Best buy PRP - General Topics

hey guys.. just asking if you think the best buy product replacement plan is worth it when buying a new phone.. apparently if anything goes wrong.. u can just get a replacement? and there is no limit?? something is bound to go wrong in 3 years and i figure by then theere would be wayy better phones that cost around the same as the phone im buying now.. so lets say something goes wrong every year i would get a new phone every year.. just being cautious i gues.. ive never had a phone last me over like a year and a half.. and would hate to pay full price for the phone at that time since im signing a 3 year term..

any one? is it worth it?

azzarati said:
any one? is it worth it?
Click to expand...
Click to collapse
They can be worth it for phons that are worth a lot but you have to read the fine print because most of the time what kills cell phones like dropping them and watter is not covered but the this. You don't want to pay 50% of the price of the phone ether. They can be usefull. My brand new Samsung Galaxy S is now dead and I have Bell and Bestbuy arguing who will replace it. I've had it for 29 Days. Best buy will only trade them befor 14 days but bell stated they have to take back DOA SGS's up to 60 days for a trade. If I would have had this plan, I would have my phone back allready.

Related

Wife doesn't care for Captivate...May be selling it

She is not as tech savy as I am and Feels she won;t use 80% of the phone and would rather have my N97 as she knows Symbian....So I may be selling her week old Captivate. (Or keep it as a back up)
What should I ask for it on a BUY IN NOW basis on Ebay. I have 102 feedback and 100% positive (Tombo7777) I don;t want bidding jut put up a good price for a qucil sale should she decide for sure. Anything less that $300 and I will likely keep it as a back up to mine. As Insurance costs $5 a month with a $100 deductable. I don;t buy Extended Warranties on anythingor phone insurance,
Ask for $400
Galaxy s rules while the rest. Well they just lumber behind and drool.
I would say as BUY IT NOW, maybe $380 if you want a pretty quick sale.
week old, sell price online for new without contract from afew places is around 499$ so anywhere from 375-450$ would be good. but then again if you unlock it you could get another $100 for it be unlocked so like 450-550$
YEah I am not sure if I want to sell it yet. She needs to use the N97 for a week (as long as she had the Sammy) before I feel she will make an informed choice. In the mean time I am using it as a "training device" for me. Rooting, unrooting installing ROMS etc....So fasr I am able to go form JF6 to JH7 and to Froyo and back without issues using Master Clear. I want to become fluent in Android as I believe this will be the platform for all my phones in the future.
N97s are going for nearly $300!!!!! I would not be too brokenhearted if she decided to keep the Captivate. The Samsung is worth more than $100 over the N97 I would think.. Damm.
gandalf21502 said:
I would say as BUY IT NOW, maybe $380 if you want a pretty quick sale.
Click to expand...
Click to collapse
Yeah thats what i do on Ebay....Low priced Buy It Now....with zero minimums. I sold two contract 32GB 3GS iphones for $600 two weeks after they were released within minutes of posting....In fact I decided not to sell one and try it out for another week to make sure I did not like it.....and then sold it again within minutes.
I paid ATT $150 for both phones so $350 plus PP and Ebay costs is likely what I would sell it for BIN. If I unlock it I'll add another $100.

Serious financial thought (Meme face)

So i have/ had a G2x since 4/20 but ive been checking ebay and craigslist and it seems the overall value of this phone is going down.. i don't know why cause i love the phone personally and wouldn't want to let it go.. but I bought off contract for 500 bucks when it first came out and after looking online im looking at loosing atleast 300 dollars.. I've also noticed T-mobiles giving away sensations now as a replacement and those are going for more money than the G2x which is blowing my mind cause i think they blow... but idk helpful feedback would be nice im thinking just switching it out and selling it right away pretty much to make most of my money back and just buy the next best thing after? hows it sound .. it just hurts lossing that much money is like 4 months over a awesome phone
hey man thats what happens when you buy a phone outright on launch. there's ALWAYS crazy deals later. like the g2x for free or $1 or whatever tmobile had. just gotta let it go bro
If you like it why dump it? Just because someone else doesnt like theirs? Heres some words of wisdom.........If it aint broke, dont fix it!
Sent from my LG-P999 using XDA App
Unless dealing with a collectors item, phones, and tech devices in general, are a terrible financial investment. You have to find just the right deals and timing to make any sort of ROI.
I buy devices when I need or want them, for practical or entertainment use and with the expectation that they'll be half price in a few months.
Preach on man!!!
Well actually never pay retail is the lesson. I don't have a contract with my plan and been saving it to get a phone. But, did pick up a G2 off craigslist. Paid 140. Wasn't in bad shape, used but not abused.
I too paid for my G2X out of pocket. Only have one issue but I can live with it. Its better to find a bargain, cause this Android fix is expensive. I have 3 phones now. And G2x still top phone for me.
I just received two of them free with 2-year contract on their last day of web-only free advertizements. I'm glad I waited.

