[Q] Strange camera problem - Touch Pro, Fuze General

I've searched for this here and Google and can't find anything similiar. Two days ago I tried to use the camera to take a pic and the phone locked up. The rotating "working" ring icon just went on forever. Reset the phone, and tried again, same result. I changed the image size to the smallest and it would take a pic, and the preview looked fine, but the image itself when viewed was a scrambled mess of green and purple. Kept messing around with it and it and discovered that ONLY pictures are affected. Contact pics are fine, burst mode fine, panorama fine. Even video is no problem. The preview in album is even okay. Took a couple of samples off the phone and viewed them on my PC and they were either the same corrupt image, or wouldn't open and I got an error saying "Invalid JPEG file structure: two SOF markers". I'd figure I screwed something up, but I have changed absolutely nothing about the phone in weeks. Thanks for any help you can provide, I greatly appreciate it!

try another memory card, or back up all the files on your current card and format it.
chances are your memory card is corrupted.

I've tried saving the images to the phone memory and get the same results. Also why would it only affect the full picture jpegs, and not the contact pic jpeg? I'm stumped. I've got another memory card at home, I'll try that and see what happens. Thanks!

If youre getting the same issues on your phone memory, you might need to update/reflash your phone.
If the problem happens even after that, look into Task29: http://forum.xda-developers.com/showthread.php?t=670358
Of course try the simplest fix first (different memory card) and then try these other solutions.

Are you using Advance Config? If so, or even if not, check under the camera settings and see if "encode portrait" is enabled. That seems to lock up our devices similar to how you describe it.

I tried the spare card last night and no change. I then tried SDreamer's suggestion and instant fix. Thank you sir! I really really appreciate all y'alls help.

Related

Photos disappeared - yet saving somewhere.

Here's a puzzle that's got me baffled!
Last night took some photos on my phone, plugged it into the laptop to copy them over as I've done nearly everynight for a year.
Went into the \\Storage\DCIM\100Media directory and couldnt see any files at all! Weird I thought.
So went into the Photo Album of the phone to see if they were there.
The photo album showed about 10-20 photos from AGES ago, all other photos had a circle with a line through it (like a stop sign).
Looked again in the directory, couldn't see any files, so reset the phone.
Went into the Album again, only this time it showed the default photos that comes with the phone, again nothing was showing in the 100Media directory.
Paniced at the thought of losing a load of photos but still continued looking.
Something caught my eye, the fact that even though it looked like all my photos had gone, the "number available" that appears in photo mode (the number being the one that shows how many photos you've got left to take) was still showing about 1500.
So took a few random snaps.
Sure enough, the number went down, but they were no where to be found.
Checked the size of Mb free on the storage card, made a note, then set the phone to record nothing for about 10mins.
Sure enough, the size available on the storage card had gone down but still no video was appearing in the 100Media directory.
I've reset the phone several times, any picture I take results in the "number available" going down, a few more videos of varying lengths does indeed show the space available as going down on the storage card but can not find anything anywhere!
Have manually been through every directory on the storage device, can't see anything anywhere.
Anyone had this before or suss out what the problem is and obviouslly where the hell my media is being saved?
Have checked the main device, but of course not there and wouldn't explain where the space available keeps going down.
I'm stumped!!
Install Total Commander and try to search files by date.
That's best I can suggest "out of the hat".

SK4G Software FLAWED!

