LG support tool - General Questions and Answers

Every time i connect the phone and start the LG support tool to check if there is an update available in my country, it keeps downloading the drivers and I have to disconnect the phone and connect it again.
Is it a win 7 compatibility problem or did i do smthing wrong when i installed the program the first time?
pls reply asap

I'm unable to upgrade my device to 2.1 n I need urgent help on this.
What happens is the LG support tool doesnt begin upgrading, but instead asks me to install the USB drivers again, which are already installed (tried uninstalling n reinstalling the drivers). This happens everytime I click the "start updating" button.
Anyone??

Related

[Q] Qualcomm CDMA Technologies MSM driver

Hi all
Found new firmware for my Lumia 710. Tried to flash it with the help o Nokia Care Suite, but the PC started to install new drivers, and driver "Qualcomm CDMA Technologies MSM" failed to install.
Now, when i try to flash my phone it reboots, gives short vibrate and nothing else. NCS says that it failed to change the mod. Windows founds my phone as flas drive and wants to format it in order to use. And i've to put out the bettery and turn on the phone.
I've alredy flashed the phone twice and everything went ok. Tried to reinstall Zune/NCS/Windows. Changed USB ports, reset the phone. Nothing helps. Tries to change the USB mode from Zune to Serial, tried to flas it in rocovery mode. All the same. Windows says that problems in this drver.
Hope for your help,
vlad
xorizont said:
Hi all
Found new firmware for my Lumia 710. Tried to flash it with the help o Nokia Care Suite, but the PC started to install new drivers, and driver "Qualcomm CDMA Technologies MSM" failed to install.
Now, when i try to flash my phone it reboots, gives short vibrate and nothing else. NCS says that it failed to change the mod. Windows founds my phone as flas drive and wants to format it in order to use. And i've to put out the bettery and turn on the phone.
I've alredy flashed the phone twice and everything went ok. Tried to reinstall Zune/NCS/Windows. Changed USB ports, reset the phone. Nothing helps. Tries to change the USB mode from Zune to Serial, tried to flas it in rocovery mode. All the same. Windows says that problems in this drver.
Hope for your help,
vlad
Click to expand...
Click to collapse
If you are still having installation problems with the qualcomm drivers, you might like to see this post: http://forum.xda-developers.com/showthread.php?t=1669498

