[Q] Gmail contacts don't show in people hub - Windows Phone 7 Q&A, Help & Troubleshooting

Hi
I just got a hd7 and I am trying to get my contacts synced. I have successfully setup a gmail account (hosted as google apps) and am getting mail, but I can not see the contacts in people hub. I did try it with a vanilla gmail.com account and it's the same result.
I do see my hotmail contacts in the people hub.
However, I am able to search contacts in google apps and gmail accounts (from people hub). Once I save those from the edit screen on the phone they start show up in the people hub. After I save them on the phone, these contacts go into the my contacts in gmail. So, I moved a few in gmail to my contacts to see if that would help, but it does not.
I did delete and add the accounts to see if makes any difference, but it does not.
Any ideas?
Thanks for you help.

Go into Settings > e-mail and accounts
Long press on Google and choose "Sync" it should sync your contacts then, and then they'll show up in the people hub.

Thank you for your help.
I have done that 10's of times, but does not help.

isn't there a setting within gmail that is required to be on for devices to pull contacts off gmail?

Thank you for your reply.
I don't see anything at the user level. There is setting to enable mobile access at the domain level that I has been enabled all along.

Fixed!
I believe I have this resolved. I moved my contacts out of the “My contacts” group in gmail and back into “My contacts” from the browser. (I did do this yesterday as well, but it did nothing)
Factory reset my hdc7 phone.
Setup my accounts again. Forced sync from settings -> email -> sync
After that it’s all good. Thank you very much for all your help.

Related

How do I sync phone contacts with Gmail?

I've tried so many things - adding them to a group. But new contacts won't sync from the phone to GMail. Only the other way around. Been searching all day for a solution.
Did you save the contact (on your phone) as a 'phone' contact or a 'Google' contact?
If it's saved as a phone contact is there a way to also sync it with your gmail account?
They're all google contacts but they're simply not syncing up with Gmail. They're stuck on my phone
Can you sync contacts that are not google, but on the phone with gmail?
Have you tried logging out of gmail on your computer and logging back in? Sometimes I've noticed that the new phone contacts don't show up on gmail until a fresh login.
Wow! Logging out of Gmail and logging back in sure worked! Thanks a mill!
I tried that but my contacts are still not syncing with gmail.
tbaker077 said:
I tried that but my contacts are still not syncing with gmail.
Click to expand...
Click to collapse
Have you tried People->Groups->Menu->Sync Groups?
Make sure the proper groups are selected.
I don't have any groups in the group section and all I see is add group. Should I make a group or any other ideas?
I don't have any groups and hitting menu brings up adding a group. Should add a group? Any other ideas?

