Lost Sound on 4 phones - Help Please - Touch Pro2 CDMA

I lost all sound on four HTC TOUCH Pro 2 phones. Sounds unbelieveable I know, but true. I have WM 6.5, and a very new build from Verizon.
When I clear out the device, using the 1234 to go back to the original ROM, there is still no sound. Now here is the question, does this mean it is definitely a hardware issue, or is it possible that a 3rd party app. can still be in effect. I would really like to know if I have gotten 4 phones with hardware issues or if it is a bad app I am installing, like reremind perhaps. Thanks for any help!!!!
Details of sound loss:
Small variances in sound loss with each phone. Two of them were very similar. One showed the symbol for a plugged headset, however no headset was plugged in. Absolutely no sound using phone using handset or speaker, or playing music, however the phone would ring. Second one was essentially the same, except no icon on top, but I could use the audio booster, which you can only use when a headset is plugged in, so essentially the same.

carolync002 said:
I lost all sound on four HTC TOUCH Pro 2 phones. Sounds unbelieveable I know, but true. I have WM 6.5, and a very new build from Verizon.
When I clear out the device, using the 1234 to go back to the original ROM, there is still no sound. Now here is the question, does this mean it is definitely a hardware issue, or is it possible that a 3rd party app. can still be in effect. I would really like to know if I have gotten 4 phones with hardware issues or if it is a bad app I am installing, like reremind perhaps. Thanks for any help!!!!
Details of sound loss:
Small variances in sound loss with each phone. Two of them were very similar. One showed the symbol for a plugged headset, however no headset was plugged in. Absolutely no sound using phone using handset or speaker, or playing music, however the phone would ring. Second one was essentially the same, except no icon on top, but I could use the audio booster, which you can only use when a headset is plugged in, so essentially the same.
Click to expand...
Click to collapse
Have you flashed a custom ROM? If not, then download the latest ROM update from Verizon's website and flash that. Doing a hard reset still leaves traces of past applications on the internal memory. The official ROMs clear out the memory before it flashes the radio and ROM. This gives you a true "clean" install. Obviously, make sure to back up your stuff before doing this, as it will erase everything on the device.

Related

Anyone esle have a lpudspeaker pop or click sound when the speaker is used?

When my TP's loudspeaker is activated or deactivated it makes a small speaker pop sound. Is this normal or do I have a faulty unit? It happens jsut before any sound is emitted from it, and then shortly after the sound has finished and it goes back silent. Seems its when the speaker receives power ready to emit sound, then again when it powers back off.
Coming from a Universal (MDA Pro) the sound quality on the TP is very poor in comparison but then it is like half the size so it's manageable. This popping sound is very annoying tho.,
I'm using the stock ROM that came with it. I'm on T-Mob UK (it's one of the Expansys ones).
Any ideas how I come test / overcome / put up with this?
Thanks,
LLOYDY
lloydcody said:
When my TP's loudspeaker is activated or deactivated it makes a small speaker pop sound. Is this normal or do I have a faulty unit? It happens jsut before any sound is emitted from it, and then shortly after the sound has finished and it goes back silent. Seems its when the speaker receives power ready to emit sound, then again when it powers back off.
Coming from a Universal (MDA Pro) the sound quality on the TP is very poor in comparison but then it is like half the size so it's manageable. This popping sound is very annoying tho.,
I'm using the stock ROM that came with it. I'm on T-Mob UK (it's one of the Expansys ones).
Any ideas how I come test / overcome / put up with this?
Thanks,
LLOYDY
Click to expand...
Click to collapse
i got similar prob...sometimes u will hear static sound from the speaker..another encouter?
yup, i get this too.
sometimes when playing music through the loud speaker, the sound stops even though the music is still playing
you also get this?
m
This is my problem:
http://forum.xda-developers.com/showthread.php?t=427160
Am returning to Expansys for an exchange.
LLOYDY
My TP started behaving like this after 2 months of use. First I suspected a software problem, but after a hard reset it was the same, so smells like a hardware problem.. I think I'll contact the local HTC service and see what they have to say about it.
It's been 11 days since I left my TP to a local (authorized HTC) service center; they accepted it as a warranty covered problem and now it's waiting for a new motherboard. The thing that worries me, is that when my previous phone (TyTN; does HTC a have a little quality problem or am I just that unlucky?) underwent the same thing, it took a little over 7 weeks. Without a temporary replacement phone..
I am getting an Xperia X1 from work though, so I don't have to be without a decent phone even if the TP took a while longer.
