Database Info

Contacts Sync issues

I got my captivate on last thursday for $349 commit free. Great! Anyway, I migrated from a WinMo Tilt 2 that was hacked to DeepShining custom ROM with the latest winmo build. I was using MyPhone service to sync all my contacts online. Now that I have switched to android (and i love it), I need a way to transfer all my contacts from winmo to google. since the phone contacts refuse to sync with outlook on my desktop, i transferred all of them directly to my captivate using BT exchange. now the problem is that the phone contacts wont sync with my gmail contacts. any ideas on how to do that?

I think the best way to get contacts on to an Android phone is to import them into your gmail contacts list, then tell the phone to sync with your gmail contacts.
I came from an iphone, so I had all my contacts in outlook. You can export all your contacts from outlook to a CSV file. Then go to gmail and import your contacts in to gmail using that same CSV file. Then go to your phone under settings there's a "accounts and sync" menu. You can tell it to sync with google there.
At least thats how I did it. It worked fine, it synced all my contacts within a few seconds.

Agreed. I came from a Blackberry and just synced all my contacts to my gmail account, did some cleanup (easier to do from my laptop), and then synced it to my new phone. Very easy and quick.

Has anyone with Google contacts tried to set up a group? I have a work team that I text sometimes and it would be easy to send a group message vs add them one by one. When I go under groups on the phone I can not add any contacts (probably since they are all Google contacts). I also created the group through my computer but it does not show as a group on my phone. I looked for sync settings but I didn't find anything. Any suggestions???
Sent from my SAMSUNG-SGH-I897 using XDA App

The problem is my winmo phone wont sync up with outlook. Any clues as to why this happens?
Sent from my SAMSUNG-Captivate using XDA App

jayrod88 said:
Has anyone with Google contacts tried to set up a group? I have a work team that I text sometimes and it would be easy to send a group message vs add them one by one. When I go under groups on the phone I can not add any contacts (probably since they are all Google contacts). I also created the group through my computer but it does not show as a group on my phone. I looked for sync settings but I didn't find anything. Any suggestions???
Sent from my SAMSUNG-SGH-I897 using XDA App
Click to expand...
Click to collapse
I think this is a weakness of the Captivate. I have tried several options and none work perfect.
I ended up using "gsyncit" to do the Outlook to Gmail Contacts/Calendar syncing. When the Gmail Contacts/Calendar entries sync to your phone however (this will happen automatically), they end up in a single Group ("[email protected]"). So, I use the Android app "Groupy" for contacts and it keeps things sorted on my Captivate. Workable solution but kind of cludgy.

Groupy doesnt work right either...
1) Its slow as all get out, so slow it takes 30 seconds to load on my scree, then it pops up a box to "force close" or "wait". After another 20 seconds it finally loads...and this is with the latest update build as of 7/27.
2) When it does finally load, it shows my gmail contact folders, however the "Family" folder has 0, yet I have quite a few in that folder on Gmail contacts.
Bottom line, groupy doesnt work right, but worst of all a basic function to have your android phone sync correctly with your gmail contacts should work out of the box. PERIOD. I dont understand how this problem isnt at the top of everyone's complaints along with GPS and MMS?

This is still a big issue for me! Samsung needs to fix this and gps now!
Sent from my SAMSUNG-SGH-I897 using XDA App

[Q] Contacts not syncing to Gmail after initial sync -- Samsung Captivate

Hello,
I recently obtained a Samsung Captivate and synced my contacts (through the stock "sync" feature in Android) from my phone to Gmail. This worked very well, however after this initial sync, new contacts that I have added to my phone have not synced with Gmail. Help? Also, I don't know if this matters, but I use k-9 mail instead of the default Gmail app. However I have tried also having the default gmail account on and it doesn't seem to have helped

Anyone? It's getting to be a bit of a problem

I'm having a similar problem
I just got the Samsun Fascinate yesterday and I'm having the same problem. My contacts synced fine from google/gmail but when I added a new phone number into the phone yesterday it never synced up. I was able to add new accounts in the google/gmail and have those sync up on my phone.

markdoucette said:
I just got the Samsun Fascinate yesterday and I'm having the same problem. My contacts synced fine from google/gmail but when I added a new phone number into the phone yesterday it never synced up. I was able to add new accounts in the google/gmail and have those sync up on my phone.
Click to expand...
Click to collapse
When you create new contact are you ticking Google on the "save contact to" pop up?
good day.

Nope. I got that figured out now though. Thanks for the tip!

I think google broke something somewhere, since yesterday automatic sync in gmail got broken, not only for me but I've seen others having the same problem.
I am on the international version of the Galaxy S

I realize this is an old thread, but my problem is almost identical, so I don't want to clutter the board with a new thread...
Captivate. Stock. US.
My contacts have NEVER sync'ed upbound to Google account.
In Contacts>Menu>more>Accounts, sync IS turned on.
By the way, the Google account has NO contacts in it. And I don't need the arrangement to move contacts from google to phone, only from phone to google (as a back-up).
Am I missing some step to make it start syncing?
Here is another thought...all my contacts are in SIM; do they have to be in phone memory for sync to work?

Apologize for the bump here, but this problem remains...no sync from phone up to google--only the other way.
I enter new contacts (generally phone numbers and name only) on the phone--not 1st in gmail. So, I need for PHONE-ENTERED contacts to sync upbound to goggle, but it does not do it.
Is there an app that makes this work, or is it just a Samsung/ATT/google fail with no fix?

