and the Windows Phone 7 connector software for Mac. So it looks like I've been scammed with a broken phone.
The unfortunate thing is that it's still on Windows Phone 7.0 and hasn't been updated. It looks like Windows Phone must be plugged into a computer to do a hardware update, and it also looks like I can't even download any older apps because it tells me I have to update the system to download apps.
Does anyone know of any workaround to get the phone updated without connecting it to a computer? Or some way to fix the USB port? Or will i just have to buy another phone / be stuck with WP7 without any apps?
Thanks for any ideas,
Andy
ultramaroon said:
Hello all, I recently purchased a used htc arrive on craigslist but turns out I got scammed because the USB Port appears to be broken. Before I bought it, I checked that the ESN was clean and the phone turned on and it appeared to work, but since then I've tried plugging the phone with multiple USB cables into four different PCs, a few Macs, and even though the phone will charge, the computers just don't recognize it as a phone (in windows device manager, it is an unknown device called HTC). I've installed and uninstalled and reinstalled the Zune software on PC, and the Windows Phone 7 connector software for Mac. So it looks like I've been scammed with a broken phone.
The unfortunate thing is that it's still on Windows Phone 7.0 and hasn't been updated. It looks like Windows Phone must be plugged into a computer to do a hardware update, and it also looks like I can't even download any older apps because it tells me I have to update the system to download apps.
Does anyone know of any workaround to get the phone updated without connecting it to a computer? Or some way to fix the USB port? Or will i just have to buy another phone / be stuck with WP7 without any apps?
Thanks for any ideas,
Andy
Click to expand...
Click to collapse
I had this issue with an HTC Trophy I bought. The first thing you can try is taking a toothpick or a needle of some kind and seeing if the port is jammed with pocket lint. If it isn't, your probably SOL. If you know someone with the skill, they can probably transplant a new USB port in, but you'll need to get a parts phone to get the USB port out of. :/ Is the phone taking a charge at all? If it is taking a charge but won't allow you to connect it to a computer... try this:
TheXev said:
IF THE DRIVERS FAIL TO INSTALL automatically, try this first: Click Start=>Printers and Devices=>Right Click on the big computer and select "Device installation settings"=> Select "Yes, do this automatically."=>Save changes.
Click to expand...
Click to collapse
Just to take a quote from my guide on installing HSPL on SparkW (HTC Trophy).
If the phone isn't taking a charge either.. I'd say your in the same boat I was with that 2nd Trophy of mine. I bought a 3rd HTC Trophy with a cracked digitizer, and transplanted the entire LCD/digitizer assembly from my 2nd phone into it just to avoid the tiny ass soldering job that would be required to fix it.
Having taken apart my HTC Pro 7 on Alltel (its the same phone as the Arrive), I'd say the job is similar in skill requirements. :/ Only thing is, an entire LCD/digitizer transplant is actually slightly easier to do on the Arrive/Pro 7 then it is on a Trophy.
ultramaroon said:
Hello all, I recently purchased a used htc arrive on craigslist but turns out I got scammed because the USB Port appears to be broken. Before I bought it, I checked that the ESN was clean and the phone turned on and it appeared to work, but since then I've tried plugging the phone with multiple USB cables into four different PCs, a few Macs, and even though the phone will charge, the computers just don't recognize it as a phone (in windows device manager, it is an unknown device called HTC). I've installed and uninstalled and reinstalled the Zune software on PC, and the Windows Phone 7 connector software for Mac. So it looks like I've been scammed with a broken phone.
The unfortunate thing is that it's still on Windows Phone 7.0 and hasn't been updated. It looks like Windows Phone must be plugged into a computer to do a hardware update, and it also looks like I can't even download any older apps because it tells me I have to update the system to download apps.
Does anyone know of any workaround to get the phone updated without connecting it to a computer? Or some way to fix the USB port? Or will i just have to buy another phone / be stuck with WP7 without any apps?
Thanks for any ideas,
Andy
Click to expand...
