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HTC Touch PRO 2 - FULL OF BUGS - Please review these and let me know!!!!!

Hi Everyone -
I have used the HTC touch PRO for about 3 weeks now and I have to say it is FULL of bugs . Can you guys confirm or deny this:
1. If the phone is set to vibrate, it will go back to "RING" after a single call. Meaning if someone calls me once, it will go back to RING. This also happens if the ringer is set to Vibrate and Ring also.
2. When you make a call using the "dial pad", the "dial pad" disappears very quickly and goes to the main screen. Then you have to hit the DIAL button and then KEYPAD to get it back. It is very annoying when you call your bank or an airline where you have to go through a series of promts like entering your ID numbers, pins, etc.
3. The camera seems to come on sometimes by just touching the screen.
4. If you have multiple numbers associated with a contact (home, work, mobile etc), it shows one number when dialed. For example, when I dial my friends HOME number, it dials the home number correctly, but on the display it shows the MOBILE number being dialed.
5. Unable to send a CONTACT's info by SMS directly from the CONTACTS page. It will send a MMS but not a SMS. THis is when someone asks for a phone number of a person and you just want to send it automatically from your phone book.
I am sure there are other bugs also, but the above are the most annoying as hell.
I want to make sure this is with everyone or just my phone!
Thank you

hey,idk how helpful this willbe but it seems like these phones str8 out of the box are having problems...ive read that a hard reset will get rid of some of the unwanted bugs...you may try that

1. Just tested and after call vibrating stayed on.
2. The keypad goes away but not to the home screen. So all I have to do is hit on key, keypad to get back to it.
3. never had that happen.
4. Confirmed. Seems to default to the first number stored maybe??
5. Confirmed. Most likely because it is sending the vcard or something as an attachment???

zalez said:
1. Just tested and after call vibrating stayed on.
2. The keypad goes away but not to the home screen. So all I have to do is hit on key, keypad to get back to it.
3. never had that happen.
4. Confirmed. Seems to default to the first number stored maybe??
5. Confirmed. Most likely because it is sending the vcard or something as an attachment???
Click to expand...
Click to collapse
My experience is the same with the Verizon branded TP2.
#5 It sends it as vCard attachement.
I Just open the contact info to edit then copy and past it into SMS.

Returning TP2 tomorrow
Used the TP2 for 3 weeks;
1. Screen clicks when touched, guess the slider hinge is loose;
2. Set vibrate then ring, keeps going back to ring only everytime the phone is powered off and back on, (standby on); this is the mode I use often, not to annoy people in meetings, and not to miss calls;
3. Cant set screen dim time to more than 10seconds, it dims after 10seconds no matter what the settting is;
4. Internet brower lunch from home gets stuck randomly, have to hit end go back to home, then internet again;
5. GPS performance with Sprint Navigation is much worse than Touch; It takes much longer to lock, and it lose GPS often; Maybe a software thing, Google map seems to work fine.
Non of the bugs are serious, but very annoying! The phone is too big, too heavy, too expensive ($349 from Sprint)! Miss the dial pad; The only good thing is the beautiful screen.
Hopefuly WM6.5 upgrade will fix these, but dont want to get stuck with waiting for the upgrade, I've just re-activated my old touch, and returning TP2 tomorrow.

You can add the issue of not being able to keep static IP's assigned to the network adapter for use while in your workplace or business, and then when not in the workplace haveing the ability to use sprints data services. In otherwords everything has to be dynamic. If you want to use static ip's while in range of wifi, you have to clear it out when you leave the wifi spot in order to use regular evdo.

gps is fast and accurate
fast if you disable touch flo and use mobile shell

Another bug
When viewing NFL mobile, after about two minutes into showing something, the phone reboots itself. Quite annoyin'!

arifiano said:
Hi Everyone -
I have used the HTC touch PRO for about 3 weeks now and I have to say it is FULL of bugs . Can you guys confirm or deny this:
1. If the phone is set to vibrate, it will go back to "RING" after a single call. Meaning if someone calls me once, it will go back to RING. This also happens if the ringer is set to Vibrate and Ring also.
2. When you make a call using the "dial pad", the "dial pad" disappears very quickly and goes to the main screen. Then you have to hit the DIAL button and then KEYPAD to get it back. It is very annoying when you call your bank or an airline where you have to go through a series of promts like entering your ID numbers, pins, etc.
3. The camera seems to come on sometimes by just touching the screen.
4. If you have multiple numbers associated with a contact (home, work, mobile etc), it shows one number when dialed. For example, when I dial my friends HOME number, it dials the home number correctly, but on the display it shows the MOBILE number being dialed.
5. Unable to send a CONTACT's info by SMS directly from the CONTACTS page. It will send a MMS but not a SMS. THis is when someone asks for a phone number of a person and you just want to send it automatically from your phone book.
I am sure there are other bugs also, but the above are the most annoying as hell.
I want to make sure this is with everyone or just my phone!
Thank you
Click to expand...
Click to collapse
1. I've heard of this happening after soft reset but it doesn't happen on my phone
2.Works perfectly fine on mine, all you do is hit the 'Keypad' button and it should stay up. if you end up at the home screen hit 'phone' and then keypad and you should be good....do you have a dialer skin on it?
3.Never happens for me
4. haven't tried, i don't have any contacts with multiple numbers
5. haven't tried but i usually just copy/paste phone numbers for sms
definitely try hard reset. and if it's got a warranty or anything like that you still have the option to return/exchange it