[Q] Contacts not syncing to Gmail after initial sync -- Samsung Captivate

Hello,
I recently obtained a Samsung Captivate and synced my contacts (through the stock "sync" feature in Android) from my phone to Gmail. This worked very well, however after this initial sync, new contacts that I have added to my phone have not synced with Gmail. Help? Also, I don't know if this matters, but I use k-9 mail instead of the default Gmail app. However I have tried also having the default gmail account on and it doesn't seem to have helped
Anyone? It's getting to be a bit of a problem
I'm having a similar problem
I just got the Samsun Fascinate yesterday and I'm having the same problem. My contacts synced fine from google/gmail but when I added a new phone number into the phone yesterday it never synced up. I was able to add new accounts in the google/gmail and have those sync up on my phone.
markdoucette said:
I just got the Samsun Fascinate yesterday and I'm having the same problem. My contacts synced fine from google/gmail but when I added a new phone number into the phone yesterday it never synced up. I was able to add new accounts in the google/gmail and have those sync up on my phone.
Click to expand...
Click to collapse
When you create new contact are you ticking Google on the "save contact to" pop up?
good day.
Nope. I got that figured out now though. Thanks for the tip!
I think google broke something somewhere, since yesterday automatic sync in gmail got broken, not only for me but I've seen others having the same problem.
I am on the international version of the Galaxy S
I realize this is an old thread, but my problem is almost identical, so I don't want to clutter the board with a new thread...
Captivate. Stock. US.
My contacts have NEVER sync'ed upbound to Google account.
In Contacts>Menu>more>Accounts, sync IS turned on.
By the way, the Google account has NO contacts in it. And I don't need the arrangement to move contacts from google to phone, only from phone to google (as a back-up).
Am I missing some step to make it start syncing?
Here is another thought...all my contacts are in SIM; do they have to be in phone memory for sync to work?
Apologize for the bump here, but this problem remains...no sync from phone up to google--only the other way.
I enter new contacts (generally phone numbers and name only) on the phone--not 1st in gmail. So, I need for PHONE-ENTERED contacts to sync upbound to goggle, but it does not do it.
Is there an app that makes this work, or is it just a Samsung/ATT/google fail with no fix?
If the contact is not flagged as a google contact then there is no way to get it to sync to google. So to remedy that you need to delete all phone based contacts and reneter them as google contacts. Use the below steps.
From the main contact screen hit the menu key then select more then settings then save new contact and select google and all contacts will now be saved as google contacts and thus sync both ways.
sparker366 said:
If the contact is not flagged as a google contact then there is no way to get it to sync to google. So to remedy that you need to delete all phone based contacts and reneter them as google contacts. Use the below steps. From the main contact screen hit the menu key then select more then settings then save new contact and select google and all contacts will now be saved as google contacts and thus sync both ways.
Click to expand...
Click to collapse
Hmmmm...if you do this (make all contacts be "google" contacts, do they reside on your phone or only "up" at google. IOW what if you have no data net connection at all (phone or wifi), are your contacts still on your phone?
Have you tried logging in @ http://www.google.com/contacts? Export My Contacts to a local file in Outlook CSV format. Then use iCSV Address Book in Android market to import them from the local csv file.
Omnichron said:
Have you tried logging in @ http://www.google.com/contacts? Export My Contacts to a local file in Outlook CSV format. Then use iCSV Address Book in Android market to import them from the local csv file.
Click to expand...
Click to collapse
I have no contacts at google--they are all on the phone...actually on the SIM; I want them to go up to google, thus your suggestion will not work (nothing at google TO export).
movrshakr said:
I have no contacts at google--they are all on the phone...actually on the SIM; I want them to go up to google, thus your suggestion will not work (nothing at google TO export).
Click to expand...
Click to collapse
then try it the other way around. Export your contacts in your phone to a csv file then upload them from within google/contacts... did I say that right?

[Q] contacts will not sync to google

my wife got a new d2g and the contacts wont sync to Google. this is the second phone she got in less than a week do to other problems, and the phone before this would not sync either. and it is just the contacts, the calender and the gmail sync fine. under the google account on the phone all the options are checked to sync and it shows the arrows that its trying to sync but when i look online there are no contacts. any ideas?
I'm pretty sure that it's considered normal behaviour. If the contacts weren't added manually after setting up a Google account on the phone, they won't sync, or at least that's what I have here.
My dx sync just fine and I set it up the same way. Not sure what the deal is.
Sent from my DROIDX using XDA App
Ok gonna take a wild guess here and say that you had the carrier transfer contacts from the old phone to the D2G and that would explian why they do not sync.
Look at the contacts (might have to go into edit mode) and see what "PROFILE" it says for each contact.
My guess is it says Phone Only.
What you need to do (and I'm going off memory since I am not running stock myself)
Edit each contact and in the menu there should be something that says NEW contact that will take the info from the one you are editing but ask you which account to make the new contact for. Select your GMail acct when asked and save it.
Then fine the gmail version of the contact you just made and select join or link and link it to the Phone only version.
This will give you one contact that has two profiles, phone only and Gmail.
What I suggest for anyone moving to Android for the first time is to get all your contacts into GMail (using above method) Import all your facebook contacts as well (You can do that through Yahoo Mail wizard and exporting to CSV then i8mporting into Gmail) and once your GMail has a complete and accurate contact list wipe the data on the phone and sync with Gmail to get all your contacts back. Be sure to make a backup of all your contacts on GMail once you are done to guard against future corruption issues and to be safe.
Cloud Contacts is not one of the best features of the phone but once you have integrated all your current contacts into GMail and joined them and Facebook into a proper list it is not a problem anymore.