Click to collapse
You might have tried this already, but I want to ask anyways just in case: Since you bought it used, did it come with the official USB data cable, or are you using your own? Not just any cable with work. It has to be a Micro-USB Data+Power cable. It has to be thick enough to send enough data and power through the cable. The symptoms you describe usually do happen when people try to use normal power USB cables. So, it might not be the port, but the cable. Other than that, I can't think of anything else. Good luck!
leadpoizon said:
You might have tried this already, but I want to ask anyways just in case: Since you bought it used, did it come with the official USB data cable, or are you using your own? Not just any cable with work. It has to be a Micro-USB Data+Power cable. It has to be thick enough to send enough data and power through the cable. The symptoms you describe usually do happen when people try to use normal power USB cables. So, it might not be the port, but the cable. Other than that, I can't think of anything else. Good luck!
Click to expand...
Click to collapse
Actually it did not come with the original USB data cable, but I have a bunch of cables for previous smartphones. The cables (from a Nexus One and a Optimus S) both work with their respective phones and deliver both power and cable, but with the Arrive, only shows data. Is it possible that a power cable USB cable would deliver data to two other phones but not the Arrive?
TheXev said:
I had this issue with an HTC Trophy I bought. The first thing you can try is taking a toothpick or a needle of some kind and seeing if the port is jammed with pocket lint. If it isn't, your probably SOL. If you know someone with the skill, they can probably transplant a new USB port in, but you'll need to get a parts phone to get the USB port out of. :/ Is the phone taking a charge at all? If it is taking a charge but won't allow you to connect it to a computer... try this:
Just to take a quote from my guide on installing HSPL on SparkW (HTC Trophy).
If the phone isn't taking a charge either.. I'd say your in the same boat I was with that 2nd Trophy of mine. I bought a 3rd HTC Trophy with a cracked digitizer, and transplanted the entire LCD/digitizer assembly from my 2nd phone into it just to avoid the tiny ass soldering job that would be required to fix it.
Having taken apart my HTC Pro 7 on Alltel (its the same phone as the Arrive), I'd say the job is similar in skill requirements. :/ Only thing is, an entire LCD/digitizer transplant is actually slightly easier to do on the Arrive/Pro 7 then it is on a Trophy.
Click to expand...
Click to collapse
Thanks for the advice. I've been thinking about replacing the USB port. There doesn't appear to be any dust or anything; I get power but no data. I actually took the phone apart using a guide on this forum. Taking it apart really wasn't that hard, at least the amount that I took apart, but the USB port is soldered on really tiny and I'm not sure i'd be able to desolder / resolder a new piece all that easily. If anyone's done that before, please let me know. The other option would be to get a phone with cracked screen/etc, and replace it with the nice screen on mine. But all that work might not be worth simply getting a phone that's just working for a bit more cash.
ultramaroon said:
Thanks for the advice. I've been thinking about replacing the USB port. There doesn't appear to be any dust or anything; I get power but no data. I actually took the phone apart using a guide on this forum. Taking it apart really wasn't that hard, at least the amount that I took apart, but the USB port is soldered on really tiny and I'm not sure i'd be able to desolder / resolder a new piece all that easily. If anyone's done that before, please let me know. The other option would be to get a phone with cracked screen/etc, and replace it with the nice screen on mine. But all that work might not be worth simply getting a phone that's just working for a bit more cash.
Click to expand...
Click to collapse
Yeah, I had the same fears when I saw my USB port on my 2nd Trophy ( I can solder but that tiny...). I just won an auction for a US Cellular Pro 7, that is having charging issues, but I'll probably just swap the entire LCD assembly to my Alltel Pro 7 if the port doesn't have an easy to fix.
So, you can get data but the phone won't charge? That's really strange. If you can get data though, you should be able to flash it. When I was using my 2nd Trophy for development, it wasn't charging well, and I'd "borrow" another battery pack from a different phone to keep it charge and flash it, but the USB port basically gave up on life after a long time and I had to stop using it.
Also remember, if you where planning on a custom rom, you DO NOT want to update the phone if it still has a 1.xxx series bootloader! The only method I found that worked to downgrade the bootloader was using a GoldCard setup (thankfully, I had built one about six months ago).
No, I can charge but can't get any data. I think I've decided against soldering the USB port... especially because maybe it's not even the port, but a logic board problem. Anyway, I'm probably going to do as you did, pick up a used "broken" phone with a cracked screen or whatever, and just swap components over, since the phone I have is otherwise in really pristine condition. Or maybe I'll just purchase a working one to avoid all the trouble. I was at first hoping there was some hack to update the phone some other way (bluetooth / wifi / swapping microUSB cards), but it just doesn't seem possible. Microsoft made wp7 pretty difficult to hack around with compared to Android...