well speak of the devil my phone started showing some of these symptoms later in the evening and now even worse when i make calls i can hear people talking but they can hear me
a hard reset fixed it but when i restore my backup files it goes back to messing up so maybe it's one of the tweaks i ran?

is there a way to use sprite mobile to only restore contacts/sms? that's all i really need i'll think i'll hold off on the tweaks and just wait for the HSPL unlocker

Hope these problems are all fixed when the HardSPL is released.
As for now, I am holding my breath waiting to see if the gps problem is fixed on a new rom, waiting to buy this phone.

abuttino said:
Hope these problems are all fixed when the HardSPL is released.
As for now, I am holding my breath waiting to see if the gps problem is fixed on a new rom, waiting to buy this phone.
Click to expand...
Click to collapse
yeah, the real messed up part is verizon is out of stock with the phone. i went to a verizon store but they couldn't even replace it for me. i think the people over there are retarted cuz i've known it was out of stock but the dudes at the store didnt know and the guy they had me talking to on the phone didn't even know they didn't sell them in stores!
'you'll probably get the imaggio isntead it's the upgrade of your phone'...no stupid i need a keyboard

mine keeps switching from Ring and Vibrate to Ring as well

Bug in Gmail app?

I have an annoying bug with the gmail apk.
When I hit the "sync" button to look for new emails (I have autosync turned off) and I have a new mail, the app would show me "Inbox (1)" in the upper left corner, meaning there should be one new email. However, sometimes/often that one new email just won't appear in the emails list. I can see my old mails but the new one just isn't there, altough the (1) is displayed. When I go to my the "All mails" Category instead of the "inbox", I can see it, also when I look it up on the PC.
This happens sometimes more, sometimes less often (last time yesterday), and I have no Idea why so. Sometimes I would get for example 3 new mails, but only 2 are displayed
Anyone else with that problem?

me too facing this

You don't have to "sync" gmail as it uses push. So just check the "sync" option and emails should get pushed to your phone when they are received. Why did you turn that option off?
Sent from my brain

Do you refer to the "Auto-Sync" option under Accounts & sync? Because I cannot find a "Push" option anywhere...
If you mean that, I deactivated it because it sucks alot of energy as it refreshes all the time in order to fetch your mails. I'd rather just go into the app and check for new mails myself.
And the fact that sometimes I see the mails in my inbox and sometimes I don't (only the number in brackets appears in the upper left corner but no mail) tells me that this is indeed a bug.
How come only 2 people are having this?

That's not how PUSH works
Vipeout said:
Do you refer to the "Auto-Sync" option under Accounts & sync? Because I cannot find a "Push" option anywhere...
If you mean that, I deactivated it because it sucks alot of energy as it refreshes all the time in order to fetch your mails. I'd rather just go into the app and check for new mails myself.
And the fact that sometimes I see the mails in my inbox and sometimes I don't (only the number in brackets appears in the upper left corner but no mail) tells me that this is indeed a bug.
How come only 2 people are having this?
Click to expand...
Click to collapse
That's not how PUSH works. Resources are NOT used, or used so little to be insignificant when you have GMail set up to Sync. Basically, as long as there are no messages, you will never get a notification, and your phone will not check mail. When a message is sent to you, ONLY THEN will your phone "do something" by displaying the fact that you have a message.
However, if you use HTC's mail function, that's another story. There you have to actually decide how often you want the app to check mail, or do it manually, as you are doing now. So, even if you get no mail, it will still check as often as you have it set up to do so. This uses far more resources.
Again, if you have GMail set up properly, just leave it alone. It will only "do something" when there is mail. Otherwise, nothing.
Peter

Thank you for the input, much appreciated. Guess I had the wrong Idea of how Push works. I know people kept saying that it eats battery life like crazy on the iphone back then.
So, is "Auto-Sync on" (Accounts & sync menu) = Push on?
Because I still can't find an entry that says push.
Finally, I still have that bug in gmail....