My computer not Detecting Drivers when i connect my g3

My computer not Detecting Drivers of my phone previously it was detecting without issue...actually i was at kyrillos 10.5 and a few days ago i returned back to stock froyo but the problm is not my pc not detecting its drivers and the error comes that driver cant b installed successfully...plz help..and can i download driver manually if yes plz give the link. .
mohdwaqar said:
My computer not Detecting Drivers of my phone previously it was detecting without issue...actually i was at kyrillos 10.5 and a few days ago i returned back to stock froyo but the problm is not my pc not detecting its drivers and the error comes that driver cant b installed successfully...plz help..and can i download driver manually if yes plz give the link. .
Click to expand...
Click to collapse
If you have kies then just install kies on pc then connect your phone;dont need to install driver manually.
Sent from my GT-I5800 using xda premium
I had the same problem long ago
You need to remove all the Samsung drivers and kies if present in your PC and install Samsung USB drivers (find them from xda or Google or install kies)
Connect your phone in download mode and let the system detect your phone
Sent from my GT-I5800 using xda app-developers app
this problem was caused by the last update!
mohdwaqar said:
My computer not Detecting Drivers of my phone previously it was detecting without issue...actually i was at kyrillos 10.5 and a few days ago i returned back to stock froyo but the problm is not my pc not detecting its drivers and the error comes that driver cant b installed successfully...plz help..and can i download driver manually if yes plz give the link. .
Click to expand...
Click to collapse
This is a NEW problem that is affecting many thousands of people and it happened after the last update.
I have a GT 19300 v4.1.2 and all was well until I installed the update.
Now when I connect the phone to my PC (W7) the system sees it and tries to install drivers but then gives a message saying the it failed to install them.
Device manager now shows my phone as an unknown device and it didn't before.
I have tried lots of fixes and there are now dozens and dozens of them on different forums and none of them work.
This is not a cable problem and not a Kies problem. Lots of people including me have installed and uninstalled it.
I have the Samsung GS3 Int ToolKit an it installed the latest drivers today 1.5.15.0 and they didn't help.
Many people have tried a reset and all it did was waste their time so don't bother.
It looks like only Samsung or Google can fix the problem but I'd love to here of another fix.
More information
redbourn said:
This is a NEW problem that is affecting many thousands of people and it happened after the last update.
I have a GT 19300 v4.1.2 and all was well until I installed the update.
Now when I connect the phone to my PC (W7) the system sees it and tries to install drivers but then gives a message saying the it failed to install them.
Device manager now shows my phone as an unknown device and it didn't before.
I have tried lots of fixes and there are now dozens and dozens of them on different forums and none of them work.
This is not a cable problem and not a Kies problem. Lots of people including me have installed and uninstalled it.
I have the Samsung GS3 Int ToolKit an it installed the latest drivers today 1.5.15.0 and they didn't help.
Many people have tried a reset and all it did was waste their time so don't bother.
It looks like only Samsung or Google can fix the problem but I'd love to here of another fix.
Click to expand...
Click to collapse
Today I disconnected the internet and plugged the phone into a different USB socket before booting the PC
The message I got this time was,
Samsung_Android X Device unplugged
Unidentified Device X No driver found
The above makes no sense to me but if it does to you then please let me know.
Thanks,
Michael
Some strange stuff going on
redbourn said:
Today I disconnected the internet and plugged the phone into a different USB socket before booting the PC
The message I got this time was,
Samsung_Android X Device unplugged
Unidentified Device X No driver found
The above makes no sense to me but if it does to you then please let me know.
Thanks,
Michael
Click to expand...
Click to collapse
I got a message on my cellphone "the software does not exist on your phone to allow it to connect with your phone. You need .. XP with Windows media player ..." I don't remember the exact words". I'm using W7
Then when I unplugged my phone W7 said drivers are being installed and then said successfully installed. I plugged the phone in and it was recognized.
I opened Samsung GS3 Int ToolKit but it didn't show a serial at the top. I attempted to do a back up of all programs but gave up after a message, "waiting for ADB mode" appeared on the screen for over an hour. My phone isn't rooted; is that why?
The phone is no longer being recognize
Michael
---------- Post added at 12:07 PM ---------- Previous post was at 11:57 AM ----------
redbourn said:
Today I disconnected the internet and plugged the phone into a different USB socket before booting the PC
The message I got this time was,
Samsung_Android X Device unplugged
Unidentified Device X No driver found
The above makes no sense to me but if it does to you then please let me know.
Thanks,
Michael
Click to expand...
Click to collapse
I got a message on my cellphone "the software does not exist on your phone to allow it to connect with your phone. You need .. XP with Windows media player ..." I don't remember the exact words". I'm using W7
Then when I unplugged my phone W7 said drivers are being installed and then said "not successfully installed".
But the box opened for a few seconds asking me what I wanted to do with the phone. View contents etc.
Michael

[q] !! Help !! P920 freeze on lg logo at startup

HELP NEEDED...
I Just installed a rom manager app then flash recovery thru Rom Manager..
then my phone restarted & freeze on lg logo... plz help..
The same happened to me, even when i put it to charge, it keeps rebooting (LG logo appears then reboot).
Even with the battery out, i've plugged into my USB and it keeps connecting and disconnecting. I've tried connecting it with the VOL+ pressed, it disconnects 2-3 times, and it remains connected; in Device Manager it appears as LGE Mobile USB Serial Port (COM12).
The drivers are installed; i've tried SmartFlashTool, i always get "We can't communicate with specific port"; i've tried LG Flash tool, nothing happens, it does not detect it..
Can anyome please help?
Drivers must be installed as in part 1 here
http://forum.xda-developers.com/showthread.php?t=2195753
Uninstall all LG drivers and software first, restart PC then install as explained. You must be logged onto PC as admin.
Thanks.. At step J nothing happens (everything is as it's supposed to be until here).. i'm about to give up...
In that case you may need this guide
http://forum.xda-developers.com/showthread.php?t=1942836
Or Karim Kahale's unbrick guide...
http://forum.xda-developers.com/showthread.php?t=2246001