Are the custom Roms worth it? I saw the htc arrive hacking forum here on xdadevelopers, but i couldn't quite figure out what the main benefits are... (as you might guess, I am a WP newbie / recovering android user...)
TheXev said:
Yeah, I had the same fears when I saw my USB port on my 2nd Trophy ( I can solder but that tiny...). I just won an auction for a US Cellular Pro 7, that is having charging issues, but I'll probably just swap the entire LCD assembly to my Alltel Pro 7 if the port doesn't have an easy to fix.
So, you can get data but the phone won't charge? That's really strange. If you can get data though, you should be able to flash it. When I was using my 2nd Trophy for development, it wasn't charging well, and I'd "borrow" another battery pack from a different phone to keep it charge and flash it, but the USB port basically gave up on life after a long time and I had to stop using it.
Also remember, if you where planning on a custom rom, you DO NOT want to update the phone if it still has a 1.xxx series bootloader! The only method I found that worked to downgrade the bootloader was using a GoldCard setup (thankfully, I had built one about six months ago).
Click to expand...
Click to collapse
ultramaroon said:
No, I can charge but can't get any data. I think I've decided against soldering the USB port... especially because maybe it's not even the port, but a logic board problem. Anyway, I'm probably going to do as you did, pick up a used "broken" phone with a cracked screen or whatever, and just swap components over, since the phone I have is otherwise in really pristine condition. Or maybe I'll just purchase a working one to avoid all the trouble. I was at first hoping there was some hack to update the phone some other way (bluetooth / wifi / swapping microUSB cards), but it just doesn't seem possible. Microsoft made wp7 pretty difficult to hack around with compared to Android...
Are the custom Roms worth it? I saw the htc arrive hacking forum here on xdadevelopers, but i couldn't quite figure out what the main benefits are... (as you might guess, I am a WP newbie / recovering android user...)
Click to expand...
Click to collapse
WP8 will bring OTA updates to the table, so for now, Zune is it for updating on WP7's. I find it really odd you can charge it but not get data. Have you tried a factory reset? What does Zune do when you plug it in? Do you get any "unknown" devices listed in device manager, if so, what devices? When you put the phone in bootloader mode (power off phone, old down button and press power.. tri-color screen will appear), will it switch from Serial to USB [btw, in bootloader mode, it is normal for the phone not to charge.]?
I will note (only because of my recent experience) that the bootloader driver will not download from Windows Update for x64 systems (prob not for 32-bit either, but unsure). Your options to install that are to install Android Sync (or pull the drivers out from it), or use a moded inf for older HTC Android phones. I moded an x64-bit driver that should work.. at least on Trophy and Arrive/Pro 7 (CDMA), perhaps others with the same hardware ID.
This driver is only used for diagnostic mode. Zune driver is completely different and should install on a system even without Zune installed (in Windows 7 anyway). It is possible that if the diag driver works, but the Zune driver doesn't, that some weirdness has gone on from an unlocked rom + ansar's USB tethering app that will prevent your phone from connecting to Zune. Only way I've found to fix that weirdness is to flash a custrom ansar rom and run his USB tethering app, and tap "Zune mode"... but normally the phone wouldn't charge at all if this was the problem. ;
Anyway.. check device manager and see if anything is popping up.. even an unrecognized device.
*edit* The driver will prompt you that it is unsigned. That is because I modified the older HTC Diag driver from my HTC Eris [that's easier then me redownloading a useless Android app I'll never use again!] I take no resposability blah blah blah for anything this driver does (It should be fine though )
Thanks. I followed your instructions best as I can (I am a newb to WP).. Some interesting results.
I've tried factory resetting it. A few times, both via hardware (pressing volume button with power or something) and via the software. Neither helped. I've installed and uninstalled Zune a bunch of times. It doesn't load up when I plug the device in. (when i plug the device into USB, it makes the sound that it gets power and starts charging; i get the same sound when I plug it into a wall) If I open the Zune application, it will say device not connected no matter if the phone is connected or not. I get one "unknown" device listed, called HTC. When I try to force it to install device drivers, it can't find any. I tried to point it to the Zune/drivers folder, but it says it can't find drivers for the device. When i load to bootloader, it does switch from Serial to USB.
