[Q] Bizarre... data is totally gone, only voice/sms works - General Questions and Answers

Hey everyone, first post here. Been a Droid Eris user with KaosFroyo/CM for a few months now, and everything has been awesome until a few days ago.
I lost all data connectivity.
2G, 3G, WiFi, same exact symptoms. Every app that uses data throws the error in its own specific manner, but always some variant of "No data connection" or "Network unavailable" or "Check your connection" etc. etc.
On the handshake level, everything seems normal. I can connect to WiFi networks and it does the usual "Obtaining IP Address..." --> "Connected." I get the WiFi logo in the notification bar. And I have the 3G logo unless I turn cell data off, and it's up/down arrows even flash a little right after I turn cell data on.
It broke almost a week ago, so you can be sure I've tried many WiFi networks and many cell towers and rebooted many times and taken the battery out... all the usual stuff. There is something seriously wrong. Help!
Thanks,
Mike

I'd try a master reset. If that doesn't change anything, call your service provider and see if the phone can be swapped for another under warranty. Did this with a Droid 1 a few months back with Verizon w/o any problems.
Good luck!
Edit: I just noticed you are running a mod on that phone. Have you run Fix Permissions? Sometimes that irons out bugs that appear. I'd get with the developers and see what they say. One thing you could try is to re-install that mod. Be sure to wipe all data when you do. It'll be like starting over; but, starting over with the mod installed.
Good luck!

Back up and wipe the phone and reinstall the rom

Master reset did the trick. Unfortunately I didn't have great backup tools, and I couldn't even install new ones due to lack of connectivity (and apk's not always available). Saved my sms history at least, by copying the database to sd and back, thanks to root.
Really appreciate the noob help culture. (must say, it's weird being one, as I'm generally proficient except that I joined the Android world by purchasing a pre-rooted/modded phone)

Related

Network Problem with my phone

Hello all,
Lately (meaning, the last couple of days -- perhaps 3 or 4), my phone has been unable to get a Verizon data network connection for a certain amount of time (4G or 3G). WiFi works fine. However, anything else doesn't work, say, for a few minutes, or a hour or so. Sometimes, a reboot will fix the problem, but sometimes it won't.
The odd thing is, the "4G-LTE" icon is displayed and shows activity (up and down arrows blinking), yet I can't browse the web, update the weather, update Facebook, check email, etc., etc.
Does anyone have any ideas? Running BAMF 1.3.2. I am in the middle of NYC (plenty of 4G service). Yes, Mobile Network is enabled in the Settings. Tried a battery pull as described above AND a SIM card pull. Still no fix.
I had a similar problem a few days after I got my Thunderbolt. I was still on stock yet. I ended up going to the Verizon store and they did a hard reset to fix it. It sucked because I lost all my data but since it was new I didn't have much on it. If you back up everything with Titanium Backup it shouldn't be too bad tho, factory reset is under "SD card and storage" in the settings menu.
Sent from my ADR6400L using XDA Premium App
There have been many problems with the TB and data/network problems as of late. I believe it to be because of this new 4G rollout that is coming Thursday, plus the fact we will be seeing an OTA quite soon they are propbably preparing the network for that, thus giving all of us all these weird problems that we have been having.
(everything above is just rumor and based on my 100% factual opinions )
daniel178 said:
Hello all,
Lately (meaning, the last couple of days -- perhaps 3 or 4), my phone has been unable to get a Verizon data network connection for a certain amount of time (4G or 3G). WiFi works fine. However, anything else doesn't work, say, for a few minutes, or a hour or so. Sometimes, a reboot will fix the problem, but sometimes it won't.
The odd thing is, the "4G-LTE" icon is displayed and shows activity (up and down arrows blinking), yet I can't browse the web, update the weather, update Facebook, check email, etc., etc.
Does anyone have any ideas? Running BAMF 1.3.2. I am in the middle of NYC (plenty of 4G service). Yes, Mobile Network is enabled in the Settings. Tried a battery pull as described above AND a SIM card pull. Still no fix.
Click to expand...
Click to collapse
You are describing the same problem I'm having and I also live in NYC. But, I have no problems getting data when I force the phone into 3G mode only.
I notice the data connection problem even though the 4G symbol is up when I don't have cell reception for a while...like being underground while on the subway.
Turning the phone off and on or rebooting seems to fix the issue. I'm thinking the phone has handoff issues with whatever tower is near by.
Anywho, I did the "data fix" by changing the EVDO setting from eHRPD to Rev. A. I dunno if that'll do anything.

