Rest VM number after Google Voice? - General Questions and Answers

A while back I must have done something to switch my default voicemail password to my Google Voice number. I'm not able to set up GVoice to be my default mailbox, and more importantly, I'm not able to access the default AT&T mailbox, so I've got a pesky icon in my notification area, and the only number it has stored for VM is my Gvoice number, which doesn't receive any voicemail.
I need the default number that AT&T mailboxes use, so I can press and hold "1" and it won't dial Gvoice.

Your voicemail number is going to be different depending on where you live. It will more often have the same area code that you use etc. Of course you can always access your voicemail by calling your own number and then pressing the * or # key on your phone (cant remember which one, usually the * key). Then it will ask you to put in your information, password in the case. That is it, you have your voicemail. (doesnt everyone know this? At one point that was the only way you could even access your voicemails back in the day)
To get your VM number for the area you live in you need to call customer care. There isn't a default number to call. It uses your service area to provide the correct number. You should actually be able to reset your VM settings in the phones settings (in some cases) and this will put the default number back in place. Of course if you have been flashing your phone that might not be the case always.

Related

Google Voice

Does anyone have Google Voice yet?
I have it.
It's neat to play with. I set it up so my parents can have a local number to call me.
Isn't there a way you can use your cell phone with it?
Yup, you can set it all up with any phone you want. When you want to dial from it, you dial you gv number, enter your password, press 2, then the number you wish to dial, then the # key. And voila! you placed a call.
You can even set up contacts to dial it that way with pauses in the proper places.

GoVoice/Voicemail help

Push notifications have been wildly inconsistent for me, so I would like to go back to the standard voicemail settings. How do I do that? Will uninstalling it re-route callers to AT&T's voicemail? Also, what is the phone number to call my voicemail? Thanks.
Phone: Focus
Carrier: AT&T, locked
You can probably just bring up the dialer and hold down number 1 for a couple of seconds second to dial voice mail (and get the number). ATT has voice-mail centers all over, so no clue what yours is. Do not know about other question, sorry.
Under phone settings my voicemail number is currenly my google voice number, and that's what is dialed by holding 1.
Allllllright I finally disabled it. Problem is I can't find the ATT number you dial from your cell, so if any on ATT could check their phone....
Just call ATT, as I said, it depends on your location. I am pretty sure they have redirect center in every area code.
If you go into Google Voice voicemail settings and tell it to turn GV Voicemail off, it'll give you step by step instructions on how to reset it back to AT&T voicemail.

Groove IP-How to direct incoming calls to to it?