Sync Facebook data into Gmail contacts

Something that has been bugging me is the way Facebook and Google don't play nicely when it comes to contact syncing.
In the past it wasn't really a big issue as I only used one device and everything just sync'd in the background, now as I prefer to manage all of my contacts via the gmail contacts page, rather than via my phone I set about trying to figure out how I could get both Gmail and Facebook contacts to sync to my Google account.
I tried a few of the tools available, such as ubersync, contacts+ and haxsync, these all do a great job of mixing your Facebook contacts in with your gmail contacts on your device, but they are still treated as seperate when syncing back up to gmail.
I found a way to get around this by using Google's sync along with haxsync and a bit of dirty ol manipulation, and I thought I'd share it if others are wanting to do the same. I take no responsibility if you mess things up, so if you are not confident then make sure you make backups before you start.
Also before you start just realise you will loose any group sorting you may have done but this can be edited again via the gmail contacts pagee quite easily)
First of all, sync all the gmail contacts into your android device from google.
Install Haxsync from the Google Play store (contacts+ and ubersync may give the same results)
Goto advanced settings for haxsync and set things up the way you want (I selected to have the htcdata backup entry put into the notes field, but this is optional)
now sync with haxsync to get all the facebook details and wait for the haxsync to finish.
Now you have all the data into your device if you look at an entry you might see some of the users data is listed under the google account, and other parts are listed under the haxsync account. From here on only the google data will sync back up to google.
Now to perform some manipulation
Go to settings on your android device(s) and disable syncing for both Google and haxsync. (note I said device(s) this means disable sync on all other device you might have that also sync to Google)
Go into People on your main Android device and export your contacts to storage, this will make a vcf file on the Android device containing all of the data for each person (minus the account it's associated with)
On the android device(s) go to settings - applications - contacts storage and clear data- (remember to do this for all android device syncing to google)
load gmail in your web browser on your PC, go to contacts, select them all and delete them.
Now go back into People on the Android device and import the data you saved to your storage.
You will now see you have merged the data that was previously seperated by the gmail and haxsync accounts
Go back into settings on the Android device and re-enable sync for gmail.
Wait for this to finish.
once your device has synced with Google again go into gmail and select contacts
On the left of the page look under 'other contacts' select all of them and choose add to My Contacts.
Now go up to My Contacts and you can start sorting everyone into different groups again if you wish.
Now you have synced both gmail and Facebook information into your gmail account which will flow down to any other Android devices you have.
If you add more people on Facebook and want their data in gmail, you'd have to repeat this process again.
If you decide to re-enable Haxsync again you may need to manually join some of your contacts in your phone again, such as where friends also have Google+ and Facebook accounts under different names.
It's not perfect but if you have 100's of contacts / friends it saves a lot of manual data entry saving everything into gmail.
Good luck and have fun.

[Q] Why New Contacts App Has Syncing Issues?