New Motorola Defy, Major Connection Issues

Bought a brand new unlocked Moto Defy and I'm having some WiFi and data connection issues...
To start things off, I cannot get any kind of data on this phone. I'm able to make/receive calls and texts with no problem but when it comes to accessing data, it's a total fail. I've added APN's for ATT (ATT MMS, ATT PHONE, AT&T PTA), switched the 2G/3G/auto under Mobile Network Settings, and I just can't seem to get data working. I get data just fine on my At&t Samsung Focus with WP7.
Secondly, I cannot connect to my WiFi router. I've reset the router numerous times, disabled WPA security, tried different security methods, and it just doesn't want to connect. The network occasionally shows up with great signal strength but soon after disappears. I went to the same room as the router and it shows up. When I tap on it to connect, it shows "connecting" and then "disconnected". I also get a WiFi symbol in the upper left hand corner with a question mark over it.
And to top things off, I can't seem to format my WP7 memory card so I can't even install any apk's or ROMs. For some reason, the 2GB card that supposed to come with this phone wasn't even in the box!
Any ideas? Starting to get frustrated, this is my first android phone (3rd android device, first 2 were tablets) so I'm eager to mess with this thing.
Uploading a short video showing the WiFi problem.
Thank you so much!
Also, running 2.2.2
Anyone?
maxxdout said:
Anyone?
Click to expand...
Click to collapse
So I've installed Cyanogenmod 7 and was able to get to the band settings but when I select USA Band, it says "Set [USA Band] Unsuccessful.
I found a working bp_nvm_default folder for ATT, replaced original with that, set permissions, and nothing has changed.
I am at a loss of what to do now. And after installing CM7, I have no signal what so ever.
Please!!!! Any ideas?!?!?

AOKP JB 4.1.2 Mobile data dropping and not reconnecting

I’m currently using AOKP Jellybean 4.1.2, the supposedly stable, reliable milestone version found here: http://forum.xda-developers.com/showthread.php?t=1804223
I'll try to be as thorough as possible in hopes that someone will respond and know what to do. I apologize in advance for being long-winded.
I didn’t have any issues last night when I first flashed the rom. I was able to watch youtube videos using the mobile data. I was also able to turn on wifi to sync some files from my dropbox to my phone, and then turn off the wifi with no issues. However, today after connecting to a wifi network to download a few things and browse the web, I disconnected from the wireless network and the mobile data curiously did not start up again. I DO have cellular service (3-4 bars), and I can make phone calls and check my voicemail by pressing and holding 1 on the keypad, but my mobile data doesn’t work. I looked around for some solutions, and I've since restarted my device several times, tried toggling airplane mode on and off, and did several combinations of reboots with airplane on/off and no dice.
Everytime I use the toggle in the notificaton bar area to turn off wifi, my internet connection goes with it. It says “no internet connection” in the notification background at the bottom of the screen. Once I turn wifi on, I get my internet back and it says “at&t” at the bottom, but I don’t actually get mobile data because apps like “At&t Visual Voicemail” which require mobile data to function don’t work.
I tried flashing the 1.85 radio to see if it would connect to mobile data, and same issue persisted after reboot and dalvik/cache clean. After that failed, I flashed the 2.20 radio + RIL zip files seperately (which is what I understand came with the rom), and still no dice.
For reference, my HTC One X was rooted with 1.73 firmware (I never tried to update it until last night). I did the CID spoof method to unlock my bootloader, and installed the newest version of TWRP on it. I flashed the rom and the gapps package. I used TiBu to restore program settings and a handful of my out of market apps, and the rest of my purchased apps downloaded automatically from the market after connecting with my google account. I had literally just finished reinstalling the last of my apps today via wifi when this issue started to happen.
I'd really prefer a practical method of getting this fixed that doesn't involve starting over with a fresh rom install. Reflashing at this point would be something of a nuisance since I don’t have much free time to begin with. And hey, it took a long time to load up all of my apps just right
However, if there is no other fix that anyone is aware of, I guess I could reflash or in the worst case try a different rom. It’s a shame because the rom otherwise is really smooth and runs great on the phone, in addition to not using a whole lot of resources and having a decent battery life.
Thanks in advance for any suggestions and solutions.
Here is an image of my battery drain screen showing what my mobile data is supposedly doing despite not being able to get a true data connection. Even with my wifi off, there is supposedly medium mobile signal.
And attached is another image of what happens when I turn my wifi off. I pulled the notification pane down and you can see that it says "no internet connection" at the bottom. Also, you can't really see it in that cap, but the mobile data bars behind the notification area are colored white, and there isn't any "H+", "4G", or "LTE" notifiers visible.
Edit: Attached a third image showing the "white" signal bars (i.e. no data connection). Yes, my mobile data is turned on, and I'm obviously not in airplane mode.
I figured it out eventually for anyone interested... Apparently the APN were not set. They existed on the APN list but were not visible due to a glitch in the ROM I guess. I had to add a custom APN and then the other ones suddenly appeared.
Thanks anyway.
Sent from my HTC One X using xda app-developers app