This happened to me as well. After ROM upgrade my speaker have started to play "cracking sound" and "static noise" (sometimes gsm noise) just after playing something normal (like ring or nitification sound).
Has someone fixed this in other way than replacement? I have no warrant/guarantee any more
Same problem here!
I also have this annoying pop/click sound that recently developed after the very first long phone call I made with my HTC Touch Pro.
(for some reason, I can't link to my other post, so I'll copy the relevant info here).
Speaker (the speaker on the back, not the speaker that you put to your ear) emits a sharp click/pop prior to sound being emitted and a second or two of what is best described as "static" or interference (which is quiet-ish, but noticable if you're in a quiet location), then another sharp click/pop as the speaker effectively shuts itself off.
As well as this, the overall sound level seems quieter than normal (and my HTC TP was never the loudest device to statr with!)
This issue also occurred due to the same reason. I had made a phone call of approx. 45 minutes (the single longest call I'd made on my HTC Touch Pro), after this, the problem started.
I also got the weird battery issue, although the battery issue for me was that the HTC would be switched on and displaying a full charge, however, performing a soft-reset would show only a half-power charge when re-booted. I could then charge again until full, soft-reset again, and the same thing would happen.
Power drain seems about normal. I'm currently waiting for a complete discharge so I can fully recharge and hopefully "correct" the battery meter (I think the battery issue is simply a mis-configured meter reading) however it does seem related to the sound issue, which is far more worrying.
My HTC Touch Pro is bog-standard, everything stock and normal. Settings > Device Information > System shows the following:
Rom Version: 5.05.405.1 WWE
Rom Date: 01/22/09
Radio Version: 1.11.25.01
Protocol Version: 52.58.25.30U
Does anyone one know if this is genuinely a hardware problem that can only be fixed with repair/replacement, or is this an issue that can be solved with software or soft/hard resets etc?
Please help!
I tried everything I can do software so I think it's a hardware problem. In a few days I'm getting another cellphone so I will send my Touch Pro to repair service. I'll let you know the result
Davka said:
I tried everything I can do software so I think it's a hardware problem. In a few days I'm getting another cellphone so I will send my Touch Pro to repair service. I'll let you know the result
Click to expand...
Click to collapse
Thanks for your reply, Davka.
I'm starting to think this is definitely a hardware issue. I have since tried multiple hard-resets (that didn't work) and since I was loosing my setting with the hard-reset, I thought "what the hell" and flashed TAEL-ROM and re-flashed the radio (same version). Neither had any effect on my loudspeaker (ie. it's still clicking and popping with interference before and after any sound as well as being annoyingly quieter), but I am loving TAEL-ROM, though!
Please keep us informed as to the outcome of your speaker problems! Thanks again!
Same problem
I have a touch pro. And I have exactly the same "clicking" sound from my speaker when it gets activated and then a click after it's deactivated.
It's Click, play sound, Click.
I don't think it has to do with the hardware. I got it after flashing the newest NRG rom.
Gonna flash back to an older rom to test.
billybiro said:
Thanks for your reply, Davka.
I'm starting to think this is definitely a hardware issue. I have since tried multiple hard-resets (that didn't work) and since I was loosing my setting with the hard-reset, I thought "what the hell" and flashed TAEL-ROM and re-flashed the radio (same version). Neither had any effect on my loudspeaker (ie. it's still clicking and popping with interference before and after any sound as well as being annoyingly quieter), but I am loving TAEL-ROM, though!
Please keep us informed as to the outcome of your speaker problems! Thanks again!
Click to expand...
Click to collapse
I have the same problem . You have found a solution for this problem?
In my case it was probably a powering subsystem issue and HTC service found some fluid inside my phone, cease my guarranty and didn't fix it :/

[Q] Strange Audio Issue

So I've searched and not had any luck with a problem like what I'm experiencing. All kinds of low volume, or even tinny sound, but nothing like what I'm experiencing.
So when I've got music playing (from an app like Pandora) there is this popping sound that happens. It kind of sounds like it's clipping the highs or like the song was badly encoded. I thought at first it was just the song I had on, but I listened closely and it's on almost every song. Now I haven't tried loading some mp3's of my own on the phone yet to see what will happen, but I suspect the same results.
Did I get a bad phone? Is this a common issue? I'm still well within my 30 day grace period so if there is a problem I will take the phone back and get it replaced.
For some more info, the phone is rooted and running Cyanogen Mod 7 (I installed it this evening hoping that might fix the issue). Any help or a pointer in the right direction would be greatly appreciated.
No one has any idea's or thoughts?
Try some of your own mp3s to make sure it isn't the phone. If it still happens try clearing Pandoras data.