Hey guys,
About Groove IP. How on Earth do I program it so that calls to my TMO number will automatically be forwarded to my Google Voice number? I can make outbound calls using Groove IP with no issues as I just access and call via the app directly. But it seems to me incoming calls just go straight to my phone. I don't use minutes too often, but I'd like to save my monthly 100 minute allotment if possible!
In case anyone asks, yes, I have call-forwarding set to Google Chat and I've unchecked the box next to my cell #.
Check your individual contacts and group settings
If I am reading your post correctly, it sounds like you pretty much have the basic settings correct. Groove IP works via Google Talk so it is important that you have added Google Talk as a "phone" on the "Phones" tab in the Google Voice setup via their web interface. It sounds like you have done that though. Since you do not want calls to your GV number to forward to your cell phones number, you need to ensure that you have unchecked the box next to your cell phone entry on that same "Phones" setup page (if you leave the receive text messages and voicemail notification boxes checked, those two things will still work even if you have unchecked the phone for voice forwarding). Once again, it sounds like you have already done this.
I have found that if both Google Talk and the cell phone number are set to forward, the cell phone number will always start ringing before Groove IP starts ringing. Groove IP usually starts ringing around the 3rd ring of the cell phone number. If you are answering your phone on the first few rings, you may not know if Groove IP is really ringings through or not. This does not solve the problem of why your cell phone number is ringing if you have forwarding to it shut off but you might want to do a test call to your GV number and let it ring while watching the display on your cell. If it is ringing through to your cell's number, a screen displaying the caller ID and options to answer the stock dialer should appear. If Groove IP is properly forwaarding to Goole Talk, the the Groove IP screen should come up over the stock caller ID screen somewhere around or after the third ring of your actual cell phone number. If Groove IP does eventually forward through then you know that the Google Talk forwarding is working and you then just need to solve the cell phone forwarding issue. If Groove IP does not forward via Google Talk, there are several things you need to check.....
Groove IP works by default over WiFi but can also use your 3G/4G network if you are not connected to WiFi. That ability is not enabled by default though so you need to go into the Groove IP settings on your cell phone and check the box allowing 3G/4G calling. This sounds like a pretty obvious thing to setup properly but you would be surprised at just how many people overlook that setting.
If that is setup properly and Groove IP is still not ringing through to your cell phone via Google Talk, then you will need to go into the Google Voice settings via the Google Voice webpage and check the settings for your "Groups" (if you have contacts assigned to groups). All of the groups have individual settings for what phones the contacts assigned to that group will ring on. These settings will override the settings on the "Phones" tab in the main settings panel. If Google Talk is not checked for you groups, that will be a problem. You may also want to uncheck your cell phone in the group settings.
You will also need to check how you have each contact setup. If you click on the checkbox next to a contacts name the far right panel will display the information entered for that contact. At the bottom of this there is a link you can click to "Edit Google Voice Settings". Clicking that link will take you to the individual GV settings for that contact. If you have your contacts assigned to groups, then ideally each contact within this individual settings display should be getting their settings from their group assignment. There is a setting at the very top of this page Where you can choose the group you want to use the settings from for that contact. The individual contact will then get thier settings from the group. This can be overriden though and the individual contact settings will override both the group and main settings in Google Voice. Under these individual contact settings there is an area where it lists what to do "When this contact calls you" If it is using the group settings to determine what phones to forward to it will say "Use "Group Name" Phones" in this area and there will also be an edit link next to that. If you click on the edit link, individual entries and checkboxes for the phones you have setup in GV will appear. If the contact(s) has not been assigned to a group then these entries and the boxes to chose them will be there by default. If you do have groups assigned, chosing these individual entries will override the group settings for the phones to ring on. How you want to gio about setting all of that up is really up to you. Groups, no groups or groups for everyone but a few important contacts also have individual phone settings that override their group membership? It does not really matter as long as you have ensured that Google Talk is properly setup in these areas and that your cell phone is not set to forward to its number.
If all of this is properly setup then Groove IP should ring on your cell phone. If your cells number is still forwarding even though it is unchecked throughout the Google Voice settings, try temporarily deleting your cell phone for the Google Voice settings altoghther. Then go ahead and call your GV number and ensure the Google Talk is ringing through to Groove IP on your call. If all of this works, then go ahead and add your cell phone back to the list of phones in Google Voice. You will probably have to ensure the it is not checked by default in the group and contact settings after adding it back.
If your cell number is still ringing through and Groove IP is not ringing (and you are not attached to WiFi), look at your cell phone to see what type of data connection you currently have. If you are currently in a bad area for reception you may not have a 3G or 4G connection. It might say 1G in your notification area. Groove IP needs either WiFi, 3G or 4G and if you do not have any of those currently connected, Groove IP will not work. The Groove IP icon in the notifiaction area will be red instead of green if you do not have a good enough connection for Groove IP to work.
If all of that is good though and all of your settings have been verified as correct and it still does not work, then I have no idea what might be causing the problem. If that is the case you may want to send an e-mail to the Grrove IP developers to see if there are any known issues with your cell phone or if they have any other suggestions.
USCanthony said:
Answer
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I've e-mailed the developers. Someone on a different forum has told me that the answer is no, GrooveIP can only receive calls made to GV #s.
I mis-understood what you were asking. You can make your gv number ring on your cell but if your cell number is dialed you cannot make that number utilize GGroove IP. The trick is to only give out your gv number and to those people that already have your cell number, just tell them to utilize your gv number from now on.
The best solution I've found to save minutes using the same setup is to let the call go to voicemail and then call the person back...may not be the best, but it works.
jdmarano said:
The best solution I've found to save minutes using the same setup is to let the call go to voicemail and then call the person back...may not be the best, but it works.
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Yeah, I've been doing that on and off. Only problem is both Groove IP and Skype (wasted $10 just to test the damn thing out!) are both spotty and too unpredictable.
zeth006 said:
Yeah, I've been doing that on and off. Only problem is both Groove IP and Skype (wasted $10 just to test the damn thing out!) are both spotty and too unpredictable.
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i know this is an old forum
but what i also use is the Vonage app...when Groove is being crappy i let it go to voicemail and call back using the Vonage app...it works for me