refurb for $20 from att

att has the htc one x for $20 as a refurb and a 2 year contract. i was going to get a new one for 100 but do you think i should save the 80 and get the refurb? any good or bad things about going refurb?
www.att.com/shop/wireless/devices/htc/one-x-gray-refurb.html?
I've heard a lot of nightmare stories about the refurbs. Not sure if they were all "purchased" refurbs, or warranty replacements, or if there is even a difference. But people have gotten pretty beat up refurbs for other devices. Plus, if its a refurb, it was returned for a reason. And they don't always fix everything that was wrong with it.
Plus, the warranty for a new phone is 1-year (brand new phone within 30 days, refurb or repair thereafter). I think the warranty for refurbs is only 90 days.
Everyone has a different budget, and different expectations. But for me, I'd spend the extra 80 bucks and get a brand new phone. Think I've read an article somewhere that says something to the effect of "don't buy refurbed electronics". But you can probably also find an article that says the exact opposite. Its all a matter of perspective. But IMO, its not worth it to get a refurb.
redpoint73 said:
I've heard a lot of nightmare stories about the refurbs. Not sure if they were all "purchased" refurbs, or warranty replacements, or if there is even a difference. But people have gotten pretty beat up refurbs for other devices. Plus, if its a refurb, it was returned for a reason. And they don't always fix everything that was wrong with it.
Plus, the warranty for a new phone is 1-year (brand new phone within 30 days, refurb or repair thereafter). I think the warranty for refurbs is only 90 days.
Everyone has a different budget, and different expectations. But for me, I'd spend the extra 80 bucks and get a brand new phone. Think I've read an article somewhere that says something to the effect of "don't buy refurbed electronics". But you can probably also find an article that says the exact opposite. Its all a matter of perspective. But IMO, its not worth it to get a refurb.
Click to expand...
Click to collapse
I'm a student and i don't think that 20 $ / 20 € is that much. The One X is a super nice mobile phone and i i would not have it, i would try to get one for 20$/€.
BUT I'm not sure bout that refurb thing.. If i also have bit more money i would by it elsewhere for 100 or more.. really nice mobile phone
just my2cents
Lol, theres probably about a 50% chance your going to get a xda members device that had a international rom flashed to it the day it was purchased.
zeifers said:
att has the htc one x for $20 as a refurb and a 2 year contract. i was going to get a new one for 100 but do you think i should save the 80 and get the refurb? any good or bad things about going refurb?
www.att.com/shop/wireless/devices/htc/one-x-gray-refurb.html?
Click to expand...
Click to collapse
Rerurbs for me have been really hit or miss, and like what was already said, I don't think they are covered for a full year.
Also, somebody the other day said the manufacturer reurbs were SIM locked, so if you ever plan on leaving AT&T with your One X you may want to consider that.
It's your money and your purchase, but personally I would spend the extra $80.
Just got my refurb yest. looks brand new not a single scratch on it.. but it is hit or miss. not to worried as I still have my galaxy nexus also..plus if push comes to shove i could still the sell the X for 250 or more and get something else. but so far im loving the X.. ( stock ). so no complaints here bout a refurb
18th.abn said:
Lol, theres probably about a 50% chance your going to get a xda members device that had a international rom flashed to it the day it was purchased.
Click to expand...
Click to collapse
lmaooo thissss
Butters619 said:
It's your money and your purchase, but personally I would spend the extra $80.
Click to expand...
Click to collapse
HTC One X new for 100 bucks? I would take it too .. **** the 80$ extra
And the resale value of my One X continues to plummet.