Also check into the encoding/streaming settings for pandora.
I might also try clearing the dalvik to help prevent any issues as a start.
Sent from my Inspire 4G using XDA App
This happens on one of my songs using poweramp. I am also on cm7. Try messing with the dsp manager.
Sent from my Desire HD using XDA App
Happens with me all the time! Any song, any ringtone... even the stock HTC ones produce a bad sound
The phones says Dolby surround and does not even produce normal quality sound!
I have the same issue (I think)
My ear piece volume is very loud and the sound is great but when it comes to exterior sounds the Inspire makes, it is really horrible!
My ringtone, email and text sound notifications are so low in volume (With the volume set at the highest level for all) that I don't even notice it has gone off.
I just bought it 3 days ago and coming from the HTC HD2 I am really disappointed. I missed 6 calls and dozens of texts and emails just today because I can't hear it when it's in my leather holster, same holster I used with the HD2.
I'm not sure what to do to fix it and I would really appreciate any suggestions to improve the sound levels. Otherwise I'm gonna return it before my 30 day trial period expires. A phones is useless if you can't hear it.
Sounds like they changed something when they built this phone for ATT. Why is it that phones for ATT always seem to have some quirk to them?

Loud speaker problem ??? clicking noise ??

Hello
I have just notiched that when im holding the loudspeaker up to my ear i can hear a clicking noise not very loud I can only hear it when holding it against my ear...
have somebody notiched that ??
I am on Android Revolution HD rom 3.6.2 I have also tried 4.1.3 and it makes the same clicking sound
I am on Radio
Radio_10.58.9035.00U_10.15.9035.02_2
Does this mean anything ??
hope anybody can help.. thanks
maybe the phone rubs against your ear produces those clicking sounds...
jjdoctor said:
maybe the phone rubs against your ear produces those clicking sounds...
Click to expand...
Click to collapse
NO.........
I just started having this same problem. Just rooted my phone and installed Android Revolution HD 6.5.2 XE. I have the Regular Sensation 4G. It worked great for a couple days, now anything that normally plays through the device speaker just makes a very very quiet ticking noise. You have to hold your ear almost to the phone to hear it. Headphones and earpiece work fine. I tried flashing the non XE rom, but got the same issue. I read through 8 pages of searches and didn't find any resolution, just a few other people that had what sounded like the same issue. Has anybody fixed this without replacing the phone?
stampern22 said:
I just started having this same problem. Just rooted my phone and installed Android Revolution HD 6.5.2 XE. I have the Regular Sensation 4G. It worked great for a couple days, now anything that normally plays through the device speaker just makes a very very quiet ticking noise. You have to hold your ear almost to the phone to hear it. Headphones and earpiece work fine. I tried flashing the non XE rom, but got the same issue. I read through 8 pages of searches and didn't find any resolution, just a few other people that had what sounded like the same issue. Has anybody fixed this without replacing the phone?
Click to expand...
Click to collapse
I have JUST got the exact same problem, in-call (front) speaker works, but if I switch to loudspeaker during call it goes silent, save for sticking your ear to the phone in which case you can hear that the rear speaker is making a constant clicking/oscillating type sound, albeit very quiet. This issue I initially presumed to be ROM related, but the issue persists across the board, AOSP, Stock, all ROMs. Thus I have also just ordered a replacememt speaker and will post the results.
I have the exact same problem with mine s4 active
Bouchang said:
I have JUST got the exact same problem, in-call (front) speaker works, but if I switch to loudspeaker during call it goes silent, save for sticking your ear to the phone in which case you can hear that the rear speaker is making a constant clicking/oscillating type sound, albeit very quiet. This issue I initially presumed to be ROM related, but the issue persists across the board, AOSP, Stock, all ROMs. Thus I have also just ordered a replacememt speaker and will post the results.
Click to expand...
Click to collapse
disassemble phone and make sure the speaker is seated correctly, if it's seated correctly then you might have a duff speaker, alternatively try a bog standard rom aka default one, and see if it works
bluefender said:
disassemble phone and make sure the speaker is seated correctly, if it's seated correctly then you might have a duff speaker, alternatively try a bog standard rom aka default one, and see if it works
Click to expand...
Click to collapse
[UPDATE] New speaker arrived, took everything apart, swapped speakers, rebuilt, booted up, pressed the volume up button- 'no sound'! Pressed the volume up button with ear to the loudspeaker and there it is again- quiet clicking sound, best way I can describe it is that it sounds like a mini tazer! Took everything apart again, checked connections over and over (bearing in mind the loudspeaker just has two pins that rest directly on to the circuit board itself- I.e not hard to check), rebuilt, rebooted, same problem! Did a nandroid of my current and flashed a stock ROM,,, SAME PROBLEM!