OK, so then I installed your diagnostic device driver. I had the phone in bootloader and plugged it in; at this point, the computer installed device drivers for a Quallcomm MSM/CDMA device. Then for a brief second, Windows Mobile Device Center loaded up, but it said Device Not Connected. Now when I go into device manager, the phone is listed under HTC modem, as per your device driver. However, when I restart the phone, Zune still doesn't recognize the phone.
So it's weird because obviously the computer sees something. Just not the right thing....
TheXev said:
WP8 will bring OTA updates to the table, so for now, Zune is it for updating on WP7's. I find it really odd you can charge it but not get data. Have you tried a factory reset? What does Zune do when you plug it in? Do you get any "unknown" devices listed in device manager, if so, what devices? When you put the phone in bootloader mode (power off phone, old down button and press power.. tri-color screen will appear), will it switch from Serial to USB [btw, in bootloader mode, it is normal for the phone not to charge.]?
I will note (only because of my recent experience) that the bootloader driver will not download from Windows Update for x64 systems (prob not for 32-bit either, but unsure). Your options to install that are to install Android Sync (or pull the drivers out from it), or use a moded inf for older HTC Android phones. I moded an x64-bit driver that should work.. at least on Trophy and Arrive/Pro 7 (CDMA), perhaps others with the same hardware ID.
This driver is only used for diagnostic mode. Zune driver is completely different and should install on a system even without Zune installed (in Windows 7 anyway). It is possible that if the diag driver works, but the Zune driver doesn't, that some weirdness has gone on from an unlocked rom + ansar's USB tethering app that will prevent your phone from connecting to Zune. Only way I've found to fix that weirdness is to flash a custrom ansar rom and run his USB tethering app, and tap "Zune mode"... but normally the phone wouldn't charge at all if this was the problem. ;
Anyway.. check device manager and see if anything is popping up.. even an unrecognized device.
*edit* The driver will prompt you that it is unsigned. That is because I modified the older HTC Diag driver from my HTC Eris [that's easier then me redownloading a useless Android app I'll never use again!] I take no resposability blah blah blah for anything this driver does (It should be fine though )
Click to expand...
Click to collapse
ultramaroon said:
Thanks. I followed your instructions best as I can (I am a newb to WP).. Some interesting results.
I've tried factory resetting it. A few times, both via hardware (pressing volume button with power or something) and via the software. Neither helped. I've installed and uninstalled Zune a bunch of times. It doesn't load up when I plug the device in. (when i plug the device into USB, it makes the sound that it gets power and starts charging; i get the same sound when I plug it into a wall) If I open the Zune application, it will say device not connected no matter if the phone is connected or not. I get one "unknown" device listed, called HTC. When I try to force it to install device drivers, it can't find any. I tried to point it to the Zune/drivers folder, but it says it can't find drivers for the device. When i load to bootloader, it does switch from Serial to USB.
OK, so then I installed your diagnostic device driver. I had the phone in bootloader and plugged it in; at this point, the computer installed device drivers for a Quallcomm MSM/CDMA device. Then for a brief second, Windows Mobile Device Center loaded up, but it said Device Not Connected. Now when I go into device manager, the phone is listed under HTC modem, as per your device driver. However, when I restart the phone, Zune still doesn't recognize the phone.
So it's weird because obviously the computer sees something. Just not the right thing....
Click to expand...
Click to collapse
Okay, the good news is that you can flash roms if you want. Bootloader uses a different driver from Zune/normal mode. So the Zune driver isn't installing (which means your PC is the problem, not the phone).
There are a few options you can try, but the easy one is... make sure the newest Zune is installed, then when you try to manually install the driver for the missing "HTC" device, point the driver installation to windows/inf to see if that fixes it (I had a weird issue with Windows 7 32-bit once where the only way I can install even basic drivers was to point it to windows/inf lol. If not, I'll use a driver pulling program and pull the Zune driver for you and post it here.
The Zune driver is definitely installed; last night I picked up another Arrive (I am heading out of town tomorrow so I really wanted something with a good maps app) and it works fine with the same computer/same cable. So at least I've got a working one now; would still like to get the other one working, though...