Dialer and Contacts Inconsistancy

So i havn't seen anyone else complaining about this yet but it must drive someone insane or im just way too OCD.
As seen below, when you open the dialer you are presented with Keypad/Recent/Favorites/Contacts, in that order.
When you press on Contacts, Recent is replaced by Groups (i dont like it but ok-whatever), my biggest issue is that Favorites and Contacts swap places, to me this is just insane.
As a side note, for me going from dialer to contacts takes a long time to load, i'd say about 1.5 seconds, i do have a few hundred contacts but this is also the first time ive had this issue.
Thoughts or ideas?

lol, mine never changes.

Hmm, I never noticed until you pointed that out...
It is strange that favorites and contacts swap spots. I never really noticed, because I have a contacts link on one of my home screens and when I am in the dialer I dont bother going in to contacts, I just start typing the name I want.
Strange, but not a problem for me...
I just tried going into my contacts from the dialer and it did seem to pause for a second (I have 474 contacts), but I never really notice a pause going into contacts from the home screen directly.

I actually spent a couple hours the other day weeding out my contacts on Google (via GMal). Contacts I speak to frequently are starred. Anyone else I either start typing their name or directly reply to a text or such. I went to my contacts a few different times since reading this and nothing changed.

Mine changes, just like the OP. I hate it, especially since on Froyo I had a much cleaner dialer. What I miss the most is the ability to have the dialer stay on the screen when I make calls, meaning having the option before to have it show automatic in a call, vs having to open the dialer when actually in a phone call. I have searched everywhere I can find for the option to have the dialer always open when in a call, but cat find that option. Does anyone know how to make the dialer show for every phone call, without having to select it once the call has been started. ? Thanks in advance.
Sent from my SCH-I535 using xda app-developers app

jlangleyrn said:
Mine changes, just like the OP. I hate it, especially since on Froyo I had a much cleaner dialer. What I miss the most is the ability to have the dialer stay on the screen when I make calls, meaning having the option before to have it show automatic in a call, vs having to open the dialer when actually in a phone call. I have searched everywhere I can find for the option to have the dialer always open when in a call, but cat find that option. Does anyone know how to make the dialer show for every phone call, without having to select it once the call has been started. ? Thanks in advance.
Sent from my SCH-I535 using xda app-developers app
Click to expand...
Click to collapse
I agree having the dialer remain up is more intuitive to me

Android M Doze and gmail sync.

Right This is probably more an android in geenral thing...
When I'm using my computer I tend to use my N5 as a notification device for emails (ever since google disabled support for gmail notifier).
Anyways, that's worked quite well for some time, my phone happily rings away whenever I get emails or I see the notification LED flashing away to let me know there's something there...until I've installed the OTA for Marshmallow.
Because of Doze and leaving the phone alone for quite a while at a time...it doesn't sync my gmail whenever i get a mail...which is kind of annoying as I do like to get my mail notifications as they come in.
Since monday I've been searching around trying to figure out if there's any way to get gmail to sync during doze but so far I havent had any luck at all...I'm starting to feel like it's impossible to keep gmail syncing during doze due to googles decision it shouldn't :| And I'm very much tempted to revert to 5.1.1.
Any ideas? Thanks

Go into battery, click the three dots icon and go to battery optimisation. Then select all apps from the drop down list, find gmail and select don't optimise.
Haven't tried it myself but the help sort of indicates this will stop apps from dozing[emoji4]. Worth a try anyway!
Cheers,
Dave

froggy666uk said:
Go into battery, click the three dots icon and go to battery optimisation. Then select all apps from the drop down list, find gmail and select don't optimise.
Haven't tried it myself but the help sort of indicates this will stop apps from dozing[emoji4]. Worth a try anyway!
Cheers,
Dave
Click to expand...
Click to collapse
Thanks for the reply, that's the first thing i tried.
Left it alone a while, sent myself a test email and...nothing. Left it 10 minutes and as soon as i turned the screen on it sync'd :|