Either the replacement speaker is also duff, or I am seriously missing something. :banghead:
Sent from my HTC Sensation using xda app-developers app
there are two speakers in the sensation as far as im aware, also have you tried another rom aka viper or revolution etc
Bouchang said:
in-call (front) speaker works, but if I switch to loudspeaker during call it goes silent, save for sticking your ear to the phone in which case you can hear that the REAR speaker is making a constant clicking/oscillating type sound, albeit very quiet. This issue I initially presumed to be ROM related, but the issue persists across the board, AOSP, Stock, ALL ROMs.
Click to expand...
Click to collapse
I'm stumped, love my old Sensation too so I'm relying solely on vibration to no miss calls. As I said, across the board..
I had Sultan's CM11 but had bugs so i reverted back to my nandroid of Albinoman's CM10.3, which is when it happened! Which made me think it was software related, but I've tried all ROM bases since to rule out all variables and it persists. Switching the loudspeaker and still there, checking the motherboard and all other connections and nothing makes a difference. Possibly the new speaker is also a duff?
Sent from my HTC Sensation using xda app-developers app
did you do a full wipe, i would try going back to the basic ruu rom that came with the phone before giving up, although you will lose root, woth a try
as you could root again, have a go
bluefender said:
did you do a full wipe, i would try going back to the basic ruu rom that came with the phone before giving up, although you will lose root, woth a try
as you could root again, have a go
Click to expand...
Click to collapse
I Always do a full wipe when I flash any ROM. I backup all apps and data with Titanium, then enter 4EXT to make a nandroid of current ROM, then do a full wipe- system, cache, Dalvik, before I try a new ROM, time consuming I know but that's probably one of those OCD'esque things I do. And I've taken similar consideration in trying to rule out what this could be. I'll try one more time your suggestion!
Sent from my HTC Sensation using xda app-developers app

Ear piece speaker buzzing?

Hi,
I've had two Moto G's. both have been returned/replaced due to the ear piece/speaker buzzing like a kazoo when someone speaks/audio is heard through it.
I can now only assume it's dust that's caused this to happen, as I use my phone in a reasonably dusty environment occasionally through work.
Has anyone noticed similar problems? Anyone know ways to prevent/cure this should it happen again?
I came here to post this same thing. Mine was fine until shortly after the latest ota. I plan on calling Motorola soon, just haven't gotten around to it.
Sent from my XT1034 using Tapatalk
Aerogriff said:
I came here to post this same thing. Mine was fine until shortly after the latest ota. I plan on calling Motorola soon, just haven't gotten around to it.
Sent from my XT1034 using Tapatalk
Click to expand...
Click to collapse
It could have changed after an update for me too. The only physical change could be the dust, but this seems unlikely because it excluded to a fairly modest amount very briefly!
iamtherealmungo said:
Hi,
I've had two Moto G's. both have been returned/replaced due to the ear piece/speaker buzzing like a kazoo when someone speaks/audio is heard through it.
I can now only assume it's dust that's caused this to happen, as I use my phone in a reasonably dusty environment occasionally through work.
Has anyone noticed similar problems? Anyone know ways to prevent/cure this should it happen again?
Click to expand...
Click to collapse
Have the same problem! I got a new moto g because the 1st one was doing this cracking sound during calls both on 4.3 and 4.4!
The one has the same problem AGAIN!! i am very angry with this because i feel like the phone is fake and very cheap with this extreme bad sound i will try contact motorola
Στάλθηκε από το XT1032 μου χρησιμοποιώντας Tapatalk
I'm also having this problem. In fact, I'm on hold right now with motorola as I call to swap my second phone for the same reason. I started having the problem on my first phone a few weeks ago. The second phone had the buzzing problem as soon as it arrived. In both cases the phones have buzzed intermittently and tapping them face down hard against my palm seems to stop the noise for a bit. That isn't a good option because you have to tell the person on the other end to hold the phone away from their ear while you do it. It suggests to me that there is something like sand in the speaker.
We have three phones. One other has had almost no use, while the third has had a huge amount of use as phone and audio player using the headphone. Yesterday the speaker on that last one stopped working altogether. It only works with headphones. I assume it doesn't recognize the headphones have been removed. I don't believe it had the buzzing problem.
I love the phones otherwise.
I have sucessfully solved the problem in two moto g's
Hello to everyone.