So I went into the Settings/About of each phone to compare some of the info, in case it helps:
Working Phone:
OS version: 7.10.7720.68
Firmware revision number: 2305.13.40301.651
Hardware revision number: 0002
Bootloader version: 4.3.230513.1(130787)
Non-working phone:
OS version: 7.0.7403.0
Firmware revision number: 2305.06.12501.651
Hardware revision number: 0002
Bootloader version: 1.25.230506.1(118490)
TheXev said:
Okay, the good news is that you can flash roms if you want. Bootloader uses a different driver from Zune/normal mode. So the Zune driver isn't installing (which means your PC is the problem, not the phone).
There are a few options you can try, but the easy one is... make sure the newest Zune is installed, then when you try to manually install the driver for the missing "HTC" device, point the driver installation to windows/inf to see if that fixes it (I had a weird issue with Windows 7 32-bit once where the only way I can install even basic drivers was to point it to windows/inf lol. If not, I'll use a driver pulling program and pull the Zune driver for you and post it here.
Click to expand...
Click to collapse
Well, like you said, I was indeed able to flash a rom. I put in a new the Sianto 7.8 one and it loads up just fine. However, when I plug in cord, Zune still doesn't recognize it. So bizarre. But better than before!
ultramaroon said:
The Zune driver is definitely installed; last night I picked up another Arrive (I am heading out of town tomorrow so I really wanted something with a good maps app) and it works fine with the same computer/same cable. So at least I've got a working one now; would still like to get the other one working, though...
So I went into the Settings/About of each phone to compare some of the info, in case it helps:
Working Phone:
OS version: 7.10.7720.68
Firmware revision number: 2305.13.40301.651
Hardware revision number: 0002
Bootloader version: 4.3.230513.1(130787)
Non-working phone:
OS version: 7.0.7403.0
Firmware revision number: 2305.06.12501.651
Hardware revision number: 0002
Bootloader version: 1.25.230506.1(118490)
Click to expand...
Click to collapse
ultramaroon said:
Well, like you said, I was indeed able to flash a rom. I put in a new the Sianto 7.8 one and it loads up just fine. However, when I plug in cord, Zune still doesn't recognize it. So bizarre. But better than before!
Click to expand...
Click to collapse
Okay, what I want you to try next is this: Install ansar's USB tethering and select "Zune mode" and see if that makes it work with Zune. If you played around with this app before and switched it to diag mode, that can permanently make it stuck in daig mode, causing something similar to this. Even if you haven't messed with ansar's USB tethering in the past, try it anyway and see if it helps (you can download it via Bazaar too if that's easier then pushing the xap).
I'll try this when I get back in town next week. THanks for your help, TheXev.
TheXev said:
Okay, what I want you to try next is this: Install ansar's USB tethering and select "Zune mode" and see if that makes it work with Zune. If you played around with this app before and switched it to diag mode, that can permanently make it stuck in daig mode, causing something similar to this. Even if you haven't messed with ansar's USB tethering in the past, try it anyway and see if it helps (you can download it via Bazaar too if that's easier then pushing the xap).
Click to expand...
Click to collapse
Success!!!! Zune/Windows recognizes my phone once again. I guess the previous owner was screwing around and got it stuck in the other mode. I am very grateful for all your help, Xev. Now I have two devices; perhaps I should sell one. Also I saw that you are preparing your own ROM? I look forward to trying it out..
ultramaroon said:
I'll try this when I get back in town next week. THanks for your help, TheXev.
Click to expand...
Click to collapse

[Q] Ready to root, but.....

I'm in a quandry. I've had my Samsung Droid Charge for 2 years and while I qualify for an upgrade, I thought to myself it's time to root and see what this thing can do (and hopefully get some extended life out of it).
So I read thru a lot of root threads and how-to's, and was about ready to start setting up, went to connect my phone to my computer with the USB cable that came with the phone (which I have also used for 2 yrs) and lo and behold, there's no connection to the computer. Computer recognizes something trying to connect via USB, but notification on the computer that pops up says "USB Device Not Recognized." Now, when I used to connect to any computer, a screen on my phone would come on asking if I wanted to connect the phone as a mass storage device or media player. That screen doesn't come up any more when I plug in the USB. The phone beeps as if it was connecting but then just indicates that it is charging. I've never had any issues with this before.