Ah that's annoying. I wonder if setting Android System or some of the other system type apps to not optimised too would ensure the various syncs run?
Cheers,
Dave

froggy666uk said:
Ah that's annoying. I wonder if setting Android System or some of the other system type apps to not optimised too would ensure the various syncs run?
Cheers,
Dave
Click to expand...
Click to collapse
Seems they made doze too powerful, i wonder if calls go through...
*RING RING* sorry this users phone is currently dozing, call back later

froggy666uk said:
Ah that's annoying. I wonder if setting Android System or some of the other system type apps to not optimised too would ensure the various syncs run?
Cheers,
Dave
Click to expand...
Click to collapse
Mmm I'm wary to start changing things since I don't know what will actually do it or if doze will doze whatever you try...
peachpuff said:
Seems they made doze too powerful, i wonder if calls go through...
*RING RING* sorry this users phone is currently dozing, call back later
Click to expand...
Click to collapse
Yep, especially with no way to change certain things...
Apparently high priority notifications from google cloud messaging wake the phone up but that obviously doesnt include gmail! :|

Yeah I've been messing with it since monday now and I still can't get gmails to come through when it's in doze...
I tested it by sending 2 emails to myself but nothing...while hangouts messages came through each and every time...about 10 of them came through instantly as i sent them...
so i guess my only hope might be for google to make gmail notifications high priority like hangouts? Unless anybody else knows how yet?

My ElementalX rooted nexus 5 receives pushed Gmail immediately with sound and display. I didn't try it before rooting though.
Gmail was "Dozed"

Hi
Just to add some information on this. Doze is very aggressive, it stops all notifications from Googles Messaging Cloud Service, except those sent with high priority. It is a ping from Googles Messaging service that wakes up Gmail to alert you of a new message, but in Doze these are all stopped with the exception of those pings that are sent with High priority. Hangouts get sent with high priority, so these do ping through, but Gmail pings are sent with normal priority.
Calls and text messages are received by the modem part of the phone which runs outside of Android, this chip raises an event by signalling on a wire which Android will respond to, so calls and texts still arrive even when in Doze.
Putting Gmail as an exception to battery optimisation doesn't change this behaviour regarding pings from Google, not sure if that has changed on 6.0.1.
Why Google hasn't made Gmail messaging pings high priority I do not know, perhaps Gmail is a particular battery drain if receiving these pings constantly, or maybe their back end systems can't cope with all the extra Gmail alerts in their system as high priority.
Regards
Phil

It started happening to me on lollipop and even in ios

For me this started even on Lollipop a few weeks ago, too. Has been working flawlessly for years before that. But now sometimes Gmail notifications would get through, sometimes not. So it's not necessarily because of MM's Doze but a problem with Gmail itself. I've been looking around, there was opened an issue at AOSP issue tracker >here<. It has been fixed apparently, but not yet released.

It's 2018, and i am using LG Nexus 5 with Marshmallow (v6.0.1) and this problem STILL occurs for me. And its precisely how @pillipL described it in page 1. It's only specific to GMail...Hangouts gets thru fine eveyr time. So its like a high priority issue. And the battery optimization (turn off optimize) doesnt help.

Is there a push email service that works with this phone?

i use gmail only. otherwise adore this phone but there are no email apps that work with getting instant notifications for email.
How is this possible? are there any apps that work? Theres no way Huawei would put this phone out with this issue...

I receive both gmail and exchange push notifications all the time, using the native gmail app and the email app for exchange.

loudog3114 said:
I receive both gmail and exchange push notifications all the time, using the native gmail app and the email app for exchange.
Click to expand...
Click to collapse
the gmail app updates randomly. every time i unlock the screen, the gmail icon shows up and all of a sudden I have unread emails in the inbox.
if i use the native mail app, will this issue be corrected?

Do you have them whitelisted in the power usage firewall?

This is a real issue, I set every single setting possible to try and rectify this problem but I can't. It doesn't appear to affect everyone but I can confirm if affects me.
Never had any issues with Hangout or Whatsapp though like other have had.
I'm not sure if it's hardware revision, software version or what makes it not work for some, very frustrating. I've tried most roms, root, no root, using gmail, using built in mail, using other mail programs but the same results.

loudog3114 said:
Do you have them whitelisted in the power usage firewall?
Click to expand...
Click to collapse
where is this option?

mail is also not an option to protect

Phone manager app, battery manager, protected apps.

loudog3114 said:
Phone manager app, battery manager, protected apps.
Click to expand...
Click to collapse
In this setting, neither Gmail or the native mail app are present. Outlook was present when I had it, but the same issues that gmail had.

The "E-Mail" app works great here (Gmail too)

EGOiST1991 said:
The "E-Mail" app works great here (Gmail too)
Click to expand...
Click to collapse
native, gmail, outlook, bluemail...none of them work. How is this happening? How does everyone not have this issue?
Such an amazing device, such a stupid way to completely ruin it...
Is there any way to get email notifications that I haven't brought up?