Assurion Insurance for SIII

I was wondering what would your opinion be on this for the SIII, its my first time with a contract, before i just traded phones, but i bought insurance just incase something happens and the duductible isnt all that bad! just wondering if they are a good company all together and worth it for my S3 incase it breaks!
Yes well worth it
Sent from my SCH-I535 using xda premium
Might as well get it if phone is brand new
Sent from that young galaxy.
God bless the American people.
For me I personally do not believe in the whole insurance/warranty services. Examples being Asurion (Insurance) and SquareTrade (Warranty). Also to me carrier warranties are also bull.
Asurion $7/month $99 Deductible
Covers damage/lost device
SquareTrade $7/month ($125 2 years) $99 Deductible
Only covers repairs not lost device.
Manufacturers Warranty
12 Months FREE covers any manufacturers defects
For me why would I pay $125-175 + $99 if anything happens to my phone. So I am looking at $2-300 dollars if anything breaks or I lose my device. For that price I will take the risk. If my screen breaks I will use $50 to replace myself or pay a shop $80 or a $99 deductible. Mechanical problems with antennae/physical buttons I will pay a shop $120 to fix it or a $99 deductible. Did I lose my phone on the beach? Guess I will have to buy a generation behind, and get a used device on craigslist for $2-300 or a $99 Deductible.
Either way you are paying 2 years of insurance, and a deductible. You are better off just saving your money, and buying a decent slim case like a UAG. Unless you plan on regularly losing your device, and running it over repeatedly (to which I would assume they limit) then do not fall for the scam of insurance for your cell phone.
The way I see it if it does not fail within the first year the manufacturer made it just fine, and with normal use my phone will last me just fine. I would rather keep my $300 on hand in worst case scenario than give my money to another company.
Yeah if you're a pro that works for the usually rookie to android's world it wouldn't. Not everyone can do it all like you and I. That's why I recommend coverage . I've already replaced mine three times and haven't spent a penny... If you brick it on purpose they won't charge you anything... Just saying
Sent from my SCH-I535 using xda premium
2 replacements a year
i believe assurion limits you to 2 replacements in a 12 month period...
I go with best buy and never had a problem . Yes I know I'm paying 10 bucks a month, but to me that's better than paying some shaddy phone repair shop. I already have used them one time since I got the phone because I some how bent one of the usb pens. The repair process was fast and easy only had to drop the phone off and pick it up .
daavy said:
i believe assurion limits you to 2 replacements in a 12 month period...
Click to expand...
Click to collapse
Asurion limits you to 2 replacements for physical damage/theft/lost although you can get unlimited warranty replacements. IMO it's worth it for the warranty portion alone. If you're not worried about losing it or physically damaging it, just pay the $1.99 per month for the extended warranty. If something goes wrong with your phone after 12 months you're SOL whereas if you at least have the $1.99 you can get a cert-replacement.
I usually tell people to use either insurance or extended warranty for 20 months, after that you can drop it off your plan since at that point you'll be eligible for renewal.
I hard bricked my phone. Told asurion it was lost. Paid $99. Not rooting the replacement. If you play with ROMS it's worth the money.
Sent from my SCH-I535 using xda premium
If you're messing around with your phone a lot and somewhat of butterfingers like me , get insurance!
I cover all my electronics with SquareTrade; reliable and cheaper.
Personally I have signed up for the insurance, and have gotten good use of it as well. Yes, you can find a used on on CL or ebay, but you dont know the condition of it.
Plus they overnight you a new phone as soon as you make the claim, and are not tied to finding the best "deal" in short notice. Once you are out of contract and IF you keep your phone (dont upgrade right away), I might consider getting rid of the coverage.