What the hell is going on. I tried resetting and everything, even exchanged the device and the new one is doing the same thing! Also vibrating and force closing it is getting on my nerves! The followig seems to happen after a while I am TIRED of having to turn of my phone and turn it back on! ~ I go to play a .mp3 it says " FIle type not supported"...My .mp3 ringtone does not work the phone just vibrates the selected ringtone doesnt work. I got too take a picture or record video it says "Camera Failed"....I get a visual voicemail....the "play" button is grayed out and I have to turn off phone turn it BACK On just to check my voicemail. Also occassioally my sms wont work either. I turn my phone off and on every morning and throughout day I notice this and its getting REAL annoying !
Well first off, this isn't a software flaw, this is specific to you, as we have many users here including myself who are using these phones daily without the issues you are describing.
You had said that the issue was with an mp3, can you upload that somewhere for us to test on our phones?
As far as the camera and visual voicemail, I've never heard of that issue before, perhaps you ended up with a bad phone again?
I am getting the frequent force close with messaging. I also have had problems with the camera and idk about the mp3 stuff I haven't put any ringtones on the phone yet. This is getting really annoying I agree.
I don't have any issues with mine? Have you guys done anything like rooting or flashing anything?
Nope, completely stock. The most I have done is take a screen shot lol.
hmm maybe some have a defect? It's not all SK4g's though, as some of us have no issues at all. I would suggest getting it replaced by T-Mobile, as this is a factory defect. not sure why that happened to you guys. has anyone else had these issues and found any fixes?
That's kinda tough the hearest t-mobile is like 4 hours from here /:
One of my friends who went with me on the trip to get the SK also got one and he says he's never gotten a force close so you may be right. But could it have anything to do with the amount of texts I send/receive? Because I have to admit it is pretty excessive. The failing to send messages when I am receiving one simultaneously is expected, but not the force closes in my opinion.
It shouldn't force close on you. I know mine fails to send every once in a while too, as I text a lot (kinda the reason I got the phone). failing to send isn't as big of a deal, as it notifies you and you just have to click resend. Not entirely sure why it's force closing though? I wonder if a logcat might help? if you have adb installed, you can try adb logcat and see what shows up when you force close? if we can find the issue there, it might be fixable from our end. all depends on where the flaw lies/if it's just a bad apk somehow or if there's an actual hardware issue or something.
I'll do a log next time there is a fc, I'm having another issue or it may be related, but this one is with WidgetLocker I believe. Sometimes when I go to unlock the phone it'll freeze up and then I dont know how to explain it, but it almost seems like it resets but it really doesnt. The phone will blackout for a little then the homescreen will pop up and service will gone for a while until the cards are read just like if I rebooted.
That might be a function of WidgetLocker, I used it on my old G1 and it always hung and black screened at me.
sduvick said:
That might be a function of WidgetLocker, I used it on my old G1 and it always hung and black screened at me.
Click to expand...
Click to collapse
Yeah I know it does that from time to time, but on my previous phone it wouldn't do that reboot thing where it would lose connection then resend my latest text messages once it reconnected.
I'm not sure why it's doing that. My guess would be that the issues are caused because the SK4G doesn't use a normal lock screen. widgetlocker uses some modification of the system file for the lock screen, and perhaps it's not sure what to modify? just my 2 cents.
sduvick said:
I'm not sure why it's doing that. My guess would be that the issues are caused because the SK4G doesn't use a normal lock screen. widgetlocker uses some modification of the system file for the lock screen, and perhaps it's not sure what to modify? just my 2 cents.
Click to expand...
Click to collapse
That's what I was thinking too, I'm gonna uninstall it for a bit and see if anything changes.
is anyone else having an issue with notification volume? everytime i reboot my SK, my notification volume gets pushed all the way down to nothing, so i don't get a sound notification for texts, emails, etc, until i move the notif. volume back up in my settings. i did root with the one-click for the Epic 4G.
This is a new UI so alot of the apps i.e. widgets you may put on will cause issues. If you like certain apps contact the dev so your device is supported correctly. Still to new to get mad at it till sum of the bugs get worked out. I did notice a couple of times when I left screen on in pocket on accident that when I go to use it again it doesn't respond to any touch but can move courser around till rebooted then its ok. If some don't already know the sk4g is almost the same as the epic. The sk4g is still a badass phone for 100bucks.
Same as the OP
I know this is a little old, but I've experienced the same problem as the OP so it seems they are not alone with this problem.
I actually tried two different newly formatted SD cards (because I thought it may have been the SD card), and still would have the problem. Then I actually did swap phones about a month ago and it seemed the problem would now take several days to resurface instead of several hours. And I could deal with that.
Since the OTA update about 2 weeks ago, the phone has been back on it's original BS as the OP posted and it's driving me nuts. I actually missed some emergency calls last night because the mp3 ringtone didn't work so I'm finding a solution to this issue today or trashing this phone.
My belief is that there is something interfering with the phone's ability to read the SD card for media. Because other apps I have that save to the SD card or read from it work fine. So I'm going to master reset it and not download any of my apps and see what happens when I set an mp3 ringtone. If it makes it through the day with no hiccups, I'll slowly add back one app at a time until hopefully I can find the culprit.
bipoler if you'd like, we can exchange via PM what apps we both have downloaded and see if we have some in common that may be problems.
I'll post back with any progress.
I've been having the problem with ringtones not working, just getting silence when I get a call. for me it seems to happen when I set a ringtone from the app Zedge, I don't think it happens when I use ringtones from the Android System, which would make sense if the issue is related to reading the sdcard. gonna go back to a system ringtone and see what happens today.
Yeah my phone had all those problems, but I installed the Lightning rom and all those problems went away, except for the ones about messages failing...I text A LOT
Lightning ROM
Thanks for that info on the Lightning Rom. I will check that out. Phone has been working flawlessly all day with the mp3 ringtone and no extra apps besides the master reset. I might give it until the morning before I start putting them back on.
On stock id install so many apps that ran on the background that id get delay from opening closing swiping and turning onthe phone.. so I wiped it installed a custom rom and just kept the essentials.. havnt had a problem since... well.. occasionly ill have to odi but that's on purpose
Sent from my SK4G