First of all, I'd like to thank to everybody that have been developing the threads that as made this possible.
I have read many pages trying to understand the problem.
But I'm going to explain the whole process. I HAVE DONE THIS WITH SINGLE CHIP MOTO G 16GB AND MOTO G 8GB BOTH GSM!!!!
You can find the problem starting the call in a quiet place and you'll see that the sound is good, then in the same call you put some music playing around you and you'll start to have the issue. Try it and you'll find that is what happens.
I've seen mostly on Ebay, that this earpieces are selling like cakes, but definetly you don't have a broken earpiece, and you can test it activating SETTINGS-» DEVELOPER OPTIONS-» USB DEBUGGING, then you go to the dialer an dial this code *#*#2486#*#* or you may see in app drawer an app called CQAtest, it's the same thing, but this is only possible with USB DEBUGGING ENABLED.
Now that you have entered in the test menu you see two bars, select the first one, then select AUDIO, after that you see EARPIECE, click on it and make the BUZZ TEST, when it starts you should put your phone next to your ear. You'll be listening an harmonic sound that starts on a lower frequency and goes to an higher frequency, and it wil be repeating itself.
In this step you can for sure know if you earpiece has problems, if you don't listen any distortion in the loop that it's played, THEN YOU HAVE A FULL OPERATING EARPIECE. Otherwise, it's faulty and you should replace it ( I REALLY DOUBT THAT YOU HAVE A FAULTY EARPIECE).
OK. Now that we have tested the earpiece and we found that has nothing wrong with it, we have to take another steps.
THIS INVOLVE FLASHING THE WHOLE FIRMWARE TO JB 4.3 BUT IT WILL WORK REALLY BEATIFULL
I've taken the Android 4.3-Blur_Version.14.91.11.falcon_umts.Retail.en.DE that is the one that really solve the problem, from sbf.droid-developers.org.
Both Moto G's were UK retail one with 4.3 first version (never updated, that so it couldn't install apk's unless they were downloaded from Playstore or GDrive) and the other one with 4.4.2, this can tell us that it is not a problem caused from updating firmware.
I really think even Motorola isn't aware of this problem caused by a little piece of software on the phone.
BEFORE YOU FLASH THIS FIRMWARE, YOU CAN TRY IF IT SOLVES THE PROBLEM GOING RIGHT TO THE SPOT.
Go to SETTINGS--» SOUND--» AUDIO EFFECTS.
Now you'll see a switch that can be turned to OFF, you can try this at first, go back all the way until the app drawer, search your dialer and make a call, could be to your voicemail or another service from your operator that you're sure you aren't paying. Iniciating the call in a quiet environment you can listen well but if you put some music to play from a radio or something that it is near from you, that will increase the surrounding sound and makes the problem reapears, if the switching OFF AUDIO EFFECTS doesn't solved the problem. Try this several times to make sure that the problem it is still there.
If the problem persists go to SETTINGS--» SOUND--» AUDIO EFFECTS and you'll see WIRED STEREO and SPEAKER. In the Speaker badge set Equalizer to OFF and repeat the process of the call in quiet and during the call add surround sound with a level that can match the volume of the call. Then again, if the problem resides in there it will reveal himself right in that point. Try this several times to make sure that the problem it is still there.
If the problem it is there after this whole process and tests, then to get rid of it FOR SURE, reflash or downgrade to the firmware I've mentioned before. After reflash, Go to SETTINGS--» SOUND--» AUDIO EFFECTS, select the SPEAKER badge and turn the equalizer to OFF.
Make the tests I've mentioned before in call quiet, and with surrounding music and you'll be pleased that THE PROBLEM HAS GONE FOREVER.
Hope I've helped.
Cheers
I'm on my 2nd Moto G due to the buzzing earpiece problem. My Moto G is running stock non-rooted 4.4.3.
I used the sequence you mentioned to run the BUZZ TEST and I didn't hear any distortion at all! Amazing!
I'm having some trouble following your instructions though. I did turn off Audio Effects completely. However, the problem still persists. Can you explain why this would produce a buzzy sound in the earpiece?
Possible Solution
Hi everyone!
I found a peculiar solution. Maybe don't work for everyone, but worked with my Moto G and it's very easy to perform.
First, some comments about my case:
I've followed every step described by @jomedeiros ...I performed the CQAtest and the buzzing noise is clearly heard in the BUZZ TEST, especially in the low frequency sound at the begin of the harmonic sound. I should clarify that the buzzing sound was almost unbearable, like a broken speaker.
My Moto G is running stock non-rooted 4.4.4 (latest ota).