How about the replacement phones? what are the chances of getting a new device? and chances of choosing a different device? and customer service
I had my phone a month. It was rooted with another rom in it. I got drunk at my birthday party and had the phone in my swimming trunks pocket all day. I forgot it was there and I jumped in my pool that evening. After about 5-10 min I realized what I'd done. I used rice to help dry it out over a couple days. It would power up but the screen would not come up. I was able to Odin it back to stock and sent it in to Assurion. No questions asked what so ever on the replacement.
djteotancolis said:
How about the replacement phones? what are the chances of getting a new device? and chances of choosing a different device? and customer service
Click to expand...
Click to collapse
I had to file a claim this past November and was sent a new in box S3! I doubt that is typical though.
My kid did a number on my wifes phone the casing was cracked all the way around, took about 5 minutes online at 7pm last Friday night, by 1245pm the next day, Saturday. Brand new phone, SIM, and battery. It was well worth it.
djteotancolis said:
I was wondering what would your opinion be on this for the SIII, its my first time with a contract, before i just traded phones, but i bought insurance just incase something happens and the duductible isnt all that bad! just wondering if they are a good company all together and worth it for my S3 incase it breaks!
Click to expand...
Click to collapse
Assurion sucks!! Takes 3 days to arrive, ALWAYS REFURBISHED! Covers everything but cheaper alternatives exist. If your not prone to losing your phone, get a zagg, otter box and don't waste your 7 bucks a month PLUS 130 dollar deductible.
Sent from a Shaftamle Galaxy S3
Hit the "Thanks" button if I helped you!!
---------- Post added at 08:15 PM ---------- Previous post was at 08:13 PM ----------
djteotancolis said:
How about the replacement phones? what are the chances of getting a new device? and chances of choosing a different device? and customer service
Click to expand...
Click to collapse
Zero chance of getting a new device and not a chance of picking a new one. I used to work for them.
Sent from a Shaftamle Galaxy S3
Hit the "Thanks" button if I helped you!!
Asurion is absolutely amazing. Their customer service is great and they're fast, easy, and helpful. I was visiting my friend who goes to a different college a few hours away and i lost my phone at some party. i waited a couple days in case it was found....which it wasnt. I called up Asurion and told them everything that happened, I filed for a claim and the next morning they said they would be able to send out a new phone and all I had to pay was the deductible. I got the phone within 48 hours, so I DEFINITELY recommend Asurion, they literally cover ANTYHING, whether it's water damage, broken, or even if you lost it.
and i know many people are thinking that they could just CLAIM that it's lost and get a new one by paying just the deductible. noooo that is not possible (at least i dont think...), because you have to provide your imei number, so they can block it from being used
I've had nothing but good experiences. I have 5 lines and have used them for insurance for at least 5 years. I've had to make at least 2 claims a year (well I've never had to but for the other 4 lines) and I've always had great customer support, overnight delivery and a new phone. The only time I've had a "problem" is when they didn't have a Inc2 in stock and they sent my wife a DROID RAZR.
Sent from my SCH-I535 using Tapatalk 2
I had a bad experience with them just a couple months ago and posted a thread about it here you could search for. They basically said it would be a week or two before they could send me ANY replacement at all - they gave me zero options to choose from after telling me they were out of the S3. After a few calls and couple hours of threatening them, they finally offered to reimburse me if I went out and bought a brand new one. Decent result, but really had to fight for it and took a lot of hassle (and I definitely started off politely asking for any options aside simply waiting for a couple weeks without a phone).
Key word: Refurbished.
Sent from a Shaftamle Galaxy S3
Please hit the "Thanks" button if I helped you!