Some of my newer contacts are not synching with either my Google Contacts or my Outlook.com contacts. I'm on a Nexus 5 running Android 5.1.
I use Outlok.com for my primary repository for contacts and calendars, however I use GSyncit add-on for MS Outlook (desktop) to sync my desktop Outlook contacts and calendars to Google. This way I can use Outlook.com or Google Calendar / GMail to access/share my calendar and access contacts depending on the situation.
Everything is working fine on the desktop end so that is irrelevant to this problem (so probably shouldn't even have wrote the above paragraph - but just in case.)
I see there is a new Google Contacts app on the phone and on the web. I noticed this when I clicked on the People app and it said the app was missing. When I go to the web version of Google Contacts via my Google account, there are no contacts there! All my contacts are still in Gmail though of course.
I see that when I attempt to edit an older contact on the phone, it first prompts me with which Google account I want to sync with. I don't need to sync my phone contacts directly with Google, I just want to sync with Outlook.com -> Outlook -> Google (via GSyncit) but I suppose it wouldn't cause a problem if I just had the phone sync to both accounts (probably will then need to disable GSyncit contact sync between Outlook desktop and Google).
What is weird is that it is like Google made the mistake of launching this new contacts app, but there's no notice or migration instructions on the changes with the new app. I just happend to discover something was "unhooked" by trying to edit a contact! I just discovered the new Contacts app on the web by Googling, Google Contacts. I'm technically saavy and somewhat of an Android Wonk, and am surprised this is all a surprise!
Do I have to go try to edit every single contact on the mobile Contacts app now to select which Google account it syncs with? I HOPE NOT!
At the risk of appearing dumb I'm leaving my original post for background. It appears this is (not surprisingly) all a Microsoft issue. When I went into the Outlook.com app on my phone, when you click on the Contacts and Calendars Sync setting, nothing happens! Come to find out this app is no longer on the play store. It appears to have been replaced earlier this year by the Microsoft Outlook Preview. Installed that app, and it doesn't and an account type to the phone! So it appears, unlike the Outlook.com app, it won't sync calendars and contacts with the native Android calendar and contacts app. It's as if Microsoft is trying to make you use their new app instead of the stock Android apps that just sync with the Outlook.com account? Please say this isn't so!
jazee said:
Some of my newer contacts are not synching with either my Google Contacts or my Outlook.com contacts. I'm on a Nexus 5 running Android 5.1.
I use Outlok.com for my primary repository for contacts and calendars, however I use GSyncit add-on for MS Outlook (desktop) to sync my desktop Outlook contacts and calendars to Google. This way I can use Outlook.com or Google Calendar / GMail to access/share my calendar and access contacts depending on the situation.
Everything is working fine on the desktop end so that is irrelevant to this problem (so probably shouldn't even have wrote the above paragraph - but just in case.)
I see there is a new Google Contacts app on the phone and on the web. I noticed this when I clicked on the People app and it said the app was missing. When I go to the web version of Google Contacts via my Google account, there are no contacts there! All my contacts are still in Gmail though of course.
I see that when I attempt to edit an older contact on the phone, it first prompts me with which Google account I want to sync with. I don't need to sync my phone contacts directly with Google, I just want to sync with Outlook.com -> Outlook -> Google (via GSyncit) but I suppose it wouldn't cause a problem if I just had the phone sync to both accounts (probably will then need to disable GSyncit contact sync between Outlook desktop and Google).
What is weird is that it is like Google made the mistake of launching this new contacts app, but there's no notice or migration instructions on the changes with the new app. I just happend to discover something was "unhooked" by trying to edit a contact! I just discovered the new Contacts app on the web by Googling, Google Contacts. I'm technically saavy and somewhat of an Android Wonk, and am surprised this is all a surprise!
Do I have to go try to edit every single contact on the mobile Contacts app now to select which Google account it syncs with? I HOPE NOT!
Click to expand...
Click to collapse
Microsoft confirmed.
Your question on Microsoft Community has received a reply from Tushar Tiwari.
Title: How To Sync Contacts & Calendars with Native Android Phone Apps?
Reply
Hi,
Unfortunately , by design, it is not yet possible to sync your Android phone contacts to your Outlook.com account.
Note: At the moment, you can only sync Outlook.com contacts to your android phone.
Please provide your suggestions/opinion as a feedback to the development team. To do this, click on the gear icon on the top right corner of Outlook.com homepage and select 'feedback' from the dropdown menu.
Hope this information is helpful.
******
However, this isn't that big of a deal as I come to find out, even though there is no longer an Outlook.com account type on the phone any more, you can use the Exchange account type and use server address: s.outlook.com and then you can sync everything. Why the MS Tech didn't point this out it baffling.
(big middle finger for you Microsoft)

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