[Q] My Phone is complete Bricked, help me pls, nonstop restart

hi guys, (LG-P920 is my Phone)
yesterday i installed ROM MANAGER to install CWRMOD (or something like that).
Then i choose my Phone Type and flashed it. After that my phone permanent restarts in 1 second,
showing LG Logo and restart, restart restart nonstop.
I understand that i ****ed it up with flashing that recovery mod. So i decided to Plug into my PC
and install everything new, but when i connect my phone to PC , it detects a unknown device every second and does it permanently too. I tried the "Battery out, Volume Button UP and connect" trick, then it stops acting weird but my PC
dont recognise my phone as OMAP, it is just an unknown device
What should i do guys? i tried installing LG Support Tool, LG Mobile Driver, and i read all the Instruction to UNBRICK your phone.
But all the Instruction starts with a successful regocnition of OMAP driver, but my PC dont even recognise it as OMAP.
PLS HELP
ok i fixed it, it was a really complicated move to 0.1 sec click that omap and install while my Phone was permanent restarting.

[Completed] How to fix Unidentified Device -> No Driver Found

Can anyone help me on Getting My LG G PRO F240L back, it stucks and always restarting on CWM RECOVERY saying "Device Unlock! So Boot Success!"
I've tried to Flash KDZ LOLLIPOP using LG FLASHTOOL 2014 but stucks on processing . I Bet the problem is the "UNIDENTIFIED DEVICE -> NO DRIVER FOUND" When connecting it to Windows 7 Ultimate, I went to Device Manager and sees "UNKNOWN DEVICE" I Uninstalled it and Tries to Connect again to DOWNLOAD MODE but Unfortunately " NOT RECOGNIZED " the device I have changed different USB CABLES and restart the Laptop Several Times . I manage to UPDATE the DRIVERS but the Problem was I can't connect the Pocketwifi via Wireless Connectivity, I can Connect it with The Cable Inserted on the Laptop but Where the Phone should Get into Download Mode by the Laptop IF there's an inserted pocketwifi on it. Please Help who knows what to do with it... Or is there something that should Fix my LG G PRO that Stucks on CWM .
Sonjob said:
Can anyone help me on Getting My LG G PRO F240L back, it stucks and always restarting on CWM RECOVERY saying "Device Unlock! So Boot Success!"
I've tried to Flash KDZ LOLLIPOP using LG FLASHTOOL 2014 but stucks on processing . I Bet the problem is the "UNIDENTIFIED DEVICE -> NO DRIVER FOUND" When connecting it to Windows 7 Ultimate, I went to Device Manager and sees "UNKNOWN DEVICE" I Uninstalled it and Tries to Connect again to DOWNLOAD MODE but Unfortunately " NOT RECOGNIZED " the device I have changed different USB CABLES and restart the Laptop Several Times . I manage to UPDATE the DRIVERS but the Problem was I can't connect the Pocketwifi via Wireless Connectivity, I can Connect it with The Cable Inserted on the Laptop but Where the Phone should Get into Download Mode by the Laptop IF there's an inserted pocketwifi on it. Please Help who knows what to do with it... Or is there something that should Fix my LG G PRO that Stucks on CWM .
Click to expand...
Click to collapse
Hello,
You may try posting your query here Ask any Q noobfriendly with all relevant details, the experts there maybe able to assist you.
-Vatsal
Do you know who's expert on fixing LG PHONES ?
Sonjob said:
Do you know who's expert on fixing LG PHONES ?
Click to expand...
Click to collapse
Hello,
That thread is frequently visited by experts all over the forum willing to help newbies. Please post your query in the thread I linked above.
-Vatsal

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