I love T-Mobile

So last week was not good for me, I damaged my spen. My bad luck didn't end there. 3 days ago I spilt water which water on it and as a result was water damaged. So I am going through all my options, I didn't get insurance (it wasn't offered, I probably would have declined anyways) I was contemplating buying another one through eBay using PayPal credit. I was contemplating sending it in to Samsung for out of warranty repair. I then thought to call T-Mobile. I was honest that my phone is water damaged and know that it voids warranty. They put me on hold, spoke with supervisor. They added insurance and ordered another phone. I am still responsible for $250 which will be on my next bill. I get to keep the damaged phone ( I asked) so what that means Is that I get to sell the phone and pay off the deposit T-Mobile is asking for.
I have been with T-Mobile for 3 years and bought many phones through them. Doing what they did makes me feel appreciated as a customer. Life happens, but it's nice when stuff like this happens.
Life is good
Great experience man!
I've been with T-MO 13, maybe 14 years, and there's a reason. Always been treated more than fair and sometimes a little too good. Glad to hear they're keeping it up.
Have to agree. Over the last 9 years it's been a fantastic experience, great pricing, and "above & beyond" customer service. I don't ever see myself leaving T-Mo unless some crappy merger ruins it all.
Me too 14+ years.
You may be able to keep the old phone, but it will more than likely have the IMEI blacklisted. Standard procedure for insurance replacements. If that's the case, you can sell it over at Swappa Boneyard for a quick buck.
md1008 said:
So last week was not good for me, I damaged my spen. My bad luck didn't end there. 3 days ago I spilt water which water on it and as a result was water damaged. So I am going through all my options, I didn't get insurance (it wasn't offered, I probably would have declined anyways) I was contemplating buying another one through eBay using PayPal credit. I was contemplating sending it in to Samsung for out of warranty repair. I then thought to call T-Mobile. I was honest that my phone is water damaged and know that it voids warranty. They put me on hold, spoke with supervisor. They added insurance and ordered another phone. I am still responsible for $250 which will be on my next bill. I get to keep the damaged phone ( I asked) so what that means Is that I get to sell the phone and pay off the deposit T-Mobile is asking for.
I have been with T-Mobile for 3 years and bought many phones through them. Doing what they did makes me feel appreciated as a customer. Life happens, but it's nice when stuff like this happens.
Life is good
Click to expand...
Click to collapse
So... You can add insurance within 14 days of a new phone purchase. You are clearly within that timeframe from the note 5 release. No device verification is required as you can do it over the phone. Im not surprised at all as assurion absorbs the cost, not tmobile. Good for you though. Glad you didn't end up eating that 700 comedy of errors.
Sent from my SM-N920T using Tapatalk
No one has had a better experience than me.. so last year i was going through a tough time. Lost my job and i just got my phone syolen.. t-mobile offered to get me a new and bill to account.. i got the note 4 diwn payment was 380 i believe once my bill came i still had no job i calked and explain the situation.. they said pay aleast 50$ so we can keep your service avtive till next bill. So now i have 380 plus tax plus another 13 for first month than my normal bill. I was up over 500 for my next bill. I told them tbh idk if i can afford it. Maybe ill mail yhe phone back... long story short. My next month bill was only 80$ i check online ant it said i only owed 300$ for the note 4.. so i dint have to pay the down payment. that's why i would never leave tmbile
Sent from my SM-N920T using Tapatalk
I haven't had any crazy experiences like you guys. I just love the whole uncarrier movement. They really are doing an excellent job putting the customer first while not sacrificing their bottom line entirely.
Sent from my SM-N920T using Tapatalk
I think they also gave you the replacement of your Note 5 cause it's been out for less than a month, so they would have only made 8 dollars off of you if you did get the insurance. They lose out on 8 bucks for the first month, but now you'll have a new phone, an insurance plan for the remainder of the time you have that phone, and they have a happy customer.
They wouldn't risk losing a monthly paying customer over 8 dollars. Nice story, I unfortunately don't have one yet, just came to read.
I could always cancel insurance but I am probably not going to at least not for a little while.
I was wondering will the old note Imei be blocked? Technically T-Mobile isn't doing insurance claim, they are ordering me a brand new note and giving me 450 credit leaving me responsible for $250.
md1008 said:
I could always cancel insurance but I am probably not going to at least not for a little while.
I was wondering will the old note Imei be blocked? Technically T-Mobile isn't doing insurance claim, they are ordering me a brand new note and giving me 450 credit leaving me responsible for $250.
Click to expand...
Click to collapse
Yess it agould be blocked.
Sent from my SM-N920T using Tapatalk
Tmobile has been very good to me, never hesitating to credit my account for things. My Z1s was stolen after I got my Z3, before I could ship it back to Tmobile. I couldn't afford to spend the money to have the insurance replace it, I wound up having to pay for it. I got to a point where I could afford the insurance, but I was out of the 90 day window. Still had like 250 due on it, and they credited my account to make up the difference between the insurance replacement and the balance due. Was amazing.
i work for t-mobile and ill be honest. if you have to send the damaged phone back then they kinda ripped you off and ill tell you why.