[Q] No Data and Wifi data transfer (but connected))

Hi guys,
I'm using moto g for about 2 weeks and everything was fine until yesterday. I will try to explain what I've chronologically. My phone isn't rooted. Android 4.4.2, 174.44.9.falcon_umta.Retail.en.GB, KLB20.9-1.10-1.9
For last few days I was testing some battery stretching apps, such as Juice Defender, 2x Battery, GreenPower and maybe one more, but I don't remember the name.Finally I've bought Juice Defender Plus as that app was something that I needed (control mobile and wifi in an intelligent way, but that's not the point). Before JD I've uninstalled other battery aps (but without reverting their settings to defaults). Then I've installed JD, configured it and started to learn JD with my wifi network, whatever.
Next day I went to work and I'm not sure if mobile network was working or not, but wifi network was ok. Updates, synch, etc. was working well. I've installed 2-3 new apps (don't remember, but it was camera360, total commander with few plugins, and maybe something more). Then I've left wifi network, entered car and connected with mobile network. From this point everything stopped to work. There was no connection to any site, no synch from google, weather, and so on. Icon on top of the screen informed me that connection is online (with H or H+, sometimes worse, but probably it doesn't matter). I've tried to connect with many apps to Internet, but none of them succeeded... I thought that maybe there is something wrong with mobile and after that, when I get back to wifi coverage, everything will rise and shine.
Unfortunately when I get back to wifi zone, phone found new network and connected to it. It doesn't matter what network it is, because few days ago I was working with that wifi net and more on that, laptop connected to that network works like a charm. As I said, connected, data transfer in 3g watchdog shows very little net usage (about 200-300B/s). Can't load web pages, can't sync. The same behavior as in mobile, there is connection, very little data usage, but nothing more, no web pages, no sync, etc..
I've restarted phone many times, entered in airplane mode, removed, cleaned and inserted back the sim card - none helped. I've checked ip, gateway and dns which came from dhcp router in wifi network. Everything was fine, addresses were the "same" as my laptop (beside ip address, which was different). I've checked what's up with JD, then I've disabled it, uninstalled..., checked transfer limit for mobile, turned on and off mobile, wifi in many ways. Checked proxy in browser (chrome).
The result was always the SAME.
in chrome: entered address, page starts to load, nothing shows and stalls, after a little while (tens of seconds) there was a message telling me something like: page is unavailable (I can't remember the right message).
in gmail: sync lasts forever, when I send email (to myself) it popups message about sending, but it disappears in a while, a no new email...
other apps, for example, weather on main screen, sync could last to eternity, and no new data.
Today, after whole day without wifi coverage I went back to wifi zone and tried to connect to it... and all emails, sync, whatsup and so on, updated. I think that, I didn't change nothing, but why wifi started to work? I don't know.
I've checked if mobile Internet works as it should, but without any positive results. In mobile there is the same problem as for a last 2 days...
Does someone know any solution to my problem?
PS: I've even tried to enter ip address of wp.pl host, and then phone redirected me to address: 194.9.223.70/ns/cs/deny.html?trx=...something&tpd=3&ts=somenumber&sid=HTTP_DRSTD&url=...mobile[dot]orange[dot]pl
Are you able to send & receive calls? Have you checked your APN as well? Wondering if one of the apps you've tried has changed a setting or set itself as some kind of proxy that your phone's still trying to use even though you've uninstalled it.....not sure......had a similar experience when I tried out a firewall app & removed it without disabling the settings it applied. Can't think of anything else, sorry mate
Sent from my XT1032 using Tapatalk
samanderson said:
Are you able to send & receive calls? Have you checked your APN as well? Wondering if one of the apps you've tried has changed a setting or set itself as some kind of proxy that your phone's still trying to use even though you've uninstalled it.....not sure......had a similar experience when I tried out a firewall app & removed it without disabling the settings it applied. Can't think of anything else, sorry mate
Sent from my XT1032 using Tapatalk
Click to expand...
Click to collapse
Yes, sms and calls works fine. APN is okey, moment ago I've sent configuration sms for internet apn from my operator. I know that it could be one of my apps, which I've uninstalled, but I don' know which one it was .
Might be worth checking device administrators in settings as well just in case the culprits there? Good luck
Sent from my XT1032 using Tapatalk
samanderson said:
Might be worth checking device administrators in settings as well just in case the culprits there? Good luck
Sent from my XT1032 using Tapatalk
Click to expand...
Click to collapse
Checked that, there is only Android device manager (sorry, maybe there is another translation, I'm not using EN lang in my phone) enabled. The rest dev admins are disabled.
Factory reset. That way you start from scratch and if still a problem you can rule out any apps or incorrect config etc. Its the easiest way to narrow down the issue.
scott_doyland said:
Factory reset. That way you start from scratch and if still a problem you can rule out any apps or incorrect config etc. Its the easiest way to narrow down the issue.
Click to expand...
Click to collapse
maybe it's the easiest way, but I think it's not an option if I want to know what was wrong...
Sounds like one of the apps is the problem, as you already suspect. You may have to concede and do a factory reset:
Settings > Backup & reset > Factory data reset​
Please make some effort... factory reset is not the first thing to do when sth is wrong.
hardtmuth said:
Please make some effort... factory reset is not the first thing to do when sth is wrong.
Click to expand...
Click to collapse
I suggested a factory reset as this then rules out all apps and config you have setup. If the problem still happens after a factory reset then you have narrowed down the problem a lot. Possibly it will just fix it though.
However if you want to find the cause of the issue then factory resetting is not the best thing to do as you say. But you seem to have installed a whole bunch of apps in a short space of time so even if you find the problem I doubt you will be able to find out why it happened, ie which app caused it.
You will maybe fix it but never know what caused it or how to prevent it again.
If you factory reset and it fixes it you can take things more slowly this time, is install apps and configure more slowly until you hit the problem, then its easier to see what caused it.
As there was no chance to get other suggestions than "do factory reset" , I've made factory default. Unfortunately, without any change in my problem. Right now wifi works fine, but 3g/data is dead. I've checked my sim card in another phone and 3g/data didn't work too. So I've called to my telco and heard that everything is ok, but probably my sim card is damaged and that's why my data connection is dead. I will try to get new sim card tomorrow.
hardtmuth said:
As there was no chance to get other suggestions than "do factory reset" , I've made factory default. Unfortunately, without any change in my problem. Right now wifi works fine, but 3g/data is dead. I've checked my sim card in another phone and 3g/data didn't work too. So I've called to my telco and heard that everything is ok, but probably my sim card is damaged and that's why my data connection is dead. I will try to get new sim card tomorrow.
Click to expand...
Click to collapse
So those of us suggesting a factory reset were correct then. Had you not reset you would have spent wasted time trying to fix what now appears to be a sim card error. Possibly best not to tell people to 'make an effort' when they are trying to help.