[Q] when i restart

I noticed a couple of things upon restart. Do you guys know what it is and why it happens?
1) when im restarting my phone, i realize a quick message appears before it boots. That says "No memory card. phone photo, image, audio, video, album and moments features disabled" (i have one), is this normal? Some times it say no valid card too (I think its referring to SIM). Is this normal? Why does it do that?
2) Also one time when I rebooted, I noticed the widgets on my homescreen was a loaded weird. The spacing and text was not showing up properly, the size of widget looked compressed (weather and news app). What can cause this?
Thanks

Importing pictures into apps resets current app.

I'm not sure if this is a recent problem or if I'm just doing something wrong, but for some reason every time I've recently tried to select a picture on my device for use in another app it will only reset the app after selecting the picture. This has happened on both TweetCaster while trying to attach a photo and on Handcent while trying to Take a new picture which it acts like it does then as soon as I hit okay it resets the app and I guess deletes the picture because I can't find it, this also happens while trying to attach an already saved image and also trying to just set an image on my phone as a background on the conversation window.
Like I said I'm not sure what's going on, but if this can be fixed or anyone knows what's going on please let me know. My phone is not rooted because I'm in the process of contacting Google to replace it so I rather not root it ATM in case any one thinks that a rooting might be the source of the problem.
Thanks in advance,
Java8C

Phone wont see SD card/remember ringtone setting after reboot

This is a new problem... i originally deleted the settings for media storage after reading that that would get rid of the 3 times my ringtones were showing up in my selection list (when they only exist in one location.... i tried to make sure they werent duplicating themselves, the first 2 were silent and the 3rd was the real file.). so deleting that got rid of the 3 times thing, and i thought i had it licked. but every reboot, my phone forgets my ringtone setting... when i go to repick it, its not in the list, only the factory ones are.
Now, i *know* there is the work around of putting the one i want to use on the internal memory.... but thats kinda not the point... id like this to work properly. as it should. as it did before i reflashed. i reflashed the exact same rom and am using the exact same SD card.
upon googling and reading advice, i put a new folder on my sd card called media, and within there, ringtones, and notifications. (the site i read also recommended making one for alarms but i never use my phone as an alarm, ever. and the very rare time i will ill just pick a factory sound). As of right now, every reboot, i have to move the ringtone i want to use out from that folder, and then put it back in, causing media scanner to re-run, which then finally, once that is done, allows it to show up in the list along with the factory default choices.... but doing this every reboot just to have the sound i want is a ROYAL pain......... before i reflashed, it would forget what i had chosen on occasion, but at least then i could just go into the list and reselect it before... it didnt forget it existed, but only that i had chosen it. at the time that was a royal pain.... but now, id take that over whats been going on.
before reflashing i had a folder called "sounds" that it was able to see, all the time.... i had left it the same... but when my phone couldnt see that anymore, i looked for other ways of making it work.
Not sure if this is related but i have on occasion (2 or 3 times now) had my gallery forget about ALL of my pictures on external (whcih is where i keep all of them). deleting gallery data at least fixes that, and that doesnt happen every reboot either.
and before anyone asks, there is no ".nomedia" file in with my ringtones, or in with any of my pictures.
advice anyone??
anyone?? Ive already tried everything google-able

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