you most likely are on JUMP! On Demand which is a lease program so "technically" the phone isnt yours yet. The device hasnt been out for 14 days yet and as someone earlier stated you have the option to add insurance within 14 days of purchasing the device. Insurance is $8 a month. On the Jump On Demand program you can upgrade the device 3x per 12 month period. If you go to do an upgrade you have to trade in your current device and switch it out. But if there is any damage they charge you 250 but still let you upgrade. With insurance they only charge you 175 and you just send them the damaged phone back after they send you the replacement. But your supposedly not suppose to be able to upgrade to the same device. So i honestly dont know lol. Either way you could have just added the device protection and just paid the company 175 and had a phone sent to you in 24 hours.
bradbutter said:
i work for t-mobile and ill be honest. if you have to send the damaged phone back then they kinda ripped you off and ill tell you why.
you most likely are on JUMP! On Demand which is a lease program so "technically" the phone isnt yours yet. The device hasnt been out for 14 days yet and as someone earlier stated you have the option to add insurance within 14 days of purchasing the device. Insurance is $8 a month. On the Jump On Demand program you can upgrade the device 3x per 12 month period. If you go to do an upgrade you have to trade in your current device and switch it out. But if there is any damage they charge you 250 but still let you upgrade. With insurance they only charge you 175 and you just send them the damaged phone back after they send you the replacement. But your supposedly not suppose to be able to upgrade to the same device. So i honestly dont know lol. Either way you could have just added the device protection and just paid the company 175 and had a phone sent to you in 24 hours.
Click to expand...
Click to collapse
I have a question for you, I just got the Note 5 and I told the sales guy I wanted to go from jump to jump on demand but I'm not sure if he actually switched me. Is there some where on MyTmobile that will tell me if I have jump on demand or do I need to go in to a store or call? Thanks!
bradbutter said:
i work for t-mobile and ill be honest. if you have to send the damaged phone back then they kinda ripped you off and ill tell you why.
you most likely are on JUMP! On Demand which is a lease program so "technically" the phone isnt yours yet. The device hasnt been out for 14 days yet and as someone earlier stated you have the option to add insurance within 14 days of purchasing the device. Insurance is $8 a month. On the Jump On Demand program you can upgrade the device 3x per 12 month period. If you go to do an upgrade you have to trade in your current device and switch it out. But if there is any damage they charge you 250 but still let you upgrade. With insurance they only charge you 175 and you just send them the damaged phone back after they send you the replacement. But your supposedly not suppose to be able to upgrade to the same device. So i honestly dont know lol. Either way you could have just added the device protection and just paid the company 175 and had a phone sent to you in 24 hours.
Click to expand...
Click to collapse
I was told I could not make a claim although I am sure Asurian would be none the wiser. I am happy with the outcome. Even if it was $50 extra. Plus I still get to keep the old phone which should take care of the money I owe anyways.
I am thinking of sending it in to Samsung and see what they quote me for. If they want $300 and they send me back a brand new phone I can flip it for double.
And I am expecting my phone tomorrow. They ordered next day delivery via UPS. Either way I am happy
md1008 said:
I was told I could not make a claim although I am sure Asurian would be none the wiser. I am happy with the outcome. Even if it was $50 extra. Plus I still get to keep the old phone which should take care of the money I owe anyways.
I am thinking of sending it in to Samsung and see what they quote me for. If they want $300 and they send me back a brand new phone I can flip it for double.
Click to expand...
Click to collapse
that sounds cool then if you dont have to send the phone back. that means you still would have all 3 upgrades and a new device for 250 which isnt bad at all ... good job lol
shanda5303 said:
I have a question for you, I just got the Note 5 and I told the sales guy I wanted to go from jump to jump on demand but I'm not sure if he actually switched me. Is there some where on MyTmobile that will tell me if I have jump on demand or do I need to go in to a store or call? Thanks!
Click to expand...
Click to collapse
you should be able to call customer care but from everyday experience they usually dont know what they are talking about unless theyve been around for a while. They read scripts and guidelines where as a sales rep in store deals with everyday problems first hand. but to switch from jump to JOD you have to just basically start your payment plan over. you cant just switch it or jump into JOD.
i.e., if you had a note 4 and owed 500 on it. and wanted to get the note 5 on JOD , you would have to pay off the entire 500 and just keep your note 4 on your account monthly and be paying for 2 phones. Or you can trade in your note 4 and lets say they give u 300 for it . you would stil be responsible for 200 of the note 4 but you would be in the new JOD program where u can change the phone 3x in 12 months regardless of how much you owe, where as with JUMP you have to have the 10 insurance feature and pay half your phone everytime you want to upgrade
I'm on Team T-Mobile. First service providers that I'm pleased with.
* Coverage and data speed in my city is A-
* Jump 1.0
* 2 Unlimited Un-Throttled 4G LTE Plan for $100
* On a business account I call them for whatever, I've never waited more than 1 min to speak with an American customer service rep
* SIM Unlock on a brand new financed phone! SIM Unlocked my GS6 and Note 5 on Day 1
I'm glad to hear this. I work for a sprint dealer (worst carrier out of the 4, I'm well aware. Lol) and their customer service are a bunch of idiots (I only know because I have to talk to them for customers all the time). Terrible experience most of the time with their care. AT&T has always had great customer service but I don't do phone payments on devices I can't use how I want to use them. (Locked bootloaders). Just switched to tmobile this month. The service has already been great. Hopeful that it stays that way. Thanks for sharing your story. And try not to damage your phone again. Lol maybe just keep the insurance this time around.
Sent from my SM-N920T using Tapatalk

Categories

Resources