I set all the audio effects OFF, equalizer to OFF, etc... etc... But the buzz was still there.
My solution?
Vacuum cleaner!!!
Yes, too easy right? But works!!
I removed the back cover of the Moto G and with the crevice tool accessory, aspirate all the sides of the phone, then for several seconds on the rubber piece where the cancelation mic was, and specially all over the earpiece metal grid, then tapping the phone face down hard against my palm and aspire the earpiece again, from one side to another (gently taking care not to scratch the glass with the vacuum accessory).
In the first round with the vacuum, the buzzing sound drops significantly, and with one second attempt, the earpiece returned to the original sound, clear and undistorted.
Well... In my case should be only dust, but worth the test because here in Argentina the technical service it can take up to 90 days :/
Perhaps it's worth noting I'm designer and don't spent too much time in dusty spaces. Maybe the little dust in the pockets is enough!. Who knows!
jomedeiros said:
Hello to everyone.
First of all, I'd like to thank to everybody that have been developing the threads that as made this possible.
I have read many pages trying to understand the problem.
But I'm going to explain the whole process. I HAVE DONE THIS WITH SINGLE CHIP MOTO G 16GB AND MOTO G 8GB BOTH GSM!!!!
You can find the problem starting the call in a quiet place and you'll see that the sound is good, then in the same call you put some music playing around you and you'll start to have the issue. Try it and you'll find that is what happens.
I've seen mostly on Ebay, that this earpieces are selling like cakes, but definetly you don't have a broken earpiece, and you can test it activating SETTINGS-» DEVELOPER OPTIONS-» USB DEBUGGING, then you go to the dialer an dial this code *#*#2486#*#* or you may see in app drawer an app called CQAtest, it's the same thing, but this is only possible with USB DEBUGGING ENABLED.
Now that you have entered in the test menu you see two bars, select the first one, then select AUDIO, after that you see EARPIECE, click on it and make the BUZZ TEST, when it starts you should put your phone next to your ear. You'll be listening an harmonic sound that starts on a lower frequency and goes to an higher frequency, and it wil be repeating itself.
In this step you can for sure know if you earpiece has problems, if you don't listen any distortion in the loop that it's played, THEN YOU HAVE A FULL OPERATING EARPIECE. Otherwise, it's faulty and you should replace it ( I REALLY DOUBT THAT YOU HAVE A FAULTY EARPIECE).
OK. Now that we have tested the earpiece and we found that has nothing wrong with it, we have to take another steps.
THIS INVOLVE FLASHING THE WHOLE FIRMWARE TO JB 4.3 BUT IT WILL WORK REALLY BEATIFULL
I've taken the Android 4.3-Blur_Version.14.91.11.falcon_umts.Retail.en.DE that is the one that really solve the problem, from sbf.droid-developers.org.
Both Moto G's were UK retail one with 4.3 first version (never updated, that so it couldn't install apk's unless they were downloaded from Playstore or GDrive) and the other one with 4.4.2, this can tell us that it is not a problem caused from updating firmware.
I really think even Motorola isn't aware of this problem caused by a little piece of software on the phone.
BEFORE YOU FLASH THIS FIRMWARE, YOU CAN TRY IF IT SOLVES THE PROBLEM GOING RIGHT TO THE SPOT.
Go to SETTINGS--» SOUND--» AUDIO EFFECTS.
Now you'll see a switch that can be turned to OFF, you can try this at first, go back all the way until the app drawer, search your dialer and make a call, could be to your voicemail or another service from your operator that you're sure you aren't paying. Iniciating the call in a quiet environment you can listen well but if you put some music to play from a radio or something that it is near from you, that will increase the surrounding sound and makes the problem reapears, if the switching OFF AUDIO EFFECTS doesn't solved the problem. Try this several times to make sure that the problem it is still there.
If the problem persists go to SETTINGS--» SOUND--» AUDIO EFFECTS and you'll see WIRED STEREO and SPEAKER. In the Speaker badge set Equalizer to OFF and repeat the process of the call in quiet and during the call add surround sound with a level that can match the volume of the call. Then again, if the problem resides in there it will reveal himself right in that point. Try this several times to make sure that the problem it is still there.
If the problem it is there after this whole process and tests, then to get rid of it FOR SURE, reflash or downgrade to the firmware I've mentioned before. After reflash, Go to SETTINGS--» SOUND--» AUDIO EFFECTS, select the SPEAKER badge and turn the equalizer to OFF.
Make the tests I've mentioned before in call quiet, and with surrounding music and you'll be pleased that THE PROBLEM HAS GONE FOREVER.