data suddenly won't work at all

Help please! I was just browsing the Web (yahoo news, nothing virus -laden), and backing some files up to Google Drive, and suddenly there was no data. The LTE icon is still there in the status bar, and even the animated part of that icon is there, and it's animated, but no downloading....
Important note: a couple hours earlier, I spilled coffee on the phone, I quickly turned it off,and wiped it dry, but not being able to take the battery out, I turned it back on a little while later (about 10 minutes ). then I used it for about 2 hours doing the activities I mentioned above and there were no apparent effects from the coffee spill. and there still aren't any differences in how the phone operates except for the fact that the data won't work. I can make phone calls. I can get on the internet with wifi. And the status of my network when I go into the settings and such tells me I'm connected via LTE to the Sprint network, and tells me my signal strength and all that. So I'm thinking I'm about to restore from a recovery, or just go on to install version 3 of this ROM (which is SAC's ROM). but before I do that I was wondering if anybody had any thoughts on this and weather and they had inclination to believe that the coffee has something to do with this or if it's more likely that it has something to do with software, as in: it can be fixed by flashing again, either the same ROM or the next version of it (v3).
lokerman said:
Help please! I was just browsing the Web (yahoo news, nothing virus -laden), and backing some files up to Google Drive, and suddenly there was no data. The LTE icon is still there in the status bar, and even the animated part of that icon is there, and it's animated, but no downloading....
Important note: a couple hours earlier, I spilled coffee on the phone, I quickly turned it off,and wiped it dry, but not being able to take the battery out, I turned it back on a little while later (about 10 minutes ). then I used it for about 2 hours doing the activities I mentioned above and there were no apparent effects from the coffee spill. and there still aren't any differences in how the phone operates except for the fact that the data won't work. I can make phone calls. I can get on the internet with wifi. And the status of my network when I go into the settings and such tells me I'm connected via LTE to the Sprint network, and tells me my signal strength and all that. So I'm thinking I'm about to restore from a recovery, or just go on to install version 3 of this ROM (which is SAC's ROM). but before I do that I was wondering if anybody had any thoughts on this and weather and they had inclination to believe that the coffee has something to do with this or if it's more likely that it has something to do with software, as in: it can be fixed by flashing again, either the same ROM or the next version of it (v3).
Click to expand...
Click to collapse
Could be either. I would try toggling the data using airplane mode, make a backup then refresh the ROM, and if neither of those work. I would just Odin the firmware over again

Categories

Resources