Change outgoing caller ID to business number

Is there a way to change the outgoing caller ID on my cellphone to my business number?
The reason I am asking is because I have a VoIP-based business phone system (we host it ourselves) and my extension forwards to my cell phone when I am not in the office. It would be nice to be able to call people back from my cellphone and have it show my business number so that customers don’t inadvertently wind up with my cellphone number.
Right now I call back into our phone system and then place an outgoing call from there. But that means I cannot simply call using the dialer app and it’s difficult to do via the Bluetooth in my car because the second number (the customer’s number) as to be manually entered on the phone. It would be a lot nicer if Bell Mobility (or any carrier) could just replace my cell phone number with our business number.
Ideally I could do this for all of our technicians (who have company cell phones) so that their cellphones just becomes another extension on the system.
The Fish
They can replace your number, port it. Outside of that nothing you can do because they don't know what a business call is and what a personal call is to try and switch back and forth between your CID.
What we would do on FreePBX is create a account for the cellphone, have the boss use a SIP app on his phone, and then set the outbound CID for the account, that way when your calling someone back you just dial through the SIP app and select the outbound he wants (was running 4 companies at once and just had to use a prefix to set the ID he wanted) vs calling in and having to do a bunch of extra steps. Only thing is setting up policy for his phone to connect. I had a web site that they could authenticate through an then would add that to iptables so that they could connect since your IP will probably change occasionally, check out Dynamic Good Guys
There's really no easy way to go about it and it's all personal preference, and I know what you mean about people getting your cell number. I did on-site business and customer repairs and second someone gets your number it's calls all hours of the night, where if they used business number after-hours ivr would have caught it and left me alone.