TheNamelessMan said:
native, gmail, outlook, bluemail...none of them work. How is this happening? How does everyone not have this issue?
Such an amazing device, such a stupid way to completely ruin it...
Is there any way to get email notifications that I haven't brought up?
Click to expand...
Click to collapse
Root and update rom after my guide?

I have already root and update rom but I am experiencing the same issue as the OP. I have tried EVERYTHING.
Move to app-sys, change doze settings, protect apps, clear dalvik cache and everything I can think of.
Telegram works, whatsapp works but NO email works.
I have tried typeapp/bluemail/gmail/normal mail. None works.
As soon as I lid up the screen all notifications come. When my phone is on the charger all notification comes.
So clearly this has something to do with power management. I am thinking of selling my phone because of this. In my work I MUST HAVE PUSH WORKING. Otherwise the phone is of no use.
Such a great device otherwise, one of the best if not the best I've ever had. Switched from galaxy s6 to this. But WHY HUAWEI ARENT YOU SOLVING THIS ISSUES.
A google search shows the issue has been there since mate 7 and even longer time ago.

I'm not stating this will work for everyone but I'm currently no longer experiencing the gmail issue that I've had since day one and on every rom I've tried.
If you are bootloader unlocked and have some time then give this a go and feedback on your results please.
I've installed rayglobe rom from here: http://forum.xda-developers.com/mate-8/development/rom-rayglobe-rom-t3315682
I then installed Doze from here: http://forum.xda-developers.com/mate-8/general/howto-solving-notification-issues-root-t3294178
As detailed in the Doze instructions I applied tuhinxp04's profile and just change idle timeout and max idle timeout to 60 sec and 600 sec respectively.
gmail and Blackberry hub are working as expected for this first time since getting the phone 3 weeks ago. You may not have the same success but please give it a go
UPDATE: 8 minutes is the longest I've so far had to wait for an email to arrive. Not push but something I can live with. Whatsapp and Hangouts seems fine btw.

The solution of notification problems for all apps of huawei phones (emui) is this brilliance application
Memory Locker on Google play
Lock all of your apps that are having problem with this software and also Lock your app in recent app and see if it is fixed.
Cheers!

Gnasher666 the issue is that push is critical for me. I turn on my screen every 10mins anyway but email push is very critical. Every second 15 second counts and I need to be alerted directly.
I thought i solved it. It worked perfectly for 8 hours and then suddenly died after I recharged my battery. Was even going to write a guide on how I solved it haha but then it died again so no solution here.
I really dont know why its so difficult to make it work because some apps do work like telegram.
So what is so special about that app that works but not others....

I get your frustration, I don't need that timely a notification for emails - 10 - 15 minutes works. Prior to all the playing around I've done I could go from one unlock to the next without receiving a mail notification, so for me this is a great step forward. Obviously, this is a hack, we shouldn't have to do it in the first place and Huawei needs to resolve it. If they fix this issue I'd be able to say without any doubt this is the best phone I've had (and I've had a lot, including top end Androids, iPhone 6S plus etc).
Samiii2 said:
Gnasher666 the issue is that push is critical for me. I turn on my screen every 10mins anyway but email push is very critical. Every second 15 second counts and I need to be alerted directly.
I thought i solved it. It worked perfectly for 8 hours and then suddenly died after I recharged my battery. Was even going to write a guide on how I solved it haha but then it died again so no solution here.
I really dont know why its so difficult to make it work because some apps do work like telegram.
So what is so special about that app that works but not others....
Click to expand...
Click to collapse

read this (doze - android 6.0):
http://www.androidcentral.com/inside-marshmallow-what-doze-how-do-i-use-it-and-what-does-it-do
You'll still get notified when "high-priority" apps need your attention. That means things like phone calls or SMS messages can get through (and thus waking up your dozing phone) as well as any app that declares itself as high-priority. Other things, like email notifications or Clash of Clans telling you your gold mine has leveled up aren't going to come in and wake your phone up.
This doesn't mean you never get any notifications while your phone is idle. Google uses what they call an "Idle maintenance window" where they pick up any notifications that may be available in one big batch. Then your phone can quickly go back to sleep.
When you wake your phone by side button, notiffication will arive immediatly (sorry 4 bad english)

not confirming anything - but memory locker may work. i set -17 to outlook after disabling gmail and I am getting instant emails. more testing until confirmation.
after powering off and on again, had to do all the settings again. so strange, like it sometimes works.

p_noch said:
The solution of notification problems for all apps of huawei phones (emui) is this brilliance application
Memory Locker on Google play
Lock all of your apps that are having problem with this software and also Lock your app in recent app and see if it is fixed.
Cheers!
Click to expand...
Click to collapse
Is it best to set the things you want to always stay active -17?