Hope I've helped.
Cheers
Click to expand...
Click to collapse
Can you send me another link for the Android 4.3-Blur_Version.14.91.11.falcon_umts.Retail.en.DE ? this site is off sbf.droid-developers.org.
thanks
ruibvb said:
Can you send me another link for the Android 4.3-Blur_Version.14.91.11.falcon_umts.Retail.en.DE ? this site is off sbf.droid-developers.org.
thanks
Click to expand...
Click to collapse
Hello everyone.
In the case of the moto G that had the 4.4.2 version, I've downgraded to this one, 4.3.
What is the cause of this problem?
I really don't know, but before reflashing with the mentioned firmware, I have tried all kind of things, also the vaccum cleaner (BUT BE CAREFUL WHEN YOU USE THE VACCUM CLEANER, IT CAN DAMAGE FOREVER THE EARPIECE) including reflashing with the original firmware (UK) among others and the only solution untill today remais the same. Reflash with the firmware 4.3 bold mentioned in the first post that I' ve wrote.
I can tell that both phones still working very nice until today, and the problem of the earpice has never happened. But both are in the version 4.3. and so far I can tell, everyone that has upgraded their phones have tons of problems with them, so mi wife and my mother prefer to stay with the 4.3 version (so do I because I don't like of what they have done to Android from the 4.3 to the day of today, I have a Note 2 and I'm still with the 4.1.2, because they've messed the Android system in the upper versions and I refuse to upgrade. So this are preferences of each user).
XDA doesn't let me post the direct link here to download the firmware.
So maybe throug pm?
Hope I've helped. Cheers
Another solution
ANOTHER SOLUTION TO SOLVE THE BUZZING BUZZ EARPIECE MOTO G
I have the same issue that many of us had, the buzzing earpiece.
SOLUTION:
- I bought 2 earpiece from ebay 3€ both.
- Then I dissasembly the phone, like is this youtube tutorial: https://www.youtube.com/watch?v=ycER7MH61l8
Its simple you only have to care about the conector, but slowly Ive done it.
- To desatach the battery I use a cut credit card to lift it up and to unglued the black conector from the screen. (i didnt use the hairdrier)
- Then I put the 2 earpiece BUT still making the buzzing noise!!!!
. Then I move the metal spring conector on the earpiece to make it stronger and turn it the other way to use the other 2 conectors that are in the motherboard.
- And voilá, the noise is gone!
The original earpeice probably was working, but I broke it when taking out.
(I know theres some mistakes, but you undestand)
jomedeiros can't put links so here the link for the rom
https://meocloud.pt/link/ba12605f-3e...ail_DE.tar.gz/
thanks to him
Is upgrading moto g to marshmello will solve the buzzing sound problem
Does upgrading to marshmello helps
Earspeaker always bRRRzzing
I post in this old thread because is the only I found googling which try to give some (and different) solutions to the earspeaker making "GRRRR".
My XT1032 has the problem. My first attempt was to wipe, than to reset, then to change TWO earspecker (one from England as OEM and one sold as compatible from Italy), then to try the simcard into another phone (and it works very well inside an Y300, I can't believe that into MotoG 2013 VS Y300 match the first loses ) then to unlock and install a Cyanogen, then rotating the speaker during assembly (in the printed circuit there are 4 fields to give connection and only a pair is used at time), then moving the 2 spring connectors to try to give better stronger connections. From one try to the other the problem persists also using the service menu. So at the last point I revert and changed again the speaker with the original piece. Vivavoice is good and the ear phones too, no distortion.
My conclusions? The original speaker is bad (and I can see that the transparent sheet of nylon is not well plain), the second was worse but very similar in results, the last was really bad and if with the original I obtain a distortion in a window in the low harmonic with the compatible I obtain a distortion in all the low harmonic, from start to the middle.
So, now, the question to anybody who has similar problems: maybe the two earspeakers I bought were not good, or maybe the circuit (I think the ampli) is broken?
Changing the phone because it works very well but not well as a phone is a bit..... frustrating, the battery (original) is good for my needs and the screen too, but trying to change other 1, 2, ... 10 earspeakers without a reply is a dead end....
Solved
moxmose said:
I post in this old thread because is the only I found googling which try to give some (and different) solutions to the earspeaker making "GRRRR".