Question Three Problems Setting Up My Voicemail

I'm trying to set up my voicemail and although I was successful, I did run into a few problems.
1st problem: I tested my voicemail by calling my cellphone from a landline. I was able to leave a message and I was able to hear the message when I checked my voicemail. After listening to my message, I tap the star key and then I get a message on my P7P that says "Visual voicemail isn't working" and that I should "Call voicemail to finish setting it up". What is "visual voicemail?
Furthermore the P7P states, "Saved voicemails (0)---->" even though I did save my message. If I tap the ">" that's to the right of the "Saved voicemails..." I get a "Saved Voicemails" screen that says "You don't have any voicemail messages yet." I don't know why these messages are appearing. What should I do?
2nd problem: When I'm asked to enter my password I press the Keyboard symbol but I can't see the full number pad without fiddling around with it. It does eventually appear. How do I get rid of whatever keeps blocking the full number pad?
3rd problem: How do I get rid of the little dot indication that's at 1 o'clock on my phone app icon?
Skuddle said:
I'm trying to set up my voicemail and although I was successful, I did run into a few problems.
1st problem: I tested my voicemail by calling my cellphone from a landline. I was able to leave a message and I was able to hear the message when I checked my voicemail. After listening to my message, I tap the star key and then I get a message on my P7P that says "Visual voicemail isn't working" and that I should "Call voicemail to finish setting it up". What is "visual voicemail?
Furthermore the P7P states, "Saved voicemails (0)---->" even though I did save my message. If I tap the ">" that's to the right of the "Saved voicemails..." I get a "Saved Voicemails" screen that says "You don't have any voicemail messages yet." I don't know why these messages are appearing. What should I do?
2nd problem: When I'm asked to enter my password I press the Keyboard symbol but I can't see the full number pad without fiddling around with it. It does eventually appear. How do I get rid of whatever keeps blocking the full number pad?
3rd problem: How do I get rid of the little dot indication that's at 1 o'clock on my phone app icon?
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Voice mail is carrier-related, not device-related. So the first question is, who is your carrier?
Second, I find it hard to believe there are people who don't know what Visual Voicemail is. That is an app that is set up through your carrier that transcribes your voice mails into text and is accessible in your dialer or the VM app itself so you don't have to call your VM, you read and manage it through the app
Here's what I do for easy access to voicemail...been doing it for years.
I create a new contact and name it AaaaVoicemail. All the A's make sure it stays at the top of the alphabetical list.
Then for the phone number I use the default voicemail number supplied by your carrier followed by TWO commas and the 4 digit passcode with NO SPACES and ending with the #.
Here is a generic non-functional example of what it looks like: 18056377356,,9999#
The commas are for a short delay between the phone number and the passcode.
One comma may be enough but I find that 2 commas works best.
Then all you have to do is call this "new" contact and it inputs your passcode for you automatically.
Or you can just bring up the phone dialer and hold the 1.
PS. If you are managing your cellphone voicemail from a landline or another phone. Michael Jordan will tell you, "Stop it, Get some help"
@jaseman-
When I tried to edit my voicemail number I ran into more problems. Here's what I did:
I tapped my voicemail number and on the resulting screen I tapped the Edit icon at the top right of the screen. That brought up the contact info edit screen with the voicemail number.
I tapped the number. The cursor appeared at the end of it and the keypad appeared below it. But there was no comma on the keypad that I could tap, so I couldn't add the commas and my password (which, by the way, has to be 7 digits on my P7P).
How do I then add the 2 commas if they're not on the keypad???
HipKat said:
Voice mail is carrier-related, not device-related. So the first question is, who is your carrier?
Second, I find it hard to believe there are people who don't know what Visual Voicemail is.
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My carrier is Consumer Cellular.
I thought Visual Voicemail was what one used if one wanted to send a live, moving message. I didn't think that "visual" meant the voicemail would be translated into text, since the P7P has a voice-to-text option already installed.
schmeggy929 said:
If you are managing your cellphone voicemail from a landline or another phone. Michael Jordan will tell you, "Stop it, Get some help"
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No, I'm managing it from my P7P.
Skuddle said:
@jaseman-
When I tried to edit my voicemail number I ran into more problems. Here's what I did:
I tapped my voicemail number and on the resulting screen I tapped the Edit icon at the top right of the screen. That brought up the contact info edit screen with the voicemail number.
I tapped the number. The cursor appeared at the end of it and the keypad appeared below it. But there was no comma on the keypad that I could tap, so I couldn't add the commas and my password (which, by the way, has to be 7 digits on my P7P).
How do I then add the 2 commas if they're not on the keypad???
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Without editing the actual voicemail number, just follow the guys instructions - [note down or copy the original voicemail number] create a new contact and use the name 'AaVoicemail' (Aa so that the number is always at the top of your contacts list). Then enter the voicemail number followed by 2 commas and your pin/password. If you still don't have the comma option, try using Truephone Dialer and Contacts... See screenshot, it has comma option. OR, using the full keyboard in any text environment (so that commas are available) type out the number, commas and pin as you want it, then select and copy that text. Then create the new contact as described by previous guy or above and when it comes to entering the number just paste in the text you copied.
Don't think there's any other way to explain in more plain terms with every step...
HipKat said:
Voice mail is carrier-related, not device-related. So the first question is, who is your carrier?
Second, I find it hard to believe there are people who don't know what Visual Voicemail is. That is an app that is set up through your carrier that transcribes your voice mails into text and is accessible in your dialer or the VM app itself so you don't have to call your VM, you read and manage it through the app
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Well you live and learn, I've never heard of it lol
@reg66
But I can only see the bottom part of the keypad and I cannot find any way to get rid of the text that's covering the top part. Please see Problem #2. Any ideas?
HipKat said:
Voice mail is carrier-related, not device-related. So the first question is, who is your carrier?
Second, I find it hard to believe there are people who don't know what Visual Voicemail is. That is an app that is set up through your carrier that transcribes your voice mails into text and is accessible in your dialer or the VM app itself so you don't have to call your VM, you read and manage it through the app
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I would argue the complete opposite. 4 providers in total offer it here in the UK, 3 MNOs and 1 MVNO. That's it.
ExperiencersInternational said:
I would argue the complete opposite. 4 providers in total offer it here in the UK, 3 MNOs and 1 MVNO. That's it.
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Sure, a lot of it depends on your locality and carrier.
But, it's been around going on 20+ years now, and it is (or was, I suppose) a VERY highly requested feature, for quite some time. Many carriers in the US, or perhaps a couple, wouldn't provide the service, not for a techncal reason, but mostly because you weren't buying a phone from them.
I suspect the same is the case in the UK, to some extent?

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