I've gone thru the rigamorole of trying different USB ports, different computers, different USB cables. Nothing doing on any of those. Tried setting the phone on "ask on connection" and "mass storage" on different computers. Nothing there either. Tried with USB debugging on and off on the phone. No dice. I have even tried a couple of complete hard resets of the phone, and still will not connect to any computer. Based on some info from other forums I even tried downloading some Samsung USB drivers to my computer (which I never had before and had no problem connecting without), and they don't even seem to install properly. message I get when the install finishes says "Device driver was not successfully installed" and then just shows a list of my printer drivers????? My printers work fine - don't know what the hell that Samsung's Mobile Phone driver has to do with our HP printer.
Spent 45 useless minutes at the Verizon store yesterday only to have their "tech" guy do another master reset, and finally give me the toll free number to Verizon and tell me it was their tech support number. Spent another hour on the phone when i eventually got to a tech support person only to be told that I'm eligble for an upgrade.
Part of the reason I started this process was that after two years, the original battery was draining really quickly with minimal use, and the battery power screen that shows during the charge cycle (with power off) was looking weird - it was showing battery with no charge, then all of a sudden would show partial depending on how long it was connected. Maybe thats what it's always done, but for some reason it looks different to my. So I purchased a brand new battery. For a couple of days it "seemed" like the new battery was holding power, but when I go to charge it, that charge screen is still doing the same thing. On top of that the last two days my battery drained really quickly again, with very minimal use (Went from full charge at the start of the day to about 50% after 5 hours just checking a few texts and emails). I don't know if that factors into why it's not connecting to the computer, but I find it unlikely that both the connection and battery problems are coincidental.
Anyone have any ideas for me at this point? Frustrated by having spent waaaaaaay too much time on this already. I'd really like to go root, but I don't see how unless I can determine how to get this thing to connect to a computer again.
I wish I could help but I'm not a real big phone Tech. I did root and install Tweaked on my wife's Samsung Charge FP8 last night. I'm not trying to throw that in your face because I did have some issues as well. I did have to install Samsung drivers. My windows 8 never told me if it installed correctly so I had to play around with the install until Odin recognized my phone. You may have to plug your phone in and go to device manager on the computer and uninstall any drivers associated with it. My computer would say "removable storage" when the phone was plugged in. Please ask any questions or private message me. I swear my wife's phone runs and looks great now. She was getting tired of it until I got my hands on it, lol. Good luck.
Sent from my XT875 using xda app-developers app

Cannot root Oneplus 8T because my computer absolutely refuses to recognize it, so I can't toggle immersive mode. Anything to be done?

I don't want to get burn in on my phone, but I tried for 6 hours today to get this rooted and it was just one problem after another, most of which I see have barely happened to anyone. Between driver errors, installing driver errors, unauthorized adb errors, some strange error with a missing key or something, and it saying it's waiting for a device when attempting to run the boot image, I had to give up because everyone around me was getting annoyed by how much time I spent on it. A simple guide of maybe five things I had to do turned into a huge rabbit hole, it even resulted in my phone inconspicuously seeming as though it's bricked for a few hours for some reason.
So my question is, is there anything I can do? I'm a gamer, and I have OCD to boot, so when I see those damn icons burnt into my screen when playing something, it's gonna kill me. Is Tasker an option? Man, this was much easier on IOS, surprisingly.
Well first off, it would help it you told us what os is on your computer..
lilbrat said:
Well first off, it would help it you told us what os is on your computer..
Click to expand...
Click to collapse
Oh, sorry about that. Windows 10 Home. It's a couple years old now. An Acer Aspire 5. It has been giving me driver troubles for a long time, which would explain why it's made it so difficult to root.
The "waiting for device" is symptomatic of a missing driver.
There's a number of threads on installing drivers/connecting to PC in https://forum.xda-developers.com/f/oneplus-8t-guides-news-discussion.11585/
I even write one of them with lots of screenshots.
If none of them work then I suggest you have issues with your PC or, if you can't see your phone at all using MTP, your physical contention between the phone and PC.
Have you tried using a different USB port and USB cable? It's possible the port/usb cable is damaged and causing issues. swap both with a different USB Cable, make sure it's a thicker cable and not a cheap one. if you're using the C to C cable that comes with the phone, try using a USB C to USB A adapter.
Download full android SDK. Works for me every time.

Categories

Resources