My XT1032 has the problem. My first attempt was to wipe, than to reset, then to change TWO earspecker (one from England as OEM and one sold as compatible from Italy), then to try the simcard into another phone (and it works very well inside an Y300, I can't believe that into MotoG 2013 VS Y300 match the first loses ) then to unlock and install a Cyanogen, then rotating the speaker during assembly (in the printed circuit there are 4 fields to give connection and only a pair is used at time), then moving the 2 spring connectors to try to give better stronger connections. From one try to the other the problem persists also using the service menu. So at the last point I revert and changed again the speaker with the original piece. Vivavoice is good and the ear phones too, no distortion.
My conclusions? The original speaker is bad (and I can see that the transparent sheet of nylon is not well plain), the second was worse but very similar in results, the last was really bad and if with the original I obtain a distortion in a window in the low harmonic with the compatible I obtain a distortion in all the low harmonic, from start to the middle.
So, now, the question to anybody who has similar problems: maybe the two earspeakers I bought were not good, or maybe the circuit (I think the ampli) is broken?
Changing the phone because it works very well but not well as a phone is a bit..... frustrating, the battery (original) is good for my needs and the screen too, but trying to change other 1, 2, ... 10 earspeakers without a reply is a dead end....
Click to expand...
Click to collapse
Ok, problem solved: this time the eraspecker from eBay was good! It come, again, from england. The first two were simple broken new guarenteed not working special price original best than sh**t Pentium inside tax free etc etc. Maybe some rule should prevent to sell broken new spares damn!

Sound issues with speaker and ear piece

Hi all. So, I had previously fixed a few LG G2 phones (sold at a profit too - didn't like all the bloat and PITA to root) and thought to use the money to upgrade to a Nexus 5. Found a great deal on eBay for a working, perfect condition one, with the one exception that the ear piece wasn't working. Bluetooth and speakerphone works fine along with everything else.
I figured no big deal, it's a $3-$7 part and the tear down makes it out to be a pretty easy swap. So I got the phone and ordered the part. While waiting for the part I used Bluetooth headset for calls, or the speakerphone, both work fine. I tried some old Samsung (from my old Galaxy Nexus) headphones with mic and those worked fine too. Tried a pair of Sony headphones, works.
Here's the issue, so I got the part swapped. Still no sound. Oddly enough, the speaker doesn't work either now, sort of. So the ear piece is completely dead with the new or original part in it. I don't remember, though I think I can recall that the speaker worked for media (songs, games, videos, Netflix, etc.) but the speaker works for phone calls and notification sounds.
Strange right? Anyone else run into this issue or have a fix or idea?
Sorry but I have to...did you turn up the volume? Remember there are separate volume sliders in different places.
Sent from my Nexus 5 using XDA Free mobile app
MrObvious said:
Sorry but I have to...did you turn up the volume? Remember there are separate volume sliders in different places.
Sent from my Nexus 5 using XDA Free mobile app
Click to expand...
Click to collapse
Ah yes, forgot to include. I have all the volumes (software) up. I've checked multiple programs (see some results below), I have flashed factory 4.4.4, 5.0 and 5.0.1 and even Paranoid's ROM onto this phone, nothing changes which leads me to believe its a hardware issue, but I have changed out the earpiece with a brand new OEM one. Cache wiped, data and Davlik wiped, factory reset over and over. I have rebooted the phone countless times, I have inserted headphones over and over. I swear that the speakerphone did work before, but I cannot remember if it ever did for media since I rarely use that feature (headphones and Bluetooth are my key). So if it did, I have no idea when/what changed before it worked to when it didn't.
It has not been dropped or submerged in any liquid, I take good care of my phones. Yes, they go in my pants pocket for travel, but sit on my desk when I'm not outside. I don't sweat so much walking around the city that I get moisture to the phone that way, never had before in the years that I do this. Nothing has dropped on it, dropped near it or had electromagnetic shock (I've worked in enterprise server environments for 20+ years, so I know how to handle electronic equipment to make repairs). Details:
I CAN hear the alarm, ring tones, notifications and touch sounds through the bottom speaker. I CAN also hear the receiver of phone calls through the speaker if I use speakerphone when on a call.
I CANNOT hear media through the bottom speaker, like games, (Plants vs Zombies 2, Angry Birds, PBA Bowling - yes boring choices) or music (Google Play, Slacker or Pandora) or videos (Netflix, YouTube, my own on MX player). I've tried the app to make the earpiece on for this to make it "stereo" to no avail. Basically, it would seem anything that has "stereo" output doesn't work while "mono" sounds do.
I CANNOT hear anything through the earpiece at all, nothing, nada, zero.
I CAN hear through the earphone plug and I I CAN hear via Bluetooth. This goes for ALL SOUNDS.
Hope that covers everything. Anyone want to buy a Nexus 5 32GB in black with these problems?

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