If the contact is not flagged as a google contact then there is no way to get it to sync to google. So to remedy that you need to delete all phone based contacts and reneter them as google contacts. Use the below steps.
From the main contact screen hit the menu key then select more then settings then save new contact and select google and all contacts will now be saved as google contacts and thus sync both ways.

sparker366 said:
If the contact is not flagged as a google contact then there is no way to get it to sync to google. So to remedy that you need to delete all phone based contacts and reneter them as google contacts. Use the below steps. From the main contact screen hit the menu key then select more then settings then save new contact and select google and all contacts will now be saved as google contacts and thus sync both ways.
Click to expand...
Click to collapse
Hmmmm...if you do this (make all contacts be "google" contacts, do they reside on your phone or only "up" at google. IOW what if you have no data net connection at all (phone or wifi), are your contacts still on your phone?

Have you tried logging in @ http://www.google.com/contacts? Export My Contacts to a local file in Outlook CSV format. Then use iCSV Address Book in Android market to import them from the local csv file.

Omnichron said:
Have you tried logging in @ http://www.google.com/contacts? Export My Contacts to a local file in Outlook CSV format. Then use iCSV Address Book in Android market to import them from the local csv file.
Click to expand...
Click to collapse
I have no contacts at google--they are all on the phone...actually on the SIM; I want them to go up to google, thus your suggestion will not work (nothing at google TO export).

movrshakr said:
I have no contacts at google--they are all on the phone...actually on the SIM; I want them to go up to google, thus your suggestion will not work (nothing at google TO export).
Click to expand...
Click to collapse
then try it the other way around. Export your contacts in your phone to a csv file then upload them from within google/contacts... did I say that right?

[Q] HD7 contacts ( people hub) are not updating/sync with windows live contacts.

Iam facing a strange problem with my HD7 since yesterday. I have made some addition and deletion in my windows live contacts. Now my HD7 is no longer reflecting/updating these changes. ( Previously HD7 was updating the contacts immidiatly).
Although I have kept my mobile phone's wifit on for several hours. Beside this I have access the hotmail account through HD7's internet explorer and have done a lot of surfing on my HD7 but still it has not updated the contacts. Am I missing some thing ?
Thanks.

is it getting your emails fine still? i know it's a bit risky and will mean your changes will disappear but worst case scenario would be to remove your live account from windows phone and readd it again.

Same problem here
It happened to me just after I edited and merged some contacts on my Windows Live account.
Now I'm not able to get all my contacts there to my device and I lost all avatars but the ones of facebook.
I think I tried anything but stills not working
wp7 doesn't let you to remove ur main windows live account

I found a strange & stupid kind of solution. I tired it 3 times and it worked.
Turn on the wifi. surf the market place and recomendedly install any free software. The problem will be fixed. All contacts will be updated.

I've got similar issue. Contacts will be synced, but none of the contact pictures... Tried syncing over WiFi and 3G, no affect. Even tried to remove and add pictures to contacts on computer see what happens then... Nothing, contact pics wont be synced...

Make sure your facebook account and windows live account are sync'd.
was having the same problem until i went to settings - email & accounts and sync'd facebook!

is there a manual way to force Facebook to sync with your contacts?
I have had a number of new Facebook friends added so I can link them with my phone contacts and get the pictures etc. It done this the first time but hasnt since.
May try logging out of the Facebook contacts bit and then reenter my credentials to try again

i think a long press on the setting for the FB ...i'm pretty sure this is in the tip n tricks.
or at least on the list of tips on pocket-lint.com

awesome thanks mate!

taking about contacts I have dude , New contacts added to the cellphone how those contact get to the contacts in the email contacts because I made sync twice but the new contact that I added they are not in the account, any body knows how i can sync those new contacts thanks.

[Q] Exporting contacts

Need some help exporting my contact either to my Gmail account, or locally on my computer. I've got about 100 contacts that I made from my phone, all linked to Facebook, but I've just taken delivery of a nice shiny HD2, and want to be able to switch the SIM between them, with each syncing contacts to my Gmail, and thus to the phones.
I've ticked for my Omnia 7 to sync the contact to my Gmail but it's not working, so I'm not sure what else to do, also tried it with another Live account which isn't working either, any tips?
Cheers

[Q] contacts will not sync to google

my wife got a new d2g and the contacts wont sync to Google. this is the second phone she got in less than a week do to other problems, and the phone before this would not sync either. and it is just the contacts, the calender and the gmail sync fine. under the google account on the phone all the options are checked to sync and it shows the arrows that its trying to sync but when i look online there are no contacts. any ideas?

I'm pretty sure that it's considered normal behaviour. If the contacts weren't added manually after setting up a Google account on the phone, they won't sync, or at least that's what I have here.

My dx sync just fine and I set it up the same way. Not sure what the deal is.
Sent from my DROIDX using XDA App

Ok gonna take a wild guess here and say that you had the carrier transfer contacts from the old phone to the D2G and that would explian why they do not sync.
Look at the contacts (might have to go into edit mode) and see what "PROFILE" it says for each contact.
My guess is it says Phone Only.
What you need to do (and I'm going off memory since I am not running stock myself)
Edit each contact and in the menu there should be something that says NEW contact that will take the info from the one you are editing but ask you which account to make the new contact for. Select your GMail acct when asked and save it.
Then fine the gmail version of the contact you just made and select join or link and link it to the Phone only version.
This will give you one contact that has two profiles, phone only and Gmail.
What I suggest for anyone moving to Android for the first time is to get all your contacts into GMail (using above method) Import all your facebook contacts as well (You can do that through Yahoo Mail wizard and exporting to CSV then i8mporting into Gmail) and once your GMail has a complete and accurate contact list wipe the data on the phone and sync with Gmail to get all your contacts back. Be sure to make a backup of all your contacts on GMail once you are done to guard against future corruption issues and to be safe.
Cloud Contacts is not one of the best features of the phone but once you have integrated all your current contacts into GMail and joined them and Facebook into a proper list it is not a problem anymore.